Family Service Association
years of strengthening lives
Strengthening individuals, families and communities since 1953 O U R
M I S S I O N
To protect, maintain, strengthen, and enhance individuals, families, and children and their social and psychological functioning.
O U R
V I S I O N
Strong communities of healthy individuals, families, and children.
FAMILY SERVICE ASSOCIATION 2008 ANNUAL MEETING AGENDA WELCOME Francis J. Sullivan, Esq., President, Board of Directors
INVOCATION Rebecca J. Kerchner, J.D., Th.M. 1st Vice President, Board of Directors
LUNCH ANNUAL AWARDS Family of the Year The Family of Austin Briel, Levittown, PA
Corporate Citizen of the Year Magellan Behavioral Health Accepted by: Robert M. Waters, MSSW, National Vice President, Public Sector Management of Magellan Health Services
Family Builder of the Year Russell Johnson, President & CEO North Penn Community Health Foundation
GUEST SPEAKER Mary C. Kohut, Executive Director Pennsylvania Mental Health Consumers Association “Recovery--We Are the Evidence”
ADJOURN
FAMILY SERVICE ASSOCIATION 2008 ANNUAL AWARD HONOREES FAMILY OF THE YEAR
Tara and Austin Briel exemplify how perseverance and trust in the therapeutic process can bring about positive change in a child’s life. Austin came to FSA in 2002 after being bounced from school to school for disruptive behavior. Austin was tested by an FSA Psychiatrist and diagnosed with ADHD. He began medication while Tara became diligent in working on behavior modification at home. Tara and Austin’s case manager worked to find the best school environment for Austin. Once Austin started at his new school, his life greatly improved; he was able to be in a classroom with other children with similar issues. Austin’s behavior problems have decreased, and he enjoys school. Tara’s commitment to working with FSA staff and school personnel has allowed Austin to thrive, learn, and meet all of his therapy goals. For their dedication to strengthening their family, we honor them as the 2008 Family of the Year.
CORPORATE CITIZEN OF THE YEAR
Magellan Behavioral Health, part of the national Magellan Health Services, is a diversified specialty health care management organization supporting individuals and families in improving the quality of their lives. Through various partnerships, Magellan develops innovative, flexible, and effective programs that empower consumers and families to build their resiliency skills and facilitate recovery from mental illnesses. In Bucks County, Magellan and FSA work together to provide high quality mental health treatment, to develop new programs to meet local needs, and to support consumers during their journey toward recovery. Magellan is also involved in numerous charitable activities locally and nationally including sponsorship of Children’s Mental Health Awareness Week. They have been a long time Ace Sponsor of our Drive for Youth Golf Outing and an Annual Meeting donor. We are pleased to recognize Magellan Behavioral Health as the 2008 Corporate Citizen of the Year.
FAMILY BUILDER OF THE YEAR
Through their grant making, the North Penn Community Health Foundation has made it possible for nonprofit organizations in Bucks County to develop and expand services for individuals with health and human service needs. Their support of Family Service Association’s Older Adult and HIV/AIDS programs has insured that individuals struggling with serious health issues and disabling conditions continue to live safely and independently in the community. The Foundation has extended its impact by establishing The North Penn Nonprofit Academy which offers professional development opportunities to build the leadership capacity of key organizations in Bucks and Montgomery Counties. Recently, the Foundation provided agencies with an opportunity to complete the nationally recognized Core Capacity Assessment Tool (CCAT). The CCAT results provide a road map for each participating agency to improve its services to vulnerable populations. We are pleased to recognize Russell Johnson and the North Penn Community Health Foundation as the 2008 Family Builder of the Year for their contributions to the nonprofit sector in Bucks County.
FAMILY SERVICE ASSOCIATION PREVIOUS AWARD HONOREES FAMILY OF THE YEAR Nicole Fairfield and Family, 2007 Penny Bullaro and Family, 2006 Rachel Callahan and Family, 2005 Monica Wooden, 2004 Linda Waters and Family, 2003 Cheryl Clark and Family, 2002 Francis Rearick and Family, 2001
FAMILY BUILDER OF THE YEAR Vincent J. Volpe, Bucks County Transport, Inc., 2007 Dr. Broadus Davis, Bristol Borough School District, 2005 Sally Fabian, Bucks County Health Improvement Partnership, 2004 Robert E. Cosner, The Bucks County Children and Youth Social Services Agency, 2003 Nancy Hunziker, Bucks County Head Start, 2002 William D. Ford, Department of Juvenile Probation, 2001 CORPORATE CITIZEN OF THE YEAR Matrix Development Group, 2007 Univest Corporation, 2005 Charon Planning, 2004 Bucks County Courier Times, 2003 Jones Apparel Group, 2002 Kravco Company, 2001 LIFETIME ACHIEVEMENT AWARD Meenan Oil Co., 2001
FAMILY SERVICE ASSOCIATION 2 0 0 7 -2 0 0 8 YEA R IN R EV IEW As we look back on our past 55 years of service, we see a common theme. People’s needs change and so must Family Service. Each year we review/revise our goals and objectives to insure that we will be responsive to the community while remaining true to our mission. In 2007-08, many programs expanded and changed in order to meet the changing needs of the community. Here are a few highlights:
The success of our Parents as Teachers (PAT) program
led to an increase in referrals from partner agencies, and now PAT serves families with children under the age of five in all parts of Bucks County. In Warminster, a Spanish speaking parent education group was formed and meets weekly. Members support one another, and together they become stronger parents who are able to prepare their children to start school ready to learn.
