Grapevine Chamber of Commerce Newsletter
May, 2020
Business Matters Mission: The mission of the Grapevine Chamber of Commerce is to promote business that adds value to our community.
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Vision: The vision of the Grapevine Chamber is a progressive business organization that brings relevant and essential opportunities for our investors and community to grow and prosper.
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Values: Excellence Innovation Integrity & Community
Our Community is Full of Caring First off, hope everyone is staying safe….and six feet apart....for the time being. Wanted to share something my sweet mother (Thank you, Susie Q) sent to me that spoke to my heart:
“Storms do not define you. They reveal who you are.”
families during their time of grief in this unprecedented time in history. This is the first event since the advent of WWII that has affected every single person in our country. I thank God every day that I live in Grapevine and am a part of this community. We are a community that pulls together with love, caring and positivity.
This is what I have always thought about our wonderful City of Grapevine and what makes its businesses and PEOPLE so special. I have heard the media and some folks complaining about how discourteous and rude people are being, however, what I have witnessed here in our community are some of the following examples of caring: • The car dealership that has started a Facebook page sharing community needs and connecting them with people and businesses to help those needs. • Restaurant owners that, although sales are down, are helping to feed first responders and those needing meals
COVID-19 will dissipate, and when it does, it is with this affirmative spirit that we will all pull through this not only together, but intact. I urge you to look for the good around you with a heart full of gratitude for those on the front lines. I am proud to be your 2020 Chamber Chairman – albeit from my home office – and still assisted by
• Churches and businesses that are ordering from our local restaurants to feed our healthcare workers. • Civic organizations and citizens that are ordering or making PPE’s from and for local Grapevine businesses and residents. • Citizens that are making direct donations to our local non-profits to help keep their doors open. • Our last responders, funeral directors, that are working to creatively comfort Follow us on Twitter twitter.com/Grapevinecoc
my Second in Charge, Mr. Big. Please do not hesitate to let me or RaDonna know if we can be of service to you in any way. Yours in handwashing,
LeAnn Brown Like us on Facebook facebook.com/GrapevineChamber
Grapevine Chamber of Commerce Executive Board Chair LeAnn Brown Silver Oak Commercial Realty Chair - Elect Phil Cunningham WhataShine Immediate Past Chair Steve Brown Esparza’s Restaurante Mexicano Treasurer Trudy Cresswell Grapevine Mills, A Simon Company VC-Business Partnership Kevin McNamara Wise Guys Pizzeria RaDonna Hessel Grapevine Chamber CEO Board of Directors Jonathan Chance Foust & Son Funeral Home Thomas Eagan Gaylord Texan Resort & Convention Center Ana Erwin Community Impact Newspaper
Building Excellent Schools In Grapevine-Colleyville ISD, our mission is to be the BEST and we define that as Building Excellent Schools Together. I can think of no better example of our mission in action than how our community has come together over the past few months to support our students, staff and families during this global health pandemic. While our school buildings may be closed, teaching and learning continues online through GCISD Learning@Home and we remain committed to supporting our students and staff during this time.
The support of our community started years before current circumstances, through the passage of bond programs in 2005, 2011 and 2016 as well as through our strategic design work with LEAD 2021 and now into LEAD 2.0. This support has allowed us to be well prepared for our current educational environment. We have an incredible place to live and work and we look forward to our continued efforts in Building Excellent Schools Together.
GCISD is a one-to-one District, meaning that every student has their own device, which allowed us to quickly transition to Learning@ Home. This platform provides daily learning activities for students while providing flexibility based on individual needs of our families. During this time we have also provided thousands of meals to our students who are in the most need and provided Thank you, ongoing technology support through Dr. Ryan, Superintendent GCISD curbside service.
Dana Gibson Holiday Inn Express Klint Guerry Sewell BMW of Grapevine
Look Who is Hiring and Apply Now!
Kosse Maykus Maykus Homes Patrick McCoy Village Professional Painters Emily McLendon Vari Kelly Schwartz Legoland / Sea Life Mike Ward Classic Chevrolet Bruce Whitlock Whitlock Building Services Ex-Officio Amanda Calongne State Representative Giovanni Capriglione Chief of Staff Paul W. McCallum Grapevine Convention & Visitors Bureau Executive Director Sharon McCloskey DFW International Airport, VP Customer Experience Bruno Rumbelow City of Grapevine City Manager Dr. Robin Ryan Grapevine – Colleyville ISD Chris York Baylor Regional Medical Center Grapevine
Business Name Blagg Tire & Service Camp Bow Wow Grapevine Airport CFO Shield Costco
817-749-2800
https://www.costco.com/job-opportunities.html
Dancing River Assisted Living and Memory Care
817-442-0505
crd@dancingriver-al.com
Emergency Ice Inc.
