NOVEMBER/DECEMBER 2019 VOL. 28 NO. 6
THE SOFTWARE FIX
CCTV: ANALOG VS. DIGITAL
LAYERS OF PROTECTION CHANGE SERVICE REQUESTED 69 Lyme Road, Hanover, NH 03755 Corrections Forum
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The Software Fix
Contributing Editors Michael Grohs, M.J. Guercio, Bill Schiffner, G.F. Guercio Art Director
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ACA Winter Conference Emerging Technologies & Essential Services
CCTV: Analog Vs. Digital
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LAKE COUNTY IS CRAFTING PLAN TO COMPLY WITH JAN. 1 DEADLINE OF A NEW PRETRIAL RELEASE PROGRAM Lake County, Indiana, is rushing to prepare for a statewide change in pretrial release policies that generally will require individuals accused of all but the worst crimes not be kept in jail for extended periods between their arrests and trials. Criminal Rule 26, issued by the Indiana Supreme Court, starting Jan. 1 mandates the use of an evidence-based assessment and other information to determine whether an arrestee poses a substantial risk of flight, danger to themselves or danger to the public, according to
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nwitimes.com. Individuals deemed low risk will be given a minimal bond—or perhaps not required to post any bond—to get out of jail, reducing the overcrowded conditions prevailing in many Indiana county jails and helping accused criminals access various assistance programs. But figuring out who is a risk to themselves or the community takes work, and Lake County still is figuring out how many people it will take to make it work. Councilman Dan Dernulc, RHighland, predicted it will take at
least six part-time risk assessors, five part-time bail commissioners and five part-time public defenders to evaluate arrestees and potentially speed their release from jail. "We don't have the funding. We don't know where that's going to come from," Lake Superior Judge Julie Cantrell said. She said hiring a full-time county employee, perhaps a retired lawyer with criminal experience, might be more effective, even if it comes with a higher salary than what several part-timers earn. Several councilmen suggested funding for the extra staff is likely to come out of the sheriff's department budget, since fewer jail in-
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mates should result in reduced operating costs. The pretrial release initiative already is in effect in Porter County and 10 others across the state. As a result, Porter Sheriff David Reynolds recently told the Indiana Jail Overcrowding Task Force the daily population of his jail is at its lowest level since opening in 2001. OKLAHOMA PROGRAM HELPS WOMEN TRANSITION TO SOCIETY Jeryka Castelli was a little apprehensive when she first met the group of women who volunteered to help. They seemed so well put together, Castelli recalled, and her life felt like a mess, according to a Nov. 17 story in The Oklahoman. They were matched as part of Women in Transition, a program operated by Stand in the Gap Ministries, an organization that serves orphans, widows and people who have been incarcerated. The program pairs small groups of volunteer mentors with women who are ad-
justing to life after incarceration. Programs like Women in Transition play a critical role with helping people navigate the many hurdles they face when re-integrating into society from prison. In a state that incarcerates more women per capita than any other and has for years, the need is great. Women in Transition is a three-stage program. It starts with a 12-week course that formerly incarcerated women teach in prisons and jails and a couple of transition programs across the state. Last year, more than 2,400 women were affected by the course, said Francois Cardinal, executive director of Stand in the Gap Ministries. The classes focus on core issues the women will grapple with and how to successfully transition out of prison or jail and stay out. Stand in the Gap partners with transition homes in the state. After women are released from prison, the organization pairs them with a small group of volunteers to help them pursue a healthy life. Volunteers commit to meeting at least twice a month for a year. Starting in 2014, the women in the group helped Castelli to overcome hurdles she faced, like finding a job, getting her driver's license and getting to work— before she had a car. Castelli said she struggled with knowing her worth and learning how to accept love. Her Stand in the Gap family brought her out of her shell and showed her she was worthy of love, which was new to her. Their relationship continued after their first year together. Today, Castelli, 31, has been steadily employed for five years. She works in the scheduling department at a metro-area hospital and now teaches the Women in Transition program to others. ‘BARRACKS BEHIND BARS’ IN WISCONSIN IS EXTENSION OF VET COURT The Dane County Sheriff's Office has created a Veteran's Housing Unit for incarcerated veterans, according to FOX47 news in Madison, Wis. "We owe them as a society, owe them the services that we can provide to get them back into society as productive men and women," Sheriff Dave Mahoney said. This type of housing unit, also known as Barracks Behind Bars, is the first in the state of Wisconsin, according to Elise Schaffer, a spokesperson for the Dane County Sheriff's Office. "It's important to make sure that we don't let anybody fall through the cracks. There are so many veterans out there who are still unaware of benefits that they may have available to them," said Daniel Con-
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nery, a director for Dane County Veterans Services. The unit is an extension of the Dane County Veterans Court, which started back in 2014. Schaffer said assigning veterans to one location allows for specialized veteran treatment and services and offers veterans a supportive environment. "We want to address those issues, not the criminality, but the issues that brought them into the criminal justice system in the very first place, so that we can return them into our communities as the dignified, respected veterans that they are," Mahoney said. The Sheriff's Office is working with local organizations and outside agencies in connection with the unit. CORRECTIONAL OFFICER SUICIDES IN 2019 TIED FOR MOST IN SINGLE YEAR: UNION PRESIDENT Deaths by suicide among correctional officers so far in 2019 have tied the highest total ever recorded, according to the head of their union, reported ABC News on October 17. Year to date, 13 cases have been documented. "We're on course for an all-time record of suicide of staff," Shane Fausey, the new CPL-33 Correctional Officers Union president, told ABC News Chief Justice Correspondent Pierre Thomas. Bureau of Prisons union officials for years have been calling for an increase in staffing to match skyrocketing incarceration rates. Fausey said insufficient staffing and other job-related stressors could be contributing to the suicides, but the Bureau of Prisons doesn't have hard data on that. "Unfortunately, the staffing crisis 8 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
has lead into other issues for employees of the Bureau of Prisons," Fausey said. "There's a human factor to this staffing crisis." According to a University of California, Berkeley Study in 2018, correctional officers are at a high risk for depression, PTSD and suicide. The study, which focuses on California state prisons, and a survey conducted in 2017 showed that 10% of correctional officers said they'd considered taking their own life. Among adults in the U.S., about 3% reported having suicidal thoughts, while retired correctional officers, according to the study, reported a rate of 31%. About 1 in 3 are dealing with PTSD, as about half of the correctional officers surveyed reporting that they don't feel safe at work. Depression also affects about onethird of the officers. Fausey said the Bureau of Prisons has no plan in place to track the deaths by suicide of correctional officers. The Bureau of Prisons told ABC News the agency has an employee assistance program for staff and their immediate families. The bureau also said each facility around the country conducts training specific to preventing suicides, and if a location suffers one, more resources and support can be committed to that facility. FENTANYL SEIZURES IN ORANGE COUNTY SET TO DOUBLE FOR THIRD YEAR IN A ROW, SHERIFF SAYS The amount of fentanyl seized in Orange County this year is set to double for the third year in a row after a major bust in October, the sheriff’s department said, according to an October 18 article in The Los Angeles Times. In that operation, 18 pounds of
the synthetic opioid pain reliever were seized, officials said. That’s nearly half the total amount of the drug confiscated in the county in all of 2018. In addition, five pounds of heroin, half a pound of methamphetamine and a loaded semiautomatic handgun were seized. “The threat this extremely potent drug poses to our community is increasing exponentially, not subsiding,” Sheriff Don Barnes said in a statement reported by The Times. In 2016, Orange County law enforcement seized less than one pound of fentanyl. That number has grown drastically, mirroring the nationwide opioid crisis. In 2017, 22 pounds of fentanyl was seized, followed by 44 pounds in 2018 and more than 100 pounds in 2019. Deaths in Orange County related to fentanyl have jumped from 14 in 2014 to 93 in 2018, according to the California Health Department. The increase follows a trend throughout the state, from 104 deaths in 2014 to 743 in 2018. The sheriff’s department has worked with state Sen. Patricia Bates (R-Laguna Niguel) to push for legislation to pursue illegal fentanyl distributors. “Until we categorically include enhancements for trafficking fentanyl and make its penalties similar to other illicit drugs like cocaine, heroin and methamphetamine, we are enticing and encouraging drug traffickers to increase the supply of fentanyl in California at the expense of children and families in our community,” Barnes said. More than 28,000 deaths involving synthetic opioids were recorded in the U.S. in 2017, the U.S. Centers for Disease Control and Prevention reported last year.
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BY G.F. GUERCIO, CONTRIBUTING EDITOR
The Software Fix
GTL’s Learning Management System (LMS) is a catalyst that can help facilities provide more impactful education whether they have limited education offerings or a robust education program.
Management’s goal: to be effective. Software’s goal: to be more effective.
