10th ANNIVERSARY EDITION
FranchiseBusinessREVIEW Ratings and Reviews of the Best Franchise Opportunities by Franchisees 2015
Randy Shacka, President of Two Men and a Truck, started as an intern in its marketing department.
SPECIAL REPORT:
GUIDE TO TODAY’S TOP FRANCHISES Rated by the Franchisees Who Own Them
Positively Impacting Others Inspires Interim Healthcare’s Dan Tomlinson
A Look Inside Today’s Top Franchises
Christian Brothers Automotive’s Approach Wins Customers
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SPECIAL REPORT: Top Franchises
Features // 2015 5
18
17 4 Letter from the Editor Empowering Franchisees For 10 Years
5 2015’s Top Franchise Opportunities
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A look at what makes a franchise great and how to invest in one
Reviews, interviews, satisfaction awards and more resources available at: www.FranchiseBusinessReview.com
8 THE LIST Best of the Best: Top 200 Franchises
22 Hall of Fame Members 10 companies that have made our List for 10 consecutive years
24 Marketplace More on the award-winning franchise opportunities for 2015
Franchisee Profiles 25 Dan Tomlinson, Interim HealthCare 29 Jared and Mandy Seaman, Christian Brothers Automotive 33 Scott Moberg, G.J. Gardner Homes 35 Steve Betts, DreamMaker Bath & Kitchen 37 Paula Paredes, ATAX Accounting & Financial Services 43 Chris and Sheila Korte, Cruise Planners 45 Richard Meadows and Rebecca Roland, Chicken Salad Chick
For more information on this report, visit: www.FranchiseBusinessReview.com | 3
SPECIAL REPORT: Top Franchises
Empowering Franchisees For 10 Years Ten years ago we published our first Guide to Today’s Top Franchises with the objective of helping potential franchisees to narrow the overwhelming number of available franchise opportunities down to the very best. There are many “best franchise” lists out there that are based on company size or fast growth, but ours is the only ranking based exclusively on franchisee satisfaction and performance. The results of our annual satisfaction research determine the franchise systems that make our Guide to Today’s Top Franchises. Approximately 11,000 franchisees representing 209 brands participated in our research in 2006. This year, 28,500 franchisees representing over 350 brands shared their candid thoughts regarding all aspects of their franchise including training & support, operations, franchisor/franchisee relations, financial opportunity and more. While a lot has changed in franchising over the past decade, one thing is evident—the industry is growing. Why? Because great franchises are ideal investments. They allow those with an entrepreneurial spirit to go into business for themselves without the high risk and guesswork that business start-ups entail. Top rated franchises provide their franchisees with an array of benefits that individuals starting a business on their own do not have. The most obvious are a proven business model forged from the blood, sweat and tears of its founders, brand recognition and an established product or service. Franchisees also receive start-up as well as ongoing training, technical, marketing, sales, operational, and managerial support.
Approximately 11,000 franchisees representing 209 brands participated in our research in 2006. This year, 28,500 franchisees representing over 350 brands shared their candid thoughts regarding all aspects of their franchise.
Clearly, not all franchise opportunities are created equal. There are more than a few enterprising entrepreneurs who invested in a franchise only to find that they should have done additional homework first. Our goal is to help you make a more educated investment decision. Our Guide to Today’s Top Franchises features the latest industry trends, general advice, and information for aspiring franchisees in addition to highlighting today’s highest-ranking franchises according to franchisee satisfaction and performance—giving you the tools you need to find the right franchise opportunity to meet your business and personal goals. Informed franchising is happy franchising!
Emma Pearson, Editorial Director
Franchise Business Review is the leading market research company in the franchise industry, assisting prospective franchise buyers through the examination process of today’s leading franchise systems. Before you invest in any franchise opportunity, get the facts from Franchise Business Review. Our independent franchisee satisfaction reports measure the health of any franchise system, based exclusively on the feedback of today’s franchise owners ... the real franchise experts!
Eric Stites, CEO Michelle Rowan, President Emma Pearson, Editorial Director C.J. Fleck, Senior Web Developer Michael Kupfer, Online Marketing Manager Nicole Kenney, Client Services Manager Jamie Lavigne, Client Consultant Linda Lorrey, Client Consultant Chris Poirot, Client Consultant Stacey Picott, Office Manager The Secret Agency, Design & Production Call us at 603-433-2270
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SPECIAL REPORT: Top Franchises
Auntie Anne’s invites customers to sample its offerings.
2015’s Top Franchise Opportunities: A look at what makes a franchise great and how to invest in one When it comes to investing in a franchise, don’t be a magpie. The shiniest opportunity, the one riding the latest trend or getting the most media hype, may not be the best. The single most important thing to ensure you are choosing the right franchise for you is due diligence. Franchise Business Review’s guides and reports are a great place to start. They are not derived from the crunching of widely available numbers. Instead they are based on the personal insight of thousands of franchisees.
THE VOICE OF FRANCHISEES
Franchise Business Review is an independent national market research firm focused on franchisee satisfaction and performance. To create our 10th annual Guide to Today’s Top Franchises, we surveyed 28,500 franchisees representing over 350 franchise brands. Only 200 franchise companies made this year’s guide as a result of their franchisees ranking them high enough to meet our criteria. Here’s how our research process works. We invite all franchise systems with a minimum of 10 franchisees throughout North America
to participate at no cost. Next, we survey their active franchisees who answer 33 benchmark questions ranking their franchise system in the areas of financial opportunity, training and support, leadership, operations and product development, core values (e.g., honesty and integrity of franchisor), general satisfaction, and the franchisee community. An additional 16 questions ask franchisees about their market area, demographics, business lifestyle, overall enjoyment of running their franchise, and role in the franchisee community. Finally, we rank the top franchise brands based on
For more information on this report, visit: www.FranchiseBusinessReview.com | 5
SPECIAL REPORT: Top Franchises
implement high-energy fundraising programs that entail teaching leadership and fitness to kids, have raised $12 million on behalf of schools. It is also clear that people are increasingly willing to pay to have annoying critters removed. Two new mosquito and tick control companies, Mosquito Joe and Mosquito Shield, join Truly Nolen of America, A All Animal Control and Critter Control on this year’s list. Fast-casual and personalization are the food trends that continue to gain in popularity as Your Pie’s joining our list shows. Its concept entails diners moving down an assembly line and choosing the toppings for their personalsized pizza pie, which is then popped into a large oven that cooks it in a few minutes. Jim Carpenter, Founder and CEO of Wild Birds Unlimited, with some of the brand’s bird seed offerings.
Consistent annual placement as a top franchise in our Guide to Today’s Top Franchises demonstrates reliable performance. This year, ten companies have earned the honor of being featured in our newly created Hall of Fame as the result of appearing on our list for 10 consecutive years. They are ActionCOACH, FASTSIGNS, Heaven’s Best Carpet Cleaning, HomeVestors, JumpBunch, Miracle Method, Our Town America, Pop-A-Lock, Two Men you trust your franchisor?” compared to all and a Truck and Wild Birds Unlimited. franchises that participated in our survey. This finding didn’t surprise us since most of the STAYING POWER MATTERS companies in this report share their satisfac- Investing in a franchise is probably the largest expenditure you’ll make after the purchase tion survey data with their franchisees. of your home, so it is crucial to determine if WHAT’S HOT, WHAT’S NEW the company has staying power. Key factors While compiling this year’s report, we discov- that influence a franchise’s enduring success ered several new and interesting insights. include innovation, adaptability, market cusThe five franchise industries leading the way tomization, customer retention and training in franchisee satisfaction are: Advertising & & support. Let’s take a look at what goes into each Sales, Education, Senior Care, Real Estate and Child Services. Sports & Recreation, which of these areas so you can better understand almost tied for 5th place with Child Services, what to look for and know what questions may well make the top five sectors list next to ask when researching these and similar year. While Food, Travel & Hospitality and opportunities. Innovation: While a few industries do not Automotive tend to average lower franchisee satisfaction across the board, several franchises need to invest heavily in research and developin these sectors had outstanding ratings includ- ment, most companies today have to engage ing Hwy 55 Burgers Shakes & Fries, Cruise in constant innovation in order to keep their Planners and Christian Brothers Automotive. brand fresh and their businesses growing. When it comes to the most unique business What are the franchises you are considermodel we’ve seen in a while, Apex Fun Run is ing doing to further develop their service or the winner. The company makes money by product, maintain their creative edge, and stay raising money. Since 2012 its franchisees, who relevant to their customer base?
If the franchise you are looking at does not survey its franchisees and share the results, it could be a red flag. Be sure to ask them why they do not. their overall survey results to come up with our annual list of the top 200 franchise opportunities for this report. THE IMPORTANCE OF FRANCHISEE SATISFACTION
Franchisee satisfaction ratings are like when Dorothy looks behind the curtain and finds out the truth about the wizard. They show you whether or not a franchise opportunity is really as good as it appears and fits your values and vision by providing insight into a system’s culture, training, leadership, financial outlook, franchisee community and much more. Franchisors are increasingly measuring franchisee satisfaction and using the results to improve their networks and attract potential franchisees like you. If the franchise you are looking at does not survey its franchisees and share the results, it could be a red flag. Be sure to ask them why they do not. Openness contributes to a trusting relationship between franchisee and franchisor. In fact, the companies named in this report were rated higher by their franchisees when they were asked “Do
A PERFECT 10
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SPECIAL REPORT: Top Franchises
“We are very aggressive when it comes to innovation,” says Auntie Anne’s Vice President, Global Marketing, Heather Neary. “We stay on top of consumer trends to ensure we are providing them with the solutions they are seeking and leverage technology on behalf of our franchisees and customers.” The franchise brands named in this report scored about 12% higher than average in innovation and creativity. Perhaps more telling is that there were over 36% more occurrences of an “excellent” rating, the highest response option, by franchisees of the Top 200 Franchises, showing these systems are focused on evolving their brands in order to meet changing consumer needs and desires. “We have always believed that if people, products and presentation are carefully managed that our franchisees will be successful. With this in mind, we started the Energy Project, which outlines best practices to create a high energy, positive customer experience in our stores,” says Jim Carpenter, Founder, and CEO of Wild Birds Unlimited. “It addresses products and presentation, as well as how to interact with customers.” Adaptability: How will the franchise be able to weather shifts such as changes in the minimum wage, healthcare requirements or the economy that could impact your business? These hot topics should be on every system’s mind. “We have a full-time, six-person Government Team and engage outside consultants on an as needed basis,” says Jeff Huber, President & Chief Operating Officer at Home Instead Senior Care. “Their job is to advocate for government policy and public opinion in favor of at home care for seniors.” Market Customization: Can you customize your franchise’s offerings to your marketplace to ensure a sustainable revenue stream? “We have some franchisees who contract with local schools, hospitals and skilled nursing facilities, while others maximize our National Account partnerships with highlyskilled nursing or workers’ compensation cases,” says Shelly Sun, CEO and Co-Founder of BrightStar Care. “In addition to our core menu, our franchisees can elect to offer breakfast and smoothies,” says Auntie Anne’s Neary. “This has helped us extend our offerings to non-traditional locations including universities, food trucks and airports.”
Customer Retention: What will the franchise do to help you keep customers coming back? Beyond delivering a great experience, generating repeat business relies on a variety of approaches, top of which is customer rewards. “We launched My Pretzel Perks, a mobile customer loyalty app, in August. Depending
on the number of points a customer earns, they can attain one of three loyalty tiers: Pretzel Fan, Pretzel Lover or Pretzel Perfect,” says Neary. “Rewards ranging from special discounts and offers to free products are given with every 300 points earned as well as when a loyalty tier is reached.” Continued on page 17.
2015 Most Satisfied Franchise Sectors We asked franchisors from each of the top five sectors to shed light on what is driving their popularity.
Advertising & Sales: ”Companies are scrambling to stand out from their competition and to attract new customers,“ says Brian Mattingly, President of Welcomemat Services. “Measurable marketing programs that enable them to touch potential customers and track which offers are getting the best responses are in demand.”
Education: “As recently as last year, it was reported that U.S. students scored below international averages in math and science. It is well known that early education can set children up for success by introducing them to learning in areas such as science, technology, engineering, arts and mathematics. In addition, it helps them to develop 21st century skills like communication, collaboration, creativity and critical thinking,” says Joseph Schumacher, President & CEO at Goddard Systems.
Senior Care: “A perfect storm is brewing in favor of home care for seniors,” says Jeff Huber, President & Chief Operating Officer at Home Instead Senior Care. “One of the major themes of health care reform is to reduce non-essential hospital admissions. At the same time there has been tremendous growth of chronic conditions in the elderly due to extended life expectancy and 90% of seniors want to reside in their own homes.”
Real Estate: “The housing market is on the up and forecasted to remain stable for several years to come due to lowered interest rates and looser credit markets,” says Realty ONE CEO, Kuba Jewgieniew. “The use of technology is also positively impacting the field by expediting many processes and efficiently bringing buyers and realtors together.”
Child Services: “The combination of school cuts in physical fitness, music and art with a growing concern that kids are spending too much time on computers or in front of the TV has created a demand for programs that get kids moving or creating,” says Tom Bunchman, CEO and Founder of JumpBunch.