214-631-3535
donnelltoler@emergencyice.com
Family Tire and Auto
817-488-5520
cody@familytireandautoinc.com
Fox Rental
817-481-7581
nick.foreman@foxrents.com
Grand Brook Memory Care
682-308-6716
bholland@sbmemorycare.com
Grapevine Drug RX
817-481-5780
grapevinedrugrx@gmail.com
Grapevine Realty
817-995-0737
cb@grapevinerealty.com
Kitchen Tune Up
817-907-9715
cwalker@kitchentuneup.com
KS2 Technologies
817-310-1800
jlooft@ks2inc.com
Move Solutions
469-446-1536
mschrader@tospartners.com
Mr. Cooper
972-316-5988
larry.aguinaga@mrcooper.com
NerdsToGo
682-244-2664
vdale@nerdstogo.com
Performance Drywall Services,LLC
Phone 817-481-4578
Email pleonard@carconceptsinc.com
214-908-5072
grapevine@campbowwow.com
469-290-7500
fred@cfoshield.com
817-481-7901 office
roy@performancedrywallservices.com
PlanetMagpie
817-247-0191
chris.williams@planetmagpie.com
Scott’s Landing Marina
817-481-4549
bfox@shmarinas.com
Temporaries of Texas
817-481-1108
mwomack@tempsoftexas.com
The Comfort Inn Capitol St
817-329-9300
gm.txf41@choicehotels.com
United Real Estate DFW Properties
817-360-8499
brendacoledfw@gmail.com
Whitlock Building Services. LLC
817-233-9531
cherry@whitlockservices.com
2 l M AY 2 020 www.grapevinechamber.org
Getting back to work after COVID-19 Every organization is being challenged and stressed by the COVID-19 Pandemic. Many are focused on “what” we should do – running lots of financial scenario planning exercises preparing for the “what if’s”. When do we furlough or fire more people? When do we start bringing back people with dates provided by the Governor for early May, or do you wait? No matter what you decide, what is needed is a comprehensive detailed plan on the “how” you will bring people back to work. A plan focused on Human Physical Safety in the workplace. When you bring your people back to work, your people will need to feel you are doing everything possible to make the workplace physically safe for them. Physical safety in this environment is necessary for people to feel psychologically safe. You have to do everything you can do to mitigate fear and anxiety about physical safety. COVID-19 raises the following questions, many based on the requirements put in place by the Governor and other officials: • How will you physically redesign your work environment to minimize the entry of and the transmission of the virus in your workplace? • What daily processes/practices will you have to put in place to operationalize that minimization? • How will you protect your employees who will be at higher risk because of their age or due to underlying conditions? You will need to bring people back to a new and different physical place to work. A workplace that is redesigned to mitigate the bringing of the virus into the workplace and to mitigate the transference of the virus in the workplace considering the fact that the virus can be transmitted asymptomatically. Here are some things to consider: • Will you test daily every person for COVID-19 symptoms as they enter the workplace— every employee’s and visitor’s temperature—and have them fill out and sign a COVID-19 symptom’s form before they enter the workplace? • Will you stagger entrances, departures, breaktimes, lunch activities, etc., to optimize social distancing along with limiting the number of people allowed at any one time in meetings, work areas, elevators, bathrooms, etc.?
• Will you integrate virtual meetings in the workplace during the day to limit human face-to-face work? • Will you enforce social distancing in parking lots, company transportation, hallways, bathrooms, and throughout the workplace? • Will you put in place procedures for reporting and dealing with viral symptoms noticed by employees at work? • Will you allow visitors to enter the workplace and under what pre-testing and conditions? • Will you allow employees to visit clients or third parties physically and if so, under what conditions? • Will coming into the workplace be mandatory or will it be on a voluntary basis since some companies have workforces now working remotely and are able to do that without much disruption to their business? • Will you put in place protocols regarding: daily application of disinfectants; hand washings; onsite individual medical screening; use of protective equipment (gloves, masks, etc.); mandatory delineated social distancing; limiting hallway traffic at any one time; limiting the number of employees in break rooms, lunch rooms, etc.? • How will you handle non-compliance issues and a worst-case scenario? What will you do if an employee reports symptoms or is running a slight temperature when tested at the company entrance? If your daughter, son, spouse or significant other wanted to come work in your organization, what would you do to make it physically safe for her or him? Is that the mindset you need to adopt as you consider the “when” and the “how” you will bring your employees back to work? Physical safety at work will be a big issue for every organization. It is a complex and a serious issue that will require you to prioritize values and to put in place a comprehensive set of processes designed to substantially mitigate the entrance of and the transmission of COVID-19 in their workplace. Now is the time to start thinking about, planning for an begin implementing your new business models as we start to see the opportunity to re-open Texas!
