Venue Operations
Security
1.
Lost and Found procedures need to be well established and communicated to all parties.
2.
Bring on Venue Managers and Zone Captains at least 4 weeks before the Games. When establishing an Operations Centre, ensure that minimal staff required by functional area are identified and scheduled for the full period of the Games. Once the Games are underway it is difficult to pull staff back to the Centre.
Telecommunications
Venue Fit Out 1. 2. 3.
Involve vendors with planning teams to ensure that the range and diversity of telecommunication requirements can be identified and addressed in a cost effective manner.
Transportation 1.
2.
3.
4.
Request registrants to provide information on how they expect to travel from their accommodation to competitions and events. This information should help to schedule the appropriate level of public and Games transportation and identify requirements for parking. Incorporate volunteers assisting with parking and traffic management into the venue teams rather than coordinating them centrally by the Transportation Committee. Manage the transportation volunteers assigned to park and ride shuttle sites through the VIP driving program. Ensure representatives from the contracted service providers and the Transportation Committee are present at the Operations Centre.
Warehouse Logistics 1.
2.
3.
Edmonton 2005 World Masters Games — Final Report
Operate the VIP dispatch and the warehouse from the same location, to provide for the quick distribution of small items. Manage an effective Logistics Database—it is a critical tool in the successful implementation of the Games. Develop a comprehensive load-out schedule, including all supplier-direct services.
French Language Services 1.
2.
56
Connect operations staff with sport committees as early as possible. Confirm final sport requirements at least one month prior to competition. Recognize that flexibility is important for Venue Fit Out to ensure sports receive what they need to operate efficiently. Ongoing changes in sport needs due to the late confirmation of final registration created challenges with suppliers, the Operations division and delivery schedules.
For any event hosted in Canada, make a full commitment to producing a bilingual event from the outset. When official languages expectations are integrated into the planning process from the beginning, all Games aspects and appropriate budgeting can then align to official languages requirements. Recruit a high-profile francophone ambassador for the event.