For more information on this report, visit: www.FranchiseBusinessReview.com | 7
SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best: Top 200 Franchises
Survey Date
Startup Investment
Cash Requirement
Total Units
Dec. 2013
$0 – $19,500
$0 – $29,500
709
Sep. 2014
$49,000 – $85,000
$89,000
47
June 2014
$56,000 – $83,850
$75,000
46
Oct. 2014
$37,000 – $66,050
$40,000
13
July 2014
$59,700 – $74,250
$59,700 – $74,250
91
Jan. 2014
$369,400 – $449,600
$75,000
135
Aug. 2014
$152,692 – $318,979
$30,164 – $80,246
3,871
Oct. 2014
$12,000 – $30,000
$3,000 – $10,000
25
Aug. 2014
$154,595 – $333,994
$30,000 – $142,944
447
Oct. 2013
$643,700 – $4,200,000
$1,000,000
142
Nov. 2013
$169,975 – $457,975
$150,000
43
June 2014
$73,000 – $105,125
$100,000
181
Sep. 2014
$178,207 – $289,498
$80,000
523
May 2014
$275,000 – $350,000
$100,000
190
Jan. 2014
$109,350 – $146,180
$109,350 – $146,180
60
Dec. 2013
$45,750 – $113,600
$30,000
174
May 2014
$275,000 – $350,000
$100,000
80
Feb. 2014
$61,250 – $108,441
$35,000
237
Apr. 2014
$50,000 – $240,000
$60,000
91
Dec. 2013
$44,700 – $49,700
$80,000
77
Mar. 2014
$55,000 – $150,000
$75,000
329
Oct. 2014
$50,000 – $100,000
$75,000 – $100,000
64
Aug. 2013
$175,045 – $201,270
$60,000
812
ADVERTISING & SALES
Proforma Print & promotional product supplier
*O ur Town America — more on p. 24 Advertising services
Welcomemat Services Printing & marketing services
Viamark Advertising Marketing services
Natural Awakenings — more on p. 38 Print magazine AUTOMOTIVE
*C hristian Brothers Automotive Automotive repair — more on p. 29
*S nap-on Tools — more on inside back cover
“ Excellent franchise system. Built to succeed if you engage in the programs offered.” – Snap-On Tools Franchisee
Automotive services
Auto Appraisal Network Automotive appraisal services
Line-X Automotive services
J.D. Byrider Systems Automotive services
Honest-1 Auto Care Automotive care BUSINESS SERVICES
*S andler Training — more on p. 30 Business consulting & coaching
* F ASTSIGNS — more on p. 1 Visual business communications
Sir Speedy Printing & marketing services
Sanford Rose Associates Recruiting services
Murphy Business & Financial Business brokers
PIP Printing & Marketing Services Printing & marketing services
ActionCOACH Business coaching
YESCO Visual business communications
* Full Satisfaction Report Available at www.FranchiseBusinessReview.com
InXpress Business shipping
Unishippers
10-year Hall of Fame Member
Business shipping
Featured on our Best of the Best List for 10 consecutive years
FPC National Recruiting services
Best in Category
PostNet Printing & marketing services
8 | For more information on the companies in this report, visit www.FBR50.com
SPECIAL REPORT: Top Franchises
Survey Date
Startup Investment
Cash Requirement
Total Units
Feb. 2014
$74,497 – $122,495
$50,000
78
Oct. 2014
$17,500 – $21,000
$16,500
155
Dec. 2013
$40,360 – $48,700
$50,000
97
July 2014
$38,950 – $48,950
$18,500
80
Jan. 2014
$28,200 – $63,600
$35,000 – $77,000
54
Aug. 2014
$13,150 – $62,200
$13,150 – $62,200
70
June 2013
$200,000 – $300,000
$75,000 – $100,000
214
Dec. 2013
$18,300 – $33,600
$20,000
51
Aug. 2013
$185,000 – $340,000
$65,000
15
Apr. 2014
$45,000 – $114,509
$40,000
183
Jan. 2014
$28,900 – $64,000
$15,000
1,304
Commercial hygene service
Nov. 2013
$35,584 – $126,900
$30,000 – $50,000
106
Jan-Pro (master franchisors) Commercial cleaning services
Dec. 2013
$300,000 – $500,000
$150,000
99
* Office Pride — more on p. 40
Oct. 2014
$29,900 – $59,900
$29,900
126
Anago Cleaning Systems (master franchisors) Commercial cleaning services
Nov. 2013
$125,000 – $171,000
$125,000 – $171,000
35
You’ve Got MAIDS
Mar. 2014
$37,999 – $130,842
$37,999 – $130,842
45
May 2014
$10,350 – $18,450
$7,500
82
Sep. 2014
$88,795 – $131,295
$88,795 – $131,295
461
Oct. 2014
$1,995 – $39,995
$500
572
Oct. 2014
$33,495 – $55,950
$38,345 – $60,115
278
Nov. 2014
$98,645 – $126,045
$60,000
165
Aug. 2014
$610,300 – $848,200
$150,000
417
BUSINESS SERVICES (CONTINUED)
The @WORK Group — more on p. 30 Recruiting services CHILD SERVICES
* S occer Shots Youth sports
Young Rembrandts Children’s art classes
Amazing Athletes Early childhood development
* J umpBunch Youth sports & fitness
TGA Premier Golf & Tennis Youth sports
* T he Little Gym Early childhood development
CompuChild Children’s technology education
KidsPark Children’s play park
“ Senior Management is passionate about the business and presents a clear vision for the company.” – The Little Gym Franchisee
CLEANING & MAINTENANCE
MaidPro House cleaning & maid services
*H eaven’s Best Carpet Cleaning Carpet cleaning
Aire-Master of America
Commercial cleaning services
House cleaning & maid services
360clean Commercial cleaning services
Molly Maid Cleaning services
Buildingstars Commercial cleaning services
Oxi Fresh Carpet Cleaning Carpet cleaning
The Maids Cleaning & maid services EDUCATION
*T he Goddard School Early childhood education
For more information on the companies in this report, visit www.FBR50.com
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SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best: Top 200 Franchises
Mathnasium Math learning center
Best In Class Education Centers Tutoring services Tutoring services
The Learning Experience Early childhood education
Engineering For Kids Engineering education
Above Grade Level In-home tutoring services
– Engineering For Kids Franchisee
Startup Investment
Cash Requirement
Total Units
Jan. 2014
$99,750 – $139,375
$40,000
533
July 2014
$69,500 – $114,100
$40,000
26
Apr. 2014
$90,000 – $130,000
$39,000
64
Mar. 2014
$495,290 – $1,040,049
$150,000
135
Sep. 2013
$35,125 – $90,262
$35,000 – $55,000
105
Oct. 2013
$51,515 – $76,595
$40,000
22
Feb. 2014
$83,800 – $115,300
$100,000
20
Oct. 2014
$42,000 $69,000
$50,000
22
Sep. 2013
$49,000 – $84,000
$20,000 – $50,000
73
Dec. 2013
$99,975
$99,975
400
Oct. 2014
$37,340 – $76,800
$37,340 – $76,800
42
Sep. 2014
$6,000 – $51,790
$5,000 – $25,000
291
Aug. 2014
$95,000 – $236,000
$95,000 – $236,000
26
Oct. 2014
$12,509 – $121,909
$12,509 – $121,909
166
Feb. 2014
$4,690 – $10,350
$3,900 – $5,900
134
Sep. 2014
$119,890 – $266,460
$75,000+
22
Oct. 2014
$304,500 – $1,395,500
$300,000 – $400,000
101
Feb. 2014
$327,600 – $634,100
$327,600 – $634,100
109
July 2014
$184,255 – $331,955
$125,000
112
May 2014
$165,000 – $1,235,000
$250,000
787
Mar. 2014
$600,000 – $2,000,000
$500,000
28
Apr. 2014
$169,414 – $989,553
$80,000 – $100,000
846
EDUCATION (CONTINUED)
THE TUTORING CENTER
“ EFK has created an outstanding product that meets a clear need in the marketplace. From my experience, it has been very well received by parents, schools, community centers, etc.”
Survey Date
FINANCIAL SERVICES
American Prosperity Group Financial services
*P ayroll Vault — more on p. 42 Payroll services
Estrella Insurance Financial services
*P adgett Business Services Financial services
* ATAX Franchise — more on p. 37 Accounting & financial services FITNESS
Fit4Mom — more on p. 45 Fitness
The Exercise Coach Fitness
Fitness Revolution Fitness health club
Baby Boot Camp Fitness programs
SuperSlow Zone Fitness club
*C runch Fitness Fitness club
Orangetheory Fitness Fitness FOOD & BEVERAGE
*H wy 55 Burgers Shakes & Fries Full service restaurant
*C heckers & Rally’s Quick-service
*G round Round Full service restaurant
* F irehouse Subs — more on back cover Fast casual
10 | For more information on the companies in this report, visit www.FBR50.com
SPECIAL REPORT: Top Franchises
Survey Date
Startup Investment
Cash Requirement
Total Units
June 2014
$500,000 – $850,000
$150,000 – $255,000
66
Oct. 2014
$258,103 – $519,704
$175,000
287
Sep. 2014
$159,850 – $316,100
$70,000
178
Apr. 2014
$211,628 – $650,540
$200,000
650
Oct. 2014
$165,940 – $414,685
$100,000
405
Aug. 2014
$242,000 – $508,000
$125,000 – $250,000
24
Sep. 2014
$194,875 – $367,600
$40,000 – $80,000
1,184
Sep. 2014
$410,000 – $737,000
$250,000
38
Apr. 2014
$648,425 – $993,870
$250,000+
33
Aug. 2014
$1,300,000 – $3,400,000
$1,300,000 – $3,400,000
54
Retail bakery
May 2014
$364,345 – $487,745
$150,000
106
Black Bear Diner — more on p. 44 Full service restaurant
May 2014
$534,000 – $1,452,000
$125,000 – $750,000
63
Planet Sub
July 2014
$182,500 – $402,000
$150,000
36
Oct. 2013
$538,000 – $887,000
$75,000+
328
Feb. 2014
$45,000 – $90,000
$24,508 – $89,045
65
Jan. 2014
$278,000 – $410,000
$100,000
469
Dec. 2013
$228,000 – $432,500
$100,000
552
Oct. 2013
$362,100 – $548,585
$150,000+
64
May 2014
$700,000 – $900,000
$350,000
520
July 2013
$336,793 – $788,750
$200,000
264
July 2014
$558,000 – $1,339,000
$165,500 – $250,000
345
Oct. 2014
$389,600 – $591,600
$150,000
304
July 2014
$150,000 – $350,000
$75,000
22
Sep. 2014
$169,000 – $433,000
$150,000
45
Oct. 2014
$249,000 – $767,500
$249,000 – $767,500
15
FOOD & BEVERAGE (CONTINUED)
LaRosa’s Pizzeria Full service restaurant
Penn Station Quick-service
Biggby Coffee Quick-service
Wingstop Quick-service
Tropical Smoothie Cafe Quick-service
Chicken Salad Chick — more on p. 45 Quick-service
Auntie Anne’s Quick-service, bakery
* T aziki’s Mediterranean Café Full service restaurant
* E ast Coast Wings & Grill — more on p. 31 Full service restaurant
Twin Peaks Full service restaurant
Nothing Bundt Cakes
Quick-service
McAlister’s Deli Fast casual
*H appy and Healthy Products Distributer, healthy snacks
The HoneyBaked Ham Co. Retail concept
Hungry Howie’s Pizza & Subs — more on p. 2 Quick-service
Toppers Pizza Quick-service
Captain D’s Quick-service
Yogurtland Quick-service, frozen yogurt
Fazoli’s Restaurants Quick-service
Bruegger’s Bagels Quick-service, bakery
Deli Delicious Fast casual
Billy Sims Barbecue — more on inside front cover Quick-service
Dick’s Wings & Grill Full service restaurant
“ I feel confident that as a Franchise Owner I am supported 100%. I believe in the honesty and integrity of Senior Management. The responsiveness to any concerns, problems or questions I have had has been wonderful.” – LaRosa’s Pizzeria Franchisee
“ We are different than other similar style restaurants in our level of service. The managers and staff really engage with our guests and that is what sets us apart.” – McAlister’s Deli Franchisee
For more information on the companies in this report, visit www.FBR50.com
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SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best: Top 200 Franchises
Fuzzy’s Taco Shop Quick-service
Chopped Leaf Quick-service Quick-service
Zinga! Frozen Yogurt Quick-service
Zoup! — more on p. 29 Fast casual
Repicci’s Italian Ice Quick-service, shaved ice
Barberitos Quick-service
*Y our Pie — more on p. 27 Fast casual
– HouseMaster Franchisee
Startup Investment
Cash Requirement
Total Units
June 2014
$330,260 – $704,210
$330,260 – $704,210
77
July 2014
$175,000 – $315,000
$70,000 – $100,000
19
June 2013
$152,193 – $451,236
$75,000 – $100,000
452
Sep. 2013
$277,000 – $497,500
$200,000 – $400,000
25
June 2013
$365,900 – $558,900
$150,000
82
Mar. 2014
$49,900 – $115,000
$15,000 – $40,000
50
Dec. 2013
$119,800 – $554,025
$150,000 – $750,000
39
Sep. 2014
$255,000 – $436,100
$255,000 – $436,100
18
Dec. 2013
$556,695 – $819,200
$250,000
425
Sep. 2014
$1,021,670 – $1,435,940
$1,021,670 – $1,435,940
104
May 2014
$158,300 – $316,000
$100,000
1,289
Oct. 2014
$392,750 – $510,000
$200,000
26
Oct. 2013
$120,300 – $255,433
$100,000
68
Dec. 2013
$89,240 $187,070
$74,950
952
Jan. 2014
$129,000 $161,500
$75,000
452
Feb. 2014
$32,900 $33,900
$39,550 $42,000
221
Oct. 2014
$70,100 $131,250
$45,000
156
Sep. 2013
$85,000 $125,000
$67,500 $107,500
137
Oct. 2014
$60,100 $107,900
$75,000
314
Sep. 2014
$31,550 $36,550
$10,000
443
Jan. 2014
$90,000 $140,000
$90,000
26
Mar. 2014
$126,500 $373,300
$75,000 $300,000
200
Nov. 2014
$46,000 $75,500
$25,000
44
FOOD & BEVERAGE (CONTINUED)
Charley’s Philly Steaks
“ So far everyone has not just been willing to, but is actively seeking to help me get started. That’s not something I’ve found to be very common in most businesses. Everyone seems to realize that my success helps their success.”
