What is the AirAsia cancellation and refund policy? budgetflightsfare.com/blog/what-is-the-airasia-cancellation-and-refund-policy July 8, 2022
INTRODUCTION: When your trip gets cancelled, suppose you have booked the flight tickets with AirAsia. The first question that comes to your mind is, “what is the AirAsia cancellation and refund policy?” well, getting the answer to this question is crucial because you cannot trust any random website. So here are all the details of the queries that you have along with the solutions for the same.
What is the AirAsia cancellation policy? (eligibility) Getting tickets cancelled for the trip that you always wanted to go on can be upsetting. But you have to know the exact AirAsia cancellation Process. Only then will your flight tickets get cancelled, and you will get the money back. Here are the important points in the policy: Open the official website of AirAsia, and the URL for that is AirAsia.co. You can click on the link directly, and as the website opens, you can start with the process. But firstly, according to the AirAsia cancellation policy, you need to get the bookings for the flight done via the official website. Also, you will not be allowed to cancel the flight tickets on the official website if you have the bookings done through some travel agency. If you have missed the flight and now you wish to cancel your tickets, then that is not allowed. You will be provided with a full refund only if you have cancelled the flight tickets within the first week of getting the bookings. These are some of the rules that you need to be very careful about. To clear out any confusion, you first need to get an answer to this question: What is the AirAsia customer service phone number & Email-id? As you will get all the information about cancellation and refund from the customer service team only: 080-46662222, and 080-67662222 are the number that you can call on.
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AirAsia refund Process – This is the next step to cancellation. And you have to do the two separately. Once your flight tickets have been successfully cancelled, you will receive the message and email for the same. After that, you can initiate the refund process. For that, the steps are: Open the official website of AirAsia and then click on the “manage” option. If you are in a hurry, click on the following link, and you will get to the “manage” place: https://www.airasia.co.in/home When this page opens, you will see “manage” written on the red panel. Click on that, and a drop-down box will appear. On that, you will be asked to write the “PNR/booking reference number” and “first or last name/email id or phone number” of the passenger. Make sure that you give the details correctly. In case of any confusion, you can call the AirAsia customer service number that is: 08046662222, 080-67662222 Post this, you will be redirected to the next page where you will have the itinerary and below that will be the refund option. You will be asked to write the cancellation number when you click on the refund option. After this, you will be able to cancel the tickets. If you were confused about What is the AirAsia refund policy? Everything that’s mentioned above is included in that.
How can I track my refund status with AirAsia?
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To track the refund status, follow the following steps: Open the official website. Go to the “support” option. When you click on that, you will get the customer service numbers. You will have to call on that, and the customer service team will give you the information for the same.
AirAsia Cancellation Policy Due to Death or Illness – The rules change when you face some unfortunate situations. Because then things aren’t in your control. Especially after covid AirAsia has changed the cancellation rules: If you had to cancel the flight because there was an unfortunate demise of someone in the family and you got proof of the same, then you will not be charged with any penalty. If you or anyone from the family had covid, then also you will not have to pay any cancellation penalty. If you had a group booking and anyone from the group had fallen sick, and you have the documents that can act as proof for the same, then you will not be charged with any cancellation amount, and there will be a full refund. AirAsia refund policy for covid 19 is a bit different from the policy that is going on now. Still, if you had to cancel your flight because you had covid, you will get a full refund even now. Also, if you feel that the documents you send might tamper with. Then the customer service team in the following numbers will inform you how we destroy the proof after the money has been refunded: 080-46662222, 080-67662222
How much does AirAsia take refund Charges? The refund charges for AirAsia are somewhat like this: You get a full refund if you have cancelled the flight tickets in the first week. This comes under the AirAsia cancellation policy after 24 hours. If you have cancelled the flight tickets 60+ days before the departure date, then only 10% of your booking amount will be deducted. If you cancel the flight tickets 29-14 days before the departure date, 20% of the flight ticket amount will be deducted, and the rest will be refunded. If you cancel the flight 6-3 days before the departure date, then 30-40% of your flight booking amount will be deducted as a cancellation penalty. If you want to know How much AirAsia take the penalty for Cancelling a flight? Then you can call on the following numbers: 080-46662222, 080-67662222
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Frequently Asked Questions (FAQs) – Q-1: Can I cancel my AirAsia flight and get a full refund? Ans: Yes, the provision for cancellation is available with AirAsia. All you need to do is follow the steps correctly, as mentioned above, and the rest will be taken care of. Q-2: Does AirAsia have a free cancellation? Ans: Yes, if you cancel the flight tickets within the first week of getting the bookings done, then you will be allowed to cancel the tickets for free. Q-3: How many hours before an AirAsia flight can I cancel? Ans: You can cancel the flight tickets even a couple of hours before the flight’s departure. It’s just that you will get a very minimal amount of your booking money back. Q-4: How many times can I cancel an AirAsia flight for free? Ans: You can cancel the flight tickets for free only once. That too within the first week of getting the bookings done. Q-5: Can I cancel an AirAsia flight within 24 hours of booking? Ans: Yes, definitely you can. If you cancel the ticket within the first 24 hours of getting the bookings done, you will not have to pay any cancellation charges. Q-6: What is AirAsia flight credit? Will AirAsia refund cancelled flights? Ans: If you cancel the flight, then the booking amount will be credited to your Airasia account, and from there, you can get the booking done for your other trip. That is flight credit. That’s how you will get a refund, but not in cash. Q-7: What is the AirAsia ticket change fee? 4/6
Ans: The ticket change fee is applicable if you change your ticket’s date, which happens months after you have booked the tickets. Q-8: What is the AirAsia flight change policy? Ans: According to the AirAsia flight change policy, you can change the date of your flight tickets only if you have booked the flight tickets through the official website. Q-9: What is the AirAsia ticket change phone number? Ans: The AirAsia ticket change phone number is the same as the customer service numbers that are mentioned above. So, you can scroll up and give them a call. Q-10: What is AirAsia’s name correction policy? Ans: If by any chance you happened to write the wrong spelling of your name, then you can get the changes for the same done through the official website. The link for the official website is given above. Q-111: What is the AirAsia name correction on the phone number? Ans: The customer service team of AirAsia is the same that is given above. Select the number according to the place you belong to, and then give them a call Q-12: What is the AirAsia name correction fee? Ans: The name correcting fee varies between $5- $25 depending on the class and the time when you are getting the changes done. Q-13: How long does AirAsia have to pay compensation? Ans: It takes about two weeks or less for AirAsia to get the compensation. So, you will have to wait till that time. Q-14: What happens if AirAsia cancels my flight? Ans: If you cancel the AirAsia flight, your booking money will be either credited to the AirAsia account, or you will get the refund in cash. But for both cases, one compulsion is that you will have to get the bookings done through the official website. If that’s not done, then you will not get the money back. CONCLUSION: So, by now, you have all the information needed for you to initiate the cancellation process for AirAsia and then get a refund. Follow the same, and you will not have any issues. In case you get stuck, you can call the customer service team of AirAsia at the numbers that are mentioned above. They are available at your service 24/7. For More Information About other Airlines Services, You Can Read Our Other blogs:
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