HUGS 2013 Annual Report

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HEART TO HEART Help, Understanding & Group Support

“Embracing Hawaii’s seriously ill children and their families”

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ANNUAL REPORT

“HUGS has benefited our family most by becoming the extended family we need when we just need to laugh, talk and have a good time.” — a HUGS Parent.


2014 BOARD OF DIRECTORS & STAFF

Aloha,

HONORARY TRUSTEES June Jones Barbara Marumoto BOARD OF DIRECTORS Jason Higa President David Kostecki Past President Patrick Klein President-Elect JoAnn Lumsden Vice President Bill Tobin Vice President Chason Ishii Vice President Catha Combs Secretary Franklin Tokioka II Treasurer Darrick J. M. Ching Calvert Chipchase Christine Daleiden Joel Emperador Rojo Herrera, Jr. Greg Kikukawa Wenli Lin Charles Loomis Iris Matsumoto Carri Morgan Terri Okada Sonja Swenson Rogers MEDICAL ADVISORS Desiree Medeiros, M.D. Darryl Glaser, M.D. Howard Klemmer, M.D. HUGS STAFF Joan Naguwa

Executive Director Marty Oliphant, MSW Director of Programs Jamie McLaughlin Development Coordinator Ann Yasui Volunteer Coordinator Nicole La Rose Program Manager Stephanie Caoili Program Specialist 3636 Kilauea Avenue Honolulu, HI 96816-2318 Tel: (808) 732-4846 Fax: (808) 732-4881 Email: HUGS@hugslove.org Website: www.hugslove.org

AUW Designation #96590 CFC Designation #84333

“HUGS has been an uplifting light during trying times. They let us laugh, cry and feel special, especially during the periods when you need an outside group hug. They showed us that people do care for all members of the family.” These words, said by a HUGS mom, reflect what HUGS is all about – our mission and what we hope every family with a seriously ill child in Hawaii will experience.

I am honored and privileged to be a part of HUGS. The spirit and caring that propels this agency forward amazes me: the steadfast commitment, unwavering dedication and strong compassion of our Board, staff, volunteers and community partners together with the courage, strength, and love of our families. HUGS is a uniquely special organization where you can really see the best of the human spirit each day community supporting one another through tough times. The past two years have been have been filled with successes and accomplishments as well as transitions and challenges. We launched our SibShop® program for siblings of seriously ill children, Teen Peer Groups, strengthened our outreach to children and families in the hospital, and served more families than ever before, 15% more families! The number of volunteers supporting HUGS programs increased by 23% with more than 6,000 hours of service to our families and agency. This was all made possible only with the incredible help and generosity of our Board, donors, volunteers, and corporate and community partners. We are so grateful to each of them for wrapping our children and families with generous hugs to ensure that their challenging journey is made easier. As our families’ and their needs grow, we hope you will continue to share your support for many years to come. Mahalo, Joan Naguwa HUGS Executive Director

On behalf of the HUGS Board of Directors, I would like to thank you for your many generous gifts of wealth, resources and time throughout 2013 to improve the quality of life for Hawaii’s seriously ill children and their families. It was with your support that we were able to make a positive impact in the lives of our HUGS families and children.

Aloha,

2013 and 2014 brought several changes to HUGS. With much gratitude, we bid farewell to John Howell, HUGS Interim CEO, who spent several months leading HUGS until Joan Naguwa, our new HUGS Executive Director, joined us in October 2013. We also welcomed new HUGS staff: Marty Oliphant, Director of Programs; Stephanie Caoili, Family Service Program Specialist; and Jamie McLaughlin, Development Coordinator. The HUGS staff and board have worked hard to maintain the quality of our core programs and services to meet the needs of current and new families. We need your help to continue our work. Like most Hawaii nonprofits today, HUGS is challenged to secure sufficient resources to fulfill our mission. Funding resources are rapidly changing their priorities. National and local data indicate that individual contributions have remained flat. The situation at HUGS is no different. Our commitment to our HUGS families and children remain steadfast and the need for our services continues to grow. With your ongoing compassion and support, we will continue our holistic services of offering support to each individual member of the family and the family as a whole. Please help us in preserving the important work of HUGS, and make your tax-deductible donation before year’s end, or better yet, today. Mahalo nui loa. Jason Higa HUGS Board President

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The Dita Family

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eing a military family has many challenges. For the spouse of a military service member, the list of challenges seems to be a mile long. From taking care of a household alone to the frequent sleepless nights worrying about their service member, the list may seem never ending. The Dita’s seemed like your typical Navy family.

Lexi was diagnosed with Leukemia. The next couple days were a whirlwind of activity. By April 4, Lexi and her family left all their belongings behind and took a 20-hour military flight to Hawaii so Lexie could begin the treatment she needed at Tripler Army Medical Center. Nino was later transferred to Joint Base Pearl Harbor Hickam.