M
anaging every aspect of corrections entails a long list: documents, medical, offenders, facility, staff, rehabilitation, supervision and all the tasks and connections/integrations in between. Focusing on software can begin to improve the effectiveness and streamline the processes, beginning with something as simple as paper. Since corrections agencies generate massive amounts of paperwork both digital and hand-written, notes Josh Hartlage, president, Adventfs, “Finding a solution for organizing all of this information can be challenging.” He notes that with Advent Document Management you can upload electronic files such as Microsoft Office, Audio, Video, scanned paper documents and more, to quickly create a 10 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
complete digital library of all your organization’s important documents. He explains there are many considerations that must come into focus, including information security, online and on-premises systems, the easy incorporation of paper-based documents, solutions for video and other rich media, as well as easy access to users and excellent searchability. And, “Even in the event of an unforeseen disaster, your digital library is backed-up protected.” In agreement is Lance Beaudry, co-owner of the firm Corrections Manager, for re-entry management: “In our experience, managed, consistent data helps make an agency run more effective. Good data that is formatted and organized well coming in, makes it easier to report and infer on going out. “We have had facilities that
need to manually type in every resident’s budget sheet into a case management system and an excel spreadsheet in order to get the format of a budget sheet they need. With our software, as soon as the information is entered you can run a report and get hundreds of records in a printable format in seconds,” Beaudry says. And certain reports are mandated by each state in order to receive funding. “These necessary reports that an organization actually needs to run effectively typically don’t overlap well. With well-organized data, this doesn’t have to be the case.” Transitioning from any antiquated pen-and-paper system to digital software creates more efficiency and security for correctional facilities, states Jade Trombetta, senior manager, Brand Marketing and Social Media for Securus Technologies.
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Digital grievances on the JPay Kiosk.
be developed, managed and viewed remotely by anyone with permission from any computer or mobile device. Employees can submit cover, swap, time-off and other schedule requests online, and the appropriate manager is notified and can see whether the request conflicts with any previously scheduled shift. He adds that ScheduleAnywhere includes an integrated messaging system that allows
managers to instantly contact available and qualified individuals or groups of employees. “The software also allows managers to message one another about shared employees, and it provides visibility of schedules across the entire organization to reduce overtime and safeguard against scheduling conflicts.” The software also tracks certifications and training, manages shift rotations and staff availability, and can
In JPay’s digital grievance system the digital portal allows staff members to sort, view and respond to grievances and monitor the timeframe and status of open items. “The digital grievance system also provides incarcerated individuals with more transparency into their inquiries.” They simply submit a grievance through the JPay kiosk or the JP5 tablet, monitor the status of that grievance and then receive a digital response once the grievance has been addressed. They can also respond to questions posed by those investigating the grievance and add attachments as support. Another benefit to the digital system is categorization and storage, Trombetta says. “With electronic grievances, all activity is logged, so if a grievance is not answered on time, administration will know. Also, if more grievances come from certain dorms than others, staff can be prompted to investigate that specific area. If the same grievances are occurring repeatedly, they can be categorized, which is easier for staff to manage.” For staff management itself, ScheduleAnywhere employee scheduling software provides administrators and staff anywhere, anytime schedule access, according to Jon Forknell, vice president and general manager of Atlas Business Solutions, Inc., “so every member of the safety department or correctional facility has real-time, accurate schedule information.” Schedules can VISIT US AT WWW.CORRECTIONSFORUM.NET
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The Vant4ge Evolve supports mobile use.
estimate labor costs. Similarly, Tyler Corrections automates business processes, in this case to drive efficiencies at intake, release, and everything in between, says Michael Kleiman, senior director of Marketing, Tyler Technologies Courts & Justice Division, no matter how large or small the jail facility. “Seamless integration among justice agencies leads to an automatic flow of information from one agency to the next while maintaining protective layers of security around sensitive data.” Institution Management makes tracking, recording, moving, and reporting seamless, Kleiman adds. “Systems are customized to the facility and records room assignments, approved visitors and vis-
its, risks and medical alerts, incidents, and more.” Shift notes are stored and locked to ensure longterm accessibility by supervisors. Tyler Supervision, a comprehensive, web-based SaaS solution, lets the department coordinate, communicate, record, and track each step of the client supervision process. “Intuitive features help streamline client management, while multiple layers of security provide system protection at the data center, application, and user levels that is CJIS compliant and meets Amazon GovCloud requirements.” As requirements change, so too do systems. Recalls Stephanie Barsella, national sales manager for TimeKeeping Systems: “Guard1 does so much that
Fusion’s Electronic Medication Administration Record (eMAR). 12 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
sometimes it's hard to explain to those who aren't familiar with it—or know us from years ago when our system revolved around our rugged data collector, The PIPE. Nowadays, Guard1 is a modular system with a wide range of useful, effective solutions for correctional facilities.” First, it's a documentation system and a task management system. It keeps track of officers' tasks and makes them easy to document using mobile smart devices. “Things like well-being checks, movement within the facility, handouts like meals or commissary. Second, it's an inmate tracking system. Officers can scan inmate RFID wristbands, or the system can be set up to document inmate location automatically with active RF tracking." "Third, it's an alert and notification system. Things like late cell checks or other scheduled tasks, inmate out-of-bounds, inmates who haven't returned from work release—almost anything can be set to generate an alert.” Fourth, it's a reporting and compliance system. “If you need to see a log of all activity for an inmate for last Tuesday, or a log of escorts in Unit C, or how many meal refusals you had in Housing Unit A in February, Guard1 can give you that." When it comes to medical, Fusion Health features the same type of automation: “Automated workflows, pre-built templates,
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and commands that work the way you do to help improve clinical effectiveness and efficiency to enable more informed clinical decision-making,” notes Michael Jakovcic, EVP. “Fusion’s interface with your Tyler Corrections’ graphic shows reduced inmate release processing time with its software.
DeKalb County Sheriff’s Office Jail Services Division Improves Release Processing For the Jail Services Division of the DeKalb County Sheriff’s Office in Georgia the transformation in jail operations was clearly evident in the inmate release process, which accelerated once Tyler Corrections was implemented. With the new system, the jail was able to receive the release notification through the integrated system, rather than waiting for the delivery of paper-issued court orders or case dismissals. Earlier notifications meant the jail staff was ready to start processing a particular inmate’s release sooner, often alleviating schedule congestion. These efficiencies helped reduce the amount of time processing a release by 50 percent, from an average of five to eight hours to two to four hours. (See graphic) Tyler Technologies, 800.431.5776, cjsales@tylertech.com, www.tylertech.com
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jail management system automatically registers and activates a chart within the EHR. Fusion’s interfacing capabilities allows for our system to send and receive all diagnostic tests and results in real time.” The firm offers a fully integrated medication ordering and electronic medication administration record (eMAR) solution that contains components that work together. Its technical infrastructure is capable of reporting on any and all data entered into the system, he says. “Fusion enables you to benchmark your clinical outcomes against nationally-accepted quality standards, follow disease and treatment trends, and maximize your success in a correctional health setting.”
Customized Inmate Learning GTL knows a thing or two about education. To maximize success in the education setting, Alisa Malone, director of
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Workforce Development notes, “At GTL, we know education isn’t a one-size-fits-all solution, so we offer levels of options ranging from a basic, no-cost solution to a fully customized learning program through our Learning Management System (LMS). GTL’s education programs are designed with compelling content to help inmates overcome challenges faced in education.” “GTL’s LMS platform can expand and enhance what is already in place for education at any facility. In areas where there’s limited education opportunities or facilities that have limited class space and class time, the LMS provides an expansive foundation to build upon. Our LMS platform is customizable and increases opportunities for inmates to access learning materials in the classroom, on their own time, and at their own pace.” To increase the pace and efficiency of booking and release, InCustody streamlines the processes, notes Bryan D. Morehouse, sales manager/project specialist at Sunridge Systems. It includes total management of bookings, question-
ScheduleAnywhere streamlines employee scheduling and improves efficiency for correctional department supervisors.
naires, offenses, property, cell assignments, medical records, and visitations. InCustody also provides a comprehensive report/case management system that includes disciplinary and hearing information, use-of-force, and photos. “Best of all, the data entered into InCustody can be searched for building statistical reports.” For monitoring, built into cFive Catalyst are three features specifically designed to help an agency be more effective and support clients as they manage their supervision responsibilities: appointments, messaging and questionnaires, says James Newman, senior vice president. For appointments, Catalyst
Tennessee Department of Correction Implements Supervision Model The Tennessee Department of Correction (TDOC) manages more than 108,000 felons in a variety of settings: 22,000 in prisons, 4,500 in local jails awaiting transfer, 4,000 locally sentenced felons who will not be transferred to TDOC prisons but are supported by TDOC’s budget, almost 12,000 on parole, over 58,000 on probation, and nearly 8,000 managed through Community Corrections. Utilizing technology to reduce recidivism, Vant4ge provides an online community of coordinated care client assessments. Officer compliance with supervision standards has increased by at least 30 percent. The offender employment rate increased from 79.95 percent prior to the start of the program in 2017 to 87.6 percent in 2019. Total workload hours for officers decreased significantly over 2016 hours, in some areas by over 25 percent. The use of available Cognitive Behavior Therapy (CBT) treatment resources that were previously unused (treatment capacity) increased by 10 percent in one year because of information provided by assessment and case planning tools. Years of implementation with Vant4ge: 2016 – present. Vant4ge, 877.277.3778, sales@vant4ge.com, www.vant4ge.com
ensures clients know where to go and when to be there, and helps keep clients abreast of the specifics of court dates, meetings and other obligations with client notification, reminders and shared calendaring. A variety of messaging options provide agencies and case managers an opportunity to increase client communication without increasing workload. Announcements and informational messages can be sent to all users or to specific groups, such as by caseload or clients that report to a specific court or community provider. “Configurable questionnaires empower case managers focusing on specific risk factors, offenses, or program needs. A variety of response options, ranging from multiple choice answers to photo
Sun Ridge Systems, Inc.’s InCustody jail management system increases efficiencies, here showing booking.
uploads, help keep clients engaged. Catalyst’s flexible response style lets case managers encourage behavior modification and send positive reinforcement messages, along with monitoring supervision requirements.” Also monitoring requirements and outcomes, Vant4gePoint is a cloud-based, Software-as-a-Service (SaaS) Comprehensive Rehabilitation Management platform, explains John Close, director of User Experience/product manager, which includes the ability for both agencies and providers to coordinate care for clients in their charge. “Vant4gePoint provides specific user-types with access to modules and features that are specific to their needs, while allowing them to collaborate through perContinues on page 45
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BY BILL SCHIFFNER, CONTRIBUTING EDITOR
Here are some emerging technologies to be displayed on the exhibit floor.