Survey Date
HEALTH & BEAUTY
Palm Beach Tan Beauty services
Paul Mitchell School Beauty school
Sport Clips Hair cutting
The Woodhouse Day Spas Spa services
* S nip-Its — more on p. 40 Hair cutting HOME SERVICES
Budget Blinds Custom blinds & window coverings
*C ertaPro Painters Painting
*N ational Property Inspections Commerical & home inspection services
ShelfGenie Shelving solutions
Miracle Method Surface Refinishing Bathroom & kitchen remodeling
*H ouseMaster — more on p. 34 Professional home inspections
*P illar To Post Professional home inspections
*W OW 1 DAY PAINTING Painting
AdvantaClean Cleaning services
Surface Specialists Systems Home remodeling
12 | For more information on the companies in this report, visit www.FBR50.com
SPECIAL REPORT: Top Franchises
Survey Date
Startup Investment
Cash Requirement
Total Units
The Glass Guru — more on p. 40 Window restoration
Oct. 2014
$30,000 – $130,000
$30,000 – $130,000
84
*D reamMaker Bath & Kitchen — more on p. 35
July 2014
$99,791 – $261,843
$99,791 – $261,843
34
Sep. 2014
$85,630 – $218,995
$85,630 – $218,995
165
Oct. 2013
$224,604 – $453,000
$100,000 – $300,000
70
June 2014
$52,781 – $89,840
$25,000
171
June 2014
$126,000 – $296,500
$100,000
50
Aug. 2014
$68,370 – $162,600
$68,370 – $162,600
283
Dec. 2013
$20,405 – $33,415
$20,405 – $33,415
71
Dec. 2013
$1,100,000 – $1,500,000
$1,100,000 – $1,500,000
219
Jan. 2014
$7,634,950 – $12,646,899
$7,634,950 – $10,606,999
46
Oct. 2014
$9,100 – $31,200
$9,100 – $31,200
12
Apr. 2014
$45,000 – $93,850
$15,000
82
Jan. 2014
$194,750 – $621,500
$50,000 – $100,000
476
Jan. 2014
$62,470 – $511,550
$75,000
279
Dec. 2013
$37,300 – $346,250
$37,300 – $346,250
534
Feb. 2014
$25,000 – $97,000
$17,500
98
Jan. 2014
$53,270 – $497,050
$75,000+
3,120
Sep. 2014
$45,000 – $92,000
$40,000 – $70,000
119
Jan. 2014
$114,700 – $120,000
$90,000
34
Aug. 2014
$30,000 – $195,000
$30,000 – $195,000
50
Sep. 2014
$15,000 – $25,000
$12,500
520
Dec. 2013
$45,300 – $78,000
$10,000
55
HOME SERVICES (CONTINUED)
Home remodeling
Tailored Living Home organization solutions
Go Mini’s Portable storage
ASP – America’s Swimming Pool Company — more Swimming pool maintenance
Closets By Design Home organization solutions
Mr. Rooter Plumbing Plumbing repair service
The Grout Doctor Grout repair services
on p. 47
HOTELS
Value Place Extended stay
Ascend Hotel Collection Extended stay
“ The initial two week training class was fantastic and the support available from both corporate and the franchisee network is outstanding.” – Tailored Living Franchisee
PET SERVICES
In Home Pet Services Pet sitting & dog walking service
Sit Means Sit Dog training REAL ESTATE
Sotheby’s International Realty Real estate
Better Homes and Gardens Real Estate Real estate
*H omeVestors of America — more on p. 32 Realty renovation
Help-U-Sell — more on p. 38 Real estate
Coldwell Banker Real estate
PropertyGuys.com Real estate
G.J. Gardner Homes — more on p. 33 Home building
Realty ONE Group Real estate
United Country Real Estate Real estate
* S howhomes Home Staging Home staging
“ Senior Management cares deeply and is very accessible. I have emailed them on a weekend and gotten back a response within a very short time, usually within 15 minutes.” – Coldwell Banker Franchisee
For more information on the companies in this report, visit www.FBR50.com
| 13
SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best: Top 200 Franchises
Survey Date
Startup Investment
Cash Requirement
Total Units
Oct. 2014
$151,000 – $360,000
$151,000 – $360,000
18
Nov. 2013
$104,162 – $172,511
$40,000 – $50,000
293
Dec. 2013
$16,050 – $33,050
$8,000 – $10,500
80
Oct. 2014
$24,074 – $33,668
$14,900
141
Aug. 2013
$250,000 – $350,000
$50,000
222
Oct. 2013
$197,000 – $386,275
$100,000
130
Sep. 2014
$27,800 – $131,700
$27,800 – $131,700
82
Aug. 2014
$185,000 – $210,000
$75,000
67
Sep. 2014
$130,700 – $401,500
$130,700 – $401,500
75
Jan. 2014
$12,000 – $17,000
$12,000 – $17,000
40
Oct. 2014
$13,580 – $97,148
$13,580 – $97,148
50
June 2014
$65,935 – $87,685
$37,950 – $45,950
500
Dec. 2013
$100,000 – $115,000
$45,000
646
CarePatrol — more on p. 41 Assisted living placement services
Oct. 2014
$58,000 – $72,000
$49,500
125
Home Care Assistance
Sep. 2014
$179,000 – $203,950
$90,000
107
Jan. 2014
$92,210 – $171,654
$50,000
30
June 2014
$83,250 – $136,000
$50,000
225
May 2014
$85,281 – $128,659
$65,000
125
Oct. 2013
$59,025 – $156,700
$50,000
275
Oct. 2013
$93,277 – $172,521
$100,000
282
Feb. 2014
$76,700 – $127,100
$150,000
410
Jan. 2014
$62,500 – $84,500
$43,500
83
Oct. 2014
$78,200 – $188,950
$75,000
53
REAL ESTATE (CONTINUED)
Harcourts USA Real estate RETAIL
*W ild Birds Unlimited Nature retailer
Rhea Lana’s Children’s consignment
Just Between Friends Children’s consignment
“ There is a strong and sincere desire to support, train and equip that is not common. I have found the other owners within the system to be extremely supportive.” – Just Between Friends Franchisee
Pinch A Penny Pool supplies retailer
Learning Express Children’s retailer
Family Fare Convenience store retailer
Big Frog Custom T-Shirts Clothing retailer
Pro Image Sports apparel & memorabilia retailer
Kid’s Closet Connection Children’s consignment
NYS Collection Eyewear Eyewear retailer SENIOR CARE
*V isiting Angels — more on p. 35 In-home senior care
*H ome Instead Senior Care
“ It is easy to succeed right from the start if you follow the training and programs that are provided.” – Home Care Assistance Franchisee
In-home senior care
In-home senior care
*A mada Senior Care In-home senior care
*H omewatch CareGivers — more on p. 26 In-home senior care
* F irstLight HomeCare — more on p. 36 In-home senior care
Synergy HomeCare In-home senior care
*B rightStar Care — more on p. 44 In-home senior care
Right at Home In-home senior care
Preferred Care at Home In-home senior care
*Q ualicare – Family Homecare In-home senior care
14 | For more information on the companies in this report, visit www.FBR50.com
SPECIAL REPORT: Top Franchises
Survey Date
Startup Investment
Cash Requirement
Total Units
Oct. 2014
$85,000
$115,500 – $188,500
336
Jan. 2014
$134,600 – $180,400
$125,000
71
Apr. 2014
$58,035 – $98,750
$35,000
60
Aug. 2014
$68,750 – $97,000
$75,000
13
Jan. 2014
$40,000 – $60,000
$50,000
528
Dec. 2013
$135,000 – $176,500
$130,000
35
Dec. 2013
$178,000 – $583,500
$150,000 – $600,000
266
Oct. 2014
$25,200 – $280,000
$25,000
101
July 2014
$89,000 – $139,000
$60,000 – $80,000
176
Aug. 2014
$48,400 – $126,900
$100,000
12
Aug. 2014
$63,850 – $119,250
$30,000 – $55,000
120
Nov. 2013
$27,200 – $45,150
$25,000
15
Wildlife control & removal
Oct. 2014
$10,750 – $41,615
$5,000
36
Linc Service Network — more on p. 26 Commercial HVAC services
Feb. 2014
$118,580 – $210,960
$65,000 – $75,000
172
Leather Medic
Sep. 2014
$29,000 – $56,500
$29,000 – $56,500
20
Feb. 2014
$41,784 – $147,824
$50,000
109
Sep. 2014
$51,500 – $79,300
$30,000
262
Oct. 2014
$12,250 – $80,500
$11,000 – $47,000
117
May 2014
$99,993 – $133,402
$30,000
182
Mar. 2014
$46,000 – $109,310
$16,475 – $36,035
96
July 2014
$73,100 – $91,800
$100,000
30
Feb. 2014
$179,464 – $239,774
$150,000
209
Sep. 2014
$100,000 – $200,000
$100,000
52
June 2014
$56,960 – $510,789
$50,000
77
SENIOR CARE (CONTINUED)
Interim HealthCare — more on p. 25 In-home senior care
Nurse Next Door In-home senior care
Caring Senior Service In-home senior care
CareBuilders at Home In-home senior care SERVICES
*W eed Man Lawn care
*P recision Concrete Cutting Concrete maintenance services
* T wo Men and a Truck Moving services
Truly Nolen of America Pest control
*W indow Genie — more on p. 38 Window cleaning
Men In Kilts Window cleaning
*M osquito Joe Mosquito control services
The Traveling Photo Booth Photography
A All Animal Control
Leather & vinyl repair service
Paul Davis Emergency Services Emergency home services
*U .S. Lawns Commercial grounds care
Critter Control Wildlife control & removal
Pop-A-Lock Locksmith services
Jet-Black Asphalt sealcoating & repair
*M osquito Shield — more on p. 28 Mosquito control services
Paul Davis Restoration Home restoration
College Hunks Hauling Junk Junk removal services
Precision Door Service Door repair
“ Men in Kilts is continuously looking to improve systems and efficiencies and provides excellent support for the franchise owners.” – Men In Kilts Franchisee
For more information on the companies in this report, visit www.FBR50.com
| 15
SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best: Top 200 Franchises
Survey Date
Startup Investment
Cash Requirement
Total Units
Dec. 2013
$32,000 – $380,500
$25,000 – $35,000
40
Sep. 2014
$54,725 – $121,900
$40,000
91
Jan. 2014
$138,000 – $187,200
$138,000 – $187,200
35
Sep. 2013
$150,000 – $400,000
$75,000
64
Sep. 2014
$16,720 – $19,890
$16,695 – $19,865
312
Feb. 2014
$74,700 – $173,500
$80,000
95
Apr. 2014
$62,950 – $96,000
$63,200 – $125,600
14
May 2014
$15,000 – $50,000
$7,500 – $30,000
484
Feb. 2014
$850,000 – $2,500,000
$600,000
86
Dec. 2013
$111,475 – $427,675
$111,475 – $427,675
263
Apr. 2014
$136,700 – $177,900
$50,000
118
Oct. 2014
$64,800 – $105,300
$64,800 – $105,300
15
May 2014
$80,000 – $130,000
$50,000
56
May 2014
$495 – $9,995
$10,000
1,455
Apr. 2014
$4,625 – $9,800
$9,800
928
Oct. 2014
$79,500 – $149,500
$50,000
189
SERVICES (CONTINUED)
FRSTeam Home restoration
Boulder Designs Landscape design
You Move Me Moving services
Bin There Dump That Mini dumpster & environmental services SPORTS & REC
American Poolplayers Association
“ From day one they have projected a sincere sense of support, determination and enthusiasm for our success. They are fun, energetic, honest, professional and trustworthy.” – Bottle & Bottega Franchisee
Pool league
*P inot’s Palette Painting class
Bottle & Bottega Wine & painting studio
Kampgrounds of America/KOA Camping services
Sky Zone Indoor trampoline park
GolfTEC Golf training
Color Me Mine Pottery painting studio
APEX Fun Run School fundraising program TECHNOLOGY
TeamLogic IT IT services TRAVEL
Cruise Planners — more on p. 43 Travel agency
*C ruiseOne Travel agency
Expedia CruiseShipCenters — more on p. 32 Travel agency
16 | For more information on the companies in this report, visit www.FBR50.com
SPECIAL REPORT: Top Franchises
A variety of franchise companies are enjoying tremendous growth, loans are more readily available, consumer confidence is up, and many economic experts believe our economy is back on track. Jared and Mandy Seaman, Christian Brothers Automotive franchisees, having fun with their children.
