IndustrySA Issue 9 - May

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MAY

2013 ISSUE 9

Nhlanhla Sibisi Bringing you the 19th annual SAMAs

FGG Architects Stimulating, enduring designs

Firetech Projects Technology at its best

Pikitup Turning your trash into treasure

In Service of Humanity The sun recently gave off one of the strongest solar flares ever. Solar flares can disrupt the world’s communication and satellite activity. IndustrySA speaks to SANSA to understand more about their operations and what they are doing to monitor the sun’s behaviour.


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EDITOR’S PAGE

EDITORIAL EDITOR Joe Forshaw SUB EDITOR Lauren Grey WRITERS Colin Renton Tim Hands Roland Douglas Christian Jordan RESEARCH DIRECTOR Chris Bolderstone PROJECT MANAGERS Tonnie Geddes Hal Hutchison John Cliff Ben Martell ADVERTISING SALES SALES DIRECTOR Andy Williams SALES MANAGER Daniel Marshall SALES EXECUTIVE Holly Graham SALES EXECUTIVE Mark Leonard STUDIO STUDIO DIRECTOR Martyn Oakley LEAD DESIGNER Dom Thorby OFFICE MANAGER Tricia Plane ACCOUNTS Mike Molloy, Jane Reeder ECP LTD MANAGING DIRECTOR David Hodgson OPERATIONS DIRECTOR Chris Bolderstone FINANCE DIRECTOR Scott Warman Ferndale Business Centre, 1 Exeter Street, Norwich, NR2 4QB If you would like more information about ways in which IndustrySA can promote your business please call +44 1603 618000 or email info@industrysa.com East Coast Promotions Ltd does not accept responsibility for omissions or errors. The points of view expressed in articles by attributing writers and/or in advertisements included in this magazine do not necessarily represent those of the publisher. Any resemblance to real persons, living or dead is purely coincidental. Whilst every effort is made to ensure the accuracy of the information contained within this magazine, no legal responsibility will be accepted by the publishers for loss arising from use of information published. All rights reserved. No part of this publication may be reproduced or stored in a retrievable system or transmitted in any form or by any means without the prior written consent of the publisher.

Welcome to the ninth issue... This month plays host to the MTN South African Music Awards, set to take place at the Sun City Superbowl on the 10th and 11th and we are rooting for ChianoSky and Prime Circle! The music industry in South Africa is thriving and we are seeing a new generation of talent emerge, causing some critics to claim that the industry is the strongest it has ever been. This got me thinking, which other industries are currently stronger than they have ever been? Wine, science, tourism and finance are all booming while mining, farming and steel have seen difficulties. Even during the global economic slowdown the industries that are performing well have displayed outstanding attributes including effective communication, the ability to innovate and ambitious growth plans. The success of these industries is yet another reminder of how well the country is doing when it comes to business and commerce. This month we speak to industry leading organisations including FGG Architects, Firetech Projects and the South African National Space Agency and we are again reminded of the marvellous work that is on-going in the country, across all industries. One of the common themes arising from our discussions with these organisations is growth. All of our featured companies are looking for growth but growth is something that is easier to talk about than to actually achieve. If your company has achieved significant growth or if you have innovative ideas about how your business, industry, community or nation could grow, get in touch with us and share your thoughts. www.industrysa.com / @industry_sa / www.facebook.com/ECPindustrysa

Joe Forshaw

editor@industrysa.com

Š East Coast Promotions Ltd 2012

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CONTENTS

58

3 EDITOR’S PAGE Growth. More difficult than it seems

6 NEWS All that’s happening in South Africa 10 EnTREPRENEUR A sporting hero and a successful business man

12 Innovation Helping small businesses 14 Automotive Excellence Class and comfort, guaranteed 16 Jewellery Box What’s on your wrist? 18 Nhlanhla Sibisi Brining you the 19th annual SAMAs

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CONTENTS

20 SANSA The era of cognitive systems

64 De Heus Expert feed millers

26 SAEON

70 FAW/WBHO

Your eye on our changing earth.

Investing in the Eastern Cape

28 Haw and Inglis

74 CFAO Zambia

Cruising on the road to success

Exciting times for Zambia’s only authorised Nissan dealer

36 Firetech Projects Fire and security technology at its best

80 Pikitup Turning your trash into cash

42 Daimler Fleet Management Innovative fleet management solutions

86 Buscor The transport of choice in Mpumalanga

50 FGG Traditional services from a modern environment

92 BAT South Africa

58 DURO

98 Industry Recommended

Providing a boost to manufacturing

This month’s showcased organisations

Fighting against the illicit tobacco trade

COMPANY REPORTS

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NEWS A brief look at the issues making the news across South Africa. For more news stories visit industrysa.com

Total SA in R140 million expansion deal Total South Africa, one of the country’s leading energy firms, has announced it will spend R140 million over the next two years, to expand capacity of its fuel depot at Durban’s Island View Terminal facility and upgrade its blending plant. Work on the plants is expected to be complete by the end of 2014 and announcement of the investment coincides with the signing of a 15 year lease with Transnet National Port Authority. “We see this as a major vote of confidence in South Africa, as well as in other countries in southern Africa, as some of the additional lubricants we will be blending will be exported to Southern African Development Community countries, which we see as a growth market for our lubricants,” Total South Africa’s CEO, Christian des Closieres, said in a statement. “Our roots in South Africa go back to the mid-1950s and we are committed to growing our business in South

Africa and southern Africa through sustainably growing our infrastructure and distribution channels in the fuels and lubricants markets,” said Des Closieres. “We view this big investment in South Africa as further evidence of the successful partnership we have with our local shareholders in South Africa,” he said. “It also demonstrates our on-going emphasis on health and safety quality control and catering for future growth.” It is reported that expansion of the fuel storage depot will cost approximately R90 million and will allow 26% of fuel to be stored on-site. The blending facility upgrade will cost approximately R50 million and focus on modernising filling lines, an onsite laboratory and improving health and safety features and quality control measures. It is expected that the expansion will lead to an improved integration into national infrastructure such as the New Multi Product Pipeline.

South African brandy wins US awards

South African brandy maker, Oude Meester, is part of the Distell family brand. The company bought three international accolades back to South Africa when it won medals at the San Francisco World Spirits Competition in March. One of Oude Meester’s premier offerings, the 18-yearold Oude Meester Souverein, won a gold medal, while the Demant and Demant 12 Year Old Reserve both won silver medals. The Oude Meester 12 Year Old Reserve also won the best brandy title at the New York International Spirits Competition at the end of 2012. “South African brandy has established a powerful reputation in the UK and Europe, but our connoisseur offerings are still something of a novelty in the US,” Oude Meester’s global marketing representative, Lee-Anne Lotz, said in a statement.

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“Since Oude Meester’s exposure to American trade and consumers last year in New York, the market response has been extremely encouraging. “Connoisseurs are thrilled by the sense of discovery and the levels of excellence they are encountering in a specialty segment of the deluxe brandy market hitherto unknown to them,” Lotz said. “Judges were drawn from among well-respected spirits buyers and consultants representing high-end restaurants and hotels, mainstream outlets, as well as spirits journalists,” Lotz said. “Their vote of confidence in Oude Meester suggests very exciting market potential for the brand in the US, coast to coast.” The San Francisco World Spirits Competition saw 1407 spirits from 63 countries evaluated by 34 judges. The winners were announced on March 27th.


NEWS

BP to invest R5 billion in SA BP, one of the world’s most recognisable energy brands, has announced it will invest over R5 billion in South Africa and Mozambique over the next five years. Iain Conn, BP Group Chief Executive for refining and marketing, told journalists last month that the company would invest R2.5 billion of the total in upgrading the Sapref refinery it shares with Royal Dutch Shell in Durban in order to meet the cleaner fuels specifications that the government will be introducing in 2017. Conn said the investment plan was a sign of BP’s growing confidence in South Africa as an attractive investment destination and in the policy direction the country was taking. “We are encouraged by the progress being made in South Africa and Mozambique to establish an environment of policy certainty and continuity for all economic activity,” he said.

Conn added that the South African government’s National Development Plan (NDP), a policy blueprint for sharply reducing poverty and inequality in South Africa by 2030, was “robust enough and contains the pragmatism and realism required to address South Africa’s major socioeconomic challenges”. It has been reported that as well as upgrades to the Sapref refinery, R1 billion would be spent on new fuel terminals in South Africa and Mozambique, and R2 billion on upgrading and expanding its retail network, including a partnership with retailer Pick n Pay to open 120 Pick n Pay Express stores on its forecourts countrywide. Moneyweb also reported that BP will work with the National Empowerment Fund with the view of transferring ownership of BP outlets to previously disadvantaged South African’s.

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NEWS A brief look at the issues making the news across South Africa. For more news stories visit industrysa.com

R737m for South Africa’s microenterprises

Thakani Makhuvha, Chief Executive of the Small Enterprise Finance Agency (Sefa), said recently that R737 million has been set aside to help 15,000 small businesses and micro enterprises in South Africa by the end of the 2013/14 financial year. Briefing the National Assembly’s portfolio committee on economic development on its corporate plan for 2013/14 on Wednesday, Makhuvha - who was seconded from the Industrial Development Corporation (IDC) in November last year to head the agency - said the targeted funding will help create over 18,000 jobs In five years, the agency aims to have doubled lending

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with over 34,000 businesses feeling the benefit. Sefa lends between R500 and R5 million to small, micro and medium enterprises by way of three means – directly to business owners, via retail finance intermediaries and thirdly via banks using a credit guarantee scheme. Sefa experienced difficulty following the global financial crash with small companies defaulting on payments and banks becoming unwilling to lend but the future looks brighter with Makhuvha saying that the cost of Sefa lending finance to business owners is also expected to fall – from 44c for every rand disbursed in 2013/14 to 25c for every year lent out in 2017/18.


NEWS

MTN launches cloud service for SMEs

South Africa’s MTN, the largest mobile phone operator in Africa and the Middle East, has launched cloud services for SMEs in Ghana and Nigeria with launches in Cameroon, Cote d’Ivoire, South Africa and Uganda to follow later this year. Cloud services involve the delivery of computing resources over the internet. Users access cloud-based applications through their web browsers or mobile apps, while software and data are stored on remote servers. The company launched cloud pilot projects in December in various African nations, becoming the first mobile network operator in Africa to adopt the cloud service brokerage model, in which access to services is centralised, with MTN in this case acting as the single point of contact for customers. MTN Cloud offers an impressive list of services. As part of the trial, participating companies were offered access to Office Desktop, a cost-effective e-mail and collaborative software; Mozypro, a back-up service for the effective management of files and servers; and Dialcom, an on-

demand video conferencing offering. Also on offer were McAfee, a popular anti-virus and anti-spam security software; Averiware, used for companies’ HR, accounting, finance and sales force automation needs; and Microsoft SharePoint, a staff and cross functional collaborative tool. This is in addition to Microsoft Dynamics CRM, a customer relations management tool. “The focus is on convenience, as centralising access to services eases the administrative burden for businesses, where instead of dealing with multiple service providers, they now deal with one,” MTN said in a statement. “What the pilot project confirmed is that our offerings are on the mark,” said Farhad Khan, executive for MTN’s group enterprise business unit. “There is great appetite for ICT solutions that are relevant, customised and affordable. SMEs are looking to technology service providers such as MTN to bring them world-class tools that improve their business efficiencies. MTN Cloud offers exactly that.”

South African named ‘World Fellow’ Yale University of Connecticut, USA, has named Saul Kornick, entrepreneur and chief executive officer of healthcare firm Africa Health Placements, as a 2013 World Fellow. The World Fellows programme was instituted by the university in its tercentenary year in 2001 as an international leadership training initiative for exceptional professionals. Kornik is one of 16 fellows selected from over 2500 applicants to take part in the intensive four-month

academic enrichment and leadership training course taking place from August to December. There is a total of 238 World Fellows, including the 2013 intake, coming from over 80 countries. “The Yale World Fellows Programme consistently attracts outstanding talent,” said the programme’s director, Michael Cappello. “The 16 individuals selected this year are each poised to become even more effective change-makers in their societies and around the world.”

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Entrepreneur

A business empire

born out of sporting success By Joe Forshaw

In 2000, Gary Player was named South Africa’s ‘Sportsman of the Century’. His career on the golf course is unrivalled but we take a look at how that success helped him to start a prosperous business portfolio – Black Knight International.

Our entrepreneurial focus this month falls on a man that you will be more familiar with through his sporting exploits. However, this man has started a business empire off the back of his sporting success. He is of course, Gary Player, one of South Africa’s favourite sons. Mr Player was born in Johannesburg in 1935. He made his name playing golf, a sport which caught his imagination from a young age. His father bought him a set of clubs and, at the age of 14, Mr Player played his first round of golf at the Virginia Park course in Jo’burg. At the age of 17, Mr Player became a professional golfer, one year after announcing that he would become the number one player in the world.

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He went on to become the most successful player of all time earning the nickname ‘the International Ambassador of Golf’ after winning 165 tournaments across all continents over the last 60 years. Throughout his career he won nine major championships on the regular tour and six Champions Tour major championship victories, as well as three Senior British Open Championships on the European Senior Tour. Aged 29, Mr Player won the 1965 U.S. Open and became the only non-American to win all four majors, known as the career Grand Slam. Mr Player is part of an elite group including following Ben Hogan, Gene Sarazen, Jack Nicklaus and Tiger Woods – the only players to ever win the Grand Slam. In 1974 he was inducted into the World Golf Hall of Fame.


Gary Player

His sporting career speaks for itself but it is his business ventures that have also made his name recognisable, all over the world. A significant part of his business empire understandably involves golfing. Player Design is the division of the business that has been involved with the design of 325 golf course projects across 35 countries. Some of the most famous Gary Player designed courses are located in SA including the Gary Player Country Club at Sun City and the Fancourt Links in George. Player Real Estate works with community developers from around the world to create luxurious golfing resorts and residential properties. The company offers support services, consulting, planning

and a host of other property development services. The Player family established the Player Foundation in 1983 with the mission of contributing to quality education, nutrition, medical care and extra-curricular activities for children living in rural areas of South Africa. After several annual events staged across the globe, the foundation has raised over US$50 million for disadvantaged children globally. The Foundation is headquartered in Palm Beach, Florida, and operates as a 501 C (3) non-profit organization. The Gary Player Golf Experience or Player Academy is an initiative started to offer more than just standard golf coaching. The company looks to offer ‘a holistic game improvement solution of international class, committed to uplifting teaching norms in South Africa’. Mr Player is also the figurehead of Black Knight Enterprises, a division of the company handling commercial partnerships, event organisation, advertising and a retail organisation selling clothing, books, jewellery, wine, African gifts, tea and golf accessories. His business portfolio also includes a quarterly magazine, discussing everything from golf, technology and fashion to wine and wellness – all things Mr Player holds close. In 1974, Mr Player acquired a farm near Colesberg. Since then, the farm has been used to raise thoroughbred racehorses. The farm, named Gary Player Stud, is consistently among the top breeders in the country and followed on from where previous owners, the Ellis family, left off. The region provides perfect conditions for breeding winners with natural Karoo veld renowned for its rich trace elements and high calcium content and the climate offering impeccable settings for growth and good health. Mr Player’s winning philosophy has set the mentality for all the staff at the farm. This has led to the farms horses entering some of the world’s most challenging races including Epsom Derby. Mr Player’s tireless work has seen him named as the world’s most travelled athlete, reportedly clocking up over 15 million miles in travel. Now aged 77 and still maintaining a zest for his businesses, Mr Player attributes much of his success to ‘a healthy diet and staunch physical fitness regime’. He is a shining example of what can be achieved through dedication, hard work and commitment, on and off the golf course.

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INNOVATION

The Payment Pebble By Joe Forshaw

The Absa Payment Pebble will change the way in which small businesses accept offsite payments. It promotes

fast, secure, easy transactions and is another world first, developed in South Africa.

At the end of 2012, leading South African bank, ABSA, launched ‘The Payment Pebble’, a device designed to make life easier for small businesses and entrepreneurs, allowing them to accept payments via a mobile device simply and quickly. The device is a world first and contributes to

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the vision of the bank, to make things easier for customers. The Absa Payment Pebble is a small cardreader device (taken from the concept of the size and shape of a pebble) that plugs into a 3.5mm audio input on any mobile smartphone or tablet and includes a mobile app.


INNOVATION

“It is a game changing innovation with the potential to transform the way in which entrepreneurs can safely accept offsite payments” Following download of the Absa Payment Pebble app, customers will receive a pre-configured Pebble, ready to plug straight into their phone. Once plugged into the mobile phone Absa’s Pebble is turned into a mobile point-of-sale terminal through which merchants can accept card payments in real-time anywhere in South Africa simply by ‘dipping’ the card into the Pebble, entering the pin in a safe and secure manner and then following the prompts on the mobile app to conclude the transaction. Two of the main strengths of the payment pebble are its ease of use and its secure nature. It can seamlessly interact with any smartphone without the hassle of complex synchronisation or power supply concerns. It can accept payments from both magnetic strip cards and also chip based cards. Importantly, it is priced with small businesses in mind, allowing for more merchants to accept card payments from their customers anytime, anywhere. The device was developed by Absa, in partnership with local payment innovations company thumbzup. Speaking in November 2012, Absa head of retail markets, Arrie Rautenbach, said: “It is a game changing innovation with the potential to transform the way in which entrepreneurs can safely accept offsite payments.” Thumbzup CEO and founder, Stafford Masie, said: “We are extremely excited about our partnership with Absa, not only because we will bring a world first innovation to the market with the largest retail bank in South Africa but because we have gained a business partner that understands our vision for payments into the future and a bank that is truly forward-thinking in their ambition to change the lives of their customers for the better. This is the success story of a local company achieving extraordinary things globally, and Absa made this happen.” Absa confirmed that the device will be rolled out in South Africa and there is potential to take advantage of the African market through the bank’s parent

company, Barclays. Absa is the leader in payment technology, providing innovative solutions to the contactless payment market, conducting research into NFC (Near Field Communication) with its staff and currently upgrading its smartphone and tablet transactional app. “We have a strong global commitment to innovation,” said Mr Rautenbach. “As the Absa Payment technology landscape changes Absa is focused on delivering pioneering solutions, to fundamentally transform the customer experience and build strong foundations for growth.” The Pebble is a very flexible piece of technology and takes into account a number of scenarios that could result in problems. It has a micro-USB port for charging, optional keypad dock which allows for independent usage from a phone and it contains a large battery and GSM with hidden SIM and invisible autonomous network/APN connectivity. This innovation has the potential to change the way in which small enterprises manage their finances, ensuring quick, safe, hassle free payments whenever they are required.