For many years our parent support group at the Kelly
Family Center in Bristol Borough has successfully encouraged, educated, and given hope to parents who want better relationships with their children. We started a second group in Bristol Township Schools to prevent child abuse by helping participants manage emotional stress and resolve common parenting problems.
We expanded our Behavioral Health Services by adding
a tobacco dependency component to our Wellness program. We now have a Certified Tobacco Treatment Specialist on staff to help people live healthier lives.
Reacting
to the number of people we see who are struggling with both mental illness and substance abuse, we have moved toward becoming certified as a Co-Occurring Competent Facility. As such, we use a “no wrong door” approach that increases access to care for people with both conditions and integrates mental health and substance abuse treatment to more effectively support their recovery goals.
Our highly successful Ways to Work program completed
its 100th loan this year. That’s 100 working parents who
have used this program to get reliable transportation, establish or improve credit, and journey down the road of economic self-sufficiency.
In conjunction with a Community Advisory Committee,
the School Outreach Program organized their first Community Day. The program connects Liberian and other immigrant families to each other and to numerous services. Parents in the program have formed positive relationships with school personnel, and their children have improved classroom behavior and academic success.
Our
two largest fundraising events—the inaugural Cruise the Village and our 9th Annual Drive for Youth Golf Outing—raised over $80,000 to enable FSA to continue life-changing programs for children and their families.
Parents
continue to struggle to keep up with the increased cost of clothing and food. This past year, over 1,200 people relied on our food pantries to feed their families. Thankfully, more neighbors responded to those needs with donations. Area businesses and groups held collection drives to provide our families with essentials such as food, diapers, clothing, school supplies, and books. We expect our community to hold us accountable for providing quality services and for being fiscally responsible. We take this responsibility seriously. And we could not serve the community well without your support. Here’s to many more years of strong communities of healthy individuals, families, and children.
A MESSAGE TO OUR FRIENDS I
n these uncertain economic times, we are humbled by your support. While everyone has been touched to some extent by the recent stock market rollercoaster, it has been so gratifying to see that our neighbors still step up to help those less fortunate than themselves. --Looking forward, we know there is even more we can do to help seniors like Edith who struggles to make do on her limited income and is confused by all the paperwork she must complete just to pay for her doctors and medicines. We can show Edith how to manage the chores of everyday living and stay in her home. --Well aware of the correlation between physical and emotional health, we will expand our offering of wellness programs. In the few months since the start of our Tobacco Dependence program, we have already seen success stories like that of Joan who previously smoked 200 cigarettes per week…and has now totally stopped smoking! --Everyone benefits when young children have a good, healthy start; they are much more likely to grow up to be positive, contributing members of our community. We are glad to be part of six year old Luke’s success. He was failing school. Luke’s parents did not speak English well; but once we connected them with a translator, they took Luke to the right doctors who identified a medical issue that was interfering with his ability to concentrate. Luke’s grades have improved, and he loves school now! --Every day we work with our neighbors who are in need of services, but don’t know where to turn. FSA is well aware of the unique needs of immigrant families, grandparents raising their grandchildren, and parents working multiple jobs just to make ends meet--and FSA is ready to help. Yes, these are trying times—more than ever our clients appreciate FSA programs; we are in their homes, in their schools, in their communities. Families are truly grateful that FSA is right where they live. Through it all, we are deeply grateful for your continued generosity. Truly, it is only with your assistance that we can serve our Bucks County neighbors. Your support matters.
Francis J. Sullivan, Esq. President, Board of Directors
Audrey J. Tucker, MSW, LSW Chief Executive Officer
PROMOTING MENTAL HEALTH AND WELLNESS All her life, Veronica was a victim of abusive relationships. She was sexually abused at the age of 7 by one of her mother’s boyfriends. As an adult, her own boyfriends were physically abusive to her, including the father of her two boys, Joey and Michael. After many years, Veronica found the strength to end that relationship. But not before it cost her a job, her family’s health insurance, and her own emotional well-being. She was anxious, stressed about caring for her sons, and very depressed. To feel better, Veronica drank every day and would binge and purge. Often, she would get high just to drown away the hopelessness she felt.
Veronica came to Family Service looking for a quick fix for her anxiety and depression. She thought if she had the right medication, she would feel better. But she couldn’t receive medications without seeing a therapist, and although reluctant at first, Veronica eventually found that talking made her feel better. She began to see the connection between her upbringing and the mistakes she was making with her own sons. Her therapist taught her better ways to cope with anxiety and depression. Veronica stopped drinking and other harmful behaviors. In less than a year, Veronica is feeling better and is much more confident. She supports her family financially and emotionally. She continues with her own personal treatment, and joined one of our support groups. Veronica made friends in the group and is helping other women who are struggling like she did.
“I found confidence and control of my life. I am happy to be on my own and supporting myself and my family.”
