2018 Annual Report by Student Guild

ANNUAL REPORT 2018

Contents

Student Guild Board

..................................................................................................................................................

Student Guild staff........................................................................................................................................................ 5 President’s report........................................................................................................................................................... 7 General Manager’s report................................................................................................................................... 9 Administration (accommodation, employment and ancillary services)....................... 11 Student support and advocacy.................................................................................................................... 13 Social and cultural events.................................................................................................................................. 19 Programs (courses, volunteer programs and Kids Holiday Club)...................................... 23 Clubs and societies.................................................................................................................................................... 26 Sport and recreation................................................................................................................................................ 32

The Student Guild strives to create a professional, supportive and welcoming environment through the provision of quality facilities, programs, representation and services whilst encouraging a positive lifestyle and Griffith – Gold Coast Experience.

Gold Coast Association of Postgraduates....................................................................................... 43 Commercial Uni Bar and Function Centre................................................................................................................................................. 47 Uni Fitness Health Centre ...................................................................................................................................................... 49 The Uni Store ............................................................................................................................................................................. 51 Village Café ............................................................................................................................................................................... 53

Financial report............................................................................................................................................................. 55 Sponsors and supporters................................................................................................................................... 77

Griffith University Gold Coast Student Guild acknowledges the people who are the Traditional Custodians of the land, pays respects to Elders, past and present, and extends that respect to other Aboriginal and Torres Strait Islander peoples.

2018 Student Guild Board

Office bearers and committee members PRESIDENT Harriet Nash (January - November) Jordan Jansen (November - December)

VICE PRESIDENT Christian Nimri (January - November) Brittany Golding (November - December)

EXECUTIVE COMMITTEE Alan Veh

Harriet Nash

Jordan Jansen

President

Christian Nimri

President

Vice President

Brittany Golding Vice President

Aleisha Hynes Ali Saremi Brittany Golding Christian Nimri Ellen Quinn Harriet Nash Jordan Jansen Kaitlin Bell

SPORT AND CULTURAL COMMITTEE

Alan Veh

Aleisha Hynes

Ali Saremi

Brittany Higgins

Ellen Quinn

Emma-Kate Ross

Kaitlin Bell

Sian O’Fee

Wylie Leeson

Aleisha Hynes Ashleigh Cooksley Brittany Golding Christian Nimri Ellen Quinn

BOARD MEETING ATTENDANCE Alan Veh.......................................3/7 Aleisha Hynes................................6/7 Ali Saremi.....................................2/2 Brittany Golding.............................7/7 Brittany Higgins..............................0/2 Christian Nimri..............................6/7 Ellen Quinn...................................6/7 Emma-Kate Ross.............................6/6 Harriet Nash.................................5/5 Jordan Jansen................................7/7 Kaitlin Bell.....................................2/2 Sian O’Fee...................................4/5 Wylie Leeson.................................3/3

2018 Student Guild staff

Wayne Watt

Jessica Brown

Linda Gillespie Executive Assistant

Finance Manager

Cameron Sherwood

Kate Delaforce

Sharna McIntosh Student Support and Advocacy Manager

Brigitte Oschadlin

Student Support and Advocacy Manager

Michael Brown

Christina Hickman Sports Officer

Events and Recreation Coordinator

April Albertini

Shaun Edie

Casey Haslemore Assistant Manager Village Café

Assistant Manager Village Café

Victoria Mancini

Stevie Snook

Madeleine Storey

Bobby Smith

Chris Thompson

Sedgley White

General Manager

Events Manager

Ryan Lenegan

Sport and Recreation Manager

Isabella Pappas Marketing Manager

General Manager

Sport and Recreation Manager

Marketing Coordinator

Programs Officer

Mila Lutz

Finance Officer

Programs Officer

Pauline MacDonald

Receptionist/Admin support

Shiggy Shinomiya Manager Uni Fitness Health Centre

Diane Hackett

Receptionist/Admin support

Alexander Kolatchew Manager Uni Fitness Health Centre

Manager Village Café

Venue Manager Uni Bar and Function Centre

Penny Van Wamelen Receptionist/Admin support

Debby Hague

Stacey Davies

Manager The Uni Store

Bar Manager Uni Bar and Function Centre

Assistant Manager The Uni Store

Kheana Long

Manager Australia Post

President’s report

Harriet Nash President

We’ve made it through another year here at the Griffith University Gold Coast Student Guild and what a year it was. As always, we’ve been keeping busy with numerous events and activities to keep life at university just that much more exciting. The Student Guild staff and the members of the board have continued to build a strong working relationship in order to deliver the best events, services and programs possible for the students of the Gold Coast campus. With regular meetings throughout the year, the Student Guild Board set out with the goal to keep the student experience

on campus one that promotes fun, support and success. After navigating through the excitement that was the Gold Coast 2018 Commonwealth Games, the Board worked hard to relay the messages from the wider student community to improve on what had been achieved in the past. I would like to thank the board members for their enthusiasm, commitment and time over the year in ensuring that we could achieve all that we set out to. The continued impressive numbers of involvement that students have with Guild events is a good indicator that our work is paying off. More information about the services provided by the Student Guild in 2018 can be found in the following reports. It is important to provide special thanks for the ongoing support received from Griffith University and I look forward to continuing our positive relationship well into the future. I would also like to thank all of the Guild Crew who selflessly volunteered their time to ensure that Guild events ran smoothly over the course of the year. Your help for the Guild staff is so greatly appreciated by the board and staff, the events would not be the same without your help and support. I’d also like to extend a thank you to all of the executive committee members who give up a lot of time to ensure the successful running of clubs on campus. Your continued efforts and cooperation with the Guild is not unnoticed and we thank you for all you do.

2018 brought with it some significant change for the Student Guild not least of all the retirement of Wayne Watt who had been the General Manager since 1999. Although his GUGC Student Guild achievements could form an entire report of their own, I would like to highlight some of the key periods and projects he was involved in.

Wayne’s departure saw a new Student Guild General Manager appointed and I would like to congratulate Jessica Brown on her appointment to the role. There are not too many people that possess her level of dedication to the Student Guild and I am confident that she is the person to continue to drive the success of the Guild into the future.

Wayne was at the helm when the implementation of Voluntary Student Unionism (VSU) occurred and managed to navigate through this by redirecting the Guild’s commercial activities to secure the sustainability of the Guild. He was able to develop a voluntary membership model where an average of 14% of Gold Coast students joined each year which led to the Guild being one of the few student organisations to survive the VSU period. When the new legislation passed in 2011, Wayne worked hard for the benefit of the Guild in securing 100% of SSAF fees in order to build the Guild and support the diverse range of services available to students today including the state of the art Uni Bar and food precinct which opened in 2015. Wayne’s commitment to the tertiary student services sector leaves people in awe of his passion and vision for student life on campus. It has been an absolute pleasure working with him and I wish him all the best for the next chapter of his life.

Finally, I would like to say one last thank you to the Student Guild staff for all of their work for the year. They are the driving force behind creating the positive and inclusive environment on campus and we are so lucky to be the beneficiaries of their passion and hard work. We as a board hope to continue working together to create these experiences to offer the best place for student experience at university.

Harriet Nash President

General Manager’s report 2018 marked the 20th anniversary of the Guild’s annual Race Day. This flagship event was celebrated by 2,600 attendees at the Gold Coast Turf Club in August. Race Day is one of many longstanding Guild events that has stood the test of time with respect to demand and popularity. With attendance of almost 40,000 recorded across 54 Guild events and activities in 2018, the sheer volume of activity delivered by the Guild, and supported by students, reflects the Student Guild’s ongoing position as the foundation of Griffith’s student life on the Gold Coast campus. Jessica Brown General Manager

In 2018 the Student Guild provided services that were centred on fun, support, and success. The cornerstone of this focus was the expansion of the Wellness Warriors volunteer program to deliver wellness initiatives aimed at providing mental health support for students, particularly on a peer to peer level. The Guild also reviewed its volunteer framework and will relaunch the existing Guild Crew volunteer program in 2019 with changes to the incentive scheme intended to benefit student participants. Incentives to join and continue with the program will now be based on personal and professional development opportunities, aimed at skill development and employability outcomes. A major development in the areas of support and success was the Student Guild’s partnership with Vygo in the latter part of 2018. Following an extensive review of our existing tutor platform, the Guild decided to partner with Vygo to offer a better quality service to tutors and students. Launched in Trimester 3, the initial uptake and response was positive, and we are confident students will benefit from a vastly improved tutor interface moving forward. Entering its second year, the trimester model continued to influence our operations primarily from the perspective of ensuring a consistent level of service provision and maintaining an element of campus vibrancy for students year-round. Trimester 3 participation increased across the board and the Guild will continue to develop programs and services that are flexible, relevant, and that cater to the wider student population.

Griffith’s partnership with the Gold Coast 2018 Commonwealth Games showcased the campus and the Guild was pleased to add value and support in the form of facility provision. The Uni Bar and Function Centre hosted a range of events for organising committee, GOLDOC, while Uni Fitness served as a training venue for many competing athletes. This was a key component of the success of the Griffith and GC2018 partnership, and was a testament to the professionalism of staff in these areas, and their ability to deliver a world-class standard of service. Uni Fitness performed particularly well in 2018 with a membership revenue increase of 28% attributed to gym management, refining programs and timetabling to better suit and engage our members. This was reflected in a 17% increase in facility visits and a 50% increase in weekly class attendance rates. Following significant capital investment in projects, particularly the redevelopment of the G07 Uni Bar and commercial tenancies, of more than $5 M over the preceding four years, the focus for 2018 was to stabilise our cash resources. To this end, through improved budget management and cost controls, the Guild achieved a small increase in gross profit and a healthy 12% increase in services provision income. This was a positive result despite a downturn in department revenue experienced throughout the Commonwealth Games period and subsequent low foot traffic on campus. I would like to recognise our commercial tenants and partners who continue to understand the nature of the student landscape and who work with the Guild in balancing commercial interests with student needs. The Junction cafe, a new Guild tenant, opened in O-Week 2018 expanding options for students in the adjoining G06 and G23 precinct. The Junction quickly became the new food

and coffee hub at the eastern end of the campus. Sadly 2018 also saw Coffee Bug, a longstanding campus tenant and Guild partner make the decision to close and pursue ventures off campus. Coffee Major replaced the G33 and G28 Coffee Bug outlets and the Guild opened The Lab café at G02, operated by Village Café management, to maintain this service for students and staff based at Clinical Sciences.

achievements of two key people. Congratulations must go to Guild volunteer and former board member, Joshua Murchie, awarded National Student Volunteer of the Year. Josh has an extensive volunteer portfolio both on campus and within the community, and we were pleased to both nominate Josh and celebrate his achievements at the annual TAG Gala Awards in May.