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Automotive Excellence

Power, style and comfort By Christian Jordan After recommending four tantalising sports cars in August, this month IndustrySA takes a look at four of the most luxurious executive saloon cars, certain to get you to the office in style and unflustered.

In August 2012, we took a look at some of the world’s most extraordinary sports cars and recommended that every once in a while a company director or manager should treat themselves as a reward for all the hard toil that often goes unnoticed. This month we revisit the automotive world and, after looking at sports cars, motorbikes and luxury yachts, this time around we look at executive sedans – becoming increasingly popular with the business person of today because of their multi-functionality, perfect for long distance driving with work, big enough for the family and impressive, stylish and imposing, ensuring you always look and sound the part on the road. The four cars we have chosen to recommend are from the ‘big four’ in the luxury saloon market – BMW, Mercedes-Benz, Jaguar and Audi. While many manufacturers are producing brilliant executive sedans with fantastic features, these four are long renowned as the leaders, especially with quality, safety, image and comfort.

BMW 5-SERIES The 5 series comes with a four or six cylinder diesel engine, a six cylinder petrol or an eight cylinder twin

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turbo V8. As you would expect from all of these cars, it is powerful, fast and well designed. You get all the gadgets you could need and a few more interesting ones such as BMW Night Vision, a clever device which works from an infrared camera and detects pedestrians, cyclists or animals up to 300m ahead of the vehicle and warns of any potential collisions. With a full suite of back-seat entertainment including DVD, games, TV and internet through two eight inch monitors, this car is perfect for family travel but beware, prices can range from anywhere between R504,000 to R1,191,500 and that’s without any added extras!

MERCEDES BENZ E-CLASS The E-Class Coupé is by far the nicest looking of the E-Class range. The design is intended to be muscular but attractive and optional AMG and agility packages can back up the powerful physique. With Mercedes-Benz, you know you are going to get the best technology and this model boasts many innovative ideas, one of which is the Harman Kardon® Logic 7® surround sound system with Dolby Digital 5.1/DTS, a 450-watt multi-channel DSP amplifier and twelve high-performance speakers including a subwoofer, delivering outstanding sound characteristics.


Automotive Excellence

“The design is intended to be muscular but attractive and optional AMG and agility packages can back up the powerful physique” The E-Class comes in a 250 CGI (1.8l L4), 350 (3.5l V6) or 500 (5.5l V8) model and each has a top speed close enough, or limited to 250km/h but again, consider the price, starting at R932,681 with a full package of extras costing over R176,000 it is one of the most expensive sedans on the market.

AUDI A6 Innovation is at the heart of the Audi business. The German company has made its name in advancement through technology or ‘Vorsprung durch Technik’. The A6 is more substantial than the A5 but less bulky than the A8 and can reach top speeds of around 225km/h. The A6 comes with a range of different petrol and diesel engines but a sportier model, aptly named the S6, is now available and the superb engine is a four litre twin turbo V8 that gives out 420bhp and gets you from 0-60mph in 4.5 seconds. One of the exciting features is the speed limit display, a system that works with the navigation attachment and projects standard and temporary speed limits onto the head-up display. The on-board computer is connected to the internet so delivers realtime weather reports allowing you to safely plan for long journeys. An A6 can cost anywhere between R500,000 and R900,000 and then you will have to add on the extras

that you require. Probably the most comfortable of the four we have looked at.

JAGUAR XF Arguably the most beautiful of our four picks, the XF is Jaguar’s R500,00 – R1,076,900 luxury sedan. Chic, modern interior give off the feel of five star hotel but the space in the back is smaller than the previous three, making this model more suited to a singleton or a couple. Engines are petrol and diesel and range from two to five litres, with the top end being a 5.0l supercharged V8. The climate control system is the best in its class with pioneering particle and odour filtration and humidity control, coupled with four wheel drive it is perfect for long journeys down those dusty straights. In another special touch, the XF’s luxurious leather steering wheel remembers your preferred driving position and shifts to it as you sit down. It is gadgets like this that will make you the envy of your colleagues. With any of the cars mentioned this month you know you will be paying the price but you also know you will be getting top of the range comfort and style, something a modern manager needs and deserves.

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Jewellery Box

What’s

on your wrist? By Christian Jordan Tennis world number two, Andy Murray said recently: “I can always check the time on my phone but having a watch is so much better.” McLaren Formula1 driver Jenson Button also said: “I don’t have many extravagances but watches are my biggest one.” So why is it that people love watches so much? We explore, and find four reasons that could quickly turn you into a watch lover and collector.

Wristwatches have been widely popular since the 1920s. Before this time, pocket watches were the norm but the convenience of having the time literally on-hand was attractive to soldiers looking for practicality during World War One. Today, the wristwatch market has changed dramatically and now you can buy timepieces of all different styles, colours, tastes and desires. At the top end of the market, expensive watches can become collectible, mainly because of their valuable workmanship and aesthetic appeal and this month, IndustrySA has taken a look through the market to bring you a selection of the best on offer, known for their stylistic qualities and not just for timekeeping abilities.

ROLEX SUBMARINER – Est price: R80,500 The Submariner is one of the most prevalent models ever made by luxury manufacturer Rolex. Popular because of its strong water resistance to depths of 1000ft, it has been used by the British Royal Navy, Antarctic explorers, French deep sea divers and even James Bond. Made with a 40mm steel case, the watch comes with a unidirectional rotatable bezel with a black Cerachrom insert. It is self-winding through a perpetual rotor, has an Oysterlock safety clasp and offers a long lasting blue glow making it easily visible in the dark. Available in many styles and colours, vintage models boast sports car price tags. The newest edition has been

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slightly redesigned but maintains the Rolex elegance, sophistication and functionality. The cheapest of our selection but perfect for everyday wear in any workplace.

OMEGA DE VILLE LADYMATIC – Est price: R260,000 Omega is a Swiss watch manufacturer and the brand has a lot of celebrity backing. Nicole Kidman, Cindy Crawford, George Clooney, Daniel Craig and Michael Phelps are all current Omega ambassadors. The De Ville Ladymatic range was originally launched in 1955 but has recently been reintroduced to the market with big fanfare. Nicole Kidman heads up the marketing campaign, sporting the gold and diamond encrusted model. You can get hold of a Ladymatic in 18K red or yellow gold, in bicolour (stainless steel and 18K red or yellow gold) or with a satin-brushed leather strap. Every Ladymatic has the most innovative and outstanding time keeping performance, boasting the company’s famed Co-Axial escapement.

PATEK PHILIPPE DIAMOND RIBBON – Est price: R530,000 Patek Philippe is another Swiss manufacturer famed for building some of the world’s most expensive watches. The Diamond Ribbon, the most expensive of our recommendations, is truly a piece of art.


Jewellery Box

The watch face has 273 pure white Top Wesselton diamonds in nine graduated sizes that spiral with a silky smoothness around the rose or white gold case. The flawless diamonds total ~2.12 ct and just to add even more glamour and sense of occasion, the face houses a mother of pearl dial and moon-phase display. In a promotional message, Patek Philippe President, Thiery Stern, said that this watch pays homage to all aspects of the watchmakers’ craft – particularly the gem setters’ art. The inspiration behind the design comes from a gymnasts ribbon “that floats and infinitely spirals in a display of balletic beauty and discipline.”

BREITLING BENTLEY FLYING B CHRONOGRAPH – Est price: R502,000 Breitling is one of the world’s most recognisable watch

makers; operating since 1884, especially in the aviation industry.

With celebrity backing from the likes of David Beckham and John Travolta, the brand is firmly cemented as ‘A-list’. The company makes a whole range of chronographs, exclusively for the prestigious automotive firm and the two are paired because of the similarities in their ‘Flying B’ motif. The Bentley Flying B Chronograph is hand crafted with a case made from steel or red or white gold and a strap made from Barenia or crocodile leather. It has a rectangular face, different from most Breitling designs but the all the class remains. The numerals have a mother-of-pearl inlay and limited editions can come covered with diamonds and while this is one of the more expensive watches on our list, it is definitely one of the most exclusive.

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NHLANHLA SIBISI

The 19 SAMAs th

will be ‘taken to a new level’

By Joe Forshaw

Nhlanhla Sibisi is the CEO of the MTN SAMAs. He is a legal /media /business guru and he is looking to build on the success of the SAMAs over the last 19 years. He recently spoke to IndustrySA about the upcoming award ceremony to be held at Sun City on May 10th and 11th.

Nhlanhla Sibisi SAMAs CEO

Kelly Khumalo Up for 4 awards including Best Album

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What changes have been made to the categories this year? When we merged the categories we were looking at creating super categories, clearly this caused controversy, so I went to the media, the artists, the public and the whole industry, and the feeling was that we were moving in the right direction but some categories were not descriptive of the genres that were represented in those categories. We tweaked categories to ensure they fall in line with those that are involved in that genre, for example, we changed Best Street/Urban back to Best Rap. We are still sitting with 37 categories but we just had to streamline some.

“This year we are focussing on Lloyd Cele creating more performances Nominated for 3 awards and we believe that show including Bestthe Pop Album will have viewers hooked from beginning to end”

ChianoSky - Nominated for 5 awards including Record of the Year


NHLANHLA SIBISI What can we expect from the 19th MTN SAMAs this year? Over the years, the MTN SAMAs have been growing. Each year the forecast is different. This year we are focussing on creating more performances and we believe that the show will have viewers hooked from beginning to end. The ceremony will be shown on SABC1 and we have structured the event so that you will not want to leave your seat, it’s going to be an entertaining show! What have been the challenges in organising the event? When organising major events of this nature, the challenge is always whether you have the funds to create the best show ever. With what we have, we believe we will deliver a show that the whole of South Africa will be proud of. Does the nominees list show that the industry in SA is in a good place? Last year, a trend was started and up and coming artists were generally creating unique music that resonates with the public as a whole. We are now seeing a group of youngsters that are in touch with the public and the fans that they are creating music for. It is a slight shift towards music that can span genres but retain original elements. The industry is definitely in a good place and it is still growing. The way people view the event has changed slightly this year… Streaming through YouTube started last year but this year we have bought in platforms so you can watch the awards on mobiles. Most importantly, we are introducing an MTN SAMAs app, where you can find all the information surrounding the awards on Android or Apple phones.

How did you become involved with the SAMAs? This is actually my second time around with the SAMAs. When I was in charge of RiSA from 99-01, I was referred to as CEO of SAMAs, as there was no CEO at that time, and I dealt with the day-today operations. When I was asked to come back, my passion took over and I thought ‘why not? Let me go back and take the SAMAs to a new level’. How did you decide to host the event at Sun City?

Each year we review what works and we all agreed that last year the venue worked. It is a resort, it’s all in one area and it lends itself to the prestige of the event so we said rather than experiment, let’s look at going back and improving on the event. Do you think there will be international interest in the show? I believe thanks to streaming, there will be a huge interest from all over the world, especially from South Africa and Africa as a whole. Which category will you pay close attention to? I will be enjoying all 37 categories. We want the winners to feel that they are truly the best of the best within their category. I’m planning to have as much fun as I can!

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“This year we are focussing on creating more performances and we believe that the show will have viewers hooked from beginning to end”

Prime Circle - In line for 3 awards including Best Rock Album

LIRA - Up for 2 awards including Best Live DVD

MAY 13 PAGE 19


company report

SANSA: In service of humanity Editorial: Lauren Grey Production: Hal Hutchison

Following a period of rapid growth and transition, The South African National Space Agency has made significant steps towards deriving greater value from space science and technology for the benefit of South African society; IndustrySA speaks to Corporate Communications Manager for the agency, Vaneshree Maharaj to find out more.

South Africa’s rich tradition in space, dating back to the 1950s, has positioned it as an active participant in the global space arena, contributing to worldwide research and development and enhancing the country’s space-related partnerships worldwide. One organisation at the forefront of this movement is The South African National Space Agency (SANSA), whose mission is to be a leader in space science and technology whilst benefiting South African society, environment, economy and the global community. “SANSA bring the benefits of space science research and technology back to South Africa”, explains Corporate Communications Manager, Vaneshree Maharaj, “through space science research and technology we seek to create societal capital, intellectual capital, human capital, economic capital and global capital.” “We have to ensure that whatever benefits we bring back create a positive impact on society,” Vaneshree

PAGE 20 MAY 13

explains, “we’ve got to ensure that we are building human capital by developing the necessary skills of which we currently have a shortage of in this industry. We’ve also got to ensure that we are stimulating the economy, so creating business opportunities with local companies and offering products and services to local and regional stakeholders. “We also encourage new innovations and technology within this industry to drive us towards a knowledge economy, and we’ve also got to ensure that we position South Africa as a global space player.”

IN SERVICE OF HUMANITY SANSA’s motto, ‘In service of humanity’, is derived from its mission to achieve greater value from space science and technology for the benefit of South African society, and to reach this goal, it has five strategic programmes in place; Corporate Support, Earth Observation, Space Operations, Space Science and Space Engineering.


sansa

The first of the strategic programmes, the SANSA Corporate Support Programme, oversees the entire organisation, ensuring that SANSA functions optimally with good corporate governance and operational efficiency. The other four, are the directorates, the areas focused on executing space research and observation. They comprisethe Earth Observation Programme, which focuses on the utilisation of space to address day-to-day societal needs including resource and environmental management, disaster management, food security, global change monitoring, health, safety and security, planning, development and service delivery monitoring. The Space Science Programme drives scientific enquiry, knowledge creation, technology development and innovation, whilst The Space Engineering Programme drives the maintenance of the agency’s satellite manufacturing capability to ensure a level of self-reliance and develop local technologies and skills.

MAY 13 PAGE 21


sansa

COMPANY REPORT The Space Operations Programme is the vehicle through which SANSA interfaces with space assets and supports the international space industry and, by so doing, elevates the country in the community of space faring nations. Incorporated in all these directorates is the goal of developing human capital as well as stimulating the youth and our public to take up an interest in science and technology. “SANSA Space Operations provides launch support to many international clients” explains Vaneshree, “when they launch their launch vehicles and satellites in the Northern Hemisphere, they may not be able to see it in the Southern Hemisphere so if separation happens over Africa and South Africa, we are able to relay real-time data back to the client. “If satellites in orbit around the Southern Hemisphere encounter technical difficulty, we can provide telemetry, tracking and command for these satellites and our team are also able to provide in orbit testing of satellites.”

INTERNATIONAL PARTNERSHIPS SANSA recently made a significant step towards building international space-related partnerships by teaming up with the Russian Federal Space Agency (ROSCOSMOS), to work together on the RadioAstron international VLBI (Very Long Baseline Interferometry) project. The Spektr-R spacecraft satellite, was launched by ROSCOSMOS on 18th July 2011, and carries a radio telescope that obtains images and coordinates of various radio-emitting objects. The idea is to complement the capability of ground-based VLBI instruments with a space-based VLBI instrument. “We signed that contract last month,” explains Vaneshree, “what that means is we are going to engage with the Russian space agency to host an antenna that’s going to allow us to download scientific data that will be accessible to our scientific community.” However, for the collaboration to take place, two further agreements need to be signed, “one will be with SANSA again, to formalise the infrastructure that will be in place, such as what ROSCOSMOS will provide in terms of software, data access and technical aspects, so that agreement will be signed first”. The second agreement will involve the scientific community within South Africa, in order to understand what sort of data they want, how far back they want the data to go, and how they want it accessed. The RadioAstron mission hopes to enhance investment in radio astronomy infrastructure in Africa,

PAGE 22 MAY 13

contributing to capacity building and socio-economic development on the continent. RadioAstron will complement other radio astronomy facilities in Africa, (like the Square Kilometre Array), enhancing the continent’s reputation as a premier destination for radio astronomy. Although the RadioAstron antenna is only ten metres across, and is dwarfed by many ground-based radio telescopes, by combining signals with telescopes on the ground (through interferometry) RadioAstron is able to make observations with an unparalleled level of precision. If it were to be considered as a single, virtual telescope, RadioAstron would be the world’s largest radio telescope, with a “dish” measuring about 390,000 km, almost 30 times the Earth’s diameter or about the same size as the distance between the Earth and the moon. “At the moment, the dish and software is being donated by a telecommunications company” explains Vaneshree, “they are just finalising all the technical stuff, before it is hosted by our Space Operations Directorate.” Once the collaboration has been fully agreed and each step has been processed efficiently, Dr Sandile Malinga, CEO of SANSA, believes that it will ‘pave the way’ for the two countries to work together on the development of science and space technologies.

