Career Framework Progression

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Career Framework

Defining Your “Next Move”

March 2024

Agenda

Overview

 Career Framework Levels and Progression

Promotion

Lateral

Development Opportunity and/or Demotion

 Career Framework Progression Examples

Next Steps

 Q&A

March 22, 2024 Gonzaga University 2

Career Levels and Progression

Overview

The Career Framework will organize roles in a transparent, simple, and consistent way that makes it easier for current employees to see career options at GU via an online tool.

Advancing your career isn’t necessarily linear in the new framework; your “next step” is guided by personal development and your own career goals.

March 22, 2024 Gonzaga University 4

Career Levels and Progression

Individual Contributor – Degree Not Required

Foundational Intermediate Experienced

Promotion/Demotion/Lateral

Promotion

Change to a higher career level within a career structure

Development Opportunity and/or Demotion

• Change to a lower career level within a career structure OR

• Supervisor to Core

• Manager to Career

• Senior Manager to Advanced Lateral

• Movement to another job at same career level OR

• Experienced to Core

• Career to Supervisor

• Advanced to Manager

• Expert to Senior Manager & vice versa

Individual Contributor – Degree Required

Core Career Advanced Expert

People Leader Supervisor Manager Senior Manager

March 22, 2024 Gonzaga University 5
GONZAGA UNIVERSITY

Defining Your “Next Move”

Example 1

March 22, 2024 Gonzaga University 6

Example 1

Background:

Anne has been at the core level for the last three years. At the core level, Anne provides academic advising services to current students and potential majors and minors. Anne has also led special projects in her own department, she mentors others, and serves on the campus-wide care team. She has been working on her master’s degree for the last few years.

Current Job Family: Student Services

Current Job Sub-Family: Advising

Current Career Level: Core

Current Job Title: Academic Advisor

March 22, 2024 7

Career Options

Anne’s Goals:

Anne has enjoyed growing in her current role. She has been successful in advising and ensuring retention of students and degree completion. She recently completed her master’s degree at Gonzaga. Having been in the role for 3 years, she has gained knowledge and skills in the academic advising area. She would like to be considered for an expanded role in advising.

Current Job Family: Student Services

Current Job Sub-Family: Advising

Current Career Level: Core

Current Job Title: Academic Advisor

March 22, 2024 Gonzaga University 8

Career Options

Anne’s Goals:

Anne has enjoyed growing in her current role. She has been successful in advising and ensuring retention of students and degree completion. She recently completed her master’s degree at Gonzaga. Having been in the role for 3 years, she has gained knowledge and skills in the academic advising area. She would like to be considered for an expanded role in advising.

Grow into a NEW CAREER LEVEL

Current Job Family: Student Services

Current Job Sub-Family: Advising

Current Job Sub Family: Advising

Current Career Level: Career

Current Job Title: Academic Advisor

• Same Job Family Student Services

• Same Job Sub-Family: Advising

• NEW Career Level: Career

In the future, with more years of experience and expanded job duties, Anne could consider continuing as an Academic Advisor at the Advanced level.

March 22, 2024 Gonzaga University 9

Defining Your “Next Move”

Example 2

March 22, 2024 Gonzaga University 10

Example 2

Background:

Peter has been in a custodial role at the Intermediate level for 3 years. He had prior experience working in his family’s business as a custodian when he joined GU. One of the reasons he left the family business and joined the university was to take advantage of the tuition benefit offered to employees. He is working on his bachelor’s degree in business with a minor in sports management. He may want to take classes in computer science, which could be useful if he returns to the family business and for any future career moves.

Current Job Family: Facilities

Current Job Sub-Family: Custodial

Current Career Level: Intermediate

Current Job Title: Custodian

March 22, 2024 11 GONZAGA UNIVERSITY

Career Option 1

Peter’s Goals:

Peter has enjoyed growing in his current role. He has been successful and worked hard. He has a few more classes to complete his bachelor’s degree at Gonzaga. Having been in his current role for 3 years, he would like to be considered for an expanded role in the area.

CURRENT CAREER LEVEL

Current Job Sub Family: Advising

Current Job Family: Facilities

Current Job Sub-Family: Custodial

Current Career Level: Intermediate

Current Job Title: Custodian

March 22, 2024 Gonzaga University 12

Grow into a NEW CAREER LEVEL

Career Option 1

Peter’s Goals:

Peter has enjoyed growing in his current role. He has been successful and worked hard. He has a few more classes to complete his bachelor’s degree at Gonzaga. Having been in his current role for 3 years, he would like to be considered for an expanded role in the area.