In terms of sporting facilities, the Student Guild’s sport department secured access to the G44 Athletics Track to deliver student sport and recreational programs. This will see many programs typically hosted off campus move back to campus, providing convenience and creating greater opportunities for students to have fun, engage in healthy activities, and form friendships.

Wayne Watt was also recognised by industry peers as the recipient of the esteemed Tom O’Sullivan Memorial Award in recognition of exceptional service to the student services industry. Wayne dedicated more than 30 years to the student services sector, of which almost 20 years were spent as the Student Guild General Manager. His impact was significant across the sector, the Guild, and the campus - his influence and legacy long lasting.

The continued success of the Student Guild is owed largely to the dedication of its staff, student volunteers, board members, and the support of the University. The Guild continues to pursue strong working relationships with many areas of the University to realise common goals and ensure successful outcomes for students. Several staff positions were filled by new appointees in 2018 including the key positions of Student Support and Advocacy Manager, Uni Bar Manager, Programs Officer, Gym Manager, Sport and Recreation Manager, and Marketing Manager. A high staff turnover, particularly within the same period can pose challenges; I commend all new staff for going the extra mile in both finding their feet and ensuring the high standard of our programs and service provision was maintained. This extends to all staff whose specific achievements are documented within the following department reports. Acknowledgment is given to the outgoing President, Harriet Nash, who was instrumental in successful Board initiatives including the removal of plastic straws from all Guild food and retail outlets. Harriet’s leadership was appreciated by her fellow board members as well as staff. We wish Harriet all the best for her bright future as a recent Griffith graduate and I look forwarded to working with the Guild’s newly appointed President, Jordan Jansen, into 2019. In keeping with the theme of acknowledging individual contributions, the Student Guild was recognised at Tertiary Access Group’s (TAG) CampusLink Awards through the

Much more could be said about Wayne’s professional and personal accomplishments during his time with Griffith University. Key to his valuable service was his ability to establish meaningful relationships with staff, tenants, student stakeholders, and University personnel. Colleagues, both past and present have shared many stories that spoke to Wayne’s determination to further the success of the Guild, and always place students at the forefront of every decision. Above all, Wayne is valued within the Griffith community as a skilled professional as well as a friend and mentor. 2019 will be a significant year for the Guild as we look to formulate our 2019-2022 strategic plan, in consultation with and through alignment with the University. A key element of this will be building on our general and commercial operations to ensure the longevity of the Guild and delivery of the best possible campus experience for Gold Coast students well into the future.

Jessica Brown General Manager 10

Administration - Accommodation, employment and ancillary services

Ancillary services

Administration delivers professional customer service to welcome, inform and to assist students to access Guild services. The Student Guild’s administration and reception team is the first point of call for students visiting the Student Guild, as well as for those with phone, website or email enquiries. The department provides critical assistance to commencing and continuing students, particularly during orientation periods, to help them access accommodation, transport and general information. The Student Guild also fields a large number of enquiries from the public and staff seeking direction to or with questions about Griffith University facilities and services. Linda Gillespie

Executive Assistant

The Student Guild reception received 16,065 enquiries in 2018, ranging from telephone calls, walk-ins and emails relating to Guild and Griffith services. This was 13% less than 2017. This decrease was attributed to three weeks of student vacation in 2018 that did not take place in 2017 - the two week mid-trimester break in April for the Gold Coast 2018 Commonwealth Games and the one week mid-trimester break in August. There has also been significant growth in enquiries via the Guild’s social platforms.

16,065 FRONT DESK ENQUIRIES

Accommodation

The Student Guild continued to deliver a range of services to help students find accommodation. To get students started, the Guild offered welcome packs detailing on-campus and off-campus accommodation options, and general information about the Gold Coast. The packs also promoted the Residential Tenancies Authority who provide important information on renters’ rights and obligations. Approximately 80 packs were distributed in Trimester 1, and 42 packs across Trimester 2 and 3*. This is relatively consistent with the number of packs distributed in the prior year, though notably 20% less in Trimester 1 and 27% more across Trimester 2 and 3*. In addition to the welcome packs, the department reported approximately 300 accommodation related enquiries in 2018. The Guild also provided information to students for on-campus and off-campus accommodation options. During 2018, there was a high interest in on-campus accommodation at Griffith University Village which reached capacity, while three of the four major purpose-built, off-campus accommodation providers also reported 100% occupancy during Trimester 1. Two of the four providers reported 100% occupancy during Trimester 2. The Guild continued to assist students and the broader community to advertise private accommodation options online. This service provided students with 82 advertised community

options and 53 student options to choose from in the first half of the year, and 91 accommodation options from community advertisers and 28 student provided options in the second half of the year. Overall, 2018 saw student advertisers decrease by 48% from the previous year and community advertisers increase by 7%. Although student advertisements have decreased from 2017, it is consistent with the number of 2016 advertisements indicating there was a spike in 2017.

go card Translink go cards were available for purchase and top-up at the Student Guild. In 2018, new purchases saw 838 cards issued to students, staff and the public, a decrease of 66% from 2017. In Orientation Week and Week 1 of Trimester 1 the go card machine was inoperable due to a Telstra line outage, which would account for a majority of the decrease in new cards purchased. The Guild’s provision of go cards, including top ups and related travel information, remains a popular and important service for students. End of Trip Facilities Fifty-four new swipe cards were purchased for access to the End of Trip Facilities in G52, G40, G16 and G42. The swipe cards enabled students and staff to utilise the enclosed bike sheds, showers and temporary lockers available at these facilities. There were approximately 70 swipe cards held by existing users, re-activated in Trimester 1. Overall there was a 25% decrease in requests for access, across both new and continuing users. Intercampus Bus The Student Guild continued to provide the Intercampus Bus service in 2018, offering direct transport between Nathan campus and Gold Coast campus. Total service use decreased by 9% from the previous year, almost exclusively from a drop in student users. However, there was a 32% increase in Trimester 3* with 599 users in 2017 increasing to 788 users in 2018. When considering overall decline, a significant factor was the two-week student vacation around the Gold Coast 2018 Commonwealth Games from 2 – 15 April. April 2018 saw 366 people use the service in total compared to 695 people in April 2017, a decrease of 47% for that month. Additionally, the Intercampus Bus was offered for 43 weeks in 2018 compared to 44 weeks in 2017.

Lockers The Student Guild continued the provision of lockers for hire which included general lockers, suitable for bags and books, as well as bike lockers that provided secure undercover storage for bicycles. Students hired 119 lockers in total during the first half of the year and 95 lockers were hired in the second half of the year which was consistent with 2017. Bike lockers again proved popular with all 20 lockers continuously booked out. TRIMESTER 3 (8 JAN - 17 FEB) - 522 2018 INTERCAMPUS BUS USAGE BY TRIMESTER

TRIMESTER 3 (22 OCT - 21 DEC) - 788 TRIMESTER 3 (8 JAN - 17 FEB) - 522

TOTAL USERS

6,613 6,613 TOTAL USERS

TOTAL TOTAL USERS USERS

6,613

TRIMESTER 3 (22 OCT - 21 DEC)FEB) - 788 TRIMESTER JAN TRIMESTER 233 -(8 (82,626 JAN -- 17 17 FEB) -- 522 522 TRIMESTER 2 - 2,626

TRIMESTER 2,677 OCT TRIMESTER 133 -(22 (22 OCT -- 21 21 DEC) DEC) -- 788 788 TRIMESTER 1 - 2,677

TRIMESTER 2 - 2,626 TRIMESTER TRIMESTER 23 -(82,626 JAN - 17 FEB) - 522 TRIMESTER 1 - 2,677 TRIMESTER 2,677 TRIMESTER 13 -(22 OCT - 21 DEC) - 788 TRIMESTER 2 - 2,626

93% of USERS student users provided information on their enrolment TOTAL status, of these, 46% were international students and 54% were TRIMESTER 1 - 2,677 domestic students.

6,613

2018 VS. 2017 TRIMESTER 3* INTERCAMPUS BUS USAGE 2018 - 788 users

2017 - 599 users *Trimester 3 figures cover Weeks 1-8

For over 15 years, the Student Guild has provided a free transportation service for students to view accommodation. The service provided students with the opportunity to inspect accommodation options in person which enabled students to compare accommodation types, and meet with potential tenants and landlords. With disappointing results in 2017 the Guild trialled running the service for one week only during Orientation Week. The service usage decreased in 2018, by 38% across Trimester 1 and 2 with only 34 student users in Trimester 1 and 5 in Trimester 2. The service did not operate in Trimester 3. The service will still go ahead in Orientation Week in 2019 for Trimester 1 and will be reassessed for Trimester 2.