They were stationed at Sasebo, Japan with their two small children, Angelo, 4 and Lexi, 1, far from home and family. But they knew the drill and were making the best out of their situation. Nino was on a routine deployment in the Pacific when Leah noticed Lexi wasn’t feeling well. She took the toddler to the doctor and was told Lexie had a cold and prescribed her antibiotics. However, the cold didn’t go away. A mother’s persistence “After six weeks and four trips to the doctor, they finally decided to look further into what was wrong Lexi,” Leah said.

While being treated at Tripler, someone mentioned HUGS to the Dita’s. Being new to Hawaii and Lexi’s new diagnosis, they decided to look into HUGS as a resource for information and peer support from other families dealing with life threatening illnesses. They quickly found HUGS to be so much more. The support the Dita family received from HUGS touched them on an emotional level. Leah said she was so pleased, that not only did she receive an out pouring of support from other families, but from the staff as well. “Both of the Dita children love being apart of HUGS,” Leah said, “We are all so comfortable being around HUGS. It’s what keeps us going back.” Leah adds, “Lexi, Angelo and Nino’s eyes always light up whenever we mention ‘HUGS’.”

Leah’s persistence led her to taking Lexi to the Sasebo Navy Health Clinic where they drew blood to test her iron levels. Doctors noticed Lexie’s red blood cell count The entire family gets support from HUGS. Participating was less than half of what it should have been. These in HUGS events has allowed the results led the Navy doctors to send Lexi to family to relax and just enjoy being a Japanese hospital for another more in “Lexi, Angelo and a family. They have participated in depth blood test. Nino’s eyes always many HUGS activities from After a long week of waiting Leah was called HUGS monthly Family Dinners to light up whenever we Surf4HUGS. with the results of the detailed blood test. There was in fact something wrong. Leah mention ‘HUGS’.” Being a military family the Dita’s was advised to return to the states as soon as know that the most valuable possible. Nino was due home in a week so support you can get is that of those going through a Leah decided to wait for him to come home so he could similar situation. And sometimes you have to build a be by her side before they made the decision to return to family from those around you when you are so far from the States. your own. HUGS has filled the void for both the The long journey to Hawaii emotional support and the ‘ohana the Dita’s need while Lexi heals. On April 1, 2013, two weeks after her second birthday,

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HUGS Programs RESPITE PROGRAM

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ver since our daughter became ill, we were uncomfortable with leaving her with other people, even our family members,” said one HUGS mom. “With the support and encouragement of HUGS staff and other HUGS families, we soon learned that taking our daughter to the respite program was the best thing we could do for our whole family. She and her siblings have had a chance to make new friends and regain their childhood in a safe, nurturing place. Everyone there understands that they are ill and we don’t worry about exposure to viruses that could make our daughter more sick. They always look forward to the fun they have. And we, as parents, have a chance to enjoy an evening out together.”

FAMILY EVENTS

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ach month, HUGS brings families together for family dinners and other special events. This is an opportunity for new families to meet experienced families and forge strong support networks among themselves. Our HUGS families understand the struggle that each are going through every day in caring for a seriously ill child and can provide support for each other like no one else can. Families are brought together to share the hard times and the milestones and in turn leave with lasting, supportive relationships. “When our child was diagnosed with leukemia, we suddenly had to move to Hawaii for medical treatment,” said a HUGS mom. We didn’t know anyone and didn’t have any family nearby. It was a scary experience. Then we found out about HUGS and were invited to a family dinner. At family dinner, we met other families who had been through what we were going through and felt embraced by them. Now our children know other children like themselves and we know other parents with ill children. What a comfort they have been to our entire family.” Their new found friendships made at the HUGS house led the family to invite two other HUGS families to spend Thanksgiving Dinner at their home. These lasting relationships are what HUGS is built upon. Special events, such as The Celebration of Life, Surf4HUGS and our HUGS Christmas parties bring families together in celebration and are enjoyed by both the HUGS children and their parents. A big mahalo to our sponsors of our family dinners and special events for their financial and volunteer support which created these events – Xerox Hawaii, Alexander and Baldwin, Inc., Steven Nakao/Tenrikyo Mission of Hawaii, HUGS Board of Directors, Sunset Ranch, Hawaii Air National Guard, The Locations Foundation, Brett & Dee Thomas, Kiwanis of Honolulu, Optimists of Honolulu, NAIOP Hawaii, David Kostecki & Elizabeth Ignacio, M.D.

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HUGS Programs PEER SUPPORT GROUPS

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eer Support Groups enable both Moms and Dads the opportunity to engage with their peers, gain insight, encourage one another and have a night off to just enjoy themselves. HUGS provides parents and caregivers the opportunity for much needed personal time away from the intense demands of caring for a child with a serious illness. Sharing meals and/or activities allows for the parents to provide support to one another in a safe space and to explore their feelings by talking story with other parents who understand. “I love the opportunity to just be with the Moms,” said a HUGS mom. “We talk, do special things and have fun. It’s so important to have this time for ourselves.”