Continued from page 7. Almost all franchise systems today also gather and analyze customer feedback. “Obtaining direct feedback from our customers helps us to improve business operations, correct shortcomings, and deliver excellent customer service,” says Chuck Pistor, President of Miracle Method. “We currently have 97 to 98 percent customer satisfaction.” “It costs far more to lose a customer then to bring one back in,” says Leeward Bean, Owner of Big Frog Custom T-Shirts, which encourages its franchisees to send clients handwritten thank you notes. Training & Support: What training and support will the franchise provide? Strong initial and ongoing training and support programs will be crucial for your success and help ensure your franchise brand stays strong. This is highlighted by the Training & Support section of our survey being the one that showed the greatest variation between all franchises surveyed and the 200 in this report. The top brands were scored 13% higher by their franchisees compared to those that did not make our list. “We have invested hundreds of thousands of dollars to develop a leadership program for our franchisees that teaches them how to work ‘on’ their business, build the right team, set goals for their business, and to live in a 90-day world with an emphasis on focusing
on the most important things first in order to expedite results”, says Brightstar Care’s Sun. “Our Franchise Business Consultant Team consists of members across the country who visit each of our franchises at least five times per year and communicate with them regularly in order to assist them with running their businesses as effectively as possible,” says Neary.
ability of a wider array of funding sources and loan requirements becoming less stringent. “Just 18 to 24 months ago, most banks would not consider first time start-ups or acquisitions. They are, however, becoming more aggressive in the marketplace and will do so if candidates meet their requirements,” says Geoff Seiber, President and CEO of FranFund, which has been helping franchisees obtain BUY NOW OR HOLD? funding for their businesses via traditional Is 2015 the year to finally go into business for and non-traditional sources since 2006. yourself, but not by yourself, by investing in a franchise? A variety of franchise companies FUNDING YOUR FRANCHISE are enjoying tremendous growth, loans are When it comes to figuring out how much more readily available, consumer confidence money you will need to launch your new is up, and many economic experts believe our business, franchise companies provide estimates of fees and startup costs in Items 5 – 7 economy is back on track. “Our business grew 40% between 2013 of their Franchise Disclosure Document and 2014. We predict similar, if not even (FDD) and will often give you data regarding more growth in 2015,” says Brian Mattingly, average monthly sales and year-over-year President of Welcomemat Services. “Since revenue growth. It is important to keep in we began franchising in 2011, our franchisee- mind that FDD information is typically average financial data across the entire franchise owned units have gone from four to 40.” “We did our five millionth move in the system or sometimes only select markets, spring,” says Randy Shacka, President of Two so some of it may not be applicable to your Men and a Truck. “Our revenue went from particular market, which has its own costs $320 million in 2013 to $360 million in 2014. for real estate, labor and other factors. We We anticipate $410 million in revenue in 2015.” advise you to identify these market variables Financing is more readily available for in order to better estimate the total capital franchisees than it has been due to the avail- you will need. For more information on this report, visit: www.FranchiseBusinessReview.com | 17
SPECIAL REPORT: Top Franchises
Greg McClure celebrating the grand opening of his Realty ONE Group franchise.
10 Years in Franchising, 10 Lessons Learned In honor of this being our 10th Annual Guide to Today’s Top Franchises, we looked back over the past 10 years of franchising and noted some of the biggest changes that have occurred in the industry and how they impact franchisees today. A snap shot of our observations is below. 1. Franchising has become much more transparent. 2. An explosion of new and a revival of old concepts are challenging iconic brands. 3. Franchisors and franchisees have gotten more sophisticated and metric-driven. 4. Franchisors are increasingly more selective regarding potential franchisees. 5. Obtaining franchise financing went from really easy to exceptionally hard to easier again. 6. Technology has and will continue to be a big game changer. 7. The recession was a good thing for franchising. 8. Local, state, and federal government “interference” will continue to be a challenge for franchising and small business. 9. Change is constant. Franchisors and franchisees must adapt or die! 10. The good franchising opportunities are only getting better. Learn what led to our observations and what they mean for franchisees by reading our full article, “10 Years in Franchising, 10 Lessons Learned”, at www.FranchiseBusinessReview.com.
18 | For more information on this report, visit: www.FranchiseBusinessReview.com
Once you have a good understanding of the total capital needs of your new business, you can determine how much of the investment you can cover with personal savings and how much you will need to borrow through other sources (ie. home equity loans, retirement savings, traditional bank loans, etc.). In addition, you should plan to have a cushion of debt-free funds to live on should your business not take off as quickly as you expect. Ideally, it’s a good idea to have at least a year’s worth of living expenses as a backup reserve. Also, be sure to ask about any available discounts. Many franchises offer them for female majority owners, ethnic minorities or military veterans. Just like with any business loan, potential funders will look at your credit rating, liquid assets, collateral and experience. The important difference is that lenders understand they are providing funding for a franchise— a brand name business that is backed by a proven model for success. “It is crucial that potential franchisees understand how they will be judged by lenders and be fully prepared prior to contacting any,” says Michael Rozman, Co-President and Chief Strategy Officer of BoeFly, an online loan marketplace. “They need a business plan for their future franchise that features not only the information provided by the franchisor, but about the business they want to establish including investment, competitive information, market information and projections.” First time franchisees typically have a more difficult time obtaining loans from a national bank despite the recent loosening of requirements. Small Business Administration (SBA) loans, which are issued by a bank and partly guaranteed against default by the government, and community bank loans fill the gap. The top three things banks do not like to see in loan candidates according to Seiber of FranFund are: unsecured high credit card debt, a short sale or foreclosure of a home during the past three years or a bankruptcy within the past three years. Fortunately, if you are not an ideal bank loan candidate, there are still a variety of non-traditional funding sources available— including tapping into your retirement savings. Many people don’t realize that you can invest up to 100% of your retirement funds into a franchise without taxes, penalties or a loan via a program called Rollovers as Business
SPECIAL REPORT: Top Franchises
Start Up (ROBS). To qualify for ROBS you must have at least $50k in eligible retirement accounts such as an IRA, 401(k), or 403(b). Your retirement funds can be combined with a spouse’s, partner’s or traditional business loans. “ROBS arrangements often enable a franchisee to start their business without debt, which increases their chances of being profitable sooner,” says David Nilssen, CEO of Guidant Financial, which specializes in guiding entrepreneurs through the ROBS process. “Profits can be retained for growth rather than being sent to a bank in the form of interest payments.” Another option is a security-backed loan, which enables you to take a loan using a financial portfolio, such as a mutual fund, as collateral. There are several potential advantages to doing so. First, you can leave your portfolio in place, which enables it to grow. Second, because the loan is backed by your portfolio’s value, the interest charged will be lower than for an unsecured loan. It is important to note that the risk of borrowing against the value of your securities is that if your investments fall in value, the money borrowed will emphasize your losses. A handful of franchisors also offer internal financing to approved potential franchisees. Those that do not often put candidates in touch with an established loan broker, who guides them through the process of building a professional, lender-ready package and connects them with potential lenders. Loan brokers typically charge borrowers an upfront $1,000 – $2,500 packaging fee that varies according to the complexity of the deal. Online loan brokers offer a variety of differently priced plans. In addition, since online brokers’ networks consist of thousands of local and nationwide lenders, it is possible that companies will compete for your loan, which in turn can yield better terms for you, the borrower. “We do not take a one-size-fits-all approach to helping our franchisees obtain financing. Instead, we constantly work with our financing partners to provide a variety of options,” says Jeff Dudan, Founder and CEO of AdvantaClean.
How to Vet a Franchise Lawyer Franchise lawyers, like most lawyers, can be costly. The investment, however, is well worth it since a skilled one will protect your interests. He or she has the in-depth experience regarding franchisors, Franchise Disclosure Documents (FDD) and franchise agreements necessary to ensure that the franchise terms are the most beneficial to you. With so many franchise lawyers out there, how do you determine if the one you are considering is among the best? Ask him the following questions, which were prepared by franchise lawyer Richard L. Rosen of Richard L. Rosen Law Firm: • What is your experience with franchise law? • What honors or awards have you received? • How do your clients perceive you? • How do other attorneys perceive you? • How do you approach a franchise review (communication, discussions, negotiations, etc.)? • Can you help with my business analysis? • Do you represent franchisors and franchisees? What is the breakdown? • Have you ever dealt with X (fill in the name of the franchise you are considering here)? What experience do you have with litigation? With arbitration? With mediation? • Are you familiar with the X (fill in the industry of the franchise you are considering here) industry? • What is your fee structure? • What should I expect from this process and experience?
and skill set, an established franchise consultant can help. They can also assist you with getting a franchisor’s attention as a result of their connections and to complete and understand all the paperwork involved. “I support my clients in all aspects of the franchise process including choosing a best-fit franchise, understanding the FDD and ensuring that their interactions with the franchisor go smoothly”, says Rick Bisio, who has been assisting new franchisee candidates for 22 years and is the author of The Educated Franchisee. Whether you use a franchise consultant or not, after meeting a franchise company’s initial candidate criteria, you’ll be provided with their FDD. It is crucial to hire an attorney with extensive franchise experience to review the FDD before you sign the Franchise Agreement. An experienced franchise attorney understands DO YOU NEED PROFESSIONAL ADVICE? all the elements of a Franchise Agreement— If you wish to expedite the process of identify- what you might be able to negotiate or ing the franchise that best fits your personal not—and how each element affects another. and financial objectives, as well as your budget Areas to focus on in particular within an
FDD, according to Richard Rosen, who has been practicing franchise law for over 35 Years and is principal at the Richard L. Rosen Law Firm, include: • Territory & Market: How do the territory terms impact your market? How will renewal affect your territory? • Transfer: How can you avoid the right to transfer being too restrictive or costly? • Default and Termination Procedures: Are the terms regarding buying back your equipment or lease transfer favorable? • Non-Compete: Do the terms enable you to be able to make a living after leaving the franchise? HOW WILL YOUR LIFE CHANGE?
If you are used to working full-time, your hours probably will not change much when you own a franchise. According to our research, franchisees work an average of 40-50 hours per week across all industries. Forty-four percent reported working more than 50 hours per week, while 30% reported
For more information on this report, visit: www.FranchiseBusinessReview.com | 19
SPECIAL REPORT: Top Franchises
Left: Tom Bunchman, CEO and Founder of JumpBunch, entertaining several important clients. Right: Air Force veterans, Kevin and Julie McAdoo, own an Office Pride franchise in Tampa.
working less than 40 hours per week. That said, newer franchise owners—those in business for two years or less—report working longer hours on average. Be prepared to put in some extra time, especially those first few years, to get your new business off the ground. If you must have all your nights and weekends free, franchising probably isn’t for you. Of the franchisees we surveyed, 52% reported working evenings at least a couple of times per week, with 24% saying they “almost always” work evenings. Almost three quarters of franchisees (74%) said they work weekends at least a couple of times per month, with 35% “almost always” working weekends. The silver lining when it comes to owning a franchise is that 68% of franchisees said the hours they work are “flexible” or “very flexible” and 59% said their work/life balance was either “balanced” or “very balanced.” WILL YOU MAKE ENOUGH MONEY?
“How much money will I make?” is the question that people want the answer to most when they start exploring franchise opportunities. It is a logical question to ask, but often a very difficult one to answer. There are many factors that play a role in estimating the potential revenues and profits of any business and ultimately what your “take-home” income might be. One of the biggest mistakes we see new franchise business owners make is equating
business profits with personal income, which leads them to enter into franchising with unrealistically high financial expectations. In most cases, a franchisee’s personal income is significantly lower than the profits that their business generates. This is due to a variety of things including taxes, loan payments and required business reinvestment—all of which gets paid out of a business’s profits. Understanding how cash flows through a franchise is critical. In fact, it is such an important topic that we created a threehour online course entitled “How Much Money Can I Make?”, which is available as part of our Franchise Buyer’s Toolkit at www.FranchiseBusinessReview.com/toolkit. When we crunched the data for the 28,500 franchisees we surveyed, we found that their average annual pre-tax income was $80,000. We, however, know that average numbers can be misleading since they can be artificially inflated by a few top performers. When we looked at the median income for the same group of franchisees, it was actually under $50,000 per year. The bottom line is that many franchisees who do not do their homework in order to have realistic financial expectations earn less money than they had originally planned to. The good news is that the top 200 franchises listed in this report significantly outperform their competitors when it comes to meeting the financial expectations of their franchisees. On average, we found that franchisee incomes in these top brands are 15%–20% higher than
20 | For more information on this report, visit: www.FranchiseBusinessReview.com
other brands. In addition, in terms of your “upside,” the frequency of franchisees earning $250,000 or more was also 20% higher among our top 200 franchises. It is difficult to generalize how much you will earn since there are often significant differences between concepts and other factors such as location and the economy come into play. If the FDD of the franchise you are considering has an Item 19, Financial Performance Representations, you will be able to obtain insight regarding revenue. It is important to note that the data typically represents total franchise sales, not profitability. To determine profitability, the cost of labor, rent, supplies, insurance, royalties, ad fees and other business expenses must be deducted from the sales figure. ARE YOU AN IDEAL FRANCHISEE?
According to Bisio, the most successful franchisees are disciplined, financially stable, confident, natural leaders and enjoy learning. In addition, they have a sense of personal responsibility, a clear vision of what they want out of life, and a supportive network of friends or family. You may think you will be a fantastic franchisee, but will the franchise system you wish to join agree? The majority of franchisors we interviewed said that business experience has replaced passion when it comes to what they look for most in a potential franchisee.
SPECIAL REPORT: Top Franchises
“We look for franchisees with proven business acumen who wish to be owner-managers, not owner-operators. Front-line staff who have passion can be hired,” says Carpenter of Wild Birds Unlimited. While in the minority, some franchises still place a premium on passion, particularly those that offer services which involve extensive personal interaction with customers. “We look for people who are passionate about serving kids and schools, not just about business,” says Scott Donnell, President of Apex Fun Run. Since top performing franchisees generate higher royalties, many franchisors have potential franchisee candidates take a personality profile, which measures personality traits that relate to work performance. “We had our top performing team members
take a personality test and then pulled their common traits to create a profile of our ideal franchisee candidate”, says Mattingly of Welcomemat Services. “We compare the test results of potential franchisees to our ideal candidate profile.” What does a personality profiling test mean for you? It may help you find the right franchise fit. Additionally, if a franchise company using a personality profile is more successful at selecting top performing franchisees, it will help its brand remain strong, as well as protect your investment as a franchisee. THE BIG DAY
You’ll probably spend several months engaging in franchise research and discovery before reaching a decision. The 200 companies in this report provide you with a great starting
point by highlighting franchise opportunities deemed the best-of-the-best by the franchisees who own them. Whatever franchise opportunities you decide to investigate, be sure to ask questions and to be candid about yourself, your goals and your expectations during the process. The exciting day will eventually come when you will be asked by your chosen franchise system to say yes or no regarding whether or not you will join. If you’ve selected an opportunity that your research has shown is an ideal fit for you personally and your budget, your chances of succeeding are high. For more information about researching franchises, or more specific details about the top franchise opportunities featured in this report, please visit us online at www. FranchiseBusinessReview.com.