SOLAR FLARES Another important aspect of the organisation is monitoring the activity of the sun, which is currently in its highest state of activity in 11 years.


Systems Engineering

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sansa

Photo: NASA

“Last week we had the biggest solar flare come off the sun and it created really beautiful auroras in the Northern Hemisphere” “Monitoring the surface activity of the Sun is important as any severe solar flares directed toward Earth could impact on the Earth’s technology, electricity grids, communication and navigation satellites and emergency rescue services” explains Vaneshree. “We’re currently in solar maximum, which is a period of elevated activity from the Sun” she explains, “last week we had the biggest solar flare emitted by the sun and it created beautiful auroras in the Northern Hemisphere.” Solar maximum occurs when sunspots are most numerous, bringing more frequent solar activity and a greater likelihood of solar flares, whereas solar minimum refers to a period when the number of sunspots is lowest, bringing less solar activity. Solar maximum happens in an 11 year cycle, and Vaneshree predicts recent activity to peak later in the year. “We’re predicting the solar activity to gain momentum during this period. We host a regional warning centre in Hermanus, our Space Science Directorate, tracking this sort of activity 24/7. They communicate daily bulletins and can provide warnings to the continent if it appears we are likely to experience an impact on any of our technologies, and that is an ongoing service and a very exciting environment to be in” she says. The recently recorded solar flares cannot harm humans and other life forms because we are protected by Earth’s magnetic field; however disturbances to satellite communications are common and backup systems exist to enable continuation of critical functions and activities.

The real problem however, emerges when the loss extends past a day or two, when backup systems are relied upon to perform all the functions currently provided by space assets. The long-term impacts of losing space capabilities could have a paralysing effect on our daily lives on Earth.

CONTINUING RESEARCH Over the coming years, SANSA will continue to play a vital role in the understanding of our planet through Earth observation, contributing to how we better plan our infrastructure and housing developments, manage our natural resources, mitigate against natural disasters, manage agricultural concerns and even monitor spread of diseases or people across borders. SANSA works extensively with government and other stakeholders to provide services and products that benefit government delivery. The research in the near Earth-space environment is also critical to our understanding of space and SANSA hosts research bases in Antarctica, Marion and Gogh islands studying such phenomena as the South Atlantic Magnetic Anomaly. SANSA works extensively with universities and research institutes in all our programme specific areas to contribute toward developing our human capital. The most important aspect of the organisation however, will continue to be its commitment to South African society and to transforming the country into a knowledge-based economy.

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MAY 13 PAGE 25


Your eye on our changing earth SAEON MD, Johan Pauw, tells IndustrySA more about the pioneering work carried out daily by the expert environmental and ecological organisation.

Q: Explain the background of SAEON. Where, when, why and by who was the network established? SAEON was originally envisaged by the former Foundation for Research Development (FRD) and the research community to be a South African LongTerm Ecological Research (LTER). Government was approached to sponsor the network and it was then agreed that the network would be called the South African Environmental Observation Network. The emphasis on environmental refers to human-driven environmental change rather than pure ecological research. The then Department of Arts, Culture, Science and Technology accepted the responsibility to fund SAEON as of 1 April 2002 and appointed the National Research Foundation (NRF) that evolved from the FRD and the Centre for Science Development (CSD) to be the lead agency for SAEON. The timing was important because SAEON was established in the year when South Africa hosted the World Summit on Sustainable Development and SAEON was intended to be a tangible contribution to the WSSD 2002.

Q: Who is responsible for establishing the vision and goals of SAEON? The vision of SAEON was derived through a stakeholder consultation and approved by SAEON’s Advisory Board, a high-level stakeholder committee representing government, business and higher education. The goals of SAEON are determined by SAEON management within the strategic frameworks of the NRF and the Department of Science and Technology (the government funder) and by consulting stakeholders. Q: What sort of tasks is SAEON involved with on a daily basis? We have three pillars of work which is environmental observation, data and information management and education-outreach. SAEON’s scientists work from mountain tops to the ocean floor. This means that on a daily basis our scientists are working outdoors to collect data either by direct measurements of environmental features or by reading data off instruments.


Q: How much of a challenge is it to manage the flow of information between the network? SAEON has six geographically distributed nodes at Phalaborwa, Pietermaritzburg, Grahamstown, Cape Town and Kimberley. These are coordinated by a National Office in Pretoria. Normal ICT infrastructure and applications allow for an acceptable level of communication among SAEON members and stakeholders. Stakeholder communication is promoted by a bi-monthly electronic newsletter. SAEON has established the required hardware capacity and developed advanced data management systems to allow for data storage, retrieval, manipulation and visualisation, from anywhere where the Internet can be accessed. Q: Which major research projects has SAEON been involved with in the last 12 months? Our research projects are aimed to run over decades in order to ensure that we can distinguish between natural variability and environmental change forced by human activity such as climate change, natural resource exploitation and the transformation of the landscape. Our major projects are in Algoa Bay around Port Elizabeth, Jonkershoek outside Stellenbosch, the Olifants River in the Lowveld of Limpopo Province, the Cathedral Peak Catchment in the Drakensberg, the St Lucia Wetland in isi-Mangaliso, the long-term grazing trials at Grootfontein Agricultural Development Institute, several Marine Protected Areas, the Orange River, Table Mountain, offshore from Eland’s Bay on the West Coast, Welverdiend communal area in the Lowveld, Lajuma in the Soutpansberg, Argo floats in the Southern Ocean and Baviaanskloof in the Eastern Cape. Q: What types of technology are used by SAEON? Apart from ICT some of the instruments that we use are weather stations, instruments measuring the atmospheric gases, camera traps, underwater cameras (reef and deep sea), underwater remotely operated vehicles, conductivity loggers, underwater current meters, diving equipment, Argo floats, satellite imagery, near-shore boats, off-road vehicles, distance meters, GPS and soil moisture sensors. Though we do not own helicopters and micro-lights, we are assisted by the volunteer group Bateleurs in our aviation needs. Q: Is the organisation looking to grow further in Africa? Although the scope for growing into Africa is overwhelming, we do not have a funded mandate to establish our own research projects so we can only network with the rest of Africa, as with the rest of the world. This is predominantly done via the International Long-Term Ecological Research (ILTER) network, the International Council for Science (ICSU) and the Global Earth Observation System of Systems (GEOSS).

Q: How is SAEON connected to SANSA? SAEON and SANSA complement each other perfectly in terms of Earth observations. SANSA is the proverbial “eye in the sky” and has the competency to produce large-scale satellite imagery that provides measurable data about a range of large-scale environmental and human manifestations. SAEON is the “eye on the ground” that has the competency to measure environmental phenomena in detail and in all its complexity of interactions and feedback systems. SAEON’s measurements on the ground assist SANSA to improve the quality and accuracy of their space-based observations. SAEON has developed the South African Earth Observation System of Systems (SAEOSS) which is a data portal through which various data sources may be accessed and searched including the Earth Observation Data Centre of SANSA where satellite imagery is archived. The SAEOSS is able to generate maps and graphs based on data from different sources. Q: Who uses the data and information collected by SAEON? Apart from SAEON’s own scientists, the data is available on the Internet for use by academics, students, environmental managers, environmental policy makers, business and civil society. Q: What does the future hold for SAEON? Globally, the environmental and economic futures of humanity are becoming more insecure by the day. As was emphasized by the WSSD 2002, there is a growing need across sectors for environmental observations to provide reliable data that will improve our understanding of environmental changes and inform appropriate policies and management responses. Government cannot provide a comprehensive environmental monitoring system. SAEON is therefore considering the establishment of a low-cost National Environmental Monitoring Service that would offer monitoring services in response to the growing needs of the private, public or civil society sectors. In the process, new jobs will be created, industry will receive quality data at a low cost and SAEON will increase its data holdings, economic relevance and income streams.

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Contact number:

012 349 7700 Physical address:

The Woods,41 De Havilland Crescent Building C, Ground Floor Persequor Technopark Pretoria

www.saeon.ac.za


company report

New contracts cementing Haw and Inglis position at the top Editorial – Christian Jordan Production – Hal Hutchison

Haw and Inglis are currently upgrading roads all over the country. The company boasts one of the rare stories of success in what has been a very difficult climate for construction businesses. Managing Director, Adrian Robinson, tells IndustrySA about the company’s plans for the future and what is needed for the industry to grow.

The South African National Roads Agency SOC Ltd, generally known as SANRAL, has a distinct mandate – to finance, improve, manage and maintain the national road network, sometimes referred to as the ‘economic arteries’ of South Africa. With ten million registered vehicles (and a number of unregistered) the country’s roads are constantly under strain and this makes the SANRAL mandate a significant challenge. SANRALs only shareholder is the South African government, represented by the Minister of Transport, Ben Martins, and the parastatal

PAGE 28 MAY 13

organisation has a vision to be recognised as a world leader in the provision of a superior primary road network in Southern Africa. How does the SANRAL go about achieving this vision? Well, primarily the goal is to work with industry experts, through a tender process, who have expertise in road construction and rehabilitation and one of the companies in a position to offer this is Haw and Inglis. Established in 1984, the company is renowned for its capabilities in the road construction industry. Its roots can be traced back to the early 1900s and today Haw and Inglis is one of the industry leaders.


Haw and Inglis

“In the future, we hope to work more with the wind farms in the renewable sector”

Since its inception, the company has grown organically and new entities have formed as a result. IndustrySA recently spoke to Haw and Inglis Managing Director, Adrian Robinson, and he explained more about the group structure and the big projects underway right now. “The Haw and Inglis Group has many interests but three main divisions: Haw and Inglis Civil Engineering (Pty) Ltd, Great Karoo Crushing (Pty) Ltd and Haw and Inglis Projects (Pty) Ltd. “As we grew, it became apparent that we had to formalise operations to run the company to its full potential.

MAY 13 PAGE 29


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We are proud to be a Haw & Inglis supplier for over 15 years. Komga Motors was established in 1978 We specialise in the transport of earthmoving machines. We are situated on the N2 highway 60Km north of East London.

PO BOX 18 Komga 4950 TEL: +27 43 831 1218 “H&I Projects focusses on building work. Normally construction companies will split operations between civil work and building work and we did that, starting H&I Projects in 2005. Before this, we never entered the building market officially, although we had done some small projects with low cost housing, but H&I Projects now solely work on specific building projects. “Great Karoo Crushing (GKC) is our plant and crushing subsidiary. This was formed in 1999 through a natural split. They look after the construction plant and aggregate processing and we hire the plant and subcontract the crushing of aggregated to them on our sites. Having three separate companies ensures proper cost control and it’s easier to record and understand what’s going on in the business.”

DRIVING THE BUSINESS There has been less and less construction opportunities for companies in the last five years, especially since the FIFA World Cup in 2010, but Haw and Inglis are currently working on major projects, all over the country. “We have a R350 million contract just south of Mthatha on the N2, passing in front of Nelson Mandela’s home in Qunu. At this stage it is due to end in February 2014. The contract is part of the upgrading of the road

E-MAIL: komga@iafrica.com

between Mthatha and East London. “We also have a contract with the Provincial Department of Police, Roads and Transport of the Freestate, worth over R300 million, in eastern Free State, between Heilbron and Petrus Steyn, where we are upgrading the R57. That is due to finish in August. “We have another R300 million contract on the N7, north of Cape Town and also a R350 million contract at Citrusdal. It is SANRAL’s intention to upgrade the road (N 7) from Cape Town to Namibia and there is a lot of money being spent, we currently have three of the contracts on this piece of road, with a forth contract to be awarded imminently,” says Mr Robinson. Although the pipeline is strong, Mr Robinson suggests that the major investments that have been made into infrastructure by the government have not been felt by Haw and Inglis, saying: “This amount of work is normal for us; we have not seen the increase that has been mentioned by the government. There has definitely not been a major increase in construction work. “Our contracts mainly come from SANRAL however we also work for provincial governments. “90-95% of our work, on the civil side, is government tenders. We do private work but those contracts are few and far between.”

MAY 13 PAGE 31


company report RENEWABLE ENERGY One of the primary objectives of any business is expansion and Haw and Inglis is no different. The company has been proactive and found opportunities in the renewable energy sector and water and sewerage management sector, industries that have become popular for diversification for construction companies. “In the future, we hope to do more work on the wind farms in the renewable sector,” says Mr Robinson. “We will construct the roads for access to the towers and the concrete foundations for the wind towers. It is hoped that this type of work will take up 20-30% of our capacity in the next few years.” To ensure the company is fully equipped to take on the challenges of a new sector, Haw and Inglis bolstered its concrete capacity by purchasing a Port Elizabeth based company with experience in concrete construction. “For the renewable energy sector, we acquired a company called Ursa Civils in December 2012. Until recently they were the only company that has built a large foundation for a wind tower in RSA. This is a new industry in South Africa and we acquired the company

with the vision of expanding our contracts with renewables and also water and sewerage work. We feel that there will be many opportunities in this sector.

“Our expansion into the continent will definitely happen; it’s just a matter of time”

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Contact details: Maritime Motors 111 Grahamstown Road North End, Port Elizabeth P.O. Box 2202, North End 6056 Ph: +27 (0) 41 408 6600 Cell: +27 (0) 82 868 8126 Mail: stephenmey@maritimemotors.co.za

Maritime Motors are proud to be associated with Haw & Inglis, and thanks them for their support over the years.

www.maritimemotors.co.za “They have worked in the Eastern, Western and Northern Cape so they have a broad knowledge of working in various parts of SA, which aligns well with our roadworks construction, which is also based on working nationally,” says Mr Robinson. While contracts with the companies owning the wind farms are not completely solid just yet, Mr Robinson expects commitments to be made very soon. “We are in the closing stages of contract negotiations with the private companies that own the wind farms or supply the turbines, and we hope to have that all secured in the not too distant future. “The farms that we will be involved with will have a number of turbines, ranging from ten to 47 so there are huge requirements for concrete work on these wind farms.”

HI-TECH MACHINERY The way that roads are laid has changed over the years, probably thanks to John Whitford Griffiths, one of the names intertwined with the deep history of Haw and Inglis. The Welshman came to South Africa in 1903 and introduced ideas of asphalt surfacing and tarring. Since then there has been many name changes,

mergers, acquisitions, rebrands and start-ups but the activity has remained the same for Haw and Inglis. However, the techniques have changed to incorporate the latest and greatest technology. The company now own and operate a fleet of machines and this fleet is constantly been upgraded as Mr Robinson explains: “Our machines come from a wide range of suppliers including CAT, Komatsu, Bell, Haum, Wirtgen, Bomag, Todano, Etnyre, Mercedes Benz, Broce, SEM, JCB, Vogele, Toyota, etc. We try and keep the ‘family’ of plant from the same manufacturer, for instance our excavators will all be from Komatzu. We own over 250 pieces of construction plant, 140 LDV’s and a further 260 pieces of smaller plant. We recently invested in a couple of new ‘recyclers’ and have taken delivery of one WR 240 last week from Wirtgen, with another arriving in two weeks’ time. They cost approximately R6 million each. The key machines in the field need to work and be very reliable with little downtime. We therefore have a very ‘calculated’ policy of plant replacement, trying to keep our fleet of machines as new as possible. “The machines develop every five to ten years, they are always being upgraded but the fundamental idea remains the same.”

MAY 13 PAGE 33


company report ECONOMIC CONDITIONS Haw and Inglis is one of the industry leaders in the country’s road construction industry. As mentioned above, the company is continuing to use its expertise on major projects around the country and expanding to serve new industries. They are a big contributor to the economy and local communities, employing over 1600 people and providing training and development for all members of staff. The company is also an Impumelelo Top 300 CSI company but achieving this sort of success has been a challenge and things are not getting any easier thanks to the tough economic climate which currently has a hold on the industry. “Since the World Cup, the construction industry has taken a real beating. Turnover from civil work now, compared to 2008/09/10, has probably halved. It has been severe and has influenced us,” says Mr Robinson. He is also conscious that some companies, even large organisations, have had to close their doors because of the slowdown. “There are not many companies starting up because of these conditions and there have been a number of

companies that have been liquidated, not just listed companies, medium to large organisations who were doing relatively big contracts have closed down during the last year. The conditions are very tough at the moment as all the capacity the industry built up towards the soccer World Cup is now ‘chasing’ very little work.” Although Haw and Inglis will be spreading their work in the future, the economic difficulties in the construction industry would be helped by more government spending as Mr Robison explains: “It helps to diversify, although the breaking in to new markets definitely has its own complications. Our work with renewables will help us through this stage but it is important that government put their money where their mouth is. The pipeline of projects isn’t getting to the implementation stage fast enough and they need to get the ball rolling.” To ensure efficiency during these tough times, the company is committed to operating as sustainably as possible, something which flows from board level right through the organisation.

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+27 83 469 9807

(+27 43) 7451014 +27 83 388 6348

“We are ISO 9001 and ISO 14000 accredited, and will also be ISO 18000 accredited before the end of the year” says Mr Robinson, “there are not many construction companies in this country that have this certification. At board level we decided that it was the right thing to do so we changed our way of doing things to ensure we work sustainably. “We have fantastic employees and a wonderful relationship with everyone. Everyone pulls in the same direction and our employees are a critical part of our success.” The commitment to quality and sustainability has helped Haw and Inglis to remain healthy, even during a difficult few years, and as a result the company is actively looking to expand their footprint and enter the continental markets – potentially massive opportunities for a business with the right skills. “We have always been looking to Africa as an option” says Mr Robinson. “We have been to Ghana, Kenya, Namibia and a host of other countries to look at projects. Our expansion into the continent will definitely happen; it’s just a matter of time and waiting for the right opportunity to arise.”