SIBLING SUPPORT

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UGS recognizes that siblings of a child who is seriously ill, may have feelings of isolation, have the need for concrete information about the illness and possible outcomes, guilt, and concerns about the future. In 2013, HUGS launched its SibShops® program – a series of workshops just for siblings of children who are seriously ill. This national program uses proven curriculum to help siblings express their concerns and understand their feelings through fun, constructive activities and peer-to-peer support. In addition, siblings are treated to a 3-day annual SibCamp, packed with fun, self-esteem building activities, workshops and outdoor challenges. “Camp was fun!,” said Sara, a 10 year old sibling. She and her family had recently spent a lot of time at the hospital as her brother underwent several medical treatments. “I learned a lot about myself and made a lot of friends. I like going to the SibShop® sessions, too.” Her mom later told staff that the SibShop® experiences have really helped Sara to be more patient with her brother and to understand why they had to spend so much time with him.

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HUGS Programs HOSPITAL VISITATION

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nce a week, you’ll see one of HUGS trained volunteers and staff, wearing their bright pink shirts and pulling HUGS’ Laughter Wagon through the halls of the pediatric wards of Kapiolani Medical Center for Women and Children or Kaiser Permanente Medical Center or Tripler Medical Center as they visit new and experienced hospitalized children and their families. They offer support, interactive play activities with the toys and games from the Laughter Wagon to bring smiles to the children and their siblings. “We have a chance to take a break, too, to run errands or just sit outside for a while,”said one HUGS Dad. “It helps to know that our child is safe and having some fun when we are not in the room.”.

FINANCIAL ASSISTANCE

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ost of medical care for children who have a serious illness can easily drain a family’s savings and other financial resources. The medical expenses incurred by these families during the diagnosis, treatment and follow up care phases of their child’s disease often last several years, if not their child’s lifetime, and can total to hundreds of thousands of dollars. While private and public health insurance may cover many of the direct medical expenses for the ill child, families are often faced with out-of-pocket expenses such as medications and/or treatment not covered by their health plans or basic living expenses and travel costs incurred during offisland or mainland treatment. And HUGS is there to help. In 2013, thanks to our donors to our Hawaiian Miles Charity account, HUGS enabled 19 family members to fly to the neighbor islands and the mainland for emergency medical treatments and support each other during these times of crisis. Thanks to the donors to our Kokua Kupboard, eighty-four (84) boxes of food were provided to 54 HUGS families who experienced periods of financial hardships. And when one of our HUGS children leaves us, HUGS is not only with their families for emotional support, but also helps defray some of the cost of funeral expenses.

Mahalo to PKF Pacific Hawaii employees for collecting needed food for HUGS families

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HUGS Events 2013 CELEBRATION OF LIFE

“It was a nice day to think of and remember other families and their children” — Stephanie Valentine, HUGS mom.

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n a perfectly sunny Hawaii day in September 2013, HUGS families gathered at Sea Life Park to honor and celebrate those children who passed on during the year at the HUGS Annual Celebration of Life event. A team of volunteers from our decade-long corporate sponsor, The Locations Foundation, was on hand to help with the event. Families and children wrote beautiful messages of remembrance on large pinwheels for each lost child and spent a quiet moment together to honor them. The pinwheels were then placed on the lawn area to flutter and send each message in the wind. Everyone enjoyed a delicious lunch and toured the attractions of Sea Life Park. Mahalo to The Locations Foundation for sponsoring this special day for our children and families.

2013 SUNSET RANCH

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“A peaceful day to reflect.” — Dennis Dillabough, HUGS Dad

idden above Pupukea on Oahu’s North Shore, HUGS families were treated to a relaxing day at the beautiful Sunset Ranch. The breathtaking views provided the perfect backdrop for families to enjoy a chance to lounge and chat with each other, play badminton and croquet, explore their creative side with art activities or have quiet moment. In addition to these activities, a great meal and birthday celebrations, our HUGS children were given the opportunity to learn to ride horses – a first for many. Boy, did they have fun! Many thanks to Greg Pietsch, owner of Sunset Ranch, for hosting HUGS’ families and to HEART (Hawaii Equine Assisted Reflection and Therapy) for creating a very special day for HUGS.

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HUGS Events

Big HUGS to FCH Enterprises

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CH Enterprises, parent company of Zippy’s, and its subsidiaries have wrapped its arms around our HUGS children and families for many years with open hearts and kind generosity. Under the leadership of CEO and HUGS Board President Jason Higa, FCH has rallied its employees to support our families on many different levels.