Franchising Then and Now (2005 vs Today) Then
Now
Total Economic Output of Franchising
$648 billion*
$841 billion*
Jobs in Franchising
7.8 million*
8.5 million*
Number of franchisees surveyed by FBR
1,967
26,917
Total number of franchises researched by FBR
59
820
Biggest Franchise company
McDonald’s $53 Billion sales (30,771 units)**
McDonald’s $89 Billion sales (35,429 units)**
Highest in Franchisee Satisfaction
Heaven’s Best Carpet Cleaning
Sotheby’s International Realty
Hottest and Most Trendy
eBay/auction stores dinner prep / take-away mobile pet grooming
frozen yogurt gourmet pizza & burgers mosquito control
Biggest Fall From Grace
Blockbuster Video
Quiznos
Steady growth and high margins
senior care personal / business services real estate
senior care personal / business services real estate (again)
Popular franchise sales lingo
“Recession-Proof”
“Recession-Resistant”
Top 3 praises by Franchisees
Honesty & Integrity of the Brand Respect for the Brand Quality of the products/services
Respect for the Brand Honesty & Integrity of the Brand Support of Fellow Franchisees
Top 3 gripes by Franchisees
Marketing Financial Performance Training & Support
Marketing Communications Financial Performance
Franchisees that have owned their business for 6+ years
24%
50%
Aging of Franchisees… Median Age of a Franchisee
46
50
Positive Work-Life Balance of Franchisees
51%
58%
*Source: International Franchise Association
**Source: Franchise Times
For more information on this report, visit: www.FranchiseBusinessReview.com | 21
SPECIAL REPORT: Top Franchises
HALL OF FAME 10 Franchises Enter Our Inaugural Hall of Fame
Two Men and a Truck
Pop-A-Lock
Wild Birds Unlimited
Our Town America
Two Men and a Truck’s first truck in 1979.
The uniform Pop-A-Lock’s franchisees wore in 1995.
Our Town America’s 1983 welcome package.
Two Men and a Truck started in the early 1980s as a way for two brothers to make extra money while in high school. It made its five millionth move in June 2014.
Pop-A-Lock was founded by former law enforcement officers in Lafayette, Louisiana in 1991. Since it launched its PALSavesKids™, a free community service program, it has rescued over 300,000 children from locked cars.
Jim Carpenter, Founder and CEO of Wild Birds Unlimited, in front of his first store in Broad Ripple, IN in 1981.
Then & Now: In 2006 Two Men and a Truck had 156 franchises and gross revenue of $193 million. It anticipates having 280 franchises and $414 million in gross revenue in 2015.
Then & Now: In 2006 Pop-A-Lock had 1,100 communities and $44 million in gross revenue. It projects having 8,500 communities and $75 million in gross revenue, in 2015.
Wild Birds Unlimited enjoys innovating. It holds patents for the Classic Hopper Feeder (patent D329723) and Advanced Pole System (patent 6386142).
Our Town America was recognized for its excellence in the use of technology by the Mailing and Fulfillment Service Association. It received first place for its Variable Data Printing Solution in the Fulfillment Ingenuity Award category.
Then & Now: In 2006 Wild Birds Unlimited had 302 franchises and $105 million in gross revenue. It anticipates having over $145 million in gross revenue in 2015.
Then & Now: In 2006, Our Town America’s gross revenue was $6 million and it had 23 units. It anticipates having 70 units and $7 million in gross revenue in 2015.
22 | For more information on the companies in this report, visit www.FBR50.com
Heaven’s Best
Heaven’s Best’s old branding pops in this 1995 photo. Heaven’s Best launched a unique “dry in one hour” carpet and upholstery cleaning technique when it opened its doors in 1983. There are currently over 2,500 cities where a Heaven’s Best operator can be found working. Then & Now: In 2006 Heaven’s Best had 939 franchises at the beginning of the year and 1,118 by the end of the year. It projects having 1,450 franchises by the end of 2015.
SPECIAL REPORT: Top Franchises
This year’s Guide to Today’s Top Franchises is a perfect 10 in many ways. It is our 10th issue and honors franchises that have been featured on our Best of the Best: Top 200 Franchises list for 10 years in a row. Only 10 were! Their consistent placement is proof that their franchisees are among the most satisfied in the nation. To acknowledge the achievement of these exceptional franchises, we are happy to announce the launch of our inaugural Franchise Business Review (FBR) Hall of Fame. Its members will henceforth be known as FBR Hall of Famers.
Our Hall of Famers clearly show that satisfied franchisees help franchise systems thrive.
We thought it would be fun to highlight how our Hall of Famers have changed over the years, so asked each to provide us with a historic photo and share an achievement they are particularly proud of. We compiled the information below. It is clear that satisfied franchisees help franchise systems thrive. We look forward to seeing which franchises will make our FBR Hall of Fame next year.
FASTSIGNS
FASTSIGNS first franchised center in 1987. FASTSIGNS launched its “More than fast. More than signs.” brand positioning and its CEO Catherine Monson, appeared on CBS’s Undercover Boss in 2012. Gary Salomon and Bob Schanbaum founded FASTSIGNS in 1985, opening the first center in Dallas, Texas. Then & Now: In 2006, FASTSIGNS had 500 centers. It anticipates having 600 in 2015.
HomeVestors
HomeVestors’ mascot Ug, who was created in 2004, poses from left to right with HomeVestors’ Co-Presidents, David Hicks and Ken Channell. HomeVestors, which is also known as We Buy Ugly Houses, began franchising in 1996. Since then, its franchisees have purchased over 60,000 homes nationwide. Then & Now: In 2009, HomeVestors had 197 franchisees and $9.5 million in gross revenue. It anticipates having 700 franchisees and $50 million in gross revenue in 2015.
Miracle Method
Miracle Method’s annual franchise meeting in 2001. Miracle Method, which is headquartered in Colorado Springs, started in 1979. It has enjoyed a 70% increase of sales in North America over the past five years. Then & Now: Miracle Method had 84 franchises and Gross Sales of $21.3 million in 2006. In 2015, it expects to have 150 franchises and gross sales of $50 million.
JumpBunch
JumpBunch’s first franchisees in 2002. JumpBunch sold its first franchise in 2002 and had 10 by 2004. Today 20,000 children are enrolled in its programs domestically and 30,000 internationally. Then & Now: In 2006 JumpBunch had 24 units and a gross revenue of $950,000. In 2015, it projects having 70 franchises and a gross revenue in excess of $4 million.
ActionCOACH
ActionCOACH won a Silver Stevie award in 2012. ActionCOACH founded its Coaching for a Cause global program, which is a pro-bono coaching program that helps nonprofits and charities to increase their top-level goals and better manage their funds in 2009. It won a Silver Stevie award in the category of Company of the Year— Business Services at the 2012 American Business Awards.
For more information on the companies in this report, visit www.FBR50.com
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SPECIAL REPORT: Top Franchises // MARKETPLACE
ADVERTISING & SALES
AUTOMOTIVE
AUTOMOTIVE
Our Town America
Christian Brothers Automotive
Snap-on Tools
Startup Investment: $49,000 – $85,000 Cash Requirement: $89,000 Total Units: 47
Startup Investment: $369,400 – $449,600 Cash Requirement: $75,000 Total Units: 135
Startup Investment: $152,692 – $318,979 Cash Requirement: $30,164 – $80,246 Total Units: 3,871
Our Town is America’s premier welcoming organization. Since 1972, we have been effectively connecting new movers with businesses they are searching for by mailing them welcome packages featuring welcoming certificates as opposed to standard coupons from local businesses. Thousands of satisfied business owners throughout the United States attest to the success and effectiveness of our targeted program, while dozens of locally owned Our Town franchises validate our success as a viable business opportunity.
Christian Brothers Automotive is a full-service auto repair franchise committed to operating with honesty and integrity. Our focus on superior customer service and “loving your neighbor as yourself,” has allowed the company to grow with 100% store success in 16 years of franchising. At Christian Brothers, franchise owners have the benefit of owning their own faith-based business, with extensive support from the home office not only during start up, but long term as well. You do not need previous automotive industry experience—our thorough training program and home office coaching will direct you with tools toward success.
Snap-on Incorporated is a leading global innovator, manufacturer, and marketer of tools, diagnostics, and equipment solutions for professional users. Product lines include hand and power tools, and are sold through its franchisees, company-direct sales, and distributor channels, as well as over the internet.
For more information on Our Town America opportunities, call (727) 345-0811 x232 or visit www.ourtownamerica.com.
For more information on Christian Brothers Automotive opportunities, call (855) 866-9222 or visit www.christianbrothersfranchise.com.
24 | For more information on the companies in this report, visit www.FBR50.com
For more information on Snap-on Tools opportunities, call (877) 476-2766 or visit www.snaponfranchise.com.
BUSINESS SERVICES
BUSINESS SERVICES
F E AT U R E D
Franchisee Sandler Training
Sanford Rose Associates
Startup Investment: $73,000 – $105,125 Cash Requirement: $100,000 Total Units: 181
Startup Investment: $109,350 – $146,180 Cash Requirement: $109,350 – $146,180 Total Units: 60
Sandler Training is the leader in innovative sales and sales management training. We have over 235 training centers in major cities throughout the country and around the world, offering instruction in a dozen languages. Entrepreneur Magazine has ranked Sandler as the No. 1 training franchise nine times. Our training is designed to create lasting performance improvement rather than the motivational “quick fix” typical of many seminar-based training programs. The demand for quality sales training has rarely been greater than it is today. As a Sandler franchisee, you can tap this vast market—and beyond.
At Sanford Rose Associates®, we have been successfully helping organizations discover and hire executive talent for over five decades. The demand for finding the best possible people in the shortest possible time has helped propel executive search into a multi-billion dollar industry and Sanford Rose Associates® is at the forefront. We offer you an incredible opportunity to achieve financial success without an advanced degree or years of training. If you have the drive and determination to build your own business, have high expectations for your professional ambitions, and desire to be in control of your lifestyle, work and life balance and income, we invite you to consider owning your own Sanford Rose Associates® organization.
For more information on Sandler Training opportunities, call (800) 669-3537 x2005 or visit www.sandler.com.
For more information on Sanford Rose Associates opportunities, call (972) 616-7853 or visit www.srafranchise.com.
BUSINESS SERVICES
BUSINESS SERVICES
Dan Tomlinson Interim HealthCare Richmond, VA Franchisee since 2013 Why did you decide to buy a franchise? To benefit from the expertise and experience of industry professionals and a proven successful system. Why did you choose your franchise? I felt that Interim HealthCare offered the strongest support network. In addition, I liked that its business model would enable me to pursue many different business lines within the home health industry. What is the best part of your job? I chose this industry in order to make a direct positive impact on the lives of my clients. This benefit has proven to be the absolute best part of my job as an active Owner and President. Where do you see yourself in five years? Meeting my yearly gross revenue projections generated from three offices in the Richmond, VA area and my role being providing top line leadership and vision.
Murphy Business & Financial
YESCO
Startup Investment: $45,750 – $113,600 Cash Requirement: $30,000 Total Units: 174
Startup Investment: $50,000 – $240,000 Cash Requirement: $60,000 Total Units: 91
Murphy Business & Financial Corporation, LLC provides new or experienced business brokers with the support to build a successful business brokerage firm with multiple revenue streams. These include ownership transfers, business valuations, equipment appraisals and sales, mergers/acquisitions, preferred franchise sale referrals and property management.
Since 1920 YESCO has set the standard for quality, innovation and customer service in the sign and lighting industry. YESCO has franchise locations throughout the United States and Canada and is currently looking for motivated individuals to join us. As a YESCO franchise owner, you will enjoy our comprehensive training and extensive support. You will also benefit from our proven business system, expertise and trusted reputation. Contact a YESCO representative today to learn why the YESCO Franchise model works as our excellent growth year after year shows.
For more information on Murphy Business & Financial opportunities, call (727) 725-7090 or visit www.murphyfranchise.com.
For more information on YESCO opportunities, call (801) 493-7318 or visit www.yescofranchising.com.
What keeps you up at night? Two key issues cause me to lose sleep. Retention of key employees and effective management of cash flow. What advice do you have for prospective franchise buyers? Buying a franchise is a long-term commitment. You want a proven, committed partner that is vested in your success and has the expertise and systems in place to get you where you want to go. Describe franchising in one word. Empowering. For more information on Interim HealthCare opportunities, call (800) 840-6568 or visit www.interimfranchising.com.
For more information on the companies in this report, visit www.FBR50.com
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SPECIAL REPORT: Top Franchises // MARKETPLACE
26 | For more information on the companies in this report, visit www.FBR50.com
CHILD SERVICES
CLEANING & MAINTENANCE
KidsPark
MaidPro
Startup Investment:$185,000 – $340,000 Cash Required: $65,000 Domestic Franchises: 15
Startup Investment: $45,000 – $114,509 Cash Requirement: $40,000 Total Units: 183
If you are looking for an entrepreneurial opportunity to contribute a needed service to your community and are considering an overall investment between $185,000 – $340,000, take a close look at KidsPark. We are seeking business minded, marketing savvy owners to join our franchise family. As a KidsPark owner you share a reputation for quality, a proven method of operation and an innovative program. Our interactive virtual brochure guides you through each step of our discovery process sharing KidsPark’s business opportunity with you. Get started today!
MaidPro prides itself on its proven groundbreaking technology and software, creative marketing efforts, established brand identity, and stellar support to its franchisees. The company is constantly trying to reinvent new practices and refine old ones to ensure its place in the rapidly growing house cleaning industry. MaidPro offers you the advantages of rapid growth, low startup costs, manageable hours, and recurring revenue. Join a franchise that gives you control and ownership of your business with unmatched 24/7 support!