REDUCING SUBSTANCE ABUSE This past spring Jennifer was coming into The Teen Center on Friday nights, usually with friends. One evening, her friend Jane pulled a Teen Center counselor aside and said “Jennifer is headed for a lot of trouble. She’s hanging out with new kids who are older than us, and she’s planning on drinking and using drugs with them. She’s supposed to stay at my house tonight. I’m telling you because I’m worried about her, and I think I should call her parents.” Jane was putting herself in a very difficult position. She knew Jennifer would be very angry and might not speak to her again. Our counselor praised Jane for the difficult choice she was making and stated that she, too, would talk to Jennifer.
And when Jennifer found out that Jane had called her parents, she was very angry. Jane explained that she did it because she “cared”. When Jennifer’s parents arrived at the Teen Center the counselor met with the whole family for over an hour. This session was just the start; the Teen Center counselor referred Jennifer’s family to our Behavioral Health Program for ongoing family therapy. The Teen Center was there to help Jennifer refuse substances, talk through the problems of having older friends, see the real value of her friendship with Jane, and work through the angry response of her parents. Additionally, the Teen Center counselor was able to support Jane, who was mature and caring enough to put her friendship on the line to do the right thing.
In a private counseling session, Jennifer played down the significance of what she was about to do. She stated she didn’t have to use substances to hang out with older kids but that it “was my choice.”
“The Teen Center saved my friend, her family, and our friendship. I’m glad I had someone I trusted to help me and Jennifer.”
INCREASING OPPORTUNITIES FOR ADULTS “Mom, I’d rather walk to school than be late because our car is always breaking down!” That’s what Jake told Kerry after he and his brother Zack were late for school for the fifth time that month. Kerry’s car kept breaking down. Frustrated with being late for her own job and out of money to keep up with repairs, Kerry heard about the FSA Ways to Work program and decided she needed to do something to improve her situation. Kerry was thrilled when she qualified for the program, secured a low interest loan, and bought a more dependable car. And she was surprised how much more she got out of the program. “I never thought I had the money to even consider buying a new car. I just kept repairing the one I had. But with Ways to Work, I knew exactly how much money I had to budget to make that car payment. I had never looked at my finances and budgeted any of it before. And through this program, I received new school supplies and backpacks for my boys and was helped with the holidays—which are always a tough time.” Having a reliable vehicle, Kerry increased her hours at work, began going to school herself, and now has no trouble getting Jake and Zack to school on time. Kerry paid off her Ways to Work loan in May. And because her credit score increased over 100 points, she was able to negotiate a loan with her own bank and purchase a newer, even better car than before.
“This is a wonderful program. It helped me in so many ways.”
PREPARING CHILDREN & TEENS FOR THE FUTURE Michelle wasn’t happy living in a small house with her father, stepmother, stepsister and three half-sisters. She resented her father and stepmother for what she felt was unfair treatment compared to her brothers and sisters. Michelle’s father often expressed his disappointment, frustration and shame towards his daughter for not living up to his expectations. Michelle felt unloved. So Michelle gave up, left home to live with nearby relatives, and started skipping school. In April, Michelle found out she was in danger of failing the ninth grade. When she told her father, he said he wouldn’t pay for her to go to summer school. Again, she felt she had failed him. A school counselor recommended family counseling for Michelle and her father. It was in counseling that Michelle learned about the sacrifices her father made fleeing Liberia to come to the US in order to create
a better life for the family. She also learned how his employment experiences and current third shift schedule were strategic choices he made to balance supporting the family and providing childcare for her pre-school-age siblings.
On the other hand, her dad learned to appreciate the pain his daughter felt as a result of his insensitive words and actions, and why she felt so uncomfortable living at home. Michelle’s dad asked her to return home. He arranged for a tutor to help Michelle pass the ninth grade. While Michelle did attend summer school, her father and stepmother also enrolled her in a summer enrichment program. Michelle enjoyed and thrived in her summer experiences, and this September started her sophomore year of high school!
“I’m happy my dad agreed to the counseling. It was the only place we were able to really talk to each other and come to an understanding. If I had failed my freshman year, I was going to drop out of school. I’m so glad I didn’t make that mistake.”
PROTECTING THE ELDERLY Imagine being 66 and moving into your own apartment and living on your own for the very first time!
see Anna twice a day. George felt relieved knowing his sister would be in good hands.
This was the case for Anna who is bipolar and also suffers from seizures. Anna had lived a sheltered life, so when her mother died two years ago, only Anna’s brother George was left to care for her.
A SeniorReach counselor came to visit Anna each week and taught her how to be comfortable communicating with others and to not be afraid to leave her house or let others in to help her.
Anna had severe anxiety and never left her house-unless it was via an ambulance taking her to the hospital. She never let anyone into the house. When she was anxious, she would scream, hit or throw things at people. Sometimes Anna wouldn’t bathe or eat, and she would never visit a doctor. One day, Anna fell and was taken to the hospital. When she threatened to harm her herself, Anna was put into the inpatient psychiatric unit and placed on appropriate medications. In the meantime, George was worried because an upcoming surgery wasn’t going to allow him to care for his sister on a daily basis. Not knowing what to do, George contacted the Area Agency on Aging who referred him to FSA’s SeniorReach program. A case manager helped George find a home health aide to come
After just two months, Anna was seeing her counselor, a nurse, and a geriatric psychiatrist regularly. Anna was yelling less, laughing more, and staying on her medications. George recovered from surgery and was able to spend time with his children. But, realizing his mother’s house was too much work for Anna, he asked SeniorReach to help find better housing for his sister. In early June, Anna, along with her case manager, left her house in a vehicle other than an ambulance for the first time in two years, to meet with the Bucks County Housing Authority to apply for senior housing. Her meeting went so well that Anna is planning on moving into her own place in another month. At her new home, she will have access to case management services that will help her to live well--independently--for the first time in her life.
