G4S Wisconsin participated in NAMIWalks to raise funds and awareness for mental health
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News
A publication for our people, our company and our customers
G4S Security Officer Rides To Raise Awareness for HIV and AIDS G4S’ Paul Bullard rides from San Francisco to Los Angeles for the third time, a 545-mile trip, to raise awareness for HIV and AIDS p. 9 A G4S Secure Solutions (USA) Inc. Publication - May-June 2018
W hat ’ s W ithin
4 6 3 Message from the Featured Employee G4S President
Discounts
As a G4S employee, there are exclusive discounts available to you from a multitude of companies, including Alliant Credit Union
All Stars
When a man lay unconscious at a Boston bank, G4S BPO Daniel Eden went into action
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Mental Health Awareness
Following Mental Health Awareness Month, G4S is bringing you information and training
About the Cover G4S Security Officer Paul Bullard (Dallas office) during the AIDS/Life Cycle from San Francisco to Los Angeles Above G4S Hawaii celebrates Asian Pacific American Heritage Month, a celebration of Asians and Pacific Islanders in the United States in May
Publishers Drew Levine President, G4S Secure Solutions (USA) Sarah Booth Sr. VP of Marketing & Communications
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Editor-at-Large Monica Lewman-Garcia Director, Communications G4S Secure Solutions (USA) Inc. 1395 University Boulevard Jupiter, FL 33458 Phone: 1.800.275.8305 E-mail: editorial@usa.g4s.com
Managing Editor Marshall Hastings Communications Specialist
A Message from the President Team, With Memorial Day weekend in our rearview mirror, I want to take one more moment to recognize the sacrifices that have been made and the bravery displayed by the men and women of our Armed Forces. Memorial Day is an opportunity for us to honor the heroes who made the ultimate sacrifice for our freedom. I continue to be in awe of everyone who has served our country. With one quarter of our G4S family having served in the Armed Forces, we continue to salute you and always will.
Meet Your G4S Leader John Kenning Chief Executive Officer (CEO) G4S Americas Background:
John leads all G4S business units across the Americas, joining the company as CEO in 2014. Prior to coming on board, John spent two years with OfficeMax serving as Executive Vice President and President, Commercial business. Before OfficeMax, John worked with ADT/Tyco and Nortel, as well as serving as Co-Founder and President of Nanovations Technology. John began his career at Comdisco, rising in the ranks to serve as Executive Vice President of Sales and Marketing. John holds a Bachelor of Science (BS) in Marketing and Finance from Miami University (Ohio).
Did You Know About? G4S Corporate Risk Services
The month of May was dedicated nationally to mental health awareness and throughout the month, G4S employees and offices dedicated their time and resources to raising awareness for mental health. We are proud of the actions of our employees in Dallas, Milwaukee and Florida and their dedication to helping those in need and we are honored to join them in raising awareness. G4S launched the Campaign to Change Direction in May, and you can read more about that on page 10. We also added training on G4Su centered around mental health. I care about the well-being of every single G4S employee. On page 11 you can find information and contact details for G4S Secure Solutions (USA)’s Resources for Living as well as the National Suicide Prevention Lifeline. If you or a loved one is struggling, I implore you to seek the help necessary. Thank you to everyone for all that you do for G4S. Sincerely,
Drew Levine President, G4S Secure Solutions (USA)
G4S Corporate Risk Services (CRS) is a team of security professionals with government, military and law enforcement backgrounds who work with G4S’ global network and strategic-partner assets to secure large organizations from external and internal threats. CRS provides risk consulting, corporate investigations and executive protection for clients n close to 80 countries, including providing coverage at professional sports organizations, major sporting events, government entities and critical infrastructure. Led by Robert Dodge, the CRS leadership team includes nine security experts with a combined 200 years of experience in executive protection, investigations and risk consulting. Additionally, many members of CRS have served in the United States Navy, United States Coast Guard, United States Marines, CIA, Department of State and Department of Defense.
