IIARI INK
JUNE 2019 | VOLUME 2 ISSUE 6
INDEPENDENT INSURANCE AGENTS OF RHODE ISLAND Insurance News & Knowledge
AWARDS LUNCHEON - JUNE 11, 2019 IIARI celebrated the newest certifications in our industry at our Awards Luncheon during our Annual Convention. Congratulations to all of our awardees!
New AAI Certifications -- Accredited Advisor in Insurance. From Left to Right, Maureen McNamara, AAI, AIS, ACSR, from Ind.
Ins. Agents of Rhode Island, Elisabeth Deschene, AINS, AAI, from Cross Insurance - RI, Melissa Salmani, ACSR, AAI, AIS, from Beacon Mutual Insurance Co., April Duff, ACSR, AAI, from Gates Insurance Agency, Inc. Jonathan Augusto, AAI, from Butler & Messier, Inc. Autumn Finnegan, AAI, from Starkweather & Shepley Insurance, Jane King, AAI, from Beacon Mutual Insurance Co. Tracey McCloskey, ACSR, from AAI Cross Insurance - RI, Lee Ann Pannone, ACSR, CPIA, AAI, from Carey, Richmond & Viking Insurance, Melissa Randall, CISR, ACSR, from AAA Northeast Insurance Agency, Inc. and Donna Bianchi, ACSR, AAI, from AAA Northeast Insurance Agency, Inc.
Accredited Customer Service
Representative Commercial Lines From Left to Right, Christi-Lee Clark, ACSR, from Bentsen-Combies Insurance, Inc. Christina Vieira, AAI, ACSR, from John Andrade Insurance Agency, Inc. Kerri Riggi, ACSR, from The Insurance Center, Inc. Erika Oliveira, ACSR, from Naughton Insurance, Inc., Susete Aguiar, CPIA, ACSR, from Blais Insurance.
IIARI INK
JUNE 2019 | VOLUME 2 ISSUE 6
INDEPENDENT INSURANCE AGENTS OF RHODE ISLAND Insurance News & Knowledge
Accredited Customer Service Representative Commercial Lines (ACSR) From Left to Right, Laurie Koscielniak, ACSR,
from Chatterton Insurance, Inc. Top: Dennis Charland, ARM, ACSR, AIS, from Charland Insurance. Christi-Lee Clark, ACSR, from Bentsen-Combies Insurance, Inc. Eileen Manchester, ACSR, from Partners Insurance Group - Tiverton. Top: Jennifer Pennacchia, ACSR, from AAA Northeast Insurance Agency, Inc., Janice De Feo, CPIA, ACSR, from Blais Insurance Scott Gagnon, ACSR, from Woodmansee Insurance, Inc. Elaine Harris, ACSR, from Mansfield Insurance Agency, Inc. Kerri Riggi, ACSR, from The Insurance Center, Inc. Chrystal Glynn, ACSR, from World Insurance Assoc., LLC. Nicole Storm, ACSR, Thorp & Trainer, Inc.
Associate in Insurance Services (AIS) From Left to Right, Maureen McNamara, AAI, AIS, ACSR, from Ind. Ins. Agents of
Rhode Island, Sarah Lassor, AAI, INS, AINS, CPIA, PGI, AIS, from Thorp & Trainer, Inc. Margaret-Mary Arts, ACSR, AAI, AIS, from Butler & Messier, Inc. Melissa Salmani, ACSR, AAI, AIS, from Beacon Mutual Insurance Co. Denise Palmigiano, AAI, ACSR, CPIA, AIS, from Beacon Mutual Insurance Co. Dennis J. Charland, ARM, ACSR, AIS, from Charland Insurance.
Certified Insurance Center Representative (CICR) Laura Pires, CISR, from Smith Insurance Group, Inc. and Holly Morehouse, CISR, from AAA Northeast Insurance Agency, Inc.
Certified Insurance Counselor (CIC)
Teresa Ellis, CIC, AIM, AIC, from Woodmansee Insurance, Inc.
Certified Professional Insurance Agent (CPIS)
Sherry LaPointe, CPIA, from World Insurance Assoc., LLC and Lindsay Hoyle, CPIA, from Lezaola Thompson Insurance, Inc.