When this expansion eventually gets under way, there is no reason why Haw and Inglis cannot go on to become one of Africa’s ‘go to’ civil infrastructure engineering companies and with a lot of hard work, eventually a leading contractor in the renewables and water and sewerage industries as well.

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MAY 13 PAGE 35


company report

Technology

at its best Editorial: Joe Forshaw Production: Ben Martell

Firetech Projects have been installing and maintaining fire and security systems for clients since 1993. We speak to Sales Manager, Johann Blignaut, to find out what is driving the company’s success and how they plan to grow over the next few years.

Right now in South Africa phenomenal amounts of money are being pumped into construction, infrastructure and building projects. The country is developing and evidence of this is seen popping up every month as new buildings, small and large, and mega-structures spring into existence. Before a building project can be completed the issue of safety has to be addressed and the systems installed for safety purposes are becoming more and more advanced. At the same time as considering safety, other issues like security have to be addressed, especially in commercial structures such as banks or airports, and this can be a timely, costly and complicated process. One of the country’s leading specialist companies in the field of fire and security systems installation and maintenance is Firetech Projects, headquartered in Pretoria. The company has been installing and maintaining fire and security systems for clients for the last 20 years and they have seen exponential growth. With the South African economy remaining relatively healthy, despite the global economic slowdown, major construction projects and other investments continue to be commissioned and this presents many opportunities for

PAGE 36 MAY 13

companies like Firetech. IndustrySA recently spoke to Firetech’s Sales Manager, Johann Blignaut, and he explained more about how the business established itself and what plans they have to grow. “The business started in 1991. Our CEO, Steve Alberts, and two other directors saw a gap in the market where they would be able to offer service and maintenance of security systems to various clients. They had all been involved in the industry for some time. “The business quickly evolved and they realised they would need to install systems as well. Installations became necessary and so our business evolved and changed to a supply and installation company. We still have the maintenance department but the installation part became much more prevalent.”

FIRE AND SECURITY SPECIALISTS Firetech work with construction firms and expert consultants to understand exactly what clients require and Mr Blignaut explains that right now, security installations are probably the bigger part of the business.


FIRETECH PROJECTS

“Security is probably the bigger part of the business but not by much. It’s almost 50/50 between our fire and security services. With security, there is higher value equipment so that could be why that side of things is slightly bigger. “Most of our business comes from advertised tenders or from consultants. Electronic consultants will specify a product for a client and we are asked to tender for the projects. We also work closely with the building industry, tenders are put out for a complete project and we will tender for the areas that we can give expertise in. We also have direct clients; many of our clients know us directly and will ask for maintenance or installations.” Because the needs of clients vary so dramatically, Firetech has to ensure the correct products are installed. This, says Mr Blignaut, is made easier by the work of consultants who help to prepare detailed specifications for clients. “On many occasions, a consultant will have put out specifications for what they need for their client and we have to match that specification. They don’t always put a brand in but a lot of the time specifications are written around a certain product.

MAY 13 PAGE 37


company report

“In the past we have done work in Angola, the Congo, Gambia, Egypt and as far away as Albania”

“Everything revolves around the requirement of the client and their specification.” Firetech installations use some of the most hightech products from some of the world’s most well respected brands. The company also frequently use local suppliers for equipment, especially in the market of access control. “We work with brands like, Samsung, Sanyo, Honeywell (ADI) Ziton and Fire and Security Techniques. “We install local products where we can. For access control, we often work with Impro Systems, Softcon or Saflec Systems,” says Mr Blignaut.

ECONOMIC PRESSURE? We have discussed the global economic slowdown on many occasions in the past and we have heard how it has affected South African businesses in many different ways with some being effected less than others. In the case of Firetech, Mr Blignaut suggests that the slowdown has had little, if any, impact on the business. “We have not seen a slowdown. Last year our business was fairly constant and this year it has picked up and we have started the year in a far better situation than last year but I don’t think business ever dipped.” Firetech has worked on government projects and has even undertaken projects in other countries, a strong indicator that the brand is trusted and respected. “At least 80% of our business is local in South

PAGE 38 MAY 13

Africa, but in the past we have done work in Angola, the Congo, Gambia, Egypt and as far away as Albania. “The government are fairly active, they have put out a lot of projects in the last two years and we do get a fair amount of business from them. “We are definitely looking to grow our business with government projects,” says Mr Blignaut. As one of the industry leaders for fire and security systems in South Africa, Firetech has recently entered a new market as part of a strategic growth plan. The company can now offer the full design and installation of sprinkler systems. “One of the areas we are expanding into is water extinguishing systems, for example, sprinkler systems,” says Mr Blignaut. “We’ve taken on a new manager for this department and we are quoting and have already taken on our first major project. We will fully design and install the sprinkler systems, this is a big growth area and we are hoping to expand on it in the next two years.”

“Everything revolves around the requirement of the client and their specification”


Freedom of Movement, Uncompromised Security Alltech, member of the Gunnebo Security Group, is the world’s leading specialist in pedestrian and vehicle entrance control equipment. Alltech is able to draw upon years of experience in product development and technological advancement of entrance control solutions for any environment Whether there is a need for secure access, time and attendance or revenue collection, Alltech can provide the right entrance control solution that combines high efficiency operation with minimum serviceability and low running costs.

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Tel: +27 11 824 5780 Fax: +27 11 824 5766 E-mail: info@alltechsa.com www.alltechsa.com


company report

EMPLOYEES DRIVE GROWTH With complicated products and services that require an in-depth understanding of fire and security systems, the staff of Firetech has to undergo rigorous training programmes. The company manages its own installation teams and has a highly skilled technical division so, naturally, a large emphasis is placed on training and development. “One of the strong points of Firetech is that we have our own technical division and our own installation teams. Our employees constantly have to go on training courses for new products and new systems, we place a large emphasis on training. “All of employees are local, from South Africa. We create a lot of jobs because we have our own installation teams,” says Mr Blignaut. Having such a knowledgeable team has allowed Firetech to work on some of the country’s largest structures, as Mr Blignaut explains: “The OR Tambo Airport is complete but we have the maintenance contract there. We have on-going contracts with UNISA and we are doing a lot of work in FNB branches. We are

installing fire and security products - fire detection, audio evacuation systems, gas separation, access control, CCTV and intercom so we are offering a full package that is all integrated through a security management system.” As mentioned before, the growth of Firetech has been exponential and it is a testament to company that this growth looks set to continue. “We could certainly expand into other industries such as mining and transport but we do cover a vast range of sectors,” explains Mr Blignaut, “we are busy in the health sector with a large installation with the new hospital in East London.


Supporting the trade National Help : 0861-PTHELP

THE BIOMETRIC LEADER

“There is a lot of competition in this industry but we are one of the top five installation companies.” Firetech, and the entire fire and security installation industry, are regulated by external governing bodies and this ensures that organisations have the public and national interest at the forefront of their minds. “We belong to certain controlling bodies such as PSIRA (Private Security Industry Regulatory Authority) and the FDIA (Fire Detection Installers Association),” says Mr Blignaut. With major projects in the pipeline and continuing development, from the public and private sector, the future is bright for Firetech. Their expertise, knowledge and flexibility through managing their own installation teams, set them apart from the competition. Given the correct opportunities, there is no reason why Firetech Projects could not continue to grow and become one of the industry leaders not only in South Africa but Africa as a whole.

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company report

Innovative fleet management solutions Editorial: Lauren Grey Production: Chris Bolderstone

International fleet management group Daimler established a presence in South Africa over a decade ago, offering fleet management solutions to a host of private and commercial clients; IndustrySA finds out more about the local arm of the company and what it has to offer in terms of products and service.

Outsourced fleet management services are on the increase within South Africa as more and more companies choose the expertise of those in the industry rather than relying on an in-house department. The fleet management industry offers companies relying on transportation in business to remove or minimize the risks associated with their fleet; such risks may include financial fluctuations, vehicle efficiency and productivity, transportation and staffing costs and breakdowns. Founded in 1998, Daimler Fleet Management South Africa (DFM SA) has established itself as one of South Africa’s leading fleet management companies; providing a full array of fleet management products and services, guided by a common philosophy – the management of risk and cost through an open and transparent relationship with its clients. Previously known as Debis Fleet Management, the company initially ran services such as IT and finance, but has since directed 90% of its activity towards fleet

PAGE 42 MAY 13

maintenance and management; a small percentage still remains with vehicle financing. DFM SA is a subsidiary of Mercedes-Benz Financial Services South Africa, the largest financier of MercedesBenz vehicles in South Africa and forms part of the globally recognised Daimler Group based in Germany; the Daimler Group manufactures brands such as Mercedes-Benz and comprises of Daimler Financial Services and Daimler Fleet Management.

PRODUCTS AND SERVICES Within South Africa alone, DFM manages over 170,000 vehicles and efficiently runs more than 10,000 Full Maintenance Lease contracts at its area offices in all nine provinces. Through its national presence, DFM SA strives to provide excellent customer service and 24 hour assistance with a continuous focus on improving operating activities through reasonable pricing and customised products in mobility solutions.


Daimler Fleet Management

Taken from a statement on its website, DFM SA promises customers the benefit of ‘controlled and lower fleet running costs,’ “At Daimler Fleet Management we innovate to resolve fleet management problems before they present themselves. We understand the importance of accurate fleet management reporting, extra ordinary customer service and together with world class processes; we are able to deliver a seamless mobility solution for your business.” “As the customer, you benefit from being able to budget the fixed costs of your fleet by removing the unseen costs such as financial fluctuations, fleet administration, breakdowns, lost productivity and vehicle depreciation. As a professional fleet management company, Daimler Fleet Management’s experience in these areas will ultimately benefit you through controlled and lower fleet running costs.” Since its inception over a decade ago, DFM SA has provided cutting edge fleet management solutions

to a wide array of customers and has since diversified its offering to manage sizeable fleets; DFM SA now offer tailored fleet management solutions for three specific groups: passenger cars, commercial vehicles and government fleets.

MAY 13 PAGE 43


company report

PASSENGER CAR FLEET MANAGEMENT DFM SA’s Passenger Car Fleet Management offers customers three alternative services; a Corporate Company Car Programme, Ad-Hoc Rental and Luxury Fleet Solutions. Its Corporate Company Car Programme offers customers the latest vehicle from the Daimler stable, as well as branding of the vehicle and maintenance under the Full Maintenance Lease (FML) product. FML allows individuals and companies who are in need of a vehicle, but do not want to take ownership or the risk of maintaining or disposing of the vehicle, to use at a fixed monthly rate. The Corporate Company Car Programme also includes vehicle tracking, abuse management, utilisation management, roadside assistance and service scheduling. One benefit for companies wanting a Corporate Company Car Programme is that VAT input credits can be claimed on the maintenance costs on passenger vehicles, whilst advantages for the employee include being able to change their vehicles every 36 months and the option of purchasing the vehicle after 36 months. DFM also provide Ad-Hoc Rental as part of its Passenger Car Fleet Management, which provides flexible back-up for a fleet by providing replacement or top-up vehicles; these top-up vehicles include luxury and chauffeur driven vehicles from the Mercedes-Benz stable. The Ad-Hoc Rental service is a one-way rental

PAGE 44 MAY 13

Daimler Fleet Management

option and includes insurance. The third and final service in DFM’s Passenger Car Fleet Management is Luxury Fleet Solutions, whereby DFM will supply a customer with the ideal luxury fleet from their wide range of Mercedes-Benz products on Full Maintenance Lease (FML). DFM will arrange and provide the vehicle maintenance as well as vehicle tracking; added benefits of the package include abuse management, utilisation management, roadside assistance and service scheduling.

Prudence Seepi


STRAPLINE

United Auto Ferry is a proudly South African company located in the East Rand, Jetpark in Johannesburg specialising in provision of driver services and vehicle transportation services all over the country. Established more than 6 years ago, we have built a reputation on outstanding customer service, competitive rates and driver safety and professionalism. We offer a full vehicle transportation service that can move a single car or a fleet of vehicles, quickly and effectively. We combine the latest technology with highly-trained, professional drivers to ensure you get reliable and efficient vehicle transportation whatever business you’re in. Our clients include commercial and car dealerships, fleet management and car rental organisations – but we can act as auto carriers for both companies and individuals alike, so if you need a fleet of trucks moving across country or a single car taken from point A to B – United Auto Ferry can make it happen. Our drivers are fully licensed, from Codes 08 to 14 are available to move your entire fleets of cars and trucks in convoy to their new destination. From a convoy to a single vehicle delivered with one of our trusted drivers behind the wheel, United Auto Ferry will take on any vehicle transportation job - large or small. When you choose auto carriers you need a company you can trust, with a reputation for reliability and professional drivers who always go above and beyond what is expected of them. You can rely on us to be there. Our services include: * Driver Services – Yard Work (Supply, management and monitoring of General Drivers Services from code 08 to 14 with PdP), Yard Work & Chauffeur Drives. * Long and Short Distance, Road Convoy from code 08 to code 14. * Car Carrier Services

We are open Monday to Thursday, 08h00AM-17h00PM Friday from 07h30 -16h00PM To inquire about any of our services or to request a quote, please feel free to contact us. A representative would be happy to answer all of your questions.

PAGE 12

10 Rudo Nell Road Jetpark; 1459 Tel: (011) 823 1468 Fax: (011) 826 2299 Email: info@unitedautoferry.co.za Website: www.unitedautoferry.co.za MAY 12United Auto Ferry is a proud: A level ONE contributor to B-BBEE. 2012/2013


company report COMMERCIAL VEHICLES FLEET MANAGEMENT The Commercial Vehicles service is tailor-made for truck operators; ensuring that they too can get the best out of their fleet, and includes three programmes, the Mercedes-Benz CharterWay, Fleetboard and BBEEE Finance Scheme. The Mercedes-Benz CharterWay is a flexible mobility solution that promises to get the most out of a fleet; its service offering starts with a basic service only contract (CharterWay Service BestBasic) and ends with a lease and maintenance offering (CharterWay Maintenance Leasing Complete). The top of the range product includes full leasing, maintenance and repair on Mercedes-Benz commercial vehicles. Customers also benefit from enhanced cash flow in their business as no deposit is required upfront and no unforeseen costs in terms of the daily maintenance of their vehicles can be incurred. Flexible contract terms, ranging from 24 to 60 months, are offered.

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Daimler Fleet Management DFM SA promise that with CharterWay, “your biggest concern is driving your truck while we worry about the maintenance and servicing of your truck for you.” The second service in the Commercial Vehicles Fleet Management programme is Fleetboard, an all-inone package helping high-performance trucks optimise their efficiency. Daimler FleetBoard offers marketleading standard equipment and telematics-supported Internet services at an international flat-rate charge. The company brings together many years of experience from the truck sector with IT and communications know-how under one roof and offer services in transport management, vehicle management and time management. The final service is DFM SA’s BBEEE Finance Scheme, whereby DFM SA provides financing to Small and Medium Enterprises (SME’s) and emerging truck operators on a FML basis. Financing services include; vehicle selection, vehicle tracking and monitoring, management reporting, driver training, driver behaviour management and fuel fraud management.



company report

“We understand the importance of accurate fleet management reporting, extra ordinary customer service and together with world class processes; we are able to deliver a seamless mobility solution for your business�

PAGE 48 MAY 13


Daimler Fleet Management GOVERNMENT FLEET MANAGEMENT DFM SA has an excellent history of supporting local government in achieving service delivery goals; the diversity of vehicles in these municipalities range from refuse compactors to metro police response vehicles. DFM has embarked on tendering for the following national, provincial and local governments: Bela-Bela Local Municipality, City of Tshwane Municipality, Emfuleni Local Municipality, Hibiscus Coast Municipality, Ilembe District Municipality, Kungwini Local Municipality, Mogale City Local Municipality and Naledi Local Municipality. DFM SA has remained an industry leader in fleet management solutions for over a decade, and under the watchful eye of managing director, Prudence Seepi, the company aims to continually transform and streamline the business in order to continue satisfying customers nationwide.

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company report

Stimulating,

enduring designs Editorial – Roland Douglas Production – Ben Martell

FGG Architects is one of the country’s leading architectural organisations. With a long list of successful projects, Jeremy Hathorn, Director of FGG, tells us more about some of the flagship builds and also, what you need if you want to become a world class architect.

The building and construction industries have seen many challenges over the past few years. With the global economic crash, the lack of reliable projects after the 2010 World Cup and the recent revelations surrounding corruption in the bidding process, the sector has been left wanting, but fortunately there is renewed hope as leading construction firms have started to report upturns in their financial performance and increasing demand in their order books. Group Five, one of the country’s leading construction companies, reported an increase in earnings of over 15% for the six months leading up to December 2012 compared with the same period in the previous year and this sort of news is encouraging, not only for construction but for all surrounding industries, including architecture. There are hundreds of architectural firms in South Africa, small and large, old and new, but one company

PAGE 50 MAY 13

in particular stands out for having a long history, an exceptional portfolio and an eye for quality like no other. That company is FGG Architects, 53 years old this year, but bringing new and fresh ideas to every project that they are involved with. Jeremy Hathorn is a Director at FGG and he tells IndustrySA more about the company’s history and their work in Africa and Saudi Arabia. “FGG’s originators were Derek Franklin and Pat Garland. They were friends and colleagues from their schooldays and they had started their own practices in the late 1950s. Eventually, they joined forces and started the firm Franklin and Garland and shortly thereafter they were joined by Pat Gibson and the firm became Franklin, Garland and Gibson or FGG. “After them, other partners came through and the practice was doing a broad spectrum of work, based in Durban, mostly doing work in KwaZulu-Natal but further afield as well.”