For more information on KidsPark opportunities, call 408.213.0970 or visit www.kidspark.com/corporate/franchiseopportunities/.
CLEANING & MAINTENANCE
For more information on MaidPro opportunities, call (888) 624-3776 or visit www.maidprofranchise.com.
CLEANING & MAINTENANCE
Buildingstars
Oxi Fresh Carpet Cleaning
Startup Investment: $1,995 – $39,995 Cash Requirement: $500 Total Units: 572
Startup Investment: $33,495 - $55,950 Cash Requirement: $38,345 - $60,115 Total Units: 278
The commercial cleaning industry is booming! Buildingstars is the only commercial cleaning franchise with a focus on the office building segment, the most professional and profitable segment of the industry. We offer great training and a guaranteed base of business, with three ways to get started. As a technician, you can start part-time and keep your full-time job, with the option to go full-time when you’re ready. As an on-site manager, you’ll manage medium-size buildings and begin to build your team. This is the only large building office cleaning franchise available with the highest gross revenue of any franchise in our category.
Oxi Fresh Carpet Cleaning is a business built simply on delivering our franchisees the ability to own their own business. We are committed to providing true time freedom with a centralized scheduling center so you can focus on growing your business or enjoying your family and friends. Limit your risk by taking advantage of our low-cost business model. Our franchisees can take pride in knowing their customers are getting a revolutionary cleaning that is environmentally friendly and will be completely dry within hours, not days like traditional cleaning systems.
For more information on Buildingstars opportunities, call (866) 991-3356 or visit buildingstarsfranchise.com.
For more information on Oxi Fresh opportunities, call (720) 763-8129 or visit www.oxifreshfranchise.com.
For more information on the companies in this report, visit www.FBR50.com
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SPECIAL REPORT: Top Franchises // MARKETPLACE
CLEANING & MAINTENANCE
EDUCATION
EDUCATION
The Maids
Mathnasium
Startup Investment: $98,645 – $126,045 Cash Requirement: $60,000 Total Units: 165
Startup Investment: $99,750 – $139,375 Cash Requirement: $40,000 Total Units: 533
The Maids Home Services is the only residential cleaning franchise to clean for health using the company’s exclusive and unique cleaning method, which provides customers with cleaner, healthier homes. With The Maids Home Services, you get a strong business opportunity, offering a highly needed service, all with no nights, weekends or holidays!
Kids need help with math. Some need it desperately, while others simply want to get ahead. In either case, high quality math instruction is tough to find. That’s why Mathnasium, which has over 500 locations, is growing fast. Entrepreneurs recognize Mathnasium as a rewarding business that offers a chance to make a difference in a child’s life. Each Mathnasium franchise is a collaborative exchange between the corporate team and the local franchisee, combining our extensive franchising and education experience with the entrepreneur’s business acumen, passion for education and desire to succeed. If you are ready to be a part of an expanding $100 billion industry call us today.
The Tutoring Center’s ideal candidate seeks a balance between work and time with family and friends, and is an individual who possesses traits of integrity, quality, enthusiasm, service, and teamwork. We know these traits are what it takes to be successful! The Tutoring Center’s ideal franchisee is a person who is passionate about helping children succeed; possesses an entrepreneurial spirit; has the drive to do well in this industry; and wants to change the lives of children in his/her community. Being a part of our elite franchise team means you will be appreciated for making a significant difference for the children in your neighborhood. No professional sales, business, or teaching experience required.
For more information on Mathnasium opportunities, call (323) 421-8053 or visit www.mathnasiumfranchise.com.
For more information on The Tutoring Center opportunities, call (562) 984-0830 or visit www.tutoringcenter.com.
For more information on The Maids opportunities, call (800) 843-6243 or visit www.maids.com.
28 | For more information on the companies in this report, visit www.FBR50.com
THE TUTORING CENTER Startup Investment: $90,000 – $130,000 Cash Required: $39,000 Domestic Franchises: 64
FINANCIAL & TAX
FINANCIAL & TAX
F E AT U R E D
Franchisee American Prosperity Group
Payroll Vault
Startup Investment: $83,800 – $115,300 Cash Requirement: $100,000 Total Units: 20
Startup Investment: $42,000 – $69,000 Cash Requirement: $50,000 Total Units: 22
American Prosperity Group (APG) is the premier retirement and estate planning franchise in the nation, with diversified products and services, a state-of-the-art business system, and an outstanding franchise opportunity. We are dedicated to our clients, focusing on their needs first and foremost, and we pride ourselves on being fully trained retirement and estate planning specialists—not stockbrokers. With an APG franchise, you have the opportunity to achieve your financial dreams while helping others reach their financial goals.
Now, more than ever, outsourced payroll services are a must-have for business owners. Becoming a Payroll Vault Franchise allows you to get in on a fast growing and highly lucrative industry. With health care reform regulations, legislation, looming non-compliance issues, fees and fines, today’s business owners are handing over their payroll to trusted payroll vendors. For more information on Payroll Vault opportunities, call (303) 763-1829 or visit www.payrollvaultfranchise.com.
Jared and Mandy Seaman Christian Brothers Automotive Fishers, IN Franchisees since September 2013 Why did you decide to buy a franchise? Opening a franchise seemed like the best opportunity to fulfill my long-term goals both professionally and personally.
For more information on American Prosperity Group opportunities, call (877) 885-1APG(1274) or visit www.apgfranchise.com.
Why did you choose your franchise? After carefully considering several franchise opportunities, Christian Brothers Automotive stood out because of its ethical standards and overall Christian-servanthood approach to business.
AWARD-WINNING SOUP, SALAD & SANDWICHES
What is the best part of your job? Being able to show customers and our team a “love your neighbor as yourself” mentality.
TM
Where do you see yourself in five years? My goal is to make my Fishers location a $2 million store and to have the ability to own a second location in the Indianapolis market. Who has most influenced your approach to business? My father instilled in me the foundations of business leadership and fueled my passion for Christian-servanthood. He led by example both personally and professionally. What advice do you have for prospective franchise buyers? Look for one that provides unparalleled support and dedication. Describe franchising in one word. Advantageous. For more information on Christian Brothers Automotive opportunities, call (855) 866-9222 or visit www.christianbrothersfranchise.com.
Franchise Opportunities Available
Category leader • No restaurant experience needed
Low cost of entry • Semi-absentee options
ZOUPFRANCHISE.COM
(800) 940-ZOUP For more information on the companies in this report, visit www.FBR50.com
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SPECIAL REPORT: Top Franchises // MARKETPLACE
FITNESS
FOOD & BEVERAGE
The Exercise Coach
Hwy 55 Burgers Shakes & Fries
Startup Investment: $95,000 – $236,000 Cash Requirement: $95,000 – $236,000 Total Units: 26
Startup Investment: $184,255 – $331,955 Cash Requirement: $125,000 Total Units: 112
The Exercise Coach brings fitness into the 21st century by outfitting its franchised fitness studios with proprietary high-tech computerized fitness machines that use game changing bio-adaptive technology. The exclusive technology enables The Exercise Coach franchisees and coaches to offer clients highly personalized programs that are optimized for efficiency, resulting in only two 20-minute workouts per week being more effective than even seven days a week of traditional activity-based exercise. Exercise your entrepreneurial spirit by calling The Exercise Coach today!
Hwy 55 Burgers Shakes & Fries are all-American restaurants famous for fresh, never-frozen burgers, sliced cheesesteaks piled high on steamed hoagies, and frozen custard that is made in-house every day. Founded in Eastern North Carolina in 1991, the restaurants reflect founder Kenney Moore’s commitment to authentic hospitality and fresh food. Lunch and dinner are grilled in an open-air kitchen with a retro flair. Unlike other fast casual chains, each Hwy 55 Burgers Shakes & Fries offers full service with a smile at a reasonable price point.
For more information on The Exercise Coach opportunities, call (855) 20-COACH(202-6224) or visit exercisecoach.com/fitness-franchise/ home.html.
30 | For more information on the companies in this report, visit www.FBR50.com
For more information on Hwy 55 Burgers Shakes & Fries opportunities, call (919) 635-0902 x116 or visit www.hwy55franchising.com.
FOOD & BEVERAGE
FOOD & BEVERAGE
FOOD & BEVERAGE
Firehouse Subs
LaRosa’s Pizzeria
Penn Station
Startup Investment: $169,414 – $989,553 Cash Requirement: $80,000 – $100,000 Total Units: 846
Startup Investment: $500,000 – $850,000 Cash Requirement: $150,000 – $255,000 Total Units: 66
Startup Investment: $258,103 – $519,704 Cash Requirement: $175,000 Total Units: 287
As one of the country’s fastest growing restaurant brands and a leader in the fast casual industry, the demand for our uniquely prepared specialty subs is growing by leaps and bounds, opening up opportunities for expansion in new and existing markets. With our strong brand identity, exceptional franchisee relationships, high average unit volume, well-defined real estate guidelines, and passionate executive team, Firehouse Subs is perfectly poised for development with the right investor.
LaRosa’s serves authentic family recipes from a real Italian family. Although we’re famous for our pizza, we also offer over 40 menu selections for dine in, carry out or delivery. After 60 years of steadily building sales and a dominant share in our home markets of Ohio, Indiana, and Kentucky, we are now expanding into West Virginia, Pennsylvania, Tennessee, Virginia and North Carolina. We partner with professionals including multi-unit foodservice and retail operators as well as other investors who have proven track records of business success and are serious about the restaurant business.
Penn Station East Coast Subs is an upscale, quick-casual restaurant chain, headquartered in Cincinnati, Ohio. There are currently over 185 Penn Station Restaurants in 15 states. The chain is renowned for its trademark sandwich, the Philadelphia Cheesesteak Sub, Hand-cut French Fries, Fresh-Squeezed Lemonade and its “signature” Fresh-baked French Bread. Penn Station is seeking multi-unit franchisees for markets including Chicago, Kansas City, Atlanta, Dallas and many others throughout the country.
For more information on Firehouse Subs opportunities, call (877) 887-8330 or visit www.firehousesubs.com/franchising.
For more information on LaRosa’s opportunities, call (513) 347-4772 or visit www.larosas.com/franchise.
For more information on Penn Station opportunities, call (513) 474-5957 or visit www.penn-station.com/franchise/.
For more information on the companies in this report, visit www.FBR50.com
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SPECIAL REPORT: Top Franchises // MARKETPLACE
32 | For more information on the companies in this report, visit www.FBR50.com
FOOD & BEVERAGE
FOOD & BEVERAGE
F E AT U R E D
Franchisee Tropical Smoothie Cafe
Hungry Howie’s Pizza & Subs
Startup Investment: $165,940 – $414,685 Cash Requirement: $100,000 Total Units: 405
Startup Investment: $228,000 – $432,500 Cash Requirement: $100,000 Total Units: 552
Tropical Smoothie Cafe is a better-for-you quick casual restaurant chain with over 400 locations in 38 states. Our balanced business model, with 50% Food and 50% Smoothie Sales, makes us two brands in one. This allows us to service all dayparts and drive higher gross sales. Our lower development costs are driven by our simple operational model—no grills, deep fryers or hooding systems—which also drives our healthy consumer appeal. We offer wraps, salads, sandwiches and flatbreads as well as our famous all natural, real fruit smoothies.
Hungry Howie’s serves families great Flavored Crust Pizza at an amazing value. With over 40 years of experience, we’re consistently ranked as a Top 10 Pizza Franchise. Our Flavored Crust gives us a distinct point of difference in today’s competitive marketplace while our strong infrastructure will provide you with all you need to be successful. We are certain that when you compare Hungry Howie’s to other investment opportunities, you will appreciate our commitment to our concept, products and franchisees. We provide a great opportunity to participate in a growing franchise system that offers significant investment value.
For more information on Tropical Smoothie Cafe opportunities, call (770) 580-2345 or visit www.tropicalsmoothiefranchise.com.
FOOD & BEVERAGE
For more information on Hungry Howie’s opportunities, call (248) 414-3300 or visit franchising.hungryhowies.com.
FOOD & BEVERAGE
Scott Moberg G.J. Gardner Homes Parker and Lone Tree, CO Franchisee since 2010 Why did you decide to buy a franchise? I saw the opportunity to quickly take my existing company to the next level by utilizing G.J. Gardner Homes’ proven systems and procedures. Why did you choose your franchise? In addition to G.J. Gardner Homes’ international presence and buying power, I was impressed by the extensive support it provides. What is the best part of your job? I get to grow my business and improve my life as well as my staff’s lives while delivering a quality product. There’s no better feeling then having a customer tell me how much they love their new home and how helpful our staff was throughout the process. Where do you see yourself in five years? I’ve just purchased my second franchise area so my immediate focus professionally is getting it running at optimal efficiency. When I’ve accomplished that, I have plans to systematically grow into two additional areas.
Yogurtland Startup Investment: $336,793 – $788,750 Cash Requirement: $200,000 Total Units: 264 Yogurtland is pioneering the experience of customer-created frozen yogurt and it’s quickly catching on in neighborhoods across the country and across the globe. We’re not just creating yogurt, we’re creating an irresistible business opportunity that’s imminently enjoyable, easily repeatable, and simply ingenious. For more information on Yogurtland opportunities, call (949) 265-8000 x304 or visit www.yogurt-land.com/franchise.
Billy Sims Barbecue Startup Investment: $169,000 – $433,000 Cash Requirement: $150,000 Total Units: 45 Billy Sims BBQ is a 44-unit, Tulsa-based fast casual concept serving premium BBQ smoked daily in-house with traditional sides. Founded by 1978 Heisman Trophy winner Billy Sims, and cofounder Jeff Jackson, Billy Sims BBQ is a unique franchise concept that is experiencing growth. As one of the top rated celebrity and athlete-owned restaurants, Billy Sims BBQ has an extensive menu of nine meats that are smoked daily. Billy Sims BBQ opened 11 restaurants in 2014. Operating in six states, Billy Sims BBQ is actively seeking franchisees for multi-unit developments in states throughout the country.
