OPS 571 Week 5 Quiz by Jessica Sarah

OPS 571 Week 5 Quiz

OPS 571 WEEK 5 QUIZ By www.StudentWhiz.com

1. Which is the international standard for quality management for automotive industry suppliers

of production parts, materials, and services? 

AS 9000



TL 9000



QS 9000



AI 9000

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2. ISO 9000 is primarily concerned with what type of quality management standards? 

Suppliers to the automotive or telecommunication industries



Business to business commerce



Environmental



3. What is a reason that a company may pursue ISO9000 certification? 

Certification is required by most insurance agencies



Certification is required by the European Community to show that a firm has used appropriate standards



Certification provides a company with unlimited legal liability protection



Certification provides competitive advantage in the global markets for suppliers

Complete Answers just a click away OPS 571 Week 5 Quiz Answers 4. What forms of ISO 9000 certification is the final requirement before a company may be registered and recorded as having achieved ISO 9000 status? 

Third party



First party



Second party



5. Who is responsible for performing the first party certification audit for a supplier firm? 

Firm



Suppliers



Certifying agency



Customer

6. What is one analytical tool common to all quality improvement programs?



Kaizen



Pareto charts



Continuous improvement



Management by fact

7. An opportunity flow diagram would best fit in which DMAIC category?



Measure



Define



Analyze



Improve

8. What is the certification when a qualified national or international standards body or similar certifying agency audits and certifies that a company is ISO 9000compliant?



Fourth party



First party



Second party



Third party

9. A fishbone diagram might be found in which DMAIC category?



Analyze



Measure



Define



Improve

10. What is the international quality management standard for quality management and assurance that is primarily concerned with quality of air, water, and soil? 

ISO 2000



ISO 14000



QS 9000



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