“I don’t know where I’d be without you! I’m getting my own apartment. All my own.”
IMPROVING THE QUALITY OF LIFE FOR PEOPLE WITH HIV/AIDS Larry has been HIV positive for almost a decade. Last year, he was arrested for a DUI and was sent to an inpatient rehabilitation facility where he heard about FSA’s HIV/ AIDS Program. When Larry first came to FSA, he told us he had never seen an HIV specialist and was not taking any medications for his disease. He was fatigued and not feeling well at all. Larry was not eligible for medical assistance because he was employed. Through our Care Outreach Program, Larry’s medical case manager connected him with an Infectious Disease Doctor at a free clinic nearby. It was here that Larry learned his HIV status had progressed to AIDS. In addition, Larry was told he was battling a staph infection. His case manager helped Larry enroll in the Special Pharmaceutical Benefits Program in Pennsylvania.
Larry started the medications but then had to deal with the severe side effects they cause: nausea, diarrhea, cramping, disturbed sleep, etc. His doctor recommended that Larry stop working and apply for Social Security disability. He once again relied on his case manager to help him with the paperwork, and she connected him with a lawyer to assist with the process. His stress has been reduced significantly now that Larry is receiving proper medical care and his disease is under control. He takes his medications regularly which is vital to rebuilding his immune system. Larry is now able to focus on his future. He joined our HIV support group where he has met others who are battling similar issues in trying to live with this disease. He is receiving services in our Outpatient Behavioral Health program to address his substance abuse issues. Larry also learned how to rebuild his relationships with his family.
“I feel empowered! I’ve come to understand not only myself better, but how others deal with this disease on a daily basis. I’ve learned about being empathetic to other people and to not be so afraid of others’ reactions.”
STRENGTHENING COMMUNITIES For many families, asking a person for help is difficult. However, when you are not the only one seeking assistance, you feel better about it. This is the situation for many of the families who partake in FSA services. Whether it be through monthly Family Nights or the Annual Family Fest in Bristol Borough, a parenting group in Warminster, or a Family Community Day for immigrant families in Bristol Township, group activities provide a sense of support and safety for our neighbors who need help. Parents find that our groups and community activities give them the opportunity to meet other parents, connect to school personnel, spend quality time with their children, and most importantly, obtain information about services and help they need. Here are some ways our neighbors benefitted from our community-based services: • Ray told us Family Nights showed him inexpensive and easy ways to have fun at home with his son, Sam. • Jose was referred to a program that helped pay his heating bills. • Maria received much needed school supplies and books for her children.
• 25 teens enjoyed a Thanksgiving meal together with their friends, thanks to volunteers from a local church. • 400 people attended Family Fest where children played games and made crafts, while their parents found ways to keep their kids safe, enrolled their children in free health insurance programs, received educational information, and much more. For families who are struggling and isolated, a network of care that is neighborhood-based and culturally sensitive is the best way to strengthen their lives and their communities.
• Carlos and Juanita started a play group for their children after they met other parents at a parenting group.
“I was always too tired after work to play with my daughter. So, I thought I was too tired to go to Family Nights, but my daughter kept bugging me to go. Now, we both look forward to that special time together.”
FSA...STRENGTHENING LIVES IN ALL OF BUCKS COUNTY BEHAVIORAL HEALTH SERVICES FOR CHILDREN and ADULTS Psychiatric Services Co-Occurring Mental Health/Substance Use Disorders Substance Abuse Treatment Individual, Family, Child, and Group Therapy Supportive Case-management Outreach Team (SCOT) School-based Counseling Upper Bucks Office Quakertown
CHILD & ADOLESCENT SERVICES Families and Schools Together (FAST) LINKS Family ReuniďŹ cation Parents as Teachers (PAT) Pennsylvania Family Support AllianceTM The Teen Center
ADULT SERVICES Counseling Ways to Work OLDER ADULT SERVICES Care Management and Counseling Case Management for The Bucks County Housing Authority Guardianship SeniorReach
HIV/AIDS SERVICES Bucks CARES Care Outreach Program Healthy Relationships Medical Case Management
Central Bucks Office Doylestown
COMMUNITY BUILDING INITIATIVES Bristol Borough Community Partnership Kelly Family Center Family to Family Initiative BUCKS VILLA, INC.
FSA Headquarters Langhorne Lower Bucks Office Kelly Family Center Bristol
The Teen Center at the Oxford Valley Mall Langhorne
FISCAL SUMMARY
Family Service remains well positioned to serve individuals and families. More than $.90 of every dollar goes directly to clients. Fiscal Year 2007-2008 Total Funding: $5,330,621
Where The Dollars Come From
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Government Contracts 44%
Client, Service, Insurance Fees 37%
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Where The Dollars Go
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An audited financial statement is available upon request.
use P Prog reventio n ram s 2%
WHO DO WE HELP? In the past year, FSA strengthened the lives of 6,177 people. Many clients chose to share their demographic information with us. Here is just a snapshot of those people:
were 56% of clients
13% of clients wer
WOMEN.