Employment

The Student Guild continued to advertise casual and part-time positions on the G07 Employment Noticeboard and process them for inclusion on the online Griffith Careerboard. In 2018, 17 new positions were advertised in Trimester 1, 19 new positions in Trimester 2 and 5 in Trimester 3. The Guild also posted 62 advertised positions from the Griffith Careerboard onto the Guild’s physical Employment Noticeboard, to provide students the option to view casual vacancies in person as well as online. Though the number of vacancies advertised via the Student Guild did decrease somewhat from 2017 (approximately 32%), the Guild actively contributed to promoting jobs to students by promoting Griffith’s Careerboard and Unitemps promotional material on noticeboards as well as the Guild website and social channels. 11

Student support and advocacy

The Student Support and Advocacy department delivers services and programs designed to enhance the wellbeing and experience of Griffith University students. The central focus of this department is to provide students support and advice in regard to Griffith University policies, to ensure that students understand their academic obligations and entitlements. Student Support also oversees other services including assignment help, Justice of the Peace, tutoring, financial assistance, exam support, tax service, and legal advice. Through this department, the Student Guild delivers regular events to promote health and wellbeing, as well as the dedicated Wellness Warriors program. Sharna McIntosh Student Support and Advocacy Manager

In 2018 the Student Support and Advocacy departmentâ&#x20AC;&#x2122;s key objective was to build a community culture on campus that was focused on wellness. At the centre of this was the continuation of the Wellness Warriors volunteer program as well as a range of wellness related initiatives, professional and personal development workshops and trainings, expanding program benefits and forging new networks and connections. Wellness initiatives on campus focused heavily on raising awareness of mental health as well as providing students with resources to help them look after their mental wellbeing and to inform them as to where they could find further support.

In addition to the wellness programs on offer, Student Support and Advocacy continued to deliver and refine important academic and personal support services. These included advocacy consultations where students received confidential advice, advocacy or referral in relation to issues such as, but not limited to, academic policies and procedures, grievances or complaints, special consideration or grades, and financial or residential tenancy issues. Key developments in 2018 included major changes to the tutoring service to provide students with a greatly enhanced experience, and the expansion of tax affairs support.

Advocacy

The Student Support and Advocacy Manager provided support to 169 students via face to face appointments over 194 different matters during 2018. Many matters involved follow up consultations to facilitate a resolution. Additionally, support and advice was provided on more than 400 occasions via phone and email.

REVIEW /APPEALS - 26.80% REVIEW /APPEALS - 26.80%

OTHER* OTHER* - 18.04%-

18.04%

ACADEMIC STANDING/EXCLUSION - 13.92%

MARKS AND GRADES - 11.86%

ADVOCACY SUPPORT BREAKDOWN

MARKS AND GRADES - 11.86%

ACADEMIC INTEGRITY - 8.76%

FINANCIAL SUPPORT -INTEGRITY 7.73% ACADEMIC

- 8.76%

HARASSMENT, BULLYING AND DISCRIMINATION - 5.67%

FINANCIAL SUPPORT - 7.73%

STUDENT GRIEVANCES - 3.61%

169 STUDENTS | 194 ADVOCACY MATTERS

STUDENT MISCONDUCT - 3.61% HARASSMENT, BULLYING

AND DISCRIMINATION - 5.67%

STUDENT GRIEVANCES - 3.61% exams, postgraduate *Other includes course related concerns, withdrawals after census date, special consideration and deferred concerns, Griffith University policies or procedure concerns, advocacy at meetings, advocacy related to club or society matters. 68% DOMESTIC STUDENTS 13

32% INTERNATIONAL STUDENTS

STUDENT MISCONDUCT - 3.61% 61% UNDERGRADUATE STUDENTS

39% POSTGRADUATE STUDENTS 14

Tutors

The Student Guild offers an online database to match tutors with tertiary and school students seeking assistance. In 2018, 198 Griffith students were registered as tutors on the database, an increase of 32% from 2017. The existing system was very limited in functionality and simply allowed students to identify a potential tutor and get in touch. Beyond that the Guild was not involved in any aspect of the service and could not record anything in terms of customer satisfaction, rates charged, or number of sessions conducted. As such, in Trimester 2 the Student Guild reviewed the existing system and alternative platforms in order to improve students’ experience working with or working as a tutor. After careful review and consultation, the Student Guild decided to partner with Vygo to facilitate a greatly improved peer-to-peer tutoring service. Vygo is an app based system that manages every aspect of the tutoring process including finding a tutor,

chatting within the app to arrange sessions, managing payment, tracking sessions in real time with a stop-start session timer, as well as collating feedback and complaints. Vygo offers greater functionality for tutors in a number of ways including the ability to not only identify a broad area of expertise but to nominate specific courses or units on which the tutor can consult. All inperson Vygo sessions must be held on campus or in a public place, or students and tutors can set up online tutoring sessions.

Assignment Help

Student Support and Advocacy continued to provide the Student Guild’s Assignment Help service in 2018, offering students 30 minute consultations with an Assignment Help Advisor to assist them with a range of academic skills. Overall, 1,055 appointments were made representing a 4% increase in the number of appointments from 2017. APPOINTMENTS

APPOINTMENTS

BY TRIMESTER

DOMESTIC VS INTERNATIONAL

UNDERGRADUATE VS POSTGRADUATE

2018 VS 2017

Domestic - 480 International - 575

Undergraduate - 901 Postgraduate - 154

2018 - 1,055 2017- 1,012

As the host partner, the Student Guild is now able to accurately track important information such as how many sessions are being held, when, where, and by whom. This offers greater protection and quality assurance for all users. The Vygo system replaced the existing system in Trimester 3. Within the first month 44 new tutor profiles and 35 student profiles had been set up on Vygo.

Trimester 3 Jan-Feb (Weeks 9-12) - 24 Trimester 1 - 501 Trimester 2 - 493 Trimester 3 Nov-Dec (Weeks 2-8) - 3

Financial and legal services

The Student Guild continued to provide emergency loans and crisis care packages to assist students at critical times. The emergency loan scheme offered students a cash loan of up to $50 for emergency situations. In 2018 the Student Guild provided 20 emergency loans, a decrease of 51% from 2017. Crisis care packages were available to students experiencing difficulties purchasing essential items. Students in need had a choice of either food, hygiene or baby crisis care packages. This initiative saw 21 crisis care packages distributed, a 34% increase from 2017. In 2018 the Student Guild partnered with the Australian Taxation Office (ATO) to deliver a free seminar on managing tax affairs. The Guild also partnered with OnCloud Tax Accountants to offer free one-on-one consultations to assist students to complete their tax returns. Students who preferred to submit online could utilise a new discounted service provided by CDG Taxation with the support of the Guild. The Student Guild continued to facilitate a Justice of the Peace service on campus. This was primarily utilised by students but was also accessed by staff and members of the public. The Justice of the Peace service assisted 593 people in 2018.

Justice of the Peace bookings Students - 405 Staff - 122 Public - 66 Total number of documents witnessed

1,831

Gold Coast students were also able to access free legal advice through the Student Guild’s continued partnership with McInnes Wilson Lawyers. In-person and phone consultations were available with 60% of appointments booked by domestic students. Advice regarding personal injury law and family law was commonly sought after with students seeking advice in these areas on 23 occasions.

MAJOR EVENTS

World Mental Health Day

10 March 500 attendees 3 trained volunteers provided support

29 March 1,250 attendees 20 trained volunteers provided support

MAR

Wellness initiatives

The Wellness Warrior volunteer program was started in 2017 to involve students in the design and delivery of relevant, meaningful and engaging wellness initiatives on campus. In 2018 Wellness Warrior volunteers played an integral role in enhancing community culture on campus.

conversation going by hosting a touch football tournament to facilitate meaningful connections through activity and to foster a sense of community and belonging. Foot traffic estimates indicate that approximately 4,500 Griffith students and staff engaged with activities over the two-days.

From Trimester 1 to Trimester 2, volunteer numbers increased by 53% and the program comprised of 32 student volunteers by the end of the year. The student volunteers played an important front line role in running awareness activities and providing other students with resources on potentially sensitive issues such as mental health and wellbeing. To this end, volunteers received extensive training to ensure that they felt comfortable talking to other students, that they were equipped to respond appropriately to disclosures of personal experiences if they occurred, and that they had specific training in Mental Health First Aid. The primary role of Wellness Warrior volunteers was to facilitate peer to peer education and support around mental health and wellbeing, and refer students to the appropriate Griffith or Student Guild services where required.

Other key events included wellness pop up stalls designed by students to provide their peers with informative and relevant advice on topics such as sleep and nutrition. The Wellness Warriors also helped to deliver Free Exam Breakfasts, and Survive the Exam Cram where the Guild offered a morale boost and recharge to students studying on campus late at night during examination periods, by offering free tea, coffee and snacks.

A great addition to the Student Support and Advocacy event portfolio in 2018 was the Keep in Touch social touch football tournament that was run to coincide with the Student Guildâ&#x20AC;&#x2122;s R U OK? Day program. The R U OK? Day event was delivered as part of the national campaign to raise awareness of suicide prevention through conversation and included a conversation corner, activities, entertainment, and stalls with the Wellness Warriors, Headspace and Health Care Unit Gold Coast. The following day, the Guild helped students to keep the

13 & 14 September Approximately 4,500 Griffith University students and staff engaged 30 trained volunteers provided support 6 student clubs involved 9 games of touch football played Thousands of meaningful conversations

AUG

SEP

OCT

Itâ&#x20AC;&#x2122;s On All of Us Week pop up stall

International Womenâ&#x20AC;&#x2122;s Day

8 March 250 attendees 2 trained volunteers provided support

R U OK? Day + Keep in Touch

Wellness Day

University Mental Health Day 28 March 800 attendees 4 trained volunteers provided support

20 August 700 attendees 3 trained volunteers provided support

Wellness Day

2 October 1,250 attendees 20 trained volunteers provided support

All events in 2018 encouraged conversations around mental health, provided a safe space where people felt comfortable sharing their feelings and experiences, created awareness of the available student support services on campus and promoted action for wellbeing. Last, but certainly not least, a special mention is made of Brittany Golding, the Wellness Coordinator, for her hard work and commitment towards the Wellness Warrior volunteer program in 2018. Her passion and enthusiasm for supporting students was an asset to the program. Ultimately, the Student Guild is looking forward to expanding its on campus wellness initiatives and student support success in 2019.