FGG Architects

“Despite the new technology and CAD programs such as Revit, the modern way of designing buildings, we still have the ability to do sketch plans by hand with the feel and personal touch that comes with that”

ROYAL APPOINTMENT FGG’s stellar reputation has seen them selected as architect of choice by many famous names including Hilton Hotels and Standard Bank but when the company was approached by Kenyan partners to assist with the design of an African lodge in Saudi Arabia for a Saudi Prince, the company knew that their skills would be tested. “The project in Saudi Arabia was a spin-off of some lodge work that we had been doing in South Africa and in Kenya where we were contacted by Kenyan clients who had been approached by a Saudi Arabian Prince to build a replica of a fishing lodge that they had near Lake Victoria. “However, the brief was very different from a 12 bed fishing lodge; it was more like a 120 bed lodge in the desert so it was quite a shift from the original idea,” says Mr Hathorn.

MAY 13 PAGE 51


company report

“The Kenyan people asked if we could take over the project and it was very interesting because we tried to work from here and introduce an African element into that environment by hiring South African contractors to do the stone work, thatching and pole work,” he adds. The requirements of the Saudi Prince were specific and very ‘African’ and this created obstacles for FGG. All of the materials had to be transported to Saudi Arabia from South Africa and subsequently had to undergo rigorous screening. “There were all sorts of import controls, especially around agricultural elements, so it was a challenge. “To manage the project we teamed up with a Saudi firm of engineers who had an office in Riyadh and through their offices we were able to email all our drawings and get all the information on site. Eventually, we got direct emails on site; about 120km outside Riyadh and that freed things up and made communication quite easy,” says Mr Hathorn. Keeping the African feel was a must for this project and to ensure that the lodge remained distinctly African, FGG used South African expertise for all aspects of construction. This in turn resorted in South African skills being spread to labourers from as far away as China. “We try to use local contractors as much as possible,” says Mr Hathorn. “With this project, having an African bush lodge theme, there was no thatching expertise in Saudi Arabia and the materials had to come from South Africa.

PAGE 52 MAY 13

“We used a local stone merchant as the client was keen that we didn’t use Saudi stone or Saudi stone masonry. The SA stone mason trained Chinese labourers and artisans and they eventually carried out all the work under his supervision.” After successfully overseeing design and construction of the lodge in Saudi Arabia, FGG ended their involvement before further attractions were added to the site and the project became a fullyfledged entertainment resort. “That lodge was quite unusual as it had a 50m shooting range designed by the US Marines that was suitable for machine gun fire, an ice rink, an arcade gallery, a sushi bar, a bowling alley and enough room for the Prince’s 300 closest friends. “We finished in 2004/05 but he wanted to add a golf course and turn the whole place into a major conference venue. At that stage we were not keen to carry on with it so we stopped our involvement at the end of the lodge phase,” says Mr Hathorn. Although FGG headquarters are in Durban, the natural home of the business, they are happy to work in any region of the world but it is important that they can find a partner company who knows the local market. “We would be happy to look at work in other parts but we would look for a local partner. In Mauritius we teamed with a group of local architects who we have a good relationship with. It is important that there is a local partner who is able to deal with the day-to-day running of the job,” says Mr Hathorn.


FGG Architects MEDICAL FOCUS FGG have a portfolio of work that ranges from STRAPLINE Hilton College to the Eskom Control Centre in Pietermaritzburg and they can offer services to clients from any industry, but over the past few years the company has gained a reputation with the design of medical buildings. “We are general practitioners so to speak, we will take on a broad spectrum of architectural work from residential to hotels to retail but for many years we have focussed on medical work. We are just finishing off work on a hospital in Mauritius and we have taken on a job on a hospital extension in Pietermaritzburg,” says Mr Hathorn. One of the most recent medical projects for FGG has been the K-Rith Tower in Durban, a building which has received a lot of attention because of its relationship with the Howard Hughes Medical Institute. “We are completing a state-of-the-art TB research building in Durban, sponsored by the Howard Hughes Medical Institute based in Washington,” says Mr Hathorn.

Consulting Engineers : Mechanical

Parsons & Lumsden have been proud to be associated with FGG Architects on several prestigious projects such as: Nkozi Albert Luthuli Central Hospital, Durban Midlands Medical Centre, Pietermaritzburg Doris Duke Medical Research Building, Nelson R Mandela School of Medicine, KwaZulu Natal K-Rith Tower Building, Nelson R Mandela School of Medicine New Lecture Theatre Complex, Nelson R Mandela School of Medicine Hilton College, Hilton, KwaZulu-Natal Medical Research Council, BSL-3/2 Laboratory Facilities in KwaZulu-Natal

Suite 2, 6 Inkonka Road, Kloof, 3610 P O Box 800, Kloof, 3640

PAGE 12 MAY 12

Tel: (031) 764 7727

Fax: (031) 764 7897

Email: pandl@pandlcc.co.za www.pandlcc.co.za


company report “This is the first building that the Institute has funded outside of North America. This is a R200 million building in itself, then the equipment is the same again.” Projects of this size start with a meeting where requirements are established and details discussed to assist the architect with preliminary designs, as Mr Hathorn explains: “We help the client establish the brief. We ask many questions to try and understand the requirements, mainly to establish the size of the building, everything right down to details like what each room will comprise, what machinery will go in and how many people will be needed. “Then we will go into detail and start with sketch plans and flesh out the design of the building.” Finishing touches are being made to the building and it should be fully operational next month. “The K-Rith Tower is functioning now, researchers are in the building, the commissioning process is nearing an end and so by the middle of June the building will be 100% up and running,” says Mr Hathorn.

RECESSION? While there may be renewed hope for construction firms, the economy in general is not what it was and FGG have noticed the effects on the industry. The company have managed to keep a solid flow of work coming in and steer away from any economic problems but they are conscious of the global recession and are remaining vigilant. “We have seen effects from the slowdown, we are very aware of it,” says Mr Hathorn. “In our planning we are mindful of the fact that the horizon is not as far

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FGG Architects away as it could be. We are trying to keep the practice as streamlined as possible so the impact is reduced. We have been very fortunate over the last few years, we have been very busy and we have managed to keep work at a sustainable level and weather these times very well.” Right now, the outlook is promising for FGG. The country is still investing heavily in infrastructural projects and with the reported upturn in fortunes for construction companies, the pipeline remains strong. “We certainly have sufficient projects to see us through the next two years,” says Mr Hathorn, “that’s about as far as one can look forward in this climate. Building projects have a lifecycle, projects come in and within a couple of years they will have gone through the system so provided they come in now, we can plan through the lifecycle of those projects. “For the short to medium term things are looking good.”


Award winning “15 Alice Lane Towers” a Paragon design is a reminder of great South African talent and ingenuity. Right from the start, focus on precision, accuracy and detail was established.

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company report TRADITIONAL METHODS Modern architecture, to an outsider, may seem like a complex and highly technical world, mainly because it is exactly that but at FGG the traditional skills have not been lost in the transition to the digital era. Having these traditional skills makes FGG unique as Mr Hathorn explains: “Despite the new technology and CAD programs such as Revit - the modern way of designing buildings - we still have the ability to do the sketch plans by hand with the feel and personal touch that comes with that. The practice has long embraced new technology and computer based designing but we have the skills to design by hand and give that softer touch when required. “There is less and less of this about so it’s a benefit that we do still have these skills.” If you consider yourself skilled enough to work alongside the partners at FGG, you will need more than just a relevant qualification. “Besides the obvious talent and training, you would need a willingness to get involved, share the vision and have an extremely good work ethic,” says Mr Hathorn. A commitment to excellence, the embracing of technology, the creation of stimulating and enduring designs and satisfying both the needs of the client and the environment are at the heart of the FGG vision and while they stick to these principles they will undoubtedly continue to grow and remain at the forefront of the architecture industry, not only South Africa but at international level too.

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FGG Architects

When it comes to Revit technology, FGG work with Modena Design Automation Solutions for industry specific training, implementation and support. Jeremy Hathorn says that Revit systems are playing an increasingly important role in the everyday business of FGG Architects and working with Modena to stay on top of the software and technology is vitally important. “We are determined to keep abreast of design and drawing aids. The Revit system allows you to design a building in three dimensions whereas traditionally everything was done two dimensionally and you had to just imagine what it would look in 3D. “The Revit process is really a great help when building 3D models of design projects. It is a great tool for problem solving, it highlights the implications in the vertical elements of the building, floors above and floors below and it makes it so much faster to make an alteration. “We are in the early stages with Revit; we are experimenting with it in a couple of projects. The benefits are obvious, as we go forward it will be a huge help.”

MAY 13 PAGE 57


company report

Aiding the growth

of affordable housing Editorial – Christian Jordan Production – Ben Martell

Duro are one of the largest manufacturers of steel and aluminium products, such as windows and doors, in southern Africa. The company is now looking to grow into a “one stop shop” in the openings market and building on its already impressive customer base and product portfolio.

Between 1994 and 2011, the government alone built over three million homes in South Africa. Add this to the amount constructed by the private sector and also the existing housing in the country and you have a significant market for manufacturing companies to attack. New homes need specially manufactured materials and existing housing constantly needs upgrading and while the population continues to swell, the amount of housing and infrastructure projects will continue to grow. One of the companies serving the building industry on projects such as housing is Duro, a manufacturer of steel and aluminium products. The South African company has over 1800 employees and has been in business for nearly 60 years. After what has been a very tough time for manufacturing, construction, building and related industries because of the global recession, Duro has been performing well and growing its product portfolio and client base.

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DURO

Chief Sales and Marketing Office of Duro, John Lamb, recently told IndustrySA that while the market has been difficult, the company has learnt valuable lessons and worked hard to ensure that performance has remained positive. “As with most major industries, the manufacturing industry has been hit hard since the global recession of 2008. There are definitely signs of recovery. I think the government’s role in the industry is critical. Essentially, how they perform in terms of budgeting/ financing and housing is directly linked to the building industry’s performance. “In terms of surviving the recession, the company’s performance, versus our own expectations, has been average over the last year; the market itself was in a decline so, when compared to the overall market, we did well. The lows we did experience were learning moments for the future, so we were able to turn these into positives.”

WINDOWS OF OPPORTUNITY Since its establishment in 1955, Duro has adapted from a steel pressing business to become a specialist manufacturer of steel and aluminium products, mainly windows and doors. “Duro are one of the largest manufacturers of steel and aluminium products such as windows and doors, as well as steel garage doors, in South Africa,” says John. “We also manufacture a range of shower doors and DIY products to complement our offering. Duro are also partners in a business called Vela, which manufactures alternative housing solutions, and is currently very successful in Africa, and hope to be as successful in South Africa soon.” “The majority of our business is currently in the affordable housing sector or catering for people in the one to three LSM (Living Standards Measure) category and we therefore pride ourselves on supplying this sector with quality affordable products.”

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company report

In February 2012, Capitalworks (an alternative asset management company) bought a stake in Duro and this has aided the growth of the company over the last 12 months. John suggests that sales have remained strong since the deal with Capitalworks was completed. “Sales have remained on par if not better with industry standards. Sales are also dependant on various factors like government spending and as long as these figures continue to be spent, sales will be positive.” Capitalworks founding partner, Chad Smart, said of the deal: “Our philosophy is centred around building exceptional businesses through partnering with leading entrepreneurs and management teams. “The transaction with Duro is no different. We have invested in an exceptional business with a formidable and dynamic management team and we look forward to growing the business together with our new partners.” Currently, the company is seeing good progress with its aluminium business. “We have seen very good growths in the aluminium industry, and continue to see good growths in the steel and garage door markets as well,” says John. Working with the country’s top builders merchants has been a catalyst for this growth and Mr Lamb suggests that having a large and varied customer base has also been a big advantage. “Our customers are anyone needing to close an ‘opening’ in terms of windows/doors/garage doors – and all the people involved in this ‘chain’, from the homeowners to contractors to architects and developers. “Our chosen channel market is through reputable builders merchants. Some of these who have a national footprint are Cashbuild, Build It, Builders Warehouse, Builders Trade Depot, Buco, Pennypinchers and Timber City.”

INWARD INVESTMENT Supplying a quality product starts from within. The same goes for a quality service, if you do not have quality people you will never be able to offer the best to your customers. Duro are very aware of this and have placed a large emphasis on the training and retaining of staff. “On the employee side, we are focussing a great deal on the training of staff, and retaining trained

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staff has become a priority, as these are the people who will drive our business forward and ensure that we deliver on all our promises and commitments in terms of manufacturing a quality product and offering a customer service experience that beats expectation,” says John. “We have set up an entire training department that will focus purely on training all our staff, as well as training our customers/users on the best practices involved in dealing with our products.” Being a large scale employer, the attention placed on people by Duro goes further than just the 1800 currently employed by the company. “On the community development side, we are very much involved in supporting the communities around us by sponsoring and providing products such as steel doors and windows for developments and projects,” says John.


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company report “Recently, in support of 16 Days of Activism against gender violence, an international campaign focused on raising awareness about gender-based violence, we partnered with the Department of Human Settlements, the City of Tshwane and SAWIC (South African Waste Information Centre) to build and donate four two-bedroomed homes in Sokhulumi Village near Bronkhorstspruit.” Last month, Trade and Industry Minister, Rob Davies, said that the latest edition of the country’s Industrial Policy Action Plan (IPAP) was very much focussed on boosting the country’s manufacturing sector, a move which will grow jobs in the industry. “The IPAP 2013-16, focuses on value added production, with state support centred on nurturing and defending industrial development,” said Davies. This news will be welcomed by companies like Duro who are ambitiously pushing hard for growth. “Our vision is to become the leading supplier of products in the openings category for the building industry,” says John, “I would like to see our business move from a product based business to a solution based business – regardless of material type, a one stop shop for the openings category. Our biggest goal is to become a truly customer centric company – this entails putting the customer/market first, in all that we do. We also need to add to our existing product ranges, in product and new material/material offerings, i.e. wooden doors and windows.”

THE FUTURE With the industry reportedly gathering pace since the crash of 2008, the future for Duro has many encouraging signs. While growth is the target, the aim is to grow from within, increasing product ranges and service capabilities and it is unlikely that the company will look to move into Africa at this time as John explains: “Our national footprint is big enough, and we will not be expanding on this yet.” The future also holds a more ‘environmentally friendly’ outlook with the company looking to continue on its path towards an eco-friendly, energy efficient culture. “We have tried, particularly over the last two years, to be as ‘eco-friendly’ as possible. However, due to the fact that the majority of the materials we use are purchased or sourced elsewhere, we do the best we can to reduce our carbon footprint in terms of recycling and using the most energy efficient processes possible.”

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“We have also started to ensure that our products become more energy efficient in line with government standards. This process should be completed for all our products, where necessary, by the end of September 2013,” says John. The company has recently invested in upgrading facilities, installing new machinery and moving branches to bigger premises, all in an effort to meet the ever increasing demand from the market. All of these investments show a keenness to invest in the latest innovative technology ensuring the future is bright for Duro. “At the same time as meeting customer demand, these investments will deliver a far superior product in terms of quality. Duro keenly embrace the latest leading edge technological advancements and their integrated end-to-end enterprise resource systems ensures that planning, purchasing, pricing, manufacturing, dispatching and finance operates seamlessly,” says John. While Mr Lamb says the fact that more and more steel being imported to South Africa is “slightly concerning”, he remains confident about the future. After the business made the change to a decentralised management system, Mr Lamb says “… the changeover was a fairly smooth process and we are now extremely effective,” and this is clearly one of the drivers behind what is one of southern Africa’s steel manufacturing industry leaders.

.


DURO

“Our vision is to become the leading supplier of products in the openings category for the building industry�

MAY 13 PAGE 63


company report

Adding value to the

agricultural industry Editorial – Roland Douglas Production – Tonnie Geddes De Heus SA, the local arm of the international feed milling company, is looking for opportunities to expand. We speak to COO, Patrick Addis, to understand more about the company’s success and expansion plans.

The agricultural industry is vitally important to the South African economy. It is a sector that creates employment, creates food and contributes to gross domestic product (GDP). While it has been said that the economy is maturing and moving towards secondary and tertiary sectors, agriculture still remains essential with over eight million people directly or indirectly dependent on agriculture for their employment and income. The industry includes a range of activities from farming and food production to aquaculture and agroprocessing and the government unit responsible for the whole sector is the Department of Agriculture, Forestry and Fisheries. Because the department is so broad and far reaching, smaller sub sectors have emerged over the past two decades, one being feed milling. Feed milling involves the production of feed for farm animals through the blending of raw materials and other additives. One of South Africa’s (and the world’s) leading feed milling companies is De Heus, a Dutch company with its South African headquarters in KwaZulu-Natal. Internationally, De Heus is a serious player. Having been in business for over 100 years, the company

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produces three million metric tons of animal feed in 30 feed mills located in eight countries on three continents annually. The company operates in more than 45 countries across the world, including areas such as Latin America, Asia, the Middle East, Europe and Africa, with subsidiaries in Belgium, Poland, Russia, Czech Republic, Vietnam, Ethiopia, Egypt, South Africa and Brazil. The company was awarded the royal warrant by the Queen of the Netherlands, an accolade only bestowed upon 150 commercial businesses. De Heus entered the South African market as part of the company’s global strategy of prioritising strong local presence in areas with high agricultural potential.

A STRONG HISTORY De Heus SA COO, Patrick Addis, recently spoke to IndustrySA about the history of the company and expansion plans for the future. “Our CEO, Koos Kooy, was working for De Heus in the export division in the Netherlands. After discussions and the realisation that South Africa had opportunities for De Heus International he then came back to South Africa in 2006.