Surf4HUGs 2013

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en years ago, the amazing duo, Brett and Dee Thomas, created HUGS’ annual Surf4HUGS event just for our HUGS children and families. Originally looking for a way to involve their children and friends in giving back to the community, they have created one of the most favorite events of the year. And each year, this event continues to grow. A total volunteer-driven event, Brett and Dee gather their fabulous team of 50 volunteers and donors to provide a memorable event for HUGS children. Each child got to ride the waves at Kuhio Beach with the assistance of volunteers – an exciting, first-time experience for many of them! As an added surprise, an ice cream truck pulled up with free ice cream treats for everyone! Big HUGS to Brett and Dee Thomas, their great volunteer team, Rainbow Drive Inn for their annual donation of lunch for everyone, Ted Coons for donating all of the beverages, Koa Board Sports for loaning the surfboards and many, many others to helped to create a great day for HUGS children and families.

From raising dollars through the Hearts 4 HUGS campaign, to hosting amazing annual holiday events for more than 200 HUGS family members, FCH Enterprises and its employees have brought giant smiles to our children’s faces and created special memories for our families. Without fail, Ron Hattori, General Manager of A Catered Experience, a subsidiary of FCH Enterprises, personally delivers dinner from its Waipio catering facility to the HUGS house for hungry keiki attending our monthly respite program. They love “Uncle Ron’s” mochiko chicken! HUGS families also have been treated to numerous special experiences, such as “Goddess Night” for our Moms with massages, makeovers and a special dinner (thanks to Dinny Trinidad, Director of Human Resources), and family events featuring costumed characters, live entertainment and a myriad of games and prizes for our keiki (mahalo to Paul Yokota, FCH President). They have participated in benefit golf tournaments, served as the Platinum Sponsor for the annual HUGS gala (thanks to Jeff Marcello, General Manager, Pomaika`i Ballrooms at Dole Cannery), and provided pro-bono services whenever HUGS needed some professional help.

“This event is one that we look forward to every year. Our family has a chance to take a break from our daily challenges. It brings big smiles to our children’s faces.” — HUGS Dad.

Jason Higa has led the HUGS Board of Directors for the past two years spending countless hours of his personal time to ensure HUGS operates efficiently with the resources to provide for our children and their families. Words can’t truly express how grateful HUGS is for the extraordinary support of FCH and its employees. Mahalo to the entire FCH team for their tremendous support to HUGS families!

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HUGS Volunteers Make a Difference

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olunteers have an enormous impact on the well being of HUGS families. Daily they make a difference in supporting families during their greatest time of need. Whether it’s coaxing a smile and soft giggles from a child resting in a hospital bed, giving a reassuring touch to the shoulder of a worried parent or wiping sweat from their brow after spending time in the hot sun cleaning the playground for the keiki , HUGS volunteers each show support in their own special way.

programs held at the HUGS house. Trilles, an Early Childhood Education student at Honolulu Community College, has helped provide childcare service to HUGS families for the past six years. It is her consistent volunteer commitment that makes her so valuable to the HUGS programs. Respite and Family Dinner programs require approximately 50 volunteers per month. Having such a high need for volunteers has resulted in meaningful and mutually beneficial partnerships with groups such as Punahou School. Under the support of a Harry & Jeanette Weinberg Foundation Grant called “Educating the Heart”, young Punahou students recruited by instructor Sharan Power build on their service learning by participating in HUGS family programs. Fostering a sense of civic involvement is not only rewarding but fun.

The Laughter Wagon volunteers also assist families at Kaiser Pemanente Moanalua Medical Center and Tripler Army Medical Center. While not all volunteers are able to go into the hospitals, many volunteers like Tangi Trilles, give of their time and compassion to support Respite Nights and other family

“Our office volunteers allow us to be more available to our families. They bring their

talents and creativity to get the job done and in the end it’s the families who benefit,” said Ann Yasui, Volunteer Coordinator.

Ken Stridiron, a recent UH Manoa graduate and HUGS Laughter Wagon volunteer since 2013, makes time in his busy schedule to go to Kapiolani Medical Center to sit at the bedside with critically ill children. “Every Tuesday morning, I visit HUGS families at Kapiolani. If the patients don’t see my bright pink volunteer shirt, they surely hear my wagon full of toys coming down the hall. All of the staff and families are so appreciative of the time and energy that I put in, so it pushes me to keep giving,” said Stridiron.

administrative tasks is critical to delivering family services that makes their voluntarism priceless. Although they may not realize it, the time they spend sending out mailers, assisting with data input, organizing supplies and resources and other tasks ultimately allows the HUGS staff to focus on the more immediate needs of families.