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officials and staff from all over the U.S. will be heading to sunny San Diego to hone their leadership skills, network with peers and see the latest cutting-edge technologies and services at the American Correctional Association’s (ACA) Winter 2020 Congress of Correction, being held January 9-14 at the San Diego Convention Center. “We are so excited to be meeting in the warm California sunshine. At this conference, there will be amazing opportunities to participate in a plethora of interactive workshop sessions, general sessions and special events such as our new scavenger hunt,” says James A. Gondles, Jr., executive 18 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
director at the ACA. He adds that vendors in the exhibit hall will be displaying a wide variety of products offering new and emerging technologies and essential services designed for the world of corrections. Here’s a sampling of some of the latest products and services that will be creating a buzz.
Equal Access to Critical Content Securus Technologies SecureView Tablet provides equal access to incarcerated individuals to help them prepare for reentry. The complimentary tablet offers content like education, ebooks, job search, mental health programming, professional develop-
ment and religion. These digital programs help build better lives and more vibrant communities. securustablet.com, 1.972.277.0300, sales@securustechnologies.com, www.securustablet.com
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state correctional agencies and serves seven state correctional systems (Arizona, Florida, Minnesota, Mississippi, New Hampshire, Tennessee, and Vermont). Founded by two of the
oldest and most respected companies in correctional healthcare and managed Medicaid—MHM Services, Inc. and Centene Corporation—Centurion brings a level of innovative care coordination services never before available to large correctional systems. 1.800.416.3649, www.centurionmanagedcare.com
Laundry Solution Laundry Loops allow clothes to wash and dry as if they were
Backyard BBQ It doesn’t get any better than fried chicken and quarter pound burgers. Union Supply will be showing their crowd pleasing American comfort foods that consist of their new Lyndel Dean’s Original Recipe Fried
Chicken and Back Country Quarter Pound Beef Burger. Both offer fun staples for your commissary. 1.310,604.4626, ddrewry@unionsupplygroup.com, www.unionsupplygroup.com
Healthcare Services Centurion, LLC is a leading provider of healthcare services to VISIT US AT WWW.CORRECTIONSFORUM.NET
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RapidPak 3-in-1 Dissolvable Paks RapidPak is a 3-in-1 dissolvable “pak” that contains an individual portion of shower, shampoo and loose, but stay sorted throughout the laundry process. This eliminates the need to sort garments as they come out of the dryer, minimizing lost items. Compared to the mesh bag method, Laundry Loops allow clothes to get thoroughly clean and cut drying time, energy consumption and utility costs in half, they report. The company’s patented Sock Snare is said to be the only efficient means available to secure multiple socks of varied thicknesses throughout the laundry process. The company will be showing Laundry Loop PLUS, which is 5-inches longer than the original Loop, with Double Sock Snares to accommodate correctional laundry schedules. 1.888.246.5667, www.laundryloops.com
Wristband Scanning GUARD1 RFID wristband scanning helps correctional facilities automate and organize officer tasks. GUARD1 documents wellbeing checks, inmate activities,
shave formula. The outer layer of a RapidPak single-use pak dissolves in water, leaving no waste behind, plus they make distribution quick and efficient. Facilities no longer need to worry about bottles being used to hide contraband, needing to pick up trash in the shower area, spending time distributing cups of soap or shampoo, or wasting product left in the bottom of bottles or gallon-sized containers. 1.800.334.9880, www.bobbarker.com
With over 30 years of correctional experience, Diamond Pharmacy Services is the nation’s
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Security Toothbrush Oraline will be showing their next generation 9000 Series security toothbrush ORA90050. The brush’s new innovative construction allows for a slimmer profile that maximizes flexibility while
Pharmacy Services
handouts, meal and medication distribution, with control room alerts and staff notifications for incomplete or missed rounds. The GUARD1 system includes real-time inmate tracking, personal alarm devices for officers and staff, and GUARD1 Real Time Software. The company will be showcasing LaserPrint Wristbands at their booth. 1.800.THE.PIPE, www.guard1.com
OTC, IVs, vaccines, medical supplies and commissary. 1.800.882.6337, www.diamondpharmacy.com
largest correctional pharmacy services provider, serving over 640,000 inmates in 1,500 correctional facilities, 120 juvenile detention centers, and nine state Departments of Corrections across 44 states. The Diamond Advantage offers a complete product line and specialized dispensing system pharmaceuticals,
minimizing available material for manipulation. Manufactured without staples, this new head construction also removes the most common source of metal used for inking in facilities. The full head of soft nylon bristles is said to provide increased inmate satisfaction while improving facility safety. 1.888.296.6730, www.orabrite.net
Inmate Care With more than 27 years of industry experience, Wexford Health offers economic, clinically sound programs to manage inmate health care costs while maintaining quality of care.
Contact us to learn how Wexford Health’s comprehensive clinical expertise, state-of-the-art technological solutions, and innovative strategies can help improve your facility’s bottom line. 1.888.MED.MGMT (633.6468), www.wexfordhealth.com
Jail Management System SallyPort is a web-based, enterprise class, fully agency-config-
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Correctional Health Services
urable jail management system developed exclusively to meet the management needs of local, city, and county-level jails. Intuitive software makes the process of booking and detention fast and simple. The system works seamlessly with records management systems, commissary systems, inmate telephone systems, and other third-party applications to promote information sharing and automation of many of the booking and record-keeping tasks of any size detention facility. From intake to release, it helps agencies ensure due process and realize higher levels of efficiency throughout operations. 1.205.949.9900, www.blackcreek.com
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Corizon Health is member of the Valitas Health Services corporate family and offers quality health care services to states and municipalities across the country offering the only comprehensive solution for physical care, behav-
ioral care and pharmaceutical services. With its corporate headquarters in Brentwood, Tenn., Corizon Health is a top provider of correctional healthcare services in the United States. The company will be displaying their latest programs for the corrections market. 1.800.729.0069, www.corizonhealth.com
Electronic Operating System TechCare is NaphCare’s comprehensive electronic operating
system. Beyond providing electronic health records (EHR), ONC-certified TechCare is a corrections-specific operational system that automates, standardizes, and enforces proactive inmate care. It also connects NaphCare, its on-site staff, and its clients in a way that no other system can, providing on-demand, transparent information and communication regarding healthcare services. Designed with users in mind by correctional health clinicians, TechCare is said to be versatile, easy to use and proven. 1.844.849.3211, www.techcareehr.com
CourseShare Education is a proven tool for improving re-entry success, which is why Securus Technologies has taken the company’s commitment to providing accessible edu-
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cation even further with the launch of CourseShare. By joining CourseShare, corrections partners, universities and third-party content providers can work together to share free educational curriculum and self-help resources to incarcerated individuals across the country. Visit the web site below learn more about joining CourseShare and be part of this transformative initiative to deliver education on a massive scale. 1.954.862.6900 x.6148, www.JPaysLantern.com
Remote Appearance Platform The CourtCall Remote Appearance Platform gives judges, court staff, attorneys and other participants efficient and
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innovative audio and video services in order to facilitate hasslefree remote court appearances. Requiring no special hardware, correctional facilities and courts may connect using existing equipment, and participants may appear from their offices, homes or other convenient locations. CourtCall is particularly well suited for use in many pre-trial matters as well as mediations, arbitrations, expert or witness testimony, criminal arraignment and mental health hearings. 1.888.882.6878, www.courtcall.com
or any 15-x 13-1/2-inch tray; in six stacks of 14 trays each. Trays fit inside easily without excess room so they aren’t jostled around during transport keeping trays and meals intact. All Cook’s Brand Rhino Carts are highly durable one-piece plastic meal delivery carts built to last even in the toughest of jails or prisons. 1.800.956.5571, www.cookscorrectional.com
Rhino Cart Cook’s Correctional Kitchen Equipment and Supplies will be showing their newest Rhino Cart at booth #837. The Rhino 630G-84 transports up to 84 Cook’s Brand Gator and Grizzly Trays,
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BY MICHAEL GROHS, CONTRIBUTING EDITOR
Analog Vs. Digital
Here are some pluses and minuses of each to think about before you upgrade.
