Sebastian Joseph, presidenttechnology & FM, DDB Mudra Group, realized that the company’s existing processes were cumbersome, time consuming, resource hungry and were ridden with inefficiencies. Documents scattered across over 25 physical locations made data collation an arduous task. Besides, the process was hamstrung with a lack of accessibility and inaccuracies. Joseph developed a Web-based, integrated facility management portal that provides a comprehensive view of all administration and facility management related transactions of the group. The
initiative helps the organization keep track of its property (new leases, lease renewals, lease payments), travel management (domestic, international, local cabs, hotels), attendance management, utility bills/ services management, and brand and dispatch management. Apart from these, it also manages budgets and sends alert to all stakeholders about lease expiry or renewal, insurance claims, resignations and new recruits. This has rid the company of inaccurate data, cumbersome processes and inefficiencies. And has made the administrative process more transparent.
WINNER Company Name:
DDB Mudra Group Industry:
Advertising Headquarters:
Mumbai Employees:
Over 1,100
Sebastian Joseph DDB Mudra Group
IT Team Internal:
8 MD and Group CEO:
Madhukar Kamath
2012
VOL/7 | ISSUE/11
REAL CIO WORLD | S E P T E M B E R 1 5 , 2 0 1 2
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