“Working with the HUGS kids is always a fun and amazing experience. They are all full of ideas, craziness, love and energy, despite what many of them have been through… I love being able to have an impact on the lives of these kids, even if it’s as small as just making their Fridays a little bit more fun,” proclaimed an enthusiastic Punahou student. There are also those important behindthe-scenes volunteers like Gail Matsuoka, Aileen Tsuneyoshi and Patti Ihori. After having busy working careers and family lives, they now generously spend part of their retirement years in the service of others. They may not have direct contact with HUGS families, but their continuous effort to help with clerical and

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In 2013, more than 6,000 hours of volunteer service can be accounted for. Certainly that there are many more hours that go unseen or are anonymously offered. Volunteers are one of HUGS’ most valuable resources. To try to put a dollar amount to what they all contribute would run the risk of undervaluing their true gift – after all how do you determine the worth of compassion, caring and kindness? Whether tackling jobs big or small, each volunteer becomes a member of the HUGS team that together makes a significant contribution to helping families. ‘Iolani School eighth grader, Waylon Ho, put it most succinctly, “The tasks we did taught us that helping doesn’t have to require a load of money, but it can be just helping in small ways. HUGS isn’t just a group, it’s a family.”

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Hawaiian Miles Donors MAHALO to our Hawaiian Airline Miles donors! Their contribution of Hawaiian Airline miles to the HUGS Hawaiian Air Charity Account helped bring together 35 families as their seriously ill child underwent critically needed emergency medical treatments on Oahu and the mainland. A big HUGS Mahalo to these generous donors and Hawaiian Airlines! Mambo Allmadecuba Anonymous Carolyn Aoki George Apao Danny Asami Eileen Badger Amy Becker Winifred Beu Madeleine Brown Ana Cano Lauro Cardenas Villa Rosa Castro Jeanne Mercado Catalan Nancy Ciullo Kristi Converse John Costales Leigh Cowan Suzanne Cowan Timothy Cowan Dee Daniel Maryann Druckenmiller Robert Edwards Diana Field Jack Field Audrey Fisher Lawrence Foppe Margaret Forsythe Janet Takako Fujitani Maurice Garcia Charles Guest

Christine McClure Erin Milnes Emma Moore Babette Moreno Kelly Nagamine Adriana Nassrallah Bolandis Ngiraingas Claudia Olsen Claudia Olsen Robert Orlock Donna Orr Shannon Orton Summer Parks Sylvia Perreira Everett Porter Helen Porter Kiana Porter Robert Reber Sylvain Robertson Mary Robinson Irene Rogers Caroline Sarceda Christine Schupelius Tammy Ourdoune Seidel Mikio Shioya Josephine Siaumau Phillip Smith Emily Snorewicz Linda Thomas

Duncan Guest Charmaine Gurr Marie Hagen Eric Hansen Denny Hara Lon Harris Hawaiian Airlines Alyssa Heckart Jason Higa Bud Hogue Harold Hughes Marcia Izawa Katie Jarrell Oliver Jia-Richards Robin Johnson Lorraine Jonsdottir Stephanie Kellar Myriam Keyes David Kreimer Harvey Ku Frederick Kukea Clyde Kunimura Kalsi Kwan Carol Lent Mayapur Lent Robert Lent Robert Lipske LeRoy Lobo Denise Lorenz John Martin

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Charlotte Tlachac Gabriel Tom Michelle Toma Stacey Tucker Elliot Udui Dale Valledor Vera Villa Maria Ward Sean Waters Mary Watson Karina Wilson Andrew Winks Richard Yamanaka Vanity Yang Jaime Young


HUGS 2013 Gifts It is only through the great generosity of the following people and organizations that Hawaii’s children who are seriously ill and their families are supported and strengthened throughout their challenging journey of childhood illness. HUGS is deeply grateful for each and every donor for sharing their aloha with our children and families.

$10,000 & Above - He‘ulu la‘au (Rainforest) As the rainforest provides self-sustaining life, these donor gifts sustain the overall mission of HUGS. Alexander & Baldwin, Inc. FCH Enterprises Inc. Zippy’s Restaurants First Hawaiian Bank Forever Giving Products International

HMSA Foundation June Jones Foundation Richard Kaya Macy’s Foundation Na Lei Aloha Foundation

Noguchi & Associates, Inc. The Harry & Jeanette Weinberg Foundation, Inc. The Xerox Foundation Tommy Holmes Foundation

$5,000 & Above - Pua mae ‘ole (Flower that never fades) As precious as a flower that never fades, so do we value gifts that make a significant impact upon the services HUGS families receive. Atlas Insurance Co. Charles B. Wang Foundation Friends of Hawaii Charities, Inc. Jason Higa Honolulu Star Advertiser Island Insurance Company, Ltd. Locations Foundation

Lyle Hamasaki Construction, Inc. Macy’s Inc. MMM Insurance Services NAIOP Hawaii Pomaika‘i Ballrooms at Dole Cannery Sephora USA Inc.