Who has most influenced your approach to business? My entrepreneurial spirit comes from my grandfathers. My approach to business and managerial mindedness comes from my father. What advice do you have for prospective franchise buyers? You should bring your own style and expertise to the table, while embracing the business model and leadership offered by the franchise. Describe franchising in one word. Opportunistic. For more information on G.J. Gardner opportunities, call (815) 409-1380 or visit www.gjgardner.com.
For more information on Billy Sims BBQ opportunities, call (918) 740-3374 or visit www.billysimsbbq.com.
For more information on the companies in this report, visit www.FBR50.com
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FOOD & BEVERAGE
HEALTH & BEAUTY
Fuzzy’s Taco Shop
Sport Clips
Startup Investment: $330,260 – $704,210 Cash Requirement: $330,260 – $704,210 Total Units: 77
Startup Investment: $158,300 – $316,000 Cash Requirement: $100,000 Total Units: 1,289
Fuzzy’s Taco Shop is a fast casual concept focused on delivering fresh, handmade Baja-style Mexican food to our guests in a relaxed and fun environment. We currently have 69 franchise and eight company owned locations across nine states, with over 100 additional locations in various stages of development. Each Fuzzy’s Taco Shop is unique because it takes on the personality of its owner and community. Ensuring the success of our franchisees is our top priority! We provide them with a variety of tools and services that are beneficial to their business including national custom distribution, Aloha POS, a robust training program, an intranet site, field support, QAIs and mystery shops. As a result, both our franchisees and their customers are happy.
With more than 1,300 locations and counting, Sport Clips is the largest, fastest-growing international haircut franchise for men and boys. When you invest in a franchise concept the number of stores opened each year is important, but store closures are even more important! Sport Clips has a 99% continuity rate, a truly impressive figure in the industry. Plus, we have strong unit economics as detailed in Item 19 of our Franchise Disclosure Document. As a Sport Clips business owner, you will have access to our award-winning franchisee support team. Our turnkey, proven business model allows you to keep you job and earn supplemental income until you transition into a more flexible lifestyle as a Sport Clips multi-unit owner.
For more information on Fuzzy’s Taco Shop opportunities, call (888) 510-8226 or visit www.fuzzystacoshop.com.
For more information on Sport Clips opportunities, call (800) 872-4247 x1 or visit www.sportclipsfranchise.com.
HOME SERVICES
HOME SERVICES
National Property Inspections
HouseMaster
Startup Investment: $32,900 – $33,900 Cash Requirement: $39,550 – $42,000 Total Units: 221
Startup Investment: $60,100 – $107,900 Cash Requirement: $75,000 Total Units: 314
For more than 25 years, National Property Inspections (NPI) and Global Property Inspections (GPI) franchise owners have performed residential and commercial property inspections with honesty, integrity and professionalism. Since we help our franchise owners to diversify their businesses by teaching them how to conduct both residential and commercial property inspections, they have increased earning potential. In 2014, we earned a four-star rating based on our franchisee satisfaction survey, proving that our franchise owners are glad they chose NPI/GPI. We have exclusive territory available in most locations.
For the past 35 years, HouseMaster has been empowering people from a diverse array of backgrounds to realize their dreams of business ownership and to help others. A HouseMaster franchise is one of the most affordable ways to develop a successful business in the growing home inspection industry. As part of the HouseMaster team, you will receive all of the training, systems, tools, and support you need to succeed. Your passion will be rewarded when you give customers peace of mind regarding and knowledge to protect their greatest investment— their home. Now is a great time to join our team!
For more information on National Property Inspections opportunities, call (800) 333-9807 x24 or visit www.npifranchise.com.
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For more information on HouseMaster opportunities, call (800) 526-3930 or visit www.housemaster.com.
HOME SERVICES
HOME SERVICES
F E AT U R E D
Franchisee AdvantaClean
Surface Specialists Systems
Startup Investment: $126,500 – $373,300 Cash Requirement: $75,000 – $300,000 Total Units: 200
Startup Investment: $46,000 – $75,500 Cash Requirement: $25,000 Total Units: 44
AdvantaClean is a leading provider of environmental cleaning (i.e., Indoor Air Quality and Comfort services). Through a streamlined, low overhead business model that leverages real-time business analytics, AdvantaClean franchisees run recession-resistant businesses that offer non-discretionary services to property owners.
By offering a much greater variety of service options than any other franchise in the bathroom and kitchen repair and refinishing industry, and capitalizing on our 30 years of experience, Surface Specialists’ reputation as “The Repair & Refinishing Experts” is not just a slogan or a tagline. It is a proven fact. We are looking for self-motivated individuals who possess bluecollar skills and an executive mindset and who also believe in the importance of top quality workmanship and being the best in their field.
For more information on AdvantaClean opportunities, call (704) 975-7505 or visit www.advantacleanfranchise.com.
For more information on Surface Specialists Systems opportunities, call (866) 239-8707 or visit www.surfacespecialists.com.
Steve Betts DreamMaker Bath & Kitchen Amarillo and Lubbock, TX Franchisee since 2008 Why did you decide to buy a franchise? I wanted to own my own business. Why did you choose your franchise? DreamMaker Bath & Kitchen has a great reputation. I heard about it from a previous franchise owner who spoke highly of it to me. What is the best part of your job? Transforming spaces into customers’ visions and seeing the joy in their faces upon completion. Where do you see yourself in five years? I see myself being less involved in the day-to-day operations of my business. Who has most influenced your approach to business? My dad. What advice do you have for prospective franchise buyers? Focus on the values and culture of the franchisor and franchisees by spending time with each. Owning a franchise is a long-term commitment and there will be things you like and dislike along the way. You need to ultimately believe in the direction and character of the franchisor in order to be able to build a successful business venture. Describe franchising in one word I think five describe it best—the sky is the limit. There’s no way I would have made half of what I made last year doing what I was doing before becoming a DreamMaker Bath & Kitchen franchisee. For more information on DreamMaker Bath & Kitchen opportunities, call (254) 523-9577 or visit www.dreammakerfranchise.com.
For more information on the companies in this report, visit www.FBR50.com
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HOME SERVICES
FOOD & BEVERAGE
PET SERVICES
DreamMaker Bath & Kitchen
ASP – America’s Swimming Pool Company
Sit Means Sit
Startup Investment: $99,791 – $261,843 Cash Requirement: $99,791 – $261,843 Total Units: 34
Startup Investment: $52,781 – $89,840 Cash Requirement: $25,000 Total Units: 171
Startup Investment: $45,000 – $93,850 Cash Requirement: $15,000 Total Units: 82
DreamMaker Bath & Kitchen remodeling franchisees saw average same store sales skyrocket in 2013. We offer three key advantages. The first is that half of American homes are in their peak remodeling years. This has created a tremendous demand for remodeling at a time when the pool of professional remodelers is limited due to so many leaving their careers during the recession. Homeowners need you! The second is Online Marketing, which is essential for capturing customers and generating leads. Our team’s marketing knowledge, expertise and tactics combined with our GPS Marketing™ system delivers business to you. The third is Operations. DreamMaker’s proven, proprietary software systems streamline management of the remodeling process and empower you to build your business.
America’s Swimming Pool Company (ASP) is the nation’s most respected swimming pool maintenance, repair and renovation franchise. Each of our franchisees is provided with the training, tools and support to handle any need that may arise, including our industry leading mobile platform that is designed for operational efficiency. We work directly with the world’s leading pool equipment manufacturers, which allows our franchise owners to provide exceptional product selection, pricing and peace of mind to our customers. An ASP franchise is the ideal way to jump into the $15 billion swimming pool industry.
As a Sit Means Sit franchisee you receive a lot more than just learning how to effectively train dogs, you learn how to make a living in the dog training business. There is a big difference. You’ll be given all the training protocols, business support, and knowledge developed over years of success. In addition to becoming a Sit Means Sit dog trainer, the franchise system includes branding, advertising and marketing help, sales training, add-on products, and more.
For more information on ASP opportunities, call (855) 979-POOL(7665) or visit www. aspfranchising.com.
For more information on DreamMaker opportunities, call (254) 523-9577 or visit www.dreammakerfranchise.com.
36 | For more information on the companies in this report, visit www.FBR50.com
For more information on Sit Means Sit opportunities, call (702) 326-3554 or visit www.sitmeanssit.com.
REAL ESTATE
REAL ESTATE
F E AT U R E D
Franchisee HomeVestors of America
Help-U-Sell Real Estate
Startup Investment: $37,300 – $346,250 Cash Requirement: $37,300 – $346,250 Total Units: 534
Startup Investment: $25,000 – $97,000 Cash Requirement: $17,500 Total Units: 98
We’re America’s #1 home buyer, instantly recognized across the country as the “We Buy Ugly Houses®” company. This strong brand awareness, together with our powerful marketing strategy, generates a steady stream of leads. We offer financing for buying and rehabbing qualifying houses, and an initial five-day training class followed by ongoing support. HomeVestors offers a Full Franchise as well as an Associate Franchise, either of which may be operated on a full-time or part-time basis.
At Help-U-Sell Real Estate, we pride ourselves on efficiency, affordability, and satisfaction, for our franchisees and their clients. As one of our franchisees, you will receive support every step of the way—from one-on-one coaching to weekly training sessions. Your technology tools will include a free website, a lead-generation management system, a new mobile application, and in-house tech support. Plus, your low set-fee business model will attract sellers in today’s equity-challenged market. It has never been a better time to join the Help-U-Sell family. We invite you to speak with us today.
For more information on HomeVestors of America opportunities, call (800) 704-6992 or visit www.homevestorsfranchise.com.
For more information on Help-U-Sell opportunities, call (941) 951-7707 x2002 or visit www.helpusellfranchise.com.
Paula Paredes ATAX Accounting & Financial Services Allentown, PA Franchisee since 2008 Why did you decide to buy a franchise? To become my own boss and improve my income. Why did you choose your franchise? For stability, security and professionalism. The need for tax preparation services is constant. What is the best part of your job? Meeting clients and helping them by preparing their taxes. What is the worst part of your job? I cannot think of one.
REAL ESTATE
REAL ESTATE
Where do you see yourself in five years? I see myself being financially stable, with a beautiful house and a new Mercedes Benz. I also see myself as being considered the best tax preparation specialist in the area. What keeps you up at night? Making plans for the future.
Coldwell Banker
PropertyGuys.com
Startup Investment: $53,270 – $497,050 Cash Requirement: $75,000+ Total Units: 3,120
Startup Investment: $45,000 – $92,000 Cash Requirement: $40,000 – $70,000 Total Units: 119
Coldwell Banker is the oldest national real estate brand, which currently consists of nearly 82,000 agents in approximately 3,100 offices in 50 countries. Coldwell Banker is known for its legacy dating back to 1906, its commitment to industry-leading innovation and its network of trusted agents. Aligning with Coldwell Banker gives you all the technology, resources and brand recognition you need to attract new business and the best talent, so you’re always ahead of the competition.
PropertyGuys.com, which has a 15-year track record of growth and success, is an exciting opportunity for investors looking to get involved in the real estate industry. Our proven systems and training programs ensure franchisees have all the tools needed to operate a successful business. The timing could not be better for new entrepreneurs to get involved with the PropertyGuys.com brand. We have exclusive franchise territories available for entrepreneurs who believe that the real estate industry can be transformed through lower fees (no commission), specialized service and innovative technology. Franchise owners don’t need a real estate license, but they do need to believe in the power of innovation and the huge upside obtained by helping disrupt real estate forever.
For more information on Coldwell Banker opportunities, call (973) 407-7567 or visit www.coldwellbanker.com/join/franchise.
Who has most influenced your approach to business? The ATAX executive team, especially Rafael Alvarez, the President. What advice do you have for prospective franchise buyers? ATAX is the best investment you can ever make and the best way to ensure a successful financial future. Describe franchising in one word. Amazing! For more information on ATAX opportunities, call (914) 920-5060 or visit www.ataxfranchise.com.
For more information on PropertGuys.com opportunities, call (855) 252-6974 x110 or visit propertyguysfranchise.com.
For more information on the companies in this report, visit www.FBR50.com
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38 | For more information on the companies in this report, visit www.FBR50.com
REAL ESTATE
REAL ESTATE
RETAIL
Realty ONE Group
Showhomes Home Staging
Wild Birds Unlimited
Startup Investment: $30,000 – $195,000 Cash Requirement: $30,000 – $195,000 Total Units: 50
Startup Investment: $45,300 – $78,000 Cash Requirement: $10,000 Total Units: 55
Startup Investment: $104,162 – $172,511 Cash Requirement: $40,000 – $50,000 Total Units: 293
Realty ONE Group, Inc., is a full-service residential real estate brokerage firm and lifestyle brand that focuses on aligning with positive and successful agents who we provide with superior service and support. As a national franchisor, the dynamic company has grown to 50+ offices and 5,500+ associates since its 2005 inception. Realty ONE Group was recently named fifth largest independent brokerage in the nation by REAL Trends and has been named one of the fastest-growing companies by INC. 500 for six consecutive years.
Showhomes is the largest national home staging franchise. We transform vacant houses, which are often seen by buyers as stale, lifeless and unappealing, into fully furnished, inviting, and desirable Showhomes. Now in our third decade of service to homeowners and realtors, we are known as America’s premier home staging service. Our franchisees enjoy four exciting revenue generating business opportunities in one: Multi-Faceted Franchise Home Management, Home Staging, Home Makeovers and Home Updating Services.