Most legacy camera systems lack the intelligence of analytics, according to a camera industry professional.
e’ve all seen grainy or blurred footage of a crime in the street or an incident in a correctional facility and wondered how on earth anyone could determine who the offender was and how a reasonable doubt could be concluded. Many jails have aging analog systems, but inmates have an uncanny wisdom when it comes to deviance. Pan-tilt-zoom
W
cameras cover areas on programmed patterns, and once inmates are aware of this, they simply work around the pattern. Searching through footage can take hours, and when a suspect is found, the image might be blurred. The question many administrators are asking is if they should remain with older analog equipment or upgrade to digital (IP)
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CCTV. The primary difference is the way video is recorded and delivered. Analog cameras record images and then send the signal over a coaxial cable to a digital video recorder (DVR). The DVR converts the video from analog to digital signals, compresses the file, then stores the file on a hard drive. To view the video, users must hook up monitors to the DVR or connect the DVR to a CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019 25
Video analytics are the key to making video actionable. “They are a powerful element in video security that can propel passive monitoring into a real-time initiative. — John Kedzierski, Motorola
router and modem to broadcast it over the Internet through an internal network. IP cameras record the images digitally and send the data over a computer network rather than through a DVR. This eliminates the boxy setup with numerous ports in favor of a Network Video Recorder (NVR). DVR systems process the video data at the recorder; NVR systems encode and process the video data at the camera and stream it to the NVR which is used for storage and remote viewing. As with all choices, there are pros and cons to each. Atlantabased C1C points some of them out. Advantages of analog include cost and simplicity regarding both initial setup and overall understanding. Analog video files tend to be smaller and require lower bandwidth. There is also a wider selection of analog cameras, so buyers may have an 26 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
easier time finding a model with all of the features they seek at a lower cost. Disadvantages of analog include things like cabling. Since the cameras need to be connected with cables to both the power supply as well as the DVR, there are more wires to handle. On top of that, coaxial cables are usually more expensive than those used with digital systems. The image quality with analog cameras is also quite low. Most camera phones have higher resolution. As a result, details at a distance may be grainy, which makes it difficult to identify potential suspects. Furthermore, there is no digital zoom. If a user zooms in on analog video, they will likely get an even more distorted image. The cameras also have a narrower field of view than their digital counterparts, so facilities may need more of them to cover the desired area, and
since analog cameras need to be connected to the DVR, users have to keep these cameras within a certain range of the device or risk diminishing the connection’s reliability. As a result, the options of camera placement become more limited. Furthermore, there are government regulations regarding frequencies and signal strength that diminish analog’s quality, and other aspects such as other wireless devices and fluorescent lighting can interfere with the video signal. As we previously alluded, a primary advantage of IP includes image quality, which is significantly higher than with analog. Digital cameras are more likely to have zoom features. A single digital camera can also cover an area that would require several analog cameras. (As a result, upgrading may require fewer cameras and be able to surveil a wider area.) Digital cameras also require fewer
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cables and can have multiple cameras connected to a switch. All of the cameras on the switch can be connected to the NVR with a single cable, and since cameras merely need to be connected to the LAN network in order to connect to the NVR, users are no longer limited by the distance between cameras and the video recorder. Since the NVR is software-based and does not have ports, users also eliminate that limitation as well. The disadvantages of digital can include setup complications. If users don’t have the network set up already and the switches in place, it can increase the cost and labor involved in installation. There is also a higher initial cost (though fewer units may be needed, so the costs may balance out). Digital camera systems also usually require a lot more bandwidth. This could drive up costs. Higher resolution and higher frame rates mean larger files, which mean higher storage requirements, so users will need a lot more storage space to accommodate them. Many facilities are making the switch from analog to digital. The Smyrna jail in Georgia began upgrading its video surveillance system after the City Council's recent approval of a $122,650 contract with Marietta-based Controlled Access, Inc. The city moved to replace the old analog system to digital as well as add new cameras. Now the video will be stored for three months rather than the one under the current system. A new server allows for the additional cameras, which will provide higher resolution footage as well as speed up staff's location of footage, according to the Department. The Oklahoma County Sheriff’s Office, responsible for the custody of more than 2,700 inmates, installed an Avigilon system to replace the aging analog system, and avoided the $10 million cost of hiring new officers and reduced the facility’s 300 altercations a month by 90%.
Motorola offers the products to make such an upgrade possible including Avigilon AI Appliance, Avigilon Appearance Search technology, Avigilon Control Center software, and the Avigilon Blue platform. John Kedzierski, senior vice president of Video Security Solutions at Motorola Solutions notes, “Staring at a wall of video screens is neither productive nor reliable—we know all too well that the human attention span can’t keep up with the vast amounts of data that come through video feeds every hour. As such, there is a move away from watching static analog video to using cameras that are supported by video analytics and technology that focuses the user on exactly what they need to pay attention to. By bringing the right information to their fingertips—whether it’s a person loitering where they shouldn't be or a window being broken—users are empowered to respond to potential threats faster and more effectively.” Video analytics, says Kedzierski, are the key to making video actionable. “They are a powerful element in video security that can propel passive monitoring into a real-time initiative. Demand for these types of technologies is increasing globally, and we believe that all security systems will need to utilize them as they look to become a proactive and, eventually, a preventative solution.” For example, the Avigilon Appearance Search™ can quickly sort through hours of video to locate a specific individual across an entire site or even multiple sites that are connected to Avigilon’s video management software. “This can help reduce hours of work to minutes, helping provide faster responses to potentially critical outcomes.” Using such analytics can improve efficiency and keep costs low. “At Motorola Solutions, we are actively working to move the industry past megapixels of resolution and using up terabytes of
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storage by offering innovative technologies that save on storage space, costs and resources—ultimately this provides customers with stronger business outcomes.” Kedzierski furthers that by moving to a digital system, users also gain more enhanced unification with access control. The ACM system and ACC™ software work together to provide one simple system for users to verify someone's ID when they swipe in with their access card, and use associated video clips to locate them on site. Furthers Kedzierski, the vast majority of legacy camera systems lack the intelligence of analytics, and analytics will provide customers with the ability to dramatically change the way they interact with their systems. “Avigilon’s AI Appliance adds patented self-learning video analytics and Avigilon Appearance Search technology to certain IP cameras. When connected to
CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019 27
When considering upgrading, should corrections administrators replace older analog equipment with digital (IP) CCTV? The primary difference is the way video is recorded and delivered.
Avigilon Control Center™ software, customers can evolve compatible legacy camera systems into powerful AI solutions that generate automatic alerts for potentially critical events and can help detect threats with greater accuracy.”
Add Advanced Video Analytics to Older Systems Naturally, cost is a primary concern when considering the upgrade. Since so many facilities are different in their operation and use different levels of technology, the questions about 28 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
whether to upgrade or not will be all over the board. In some cases, it might not be necessary to start from scratch. Says Kedzierski, an old system doesn’t necessarily need to be completely overhauled. Getting analytics in key areas appears to make a significant difference. “The Avigilon Artificial Intelligence Appliance may be used to add advanced video analytics to older systems—there’s no need to rip everything out when a few changes can help make a large impact in saving time and money. Since a significant portion of Avigilon products are
built on an open platform, they can easily be integrated with eligible third-party software and hardware, which gives customers the flexibility to leverage their existing resources and investments during an upgrade.” If you’re looking to upgrade without much hassle, another great choice is the Avigilon Blue™ cloud service platform, which provides an easy-toinstall, cloud-based video security solution with features and capabilities that allows you to remotely monitor and manage more sites with fewer resources,” Kedzierski concludes. %
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BY DONNA ROGERS, EDITOR-IN-CHIEF
Commissary & Trust Fund Technologies
is arguably one of the most important operations in a corrections facility. Having a trusted partner that offers desirable products, reliable technology and quick service can keep behindthe-scenes operations running smoothly for management. And offerings that are spot-on in meeting today’s trends can offer the inmate a bright spot in their day—to fulfill that craving for something hot and spicy or to satisfy a sweet tooth. Here we take a look at some of the trends in tasty treats offenders are snapping up, as well as the 30 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
technology that supports the ordering and paying for these consumables. On the table are a wide variety of services like commissary; trust fund deposit and payment services; email, voice and video visitation; and inmate pod kiosks. In fact a company such as Keefe Group offers all those services, as well as cloud banking, direct debit vending and a program called Access Secure in which friends and family can make payments in convenient ways, including by toll-free phone, online at accesscorrections.com, or via their mobile app, available in the app store or on google play.