The Cades Foundation The Pettus Foundation Tiki’s Grill & Bar Torkildson, Katz, Moore, Hetherington & Harris

- (land that feeds and nourishes the mind, body and spirit) $1,000 & Above - Mala As the land feeds the soul, so do these gifts strengthen HUGS families with hope and courage. 4G4 Hope Verizon Alaska Airlines Alan Wong’s Restaurant Aloha United Way Anonymous Armstrong Produce David Carr Richard Carroll CB International Myron Chang Cecily Ching City Mill Home Improvement Centers Inc. Coldwell Bankers Pacific Properties Ted Coons Robert & Lauren Dawson Farmers Insurance Hawaii

Laura R.Godmere Charmaine Grr Richard Emery Hawaii Energy Connection Hawaii Air National Guard Hawaii Bowl Foundation Hawaii Hotel Industry Foundation Hawaiian Airlines Employees Hawaiian Telcom Hazel H. Takumi Foundation Rojo Herrera, Jr. HHL Holdings, Inc. Johnny Y. Higa HONBLUE, Inc. Hospitality Sales & Marketing Assn. International – Hawaii Chapter

Hung Wo & Elizabeth Lau Ching Foundation Chason Ishii Island Insurance Foundation James Haruji Tamura & Fumiko Tamura Foundation Jessie Rees Foundation Jhamandas Watumull Fund Kaiser Permanente – Hawaii Region Kapiolani Medical Center for Women & Children Greg Kikukawa Carol Jean Kimura Lori Ann Kilantang Kiwanis Club

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David Kostecki Kyoya Hotels & Resorts, LP Leighton Lam Designs Inc. JoAnn Lumsden Barbara Marumoto-Coons Mark Maruyama Masayuki & Harue Tokioka Foundation, Inc. Carri Morgan Rosy Muzika NARPM – Oahu Chapter Nelson Nakagawa NFL Foundation Occidential Underwriters of Hawaii, Ltd.

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Oceanic Time Warner Cable Old Republic Title & Escrow Optimist Club Pacific Guardian Life Ardon Penton Greg Pietsch Joseph Pizza Christian Porter Rivals Waikiki

Road Builders Corp. Henk B. & Akemi Rogers Joy Rogers Jean E. Rolles Edna M. Sandin-Troche Rocco Sansone Heather Schwarm Servco Pacific Inc. Stryker, Weiner & Yokota Public Relations Inc. Bill Tobin

Dana Tokioka Sharlene Tsuda The MacNaughton Group The Modern Honolulu The Queen’s Medical Center The Schuler Family Foundation UBS Financial Services United Laundry Services, Inc.

United Parcel Service Wikoff Combs & Co., LLC Williamson, Rindge, Hole Family Foundation Xerox Hawaii Xpedite LLC Mika Yamaguchi Tom Zimmerman Stella Yara

$500 & Above Kau Hua (fruit) As fruit provides sweet nourishment to the body, these gifts provide care to families in need. Ethan Abbott Anonymous Jennifer Lee Busto Central Pacific Bank Brad Ching Christopher DeBone DFS Group LP Tana T. Feeley Roy & Sherry Ganeku Geotech Solutions, Inc. Grand Hyatt Kauai Resort Hawaiian Cement J.George Heatherington Debbie Herrera

Leighton Lam Le Mana Pearls Elliott Loden Macy’s Inc. Lauri Ann Madanay Iris Matsumoto William Nichols Northblock Northwestern Mutual Ole Henriksen of Denmark Inc. Margot Pelekai Jennifer Porter Tiare Reierson

Heidi Ho John F. Howell Hui Laule‘a, The Hawaii Club at Claremont College Junior League of Honolulu JW Marriott Ihilani Resort & Spa Ryan Kamemoto Jared Kim, Boy Scout Troop 10 Newton Kim Paul Kreuger Kwock Konstruction LLC

Mike Sasaki Sea Glass Fine Art John Skinner Eric Subert Tawhiri Power LLC The Ho/Ching Charitable Fund The Vintage Cave Toastman Inc. Michael Tottori Waikiki Parc Hotel Troy Wong

$499 & Below - He mea kanu (the seed for planting) Everything in life begins with a seed. These gifts are an integral part of the continued growth of HUGS. Helen Abe ABLE Banking Customers Peggy Akana Rowena Akiu Jackson Ajolo David L Ameen, Jr. American Carpet One Anonymous Candace R. Anthony Justin Apa Joelle Arai Melanie Arakaki Kumi Aranizdo Mike Aranoff R. Aaron Arquero & Felix C. Rivera Jr. Daniel Asao Leburta Atherton Gerard Auyong Robby Awaya I. Manu Ayau Loretta Badis Pauline Baker Bank of America Lisa Barnes

Cleone Chung Rina C.Y. Chung Clinton Churchill Caitlin Ciano Cinnamon Girl Clark Hatch Fitness Clay Café LLC Coffee Talk Matthew Chikasuye Catha Combs Consolidated Theatres Kimberly Cooper Brian Coughlin Costco CS Wo & Sons Jamie Dalessandro Shayla Daoang Dean Saito Massage Marlene DeCosta Janet Dejos Julie DeNucci Austin Dias Diamond Head Theatre Starr Dods Steve T.Doi