Free yoga

Every Tuesday during trimester Trimester 1 - 164 participants Trimester 2 - 192 participants

Social and cultural events

The Events department delivers a wide variety of social and cultural events to provide students the chance to socialise, interact, and relax outside the classroom. Events include market and recreational days, entertainment, and parties. All Student Guild events are high quality and are tailored to meet the needs and wants of Griffith University Gold Coast students.

Cameron Sherwood Events Manager

In 2018 the Events department delivered a range of events and activities with the key objectives of creating a vibrant campus and improving the overall student experience. The events calendar was adapted to accommodate student vacation and changed venue availability associated with Gold Coast 2018 Commonwealth Games. Subsequently some events were moved from their regular dates however overall this did not negatively affect the events program. The year started with a successful Orientation Week with 9,084 attendances recorded at events across three days and five nights. The most exciting addition to the O-Week program was the change of venue for the Roller Disco which was moved from the tennis courts to the G55 carpark roof to create the Rooftop Roller Disco. This change provided more space to skate in a unique setting. The increase in ticket prices for the Uni Bar parties, the first in over a decade, coincided with a slight decrease in the sales of tickets for these events but it also had the benefit of decreasing the no show rates and reducing ticket scalping. The increase allowed the events team to spend more on the theming for these events whilst still reducing the cost deficit of running the events. All themed Uni Bar parties were still very well attended with Toga and Halloween remaining the most popular in 2018.

The Guild Ball was once again a highlight of the events calendar. In 2018 the event was moved to April (from May in 2017) and again held at the Star Gold Coast. With 860 tickets sold the event was well attended and received positive feedback. The Guildâ&#x20AC;&#x2122;s biggest standalone event, Race Day, celebrated its 20th anniversary with 2,600 attendees enjoying a beautiful winterâ&#x20AC;&#x2122;s day at the Gold Coast Turf Club. The Hands On Workshops program entered its second year and cemented a keen following of students wanting to learn new arts and craft skills. Paint and Sip is still the most popular with three sold out events held in 2018. The regular free movie nights remain popular as always with one held in the pool as a Dive-In Movie and one on the Athletics Track as a Starlight Cinema. Acknowledgement should be given to Events and Recreation Coordinator, April Albertini, who had recreational trips added to her portfolio in 2018. April was instrumental in delivering a successful program of recreational trips and events, and took sole responsibility for organising the Stress Less Week program. Particular thanks is also extended to the events team who work tirelessly and are always willing to go the extra mile to put on the best events possible for students. Lastly thanks must go to the many Guild Crew who volunteered at any event during 2018; the enthusiasm and spirit they bring to the events is a credit to each and every one of them.

O-WEEK T1

ATTENDEES

O-Week Carnival

6,130

Dive-In Movie: IT

450

Rooftop Roller Disco

450

ENTERTAINMENT

Comedy Night

420

Hypnotist Show

O-Week Uni Night

600

Band Comp

O-Week Beach Party

O-WEEK T2 O-Week program

WORKSHOPS

1,034

ATTENDEES

O-WEEK T1

GUILD BALL

300

9,084 ATTENDEES

860 ATTENDEES

HANDS ON WORKSHOPS

RACE DAY

Comedy Night

400

STRESS LESS WEEKS

842

ATTENDEES

ATTENDEES MAY

Crystal Gem Tree Workshop

Movie Night: Black Panther

200

Macrame

Paint & Sip

Shamballa Crystal Bracelets

Wellness Day

1,250

Paint & Sip

Morning Yoga

Shibori

Flower Crowns

Essential Oil + Mist Making Workshop

Dreamcatchers

Painting Workshop

Arm Knitting

Starlight Cinema: Jurassic World

Clay Crafting

Wellness Day

1,250

Photography

Morning Yoga

Tai Chi

SPECIAL EVENT DAYS Clean Up Australia Day

MOVIE NIGHTS

170

Harmony Day

850

Ready Player One

150

NAIDOC Celebration

600

Deadpool 2

150

Splash Pool Parties (March)

150

Dive-In Movie: Thor

300

Second Hand Textbook Fair (July)

100 70

MARKET DAYS

MONTH

ATTENDEES

Sustainability Fair

500

Market Day

March

1,277

Guild Ball

860

Market Day

April

1,302

Race Day

2,604

Market Day x 3

May

4,533

Market Day x 2

August

2,842

Market Day x 2

September

2,720

October

1,459

PARTIES Toga Back 2 School

ATTENDEES 1,186 917

Doctors + Nurses

1,117

Halloween

1,190

MARKET DAYS

10 DAYS - 11 EVENTS - 3,311 ATTENDEES

14,133 ATTENDEES

ATTENDEES

Jumanji

Splash Pool Parties (October)

STRESS LESS WEEKS

210

100

Second Hand Textbook Fair (March)

2,604 ATTENDEES

O CTO B E R

ATTENDEES 38

DOMESTIC STUDENT ATTENDANCE - 65% INTERNATIONAL STUDENT ATTENDANCE - 35%

Market Day

54 TOTAL EVENTS

39,816 TOTAL ATTENDANCES

GUILD AWARDS - VOLUNTEER AWARDS

Programs

- Courses, volunteer programs and Kids Holiday Club

The Programs department provides courses and volunteer programs designed to increase student participation in non-academic activities. These activities are designed to enhance students’ experience at university and develop their skill-set and employability through personal and professional development.

Madeleine Storey Programs Officer

In 2018 the Guild Crew Volunteer Program continued to increase in size as well as hours undertaken by the volunteers themselves. The Guild Crew were an invaluable part of the delivery of the Student Guild’s 2018 events and services both on and off campus. The senior volunteer program continued to provide the Crew’s experienced volunteers with the opportunity to take on more responsibility and mentor new volunteers. The senior volunteers successfully organised and executed a team building and leadership camp for the Guild Crew. Training initiatives were introduced, providing the opportunity for volunteers to develop new skills in the areas of communication, leadership and responding to disclosures. A total of 218 students volunteered in 2018, 37% of whom were international students. The year also saw the introduction of the Guild’s first community outreach program where a selected group of dedicated volunteers from the Guild Crew and Wellness Warriors were given the opportunity to give back to the local community. The team visited Opal Aged Care in Southport to run an activity program with the residents. Five volunteers, two Student Guild staff and 18 residents were actively involved in the success of this event. For the fifth consecutive year, the Student Guild Volunteering Abroad Program took place. Fifteen students travelled to northern Thailand for two weeks. An opportunity of a lifetime, the volunteers spent their time in an elephant refuge assisting in the rehabilitation of abused elephants and in an underdeveloped hill tribe village, teaching English and working on renovation projects. After fundraising throughout the year to offset some of the trip costs, Griffith students also raised funds that were directly donated to the hill tribe villages. Several of the student volunteers undertook the trip as a part of the community internship course (3002LFC) offered at Griffith University allowing them to apply their volunteering experience back to their academic studies.

The Student Guild continued to offer popular courses and workshops designed to enhance students’ skills or employability. All Barista Courses sold out with a total of 61 students completing the course in 2018, up from 59 participants in 2017. Of the attendees 57% were international students. The Guild partnered with PulseStart Training Solutions to deliver First Aid and CPR Courses, increasing the number of courses on offer from 11 courses in 2017 to 24 courses in 2018. Subsequently, participation increased by 87% with 342 attendees in 2017 increasing to 640 in 2018. Self-Defence Courses were delivered in Trimester 1 and Trimester 2, with both women’s only and mixed classes offered over a four week block. In 2018, 605 students participated throughout the year, up 6% from 2017 with 572 participants. Of the 2018 attendees, 38% were international students.

Most Active Volunteer Emese Novak

218

Guild Crew volunteers

37% international students

Volunteer of the Year Ali Saremi

3,000+

13 additional First Aid Courses added 87% participation increase 640 total attendees

hours volunteered by the Guild Crew

605 students completed a Self-Defence Course 38% international students

The Kids Holiday Club continued in 2018, offering a holiday care program for the primary school aged children of Griffith students and staff. The program was offered in both the July and September holidays hosting 51 kids collectively. The program included on campus activities such as arts and crafts, recreation, Sand Studies presented by the CoastEd department and daily interactive morning tea demonstrations by nutrition and dietetics students. Off-campus excursions also took place twice per week including theme parks, Currumbin Wildlife Sanctuary, indoor play centres and mini golf. Particular thanks go to Volunteer Coordinator, Brianna Townes. Her commitment and passion to the Student Guild volunteer programs has taken each program to new heights. A special mention also goes to Emese Novak and Ali Saremi who were acknowledged at the annual Guild Awards for their outstanding contribution to volunteering on campus.

Clubs and societies

Joining a club on campus is a great way to meet likeminded people, share interests, build networks, and make a difference. On the Gold Coast campus, Student Guild affiliated clubs include academic, cultural, special interest groups as well as recreational sport to competitive sporting clubs. In 2018 there were 57 non-sporting clubs affiliated with the Guild representing over 15,000 members. A detailed report on sporting clubs is found within the sport and recreation section on page 33.

Madeleine Storey Programs Officer

The Student Guild has a primary role in providing all clubs with financial support and administrative guidance, enabling the continued improvement of club structures for the benefit of members and increasing diversity to cater for student needs. Clubs are provided with an opportunity to recruit new members at Sign-On Days held at the start of each trimester and during O-Week. In O-Week, clubs were invited to participate on Monday, Tuesday or both days with 40 cultural club stalls held over both days. Trimester 1 Club Sign-On Day saw 38 clubs attend and the Trimester 2 event had 30 clubs in attendance. The success of a club is largely due to the work of the administrative committee. To aid this, the Student Guild held its fourth annual Clubs Conference in 2018 with guest speakers covering topics such as financial management and club governance, whilst Student Guild staff addressed administrative processes and highlighted resources available to them via the Student Guild.