17% were CHILDREN under the age
e HISPANIC or LA
TINO.
of 12.
20% of clients were TEENS between the a ges of 13-17.
an annual income of 54% of clients earned under $19,999.
9% were SENIORS over the age of 65.
AN
IC ACK or AFRICAN AMER 16% of clients were BL and 1% were ASIAN.
8% of clients reported SPANISH as their primary language and 4% reported RUSSIAN.
CHARITABLE GIVING Charitable giving is one of the most important and rewarding ways people can make a difference in their communities. Family Service Association appreciates the support of caring individuals, neighbors, businesses, foundations, corporations, civic clubs, religious groups, government agencies, and other service organizations in fiscal year 2007-08. INVESTOR The Estate of John Cocci First Federal of Bucks County Don & Marilyn Hayden Edwin T. & Cynthia S. Johnson Jones Apparel Group, Inc. Magellan Behavioral Health Matrix Development Group Peddler’s Village, Inc. Renaissance Benefit Advisors Michael & Susan Wert
Nelson Brothers Neshaminy Electrical Contractors, Inc. Network Courier Systems Newtown Exchange Club Newtown Presbyterian Church Nordon, LLC Kevin & Erin O’Neill Betsy & Douglas Rendall Susan & Scott Schwebel Michael & Ann Sneed SPAN Packaging Services St. Mary Medical Center PATRON Francis & Rosemary Sullivan, Esq. Anonymous Thompson Networks David & Brenda Bass Audrey & Thomas Tucker BP Environmental Services, Inc. Sherrilyn & John Turco Darrin & Cheryl Brown Larry Waldman Bucks County Technology Park/ASI Wheelabrator Falls, Inc. Doylestown Wealth Management, Inc. Cathleen Wittig First National Bank and Trust Max Yaffe Company of Newtown Fulton Bank SUSTAINER Hill Wallack, LLP Commerce Bank Kampi Components Company, Inc. Sheila & William Dawe Rebecca & Kevin Kerchner Ellis Coffee Company Peter & Marci Kuzma Joseph Feilmeier Lace Silhouettes Lingerie Steve & Jeanne Haeckel Lopez, Teodosio & Larkin, LLC Karen Hall McCafferty Auto Group Harris Fuels, Inc. James & Joanna McDonald The Hibbert Group McGrath Construction Ivymor Contractors, Inc. Moldamatic, LLC John Kistler
Mellon, Webster & Shelly Margaret & Raymond Mohr Northeast Plastic Supply Co. John & Carol Small Kord & Alice Spielmann FRIEND Anonymous (4) Bedwick & Jones Printing James & Donna Betz William & Helen Boyle Christopher Brill Bristol Lioness Club Bristol Presbyterian Church, Mission Fund Wendy Brown Bucks County Bank The Bucks County Health Improvement Project, Inc. Thomas & Karen Buroojy Capital Planning Advisory Group, Inc. The CEI Group Charter Management Coldwell Banker Hearthside Realtors/Carol Mayhew John Connor Michael Conti Pasquale & Diane Croce Robert Day Martin & Patricia Devlin Duane Morris LLP
“There are several reasons we support Family Service; I will mention just two. Their dedicated staff serves a great number of people so well, and Family Service is an exceptionally well managed social service agency. This combination is important to us.” ~Edwin & Cynthia Johnson
CHARITABLE GIVING FRIEND continued Michelle Edwards Exit Team Realty Federated Lending Corporation Brendan & Carol Fenton James Fleming The Flynn Company GE Infrastructure Gilmore & Associates, Inc. Harriet Gindin Gould, Yaffe and Golden Max & Jo Gross Frank & Sharon Guthier Ingrid Hammond Headstrong, Ltd. Richard & Sarah Henriques Hopewell Valley Community Bank Edgar & Tina House David & Charlotte Johnson Johnson, Kendall & Johnson Bronwyn Jones & Charles Ponciroli Paul & Florence Kawoczka Jack & Hart Kay Judith Kelly Keystone Mercy Health Plan Rick & Lynn LaBerge Jay Lieberson Dorothy Lubkay Linda Manzo Marziani Associates James Mattie Arthur Mayhew McCaffrey’s Market Merrill Lynch/Jon Rosenwald MileStone Bank National Associates Doylestown, Inc.