RaDonna Hessel, CEO of your Grapevine Chamber RaDonna@grapevinechamber.org Visit grapevinechamber.org/covid-19 for up to date community resources.
www.grapevinechamber.org M AY 20 2 0 l 3
MARKET YOUR BUSINESS
Grapevine Chamber of Commerce
your business through your Grapevine Chamber
DIAMOND SPONSORS
10 minute Member benefit projects to market
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LOCAL UPDATES Be listed on our COVID-19 Community Resource webpage, under Local Business updates. We are partnering with the City of Grapevine to give our community a one-click list they can download to stay in touch with our local businesses and their offers. To be added, please email your answers to our Event Director, Robyn@grapevinechamber.org: Business Name, Phone, Hours of Operation, Special Offers What type of service are you offering? If you are offering limited services, please list what is available. Are you hiring? What services do you offer that other companies might be in need of during this time?
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SIGN PROGRAM Stop by the Chamber Office to pick up your OPEN or CLOSED sign to support Local Businesses.
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YOUR LIVE LISTING Complete your Member Profile with your correct employees. Take advantage of every character available to promote your company. This information is displayed live on our E-Business Directory. The keywords are what the community types in to look you up.
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POST A HOT DEAL Login to your Member Portal to post a Hot Deal! These offers do not have to be a coupon or discount. We encourage you to post any and all current promotions or services.
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POST A JOB Are you hiring? Login to your Member Portal to post your open positions.
POST A VIRTUAL EVENT Through the portal, you can post your virtual events to the Chamber calendar. Don't forget to download one of the Chamber’s ZOOM backgrounds for your next meeting.
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NETWORKING Try a new networking event or who from your Team is new and can get involved ? Bring someone to one of your current networking group. We are hosting ZOOM meetings the month of May, so register on our Calendar of Events.
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BE PROUD Attach our PROUD TO BE A MEMBER jpeg on your website. Email Emily@grapevinechamber.org to receive it. Like the Grapevine Chamber’s Facebook page. Share an experience you had with another member on social media.
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EMAIL STATUS Are you receiving our Monday Morning email? Our weekly emails from our CEO RaDonna, with crucial surveys that we are asking to be filled out during this time? Our monthly newsletter?
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MEMBER CONNECT Reach out to your fellow Chamber Members by phone and email. Use our online Business Directory as your guide to reach over 1,000 Businesses during this time. QUESTIONS? CONTACT EMILY NELSON AT EMILY@GRAPEVINECHAMBER.ORG. WWW.GRAPEVINECHAMBER.ORG
4 l M AY 2 020 www.grapevinechamber.org
Bank of the West City of Grapevine Classic Chevrolet / The Thompson Group Kubota
PLATINUM SPONSORS
Baylor Scott & White Medical Center - Grapevine Frost Gaylord Texan Resort & Convention Center
GOLD SPONSORS
Boeing Coca-Cola Southwest Beverages CornerStone Staffing Hilton DFW Lakes Executive Conference Center LegacyTexas Lucas Family Funeral Homes LSG Sky Chefs Oncor Electric Delivery Sewell Cadillac & Sewell BMW of Grapevine
SILVER SPONSORS
BB&T First Financial Bank, NA Independent Financial Republic Services The Courtyard/TownePlace Suites by Marriott Texas Health Harris Methodist Hospital Southlake
BRONZE SPONSORS
121 Community Church Atmos Energy Blagg Tire & Service Crush It! Virtual Sports Lounge First Bank of Texas Foust & Sons Funeral Home Grapevine Mills Grubbs Infiniti Marinas of Lake Grapevine Office Interiors Group Paycom Stacy Furniture & Design Trinity Metro Wells Fargo Bank - Grapevine Main Wright Development Co., Inc.