De Heus

“He started research, looking at trials and looking at things like macro-packs which are imported from the Netherlands and mixed on this side. In 2007, the first few employees came online and it then grew into the business that we have today. “From there, it was a matter of acquiring feed mills, the first of which was acquired in KZN from a company called Nutrex,” says Mr Addis. Building a customer base was the first priority for De Heus and the process began quickly as the company worked on increasing the existing customer base left by Nutrex. “The starting point was in KZN with the mill here, it was an acquisition so there was already a customer base. That was soon expanded and then the business went on an acquisition trail, buying a couple of mills around the country from existing suppliers and, eventually, building a new mill in a town called Modi Molle, Limpopo,” says Mr Addis.

DE HEUS IS DIFFERENT Many businesses in the feed milling industry have taken steps towards vertical integration; owning farms, feed mills, distribution channels and retail outlets,

ultimately becoming agricultural power houses. “In the SA market there is a huge move towards integration. The big players will own the whole supply chain and have control over each element,” says Mr Addis. De Heus is not looking to integrate and Mr Addis says that their successful business model involves focussing specifically on feed milling. “De Heus is different and does almost the opposite, this makes us unique. We are a truly independent feed company, we don’t own processing plants, farms or chick production units. We are feed millers. We see ourselves as specialists in the feed milling industry and our model is definitely not to integrate into agriculture. “We supply the external, non-integrated feed market. We do supply some integrators but our model is not to integrate.” This model has been fruitful for De Heus and has also proved popular in the market as customers seek a flexible, knowledgeable supplier. “We are in a strong position as the external market, businesses that are not integrated, are looking for a partner who has their needs at heart and who is not involved as competition.

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COMPANY REPORT

“We try and be as agile and flexible as possible. We are a family run business and we try not to be too corporate and cumbersome. A lot of customers in the external market have very flexible needs and we are able to meet them,” says Mr Addis.

SCIENTIFIC KNOWLEDGE Because of its international connections and long history, De Heus has expertise that is often unmatched by other companies in the industry. The research and development department in Europe constantly feeds back information and knowledge about products, a luxury that smaller companies cannot afford.

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De Heus “We have extensive knowledge of nutrition and production and all the requirements of producing quality animal feed. We are very comfortable, we have a good business model,” says Mr Addis. “There are a lot of smaller players in SA. They appeal to a certain market and have lower prices because of smaller overheads but what they don’t have is corporate back-up, nutritional knowledge, production knowledge or financial back-up. We have all of that because of the size of, and our link to, our international business.” Currently, the company’s entire customer base is in South Africa but expansion is on the horizon, “we are definitely considering export opportunities in subSaharan Africa,” says Mr Addis. Expansion into new markets would assist the company with its on-going growth, something which has continued strongly since De Heus’s first days in South Africa. “In KZN, we only had a small dairy operation but we have grown into a serious player in the dairy market there. “We are definitely looking to expand. We have a new feed mill near Mossel Bay which is being commissioned as we speak. We bought a facility from an existing feed company, a small, basic mill and we invested significant amounts of money to build it into a state-of-the-art feed mill. “We are a business that is looking for opportunities, we want to expand, we want to increase our footprint. We came from nothing in 2006 and now we are probably the fourth largest feed company in the country,” says Mr Addis.


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COMPANY REPORT PRESSURE? While the agricultural sector in South Africa has come under pressure from multiple directions, De Heus has a solid infrastructure and is constantly investing in its resources as Mr Addis explains: “We have five mills in SA right now. We produce around 360,000 tons of feed per annum. We have over 400 employees and we invest heavily in our technical advisors – the guys who are out selling the feed and giving advice to our customers. Further investment also lies in our facilities and the guys who are producing and delivering the feed.” The company has an ambitious vision (to build De Heus (South Africa) into the preferred supplier of animal feeds for the independent livestock farmers) and while major strides have been taken towards achieving this goal, Mr Addis tells us that the vision is not solely about output. “Being preferred supplier is not about volume, it’s about people wanting to do business with us. We would rather be over than under subscribed; it will naturally aid our expansion.” For the time being, De Heus is not looking to diversify and full focus will be directed to the company’s trademark service – providing high quality animal feed and adding maximum value. “The SA feed market is fairly mature,” says Mr Addis. “We are always trying to offer new and exciting products but right now we are not diversifying or expanding into markets beyond feed milling. “Agriculture in South Africa is under a lot of pressure. All industries are suffering because of imports. Raw

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material prices have been high and incomes received have been lower. Because of this, farmers and producers are trying to save costs where they can and feed can make up 50-60% of their costs.

“We are feed millers. We see ourselves as specialists in the feed milling industry and our model is definitely not to integrate into agriculture” “Some customers who are under this sort of pressure may end up leaving us for a cheaper alternative but we do have a very good relationship with all our customers and we offer a good value-add.” Obviously, quality is very important in any industry but especially in feed milling. All De Heus mills are AFMA compliant and all are in the process of gaining ISO 22000:2005 certification. The De Heus Umlaas Branch has successfully completed the ISO 22000:2005 certification process, one of the most prestigious quality certifications obtained by a company in the food chain. With backing from its international parent company, good relationships with customers, a strong workforce and outstanding quality credentials, the future looks bright for De Heus in South Africa. As expansion continues, the potential movement into sub-Saharan export markets will undoubtedly help the company grow and become competitive on the continent, in markets which could bring handsome results if approached correctly.

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company report

The locally built FAW Coega assembly plant Editorial – Roland Douglas Production – Hal Hutchison

Local construction firm WBHO are currently building a new assembly plant for Chinese auto-manufacturer FAW. The factory will cover over 400,000m² and create hundreds of jobs, we find out more about the progress so far…

Brazil, Russia, India, China and South Africa (BRICS) are now working closer than ever before following the fifth BRICS summit which was held in Durban in March. Proof of these relationships was seen in March 2012 when major Chinese automotive company, FAW (First Automobile Works) broke ground on their R600 million truck and passenger car plant located at the Coega Industrial Development Zone (IDZ) in the Eastern Cape. Local construction firm, WBHO, have been named as the company who are building the immense factory and the business, who strive to be the best construction company in southern Africa, have made a lot of progress since starting out, just over a year ago.

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The Coega Development Corporation (CDC) is the organisation responsible for developing the IDZ and CDC marketing and communications manager, Ayanda Vilakazi last year said: “Coega welcomes the appointment of WBHO Construction as this reconfirms that FAW is here to stay. This is big news for the Eastern Cape‚ but particularly Nelson Mandela Bay because of the huge economic spinoffs for the city. “Moreover it emphasizes the fact that a number of BRIC countries‚ China and India in particular‚ are watching South Africa with interest and are not afraid to match intention with investment.” WBHO have a portfolio of successful large scale builds including some of the country’s iconic sports stadiums, shopping malls and airports.


WBHO/FAW SA

“Southern Africa is seen as the gateway to Africa and I think this is the first instance where Chinese investment in the region has a concrete dimension to it in terms of spend and operation dynamics”

Speaking about winning the contract, WBHO Construction Eastern Cape MD, Arnie van Jaarsveldt, said: “It was not easy and as always the budget was tight. The negotiations were intense and arduous but in the end a fair deal was struck between the two parties. “It was a joint effort and all the design, construction work and specialist sub-contractor trades and work will be carried out by local companies. “WBHO Construction and their consortium – Uhambiso Consulting Engineers, Studio d’Arc Architects, RPE Quantity Surveyors together with their team of specialist sub-contractors – are very pleased and excited to have won this design and construct bid and look forward to a very successful

relationship with FAW and their consulting engineers MMI, together with the CDC.” The factory’s first phase of construction is scheduled for completion in December this year and will be the latest in a string of investments from multi-national automotive companies. General Motors and Volkswagen both have facilities on or near the Coega IDZ and the location is preferable because of its proximity to the purpose-built deep-water Ngqhurha Port and automotive hub of Port Elizabeth. FAW SA, the regional division of the Chinese corporation, is extremely excited about progress at the site and national marketing manager, Leon du Plessis tells IndustrySA that the plant will serve the local market and act as a gateway to the rest of the continent.

MAY 13 PAGE 71


company report “The factory will serve the domestic market which we are very pleased about. There is also the possibility of serving the African markets, definitely sub-Sahara, very effectively. “The location of the factory was a primary consideration. Port Elizabeth was called the ‘Detroit of Africa’ so reinvestment and redevelopment of an area which is in need is a real positive thing. “Southern Africa is seen as the gateway to Africa and I think this is the first instance where Chinese investment in the region has a concrete dimension to it in terms of spend and operation dynamics.” While this plant will be state-of-the-art and home to fantastic technology, it is not the first African adventure for FAW. “We do already have a presence on the continent,” says Mr du Plessis. “The first foreign assembly plant for FAW trucks opened in Tanzania in 1970. Africa has never been ignored but just not looked at in the same way until quite recently.”

Mr du Plessis was also keen to point out the size of the build stating: “It’s a huge plant, around 440,000m².” The FAW factory will be located in Zone 2 of the Coega IDZ and it is reported that 500 jobs will be created at the plant in the early stages with more to come as production levels increase. This news is welcomed by the region which is now seeing substantial reinvestment from the automotive sector and FAW SA hope that the region will see further investment and more companies opening up in the region. “There is a sense of social responsibility, on a decision side, which is commendable. It shows that we are doing something, taking the lead, and hoping that others will follow suit and that the economy will get a boost,” says Mr du Plessis. “We are hoping there will be a significant renewed presence down there; it will only be advantageous for us and the whole economy.”

A FORTUNE-500 COMPANY The FAW Group is headquartered in Changchun, Jilin, China. It is one of the world’s leading automotive companies and because of this, the announcement to invest heavily in South Africa was met with celebration by officials in the Eastern Cape with Premier, Noxolo Kiviet, on site alongside FAW Chairman Jin Yi at the groundbreaking ceremony for the new facility. FAW is known for manufacturing quality trucks to suit the light, medium and heavy market segments. The company also makes buses, passenger cars, SUVs, pickups, components and parts. Mr du Plessis explains more about the history of FAW in South Africa and tells us that the factory at Coega is not the only investment underway right now. “FAW is still China’s largest vehicle manufacturer and up there among the top three or four in the world in terms of volume. In 2011, they were looking at figures of around 2.6 million vehicles produced. They are a Fortune-500 company that’s jumped from below 200 up to 167th on the list. In the same year Coca-Cola was around 206th worldwide and that gives a good perspective of the size of FAW. “This year is our 20th anniversary is SA. The company was started by Richard Leiter, the MD and CEO of our trucking business based in Isando. The sales office and head office are still there and an assembly factory opened in 1994 in Spartan, Kempton Park. “It is a truck assembly operation along with our national parts hub and service centre for the Isando sales branch.”

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WBHO/FAW SA

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COMPANY REPORT

EXTRA HEAVY

Mr du Plessis was also keen to point out the size of the build stating: “It’s a huge plant, around 440,000m².” The FAW factory will be located in Zone 2 of the Coega IDZ and it is reported that 500 jobs will be created at the plant in the early stages with more to come as production levels increase. This news is welcomed by the region which is now seeing substantial reinvestment from the automotive sector and FAW SA hope that the region will see further investment and more companies opening up in the area.

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In South Africa, FAW have recently entered the market for extra heavy trucks, opening up the potential to serve many new industries so the new plant will come online just at the right time. “About three years ago, we entered the extra-heavy segment with real gusto and now we can serve markets such as civil engineering operations using tippers, mixers, 8x4s etc. That culminated in the launching of our first extra-heavy truck tractor in September last year at Soccer City, the J6. “This was the first totally FAW sourced and designed truck. From the drawing board up, every aspect of that vehicle was FAW’s pride and joy and it’s also a vehicle that is now being marketed in 140 countries worldwide,” says Mr du Plessis As the company continues to grow in South Africa and on the continent it is not only the WBHO built factory that is underway.


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“We are a rapidly expanding organisation, we are building a new three storey head office here in Isando,” says Mr du Plessis. “We are turning the old Spartan factory into a parts hub which will serve the whole of the southern African area. “We own the Isando sales office, the Pinetown dealership and the Cape Town dealership. We are engaging in the rapid and thorough roll out of a dealer network, supporting the products, nationwide,” he adds.

The Coega plant will have a production capacity of 5000 trucks each year, ranging from small right up to heavy and extra-heavy commercial vehicles. In the second phase of construction, set to be completed in 2015, the factory will add a passenger car production line with the capability of producing 30,000 vehicles each year. When the plant is fully operational, FAW SA will look to further increase production to reach 50,000 units per year, qualifying the company for government incentives under the Automotive Production and Development Programme. With expansion to the head offices and ambitious plans to grow the reach of the dealer network, this is a company which is definitely on the growth path and the new factory will be a huge booster for the whole industry in southern Africa. WBHO’s involvement will only create more jobs for local people and greatly enhance the economy in the Eastern Cape, something which will be welcomed by all stakeholders.

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MAY 13 PAGE 75


company report

Unrivalled customer service Editorial: Lauren Grey Production: Chris Bolderstone

With the start of another record year in sales and expansion plans on the horizon, IndustrySA speaks with Sue Mennell, Managing Director of CFAO Zambia, the country’s only authorised Nissan dealer, to find out more about its ongoing success…

Established in 2001, CFAO Zambia has steadily positioned itself as the automobile dealer of choice across the country, and is the exclusive distributor for two globally renowned brands: Nissan and UD Trucks. CFAO Zambia serves most of the country from its three branches in Lusaka, Kitwe and Livingstone; selling a broad range of new passenger and commercial vehicles, trucks and FG Wilson generators, as well as offering financing solutions, trade-ins and after-sales services. With a staff complement of over 100 skilled professionals, CFAO Zambia pride themselves on customer satisfaction through a relentless focus on quality and compliance with automakers’ international standards of excellence, providing customers with a responsive and reliable service. Since taking over the position of Managing Director in 2011, Sue Mennell says she has noticed a very slight

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change in the company’s customer base, as the Zambian economy develops and more private buyers opt for their own vehicle. “There’s very small market here with private vehicles, because you have the second hand vehicles that are coming in which are more affordable to the middle class” she explains. “Saying that, now that there is vehicle financing available in Zambia, there are some private individuals using the vehicle finance to buy new vehicles, otherwise it’s normally government or companies.”

NEW MODELS CFAO Zambia is a subsidiary of the largest automobile network in Africa and the French overseas territories, CFAO Automotive. The group’s partnership with Nissan began in 1991, and continued to grow across Africa by marketing a broad range of passenger and utility vehicles in Gabon, Kenya, Tanzania, Zambia, Malawi, Nigeria, Zimbabwe and Morocco.


CFAO Zambia

“There’s a lot of expansion happening, it’s a very exciting time for CFAO Zambia”

The group are extremely proud of their partnership with Nissan because of the quality of the vehicle, “There’s lots of competition in Zambia,” explains Sue, “for example Ford and Mitsubishi; you do get people who like their brands and they will stick with their brands, otherwise people look for value for money and we’re very lucky with the Nissan because it’s a good, reliable vehicle with a good engine so people like the vehicle and it’s very well priced.” CFAO Zambia launched their newest Nissan model into Zambia on Tuesday 30th April, the Nissan Patrol Y62 which Sue says is the ‘biggest, most exciting launch this year,’ “There’s huge interest in the new model because it’s going to be a direct competitor to the Land Cruiser; I think the vehicle will do very well because it’s very well priced and it’s a great vehicle” she says. “We’re also about to launch the new Y61 Patrol” Sue explains, “which has got a new engine and again

with revised pricing so it will be very competitive on the market. So things are looking good for the highend SUV models in Zambia.” As well as working with Nissan, CFAO Zambia are also exclusive distributors of UD Trucks and are looking forward to future partnerships with other leading car manufacturers, “We will also be going into selling and looking after Volvo, Renault and Eicher, which is an Indian truck. Those will be coming online in the next year or two for distribution in Zambia.”

EXPANSION PLANS Alongside its product range, Sue also says that the Zambian company will be expanding its premises and continental footprint, “… obviously we’re selling more trucks and we’re getting in with the Volvo Group so we’ll need bigger premises … Then we’re looking at going into some of the other provinces.”

MAY 13 PAGE 77


CFAO Zambia

company report The company’s expansion plans come at a time where businesses worldwide are still feeling the effects of the economic slowdown, but Sue admits that CFAO Zambia barely felt the pinch, “We didn’t really notice it, in fact sales are picking up year on year and we’ve already started again with a record year this year. We’ve also been over achieving on our budget for sales of new vehicles, so you wouldn’t think there’s a world slump at the moment.” Sue also explains that the Zambian economy as a whole is doing very well, “The economy in Zambia is doing very well, especially with the copper and the mining, that’s booming, and there are new mines popping up all over the place.” The Zambian distributor’s expansion is estimated to take around three years to complete and cost the company approximately €4 million, “There’s a lot of expansion happening” explains Sue, “it’s a very exciting time for CFAO Zambia.” The dealership already has modern, spacious facilities equipped with leading-edge technology, enabling it to provide a complete range of beforeand after-sales services such as financing solutions, trade-ins, services for professionals, manufacturer’s warranty, original spare parts, 24/7 breakdown assistance, a comprehensive range of after sales service and tailor made contracts for customers wishing to choose between a number of different service contracts, depending on a vehicle’s age and mileage. Sue explains that the company will be expanding the size of its workshop and introducing new services to cope with the increasing number of vehicles, “we’re doubling the size of our workshop and we’ll be moving our truck work shop to a bigger premises because we’re selling more trucks… we have a body shop at the moment, but we want to build a new, state-of-the-art body shop.