Christina Bautista Bead It! Inc. Twila Bennette Kelly, Alex & Lexi Bergani Big City Diner Big Island Candies Karl Bissen Romelyne Bitonio Mikako Borden Leslie H. Brown Paul Brown Salon Isabel Buencuentura Calvin Bui Margaret Callahan Barbara J.Cargill Ashley Casper David Chan Chinese Lutheran Church Jodi Ching Harry & Joyce Chinn Calvert Chipchase Bryson Chow Rae Chow Rose Chu Ashlee Chung

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Doraku Sushi Duke’s Canoe Club East Honolulu Clothing Company Ejay Edralin Dana Enoka First Hawaiian Bank Records Management Fund Foodland Super Market, Ltd. Foresters Sherry Fujimura Frederick C. Fukuhara Kimberly Funasaki Stacey Galima Garielle Galler-Rimm, M.D. Timothy J. Garry Gift Certificate Warehouse Girl Scout Brownie Troop 96 Girl Scout Troop 009 Girl Scout Troop 074 Girl Scout Troop 238 Girl Scout Troop 257 Girl Scout Troop 276


Girl Scout Troop 464 Girl Scout Troop 776 Girl Scout Troop 783 Global Village Boutique Barbara Gonsalves Donald W.Y & Laura Goo Evon Kwok Goo Daniel Goya Donna Grad Cindy Green Linda Guess Jeonette Gushiken B. Gustafson Kendall Haefeker Avelina Halagao Halekulani Corp. Marisa Hamilton Candace Hang Hawaii Pizza Hut & Taco Bell Hawaii Prince Resort & Golf Club Hawaiian Electric Industries Charitable Foundation Hawaiian Humane Society Jenilea Heath Karla Heberlig Sabra Hichcock Charles Higa Jeannie Higa June Higa Hilton Hawaiian Village Resort & Spa Julie Ho Honolulu Theatre for Youth Honolulu Zoo Society Howard Hughes Corp. Hula Grill Waikiki Richard & Mina Humphreys Indich Collection Patti Ihori Linda Ing Vincy Inouye Azhar Ishaque Dana Izumi Cheryl Jepsen Adelle Johiro Gina Johnson L.R. Johnson Kirk Jorgenson Jose’s Mexican Restaurant June Maeda Realty Inc. Ka‘anapali Beach Hotel Kahala Shell Auto Care Kama‘aina Metals & Jewelry Kapili Construction LLC Ann Kawabata Norman Kawakami Lance Kawano Kellsie Kawaoka Kau`i Kealoha Pamela Keola Eddie & Tupouawini

Kelemeni Charles Kelley Edward & Leilani Keough Tamera Kerman Andrea Kia Kids in the Air Tracy Kim Kim Chee II Ernest King Ann Kinningham Jerrie Kiyokawa Patrick Klein Randall Kondo Christine Koo Wendell Kop Susan Walker Kowen Martha Kozlowski Kualoa Ranch Hawaii, Inc. Dorri Kuriki Ethel Kuwaye Donovan Lawrence Mae Lazaro Lee Financial Group Darren Lee Grace Lee Lorena Lee Steven Lee Legends in Concert Waikiki Sharon Lennon Kathleen Leonard George Leong Wenli Lin Christopher Lipscomb, Boy Scout Troop 777 Steven Lipscomb Laurie Loomis Bertha Lui Joyce Lum Wesley Lum Madalene’z Dancefit Studio LLC Enrique Maldonado III Betsy Maler Mandara Spa Reiko Marino Market City Shopping Center Danette Maruyama Matsumoto Insurance Agency LLC Carol Matsunaga Catherine Matthews Mauna Kea Resort Ken May Charlene McCrea McKinley Car Wash Michael Meagher Michel’s at the Colony Surf Jeffrey Mikulina Sally Miyake Claire Miyasato Misao Mokuta Tatiana Montez Brennon Morioka

Mountain Apple Co. Martha Mueller Carolynne Nakamura Shanna Nakamura Cecile Nakata Alvin Narimatsu Nelson & Zinnia Ng Deena Nichols Danilo & Liza Nono Yasuo Ogawa Terri Okada Jane Okawa Nani Omerod George Ondayog Janice Pablo Anthony Pace Molly Palalay Sterlene Palmerton Lori Ann Patacsil Christopher Pating Linda Petro K. Joy Pohl Poipu Bay Golf Course Christian Porter Laurie Que Queen Emma Preschool Radisson Blu Mall of America Ridge Properties LLC Diana Rivas Roberts Hawaii Christina Duenas Rodriguez Roy’s Hawaii Kai Royal Contracting Co. Ltd. Gidget Ruscetta Elaine Saegusa Susan Saito Raymond & Elaine Sakai Lei Ann Sakamoto Shoi Sakamoto Lilibeth Salvador Cammy San Luis Sanrio Surprise Ann Sasuga Robert & Mary Schornstheimer Robyn Seamon Alexis Sepulveda Karen Shibuya Rie Shigehara-Choo Michael Shimada Wilfred & Gladys Shiroma J. Silva Aubrey Simpson Sidney Snyder Sony Computer & Entertainment America Michael Spalding Ann Spangler Specialty Sales & Services Spezzano & Associates Ltd. Carla Stroh-Palalay Aaron Taitague