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Featured Employee Discounts: Alliant Credit Union
May Featured Employee Discount Alliant Credit Union
As an employee of G4S, you are eligible for a multitude of exclusive discounts. These range from discounts with tech providers like Apple and Dell to vehicles from Chrysler, Jeep and Dodge as well as Ford. This month, as part of our employee discounts program we are bringing you special benefits from Alliant Credit Union. Through Alliant Credit Union, you can receive: • Below-market loan rates • Above-market rates on savings, IRAs and HSAs • Free checking with the option to earn a high rate • Free online banking with free Bill Pay • 24/7 toll-free Member Contact Center and self service telephone • Over 80,000 surcharge-free ATMs nationwide Here’s how you can enroll in Alliant Credit Union: • Log in at www.perksatwork.com • Click Savings in the top left corner • Scroll over Perks & Exclusives in the top left and then click Exclusives • Click Alliant Credit Union under Featured Offers or Number Seven on the list at the bottom of the page • Click either Shop Now on the right hand side of the page, or click the link near the bottom of the page Once you submit your application, you will be able to receive the discounts. If you have any questions about employee discounts, contact Thom McBride in the Employee Benefits department at (561) 691-6584 or by email at thom.mcbride@usa.g4s.com.
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G4S Employee Benefits
G4S Employee Benefits Ways to help you manage diabetes Managing diabetes can be challenging and G4S wants to offer you the tools and resources to help you to be at your best. The American Diabetes Association (ADA) provides free educational materials, support, and referrals to local resources to help you better manage your diabetes. The ADA’s mission is to prevent and cure diabetes and to improve the lives of all people affected by this disease. To learn more about the ADA and how its resources can help you, call 1-800-DIABETES or visit www.diabetes.org. In addition, if you are enrolled in a participating G4S Blue Cross Blue Shield medical plan, an exclusive Diabetes Management Program is now available at no cost to you.
G4S is excited to offer the Livongo for Diabetes benefit at no cost to you as a part of your Blue Cross medical plan. This program is available to employees and dependents who are diagnosed with type 1 or type 2 diabetes and are enrolled in the G4S Blue Cross Silver, Silver Plus, or Gold Medical Plan. Here are some of the benefits of this program:
Unlimited Test Strips at No Cost
More Than a Standard Meter
Coaching Anytime and Anywhere
Get as many test strips and lancets as you need shipped right to your door with no hidden costs or copays
The Livongo connected meter provides real-time tips and uploads readings, making log books a thing of the past
Livongo Coaches are Certified Diabetes Educators who can assist you with nutrition and lifestyle changes
Visit welcome.livongo.com/G4S or call 1-800-945-4355 and use registration code ‘G4S’ to enroll or learn more. If you have any additional questions, visit the G4S Benefits Service Center 24/7 at www.G4S.BenefitsNow.com, or contact your local G4S area office.
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G4S All Stars G4S CPO Recognized by Client For Professionalism
L to R: HCA Security Director, Bill Ludwig; G4S Manager of Health Care Operations-Kansas City, Richard Bowers; CPO Nate Owens; G4S Kansas City General Manager, Scott Rhoads
KANSAS CITY, Mo. — Sometimes it’s not a heroic action that catches a customer’s attention but the consistent delivery of security coverage. At HCA Brookside-Research Medical Facility in Kansas City, G4S Custom Protection Officer (CPO) Nate Owens was complimented and recognized multiple times for his professionalism, willingness to assist and his ability to build a rapport with the nursing staff and the team. “He is always friendly and professional and stays aware of what is going on in the Emergency Department,” said HCA Security Director Bill Ludwig. “He sets the example for others to emulate. It was a pleasure to recognize him for the accolades he brought to the security department and the G4S staff.”
G4S USO Prevents Bike Theft
G4S USO Lauren Taylor
PHILADELPHIA, Penn. — It takes a team effort to ensure that a client’s site is properly secured. In Philadelphia, the combination of G4S USO Lauren Taylor and a member of the building custodial staff prevented the theft of a bike belonging to a building employee. While standing post in Philadelphia, USO Taylor saw a man attempting to steal a bicycle. Taylor immediately approached the man to make sure that the bike was not stolen but the man ran off on foot. Taylor then notified a building employee of the man, who was able to track down the individual and stop him before he got away.
G4S Security Officer Prevents Bank Robbery
G4S BPO Assists Unconscious Man
BPO Daniel Eden (second from right) is recognized by Boston GM Don Giancioppo (far right)
BOSTON, Mass. — You never know when a normal day standing post can take a sudden turn. As Bank Protection Officer (BPO) Daniel Eden stood post in Boston, he saw a man inside a local bank lying unconscious. When he approached the man, he realized he didn’t have a pulse. Immediately, BPO Eden called 9-1-1 and notified emergency services of the situation. As EMTs were sent to the scene, Eden followed the directions provided by the dispatcher to administer medical assistance. EMT’s arrived shortly after and were able to transport the individual to a local hospital.