NEW

An additional club funding scheme continued to be available enabling Student Services and Amenities Fee (SSAF) funds to be allocated to clubs and club activities, assisting clubs and their members outside of the existing club grants and subsidies. This enabled the Student Guild to support the A Capella Choir Club to host their Voices in Paradise event. It assisted the Griffith Racing Team with operating costs and equipment to compete in the Formula SAE competition against universities from across Australia and around the globe, and enabled the Association of Pharmacy to host the Allied Health Soiree which benefited over 150 students from different health clubs and faculties. 2018 also saw the introduction of professional development workshops for clubs. These developed club executivesâ&#x20AC;&#x2122; skills in the areas of marketing, event planning and risk management. At the annual Guild Awards many outstanding clubs were recognised as a whole along with the standout club administrators, club events, initiatives and achievements. See over the page for a summary of all club awards.

CLUBS

Griffith Physiotherapy Society

Uni Foodie Society

Griffith Innovative

Griffith Pasifika Association

Kaleidoscope Club

Omani Society

Griffith University Tourism, Hospitality, Sport, Events and Real Estate and Property Club

Griffith University Association of Marketing

Griffith University Nursing Association Gold Coast

Guild Awards

Clubs, volunteers and athletes are an integral part of the Student Guild and each year the Guild Awards are held to acknowledge their achievements throughout the year. Held 19 October, volunteers from the Guild Crew, sporting teams, club executives and their members celebrated and were acknowledged for their successes across a range of award categories. Listed below are all nonsporting club awards as well as open awards available to all clubs. Volunteer awards are listed on page 24 and sport awards on page 30. Congratulations to all award recipients.

CLUB AWARDS

Best Professional Development Club Event Griffith Racing Team Formula SAE-A competition

Club Administrator of the Year Jamie Impson Griffith Law Studentsâ&#x20AC;&#x2122; Association

Club of the Year Griffith Racing Team

Most Outstanding Achievement by a Club Griffith Psychology & Counselling Association Community Workshops

MAJOR OPEN AWARDS

Best Club Event Griffith Psychology & Counselling Association Workshop series with academics

New Club of the Year Griffith Pasifika Association

Small Club of the Year Griffith Paramedic Society

OPEN AWARDS

GUGC SPORT AWARDS

Best Club Merchandise Cheerleading Club

Best Fundraising Event or Initiative of the Year Griffith Law Students’ Association Students’ Share the Dignity Drive

Best Small Club Event LIFT – Nutrition, Health & Wellness Hands On Cooking Workshops

Single Best Sporting Achievement Rugby Union 7s Nationals Div 1 Double Gold

Sport Club Administrator of the Year Sarah Glazebrook Basketball

Best Social Media Presence Griffith Racing Team

Best Student Support Service Griffith Law Students’ Association Practical & educational legal competitions for students

Small Club Administrator of the Year Joshua Jarvie TAG Rugby

Sport Star of the Year Kahli Henwood Rugby 7s and netball

Team of the Year Women’s Rugby 7s

Recreational Club of the Year LIFT - Nutrition, Health & Wellness Society

Sport Club of the Year Griffith University Cheerleading

Most Outstanding Club Website Griffith Racing Team

Most Outstanding Community Initiative Griffith Psychology & Counselling Association Nerang State High School Volunteering Positive Psychology Program

*Both sport and non-sporting clubs are invited to nominate for a range of open awards.

Sport and recreation

GUGC Sport delivers and oversees sporting life on the Gold Coast campus, ranging from social sports and general recreation to intervarsity competition. GUGC Sport supports student athletes to represent the University on a national and international scale through pathway programs, strong community partnerships, and through administrative and financial support of affiliated campus clubs. The Gold Coast campus continues to be extremely well represented on Griffith University representative teams.

Michael Brown

Sport and Recreation Manager

In 2018 a number of key events shaped GUGC Sport’s direction including new facility access, the Gold Coast 2018 Commonwealth Games, and UniSport Australia’s move to replace the widely known University Games with a new multisport event program in the form of Nationals. In mid-2018 the Athletics Track (G44) became available to GUGC Sport to host social sports (previously held off campus) and one-day tournaments. GUGC Sport will continue to utilise this asset to deliver on-campus sport and recreation activities to students in 2019. GUGC Sport also relocated its department to the offices within the Sports and Athletics Centre (G43) which has assisted in showcasing the facility to students as they visit the new GUGC Sport office.

The GC2018 Commonwealth Games provided opportunities for GUGC Sport including unique spectator opportunities with the ‘Griffith Takes Over’ student trips visiting the Beach Volleyball and Rugby 7s. Both trips sold out quickly with 150 attendees participating across the two events, 26% of whom were international students. Griffith students were represented as athletes at GC2018 with Team Griffith (current Griffith University students and alumni) securing a remarkable haul of 40 gold medals.

Sport clubs

Student sport clubs are the foundation of student engagement with sport on campus. In 2018, 33 sport clubs were affiliated with GUGC Sport including two new clubs, Wing Chun and Power & Weightlifting. The administrative and financial support that GUGC Sport provided to clubs assisted students to participate in local competitions and helped clubs to engage students across the campus on a common sporting interest. GUGC Sport is delighted to have so many enthusiastic active sport clubs and looks forward to enhancing support and growing the sport club footprint on campus into 2019.

Community club partnerships

NEW

SPORT CLUBS

Wing Chun

Power & Weight Lifting

Benefits of community club partnerships:

GUGC Sport previously established a network of community club partnerships in furtherance of its key objective – to enable students to be active while studying at Griffith University Gold Coast. By partnering with existing sporting clubs in the community, GUGC Sport was able to provide a common home club for GUGC students and participation rates for GUGC Sport and the respective host club. In 2018 GUGC Sport reviewed the current partnerships to assess what the tangible benefits there have been for the clubs and, most importantly, the students. The decision was made to renew the current partnerships for 12 months opposed to 24 months, providing greater flexibility to GUGC Sport based on student participation trends and student needs, as well as encouraging partnered clubs to ensure they continue to provide the best for Griffith Gold Coast students. In 2018 the Student Guild continued partnerships with the 11 existing clubs from 2017 and did not create any new partnerships. • Surfers Paradise Demons AFL Club

üü Facility access üü Establish pathways for student participation in sport üü Promotion of the Student Guild and its services üü Student engagement üü Signage, sponsorship and branding üü Work experience for students üü Student representative on club committees üü Networking opportunities GUGC Sport also focused on identifying potential clubs for future partnerships. GUGC Sport looked for clubs that could help strengthen pathways for GUGC athletes to compete at Nationals Div 1 and Div 2. Consideration was given to participation trends, social sport, and campus facility limitations. This approach is intended to increase the foot print of the program across the local community and to increase the total number of students participating in sport with community partner clubs. Further to this, GUGC Sport identified the following sports as key areas in which to pursue future partnerships:

• North Gold Coast Seahawks (Basketball) • Power Boxing Club • Southport Labrador Tigers Cricket Club

• Athletics

• Squash

• Gold Coast Stingrays Gridiron Club

• Baseball

• Touch

• Gold Coast Roosters Hockey Club

• Cycling

• Table tennis

• Griffith University Surfers Paradise Rowing Club

• Netball

• Ultimate frisbee

• Southport Tigers Rugby League Club

• Sailing

• Softball

• Musgrave Mustangs Football Club

• Griffith University Knights Rugby Union Club

• Softball

• Southport Surf Life Saving Club

Recreational trips and courses

GUGC Sport offered a range of recreational trips for students, providing them with opportunities to explore the Gold Coast through a host of activities and experiences. Recreational trips are designed to be affordable and to provide an opportunity for students to socialise and unwind away from campus. Whale Watching, Byron Bay Surf Trip and Aussie Surf’n’Sizzle were particularly popular with international students. Griffith Takes Over grew from two events and 150 attendees in 2017 to 370 attendees over four events in 2018.

Social sport

The mixed social sport program provides students the opportunity to join an informal competition as part of an organised team or to join as an individual to be placed into a team. Social sport is designed to facilitate students meeting new people and making friends on campus while providing students an avenue to be fit and healthy. Social sport participation saw a healthy increase of 20% across all sports from 428 in 2017 to 515 students in 2018:

GRIFFITH TAKES OVER… GC2018 BEACH VOLLEYBALL

TOUCH 16%

GRIFFITH TAKES OVER…GC2018 RUGBY 7S

INDOOR SOCCER 29%

FEMALE - 44%

INDOOR NETBALL 13%

MALE - 56%

3X3 BASKETBALL 7%

RECREATIONAL TRIP ATTENDANCE AUSSIE SURF’N’SIZZLE

WATER POLO 16%

BEACH VOLLEYBALL 19%

In addition to stand alone recreational trips, the Student Guild partnered with Get Wet Surf School to offer surf lessons all year round. The lessons were popular in summer with a total of 40 students utilising the Learn to Surf service in 2018.

GRIFFITH TAKES OVER… TITANS VS STORM WHALE WATCHING GRIFFITH TAKES OVER… WALLABIES VS ARGENTINA BYRON BAY SURF TRIP 0

INTERNATIONAL STUDENTS

120

150

DOMESTIC STUDENTS

Aon University Sevens Series

The Aon University Sevens Series is sanctioned by UniSport and represents the pinnacle of women’s rugby 7s competition in Australia. Aon 7s provides a pathway for university students to play rugby 7s at an elite national level. Aon 7s teams must include at least 50% student athletes. The Griffith University team performed exceptionally well in 2018, winning three of the five tournaments within the series and beating University of Queensland 26 to 19 in the final gold medal match to put the finishing touch on their series win. The Griffith University 26 person squad included 11 Griffith University Gold Coast students. One of the stand out players was Kahli Henwood who won the Sports Star of the Year Award at the Guild Awards. Kahli’s journey highlighted the pathway the Aon 7s program provides from playing for Griffith Uni Knights Rugby Union Club through to selection into the Griffith Aon 7s squad where she played a crucial role in the teams’ series success. Special acknowledgement should also go to the contribution and behind the scenes efforts of the supporting clubs, Griffith Uni Colleges Knights Rugby Club and Sunnybank Dragons Rugby Club.