IIARI INK
JUNE 2019 | VOLUME 2 ISSUE 6
INDEPENDENT INSURANCE AGENTS OF RHODE ISLAND Insurance News & Knowledge
FULL LIST OF 2019 AWARDEES AAI
Patricia Amado Jonathan Augusto Donna Bianchi Isis DeLeon Elisabeth Deschene April Duff Rosa Fernandes Autumn Finnegan Kelley Hartshorn Jane King Diane Manzo Catherine Martel Tracey McCloskey Maureen McNamara Celia Olivo-Dickerson Lee Ann Pannone Sherri Poccia Melissa Randall Melanie Ronci Melissa Salmani Hannah Sowa Diane Veltri Michelle Vitale
AINS
Neal Leaheey Matthew Pina
ACSR Personal Lines Tasha Almeida Gina Belford Katie Booth
Cathy Broadmeadow Ariel Cabral Dennis J. Charland Christi-Lee Clark Tina Clark CaraMarie Costa Janice De Feo Madelyn Farrar Milissa Farrell Scott Gagnon Rosanna Genao Chrystal Glynn Elaine Harris Sandra Harrop Michael Johnson Laurie Koscielniak Eileen Manchester Elvira Mitchell Brian Morris Dawn Parkhouse Jennifer Pennacchia Isaura Pereira Peter Perroni Kerri Riggi Melanie Ronci Justin Shaw Nicole Storm Kairem Tavares Kadie Williams
ACSR Commercial Lines Susete Aguiar Christi-Lee Clark Yolanda DaSilveira
Alex De Los Santos Erika Oliveira Kerri Riggi Jadyne Snead Hannah Sowa Elisa St. Jean Diane Veltri Christina Vieira
CISR
AIS
CISR Elite
Margaret-Mary Arts Cassandra Cambra Dennis J. Charland Joy Chhork Alex S. Finkelman Sarah Lassor Maureen McNamara Denise Palmigiano Melissa Salmani Hannah Sowa
CIC
William Arnold Elisa Cardone Teresa Ellis Evan Gilden Jeffrey McKernan Ashley Motta
Nancy Berube-Rousseau Donna Bungiro Shelley Garcia Brenda Marshall Holly Morehouse Laura Pires Melissa Ryan
Donna Maguire
CPCU
Anthony Villella
CPIA
Jennifer Felicio Lindsay Hoyle Sherry LaPointe Susana Leander
CRIS
Shannon Crowley Brian Rossi
CRM
Evan Gilden Jeffrey McKernan
members please note: IAIP of RI is NOT IIARI Some members have expressed confusion about IAIP of RI. The International Association of Insurance Professionals of Rhode Island is distinctively different than IIARI. IAIP is not affiliated or connected to the Independent Insurance Agents of Rhode Island (although they exhibited at our annual convention).
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INTERESTED IN A DESIGNATION PROGRAM? Jumpstart your career with the folllowing designation programs availabe from IIARI. We offer discounts for members and classes in our Warwick Location. ACCREDITED ADVISOR IN INSURANCE (AAI) This program is a three-part, nine course program that delves into every facet of operating an agency. It provides significant insight into business law, finance, marketing, sales, insurance coverages and insurance agency operations. The designation is highly recommended for agents, brokers, agency principals, producers, account managers and customer service representatives. ACCREDITED CUSTOMER SERVICE REPRESENTATIVE (ACSR) Earning this designation conveys your commitment to excellence in customer service and professionalism. Plus, the ACSR designation distinguishes you as being prepared to meet the complex insurance challenges your clients face. It is highly recommended for agents, brokers and customer service representatives. ASSOCIATE IN INSURANCE SERVICES (AIS) This nationally recognized educational program is designed specifically for insurance personnel. By completing the AIS program, you’ll gain a basic understanding of continuous improvement principles that will help you attract new clients while retaining current customers. CERTIFIED INSURANCE COUNSELOR (CIC)* The Certified Insurance Counselor (CIC) Program is a nationally acclaimed continuing education designation program. Its course content and practical application make it the most essential program for both agency and company personnel.
CERTIFIED INSURANCE SERVICE REPRESENTATIVE (CISR) * The Certified Insurance Counselor (CIC) Program is a nationally acclaimed continuing education designation program. Its course content and practical application make it the most essential program for both agency and company personnel. CONSTRUCTION RISK AND INSURANCE SPECIALIST (CRIS) The Construction Risk and Insurance Specialist (CRIS) program is a specialized curriculum focusing on the insurance and risk management needs of construction projects and contractors. CERTIFIED PROFESSIONAL INSURANCE AGENT (CPIA) The AIMS Society’s Certified Professional Insurance Agent (CPIA) Designation is a nationally recognized designation program. The seminars are designed to enhance the ability of producers, sales support staff and company personnel to efficiently create and distribute effective insurance programs. MANAGEMENT LIABILITY INSURANCE SPECIALIST (MLIS) - NEW The Management Liability Insurance Specialist (MLIS®) program is composed of a specialized curriculum focused specifically on directors and officers (D&O) liability, employment practices liability (EPL), and fiduciary liability insurance. *CIC and CISR are offered through the Massachusetts Association of Insurance Agents. Please contact our office with any other questions.-
INTERESTED IN GETTING AN INSURANCE DESIGNATION? Click here to be notified when the next enrollment for our designations open >>
IIARI INK
JUNE 2019 | VOLUME 2 ISSUE 6
INDEPENDENT INSURANCE AGENTS OF RHODE ISLAND Insurance News & Knowledge
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IIARI INK CALL FOR NEWS We invite you to submit your agency news for publications in the association’s monthly digital newsletter: IIARI INK (Insurance News & Knowledge). The following agency news would be appropriate material for publication: • • • • •
Staff promotions Staff retirement New hires New innovative agency practices Charity sponsorships/fundraisers/events
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IIARI INK is published by the Independent Insurance Agents of Rhode Island (IIARI). Statement of fact and opinion is made based on the responsibility of the authors alone and does not imply an opinion on the part of IIARI, it’s officers, directors or members. Reprint requests should be referred to IIARI. Copyright Š 2019 Independent Insurance Agents of Rhode Island Independent Insurance Agents of Rhode Island • 2400 Post Road, Warwick, RI 02886 • Phone: 401-732-2400 • www.iiari.com