Barone Associates Management Consulting Bayada Nurses Herbert Bell Bensalem School District Kathleen Bergmann Theodora Berlatsky Border’s Books and Music Donna Borghise Bowen Pharma Consult Marianne Bowers Bristol Moose Lodge #1169 Bristol Township School District Brokerage Concepts Duane & Joyce Buck Bucks County Conference and Visitors Center Bucks County Opportunity Council Bucks County River Country Joann Buttari Paul Carroll Central Bucks East High School Christine’s Restaurant Linda Civitello Comcast Cable DONOR & IN-KIND PARTNERS J. David Crowley Kim Dalkara Anonymous (3) Darden Restaurants Addisville Reformed Church David Craig Diamonds & American College Admissions Fine Jewelry Consultants Kathleen DeCato Alan Anderson Dick’s Sporting Goods ASPARAS Robert Didio Athletic Shoe Shop A. Benjamin Dove Eugene Bachtle European Home Collections Richard Baigis Michelle Evans Baring Absolute Beauty Nottingham Insurance Bonnie O’Boyle Dale Papovitch Perfect Move, Inc. Marlene Piasecki Janet Price John & Cheryl Rice Roddy, Inc. Rev. Gerald C. Ronan Jeannette Rosen Rita Sappenfield Joseph Sculley Gloria Seacrist Lenore Sherman Betty Sides Kristi Skinner John & Nancy Sullivan TMA, Bucks The Honorable Robert M. Tomlinson Univest US Food Service The Honorable Clyde Waite Waste Gas Fabricating Co., Inc. Timothy & Mary Whitten
“FSA does such important work and that is why I support them. It warms my heart to be a little piece of each success story.” ~Louis Altomari, Northeast Plastics
CHARITABLE GIVING DONOR & IN-KIND PARTNERS continued Family Service of Chester County Pauline Felotoirch David Flood Bella Forman Fox and Roach Realtors FSA Staff Funnel Cakes N More Lauren George Kristin George Lisa George Isabel & Tony Godwin, Esq. Golden Knitters from Heathergate Golf Galaxy Denise Gormley Leanna Graham Charlene Gumkowski Glenn & Barbara Hains Christina & Michael Hall Hall Family Chiropractic Inc. Emily & Wick Hannan Joy Hardin Shirley Hart Gertrude Heater Holt’s Cigar Company Home Instead Senior Care Paul & Kathy Horwatt The Hotel Hershey Greg Hufner Terri Ivers J & J Staffing Resources Janssen, Division of Ortho-McNeilJanssen Pharmaceutical, Inc. Walter & Polly Jamison
Lynda Johnson Cintra Jones-Browse Beverly Kantner Lillian Kase Ann King Marcella Kohl Mark & Denise Kolber Sandy Krotowski LongHorn Steakhouse Joseph & Linda Lutes Albert Machlin Arthur Mancuso Rory Martin Barbara McIntyre Linda Mettler Arlene Midash Douglas Miller David & Judith Mino Molden Funeral Chapel, Inc. Christine Muller Krause Judy Murphy Sheila Necamp Newtown Athletic Club NGA, Inc. Northtec LLC Olive Garden Donna Park Steven Pechter Pennsylvania Association of School Retirees, Bucks Chapter Roberta Perlman Philadelphia Phantoms Philadelphia Society for Services to Children Philips Foods, Inc.
Bonnie Piestrak The Profero Group Frances Raiford Red Lobster Robinson Luggage Co. The Rose Group Adina Rosenberg Linda Rowe Allan Rubin Sesame Place Melinda Shorday Stephanie Sides Soroptimist International of Indian Rock, Inc. The Honorable Arlen Specter Spikes Trophies, Ltd. Timothy Stambaugh Steen Outdoor Advertising Robert Sumner Joseph Supon Martin & Susan Sutton William & Melinda Tally Target Toys for Tots, USMC Verispan, LLC Margaret Wentz Nicholas Wright Yardley Country Club Yardley Inn Nancy Ziemba John Zimmerman
“By supporting FSA, whether it be financially or through volunteer activities, we feel honored to be part of an organization that enables ordinary people to achieve extraordinary results in our community.” ~Don and Marilyn Hayden
CHARITABLE GIVING Charitable Gifts in Honor and Memory of: KATHLEEN MCGEEVER Jeannette Rosen Adina Rosenberg Paul B. Carroll LUCILLE TRENCH Nicholas O. Wright Arthur Mancuso Ann King Christine Muller Krause Douglas Miller A.B. Dove John J. Zimmerman
AUDREY J. TUCKER Rev. Gerald C. Ronan
SHEILA E. DAWE Allan & Francine Block
FDR MIDDLE SCHOOL Paul & Kathy Horwatt
STEPHANIE WILL Linda Civitello
LARRY M. BLACKER Home Instead Senior Care
MILLIS COOPER Dwayne Faulkner
GRANTS & CONTRACTS Morrisville School District AIDS Activities Coordinating Office North Penn Community Health Foundation Alice B. Johnson Foundation Pennsylvania Commission on Crime and Delinquency Bristol Borough Government Bristol Township Community Development Block Grant Pennsylvania Department of Health Pennsylvania Department of Public Welfare Bucks County Area Agency on Aging Robert Wood Johnson Foundation Bucks County Behavioral Health System The Pew Charitable Trusts Bucks County Children and Youth Social Services Agency Bucks County Department of Mental Health/Mental Retardation PHMC-Health Promotion Council of Southeastern PA Bucks County Division of Human Services Twenty First Century, Morrisville Bucks County Drug and Alcohol Commission, Inc. United Way of Bucks County U.S. District Court, Eastern District of Pennsylvania, Bucks County Housing Authority Bucks County Workforce Investment Board, Inc. Probation Office Children’s Trust Fund City of Philadelphia/Office of Housing and Community Development FACT Bucks County Janssen, Division of Ortho-McNeil-Janssen Pharmaceuticals, Inc.
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United Way Support United Way of Bucks County * United Way of Mercer County * United Way Pioneer Valley, Inc. United Way of Southeastern Pennsylvania * United Way of Tri-State We have made every attempt to recognize all our generous donors, grants, and contracts during the past fiscal year. Some donors are not listed because they have asked to remain anonymous. If your name should appear and does not, please contact our Director of Philanthropy at 215.757.6916 ext. 208. Thank you for your support.