Nissan Patrol

PAGE 78 MAY 13

“We’re also looking at introducing a new express service” she says, “because at the moment we just have the main workshop, so we’re looking at putting in an express service just to cope with the servicing side.” The company are also looking into their own tyre franchise, “we’re looking at going into tyres as well which will fit in nicely with the express service.”

EXPORT DEALER OF THE YEAR CFAO Zambia was recognised for its superb service in 2012, and was named Export Sales Dealer of the Year, a title which Sue says they aim to uphold this year, “We won that award for our UD Trucks; we were named Top Export Sales Dealer and we’re hoping to achieve that again this year if we can.” It is an exciting and prosperous time for CFAO Zambia, but as the company continues to grow, Sue says it will never lose sight of its commitment to unrivalled customer service across the country.

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company report

Turning your trash into treasure Editorial - Lauren Grey Production - John Cliff

As Africa’s largest waste management company, Pikitup is committed to achieving a 20% reduction in all general waste to landfill by 2016; IndustrySA speaks to Head of Communications Management, Desiree Ntshingila to find out more about their recycling initiatives.

Johannesburg, South Africa’s largest City and a centre of cultural and economic excellence, but with over three million people calling the vibrant metropolis home, more and more waste is being produced with little or no space for it to be disposed. Historically, landfill sites have been the most common methods of organized waste disposal and remain so in many places around the world, but as a global community we are running out of landfill space, and more emphasis is being put on other forms of waste management. The organisation at the forefront of the waste management movement in Johannesburg is Pikitup, South Africa’s leading integrated waste management company, and with a staff complement of over 4000, the biggest waste management company across the entire continent. Founded in January 2001 with the City of Johannesburg as its sole shareholder, Pikitup’s mission

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is to support the national vision of ‘Zero waste to landfills by 2022’ whilst extracting maximum value from the waste stream; an enormous task for a City that generates a total of 1.6 million tons of waste per annum. Apart from collecting and disposing of the domestic refuse generated by city residents, Pikitup also offers commercial services to some 17,000 businesses in the city and litter picks and sweeps approximately 9000 kilometres of streets within Johannesburg’s eleven regions. Desiree Ntshingila, Pikitups’s Head of Communications Management, recently joined the organisation as part of a new executive team selected to tackle some of the company’s servicing issues, “Pikitup have recently acquired a new executive team so we’re all fairly new. We’ve all been bought in, including our MD who arrived last October, to implement a more aggressive strategy, create efficiency and ensure that Pikitup becomes the brand for other entities to look up to” she says.


Pikitup

Desiree is currently three weeks in to her five year contract with the company, but hopes to stay long term once it has expired, “It’s exciting times and I’m hoping I can serve my five year term and be part of this team that is going to make change.”

NEW FLEET Pickitup operates from eleven depots and has a fleet of around 500 vehicles which are constantly shuttling between customers, its four landfill sites, incinerator and 42 garden refuse sites across the city. The company has recently invested R42.9 million on a new fleet of vehicles, ensuring that its waste collection systems are constantly upgraded and modernised to help meet the growing demands of waste management in the city. “They [the new fleet] were introduced at the start of April,” says Desiree, “we launched the first four of 32 to come into SA. We currently have an aging fleet, some have been repaired and as a result it delays the

collection of refuse at different depots within the City.” The new fleet consists of 20 compactors and eleven street cleaning trucks, brought in to help and assist with the backlog of operations caused by the aging fleet, but also as a means of introducing new technology for collecting and picking up bins. Although some of the drivers have to be retrained to use the new machinery, Desiree says that most of them already possessed the correct skills.

“We are trying to encourage people to separate their waste in terms of paper, plastic and glass before putting them out for collection by Pikitup” MAY 13 PAGE 81


company report

“The drivers will have to be retrained to work the new vehicles, most of our drivers have already been trained; they are familiar with the machinery in terms of its technology and what it has to offer, and many of them have previously used advanced machinery.”

REDUCING WASTE TO LANDFILL As the official waste management company for Johannesburg, Pikitup is committed to helping the City achieve a national goal of ‘Zero waste to landfill by 2022’, and whilst this is considered by some as an unachievable goal – as some waste will always have to be disposed of at landfill sites - it nevertheless remains an ideal and focused goal. A more realistic goal is its commitment to achieving a 20% reduction in Johannesburg’s general waste to landfill by 2016, which the company intends to achieve through various waste minimisation and recycling initiatives, with emphasis on the separation of recyclable waste at source. “Our targets are very realistic,” explains Desiree, “it is a mandate set by the Mayor of the City to say that we need to reach those levels.” One of Pikitup’s main initiatives in order to reach its targets is to establish separation-at-source programmes at all of its depot regions, “we’re trying to educate communities, stakeholders and businesses at large on how to do separation at source, an initiative which encourages people to separate their waste in terms of paper, plastic and glass before putting them out for collection by

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Pikitup” explains Desiree. The separation-at-source programme will be rolled-out across the City over a four year period, and will focus on job creation and community participation. Pikitup has proposed the construction of community-based recycling facilities and the use of garden sites as sorting facilities. In order to spread the word about the separationat-source initiative, Pikitup have trained door-to-door field workers, otherwise known as the Treasure Team, who have been tasked with visiting households in Zondi, Diepsloot, Ivory Park and Orange Farm – the four areas targeted for the 2012/13 financial year- to explain the process and hand out supporting literature. In order for residents to separate their trash efficiently, Pikitup have introduced three separate containers; a beige hessian bag for paper, a clear plastic bag for plastic and other recyclable material and a 240 litre wheelie bin for non-recyclable waste. In addition to the separation-at-source programme, Pikitup is focusing on six additional areas in the execution of its waste minimisation and recycling mandate. These include the composting of organic waste disposed of at garden sites, establishing and/ or supporting builder’s rubble crushing plants in partnership with the private sector, upgrading of garden sites to receive recyclable waste, transforming ten garden sites into centres of excellence, educating communities in good waste management practices and supporting legitimate recycling initiatives.


Pikitup

“The employee service awards are just one of the initiatives we will be embarking on as a business to keep our employees motivated and to recognise their contribution to the industry�

MAY 13 PAGE 83


company report TRASH TO TREASURE Pikitup’s separation-at-source initiative has been dubbed the ‘Trash to Treasure’ campaign, as some of the recyclable waste can be converted into cash, “some of it can then be converted from trash to cash, and through that initiative our landfills won’t have as much waste” explains Desiree. Trash can be converted at a select few of Pikitup’s depots which house Buy-Back centres, “we do not have Buy-Back centres at all of our depots, but those that do mean that people can bring their trash and sell it back to us” explains Desiree. Since its inception in October 2012, Pikitup’s Trash to Treasure project has assisted residents to accumulate 1107 tons of recyclable refuse and created more than 100 new permanent jobs in Soweto and Diepsloot alone, through the Buy-Back Centres which are managed by independent Cooperatives. “We’ve partnered with other corporations in the can industry and the glass industry to ensure they come and receive some of this waste, and as a result this reduces the amount of waste going to landfill” she says. However, Pikitup acknowledges the reality that not all waste can be recycled and landfill sites will still be necessary until other ways of disposing waste have been found, “currently there are other strategies in trying to find additional land for landfills, but we will ensure as a business that we minimise the amount of waste going to landfill, through our Trash to Treasure and separation-at-source initiatives.”

EMPLOYEE SERVICE AWARDS Since its inception in 2001, Pikitup has grown into the largest waste management company in Africa with over 4000 employees, but Desiree says that acknowledging each and every member of staff for their contribution to the industry is high on the company’s agenda. “Recently we had service awards for some of our members; the awards were an internal recognition of the services that some of our employees have given us. We had around 150 employees that were being recognised and awarded for giving the company long service; we had four categories, those who had served the business for 12 years, 18, 24 and 30 years.” Although the business was established in 2001, Pikitup recognised the contribution of those employees who worked in different municipalities before Pikitup was formed, hence the 18, 24 and 30 year achievement awards, “some of those employees worked in different municipalities before Pikitup was formed, so we’re also

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recognising them for their services to other stateowned companies and the City itself” she says. “The employee service awards are just one of the initiatives we will be embarking on as a business to keep our employees motivated and to recognise their contribution to the industry; we want to encourage new employees and show them that we are a business that values its workforce. We just wanted to thank them, to award them and to boost morale, to say you make Pikitup what it is.”


Pikitup FUTURE PLANS Although Pikitup’s present services are restricted to the geographical area of the City of Johannesburg, the company intends to grow in terms of service and efficiency, “our strategy is not to grow or increase in size, but in terms of service delivery, in ensuring we are efficient,” explains Desiree. “We have an up-coming waste summit on May 15th and 16th; we are going to be sharing strategies with other stakeholders on what’s been done in the private sector, globally, locally and continentally. We will also be sharing and unpacking our mandate, to see the types of partnerships we can have, so we’re constantly evolving as a business and looking to try out other things that are available.” The waste summit will take place at the Sandton Convention Centre between 8am and 4pm, with Wednesday’s discussion focussing on recycling and Thursday’s exploring waste treatment technology.

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P.O. Box 2682 Northriding 2162 Email: info@esquareeng.com JOHANNESBURG No 95 First Road Farmall, Kya Sands, 1747 Tel: (011) 875 9906/7/8 Fax: (011) 875 9906

MIDDELBURG Office No 3 No 23 Bhimy Damanc Street Middelburg, 1055 Tel: (013) 243 2893 Fax. (086) 510 0748

Company Reg. No. 2010/011389/07

KLERKSDORP No. 14 GF Westend Building Leask Street, Klerksdorp, 2570 Tel: (018) 462 2884/2990 Fax. (018) 462 2884

Vat Registration No. 4060249952

E-Square Engineering (Pty) Ltd is an Engineering firm which has been offering its valued Clients engineering solutions and adaptable technologies in the following fields of Engineering for the past 10 years:

Civil Engineering • Water and waste water collection, treatment, storage and distribution systems • Roads infrastructure and stormwater management • Waste and Landfill sites management

Structural Engineering

Electrical Engineering

Project Management

• Commercial and Industrial structures

• Power transmission and distribution solutions

• Project and development management

• Residential and Public Facilities structures

• Telecommunications

• Project programming and financial packaging

• Bridges

• Building services

E-Square Engineering’s ethos is to provide solutions which unlock potential within its Stakeholders.

Solutions Unlocking Potential


company report

The longest buses

in Africa…

Editorial – Joe Forshaw Production – Tonnie Geddes

If you ride the bus in Mpumalanga, chances are you use Buscor’s services on a regular basis. The transport specialists are committed to being inventive and embracing technology. IndustrySA looks at two major innovations that have been successful for Buscor in recent years.

In June 2012, Buscor, the leading transport provider in Mpumalanga, saw its new owners set out their plans to take the company to new heights after 32 years of successful operation and exponential growth since its inception in 1980. Mr Timothy Mathebula and Ms Norah Fakude bought majority shares in Buscor when longstanding MD and founder, Fred Kinnear, retired in April 2012. The pair immediately went about promoting their ambitious plans with the confidence that they had the backing of the former MD who said that the vast experience they had in this industry would help them steer the gigantic company to a much greater future.

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“We have more than 32 years’ experience in this industry and we have learnt all we could about the business. We are not going to change anything within this company, we will however, strive to improve every aspect of it,” Mathebula told looklocal. “We still have the same management team to guide and advise us as we tackle this head-on. We are fully aware of the responsibilities and the challenges that await us but we are ready. It will need a lot of hard work from all of us,” he added. Fakude, who also has extensive experience in the industry, said: “We are bold and confident about the future because of what we have learnt from the past leadership. Mr Kinnear taught us everything about this business.


buscor

“The core objective of highdensity passenger transport is moving more people efficiently, safely, affordably and comfortably”

Every passenger has a good hold on a MAN Lion’s City GL

“We have been part and parcel of the programmes and will continue to take collective decisions that will ensure the success of the company.” With more than 2000 employees and over 166,000 passengers carried every day, Buscor is an important part of the Lowveld community and economy. Its reach is widespread, from Hazyview in the north to Barberton in the south and from Ngodwana in the west to Komatipoort in the east, Buscor vehicles cover over 2.3 million km every month.

and performance enhancing, and in the last year the company has put this into practice by investing heavily in a new set of bi-articulated bustrains. A regular bus can seat around 70 people but Buscor’s bi-articulated bustrains can seat 137. At 27m long, these are the longest buses in Africa and Buscor is the first company to make concrete investments into the concept.

INNOVATIVE SERVICES At Buscor, it is company policy to embrace technology and applications which are cost saving

MAY 13 PAGE 87


company report

MAN Lion’s City testing in Sao Paulo

Buscor partnered with the Mpumalanga Department of Transport and MAN Truck and Bus SA to undertake a pilot scheme in 2011 with the purpose of establishing the suitability of the bi-articulated bus. Previous legislation had limited the length of a bus to 22m but the local government granted Buscor the right to operate the bustrains because of the reported benefits that they would bring to the transport system. At the Johannesburg International Motor Show in October 2011, Buscor ordered 40 bustrains and Fred Kinnear, MD at the time, said that the pilot project had proved helpful and thrown up no major problems. “Passengers using our existing bi-articulated buses love the ride comfort and the fact that seatbelts are provided. The engine speed is limited to 80km/h and the longer wheelbase makes it more stable, which adds to the feeling of safety for our passengers. It even boasts a better turning circle than a single-articulated bus. “The investment will help to reduce traffic congestion, road pavement damage and carbon emissions. The addition of 40 new bi-articulated bustrains to our fleet will significantly reduce the number of Buscor buses on Mpumalanga’s roads.” Single-articulated bustrains have a capacity of 115 seated passengers so the bi-articulated bustrains offer

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increased efficiency and better earning possibilities for Buscor. Ray Karshagen, deputy CEO, MAN Truck and Bus SA said: “This efficient solution results in very similar fixed operating costs compared to a single-articulated vehicle – one driver, one driveline, and four axles with the same number of wheels – but accommodating a greater number of seated passengers and therefore improved revenue for the bus operator. “The core objective of high-density passenger transport is moving more people efficiently, safely, affordably and comfortably. The MAN Lion’s Explorer bi-articulated bus meets all these criteria.” The bi-articulated bustrain is made up of a prime mover and two trailers and trailer and bodywork development was done at MAN Bus and Coach in Olifantsfontein, with the cooling trials were carried out by MAN in Pinetown. This was to ensure the cooling system could cope with South African conditions, especially in the Lowveld’s sub-tropical climate. To ensure the engine can cope with the extra capacity, MAN increased the power of the drivetrain. The development of the new prime mover chassis is being undertaken by MAN in Germany, which sees an increase in engine power from 257 kW to 287 kW (350 – 390 hp) on a HB3 4x2 chassis.


buscor

STRAPLINE

TICKETING TECHNOLOGY Buscor showed off its innovative side again in 2011 when it became one of the first African passenger bus operators to install a contactless ticketing system, with the help of business process and information technology services company Affiliated Computer Services (ACS). The ticket system, named the Atlas System, was installed on 400 Buscor buses and has provided added convenience for passengers and drivers.

Tanslucent folding bellows in the MAN Lion’s City GL

Knorr-Bremse is the world’s leading manufacturer of braking and control systems for commercial vehicles and supplies all the world’s leading commercial vehicle manufacturers. Apart from complete braking systems, its product range includes Driver Assistance System solutions all around the power train as well as associated aftermarket service. With its production, sales and service centres, the field of systems for commercial vehicles is represented in over 20 countries around the globe including South Africa.

Contact details: +27 11 961 7816

www.knorr-bremse.co.za PAGE 12 MAY 12

Super Brake is a family run AIRBRAKING & SERVICE CENTRE for KNORR BREMSE & WABCO SA. We specialize in fitting and fixing of off road and on road vehicles. Our services cover a vast variety of FLEET & BUS COMPANIES. We also offer the fixing and fitting of hydraulic brake systems / compressor remanufacturing, air brake valve remanufacturing, ABS, EBS, and all relevant electronic braking services.

Contact Details: +27 13 753 3464

supbrake@lantic.net www.superbrakeservices.co.za

WABCO Automotive South Africa distributes air brake components manufactured by WABCO to all the major vehicle manufacturers and distributors of automotive components in Southern Africa. In addition to product distribution, we provide the following product support services: Specialised training, testing equipment, technical information, system design, telephonic/field support, fleet surveys and support networks.

Contact Details: +27 11 450 2052

wabcosa@wabco.co.za

www.wabco.co.za


company report “The technology will help us lower costs in addition to helping control fraud by improved tracking of activities on the system,” said Johann Bester, IT manager at Buscor. With the contactless system in place, passengers pay for rides with the wave of a contactless fare card, which in turn relays real-time transaction information to Buscor. Following the successful roll out of the contactless ticketing system, Buscor worked with ACS to install touch-screen driver consoles – a first for the country. Driver consoles are used for printing paper tickets, validating contactless cards, and interfacing with the display announcement panel on the front of the bus. The consoles will also allow the driver to open and close their shift, upload all ticketing data to the central application, and can also be used for tracking and security purposes. ACS sees the venture with Buscor as a big investment with the possibility of increasing

buscor distribution of the technology in the South African market. “We see this as a viable solution for the South African market,” said Ken Ericson, director of corporate communications at ACS, “…as the ACS Atlas ticketing system is a multimodal solution, designed to cover public transportation systems including buses, metros, tramways or taxis.” It is innovative projects like these and the willingness to embrace technological advancements that make Buscor one of the industry leaders in transport, not only in Mpumalanga but across the whole country. After only a year at the helm of Buscor, Timothy Mathebula and Norah Fakude have faced big challenges but their unwavering pursuit of excellence, with passenger safety and comfort at the centre of everything they do, will undoubtedly see them grow the company even further and continue to dominate the market in the Lowveld.