Wild Birds Unlimited owners are their local communities’ backyard bird feeding specialists and a premiere source for nature information as well as quality products. But who we are goes far beyond the items we sell. It’s our owners’ commitment to their customers that distinguishes them from other retailers, a fact that makes us very proud. Wild Birds Unlimited owners enjoy helping their customers understand birds and nature, swapping stories about the latest bird sightings and seeing other people share their excitement.
For more information on Realty ONE Group opportunities, call (855) 529-0101 or visit www.ownaone.com.
For more information on Showhomes opportunities, call (888) 483-5331 or visit www.showhomesfranchise.com.
For more information on Wild Birds Unlimited opportunities, call (888) 730-7108 or visit www.wbufranchise.com.
For more information on the companies in this report, visit www.FBR50.com
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SPECIAL REPORT: Top Franchises // MARKETPLACE
RETAIL
RETAIL
Rhea Lana’s
Family Fare
Startup Investment: $16,050 – $33,050 Cash Requirement: $8,000 – $10,500 Total Units: 80
Startup Investment: $27,800 – $131,700 Cash Requirement: $27,800 – $131,700 Total Units: 82
Rhea Lana’s is a national children’s consignment franchisor that was founded in 1997. As the leader in the industry, Rhea Lana’s offers trusted, upscale consignment opportunities to entrepreneurs across America. Rhea Lana’s trademarked and innovative software provides real-time tracking of sales for consignors, as well as item entry via voice recognition, item guarantee, and consignor checks on the final event day. Because of these superior consignor services, our franchisee management technology and our unwavering franchise support, we are the best in children’s consignment.
Family Fare is a convenience store retailer in North Carolina with a proven track record of success. Our extensive support and more than 75 years of retail business expertise helps ensure the success of our entrepreneurial spirited and high-energy franchisees. We assist them with everything from accounting to operations. Family Fare was started with a spirit of entrepreneurship by the same family that leads the franchise today. We look forward to having the opportunity to help you to be in business for yourself, but not by yourself. For more information on Family Fare opportunities, call (919) 309-2925 or visit www.familyfareconveniencestores.com.
For more information on Rhea Lana’s opportunities, call (501) 499-0009 or visit www.rhealana.com/franchiseopportunities.
Glass Restoration & Replacement
FRANCHISE OPPORTUNITY The Right Investment? 10 Reasons Why:
Unique Foggy Window Repair Service Before
1. Unique Bundle of In-Demand & Niche Services 2. A Proven Track Record of Success 3. Low Start-Up Costs, Franchise Fees & Royalties 4. No Industry Experience Required, 5. World-Class Training & Support 6. Minimal Overhead, High Margins 7. Recession Proof Products & Services 8. Short Ramp-Up Period to Prootability
After
9. Exclusive Marketing Territory 10. Time Tested Marketing Tools & Templates
Your Glass Guru Franchise Opportunity Awaits!
40 | For more information on the companies in this report, visit www.FBR50.com
TheGlassGuru.com Call Today! 916-865-4417
SENIOR CARE
Visiting Angels Startup Investment: $65,935 – $87,685 Cash Requirement: $37,950 – $45,950 Total Units: 500 Visiting Angels has established over 500 nonmedical senior home care franchises in 48 states across the United States. Our national advertising and marketing generates thousands of home care leads that are distributed to our franchisees every month. Visiting Angels has been ranked #1 in the home care industry and #3 in the Top 50 Best of the Best franchises. For more information on Visiting Angels opportunities, call (800) 365-4189 or visit www.livingassistance.com.
For more information on the companies in this report, visit www.FBR50.com
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SENIOR CARE
CarePatrol Startup Investment: $58,000 – $72,000 Cash Requirement: $49,500 Total Units: 125 CarePatrol was designed to help families find safe assisted living and in-home care options while creating an explosive potential business for our franchisees. Get into the senior care franchise industry without having the hassle of hiring and supervising hundreds of caregivers. Our franchisees get paid handsomely each time one of our elderly clients moves into one of our contracted assisted living facilities. We offer national contracts and support from pioneers in the senior placement industry. Making a good living while helping others may be the perfect opportunity for you. For more information on CarePatrol opportunities, call (480) 626-2450 or visit www.discovercarepatrol.com.
42 | For more information on the companies in this report, visit www.FBR50.com
SENIOR CARE
SERVICES
F E AT U R E D
Franchisee BrightStar Care
Precision Concrete Cutting
Startup Investment: $93,277 – $172,521 Cash Requirement: $100,000 Total Units: 282
Startup Investment: $135,000 – $176,500 Cash Requirement: $130,000 Total Units: 35
BrightStar Care is a unique franchise that provides homecare for individuals of all ages from infants to seniors, as well as staffing and support services for individuals, families and healthcare facilities. Providing multiple revenue stream options to our franchisees is just one of the many ways BrightStar Care helps them succeed. We are looking for people who have strong management, marketing or sales backgrounds. A background in healthcare is NOT necessary. Contact us today and find out how BrightStar Care can change your life for the better!
Precision Concrete Cutting (PCC) franchises fulfill the federally mandated need to maintain sidewalks and public walkways. Additionally, you help municipalities, property managers, and companies increase safety and bring the sidewalks into Americans with Disabilities Act compliance. Anywhere there is concrete; there is a need for our service. PCC is the market leader in both technology and price using its proprietary system and methods. As a franchise owner, you have the industry’s best solution, recurring revenues from renewable clients, unlimited support, and a great network of other franchise owners.
For more information on BrightStar Care opportunities, call (877) 689-6898 or visit www.brightstarfranchise.com.
For more information on Precision Concrete Cutting opportunities, call (801) 830-4060 or visit www.pccfranchise.com.
SERVICES
SERVICES
Chris and Sheila Korte Cruise Planners Babylon, NY Franchisees since 2009 Why did you decide to buy a franchise? I was forced to re-evaluate my life after a car accident. I was grateful to find Cruise Planners because it allowed me to work in the field I am passionate about, work from home and be my own boss. Why did you choose your franchise? One day I was at a car shop and a magazine fell at my feet showing that Cruise Planners was the No. 1 travel franchise. I made a call the next day to the Cruise Planners franchise team and decided to join that same week. What is the best part of your job? Creating dream vacations for our clients and growing our business. Where do you see yourself in five years? Ideally, I see us taking on a couple of associates so Chris and I can travel more.
Mosquito Joe
Pop-A-Lock
Startup Investment: $63,850 – $119,250 Cash Requirement: $30,000 – $55,000 Total Units: 120
Startup Investment: $99,993 – $133,402 Cash Requirement: $30,000 Total Units: 182
Mosquito Joe makes outside fun again by providing mosquito control services to residential and commercial customers. Our franchisees appreciate that they can run their Mosquito Joe franchise either as a stand-alone or add-on business from virtually anywhere their home, office or the road. They also value the ongoing training and support we provide. Getting started in a Mosquito Joe franchise is easy and the rewards are great. No pest control experience is required and the cost for start up is low. Our recurring revenue business model and high customer retention rates combined with our proven marketing tactics and fun brand help you get out of a mundane office lifestyle and into an exciting business opportunity!
Create wealth, freedom, and control with a PopA-Lock franchise. Pop-A-Lock is an established, proven franchise system that is successfully working in over 8,500 communities. Low start-up costs, low working capital requirements and an extensive customer base, make Pop-A-Lock an ideal opportunity to achieve unlimited revenue. Joining Pop-A-Lock means you’re joining a team of high-tech security professionals who serve their communities while generating ongoing income and ROI. For more information on Pop-A-Lock opportunities, call (877) 233-6211 or visit www.popalock.com/franchising.php.
Who has most influenced your approach to business? Peers who have done well within the CP Star System, the Cruise Planners founders and owners as well as professional industry partners. What advice do you have for prospective franchise buyers? Talk with other franchise owners. The vibe we got when speaking with Cruise Planners owners was infectious. We heard enthusiasm, excitement, and the love of travel from most of the people we called. Describe franchising in one word. Rewarding! For more information on Cruise Planners opportunities, call (888) 582-2150 or visit www.cruiseplannersfranchise.com/travelprofessionals/.
For more information on Mosquito Joe opportunities, call (855) 564-6563 or visit www.mosquitojoefranchise.com.
For more information on the companies in this report, visit www.FBR50.com
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44 | For more information on the companies in this report, visit www.FBR50.com
SERVICES
SPORTS & RECREATION
F E AT U R E D
Franchisee Mosquito Shield
Pinot’s Palette
Startup Investment: $73,100 – $91,800 Cash Requirement: $100,000 Total Units: 30
Startup Investment: $74,700 – $173,500 Cash Requirement: $80,000 Total Units: 95
Success breeds success. Profit from ours! We’re Mosquito Shield, the proven leader in residential mosquito control and among the nation’s fastest-growing and most profitable, franchises according to Franchise Business Review. Americans spend billions annually to eliminate mosquitoes and ticks. With 90% customer retention and 60% of new sales from word of mouth, our success will soon be yours. Our spray blend and operating model is 100% unique. Everything we do is designed to maximize earning potential and minimize cost. As a former franchise owner himself, David Briggs, our founder, would have it no other way.
Pinot’s Palette is a pioneer of the paint and sip experience—a revolutionary way to enjoy art and wine, meet new people and bond with friends. Guests enjoy a no-experience-required all supplies included art class that is directed by trained, local artists, who guide them step-bystep through a featured painting. Franchising since 2010 with more than 100 locations in 30 states, Pinot’s Palette is an established, award-winning concept. Franchise owners enjoy multiple revenue streams, ongoing marketing and operations support, proprietary technology, innovative Team Pinot culture, and can choose from BYOB, bar and mobile formats for their business.
For more information on Mosquito Shield opportunities, call (508) 316-3429 or visit www.moshieldfranchise.com.
For more information on Pinot’s Palette opportunities, call (844) 24-PINOT(247-4668) or visit www.pinotspalette.com/FBR50.
Richard Meadows and Rebecca Roland Chicken Salad Chick Tuscaloosa & Dothan, AL and Jacksonville, FL Franchisees since 2012 Why did you decide to buy a franchise? The quality of the product and uniqueness of the concept made us want to be a part of the brand. Why did you choose your franchise? We felt the product was exceptional and believed that the unique concept would catch fire in a niche market. It has. What is the best part of your job? The enjoyment of our guests and the opportunity to positively impact the lives of our team members and residents of our communities. Where do you see yourself in five years? We will have 10 units opened. Who has most influenced your approach to business? Our parents demonstrated the qualities we have tried to incorporate into our business management: honesty, a strong work ethic, determination and fairness. What advice do you have for prospective franchise buyers? Do your due diligence! Talk with franchisees of the brand you are considering. Choose a brand you are passionate about since you must comply with its standards without exception. Describe franchising in one word. Rewarding. For more information on Chicken Salad Chick opportunities, call (334) 275-4578 or visit www.chickensaladchick.com.
For more information on the companies in this report, visit www.FBR50.com
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SPECIAL REPORT: Top Franchises // MARKETPLACE
SPORTS & RECREATION
TRAVEL
TRAVEL
Bottle & Bottega
Cruise Planners
CruiseOne
Startup Investment: $62,950 – $96,000 Cash Requirement: $63,200 – $125,600 Total Units: 14
Startup Investment: $495 – $9,995 Cash Requirement: $10,000 Total Units: 1,455
Startup Investment: $4,625 – $9,800 Cash Requirement: $9,800 Total Units: 928
One part artistic adventure and one part cocktail party, Bottle & Bottega’s paint and wine parties are perfect for individuals, couples and groups of all sizes for a variety of personal and professional occasions. Bottle & Bottega offers aspiring and seasoned entrepreneurs the opportunity to put a new “frame” around their future and love their work again. Complete with a full palette of customized operational, marketing and technology systems, the business model has been cultivated to attract individuals with ambition to succeed, strong values and solid community ties. The Bottle & Bottega leadership team brings more than 20 years of franchise experience to the concept, leveraging their expertise to design ongoing training programs, site selection support and creative marketing campaigns.
Cruise Planners, an American Express Travel Representative, is a low-cost, full-service travel franchise opportunity that yields high returns and requires no travel agent experience. Our home-based business model is a family of over 1,000 franchise owners and one of the largest, privately owned, nationally recognized and continually awarded travel franchises in the country. Cruise Planners has been named the #1 Cruise Tour/Travel Agency by Entrepreneur magazine for 12 consecutive years. Cruise Planners positions its franchise owners for success by providing them with innovative marketing, booking and lead-generating tools as well as professional development and hands-on training with the industry’s top executives.
Celebrating our 23rd year in business, CruiseOne is the nation’s largest seller of cruise vacations, as part of World Travel Holdings (WTH). We maintain the position as the premier vacation supplier providing millions of people access to the world’s most fascinating destinations. Beyond our growing clientele base, we have mastered the art of unrivaled buying power, innovative marketing programs, and dedicated franchise support. Undoubtedly, our franchise owners stand out above the rest!
For more information on Bottle & Bottega opportunities, call (760) 322-9353 or visit www.bottleandbottega.com/franchise.
For more information on CruiseOne opportunities, call (800) 892-3928 or visit www.cruiseonefranchise.com.
For more information on Cruise Planners opportunities, call (888) 582-2150 or visit www.cruiseplannersfranchise.com/travelprofessionals/.
WARNING:
BUYING THE WRONG FRANCHISE CAN SERIOUSLY DAMAGE YOUR FINANCIAL HEALTH. When you invest in a franchise, you have only one chance to make the RIGHT choice — one that will give you and your family a bright future. Franchise Business Review can help. Our Franchise Buyer’s Toolkit™ provides all the resources you need to make an informed franchise investment. Learn the ins and outs of buying a franchise, get tips from the pros, and access insider insights that you won’t find anywhere else. Learn more at FranchiseBusinessReview.com/Toolkit
46 | For more information on the companies in this report, visit www.FBR50.com