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CONTENTS

Ask the Expert 94 96 100 126

Details

Eelco van Beek Jitscale Jay Bauer STI Systems Inc. Joseph Belsanti WinMagic Inc. Rob McKernan Tyrer APC by Schneider Electric

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Industry Insight 50 Dr. Luis Garcia-Guzman University of Michigan 78 Robert Carroll SDL Tridion 106 Valerie Belli Canon Business Solutions

Insight 16 The Brief Why the number of directors being tapped for the CEO role has more than doubled in the past year

32 Electric Avenue Business Management takes a look at the first affordable electric vehicle

130 134 136 138 140 142

Grand designs A look at the offices of tomorrow Lessons in leadership Learning from the Ryder Cup Travel 36 hours in Los Angeles Gadgets Your guide to the must-have business toys On the shelf A review of the year’s top business reads Agenda Your guide to the quarter’s events not to miss

52 Reaping the benefits How insurance marketing firm Benefit Architects doubled capacity using Clarizen’s work management solution. By Avinoam Nowogrodski

58 Artificial intelligence Philip Newcomb explains how to accelerate enterprise transformation with architecture-driven modernization

80 How it all ‘Ads’ up Why ad stacking and dynamic ad rotation are having a big impact on online advertising campaigns. By Rick Hogan

114 Managing output Xerox’s James Joyce outlines the key elements of a successful managed print services strategy.

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