Check-in Times
Kenmore Air passengers enjoy a generally more relaxed traveling experience than the typical airline affords. Nevertheless, we do require check-in for all domestic flights 30 minutes prior to scheduled departure. Due to certain requirements of U.S. Customs & Border Protection, check-in for international flights is required 45 minutes prior to departure. Flights close for boarding 15 minutes prior to scheduled departure, which means that seats for passengers who haven’t checked in at that time may be released to stand-by passengers. Also, the flight may depart anytime after closing, even if it’s prior to scheduled departure. We like arriving early! For flights departing from unstaffed locations, like seaplane docks in the San Juan Islands or British Columbia, passengers should be ready to go at least 15 minutes prior to scheduled departure time to accommodate unforeseeable variations in flight time.
Reservations & Customer Service Reservations can be made online 24 hours a day, seven days a week at KenmoreAir.com, or call us tollfree seven days a week from 7:00 a.m. to 7:00 p.m. Pacific Time at 866.435.9524. For customer-service inquiries of an urgent nature, call our reservations line at 866.435.9524. For less timesensitive concerns, kudos or complaints, please e-mail us at feedback@KenmoreAir.com.
Alaska Airlines Partnership
Since April 2010, Kenmore Air has been a proud partner in the award-winning Alaska Airlines Mileage Plan. Passengers who are participants in the Alaska plan earn 250 miles each way on qualifying Kenmore Air flights, and miles can also be redeemed for free flights on either airline. For details on the Alaska Airlines Mileage Plan, visit AlaskaAir.com/MileagePlan. In addition to the Mileage Plan partnership, Kenmore Air and Alaska Airlines (as well as Alaska’s regional affiliate, Horizon Air) have an interline ticketing agreement. This means that you can purchase singleticket itineraries between Kenmore Air destinations and more than 90 Alaska Airlines and Horizon Air cities across North America, including Hawaii. Besides the simplicity and convenience of making a single phone call or online booking, such joint itineraries also offer much more coordinated and accommodating customer service in the event of weather delays, misrouted baggage or other issues.
Terminal Locations Seattle Boeing Field 7277 Perimeter Road Seattle, WA 98108 Seattle Lake Union 950 Westlake Avenue N. Seattle, WA 98109 Kenmore Lake Washington 6321 NE 175th Street Kenmore, WA 98028 Port Angeles/Fairchild Airport 1404 West Airport Road Port Angeles, WA 98363 Local tel.: 360.452.6371
Friday Harbor Airport 800 Franklin Drive Friday Harbor, WA 98250 Local tel.: 360.378.1067 Eastsound/Orcas Island Airport 847 Schoen Lane Eastsound, WA 98245 Local tel.: 360.376.1407 Victoria Inner Harbour 1234 Wharf Street Victoria, BC V8W 3H9 Local tel.: 250.384.2411
Interline bookings can be made only through Alaska Airlines. If your travel plans include an Alaska Airlines or Horizon Air city, we strongly encourage you to book an interline ticket by visiting AlaskaAir.com or calling 800.ALASKAAIR.
The Kenmore Air Destination Magazine
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