Flying with Kenmore Air
Things you need to know... Baggage Allowances
At Kenmore Air we have big hearts but little airplanes! Our baggage limits and penalties for overweight bags are dictated solely by safety of flight concerns, which are more acute on our size aircraft than on the big jets. Seaplane passengers are permitted up to 24 pounds of baggage per person. All items are weighed and count toward the limit, including purses, laptops, backpacks, and so on. Additionally, no single baggage item can exceed 10 x 16 x 24 inches. On Kenmore Air Express wheeled-plane flights, passengers may check baggage totaling up to 50 pounds and may hand-carry one personal item (purse, backpack, etc.) of up to 20 pounds. The checked item may not exceed 62 linear inches, and the personal item may not exceed 36 linear inches. Overweight baggage will be carried on either service if capacity is available for $1 per pound, and oversized baggage will be accommodated, if possible, for a $10 per piece penalty. However, overweight/oversized baggage is always at risk of being bumped unless extra baggage space has been reserved and pre-paid in advance.
Sea-Tac Shuttles
Kenmore Air operates ground shuttles between SeattleTacoma International Airport and its three Seattlearea terminals. These shuttles are complimentary for connections to year-round routes and available at a nominal charge for connections to seasonal routes. Shuttles must be reserved in advance. When booking flights online, select “Seattle-Tacoma International” as your origin or destination, and our system will automatically book the correct combination of shuttle and flight for you. Shuttles pick up from Sea-Tac at Door 00 in the Scheduled Airporter waiting area at the far south end of Baggage Claim. Please be at Door 00 with your claimed baggage at least 10 minutes before the scheduled shuttle departure time. The shuttle driver will always make a departure announcement over the PA system, but passengers are ultimately responsible for getting on the shuttle by departure time. When connecting to another airline from Sea-Tac, be sure to schedule your Kenmore Air flight and shuttle to arrive at Sea-Tac with sufficient time (per your major airline’s recommendation) to check in, check baggage and clear security. A minimum of 90 minutes is generally recommended.
Customs & Immigration
Charter Service
Kenmore Air offers a lot of scheduled flights to a lot of places, but sometimes, you really need to travel on your schedule, not ours. Or perhaps you need to go somewhere we don’t fly everyday. That’s what charters are for. With our large and diverse fleet of seaplanes and wheeled-aircraft, we’re able to offer customized flying throughout the Pacific Northwest. For a quote, call 866.435.9524 and ask for a charter specialist or send an e-mail to charters@KenmoreAir.com.
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With a handful of extremely limited exceptions, everyone flying internationally — regardless of citizenship or age — is required to have a current, valid passport book. Passport cards, NEXUS cards and so-called “enhanced driver licenses” are not valid for travel aboard Kenmore Air. Travelers should also be aware that some criminal offenses that are misdemeanors in the United States are considered felonies in Canada and can result in denial of entry. Driving under the influence of alcohol is a common example. Every traveler is responsible for making sure that they meet the requirements of international travel. Kenmore Air will accept no liability for cost or inconvenience arising from denial of entry into either the United States or Canada.