Scammers follow the headlines Robocalls – HANG UP! Scammers or scammy companies
use illegal robocalls to profit from Coronavirus-related fears – posing as the IRS or Medicare. Visit the Federal Trade Commission’s website to hear scam calls: ftc.gov/coronavirus.
Testing Scam – scammers are calling or knocking on doors in white lab coats or hazmat gear claiming to be with the Center for Disease Control and Prevention selling fake athome Coronavirus tests.
Treatment Scam – scammers are calling or knocking on doors in white lab coats or hazmat gear claiming to be with the Center for Disease Control and Prevention selling fake cures, vaccines, and medical advice on unproven treatments.
TOP SCAM: Fake Stimulus Check
Supply Scam – scammers are creating fake shops, websites, social media accounts, and email addresses to sell medical supplies in high demand, like surgical masks. When you try to purchase supplies, they pocket the money.
Provider Scam – scammers are contacting people by phone and email, pretending to be doctors and hospitals that have treated a friend or family member for COVID-19 and demanding payment.
Charity Scam – scammers are soliciting donations for individuals, groups, and areas impacted by coronavirus.
Phishing Scam – scammers are sending emails posing as health officials, including the World Health Organization and the Centers for Disease Control and Prevention. They want to trick you into downloading malware or providing personal identification and financial information.
App Scam – scammers are creating and controlling mobile apps used to track the spread of COVID-19. If used, these apps insert malware on your device that steals your personal and financial information.
Compassion & Romance Scams – scammers will use this opportunity to prey on your vulnerability while you are contained and isolated to your home, developing a friendship or romantic relationship with you to gain your trust and obtain your personal and financial information.
Contact us for help or with questions
BEWARE OF RED FLAGS • Urgency – scammers will apply pressure or use fear to get you to act. • Scarcity – scammers will claim there is a limited supply, so you must “buy now.” • Social Consensus – scammers want you to think everyone else is doing it too, and you don’t want to be left behind! • Credible Sources – scammers will claim they are with a reputable business or organization.
TIP: Do NOT click on links from sources you do not know, and only call known phone numbers.
3910 Harry Hines Blvd. • Dallas, TX 75219 • 214.823.5700 Email: efsc@theseniorsource.org • Website: www.theseniorsource.org www.grapevinechamber.org M AY 20 2 0 l 5
A P R I L IMPACT Teaching Training & Leadership Development Dr. Deidrea Stevens (817) 825-7317 2801 Brazos Blvd., #1305 Euless, TX 76039 Consulting Services “Upon the completion of my first conversation with Mrs. Robyn Aguinaga,
Events Director, I felt excitement, loyalty, and security. As a new business owner, these are the characteristics I needed in a chamber. Everyone I connected with after that exuded the same energy. I am excited to be part of the Grapevine Chamber of Commerce, and even more excited to learn from the connected business owners.”
2 0 2 0 Independent Restaurant Solutions Joe Kotler Grapevine, TX 76051 (860) 918-4515 Restaurants, Food & Beverages “I joined the Chamber because I knew I was moving to the Grapevine area but knew very little about the business climate here. I contacted Natalie,
in Membership, and she was fantastic! She told me all about the area and how much she enjoyed living here. In fact, she was so informative that not joining would been a disservice to myself!”
Ambassador of the Month: Dave Custable TriVAN was established in 2001 named after: Tri- (for three) - Vanessa, Anthony, & Nicholette. TriVAN Roofing has voluntarily stepped up to the plate; taken commercial and residential classes, passed a test to be licensed by the Roofing Contractors Association of Texas (RCAT) and Endorsed by the CIB for Commercial Roofing in Oklahoma. They are experts in commercial flat and metal roof systems. TriVAN Roofing has an A+ Accredited rating with the Better Business Bureau and has been a Grapevine Chamber member since 2008. Dave and his wife, Sherry, have been Grapevine residence since 1986. Dave is also the Chairperson for the Ambassadors of the Grapevine Chamber which provides an opportunity for his business to meet organizations from active members in the chamber who benefit from each other’s involvement. In fact, through Dave’s leadership, the Ambassador’s voluntarily made well check phone calls to chambers members during the COVID-19 crisis. As we begin to work our way out of the COVID-19 pandemic, choose our local businesses whenever possible for your support and business. If you would like to be a part of the 5 star accredited Grapevine Chamber Ambassador’s, please download our Ambassador Application at grapevinechamber.org under Ambassadors. Thank you, Dave dave.custable@trivanroofing.com 6 l M AY 2 020 www.grapevinechamber.org
How is Grapevine’s Count Going? The U.S. Census Bureau has invited households across the country to participate in the 2020 Census. At the end of April, Grapevine had a response rate of 59.9% while the state of Texas had a response rate of 48.9%. Be sure you and your family are counted today! We are in this together for the future of Grapevine & Texas. Check out the Response Rates Map at: 2020CENSUS.GOV/ RESPONSERATES to get daily updates. The 2020 Census counts every person living in the United States, as of April 1. The count is mandated by the Constitution every 10 years, and the results help to Shape Your Future in a variety of ways – from determining the number of seats each state gets in the House of Representatives to informing decisions about how hundreds of billions of dollars are allocated each year to local communities for vital services like schools, healthcare, and emergency response. Think of your morning commute: Census results influence highway planning and construction, as well as grants for buses, subways, and other public transit systems. During the 2020 Census, the Census Bureau will never ask you for: your social security number, money or donations, anything on behalf of a political party, or your bank or credit card account numbers. Make sure you and your family are counted!