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MAN Lion’s City CNG, driver station

PAGE 90 MAY 13


Transportation Components announce their new testing facilities With over 16 years on industry experience, Transportation Components is southern Africa’s master distributor of BorgWarner Thermal Systems. The company specialises in original product distributed through approved independent distributors. Transportation Components adheres to strict quality expectations of the end user and achieves this by partnering with the world’s best manufacturing plants. At Transportation Components we understand the balance between quality and cost, through experience we have learned that quality should never be sacrificed for a lower cost as this has always been proven the expensive route to follow. For this reason we have chosen to partner with companies with similar values. We attended the most recent Auto Mechanika in Germany and have formed great partnerships with BorgWarner, master distributors from the UK, Italy, Croatia, Russia, America and Romania. This translates into a fantastic knowledge base that would benefit all our valued customers in years to come. We are proud to announce that our new test facility shall be available on 2nd May 2013. We extend an invitation to all our valued clients as well as any of the original manufacturers that need to test if their viscous has failed. This facility would be the only one of its kind on the entire continent of Africa and we shall be glad to extend this service to anybody that suspects their viscous (mechanical clutch behind the fan) is the cause of overheating in their vehicle. This would save a lot of time and money on the part of our clients as they would not use trial and error to determine this failure. In the past a viscous would be purchased and installed, only for the customer to realise that the overheating in the vehicle has not been solved. This new facility shall stop all guess work. A further new development is that of tailor made matching of all those units that are not stocked in South Africa. With the aid of BorgWarner as well as engineers from Kit Master USA a scientific approach to this matching process has helped to solve 100% of our client’s needs.

12 REASONS TO REPLACE A FAULTY VISCOUS WITH BORGWARNER ORIGINAL PRODUCT 1.

More usable HP, quicker warm up, improved cab heating, less formation of oil sludge, increased belt life

2.

Reduction of fuel consumption under comparable operating conditions of 5/15%

3. Cab noise reduced by 2/10dB and overall external noise reduction of 10 dB 4. Viewed as an essential component to comply with drive by noise legislation 5.

More consistent engine operating temperature and reduced temperature fluctuation resulting in less gasket problems and cylinder head cracking

6. Optimum temperature for a greater part of operating life contributing to improved durability 7.

10 deg.C region temperature hysteresis for optimum operational characteristic

8. Fully modulating drives under development have shown up to 4% further improvement and reduced disengaged speed by attention to design 9. Fixed fans take typically 5% of engine output at full load but 10/15% at part load. A VFD only engages the fan when required, which may be as little as 2% of the vehicle operating life 10. No shock-loading for optimum cooling and top performance 11. No maintenance 12. Suitable for retrofitting to fixed fan vehicles for a significantly reduced cost of operation


company report

Smoking the illicit tobacco trade in Africa Editorial – Joe Forshaw Production – Chris Bolderstone

In the last 20 years, tobacco companies have faced bigger challenges than ever but one of the major threats right now is the growing illegal trade that is present all over the world. We take a look at the business of BAT SA and discover what they think about the illicit tobacco market and also the factors that have made them one of Africa’s Top Employers.

British American Tobacco (BAT), headquartered in London, UK, is the world’s second largest tobacco group by sales. Its history is well documented and while anti-smoking activists tirelessly campaign against the company’s operations, there are many who respect the business for its contribution to economic development in nations all over the world and its sterling reputation for job creation. The group has 44 factories in 39 countries and employs over 55,000 people worldwide. The company supplies over 180 markets with nearly 700 million cigarettes and while business conditions are changing all the time, BAT is constantly adapting and looking to address the concerns of all stakeholders. In South Africa, BAT celebrated its 100 year anniversary in 2004 and the company employs over 2000 people. BAT SA commit R30 million every year

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to CSI projects, they purchase 60% of the local tobacco crop for production and export, they own around 65% of the legitimate tobacco market and BAT factories in South Africa produce around 26 billion cigarettes annually for domestic and international markets and 1400 tonnes of cutrag tobacco for export. Clearly the business is important to the economy but, as in any market, the sale of cigarettes is still shrouded in controversy. BAT SA, headquartered in Stellenbosch, was given another hurdle in February when the government’s Minister of Finance, Pravin Gordhan, announced a tax increase on all tobacco products. Effective from March 4th, the price of a packet of cigarettes has increased by R1. A 20 pack of Peter Stuyvesant, BAT South Africa’s biggest selling brand and the most popular in the country, will now cost R28.50 (up from R27.50) at recommended retail selling price.


British American Tobacco SA

All images courtesy of BAT

The budget announcement was met with concern by BAT SA with head of corporate and regulatory affairs, Leslie Rance, saying: “This increase is announced in a context of already high tobacco taxes and where the company remains seriously concerned with the proliferation of cheap illegal cigarettes that now constitutes up to 30% of the total cigarette market, due to illegal operators avoiding these very same taxes.”

“We aspire to the highest standard of responsibility in all areas of our business, excellence in leadership, and a sustainable future”

MAY 13 PAGE 93


company report

ILLEGAL TRADE The trade of illegal cigarettes and the production of illegitimate merchandise is a longstanding problem for BAT SA and also the South African government. In 2012, the illicit trade in cigarettes grew to 30% of the total South African cigarette market, up from 21% in 2010. Research has shown that approximately 55% of illegal tobacco products reach South Africa from Zimbabwe, more than 30% is manufactured locally and the rest originates from neighbouring and Middle Eastern countries. Apart from taking market share away from BAT SA, illicit trade has also caused a problem for the Finance Minister with research suggesting that around R5 billion was lost in excise duties and VAT, a problem which has been felt by other SACU (Southern African Customs Union) member states - Botswana, Lesotho, Namibia and Swaziland. “Whilst we remain encouraged by the government’s response to the problem of illegal cigarettes, the reality is that illicit trade is on the increase and we are expectant of further supportive actions to drive down this growing trend, especially given the Minister of Health’s recent signing of a global Protocol to Eliminate Illicit Trade in Tobacco Products,” said Mr Rance. The company also said that it remains committed to a balanced regulatory environment, fair and open trade as well as cooperation with authorities in addressing the illicit trade in tobacco products. The entire BAT group see the illegal trade of cigarettes as a major threat. In its 2012 Sustainability Report, the company said: “The global illegal market is roughly equivalent in size to the world’s third largest multinational tobacco company by volume. “Up to 12% of global tobacco sales are estimated to be illegal, making cigarettes one of the most commonly traded products on the black market.” Because of this the company say they are working with other tobacco companies, governments, law enforcement agencies, customs officials and international organisations, such as the World Customs Organisation, to tackle the black market and educate consumers about the people behind it. “Our Anti-Illicit Trade Intelligence Unit works hand in hand with law enforcement agencies to share intelligence and take swift action,” BAT says. Illegal tobacco activity generally falls under three categories – smuggling, counterfeiting and local tax

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evading. Of course, all of these have a negative impact on the business of BAT but the company has singled out counterfeiting as a significant problem saying: “A key focus is placed on the protection of our brands which is our most important asset.”

BEST EMPLOYERS With over 2000 employees in South Africa, BAT SA is a large employer and the company takes pride in the relationships it has with its staff. In public media, the company often reiterates its commitment to first class HR. In the 2012 Sustainability Report, the company says: “Great people and an engaging culture are key to our success.”


British American Tobacco SA

Giovanni Giordano, Group HR Director, states: “Having a talented workforce has become one of the most critical factors in our industry. We want BAT to have excellent people, engaged teams and be a great place to work. After all, it is our people who deliver our Group strategy.” This outstanding commitment was recognised by the CRF Institute in 2012 when BAT SA was named as one of the country’s BEST Employers, alongside only 72 other and also one of Africa’s Top Employers alongside only seven others including Microsoft, Unilever and G4S. The CRF Institute said of BAT SA: “With more than 20 different brands of cigarettes, BAT SA exports its products to 31 countries across Africa and the Middle East and is one of BAT’s most successful subsidiaries. BAT SA sees its staff members as valued individuals with needs and dreams and it is this view that has given the company an established reputation as an employer of choice.


company report “The Top Employers certification is only awarded to organisations that meet the highest standard in HR. In the research, all critical areas of the HR management of the participating organisations were assessed. The rating showed that BAT SA has outstanding employee offerings and thus qualified for the exclusive Top Employers certification.” Research by the CRF Institute also showed that BAT SA, through their work in Angola, Malawi and Zimbabwe as well as South Africa, invested significantly in training and development, have a competitive rewards scheme and promote a real culture of excellence. Based in the Netherlands, the CRF Institute is renowned for its independent, objective HR assessment and acknowledgement. CEO, David Plink, says: “… current and prospective employees can trust upon the certified organisations to have excellent conditions in place for their development and growth.” Ziyanda Khumalo, a management trainee at BAT SA, told CRF Institute researchers: “What I appreciate most about working for BAT is the focus on development. The organisation is committed to helping individuals realise their goals and further their careers through the support of coaching and mentorship.” BAT SA operates in a challenging environment. There are the well documented health risks associated with smoking along with tax concerns, packaging rules, advertising laws and, as discussed, the illegal market that is decimating sales and also causing further health concerns. However, even with these powerful burdens, the company still operates very successfully. Major investment is made into CSI, levels of scientific research are at an all-time high, the products are made to the highest quality standards and the company even engages in ethical marketing campaigns which are often detrimental to their own sales, not just in South Africa but also in global markets. The company is keen to point out as often as possible that smoking is a choice and so there will always be a market. To ensure that this market is always served in the best possible manner, BAT SA will ensure they continue to attract and retain the best employees possible, something which to date, they have been very successful with. BAT SA Managing Director, Brian Finch, sums this up by stating: “We aspire to the highest standard of responsibility in all areas of our business, excellence in leadership, and a sustainable future.”

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PAGE 96 MAY 13


British American Tobacco SA

MAY 13 PAGE 97


INDUSTRY RECOMMENDED

This is the latest installment of our Industry Recommended directory, a list of companies across a range of industry sectors over SA.

Agriculture De Heus

Daimler Fleet Management

Sambit

Established in 1998, Daimler Fleet

Manufacture, supply and apply bituminous

De Heus Feed is an international company

Management has been managing a

products for the construction industry.

whose core business is the production and

diversity of South African fleets for over a

These products include Penetration

marketing of high quality feed.

decade, confirming itself as a key player in

bitumen, Cut back bitumen, Various

www.deheus.co.za

the industry.

Modified bituminous products and many

0861 033 247

others.

British American Tobacco

www.daimlerfleetmanagement.co.za

www.sambitholdings.co.za

Part of the British American Tobacco

CFAO Zambia

C.T.C Plant Company

Group of companies which operates in

CFAO Zambia Ltd is the Zambian

more than 180 countries worldwide.

subsidiary of CFAO Automotive, the

www.batsa.co.za

largest automobile network in Africa and

Sales and support of used earth moving plant & equipment worldwide. www.ctcplant.co.za

the French overseas territories.

agrilime

www.nissan-zambia.com

construction

A quality supplier of natural limestone for both feed grade limestone as well as

Superbrake

WBHO

agricultural limestone applications.

Super Brake was established in Nelspruit

+27 14 536 9901

by Mr. Christo Malan as a family business

Architecture FGG Architects

to grow as one of the best in the braking

FGG Architects was established in

www.superbrakeservices.co.za

WBHO has always strived to be the best construction company in Southern Africa. Currently working on the FAW vehicle factory in Coega. www.wbho.co.za

and service game. +27 13 753 3464

Durban in 1960 and with a vast portfolio of work the firm has made a substantial

Aucor

contribution to South African architecture

Aucor’s years of industry experience with

over the past 50 years.

a diverse range of operational sectors

+27 31 208 2272

places us at the forefront of auction within

www.fggarchitects.co.za

Southern Africa. www.aucor.com

Modena Design Modena Design Centres is the preferred

Maritime Motors

Autodesk Consulting and Services

Maritime Motors, established in 1958 by

Company in South Africa, accredited as an

Rudi Stucken, has since been the premier

Autodesk Gold Partner.

luxury vehicle dealership in Port Elizabeth.

0861 MODENA

+27 41 399 2800

www.modena.co.za

www.maritimemotors.co.za

Consulting Engineers: Mechanical P&L CC Parsons & Lumsden have been proud to be associated with FGG Architects on several prestigious projects such as Nkozi Albert Luthuli Central Hospital and Durban Midlands Medical Centre. +27 31 764 7727 www.pandlcc.co.za defence Denel Dynamics

civil engineering automotive

Haw & Inglis

faw

Haw & Inglis is a Cape based construction

Commercial truck company, FAW

company specialising in road construction

has customers across the length and

and rehabilitation.

breadth of Southern Africa including

www.haw-inglis.co.za

Electronics

courier companies, farmers, construction companies, mines, timber transporters,

Independent Group

truck rental companies and many others.

We specialise in Mobile Welding, Lineboring,

+27 11 392 1530

General Engineering, Crusher Repairs,

www.faw.co.za

Bucket Repairs and many more.

PAGE 98 FEB 98 MAY 13 13

Denel Dynamics is part of the Denel Group, South Africa’s largest manufacturer of defence equipment. www.deneldynamics.co.za

Ivor Smith Electrical We are commercial and industrial electricians, we are very active in the automation industry, catalytic


INDUSTRY RECOMMENDED converters, factories, warehousing,

manufacturing

community, SAEON is an institutionalised

buildings and the tyre industry.

Duro

network of departments, universities,

+27 41 453 6310

The Group provides the infrastructural and construction industry in Southern Africa with products designed and suited to the needs of the applicable industries. www.durowin.com

science institutions and industrial partners.

www.ivorsmithelectrical.co.za www.ivorsmithelectrical.co.za

engineering E Square Engineering E-Square Engineering (Pty) Ltd is wholly

www.saeon.ac.za

Southern Mapping Southern Mapping Company, with some 200 man-years dedicated to the power industry, provides airborne and satellite mapping using a variety of technologies

owned black company, specialising in Civil, Structural, Electrical Engineering and

packaging

to a number of different market sectors,

Project Management

Global Packaging

including the energy sector.

+27 11 875 9907

Providers of a huge range of plastic

+27 11 467 2609

www.esquareeng.com

packaging solutions for over 10 years,

www.southernmapping.com

specialising in Plastic Bags, Palletwrap,

Financial Services

Shrinkwrap Film, Plastic Tubing & Sheeting

security

FNB Zambia

and many more.

Powell Tronics

FNB offers a wide range of banking

+27 12 666 7750

products, including Online Banking, Forex,

www.globalpackaging.co.za

The national distributor for Morpho Products - Morpho offers a unique multi biometric product portfolio with fingerprint, multimodal and facial devices coming soon. +27 11 234 6990

home loans and day-to-day banking and other financial products.

plant hire

www.fnbzambia.co.za

Komga Motors Komga Motors was established in

Fire Safety

1978. We specialise in the transport of

Firetech Projects

earthmoving machines. We are situated

Gunnebo

Firetech Projects (PTY) Ltd was

on the N2 highway 60Km north of East

established in 1991 with the aim of

London.

becoming the number one Maintenance

+27 43 831 1218

& Installation Company in the fire and

komga@iafrica.com

Gunnebo has years of experience delivering security solutions and has unrivalled expertise in secure storage, site protection, entrance control and cash handling. www.gunnebo.com

security market. +27 12 667 2335

public transport

www.firetech.co.za

Buscor

Wild & Marr Wild and Marr (Pty) Ltd is Southern Africa’s renowned fore-runner in the distribution and installation of professional

Buscor (Pty) Limited is a leading passenger bus company operating since 1980 mainly in the Lowveld region of Mpumalanga Province. www.buscor.co.za

audio and video equipment.

textiles Workwear Depot In three short years Workwear Depot has become the leader in delivering unique workwear solutions to South African businesses and individuals.

+27 11 974 0633

Recruitment

www.wildandmarr.co.za

MPC SA

www.workweardepot.co.za

Since 1998, the MPC Recruitment Group has been providing a range of innovative and effective recruitment solutions to some of the largest corporate companies in South Africa. www.mpc.co.za

Vehicle Tracking

Scientific Research

Waste Management

SANSA

Pikitup

Logistics

The South African National Space Agency

Joburg’s transformation into a world-class

United Auto Ferry

was created to promote the use of space

city begins with presenting a clean and

We offer a full vehicle transportation

and cooperation in space-related activities

hygienic environment to all city residents

service that can move a single car or a

while fostering research in space science,

and visitors. In this regard, the city’s official

fleet of vehicles, quickly and effectively.

advancing scientific engineering through

waste management service provider, Pikitup

+27 11 823 1468

developing of our human capital and

Johannesburg (Pty) Ltd, has a crucial role

www.unitedautoferry.co.za

provide support to industrial development

to play.

in space technologies.

www.pikitup.co.za

legal Bowman Gilfillan

Bowman Gilfillan is one of Africa’s premier corporate law firms, employing over 310 specialised lawyers and a total staff of some 550 people. www.bowman.co.za

Transportation Components

Mix Telematics State of the art fleet management products & services from MiX Telematics provide the most comprehensive range of fleet management information available today. www.mixtelematics.com

www.sansa.org.za

Distributing quality products to the automotive industry.

SAEON

+27 11 444 0088

Established in 2002 after a process

www.trancom.co.za

of deliberation within the research

For more information about how your company can be recognised for excellence across many areas please get in touch.

MAY 13 PAGE 99



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