Current Job Family: Facilities

Current Job Sub-Family: Custodial

Current Job Sub Family: Advising

Current Career Level: Experienced

Current Job Title: Custodian

• Same Job Family Facilities

• Same Job Sub-Family: Custodial

• NEW Career Level: Experienced

In the future, once Peter obtains his degree, he could consider moving to a different role at the Core level.

March 22, 2024 Gonzaga University 13

Career Option 2

Peter’s Goals:

Peter has enjoyed being part of the custodial group and is now ready to consider “what’s next.” He recently completed his undergraduate degree in business at Gonzaga with a minor in sports management. He saw a job posted in the Facility Operations sub-family and would like to be considered for the new role. It requires a bachelor’s degree in business, physical education, sports management, or related field.

Current Role

Job Family: Facilities

Job Sub-Family: Custodial

Career Level: Intermediate

Job Title: Custodian

New Role

Job Family: Facilities

Job Sub-Family: Facility Operations

Career Level: Core

Job Title: Facility Operations Admin

March 22, 2024 Gonzaga University 14

Career Option 3

Peter’s Goals:

Peter has enjoyed working as a Facility Operations Administrator. He had some exposure to work in IT at the family business and found he misses the work. He decided to take online classes to broaden his knowledge in the technology area. With the Career Framework tool, he has seen several positions he might be able to consider with more knowledge in the IT area and has focused his development in those areas. Having been in his current role for 2 years, he is now ready again to consider “what’s next.” He recently saw a role posted in Technology Services in User Support.

Current Role

Job Family: Facilities

Job Sub-Family: Facility Operations

New Role

Job Family: Technology Services

Job Sub-Family: User Support & Experience

Career Level: Core

Job Title: Facility Operations Admin

Career Level: Career

Job Title: User Support Specialist

March 22, 2024 Gonzaga University 15

Defining Your “Next Move”

Example 3

March 22, 2024 Gonzaga University 16

Example 3

Background:

Eleanor has been at the core level for the last five years. At the core level, Eleanor provides financial aid counseling support to current and prospective families. She has helped automate many key financial processes in the area creating a better experience for students and prospective students. Recently, she was part of team responsible for ensuring an external audit had a successful outcome.

Current Job Family: Student Services

Current Job Sub-Family: Financial Aid

Current Career Level: Core

Current Job Title: Financial Aid Counselor

March 22, 2024 17
GONZAGA UNIVERSITY

Career Option 1

Eleanor’s Goals:

Eleanor has enjoyed being part of the student services group helping students and prospective students with financial aid. She is now ready to consider “what’s next.” She has her degree in accounting and has done quite a bit of work in the financial area. She recently saw a job posted in the Finance Job Family for an Accountant and would like to be considered for the new role. It requires a bachelor’s degree in accounting, finance, or related field. A CPA is preferred, and in the future that may something else she could consider. She is also interested in being a manager.

Current Role

Job Family: Student Services

Job Sub-Family: Financial Aid

Career Level: Core

New Role

Job Family: Finance

Job Sub-Family: Accounting

Career Level: Core

Job Title: Financial Aid Counselor

Job Title: Accountant

March 22, 2024 Gonzaga University 18

Career Option 2

Eleanor’s Goals:

Eleanor has been in her current role as an Accountant for 4 years. One of her long-range goals was to become a manager and lead a team. She recently saw a job posted for a supervisor in Financial Aid which could be a good next move considering her previous background as a Financial Aid Counselor working in Financial Aid. It’s also an opportunity to lead a team. She recently completed multiple short supervisory trainings as part of her career goals and development. She has solid experience related to the area.

Current Role

Job Family: Finance

Current Job Sub Family: Advising

Job Sub-Family: Accounting

Career Level: Core

New Role

Job Family: Student Services

Job Sub-Family: Financial Aid

Career Level: Supervisor

Job Title: Accountant

Job Title: Students Accts Receivable Leader

March 22, 2024 Gonzaga University 19

Next Steps

• Continue work on developing new job profiles for Career Framework

• Determine job titling approach

Next Steps
for Future Updates compensation@gonzaga.edu
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Questions? compensation@gonzaga.edu
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