OUR BOARD OF DIRECTORS Francis J. Sullivan, Esq., President Margaret M. Mohr, First Vice President* Rebecca J. Kerchner, JD, Second Vice President Diane E. Reed, Secretary William P. Larkin, Jr., C.P.A., Treasurer David E. Bass+ Michael Conti Sheila E. Dawe Joseph R. Feilmeier James S. Krull Christopher J. Leskauskas Michael J. Mattie Kevin O’Neill Betsy N. Rendall Carol Shelly, Esq.* Michael E. Sneed Karen Thompson Cathleen A. Wittig *Board members who are no longer current, but served during the 2007-2008 term. +Member joined the board during FY 2008-2009.
FAMILY SERVICE STAFF MANAGEMENT TEAM Audrey J. Tucker, MSW, LSW, Chief Executive Officer Kathleen M. DeCato, MSW, LCSW, Director of Clinical Services Florence Kawoczka, MS, Director of Philanthropy Nancie M. Miller, Executive Assistant Douglas Oberreit, MS, Director of Quality Assurance Marlene Piasecki, MSW, Director of Program Planning & Development Jeannette A. Rosen, MSS, LSW, Director of Community-Based Services Suzette Wronka, MBA, Fiscal Director COUNSELING AND CASE MANAGEMENT STAFF April Bacani, BSW Jill Barnasevitch, RN Maria Berrocal, BSW Renee Burger, RN Kim Dalkara, MSW Craig Davis-Marsters, MA Colleen DeSantis, MS Mechelle Egoavil, BS Michelle Evans, BA Dana Feldsher, MSW, LCSW Tanya Feliz, MSW Susan Finney, BS Elizabeth Fredland, MSW, LCSW Deborah Fusco, RN Jacqueline Fusco, BA Nicole Giarratana, BSW Melissa Gill Pamela Gory, MSW, LCSW Linda Grossmuller, RN Christina Hall, BA Bridget Hanley, BSW Jennifer Hathaway, BA Caroline Hilly-Becker, BA Sarah Kazimer, BA Elizabeth Kelly, BA Sofya Kopylova, MS Barbara Mannucci, LSW Kristy Metzger, MHR
Carolyn Moriarty, LSW Jennifer Nowak, MA Bernadette O’Connor, MA Kelly Pagliei, BSW Geraldine Parrish, MA, LPC, CCDP-D Linda Pharo, BA Susan Reibel, BSW Diane Ritchie, BA Lester Ross, BS Eileen Roth, MA Sharon Rubin, BA Tracey Sewter-Cohen, RN Stephanie Shantz, BA Soo Sung, MA Allison Taite-Tarver, MSS Nathan Townsend Alice Vernon, LPC Alice Waldeck, RN Mary Jane Whiteley, MS, LPC Ann Wise, MEd Sharon Worthington, MSW, LSW Lesley Yuhas, BS
Listings reflect staffing as of date of publication.
CONSULTING PSYCHIATRIST AND CLINICIANS Waverly Andrews, MD Tara Bane, MA Amy Bryant, MA, LPC Janet Cegelka, PhD Alaina Davis, MSS, LSW Eileen Larr, MA, LPC Miki McPherson, MA Jesse Menarde, MA Randi Mittleman, MD Alexandra Orbino, LCSW Mindy Rockower, MA
Adina Rosenberg, MCAT, LPC Mindy Rushbrook, MSS, LSW Laura Sauerwine, MSW, LSW Patrick Scaliti, MSW Cynthia Thee, MSW, LSW Vijaya Velagapudi, MD Michelle Warner, MS Laura Whitman, MEd Warren Zalut, MD
ADMINISTRATIVE AND SUPPORT STAFF Herb Andrus Heather Bolton Cynthia Brookes Donna Carter Joseph Chmielewski Shea Cialella Maureen Cullen Dursun Dalkara Joceyln Delgado Christina Devine Joseph Fry Nancy Gaynor Andrea Hamilton Dolores Harrison Darci Haun, MSW Linda Higgins Barbara Hogan, BA June Hornberger Susan Kupperman Katherine Lavelle
Stephanie Lopez Denise Misner Carol Moyer Linda Moyer, AA MaryAnn Moylan Michael Pastorek Maria Poggioli-Zwilling Gloria Pontorno James Queale Kristi Runner-Mason Tamara Sharpadskaya, AA Stephanie Sides, BA Diane Swearer Joy Tomlinson Drucilla VanWright Shonda Williams Sue Winston
The Back to School Clothing Drive suppor ted over 300 children.
Books donated by Borders in Warrin gton were distributed to families across Bucks.