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Tianee Takaki Robert Takamatsu Jody Takemoto Lei Ann Talaesea Alan Tamanaha Kira Tamashiro David Tamura Emily Tanaka Darci-Ann Taniguchi Kathy Tawata Gordon Teraoka Debbie Teruya The Bead Gallery The Oahu Club Kathy Thompson Tien Nails Tracy Tokita Vance Tokumoto Laurie S.Tom Bran-Dee Torres Michael Tottori Cam Tran Steven Tseu Glenn & Lydia Tsugawa Jan Tsukazaki Kirk Uejio USS Missouri Memorial Assn. Amy Vargas Matthew Wagner Wailea Golf Course See Wai-wan Dean Wakuzawa Ivy Weng Westin Ka‘anapali Ocean Resort Gary Wheeler Winona White Donna Witsell Leilani WoessnerBrilliande Jeremy Wolfe Wolfgang Steakhouse Buck Wong Carol Jean Yakuma Nancy Yamauchi Darrell Yamagata Griffith Yanagi Shannon Yano Patricia Anne Yee Lauren Yep Annie Yeung Kawehi Yim Robyn Yim, M.D. Dollie Yokoi Amy Yosaitis Scott Yoshihara Laurene Young Chris Yuen


Our Financials EXPENSES

REVENUE, GAINS & OTHER SUPPORT Investment Income $4,839

Other Income $5,559 Special Events $259,206

Fundraising $150,302 Management & General $82,677

Contributions $193,552

Program Services $514,006

In Kind Contributions $146,285

Grants $167,707

2013 Accomplishments HUGS by the Numbers:

RESPITE • 131 families utilized HUGS’ respite services. • 21 respite events created laughter and smiles for HUGS children. • 262 parents/caregivers were provided the opportunity to have their children in a safe and nurturing environment, while the parents were able to participate in other activities (i.e. date night, running errands, enjoying an evening together). • 525 children attended the respite program and received individual attention by trained volunteers.

• 215 families received HUGS services (at no charge) • 645 children/youth actively participated in the HUGS’ programs and services. • 430 parents/caregivers actively participated in the HUGS services. 5 HUGS CORE PROGRAMS HOSPITAL VISITATION • 192 hospital visits were conducted by staff and trained volunteers at Kapiolani Medical Center for Women & Children, Kaiser Medical Center and Tripler Medical Center. • 352 hospitalized children received fun, positive interactions with HUGS staff and volunteers. • 344 parents/caregivers had opportunities to take a break from the long hours of hospitalization while knowing that their child was not alone.

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PEER-TO-PEER SUPPORT • 48 children actively participated in SibCamp and SibShop® activities and were able to share their thoughts and feelings about having a sibling with a serious illness. • 144 HUGS moms who attended the Moms Nights and were able to engage in meaningful

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Holiday Events • 15 HUGS Families (22 adults and 52 children) on Maui and 60 HUGS families (105 adults and 172 children) on Oahu positively interacted with other families who share similar experiences with serious illnesses during special HUGS holiday celebrations. • 1290 Christmas presents are given to children/youth statewide.

conversations with other moms experiencing similar situations regarding their children. • 120 HUGS dads who attended Dads Nights were able to positively interact with other dads with a seriously ill child. FAMILY EVENTS Family Dinners • 105 HUGS families met other families with seriously ill children at monthly Family Dinners. • 210 parents engaged in meaningful peer-to-peer discussions with other parents. • 315 children positively interacted with other children during the events.

FINANCIAL ASSISTANCE: Food Assistance • 84 boxes of food were provided to 54 HUGS Families. Airfare Assistance • 38 family members were able to be together as their child received emergency medical treatment off island. Funeral Assistance • 3 HUGS families received financial assistance to support funeral expenses of their child.

Celebration of Life: • 37 HUGS Families (69 adults and 87 children) reflected and celebrated the lives of the children and youth who passed during the year. Surf4HUGS • 93 children delighted in a day of fun, sun, and surf and experienced surfing for the first time.

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Non-Profit Organization U.S. Postage

PAID

Honolulu, HI Permit No. 9613

3636 Kilauea Avenue Honolulu, HI 96816

“When the rest of the world doesn’t understand, HUGS understands and it means the world.” — Christina Lui, HUGS mom

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