e-mail

Question # 1

How can we avoid using ”cc”?

Consider how necessary it is to use the “cc” function.

Hi leaders, how important is it for you to want to be copied on every e-mail that people, whom you serve, send?

http://www.wnyc.org/story/everybody-hates-micromanager/

How much in control do you need to be?

http://fusion.net/story/42057/caps-lock/ http://www.forbes.com/pictures/eikh45femi/all-caps/

http://hbr.org/tip?date=052013

http://hbswk.hbs.edu/archive/4438.html

http://www.nytimes.com/2010/03/25/technology/25apple.html?ref=technology

It improves the productivity of others, when you communicate rapidly and briefly.

Instead of sending

attachment, what about sending a link?

an

Sources

http://hbr.org/tip?date=052013 http://hbswk.hbs.edu/archive/4438.html

How sure are you that the e-mail recipient is aware of the meanings of the abbreviations you use? http://www.emailreplies.com/

https://hbr.org/2015/04/the-dos-and-donts-of-work-email-from-emojis-to-typos

We tend to be overly focused on ourselves and our own goals.

Before writing ”have a good afternoon” in an e-mail, consider in which time zone the person, you send the e-mail to, is.

.

https://hbr.org/2014/07/the-cost-of-continuously-checking-email/

A study shows that regaining our initial momentum following an interruption can take more than 20 minutes

https://www.good.is/articles/clean-up-your-inbox-pro-tips-from-a-gmail-insider

https://hbr.org/2012/02/stop-email-overload-1.html

https://hbr.org/2009/05/how-to-keep-your-email-under-c.html

Question # 10

What would happen if we reduce the use of e-mail?

https://hbr.org/2016/06/some-companies-are-banning-email-and-getting-more-done

An increasing number of company leaders are banning or at least restricting email. Research shows it works: Banning or putting restrictions on email can dramatically increase individual productivity and reduce stress.

https://hbr.org/2018/09/protecting-company-culture-means-having-rules-for-email

Dealing with after-hours emails produces anxiety that is damaging not only to the worker, but to their family.

If you’re a leader, your actions influence the culture.

If you choose to refrain from sending late night e-mails, people whom you serve won’t feel pressured to check their devices.

Adapted from

https://hbr.org/2015/09/fixing-our-unhealthy-obsession-with-work-email

It is hard to get your heart to show up in an email. e-mail is a very impersonal form of communication.

http://thenextweb.com/entrepreneur/2014/11/09/quitting-email-helped-company-team-communicate-better/ http://www.forbes.com/sites/forbesleadershipforum/2012/10/25/i-banned-all-internal-e-mails-at-my-company-for-a-week/ http://www.managementexchange.com/hackathon/contribution/big-enemy-good

The most damaging cost of thoughtless e-mail: It prevents us from doing our best work.

Sources

http://online.wsj.com/article/SB10001424052970204452104577060103165399154.html

http://atos.net/en-us/about_us/zero_email/default.htm

on weekends

https://hbr.org/2015/03/your-late-night-emails-are-hurting-your-team

When leaders of a London-based company reduced the number of e-mails they sent, other people, who worked for the company, did as well. http://hbr.org/2013/09/to-reduce-e-mail-start-at-the-top/ar/1

http://hbr.org/tip?date=011713

A 5 minute chat, for example via WhatsApp, may be more efficient than writing an e-mail.

https://hbr.org/2015/03/you-can-have-constructive-conflict-over-email

A call, for example via Zoom, can help you to hear nuances in tone, silences, and other data, which can help you address emotions.

https://hbr.org/2017/04/a-face-to-face-request-is-34-times-more-successful-than-an-email

People, who work for https://automattic.com/ Automattic, the company that runs Wordpress, rarely use email.

Instead they use blogs, chat rooms, and Skype.

https://hbr.org/2013/03/how-wordpress-thrives-with-a-1.html