POS

TEAM

PTS

Griffith Uni

Uni of Queensland

Macquarie Uni

Uni of Sydney

Uni of Adelaide

Uni of Canberra

Uni of New England

Uni of Tasmania

Bond Uni

Uni of Melbourne

Blues Awards

Blues Awards in 2018 again showcased the outstanding performances of Griffith University students and reflected students’ performance at the Commonwealth Games as well as other national selection achievements throughout the year. In total, Griffith students were awarded 41 Half Blue honours and a remarkable 63 Full Blue honours. This was a notable increase on Half Blue and Full Blue honours from 2017, 29 and 18 honours respectively, which is attributed to the success of Team Griffith at the Commonwealth Games. The Blues Awards continued as a collaboration between the Student Guild, Griffith Sport, and Griffith Sports College.

Swimming programs

With the Griffith Aquatic Centre entering its second year of operation the Griffith Swimming Club and its programs continued to find their place on campus. Notably, the Griffith Swimming Club (comprised of both Griffith University students and non-Griffith athletes) secured 23 gold, 7 silver and 10 bronze medals at the Gold Coast 2018 Commonwealth Games. The High-Performance Squad of Michael Bohl and the Development Squad of Chris Wright maintained their momentum from the Commonwealth Games and the new facility to record positive results in national, state and regional championships. At the end of 2018 the Development Squad was heading towards further growth from the 15 athletes to 20 – 22 athletes. The squad started 2018 with just four swimmers. Towards the end of 2018, GUGC Sport and the Griffith Swimming Club reviewed the swimming programs on offer with the view to ensuring they were catering to students’ needs. Subsequently the Open Squad was renamed the Swim Fit Squad to provide a clearer definition of the squad’s purpose. In addition to this, two new programs were created - the Adult Learn to Swim Program and the Surf and Beach Awareness Program which will benefit participants in 2019 and beyond.

NATIONALS DIV 1 TEAM RESULTS

Nationals Div 1 and Div 2 were formerly known as Uni Games, with the new title and format increasing the focus on the competition rather than social aspects of the intervarsity competition. Griffith University was represented by 286 students with 203 (71%) of total representation from the Gold Coast campus. Griffith University finished 8th overall and placed 3rd among competing Queensland universities.

71% 37

OF THE ATHLETES REPRESENTING GRIFFITH UNIVERSITY AT NATIONALS DIV 1 AND DIV 2 WERE FROM THE GOLD COAST CAMPUS.

SPORT

DIVISION

RESULT

ATHLETICS

MEN

5TH

ATHLETICS

WOMEN

5TH

BASEBALL

OPEN

SILVER

BASKETBALL

WOMEN

BRONZE

BEACH VOLLEYBALL

MEN

BRONZE

BEACH VOLLEYBALL

WOMEN

BRONZE

BEACH VOLLEYBALL

MIXED

BRONZE

CYCLING

MEN

12TH

FOOTBALL

WOMEN

8TH

FUTSAL

WOMEN

8TH

NETBALL

WOMEN

GOLD

ROWING

MEN

10TH

ROWING

WOMEN

7TH

RUGBY 7S

MEN

GOLD

RUGBY 7S

WOMEN

GOLD

SOFTBALL

WOMEN

9TH

SWIMMING

MEN

8TH

SWIMMING

WOMEN

4TH

TABLE TENNIS

MEN

8TH

TABLE TENNIS

WOMEN

7TH

TAEKWONDO

MEN

12TH

TAEKWONDO

WOMEN

10TH

TOUCH

WOMEN

BRONZE

TOUCH

MIXED

SILVER

NATIONALS DIV 1

INDIVIDUAL RESULTS (MEDAL PLACINGS)

ATHLETICS CASIDHE SIMMONS

WOMEN

HEPTATHLON

GOLD

HANNAH JOYE

WOMEN

HIGH JUMP

SILVER

SHOT PUT

GOLD

DISCUS

SILVER

HENRY HOPWOOD

MEN

JORDAN BETTS

MEN

110M

JOSHUA CONNOLLY

MEN

DECATHLON

GOLD GOLD

PATRICK HAGAN

MEN

3000M STEEPLECHASE

BRONZE

PATRICK MURTAGH

MEN

HIGH JUMP

BRONZE

SARAH THORPE

WOMEN

SHOT PUT

SILVER

GOLF AYOUNG YU

WOMEN

INDIVIDUAL

SILVER

ROWING HEDDA COOPER JESS SCOTT LEUKIE SMITH

WOMEN

COXED 4

SILVER

MONIQUE BITZIOS RACHAEL HARCOMBE (COX) JESS SCOTT

WOMEN

PAIR

BRONZE

HEDDA COOPER

WOMEN

SINGLE SCULL

SILVER

JACKSON FREE

MEN

SINGLE SCULL

BRONZE

LEUKIE SMITH

NATIONALS DIV 2 TEAM RESULTS

SPORT

DIVISION

RESULT

BADMINTON

MEN

GOLD

BASKETBALL

MEN

6TH

FOOTBALL

MEN

6TH

FUTSAL

MEN

13TH

HOCKEY

WOMEN

BRONZE

NETBALL

MIXED

GOLD

TENNIS

MEN

5TH

TOUCH

MEN

GOLD

VOLLEYBALL

MEN

BRONZE

VOLLEYBALL

WOMEN

BRONZE

WATER POLO

WOMEN

BRONZE

STANDALONE NATIONALS RESULTS

SWIMMING ALICE STUART

BIANCA CRISP CHARLES COX

GRAYSON BELL

WOMEN

WOMEN MEN

MEN

100M BUTTERFLY

SILVER

50M BUTTERFLY 200M BUTTERFLY

GOLD GOLD

800M FREESTYLE

SILVER

100M BUTTERFLY

BRONZE

200M IM

BRONZE

200M BUTTERFLY

GOLD

50M FREESTYLE

SILVER

50M BREASTSTOKE

800M FREESTYLE

GOLD GOLD GOLD GOLD

100M FREESTYLE

SILVER

100M BREASTSTROKE

BRONZE

50M BREASTSTOKE

BRONZE

200M FREESTYLE KIAH MELVERTON

SEBASTION TORALES

WOMEN

MEN

400M FREESTYLE

SPORT

DIVISION

RESULT

3X3 BASKETBALL

MEN

7TH

LEAGUE OF LEGENDS

MIXED

BRONZE

DISTANCE RUNNING

MEN

4TH

DISTANCE RUNNING

WOMEN

BRONZE

ORIENTEERING (INDIVIDUAL EVENT) CAROLINE PIGERRE

WOMEN

4TH

MOOLOOLABA TRIATHLON (INDIVIDUAL EVENT) LUKE BURNS

MEN

SILVER

Nationals Elite Program

The GUGC Sport Nationals Elite Program continued to recognise the achievements and leadership of Griffith University Gold Coast students. The program supports elite athletes who are training and competing at a representative level from regional through to national, with recognition at a Bronze, Silver or Gold level. In addition to sporting excellence and achievement, applicants to the National Elite Program are assessed on their sporting potential, sporting conduct, contribution to the community and to GUGC Sport. The program is designed to encourage athletes to participate in intervarsity competition and to support student athletes by way of partially or fully subsidised Uni Fitness memberships and financial support to represent Griffith University at Nationals Div 1 and Div 2. In 2018 the Nationals Elite Program had 74 members in the program, 63% of which were female and 37% male. GOLD MEMBER

SILVER MEMBER

BRONZE MEMBER

NATIONAL SELECTION OR EQUIVALENT

STATE SELECTION OR EQUIVALENT

REGIONAL SELECTION OR EQUIVALENT

2018 vs 2017 court hire (number of bookings) Basketball 2018 - 164 2017 - 154 Beach volleyball 2018 - 149 2017 - 111

Court and facilities hire

The Pavilion (G32) has two barbecues, two tennis courts, a basketball and beach volleyball court. Students, staff and Student Guild clubs can book the facilities at the Student Guild reception (G07) for a small fee which includes use of equipment. Tennis court hire bookings decreased in 2018 which may be in part due to the aging surface of the tennis courts. These are scheduled to be upgraded in 2019.

Tennis 2018 - 436 2017 - 554 Pavilion (BBQs) 2018 - 99 2017 - 21

Events

During 2018 GCAP offered 28 events to postgraduate students. These events were an opportunity to socialise, informally network, and relax. The events program included a mix of cocktail parties, casual food and drink events, tours, excursions and outdoor activities.

Gold Coast Association of Postgraduates (GCAP) ON CAMPUS EVENTS

Morning Socials

Free Networking Lunches

Trimester 2 and 3 Up to 50 attendees per event

Trimester 1 and 2 700 attendances over 7 events

The Gold Coast Association of Postgraduates (GCAP) aims to create a positive experience for Gold Coast postgraduate students. GCAP provides academic services and support, opportunities for increased social engagement within the postgraduate community, and assists students prepare for the transition from postgraduate study to the workforce.

Friday Socials

Trimester 1, 2, and 3 More than 1,200 attendees over 11 events Bridie Mulholland Vice President

GCAP continued to help postgraduate students thrive academically and socially whilst building skills and collaborations to assist students in achieving their post-study goals. In 2018, GCAP reached 1,162 students, with membership comprising approximately 43% of the Griffith University Gold Coast postgraduate student population. This was a 13% increase in GCAP memberships from 2017. GCAP continued to promote networking and inter-professional collaboration through free, oncampus networking events, which were highly successful and reached capacity.

43% OF GRIFFITH

UNIVERSITY GOLD COAST POSTGRADUATE STUDENTS WERE GCAP MEMBERS IN 2018

In 2017, GCAP resolved to provide more non-alcohol focused social events. This objective was carried into 2018, providing members with a hike, a writing retreat and a trip to Australia Zoo. GCAP also introduced morning social events and its first coffee tour, all of which were well received. In 2019 GCAP will continue to cater for all postgraduates and to include alcohol free events.