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G4S Security Officer Santana Gray
MILWAUKEE,Wis. — If not for the impressive awareness and bravery of G4S Security Officer Santana Gray, a normal day in Milwaukee could have took a terrible turn. While standing post at a local bank, SO Gray noticed a man approach the bank entrance with a hood over his head and a silver mask over his face. Immediately, SO Gray began yelling at the man that he could not enter the bank, causing him to run from the building. SO Gray locked the doors and called 9-1-1 while advising the bank employees of the incident. When Milwaukee police arrived, they commended SO Gray for her actions, saying that she likely prevented a serious crime. A big congratulations to SO Gray for her alertness and understanding of the situation and for ensuring the safety of the bank and its patrons.
Community Investment – April - May G4S Participating Offices 11 Donations $21,300
Organizations Supported 14
Volunteer Hours 55
Third Party Fundraising $650
April-May Contributing Offices Boca Raton, Fla. Headquarters Honolulu, Hawaii Jacksonville, Fla. Milwaukee, Wis. Nashville,Tenn. Orlando, Fla. Phoenix, Ariz. San Diego, Calif. Sarasota, Fla. Tampa, Fla. Remember to report your community service activity to michele.mitchell@ usa.g4s.com
Left to right: Marcelino Maravilla Villasenor, James Dwiggins, Heather Picolo, Melissa LoPresto, Logan Smith, Ryan Dreyer, Cadee Dreyer, Kelsey Douglas, Michael Boettcher, Austin Wieseler, AJ Wieseler, Nick Bertrand, and Garan Chivinski from G4S in Wisconsin
During Mental Health Awareness Month, G4S employees based in Wisconsin raised $1,100 to benefit the National Alliance on Mental Illness (NAMI) during their annual NAMIWalks Greater Milwaukee event. G4S Wisconsin began their involvement with NAMI in 2017, raising $3,300 over the last two years. The G4S Wisconsin team sponsored a “Behavioral Health Challenges in the Workplace” seminar featuring NAMI experts and hosted by ASIS International, Greater Milwaukee Chapter and the Society for Human Resources Management (SHRM). Are you active in the community or participating in community service efforts? Notify your local Corporate Social Responsibility contact in your region to be recognized! FLR — John Burke john.burke@usa.g4s.com MAR —Tifani Grusky tifani.grusky@usa.g4s.com NER — Robin Serafini robin.serafini@usa.g4s.com SOR — Nan Starjak nan.starjak@usa.g4s.com
Match-It!
CPR — Linda Nguyen linda.nguyen@usa.g4s.com MWR — Rachael Sturgeon rachael.sturgeon@usa.g4s.com SER — Amanda Haggard amanda.haggard@usa.g4s.com WER — Theda Domer theda.domer@usa.g4s.com
G4S recognizes the crucial impact our employees can make by supporting good causes in their local communities. To help support their efforts, G4S runs a matched fundraising program through which it matches the funds raised by employees for local charities or community good causes, up to the value of $500 per application. If you are a G4S employee and want to apply to the Match-It! program, you can download the program description and application form online (www.g4s.us/en/About-G4S/Match-it), or email matchit@usa.g4s.com for more information.
Every month, G4S offices around the United States take part in community service, whether it be donating time, money or resources toward individuals in need or to an important cause. G4S encourages all employees to be involved to help their communities. If you are involved, be sure to share your story and photos with your regional community service representative. G4S Match-it! supports employee community service efforts and the company’s Corporate Social Responsibility commitment. The Match-it! program encourages G4S employees to become involved in their local community by matching the money they raise for a charity, up to $500. Applications are accepted year-round. Contact your HR team or email matchit@ usa.g4s.com for more info.
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G4S Safety
Recognizing Heat Exposure It is estimated that approximately 620 people die every year in the United States from extreme heat exposure, leading to approximately 65,000 emergency room visits. We are able to control our internal body temperature by sweating, but when our bodies are unable to properly cool themselves to maintain the core body temperature, we can suffer heat-related illnesses. Degrees of Seriousness There are three levels of heat-related illnesses: heat cramps, heat exhaustion and heat stroke. How to Prevent Heat Illness and Heat Stroke: • Drink plenty of fluids • Replace salt and minerals - heavy sweating removes salt and minerals from your body. You can replace it with sports beverages • Wear appropriate clothing and sunscreen • Schedule outdoor activities when the sun is not at its peak Heat Cramps Heat cramps usually affect people who sweat a lot. This depletes the amount of salt and moisture in the body which can cause cramping.
Heat Exhaustion Heat exhaustion is a milder form of heatrelated illness and usually occurs after prolonged exposure to heat and / or heavy exercise in the heat, resulting in increased loss of body fluids through heavy sweating.
