Medical Innovation In organizations where the lives of people depend on the smooth flow of information, SMS technology can hold the key to many user-friendly applications — and lives. The Calcutta Medical Research Institute found a way to use SMS to do that. This automated service benefits hospital staff as patient information is relayed to them instantly. It enhances the efficiency of the in-patient service delivery system by reducing gaps in communication. Using a VBS Script and a SQL Server platform, the SMS service initially started with notifications about patient admission, discharge, referrals, bed transfers, etcetera, to doctors and management whenever an entry or a change was made. “We have taken a SMS gateway from SMSLIVE to push SMS taking data directly from database every five minutes, says Vishnu Gupta, CIO, The Calcutta Medical Research Institute. “It is extremely convenient for both doctors and patients.” The IT team now plans to add multiple instances that can generate and insert data in a SMS database as per requirements. CIO SNAPSHOT COO: Rupak Barua REvENuE: Rs 58 crore EMPLOyEES: 1,100 IT STAff: 16 PROjECT NAME: Automated SMS Alert Service
Vishnu Gupta The Calcutta Medical Research Institute
Chief Information Officer
Vol/3 | ISSUE/21
COST: Rs 15,000 gO-LIvE DATE: March 2007
REAL CIO WORLD | S E P T E M B E R 1 5 , 2 0 0 8
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