connects everyone on the scene of a crisis situation through computers installed on the CRT bus and a wireless network, including mobile devices. The software keeps track of all information and events quickly and easily. Officers simply enter brief notes and the software tracks the time for each entry. It not only creates a timeline of negotiations and events, but also is able to upload and disseminate vital information such as photographs and maps to all CRT members. Another key component is a chat feature that provides a fast and secure way to communicate. There also is a running timer of the entire event so negotiators are always aware of how much time has elapsed, an important factor in crisis negotiations. In addition, all pertinent information is listed at the top of the page, so team members can get up to speed with just a glance at the screen. Two other big advantages of the upgrade are ease of installation and the ability to save files offline. Everything connected with a particular case can be easily downloaded for a presentation in court,
providing visual documentation to corroborate and expand on officer testimony. This is more effective and is more difficult to debate.
software. Indiana Tech plans to make the Emergency Services Communication an ongoing project, promoting the software and making upgrades as needed.
Following their IAHCN presentation, Swygart and Whetstone were “immediately swamped with questions” as agencies from around the state were very interested in the software. The students handed out the 200 CDs and 150 information folders. They installed the system on three laptops at the conference and fielded calls from many agencies, including the Plainfield Correctional Facility. Swygart believes the software can make a big impact at correctional facilities, too, helping connect all personnel to one overall system.
Both Swygart and Whetstone credit Indiana Tech with providing them with the education they needed to undertake a project such as this. They are also quick to recognize Mansfield for helping them along the way. “She is so good at looking out for students,” Whetstone says. “It makes a big difference.” He adds that he was lucky to have her for his advisor as well, saying, “She’s a big reason why my experience here has been so good.”
John Bowers and the Fort Wayne Police Department use the Emergency Services Communication as part of their new state-of-the-art CRT bus. Indiana Tech hopes this is only the first of many agencies throughout the state and around the country who make use of their free Volume 8, Issue 1
As for the future, neither student knows what’s in store. Swygart would love an opportunity to work for a federal agency such as the FBI, saying he can’t picture working in a cubicle all day. With more than two years of school left, Whetstone hasn’t chosen a direction yet. However, both say this project is a big plus for their rèsumès and their futures — just like their college of choice, Indiana Tech. Fall 2011
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