Heat Stroke Heat stroke is potentially life threatening and occurs when the body is so overwhelmed by the heat and humidity that it loses the capacity to sweat. The body’s temperature rises rapidly which can cause brain damage and even lead to death.
What to do: • Stop all activity • Loosen tight clothing • Gently stretch the cramping muscle • Drink clear juice or a sports beverage • Do not return to strenuous activity
What to do: • Remove almost all clothing • Apply cold packs or ice to neck, groin and arm pits • Cover body with a wet sheet and direct a fan onto the sheet if possible to increase air circulation • If symptoms last longer than one hour or worsen, seek immediate medical attention
What to do: • Get to a shady area • Cool the body rapidly using whatever methods you can • Monitor the body temperature and continue cooling efforts until the body temperature drops to 101-102 degrees • Do not give the individual fluids • Get medical assistance as soon as possible
To get additional safety information on heat exhaustion and heat safety, visit http://www.redcross.org/get-help/how-toprepare-for-emergencies/types-of-emergencies/heat-wave-safety. To get additional safety information, contact your local office or send an email to safety@usa.g4s.com.
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G4S Veterans Spotlight
Riding For A Cause
Since 1991, Paul Bullard has committed himself and his bike to raise funds and awareness for HIV and AIDS
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aul Bullard had just wrapped up a career in the U.S. Army as a Communications Specialist and was beginning the search for his next job. The last eight years of his life had been spent at various locations across the globe, with stops in Germany and Korea for three years, providing communications for most everything the military did. Growing up he had always had a fascination with serving his country, especially considering his dad served in the U.S. Navy. But now with that stage of his life over, he wasn’t 100 percent sure what to do next. In his role with the Army, he was constantly speaking over the airwaves, and had someone mention to him that he had a voice for radio. So when he settled down back in the states, he went for it, beginning his career as a radio DJ personality. Then in 1998, around seven years into his radio career and working in Washington D.C., his friend brought up a unique opportunity. At first, Bullard didn’t know what his friend, ChiChi Egbuna, was talking about. He knew ChiChi was an avid cyclist, but when he brought up the idea of doing a 330-mile bike ride from North Carolina to Washington, D.C., he wasn’t sure if he was serious. “When he first approached me about doing the ride, my first impression would be like anyone else, ‘You’re crazy!’ but he talked me into it. I stopped driving to work and just rode my bike for training, about a 25-mile bike ride. Once I started training, I was all in. Plus, I am an Army vet, so you know I’m not backing down from any challenge.” Bullard began researching the bike ride, Washington D.C. AIDS Ride, a four-day trek from North Carolina to D.C. that raised funds to help research for those who had contracted HIV and AIDS. When he realized who would be benefiting, Bullard jumped at the opportunity. “One of the things as a radio personality, you want to be able to use your voice to promote a cause and it helps to give back to the community. You can give a voice to something that typically doesn’t have a voice. [The ride] was a challenge. It was undercover then, no one wanted to talk about AIDS and HIV. It was a win-win for me. I
love to cycle, but I had never cycled like that.” Bullard has been heavily involved ever since the first ride. He has taken part in rides from Boston to New York City, in Texas and even riding from Dallas to New York City on the one-year anniversary of 9/11. In June, Bullard embarked on his third journey from San Francisco to Los Angeles with AIDS / Life Cycle. The seven-day, 545-mile ride helps raise awareness and funds to those living with AIDS and HIV, typically drawing more than 3,000 riders and personnel. The ride takes a year to prepare for to ensure that your legs are strong and prepared for the various stages of the ride. “The California ride is the Mamba ride of AIDS rides; it’s the biggest one they have. On top of that, when I got married in 2002, I got my wife into cycling. We did the ride in 2002 for the first time; that was our honeymoon.” Despite logging thousands of miles in his lifetime, Bullard, currently a G4S G4S’ Paul Bullard during his first ride in 1998 en route to Washington Security Officer in D.C. In June, he embarked on his third 545-mile bike ride in California, Dallas, keeps coming raising funds and awareness for AIDS and HIV. back. “It’s how I was raised and it’s just the right thing to do. I have lost family and friends to AIDS, but that is not the reason why I do it. I love cycling and love helping others, so it’s a win-win.There are people still suffering from AIDS and they still need help. It’s not only my duty as a G4S Security Officer to help others, it’s my moral obligation. Plus, you’re never wrong doing the right thing.”