Visit today: 2020census.gov www.grapevinechamber.org M AY 20 2 0 l 7
Volunteers Needed!
We are in need of volunteers to help support the Grapevine Chamber’s Concession Trailer & Beer Booth during Main Street Fest, June 26-28. For more information about Main Street Fest: visit www.GrapevineTexasUSA.com/MainStreetFest.
Sign up with Robyn@grapevinechamber.org or (817) 481-1522 today!
Pick up your FREE
OPEN or CLOSED
sign at the Grapevine Chamber Office to support Shop Local! Located at 200 Vine St. in Grapevine. Devin Designs Florist (817) 481-7818
Boi Na Braza Brazilian Steak House (817) 329-5514
Blagg Tire & Service, (817) 481-4578 8 l M AY 2 020 www.grapevinechamber.org
Mac`s On Main (817) 251-6227
Our May 12th Luncheon & More! It’s been one month since COVID-19 became a household word. Sadly, since that time, we’ve all borne witness to how this insidious virus is impacting our families, our community and our very way of life. What we’re facing is daunting, but I am heartened by the moments of triumph in everyday acts of courage, humanity and love. Although these are trying times for us all, I remain positive that our community will thrive once again. We are very optimistic that “The 25th Anniversary of The Great Taste of Grapevine” will be an event where we can gather again with our friends and enjoy the finest feast in Grapevine. The new date is Thursday July 23rd – 5:30-8:30P at the Hilton DFW Lakes Conference Center – near Grapevine Mills Mall. If you haven’t been before then put it on your calendar if you love to eat fabulous food and enjoy a glass of wine or beer! This event is one of our money makers to give back to the community. As a non-profit we raise money to give free school supplies to the under privileged children in GCISD. We want them to start school with the basic supplies and not feel left out. Main Street Fest is another FUN event we participate in. The new dates are June 26-28. We will man the beer booths on Friday June 26th so members please sign up online to work 2-3 hours during the day at one of the 4 booths. This is another one of the fundraisers for the Women’s Division. May Luncheon – Tuesday May 12th from 11:45AM – 1:00 PM. We will be holding a ZOOM meeting courtesy of Spectrum. All women are encouraged to buy a “take-out” lunch from a local restaurant to help them out during this difficult hardship. Be ready to have a chat with your friends from 11:45AM – 12:00PM. The meeting will begin at Noon with our wonderful sponsors – Stephens Painting and Judy Pie telling us about their fabulous businesses. Our speaker will be Sarah Bell – Breakthrough Coaching – Wellbeing Coach for Women for 15 minutes and wrap it up with chat time from 12:3012:45PM. We will have a prize for #70 who joins the meeting! Along with some other door prizes. Check your email from Sharon for the link and further information. We miss seeing all of your smiling faces so show up for ZOOM! The Women’s Division made a $500 donation to GRACE so they can purchase food on Amazon to be delivered to their warehouse. They have additional people signing up during COVID19 who need their help and food is very scare from their vendors.