While snacks are not part of its offerings, JPay is another organization that offers a range of correctional services, including money transfer, email, videos, tablets, music, and an education program for inmates called JPay’s Lantern. On the parole and probation side, they provide technology for payments such as restitution, supervision fees, court fees, self-report fees and release cards. GTL too has a range of inmate solutions, such as in-pod kiosks, inmate education and rehabilitation tools, and payment and deposit solutions that offer correctional facilities an end-to-end system for the timely and secure
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processing of funds. Within GTL’s Deposit Systems are automated solutions like a lobby kiosk, an interactive voice response (IVR) system, and the ConnectNetwork website that allows online payments, balance inquiries and account management. Its suite of payment tools can accept deposits for government payments, inmate telephone accounts, PIN debit telephone accounts, commissary accounts, trust fund accounts, bail/bond payments, and payments to other government or correctional facility accounts. Aramark offers the CORE Trust Fund software application with Signature Capture that enables inmates to place commissary orders directly on a kiosk in their housing unit, which reduces the time they have to wait between placing their order and delivery, explains Betsy Johnson, VP of Marketing, Aramark Correctional Services. Signature Capture syncs the signed delivery receipt with the order in CORE, which increases transparency and accountability for each transaction, reducing grievances and the time staff spends managing them, she says. Further, CORE & Signature Capture fully integrate into existing JMS software and populate the Client Dashboard—an application which provides a snapshot of all relevant account metrics within a single application. “This gives clients real-time insights and analyzes product trends, so menus offer the right mix of products, and business decisions can be made more effectively,” Johnson notes.
Hot Picks
What are some of the current trends in commissary food purchases? An increase in healthier snack purchases is one of the
Aramark’s CORE Trust Fund software application with Signature Capture enables inmates to place commissary orders directly on a kiosk in their housing unit, reducing the time they have to wait between placing their order and delivery.
Burger. “It doesn’t get any better than fried chicken and quarter pound burgers!” she says. “Try some fun new staples for your commissary.” Free samples are available from your account rep, Drewry adds. So, in addition to the usual Snicker bars and M&M purchases from the commissary, inmates are looking to keep the calories at bay with sugar free and artificial sweetener options. This inmate-conAramark’s client dashboard can show at a glance the year to date commissary earnings and other pertinent figures for analysis.
All things protein are popular choices for inmates, according to Union Supply.
trends we’ve noticed, according to Aramark’s Johnson. “With many unique dietary and health needs throughout a population, one of the innovations we have explored successfully is offering a larger selection of sugar-free drink mixes that are full of flavor—like cherry-limeade and pineapple, or flavored coffee creamers from brand names inmates know and love.” “While this isn’t a new trend, it’s a longstanding one: inmates LOVE protein,” says Debbi Drewry, director of Marketing at Union Supply Group. To satisfy that desire, Union recently launched two crowd pleasing American comfort foods— Lyndel Dean’s Original Recipe Fried Chicken and its Back Country Quarter Pound Beef
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sumer need for healthier options, coupled with our commitment to health and wellness “has led us to implement a wider selection of these items into our product list,” Johnson says, “and Aramark builds healthy wayfinders into our commissary menus so inmates looking for these options can easily find them.” As for the occasional craving for something sweet, Johnson notes: “Though we do provide indulgent selections like icecream and candy-dipped pretzels, our goal is to create balanced menus that ensure our consumers have a variety of choices to suit their needs.” % CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019 31
BY DONNA ROGERS, EDITOR-IN-CHIEF
Layers of Protection From body cameras to stab vests to anti-opioid gloves, here are ways to layer gear for officer (and inmate) safety.
Armor Express’s Busch PROtective AMH-2 non ballistic helmet has a new multi-function side rail that can accommodate various devices (cameras, lights, etc.) while also using the visor capability.
of the biggest misconcept i o n s — because COs aren’t exactly in the limelight—is that their job isn’t as dangerous as other law enforcement professionals, says Steve Murphy, product line director, with Armor Express, a manufacturer and distributor of highperformance protective solutions with new headquarters in
One
32 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
Arlington, Va. “Their job is extremely dangerous, locked inside the walls 365 days a year,” he opines. They encounter drug addicts coming off highs, inmates suffering from mental illnesses, criminal predators, attacks with handmade prison weapons, fashioned as a spike, cutting instrument, or a simple magazine watered down and rolled for a makeshift club, he says. All create peril for their safety.
He references a December 2017 article by BodyArmorNews.com, “Correctional Officers Are In Increasing Danger and Need Staband Slash-Resistant Body Armor,” which noted that recent reports found there were 254 injuries per 10,000 corrections officers that year (the most recent available). But, Murphy cautions, many injuries may go unreported in corrections compared with those in law enforcement. In fact, he
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says, the hardships of COs often go unseen and support of officers in the field by the industry is key to improvement. Administrators and supervisors need to constantly seek out improvements to overcome these threats, looking for personal armor, body cameras, gloves, extraction suits, etc. to keep their officers safe. Here are a few of the offerings we found that can offer support to COs.
Training is Critical First off, says Murphy, training is critical. “It comes down to administrators and officers not getting complacent, not getting stuck in a routine. Updating training in situational awareness is key,” he stresses. Also with increased drone usage, contraband cell phones are a palpable threat that can harm officers both inside and outside the facility. For example, he notes, inmates with texting capabilities place transport officers more at risk for ambush while en route to a destination. Transport officers, he says, need armor that offers protection from both spike and ballistics. Probation and parole officers too are in harm’s way since they work “outside the gates.” He recommends that they should have a combo package or at minimum a ballistic vest when they work in the community with contact with parolees. He explains Armor Express carries three levels of spikeproof vests: Level 1 to be worn covertly, Level 2, a bit thicker and usually worn in an outer carrier (though it may be concealed), and Level 3, which is worn for cell extractions and other tactical operations. The 34 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
Armor Express’s T-shirt armor carrier holds a concealable vest that isn’t obvious.
The Traverse is an overt vest that will convert Armor Express’s concealable soft armor into a front zip-side opening system. This vest is offered in both MOLLE and Dress configuration.
three spike levels can also be added to ballistic packages. He furthers that spike level vests are now “so incredibly thin, super pliable and flex really well; they are thinner and lighter for comfort in everyday use—and they need to be worn every day.” In fact he notes the spike Level 1 concealable type fits into a popular t-shirt carrier that he compares with a compression type shirt. “It doesn’t scream ‘I’m wearing armor’; it’s more comfortable and it looks like a tshirt,” he says. Unfortunately, wear rates aren’t as high as they could be. “We only wish wear was mandatory.” He explains that city by city and state by state statutes vary. And due to budget constraints, many departments are
unable to issue soft armor and thus officers are not wearing the protection they deserve. The hope is that going forward administrations will take a deeper look and pass mandatory wear regulations. One agency that does mandate a concealable spike vest is North Carolina Department of Public Safety, the department responsible for corrections in the state. To help overcome issues with the warmer weather, officers wear an Armor E x p r e s s antimicrobial carrier that g u a r d s against the sweat and smell, says Murphy. The ballistic and stab armor cover is made of a waterproof material. Wearing a dry wicking undergarment, he notes, “is key, and immensely helps officers to deal with the heat.”
Fentanyl Exposure First responders and others on the front line of the opioid epidemic are increasingly at risk for being exposed to fentanyl and other hazardous substances, according to Ansell, a maker of protective products. In fact, the company notes, in 2015 (the most recent figures) there was a 2x increase in the reported exposure by law enforcement to fentanyl. The numbers may well be higher now. In February 2019 Ansell introduced the MICROFLEX Midknight XTRA 93-862 glove, made of a protective nitrile, which offers reliable fentanyl protection. The gloves are tested against both fentanyl and gastric acid (vomit) to simulate real world
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CORRECTIONS CIVILIAN TACTICAL TRAINING & CONSULTING
overdose simulations. Their dark black color makes it easy to see when hands have been exposed to potentially hazardous powders and they provide extra protection over the wrist and forearm with an extended cuff. They are made of a soft flexible nitrile formulation and are fully textured for a consistent grip. The gloves are tested to a higher standard than many other competitor’s gloves, the company points out. They pass the standard for medical gloves to permeation by chemotherapy drugs (10x stricter than ASTM F739 standard). The process assesses for Breakthrough Time (BTT), the point at which the test compound reaches a predetermined threshold on the opposite side of the film/material. If there is no breakthrough after 240 minutes, the BTT is listed as >240 minutes (maximum BTT), a threshold these achieve. The gloves are available 100 to a box/10 boxes per carton and
Damascus Gear makes the items to build a customized riot control kit to meet your own needs.
are distributed by Bob Barker in the U.S.
Riot/Cell Extraction Gear Correction
officers
will
undoubtedly face close quarter combat situations, notes Jason Fisher, sales manager for Damascus Gear. The firm’s lightweight FX-1 Riot Control Suit is easy to put on or take off in a moment’s notice but is also an TM
SECURE FIT RESTRAINT MITT Renco's Secure Fit Restraint Mitts tightly lock down the fingers and hands of handcuffed inmates, detainees, and patients to help prevent escapes, assaults, suicide, and interception of weapons. Invented by a former federal prison guard and disabled Marine veteran, the mitts combine U.S.-manufactured leather, Kevlar, and Velcro, with secure clips for maximum restraint and safety.