In 2018, GCAP endeavoured to increase its reach on social media by promoting social media platforms at GCAP events and running competitions. Further to this, GCAP continued to use social media platforms to share information useful to postgraduate students regarding funding opportunities, job opportunities and volunteer opportunities.

OFF CAMPUS EVENTS

Australia Zoo

The GCAP Board wanted to ensure that events were held year-round to cater for postgraduates who study across all three trimesters. During Trimester 3 GCAP ran morning socials, Friday socials and networking lunches and, for the first time, a Trimester 3 cocktail event was included. The event, Sunsets and Superyachts, was another sell-out event with 120 attendees. Along with social events, GCAP focused on community-based activities and events. In partnership with the Student Guild, GCAP began to lay the groundwork for a new Indigenous community volunteer initiative. This initiative aimed to increase awareness, promote Indigenous culture and give back to an Indigenous community. In addition to this, GCAP provided $6,000 of Community Volunteering Enhancement funding to assist a cohort of eight Griffith postgraduate students to participate in The Sumba Project. Founded by Griffith University postgraduate students in 2013, The Sumba Project aims to improve health outcomes on the island of Sumba by developing and distributing health related programs and resources, particularly in the area of tuberculosis management. Supporting this project provided postgraduate students with valuable hands on clinical experience and practical understanding of the burden of disease.

MAR

APR

Gold Coast Hinterland Winery Tour

SOL

28 September 24 attendees

MAY

AUG

SEP

SOL

DEC

Mt Tamborine and glow-worm caves hike 25 August 21 attendees

25 March 24 attendees DO

Island Masquerade Party 12 May 300 attendees UT

SOL

JUL

Gold Coast Hinterland Winery Tour

SOL

8 September SOLD O 350 attendees

28 July 11 attendees

Coffee Tour to Paradox Coffee Roasters T 21 April 12 attendees

5th annual Cocktails in the Sky at Q1 T

Sunsets and Superyachts 1 December 120 attendees UT

SOL

GCAP Board January 2018 - June 2018

Academic services GCAP promoted the Student Guild’s assignment help, student support, and advocacy services to its members in 2018. During the year, 154 postgraduate students attended assignment help appointments while the Guild’s Student Support and Advocacy Manager formally engaged with postgraduate students on 264 occasions to provide academic and personal support, assistance, and advice. GCAP has gained significant momentum over recent years, and 2018 was no different, boasting even higher attendance and interest in events than 2017. A lot of behind-the-scenes work in 2018 was dedicated to paving the way for an even more successful GCAP with an even bigger reach. GCAP values diversity, wellness and integrity. As such, in 2019, GCAP hopes to diversify the association, culturally and academically, within its board and membership base. The association intends to increase awareness of GCAP’s range of services including student support, social engagement and professional development.

GCAP would like to take this opportunity to thank everyone who supports the Association from year to year. GCAP continued its valuable partnership with the Council of Australian Postgraduate Associations (CAPA), sending two delegates to the Annual Council Meeting December 2018. Lastly, GCAP would not be able to continue its instrumental work without board directors, board members and the secretary whose hard-work and dedication doesn’t go unnoticed. GCAP and the GUGC postgraduate community are thankful for all that you do. Special mention is made to the outgoing President, Katherine Lee. GCAP wishes all of its members a successful 2019 and looks forward to seeing you at GCAP events.

Katherine Lee President

Christine Pickersgill

Anna Chruscik

Vice President

Director of Communications

Fahimeh Alaei

Joshua Murchie

Director of Equity

Ghazaleh Taherzadeh Director of Events

Director of Funding

GCAP Board July 2018 - December 2018

Katherine Lee President

Bridie Mulholland

Director of Communications

Lucy Bartho

Anna Chruscik

Director of Equity 45

Daniel McKeating

Vice President

Henry Snaza Director of Events

Director of Funding

The Uni Bar is an integral part of Student Guild services providing an essential place for students and staff to co-mingle, host meetings and events, and relax from their busy schedules - all whilst listening to live music, participating in daily games, and enjoying a quality meal or beverage.

Bobby Smith

Venue Manager Uni Bar and Function Centre

The Uni Bar remained the social hub of the Gold Coast campus in 2018. This was the second year operating with trimesters and, with experience gained from 2017, the Uni Bar worked hard to ensure that many activities continued throughout Trimester 3 to maintain the same atmosphere and ambience year round. In 2018 the Uni Bar’s major focus was the promotion of events and activities to increase patronage and engagement. To this end, the Uni Bar conducted a focused recruitment drive for the Social Club during Trimester 1 O-Week. This was highly successful, boosting membership numbers by 166%, from 353 members in 2017 to 939 members in 2018. Social Club membership offered members access to exclusive member events and specials as well as regular updates on weekly activities, special events and offerings. The Uni Bar created a welcoming and socially engaging atmosphere by continuing a diverse range of social activities from pool and ping-pong competitions to karaoke, raffles, live music and an exclusive Trimester 3 daily gamers lounge. These

were supplemented by low key events such as intimate whisky, rum and gin tasting evenings with industry experts as well as the reintroduction of bingo and trivia nights. The Uni Bar hosted a range of social and academic events for the Student Guild, clubs and societies, Griffith Sports College, Gold Coast Association of Postgraduates, Griffith Mates, and Griffith Honours College. With the flexibility to host almost any type of function from small scale casual meetups to large, formal events, the Uni Bar and Function Centre was a valuable asset for the campus and an integral part of uni life. Uni Night continued on a fortnightly basis throughout Trimester 1 and 2. In 2018 the Uni Bar worked closely with Griffith University Village to promote Uni Night as a regular social event for Village residents. To celebrate the success of Uni Night in 2018, the Uni Bar promoted a major prize giveaway over several weeks, culminating in a $5,000 prize pool giveaway at the final Uni Night. With the support of Lion, the Uni Bar gave away a range of prizes with the first prize including a

$1,500 STA Travel voucher, an Electra cruiser bike, an Apple Mac Pro and Beats by Dre headphones.

the University’s social calendar and proved a testament to the professionalism of the Uni Bar team.

Bigger events at the Uni Bar included the broadcast of major sporting events such as the 2018 FIFA World Cup while the State of Origin Game One saw the Uni Bar host 800 patrons. The Uni Bar generated excitement for the event by promoting an on-the-night raffle where five lucky winners would receive a double pass to watch the game from an exclusive VIP booth. Later in the year, Oktoberfest was once again a success with more than 400 attendees. The Uni Bar also hosted six major Student Guild parties, including the return of the Toga Party to campus. Each party averaged 1,000 students in attendance.

The Uni Bar continued to deliver services such as the full bar menu which maintained its popularity, with students and staff purchasing 12,872 meals throughout the year, an increase of 7% on the 12,000 meals sold in 2017. Support also continued for the Griffith Conservatorium, hosting Bachelor of Popular Music students who performed two sessions in the venue on Thursday afternoons. Patrons enjoyed these sessions and they offered Conservatorium students experience playing to live audiences. These acts complemented the existing live music lineup from external artists on Wednesday and Friday afternoons.

In addition to its regular program of events and activities, the Uni Bar was home to a number of special events in 2018. The Gold Coast 2018 Commonwealth Games provided a unique opportunity for the Uni Bar with the bar and function areas heavily utilised throughout the two-week event. The Uni Bar collaborated with the Gold Coast 2018 Commonwealth Games Corporation (GOLDOC) in the lead up to and throughout the Games to host a range of GOLDOC events and functions. These included athlete briefings for triathlon and paratriathlon, sponsors workshops, and the post-competition celebration for the Australian Swim Team. This was an opportunity to showcase the versatility of the Uni Bar and Function Centre space on an international platform.

The Uni Bar would like to extend a big thank you to all the ongoing support from its suppliers Amadio Wines, Diageo, Red Bull, Lion and Coca-Cola; major sponsors SinCity Nightclub and the Bedroom Lounge Bar; and business partners Griffith University Village and Griffith University. The Uni Bar also acknowledges the G07 tenants for their continued support with catering, and in particular, Burger Urge who made an outstanding contribution to the bar menu and The Junction for their contribution to event catering.

The Uni Bar and Function Centre were once again honoured to host the Vice Chancellor’s end of year campus event for the fourth year running. More than 1,100 Griffith University Gold Coast campus staff members partook in the event, sampling the variety of food retailers and experiencing the atmosphere of the G07 precinct. The annual event, hosted in appreciation of the hardworking staff of Griffith, was an integral part of

Finally, a big thank you to Bar Manager, Chris Thompson, and Uni Bar staff members for their hard work throughout 2018. Their individual personalities created a welcoming atmosphere for the venue and their continued support contributed to the success of Uni Bar events, functions and day to day trading throughout the year. The Uni Bar, with the ongoing support of the Student Guild, looks forward to continued success in 2019.

Uni Fitness provides health and fitness services on the Gold Coast campus. Operating over two facilities – the Uni Fitness Health Centre (G07) and the Griffith Aquatic Centre and HIIT Studio (G45) – Uni Fitness offers state of the art gym equipment, personal training, and a broad range of group fitness classes.

G07 gym member visits

2018

43,060

Alexander Kolatchew

2017

36,928

Manager Uni Fitness Health Centre

In 2018 Uni Fitness’s key objective was refining services and programs. Following facility expansion in 2017 and a subsequently increased membership base, Uni Fitness spent 2018 focusing on delivering services and programs to increase member engagement and provide the best possible health and fitness experience for all new and existing members, comprising of approximately 90% students. Uni Fitness implemented a range of changes to the HIIT Studio group timetable to increase attendance after lower than anticipated numbers at the HIIT Studio (based at the Aquatic Centre) in 2017. Taking member feedback into consideration, changes to the timetable included additional lunch time classes, introduction of a strength based class and re-structuring of HIIT class formats. The changes were received well by members and resulted in a 50% increase in average weekly class attendance from 61 to 92 members per week attending group fitness at the HIIT Studio.