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Training and Development
Campaign to Change Direction Training available to learn more about mental health
In May, G4S launched the Campaign to Change Direction, working to transform the culture and break the negative stigma that surrounds mental health. G4S is committed to supporting a healthy workplace that promotes open communication and encouraging our employees to take the pledge to know the Five Signs of Emotional Suffering. The Campaign to Change Direction aims to transform the culture surrounding mental health by encouraging and empowering us to acknowledge the emotional well-being of ourselves and others, and reach out for necessary care and resources. While many of us are comfortable acknowledging and obtaining help for our physical suffering, we are much less likely to address our mental suffering due to a negative stigma that creates feelings of guilt, shame or embarrassment. The G4S North America Training Institute (NATI) has made the pledge, information about the five signs and Campaign to Change Direction and additional training available on G4Su. To take the pledge, learn healthy habits of emotional well-being or find help or support, you can visit https://g4s.exceedlms.com/student/enrollments/create_enrollment_from_token/64ivJCVfMYA4F5wEqic6WFf5. For additional information, visit the Campaign to Change Direction website at www.changedirection.org. Here you can access videos, find national and local resources, learn about the campaign and get additional information on the campaign. For further information about Campaign to Change Direction at G4S, you can contact Kara Nickholds by email at kara.nickholds@usa.g4s.com.
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Mental Health Awareness
Ensuring Mental Well-Being
Resources to help with mental health May was recognized nationally as Mental Health Awareness Month, but G4S is committed to ensuring the emotional and physical well-being of our employees each and every day. One in five adults are diagnosed with a mental disorder every year, yet only half will end up seeking treatment due to the negative stigma surrounding mental health issues. This stigma causes individuals to feel ashamed and embarrassed, leading to isolation and loneliness. You don’t have to be a mental health professional to help someone with a mental health issue. We all have the power to make a difference and transform the negative stigma of mental health into support by learning how to identify struggles, encourage open communication and create a healthy environment with appropriate resources. Someone who is struggling with a mental health issue may exhibit changes in behavior such as: decreased performance, tiredness, increased absenteeism and poor interactions with others. If you recognize that someone in your life may be struggling emotionally, the first step is reaching out: connect, listen without judgment, inspire hope and offer help. Show compassion and caring and extend a willingness to find the appropriate resources for help. Maintain a healthy workplace environment by engaging with employees on a regular basis through conversations, appraisals and meetings where employees can feel empowered to openly express themselves. Local and national resources including hot lines, websites and support programs are also available. Ways to Get Help: • Contact G4S Secure Solutions (USA)’s Resources for Living • Call: (866) 486-4334 Visit: www.resourcesforliving.com • Username: G4S Password: eap4u Professionals Who Can Help • Speak with your doctor if you think you may have a mental health concern or health issue • For career direction, speak to a professional career counselor or human resources expert and create a career plan • If you’d like to repair relationships with loved ones and friends, talk to a counseling expert and work through any potential issues • For financial challenges, contact a financial planner or debt advisor If you or a loved one is struggling with mental health issues or having suicidal thoughts, please contact the National Suicide Prevention Lifeline at (800) 273-8255.
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G4S Payroll
Payroll is Changing to MyADP
Beginning Wednesday, May 16th, iPay has been changed to myADP. The look and feel of the website will change but all of the existing features will remain the same, with the addition of some new features. You will still be able to view your pay statements and your W-2s and you will now also be able to view details related to any garnishments or wage orders you may have. Also coming soon, you will be able to manage your direct deposit, address and tax information as well as view announcements and other company related information. You can continue to sign onto the website using the existing iPay address of www.iPay.adp.com and you will be automatically redirected to the new www.my.adp.com website. Your user ID and password will remain the same. You can now also access the website by using the address of www.my.adp.com. Again, your user ID and password will remain the same. Here are a few important tips and reminders regarding iPay/myADP: • • • •
It takes approximately 1 to 2 pay periods after you are hired before you can register If you have already registered and you have forgotten your user ID or password, or if you need to update your e-mail address, you can contact the reset hotline at (855) 714-8188, Monday through Friday from 8:00 a.m. to 5:00 p.m. (eastern time) for assistance If you are registering for the first time and get locked out, please contact the HQ Payroll team for assistance at (888) 597-5476 and follow the prompts. Or, send an e-mail to notify_payroll_dept@usa.g4s.com When registering, the user ID for all G4S employees is usag4s-ipay As always, the payroll team is here to help you in any way possible. If you have any questions, please contact your local office for assistance, call HQ Payroll at (888) 597-5476, or email notify_payroll_dept@usa.g4s.com.
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