• Durable Construction • Tamper Resistant Locking Mechanisms • Restricts Dangerous Hand and Finger Movements • Used for Law Enforcement, Detention, Transport Purposes
To purchase and to learn more about the Secure Fit™ Restraint Mitt or other Renco products, please visit advancedrestraintsystems.com or call us at (800) 257 8284
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CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019 35
ultimate high-threat level riot control and cell extraction suit, he says. Damascus understands the objective of a well-executed cell extraction is to remove the inmate as quickly as possible, while mitigating risk to the officer. With that in mind, their riot control suits are designed to offer maximum protection, with an adjustable sizing system for the perfect fit. "All of our riot suits are designed with officer risk as the priority. We think of each dangerous situation an officer could encounter and provide ample protection to meet the demand. Our modular riot suit design provides substantial protection, without sacrificing the fit or comfort," says Fisher. Damascus Gear also makes the items to build your own riot con-
trol kit to meet your needs. This includes the DFX2 form-fitting upper body protection system, the TG40 thigh groin protector with a molle attachment system, and the lightweight EVA foam padded DCP-2000 upper body protector. Keeping an eye on crowd control trends and demands, Damascus Gear strives to improve their product designs each year by taking feedback from their corrections customers and utilizing the lightest materials, which offer the most protection. “It's our goal to provide maximum protection to the men and women that work in corrections, while addressing their needs at the same time," says Fisher. Damascus’s full range of gear for corrections officers includes full body riot control gear, helmets, gloves, and protective knee and elbow pads.
More Evidentiary Material = Lowered Litigation There’s no question body cameras in law enforcement just over the past five years have been making a difference in greater transparency, increased safety for both officers and the public and fewer use of force incidents. The scale of adoption of body cameras has been “stratospheric,” according to Reveal Media, which points out that in 2018 more than half of medium-to-large police departments in the U.S. either now use or are testing body-worn cameras in a pilot test. In fact, they state: “A study in Rialto, California, found that over the course of a year, shifts that included body cameras experienced half as many use-of-force incidents (including the use of a
Damascus Gear’s riot suit lineup, designed to offer maximum protection with an adjustable sizing system for the perfect fit.
36 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
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offer an independent account of what really happened. This also helps in deterring false claims and reducing unnecessary litigation and liability. Reveal offers two D-Series models—the D3 and D5, the latter with WiFi connectivity and 64GB memory, compared with 32GB. Both have 12-hr. battery power, work in ultra low light, have a ruggedized body and use AES-256 encryption. One of the D5’s latest features is the capability for high quality video to
Reveal D5 body cameras in the dock. The D-Series can be placed in a sixcamera docking station for automatic video upload and battery charging. Three docking stations can be connected to a PC for access to 18 cameras at once.
police baton, Taser or gun) as those shifts without cameras.” It is no surprise then that body cameras have now found themselves becoming an integral tool in corrections as well, Reveal furthers. The incidents you find on the streets—including false allegations—also occur within the corrections space. The need for evidentiary material is just as important. Research has proven that body cameras can modify behavior through an “observer effect”: the awareness that encounters are recorded improves behavior and officer procedural compliance. Reveal notes that it has been making “…smart, efficient and secure body worn video systems for over a decade. With customers in over 40 countries, our commitment has been to lead the way through collaboration and innovation. Reveal works with corrections customers across the globe to deliver a solution that is tailored to suit the needs of this specific area of law enforcement.” Some of its corrections customers include the New York Department of Corrections, Hong
Body worn cameras in corrections offer the same attributes as for law enforcement wear: modified behavior for inmates and officers alike, decreased use-offorce incidents, and evidentiary material that cuts down on litigation.
Kong Correctional Services, Her Majesty’s Prison Parc Wales, Her Majesty’s Prison Altcourse in Liverpool, Her Majesty’s Prison Birmingham, New Zealand Department of Corrections, and Maine Department of Corrections. The company provides testimonies from corrections customers that cameras offer multiple benefits—from improving inmate and staff behavior, to providing greater transparency, helping protect inmates against misconduct but also protecting officers against unfounded allegations. Cameras
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be live streamed for enhanced situational awareness in emergencies. Finally, DEMS 360 is Reveal’s advanced digital evidence management solution that allows you to manage not just your body camera footage, but all media types, i.e. documents, pictures, CCTV footage, etc. Storage is available on cloud or on premises, and the company says they have set up successful deployments for correctional facilities ranging from jails with less than 10 cameras to DoCs with thousands. % CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019 37
DIRECTORY Companies by Category Apparel Armor Express Damascus Protective Gear Keefe Group Laundry Loops
Architectural/Construction Services Craftmaster Hardware Epic Metals HDR JG Innovations STV
Body Scanner Nuctech US
Mental Health Services Centurion, LLC Endur ID
Facility Operations/Management Buford Satellite Systems Chestnut Ridge Foam Endur ID Insinger Machine Company Laundry Loops Pigeonly Corrections Real-Tite Plugs Securus Technologies Union Supply
Non Profit Charity Correctional Peace Officers Foundation Personal Protection Armor Express Damascus Protective Gear Pharmacy Services and Distribution Corizon Health
Food Service/ Kitchen Equipment Hatco Insinger Machine Company Unified Brands
Plumbing JG Innovations Real-Tite Plugs
Cameras/Recorders Safety Vision
Furnishings/Furniture Chestnut Ridge Foam
Commissary Products, Services, Endur ID Keefe Group Union Supply
Health Care Management & Services Corizon Health Institutional Eyecare
Communications Systems Buford Satellite Systems Correctional Cable TV Infax Keefe Group Computer Software / Systems Infax Securus Technologies Contraband Management Pigeonly Corrections
Inmate Entertainment Broadcast Entertainment Inmate Products and Services Broadcast Entertainment Endur ID Keefe Group
Kiosk & Tablet Applications Infax
Drug Detection Nuctech US Pigeonly Corrections
Laundry Equipment Laundry Loops
Educational/Training Buford Satellite System Correctional Cable TV Infax
Mattresses, Bedding, Safety Pillows Chestnut Ridge Foam
Electronic Control Systems Doorking, Inc.
Medical/Healthcare Services Centurion, LLC Corizon Health Institutional Eyecare Medi-Dose, Inc/EPS, Inc. Naphcare, Inc.
Eyecare Institutional Eyecare Medical and Surgical Services Endur ID
Satellite/Cable TV Buford Satellite Systems Correctional Cable TV
Security and Safety Chestnut Ridge Foam Craftmaster Hardware Doorking, Inc Epic Metals JG Innovations KeyTrack Safety Vision
Security - Electronic Systems Black Creek Doorking, Inc. HySecurity JG Innovations KeyTrack Securus Technologies
Security - Physical Hardware Craftmaster Hardware Doorking, Inc. JG Innovations Nuctech US Real-Tite Plugs
Software: Scheduling, Case Management, Commissary Infax Securus Technologies Video Applications Black Creek Safety Vison Securus
38 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
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DIRECTORY DIRECTORY
1593 Spring Hill Road, Suite 600 Vienna, VA 22182 contact: Robert (Bob) May, Sr. VP, Marketing & Development email: bmay@teamcenturion.com website: www.CenturionMcare.com ...At Centurion, we believe that correc‐ tional healthcare is an essential part of public healthcare and that the care we provide to inmates is an essential part of rehabilitation and the health of the community at large.
7915 Cameron Street Central Lake, MI 49622 tel: 231‐544‐6090 contact: Adam Spinniken, Marketing Manager email: marketing@armorexpress.com website: www.armorexpress.com ...Armor Express manufactures and dis‐ tributes high‐performance protective solutions for the Domestic and Federal Law Enforcement, Corrections, Fire and EMS, and Defense markets. The Company provides Corrections depart‐ ments nationwide innovative ballistic and spike‐resistant armor, carrier designs and accessory equipment that exceed their force protection require‐ ments and give officers peace of mind.
PO Box 781 Latrobe, PA 15650 tel: 800‐234‐2734 contact: John McManamy, Sales Manager, Facilities Furnishings
Black Creek Integrated Systems PO Box 101747 Irondale, AL 35210 tel: 205‐949‐9900 email: sales@blackcreekisc.com website: www.blackcreekisc.com ...From Revenue‐ generating Video Visitation Systems to Enterprise‐class Jail Management Solutions, Black Creek Integrated Systems is your turn‐key source for modern Touchscreen‐based, correc‐ tional facility security control systems and security management software solutions that reduce the cost of correc‐ tions. Black Creek focuses only on the corrections market ‐ installing integrat‐ ed security and records management solutions in jails, prisons, courthouses and government facilities across the nation.
email:
jmcmanamy@chestnutridgefoam.com website:
16255 CR 178 Tyler, TX 75703 tel: 866‐480‐1844 contact: Sandy Barnett General Manager email: sandy@bufordmedia.com website:
www.bufordsatellitesystems.com ...Buford Satellite Systems provides cost effective secure Cable/Satellite services to federal, state, and private correctional facilities using the most advanced technology available. Facili‐ ties have the freedom to choose from an array of programming choices. All equipment, repair, and maintenance up to the headend are provided at no addi‐ tional cost.
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www.chestnutridgefoam.com ...Durable SAFGUARD® fire‐resistant mattresses and pillows. Mattress longevity provides lowest cost per inmate. Built‐in pillow mat‐ tresses also available. Optional ClearView® covering materials for locating and identifying contraband. SAFGUARD® avoids fire hazards asso‐ ciated with polyester fiber mattress alternatives. Excellent results for strin‐ gent mattress fire tests within ASTM F‐1870 and F‐1085 Annex A.
CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019 39
DIRECTORY DIRECTORY
103 Powell Court Brentwood, TN 37027 tel: 850‐841‐9337 website: www.corizonhealth.com ...Corizon Health, provides quality healthcare services to states and municipalities across the country offering the only comprehensive solu‐ tion for physical care, behavioral care and pharmaceutical services. With its corporate headquarters in Brentwood, Tenn. Corizon Health is the leading provider of correctional healthcare services in the United States.
190 Veterans Drive Northvale, NJ 07647 tel: 800‐221‐3212 contact: Dan Donohue email: info@craftmasterhardware.com website:
www.craftmasterhardware.com ...As a proud Southern Folger distribu‐ tor, our detention lock offerings include deadlocks, deadlatch, and elec‐ tro‐mechanical locks, gate locks, food pass locks and retrofit locks. Mogul, Maxi‐Mogul cylinders, paracen‐ tric prison keys blanks and cut keys in a variety of keyways. We also carry a wide range of parts, door accessories, detention acces‐ sories, hinges and kits. Contact us at 800-221-3212 for your Southern Folger expert! info@craftmasterhardware.com
40 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
Damascus Protective Gear 194 Seward Rd. Rutland, VT 05701 tel: 800‐451‐4167 contact: Customer Service
311 NNW Loop 323 Tyler, TX 75702 tel: 800‐477‐5219 contact: Dianne Huffstickler, General Manager
email:
email:
Dianne.Huffstickler@suddenlink.com website: www.correctionalcabletv.com ...CCT is the largest satellite provider in the correction industry serving over 150 sites across 21 states. You select the programming and leave the rest to us. No up‐front cost for equipment and installation‐‐just one low monthly rate for programming and service.
Correctional Peace Officers Foundation 1346 N. Market Blvd. Sacramento, CA 95834 tel: 916‐928‐0061 800‐800‐CPOF contact: Charleene Corby, CAO email: mail@cpof.org website: www.cpof.org ... The Correctional Peace Officers (CPO) Foundation is a national, non‐ profit charity for surviving families of Corrections per‐ sonnel killed in the line of duty. The CPO Foundation also operates an extensive Catastrophic Assistance Program for Corrections personnel in times of emergency, crisis or other great need. Announcing the CPO Foundation’s 31st Annual National Memorial Ceremony Friday June 12, 2020, Minneapolis, MN
customerservice@damascusgear.com website: www.damascusgear.com ...Damascus® has been mak‐ ing premium quality hand gear for the men and women of the US Armed Ser‐ vices and other facets of law enforcement worldwide, since 1955. Damascus® provides the highest level of personal protection including full body riot control gear, gloves, protec‐ tive knee and elbow pads and more. Attention to design, function and the smallest of details, along with the use of only the finest quality leathers and materials have delivered consistent and trusted protection to our cus‐ tomers. Our line continues to swiftly evolve as new technologies become available and are subsequently incor‐ porated into our products.
120 S. Glasgow Avenue Inglewood, CA 90301 tel: 800‐826‐7493 310‐645‐0023 contact: Richard Sedivy, Director of Marketing email: info@doorking.com website: www.doorking.com ...DoorKing manufactures a complete line of access control products includ‐ ing maximum security vehicular gate operators and parking control equip‐ ment. Our products include single and multi‐door card access systems, high security RF access systems, telephone entry systems, magnetic locks and all related accessories.
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DIRECTORY DIRECTORY
8 Merrill Industrial Dr., Unit 4 Hampton, NH 03842 tel: 603‐758‐1488 contact: Robert Chadwick, President email: info@EndurID.com website: www.EndurID.com ...Endur ID Inmate Identification Solu‐ tions. Endur ID’s solution includes Secur Max wristband media, Secur Loc clasps and software. Wrist‐ bands are in color, easy to produce and use, and require no tools. Use Secur Max Bands for Commissary, Healthcare or Inmate Management.
11 Talbot Avenue Rankin, PA 15104 tel: 877‐696‐3742, 412‐351‐3913 contact: Richard Fuller, Marketing Manager email: info@epicmetals.com website: www.epicmetals.com ...EPIC Metals’ Security Ceilings EPIC Security Ceil‐ ing Systems provide a combi‐ nation of structural floor/ceiling or roof/ceiling, pro‐ viding designers and architects reduced noise levels and security in one system. These panels can accom‐ modate a variety of utility systems, such as sprinklers, electricity, or moni‐ toring devices. Contact EPIC to discover all the advantages of a securi‐ ty ceiling.
8750 N. Central Expressway, Ste. 100 Dallas, TX 75231 tel: 972‐960‐4011 contact: Mike Brenchley, Justice Director email: mike.brenchley@hdrinc.com website: www.hdrinc.com/markets/jus‐ tice
...For over 40 years we’ve forged part‐ nerships and created tailored solutions to transform your pressing needs into specialized justice facilities. From implementing bond programs through design and partnered construction, we deliver justice one client at a time.
5900 Windward Parkway, Suite 525 Alpharetta, GA 30005 tel: 770‐209‐9925 contact: Jana Lattimore Director, Business Development email: sales@infax.com website: www.infax.com ...Infax’s JailCall solution gives correc‐ tional facility personnel the ability to provide up‐to‐date detainee informa‐ tion electronically. With JailCall, personnel and visitors are informed of the inmate’s bond information, as well as detainee status such as booked, fin‐ gerprinted, or ready for bond. This solution integrates seamlessly with any jail management system.
6245 State Road Philadelphia, PA 19135 tel: 215‐624‐4800 contact: Harry Jang email: hjang@insingermachine.com 6705 S 209 Street, Suite 101 Kent, WA 98032 tel: 800‐321‐9947 contact: Megan McBride email: mmcbride@hysecurity.com website: www.hysecurity.com/correc‐ tions ...HySecurity is the leading manufac‐ turer of hydraulic security gate oper‐ ators for high security correc‐ tions applications. Our signature green SlideDriverTM slide gate operator secures correctional facilities nation‐ wide. Our Correctional Facility model series use a heavier cover for added protection and three high security lock‐ ing options. Our specification engineers are available to assist you in creating a turnkey solution for your application.
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website:
www.insingermachine.com ...Insinger manufactures commercial warewashing equipment specifically designed for corrections environments. The Insinger tray washer was devel‐ oped to wash and sanitize compartment trays and is the only NSF approved tray washing system in the industry. By using a vertical spray pat‐ tern, tray washers remove debris that standard warewashers leave behind, compartment trays come out clean and sanitized with the first pass. Insinger’s security package is designed for high risk areas ‐ providing added protection from vandalism and thievery.
CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019 41
DIRECTORY DIRECTORY Institutional Eye Care, LLC 27499 Riverview Center Blvd, Ste 429 Bonita Springs, FL, 34136 tel: 866‐604‐2931 contact: Jeffrey R. Lose, OD email: info@institutionaleyecare.com website: www.institutionaleyecare.com On-Site Optometry – Fully equipped On-Site Glaucoma Management/ Telemedicine – Eliminate Off Site Trips for medical management of routine glaucoma $14.95 Rx Eyeglasses Largest on‐site correctional vision ser‐ vice provider in the country, over 1,000 facilities in 44 states; Federal in all 50 states & US Territories and inter‐ national since 2000. Corrections Experience Since 1983.
10880 Lin Page Place St Louis, MO 63132 tel: 800‐325‐8998 contact: Missy Walker, Director of Marketing email: customerfirst@keefegroup.com website: www.keefegroup.com ...Keefe Group, through its affiliates, Keefe Supply Company, Keefe Commis‐ sary Network, Access Securepak, Access Corrections, ICSolutions and Advanced Technologies Group, is the nation’s leading supplier of food prod‐ ucts, personal care products, electronics, clothing, technology, telecommunications and software solu‐ tions to the correctional market.
WHO HAS YOUR KEYS? P.O Box 8128 Janesville, WI 53547 tel: 888‐933‐2248 618‐314‐8710 contact: Allen Stowers, President email: sales@jgius.com website: www.jgius.com
...JG Innovations’ Soffi‐Steel® and Interlock™ Concealment Systems are virtually indestructible, tamper and contraband resistant concealment sys‐ tems that are designed to enclose pipe and mechanicals for security and anti‐ ligature purposes. They are made in the USA, produced from A60/G90 gal‐ vannealed steel and carry industry approvals and certifications in the US and Canada.
42 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
Protect your staff. Automate your audit trail. Control your keys.
Call or visit us today to learn how. 866.547.7550 keytrak.com/corrections
PO Box 5167 Bozeman, MT 59717 tel: 888.246.5667 contact: Peggy Durney, Owner email: info@laundryloops.com website: www.laundryloops.com ...Laundry Loop with Sock Snare® “Clothes stay sorted while they wash & dry!”
Compared to mesh bags, Laundry Loops® improve sanitation and dry clothes in ½ the time. New! Contact us about Laundry Loops PLUS®, for EXTREME laundry demands. Five‐inches longer than the original Loop, with TWO Sock Snares.