Minor changes to the group fitness timetable at the G07 facility saw some underperforming classes removed, new programs added and a move to 5.30 am opening in Trimester 3. This allowed Uni Fitness to offer a new 6.00 am timeslot for classes, which gained popularity during the summer months. Earlier opening proved to be a popular change with university and hospital staff with early starts able to attend early classes or increase their time spent exercising in the gym. The increasing popularity of group programs and fitness challenges within commercial gyms gave rise to the creation of the Uni Fitness ‘8-Week Challenge’. The challenge was designed to educate participants on the fundamentals of strength training, good nutrition and provide them with all the necessary resources to achieve their health and fitness goals. The program ran during Trimester 2 and received an overwhelming amount of positive feedback, with each participant acknowledging the educational component of the program as a key factor to their

HIIT Studio and pool visits 2018

19,412 2017

12,501

HIIT Studio average class attendance 92 people per week 61 people per week

Up-front membership renewals 2018

185

success. With this in mind, a strength class was added to the HIIT Studio group fitness timetable in Trimester 3, to enable all members to master basic movements and refine their technique in a challenging and informative group session. The class became one of the most popular on the timetable, with class capacity consistently reaching 100%. Adding new, and improving existing Uni Fitness programs and services had a positive effect on facility usage and member engagement in 2018. Member attendance records showed a 17% increase in usage at the G07 facility, with 43,060 visits in 2018 compared with 36,928 visits in 2017. The HIIT Studio and pool also saw a large increase in usage by members, with 19,412 visits in 2018, up 55% on the 12,501 visits in 2017. The improved member experience at Uni Fitness was also evident in the rising number of members choosing to renew fixed-term memberships, with a 19% increase in up-front membership renewals in 2018. While only a small increase, it is encouraging to see improvement in this important retention statistic, in an environment where member turnover can be high. Uni Fitness strengthened its relationship with Swimming Australia in 2018, hosting Michael Bohl’s Australian swim squad and their international visitors for strength training throughout the year. The functional training venue also hosted elite athletes and squads from within the university including rowing, rugby 7s and netball. Uni Fitness also partnered with the NRL to support the Emerging Referees Development Program, with Uni Fitness trainers overseeing the strength and conditioning aspect of the program. During the 2018 Commonwealth Games on the Gold Coast, Uni Fitness and the Aquatic Centre were proud to serve as a training venue for competing athletes from nations all around the world. Uni Fitness members shared the gym space with the Australian Diamonds netball team, the Australian boxing team and other athletes competing in a range of sports from Tonga, Papua New Guinea, Cook Islands and Canada. This was a great experience for staff and members and an excellent opportunity to showcase the state-of-the-art sport and fitness facilities to the international visitors. Uni Fitness was also proud to host visitors from universities around the country including the University of New South Wales and James Cook University, who have identified the sport and fitness facilities on the Gold Coast campus as a benchmark for their own expansion. This, and the success of 2018 as a whole, is a testament to the hard work and dedication of the Uni Fitness team who consistently strive to provide members and visitors with the best possible health and fitness facilities and services, and will continue to do so beyond 2018.

2017

155

The Uni Store is an on-campus retail outlet conveniently located in The Link (G07) precinct, servicing predominantly Griffith University students and staff as well as Gold Coast Hospital staff. The Uni Store sells stationery, uni merchandise, cold drinks, snacks, bulk confectionery, various gifts and souvenirs, and phone and tech accessories.

TOP PERFORMERS BY QUANTITY SOLD

Debby Hague Manager The Uni Store

BULK CONFECTIONERY

5,451

In 2018 The Uni Store generated a gross profit of $334,000 (rounded), up by 4% on 2017. The biggest contributors to this increase were merchandise sales, a well sourced range of giftware and souvenirs and an impressive variety of bulk confectionery. The average spend increased from $7.37 in 2017 to $7.90 in 2018.

COOL RIDGE WATER 600 ML

2,976

Prior to Trimester 1, staff attended a trade fair in Sydney where The Uni Store engaged with several new suppliers to bring in a great range of exciting new products for 2018. The most successful was via Donaldson Enterprises from whom The Uni Store secured Oasis stainless steel drink bottles. Donaldson products alone generated nearly $20,000 worth of sales in 2018. At the beginning of 2018 The Uni Store invested in new containers for the bulk food range to maximise freshness and minimise wastage in the bulk confectionery, crackers and nuts range. The Store continued to seek new confectionery lines and drop slower selling lines. Bulk confectionery sales increased 22% from 2017 to 2018 and contributed to 16% of total Store sales in 2018. Other top performing items by sales revenue included scientific calculators, Cool Ridge Water, and Fuse Earbuds. Unfortunately, stationery sales continued to decline in 2018 suggesting that more people are turning to technology-based study. Sales were down by 10% for this area. Towards the end of 2018 The Uni Store team made the decision to reduce the size of the stationery department on the shop floor. This allowed the Store to expand and better present its Griffith University merchandise range which proved to be the highest growth area for 2018, with a 44% increase in sales from 2017. In addition to the decline in stationery sales, The Uni Store also experienced an 18% decrease in drinks revenue. This was possibly due to the other food outlets in the vicinity offering a competitive variety of drinks.

STAEDTLER 2B PENCIL

2,753

TOP TEN PRODUCTS 1. BULK CONFECTIONERY 2. COOL RIDGE WATER 600 ML 3. STAEDTLER 2B PENCIL 4. COOL RIDGE WATER 750 ML 5. DAIRY FARMERS MILK 2 L 6. COCA-COLA 600 ML 7. COOL RIDGE WATER 1 L 8. RED BULL 250 ML CAN 9. COCA-COLA VANILLA 600 ML 10. WRIGLEYâ&#x20AC;&#x2122;S EXTRA GUM SPEARMINT

The Uni Store Facebook page continued to increase in popularity. One of the most successful campaigns was the advertisement of customised lolly products whereby customers could select items from the bulk confectionery range and have staff package them into unique shapes. Some of the more popular ones were hearts for Valentineâ&#x20AC;&#x2122;s Day, birthday balloons and the most popular were stockings for Christmas. The annual VIP Day held on 6 December was the most successful one to date, with $6,700 worth of sales including $4,000 worth of gift sales. The VIP Day offered University and Gold Coast Hospital staff 15% off purchases as well an entry into a prize draw for every $30 spent. The Store also offered complimentary Christmas gift wrapping. The Uni Store team would like to extend a huge thank you to all customers for their continued loyalty as the Store continues to grow and look forward to a very promising 2019.

Village Café offers a wide range of café lines including coffee, drinks, sandwiches, burgers and other hot foods as well as convenience items such as snack foods, groceries and stationery. Located across the Griffith University Bridge, Village Café services Griffith University Village residents, international students from GELI and Griffith College, staff from local research centres, and staff and students from Academy of Health Sciences High School. Shaun Edie Manager Village Café

In 2018 Village Café continued to provide an essential service for staff and students in the precinct. Located on the southern side of the Gold Coast Campus, it is the only food and retail provider in the vicinity, making it particularly valuable to Griffith University Village residents. The Village Café strived to meet customers’ needs, providing value for money and good customer service. To this end, Village Café reviewed its offerings and made minor changes to the menu and its image. Responses to the menu changes and the image update were positive, and saw students spending more and visiting more often. In 2018 the average spend per customer increased slightly from $6.96 in 2017 to $7.07 in 2018.

Toward the end of 2018 the Village Café conducted a focus group session with University Village residents to find out more about what they would like to see at Village Café. The feedback from this group will inform the Village Café’s approach and direction heading into 2019. There were some challenges for Village Café in 2018 with a decline in gross profit by 27% from 2017. A significant contributing factor was the opening of The Junction café at G06. The Junction now sits between a major public transport hub and the Village Café precinct which sees students stopping at The Junction on their way to the south side of campus rather than purchasing from Village Café once they arrive. This resulted in a reduction of approximately 22,000 (25%) customers over the year. The Gold Coast 2018 Commonwealth Games also had a significant negative impact, reducing foot traffic, and customer flow to almost zero during the two week event period. The Village Café continued to provide daily lunches for the students and staff of Queensland Academy of Health Sciences. In 2018, this service contributed approximately $11,500 to Village Cafe’s revenue – an increase of 15% compared to 2017.

In 2018 the Student Guild opened and operated The Lab café in G02. Previously a tenanted space, the Student Guild took over direct management of the location and opened The Lab in Week 1 of Trimester 2. Village Café operated The Lab remotely and worked with the Guild marketing and management teams to rebrand the café to create a fresh feel, and bring new energy to the precinct, while continuing to provide a service to staff and students in G16 and G02. The Lab was received well, establishing a range of unique offerings on campus including its own cold brewed iced tea and cold drip iced coffee. The Lab became the daily coffee stop for many staff and students. Particular thanks should go to former Assistant Manager, Casey Haslemore who was a great asset to the Café over the last four years. Thanks also to the new Assistant Manager, Kheana Long, the staff of Griffith University Village, namely Ky Lower and Maree Wilson, and the Student Guild staff, particularly Jessica Brown, General Manager, for their ongoing support throughout 2018. The Village Café looks forward to providing a valuable service in 2019.

FINANCIAL REPORT

FOR THE YEAR ENDED 31 DECEMBER 2018 ABN: 54 543 741 436

- CONTENTS BOARD’S REPORT AUDITOR’S INDEPENDENCE DECLARATION STATEMENT OF PROFIT OR LOSS STATEMENT OF FINANCIAL POSITION STATEMENT OF CHANGES IN EQUITY STATEMENT OF CASH FLOWS NOTES TO THE FINANCIAL STATEMENTS DECLARATION BY MEMBERS OF THE BOARD INDEPENDENT AUDITOR’S REPORT

Sponsors and supporters

Hair At Uni

HAIR AND BEAUTY

The Link (G07) Parklands Drive PO Box 96 Gold Coast Campus Griffith University QLD 4222 gugcstudentguild.com.au (07) 555 28724 guildinfo@griffith.edu.au