Shoppers and donors at Deja Vu Th rift help raise funds for agency progra ms.
nter enjoyed a Teens from The Teen Ce Buffet funded by dinner at Old Country donors. The Drive for Youth Golf Outing recognized an outstanding young woman in our community, while raising funds for youth programs.
hbors with Neighbors helped neig ntries. donations to our food pa
We’re Committed to the Community… We’re Committed to You! Stop by one of our convenient branch offices: Bensalem Hulmeville & Galloway Roads (215) 639-3500 Bristol 118 Mill Street (215) 788-6300 Langhorne 126 S. Bellevue Ave (215) 757-5138 Levittown 208 Levittown Parkway (215) 946-7400 16 Highland Park Way (215) 949-3900 New Hope 275 W. Bridge Street (215) 862-5021 Southampton Southampton Shopping Ctr. (215) 355-5203 Wrightstown Routes 413 & 232 (215) 598-3178 In addition, we are proud to announce our newest location… Newtown 295 N. Sycamore Street (215) 504-6201
www.firstfedbucks.com
Libertae Freedom to Choose
Freedom to Change
CONGRATULATIONS AUDREY TUCKER A LEADER, A MENTOR AND A MENSCH 30 YEARS OF SERVICE - WE ARE GRATEFUL! Halfway House for Women Family House for Pregnant and Parenting Women and their children www.libertae.org Bensalem, PA (215) 639-8681
Proud to Support Family Service Association
is proud to support the
55th Anniversary of Family Service Association
SAVE THE DATES Cruise the Village at Peddler’s Village April 17, 2009
Drive for Youth Golf Outing at Yardley Country Club
“But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes.” ~Jim Collins, author, Good to Great
Audrey, Thanks for 30 years of driving our bus.
~ FSA Staff
THANK YOU FSA VOLUNTEERS Joseph Barbagallo
Dan Bates
Lamont Bell
Bee Borges
Michael Borski, Sr.
Bristol Borough Community Partnership Advisory Board Jessica Carroll
Jane Checchio Vivian Coleman
Sue Doll
Bryan Foley
Rhoda Goldberg Nancy Jackson
Michael Connor
FSA Board of Directors
Bonnie Halbreiner Karsaul Josiah
Paul Kawoczka
Thomas Maclin
Rachael Kowalsky Jackie Martir
John Pisciotta Karen Sica
Thomas Tucker Jon White
Linell Hopewel
Claire Kawoczka
Phyllis Kent
Joan Kilroy
Michael Lawlor
Debbie Livingson
Arthur Mayhew Martha McAdoo
Jeri Prendergast
Joe Slight
Jeane Coyle
Dale Gaynor
Marilyn Hayden
Kelly Family Center Advisory Board & Committees Kimberly Knee
Diana Bullard
Guy Roberts
Donna Szwedo
Chris Vucetic
Shonda Williams
Brian Rodgers
Robert Taylor
Jane Ward
Ambrose Moore Seena Seiden
Rev. George Tobey
Jennifer Wehrly Micah Wright
LEADERSHIP
“Leadership is not magnetic personality — that can just as well be a glib tongue. It is not ‘making friends and influencing people’ -- that is flattery. Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.” --Peter F. Drucker “Leadership is not magnetic
personality — that can just as well be a glib tongue. It is not ‘making friends and influencing people’ -that is flattery. Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.” --Peter F. Drucker
Audrey, We thank you for 30 years of leadership, vision, and compassion for Family Service and the community. ~ FSA Board of Directors
Thank you to our donors European Home Collections Gould, Yaffee, and Golden Bernard Granor William J. Haines Edwin T. & Cynthia S. Johnson David G. Nejako Roddy, Inc. Eleanor Rudolph Bernadette Settino Joseph S. Smith Roofing
for their support of our Annual Meeting.
YOUR SUPPORT MATTERS Veronica is emotionally well and a better parent. Larry is managing to live better with AIDS. Kerry is self-sufficient. Jennifer said no to drugs. Michelle is succeeding in school. Anna is living safely and independently.
What might have happened to them if Family Service wasn’t there to help? Where would they have been without your support? For 55 years, FSA has succeeded in strengthening families, helping people, and changing lives because of YOU! Your gift truly makes a difference in the lives of over 6,000 of your neighbors each year.
TREASURE
Your gift to Family Service helps to diversify funding, which the agency needs to continue to empower lives in changing times. More importantly, donations are the ‘seeds of change’ that establish connections between our donors and those in need. Family Service transforms gifts into services that change lives. Supporting your neighbors is easy: * Mail your gifts to our Langhorne office. * Donate online at www.fsabc.org. * Come to our events! * Bequeath a gift to FSA in your will. We also accept gifts of trusts, real estate, and life insurance policies. * Shop at and donate your gently used items to our thrift store, Deja Vu Thrift in Levittown.
TIME & TALENT
Our volunteers meet new people, act as advisors, and provide important behind-the-scenes support. We work with individuals or groups to provide rewarding experiences. As a volunteer you will find opportunities to utilize your talents and serve your community. And volunteering at Family Service is a great way to earn community service or internship credits for high school or college graduation. Visit our website, www.fsabc.org, for information regarding current volunteer opportunities. Contact the Director of Philanthropy at 215-757-6916, ext. 208 to support families through your treasure, time, or talent.
NOTES
Cornerstone Executive Suites 4 Cornerstone Drive, Langhorne, PA 19047 Phone: 215-757-6916 Fax: 215-757-2115 Web: www.fsabc.org E-mail: fsabc@fsabc.org Central Bucks Office 708 N. Shady Retreat Rd. #1B Doylestown, PA 18901 Phone: (215) 345-0550
Kelly Family Center Canal’s End Plaza, Ste. 201G Bristol, PA 19007 Phone: (215) 781-6602
The Teen Center at the Oxford Valley Mall Upper Bucks Office Langhorne, PA 19047 450 S. West End Blvd., #3 Phone: (215) 757-7823 Quakertown, PA 18951 Phone: (215) 538-1616