Medi-Dose, Inc./EPS, Inc. 70 Industrial Dr. The Milton Building Ivyland, PA 18974 tel: 800‐523‐8966 contact: Robert Braverman, Director of Marketing email: info@medi‐dose.com website: www.medi‐dose.com ...Medi‐Dose is a tamper‐evident, solid oral unit dose packaging system that is ideal for correc‐ tional health facilities. Medi‐ Dose features 13 types of blisters, including new Mini Medi‐Cup Blisters for small medications and Deep & Jumbo blisters for larger or multiple meds. Medi‐Dose features 1‐year beyond use dating and tamper‐evi‐ dence protection. Our MILT software complements the Medi‐Dose system and provides a variety of innovative features for all medication labeling needs…solids, liquids, IV’s, syringes, ampules, even equipment.
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DIRECTORY DIRECTORY
NaphCare, Inc. 2090 Columbiana Rd, Suite 4000 Birmingham, AL 35216 tel: 800‐834‐2420 contact: Bradley Haywood Director of Business Development email: sales@naphcare.com website: www.naphcare.com ...NaphCare provides a proactive approach to healthcare programs for correctional facilities ranging from comprehensive healthcare, on‐site dial‐ ysis, off‐site management, in house pharmacy and TechCare™ our electron‐ ic health record (EHR) clinical operational tool.
70 Blanchard Rd. Burlington, MA 01803 tel: 724‐464‐9182 contact: Barry Johnson National Sales Director email: jbjohnson1978@gmail.com website: www.nuctech.com/en ...Nuctech is a world leading security solution and service provider with presence in 150 countries and regions. We provide correction customers with customized and cost‐effective solutions for detection and inspection of drugs, weapons and contrabands such as low dose x‐ray body scanner, parcel scan‐ ner, narcotics trace detector, etc.
Medi-Dose EPS
®
PO Box 1109 Dallas, TX 75001 website:
www.SecurusTechnologies.com ...Headquartered in Carrollton, Texas, and serving more than 3,450 public safety, law enforcement and correc‐ tions agencies and over 1,200,000 inmates across North America, Securus Technologies® is committed to serve and connect by providing incident man‐ agement, public information, investigation communication, informa‐ tion management, inmate self‐service, and monitoring products and services in order to make our world a safer place to live.
Real-Tite Plugs 2525 Nevada Ave North Dock #307 Minneapolis, MN 55427 contact: Bob Lins tel: 800‐877‐0610 email: sales@real‐titeplugs.com website: www.real‐titeplugs.com
®
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email:
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MediDose.com ∙ 800.523.8966
6100 West Sam Houston Pkwy, N. Houston, TX 77041 contact: Drake Van Duker, Account Executive tel: 833‐566‐2303 prisonertransportsales@safetyvision.com website:
Hooked and Pinned Security Expansion Plugs (Proven Cost Effective) ...addresses a common fundamental and costly problem in correctional Facili‐ ties‐ the flushing of items by inmates to create a disturbance. Hooked Security Expansion Plugs are installed in vertical pipe and Pinned Security Expansion Plugs are installed in horizontal pipe to prevent foreign items (jump‐suits, sheets, towels etc.) from entering the main sewer pipe.
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www.safetyvision.com/prisoner‐transport ...Safety Vision represents the leading edge of mobile video innovation. We serve a variety of industries and accom‐ modate the specific needs of each with our specialized sales teams. We strive to improve community, passenger, and driver safety with our top‐of‐the‐line mobile surveillance solutions.
CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019 43
DIRECTORY DIRECTORY STV 225 Park Ave. S. New York, NY 10003 tel: 212‐777‐4400 contact: David Miles Ziskind, FAIA website: www.stvinc.com ...STV provides broad‐based services to the corrections industry that address all aspects of architectural design, including master planning, program‐ ming and interior design. The firm provides architectural, engineering, planning and design services nation‐ wide and overseas. A 100 ‐year‐old firm, STV is 100 percent employee owned.
READER SURVEY WE WANT TO HEAR FROM YOU! FIRST 100 SURVEYS WILL BE ENTERED TO WIN Bose SoundLink Around Ear Wireless Headphones
WWW.CORRECTIONSFORUM.NET
2016 Gees Mill Road, Suite 200 Conyers, GA 30013 tel: 888‐994‐7636 contact: Customer Service email: cs@unifiedbrands.net website: www.unifiedbrands.com ...At Unified Brands we solve the most difficult food‐preparation challenges by delivering unique and reliable food ser‐ vice solutions with an extensive portfolio of high‐quality, durable prod‐ ucts. From cooking equipment to ventilation, and most anything in between – we would love to partner with you on your next foodservice project.
Union Supply Group 2301 E. Pacifica Place Rancho Dominguez, CA 90220 tel: 310‐603‐8899 contact: L.D. Hay email: ldhay@unionsupplygroup.com website: www.unionsupplygroup.com ...For over 25 years, Union Supply Group has exclusively supplied the correctional industry with commissary goods and services. Union Supply Group guarantees that your entire commissary and direct‐to‐inmate needs will be satis‐ fied from the best and friendliest staff in the world in the industry. 44 CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019
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AD INDEX Page No.
Overview of Guard1 modular products, which manage documents, tasks, alerts, reporting and compliance.
Continued from page 16 mission-controlled data-sharing with other user types involved with any individual.” Additionally, Vant4gePoint is designed to be integrated with multiple data systems and systems of record, which allows entities to utilize a wide range of available data to support decision making throughout the continuum of care. According to Close, Vant4gePoint makes it possible for anyone involved in a case to have access to permission-based information to coordinate rehabilitative care—including the citizen themselves. By using microservices architecture Vant4gePoint allows for any single module to be used as a standalone, or all modules to be used together as one comprehensive, multi-actor system. The platform focuses on all aspects of human management; assessments, case plans, treatment pathways, digital programming, provider referrals, as well as a subject portal. “Vant4gePoint provides ease of access, data sharing, and communication for all parties, and creates a model of seamless supervision and service delivery, regardless of whether the citizen is in prison, jail, or in the community.” Thus, the streamlined process-
es and increased effectiveness software brings may be a fix for a many a corrections manager’s needs. % For more information contact: Corrections Manager, lance@correctionsmanager.com Vant4ge, 877.277.3778, sales@vant4ge.com, www.vant4ge.com Guard1 by TımeKeepıng Systems, 216.595.0890 Schedule Anywhere by Atlas Business Solutions, Inc., 800.874.8801, info@scheduleanywhere.com, www.scheduleanywhere.com Adventfs, 866.494.8556, info@Adventfs.com, www.adventfs.com Fusion Health, BD@Fusionmgt.com, www.FusionEHR.com Tyler Technologies Courts & Justice Division, 800.431.5776, cjsales@tylertech.com, www.tylertech.com GTL, Education@gtl.net, www.gtl.net/education. Sunridge Systems, 800.474.2565, bryan@sunridgesystems,.com, www.sunridgesystems.com cFive, 949.260.3002, jnewman@cfive.com, www.cfive.com JPay, www.jpay.com
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AUTOCLEAR/Control Screening ..................27 Black Creek Integrated Systems Corp. ...........13 Bob Barker....................47 Centurion .......................2 Corizon Health ...............7 Correctional Cable TV ..17 ECSI International, Inc ......24 Endur ID Incorporated .............11 Insinger Machine Co. .....6 Institutional Eye Care ....................46 Keefe Group .................48 Medi-Dose Company.........4, 24, 33 NaphCare .....................19 Pellerin Milnor..............22 Point Blank Industries ....5 Renco............................35 Securus .........................14 StunCuff Enterprises, Inc. ........35 STV Architects, Inc .........4 Swisslog Healthcare .....21 TrinityServices Group, Inc. ................29 Union Supply Group ....15 Western Union .............23 Wexford Health Sources ........................9 This advertisers index is provided as a service to our readers only. The publisher does not assume liability for errors or omissions. CORRECTIONS FORUM • NOVEMBER/DECEMBER 2019 45
New IV Connector Products
COMPLETE EYEGLASSES
$14.95
RX Eyeglasses On-Site Optometry On-Site Ophthalmology Testing These new Guarded Luer Connectors are used to join two luer lock syringes or other luer lock devices. Available in either Female to Female Luer Lock, or Female to Male Luer Lock configurations, they’re designed with large finger grips to provide secure manipulation and help protect against touch contamination. For more information on the MediDose/EPS line of IV Additive Accessories visit www.MediDose.com.
SoloSuit™ SoloSuit™ is the new one-piece, hardware-free jumpsuit. No more worrying about broken snaps, zippers, and hook and loop that force you to replace the uniform. The unique design helps reduce the chance of indecent exposure and because there are no pockets are collars, there are fewer places to hide contraband.
1-800-334-9880 www.bobbarker.com
1000 Facilities Nationwide 44 States - Federal in all 50 States Correctional Vision Care Since 1983
Institutional Eye Care LLC website: institutionaleyecare.com email: info@ institutionaleyecare.com
RapidPak® 3-in-1 Dissolvable Paks URapidPak is a 3-in-1 dissolvble pak that contains an individual portion of shower, shampoo and shave formula. The outer layer of a RapidPak single-use pak dissolves in water, leaving no waste behind, plus the paks make distribution quick and efficient.
1-800-334-9880 www.bobbarker.com
46 CORRECTIONS FORUM • SEPTEMBER/OCTOBER 2019
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