PRHTHE MENU He talks about the trays of hot and cold food that they deliver on a daily basis. A variety of catered specialties made-to-order for office luncheons or business meetings. There are several trays sitting on the counter awaiting the return of the deliveryman. “A customer ordered a few trays for a family in the neighborhood. Their mother just passed away.” He explains this timehonored tradition of sending trays of food to people who are grieving over the loss of a loved one. “Gives the family less to worry about while they are grieving,” Peter explains. “When a customer of ours passes away, we automatically send a tray over to the family, compliments of Mi Pal’s,” Peter explains as he sits on a milk crate outside the deli. “As other orders are called in, we work within every customer’s budget to make sure they get what they want and are satisfied with their selections before the trays are delivered. We also let customers know when selected items already have been sent to the family so they can choose something else from the menu, he explains. They may decide to send something else, like a tray of baked ziti, chicken or eggplant parmigiana. Should a number of orders be delivered to the same family, we advise customers to postpone their food delivery
for a week or so. “It gives families a chance to enjoy a quiet, home-cooked meal after such an emotional experience,” he said. It is this meticulous care and attention to detail, assures Peter, that has kept Mi Pal’s a favored business for so long. About 15 years ago, when the companies were a lot smaller, Mi Pal’s started filling orders for a few pharmaceutical reps, Peter explains. As the companies grew, so did the orders. Mi Pal’s now fills catering orders for large business luncheons and corporate events. Everything from hoagie trays to sausage & peppers, eggplant rolette and Chicken Marsala find their way into the boardrooms of some of the largest corporate giants in the region. “It’s really important to pay attention to detail because if you don’t, you will lose a customer,” he says matter-offactly, “We take care of everything for them. You have to stay in front of your clients so they know that you can cater to both large and small groups. And, of course, the food is always good… consistently delicious.” “We put a lot of TLC into our menu. We use only quality products. We don’t cut corners and our customers know that,” Peter assures. “ People keep coming back for the quality and consistency of our food. They know they can depend on us. You know that you are getting more than your money’s worth at Mi Pal’s. ✽
Season’s Greetings and Good Health in the New Year. ROWHOME MAGAZINE
| 67