Nancy Cable
2020 Chair for the Grapevine Women’s Division nancycable2@gmail.com www.grapevinechamber.org M AY 20 2 0 l 9
THANK YOU
To Our Renewing Members BNT of Texas (Boston National Title) Mandi Williams (817) 680-1996 Braum’s Ice Cream & Dairy Ashley McCowan (817) 329-2105 Cable Sales LLC Nancy Cable (817) 228-0632 Chicago Title - Reid PLLC Rusty Reid (972) 462-1800 Chick-Fil-A Grapevine Jarvis Boyd (817) 488-4147 Eye Consultants of Texas, PA Elisa Gant (817) 410-2030 FarsideDev, Inc. Raymond Jenkins (817) 402-4151 Fox Rental Dana Fox-Bernard (817) 481-7581 Grapevine Station Apartments & Cottages Kristin Cavanagh (817) 601-0409
GSB Mortgage, Inc. Wes Pakebusch (817) 310-1980
Phelps Dunbar LLP C. Matthew Terrell (817) 488-3134
Heard It Through The Grapevine Audiology, PC Tara Wheeler (817) 488-1637
Sherwin-Williams Brad Snearley (817) 481-5494
i Fratelli Pizza Southlake T. Kevin Fox (817) 749-0990 Jackson Walker, LLP Bill Dahlstrom (214) 953-6000 JP and Associates REALTORS Gina Black (817) 683-7986
Spring Creek Barbeque Kevin Guyton (817) 416-6250 Marquis at Silver Oaks Rachel Silvers (972) 906-9039
LEGOLAND Discovery Center Kelly Schwartz (469) 444-3001
Farmers Insurance - Tina Ferguson Agency Tina Ferguson (817) 993-0311 Toll Global Forwarding Justin Ferreira (817) 424-1178
Levy & Son Commercial Air Conditioning/Plumbing Tom Gibbons (972) 241-8655
Total Lending Concepts Paul Vargo (817) 809-6810
Justin Mason Entertainment, LLC Justin Mason (817) 719-0280
UPGRADE YOUR ZOOM ROOM WITH ONE OF OUR FREE
ZOOM BACKGROUNDS https://www.grapevinechamber.org/your-virtual-grapevine/
10 l M AY 2020 www.grapevinechamber.org
Spine Team Texas Andrea Becicka (817) 442-9300
Triple R Locksmith Ted West (817) 481-5345
Grapevine Chamber of Commerce
May Activities SUNDAY
MONDAY
TUESDAY
WEDNESDAY THURSDAY
Zoom Meetings Sponsored by
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National Small Business Week through May 9th
10 Mother’s Day
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National Teachers Week through May 8th
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The Network ZOOM 4:00 pm 5:00 pm
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Business Over Coffee ZOOM 8:00 am - 9:00 am Cinco de Mayo
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Women’s Division Luncheon ZOOM 11:45 am 1:00 pm
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National Nurses Week through May 12th
AMPT ZOOM Luncheon 11:45 am - 12:30 pm
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Senior Service Alliance ZOOM 9:00 am 10:00 am
FRIDAY
SATURDAY
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Peace Officers Memorial Day
AMPT ZOOM Happy Hour 5:00 pm
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Memorial Day: Chamber Office Closed
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Business Over Coffee ZOOM 8:00 am 9:00 am
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Ambassador Meeting ZOOM 5:30 pm
Business Builders ZOOM 11:30 am 12:30 pm
www.grapevinechamber.org M AY 20 2 0 l 11
Grapevine Chamber of Commerce 200 Vine Street Grapevine, TX 76051
Mission Statement: “to promote business that adds value to our community”
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CYBERSECURITY TIPS FOR WORKING REMOTELY
DO use a secure connection to ensure end-to-end encryption of data in transit. This can be a VPN to the office or from home to a security filtering company that will verify web connection links for safety. DON’T use the computer in an accessible place in the house where others may see what is on the screen. If you have to use your kitchen table turn everything so your family can’t see your screen. DON’T access critical medical or business systems from computers that your family shares and may already be compromised. If a hacker has installed a key-logging system on your unsecure family computer, they can get the password to your most sensitive business systems. Use a business system or have your IT department or vendor inspect your home computer before use. DON’T print documents unless you can immediately secure them from unauthorized viewers. Remember, if you didn’t print it you wouldn’t have to worry about it.
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DON’T throw away sensitive or regulated printed business documents. Shred them. DON’T have business phone calls to discuss patients, clients, or workforce members where anyone else can hear the confidential information. DON’T fall for email scams asking for money transfers, sensitive information, gift card purchases, or payroll direct deposit redirections without TALKING to the person making the request to verify it. DO log off if you have to walk away, even for a minute, which may turn into 10 or 20.
Visit our COVID-19 Forum for more information on working through the coronavirus pandemic.