Coffs Coast Focus - i146

Stepping up for vulnerable kids

Improving the lives of vulnerable and marginalised children drew these academics from Southern Cross University together. The Centre for Children and Young People at the University has broken new ground in the study of children’s mental health and wellbeing and tackles our most pressing social issues. It shows a deep connection to what our communities know and need.

A regional anchor institution producing research that is Transforming Tomorrow.

Scan here to learn more

scu.edu.au/transforming-tomorrow

BE NO ON E ELSE WITH A DESIGN LIK E NOTHING ELSE

THE ALL - NE W LEXU S RX

C omp let el y reim a gined, t he al l -n ew L exu s RX foll ows not hi n g el s e. Fronte d by a rebellious spindle body, it mirrors nothing else. Delivering driving dynamics so scintillating, especially that of the first ever RX 500h F SPORT Per formance Hybrid, it moves like nothing else. And with a driver-focussed cabin and intuitive interface centred around an expansive 14 inch touchscreen display, it feels like nothing else. This is the luxury SUV that defies convention, just as you do. Be no one else in the all-new Lexus RX. Arriving soon.

LEXU S RX

JESICA BAYLIS

Jes Baylis is a Pole Dancing instructor who offers an array of classes in this genre. She believes Pole Dancing is great for fitness, body image and a way to feel strong and free to express yourself!

DANIEL CAMPBELL BILLIE-JO PORTER

Billie-Jo Porter is a singer/songwriter whose uplifting, fun vibe shines through in her music. Playing gigs at home here on the Coffs Coast and she has recently recorded and released some exciting new music.

Daniel Campbell was diagnosed with Cerebral Palsy at a young age, but he has never let that stop him from playing the sport he loves, football. Now playing for the Pararoos Squad, representing his country on a world stage!

Every month you'll find the latest news, reviews and interviews from these locals.

Thank you for your contribution to focus

March is the month when we celebrate the wonderful women in our working community… and not just here at FOCUS! Internationally women are the topic of conversation; with International Women’s Day falling on March 8th.

This year the theme for International Women’s Day is #EmbraceEquity and this theme has been adopted locally for the celebratory event at Coffs Harbour Racing Club on the day, hosted by Zonta, BPW, BWN, and special guest speaker Jas Rawlinson.

FOCUS is proud to again support this event. Tickets are available from stickytickets. Locally we are proud to bring our special Women in Business edition to you - a platform for local women to shine bright and share their stories.

Powerful female leaders are quick to empower other women in the workplace, are emotionally intelligent and are fueled by a strong vision and sense of purpose. The women that are representing our cover this month are the true definition of all three of these traits plus many more. Tanya Maloney and Jodi Wood have a proven track record of running successful businesses so we think they are the perfect fit to be on the cover of our Women in Business edition.

In this edition

Roller Derby is a sport that not everyone is familiar with, the rules are complex and it may look intimidating at first, but the Coffs Coast Roller Derby League is actually a very welcoming and inclusive community, and they know how to have fun! We had a chat with Saige Browne to tell us all about it.

Tanya Johnson was one of the women who started Pink Silks Trust as a means to raise

awareness and funds for women in our community affected by breast cancer, and after being blown away by the support they received they have continued in their work broadening their beneficiaries to assist in all aspects of women’s health. Tanya has recently been recognised for her work with an Order Of Australia for service to the community through charitable organisations.

Daniel Campbell was diagnosed with Cerebral Palsy at a young age, but he has never let that stop him from playing the sport he loves, football. He is now playing for the Pararoos squad and representing his country on a world stage!

Next month is our annual sport & fitness edition. If you know of any inspiring local athletes that are kicking goals, please reach out to us at nicole@focusmag.com.au

Thank you to all of the fabulous men and women who are part of this edition!

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Roller Derby is a sport that not everyone is familiar with, THE RULES ARE COMPLEX AND IT MAY LOOK INTIMIDATING AT FIRST, BUT THE COFFS COAST ROLLER DERBY LEAGUE IS ACTUALLY A VERY WELCOMING AND INCLUSIVE COMMUNITY, and they know how to have fun! We had a chat with Saige Browne to tell us all about it.

Could you give our readers a brief rundown on the sport and how it’s played?

Roller Derby is a full body contact sport, played on roller skates! It’s got complex rules, but the basics are that two teams will field 5 skaters on track: 1 Jammer, 1 Pivot and 3 Blockers per side. Jammers attempt to lap the opposing team, and blockers try to stop them (pivots can become jammers mid-game - it’s a lot!) with points being scored for every skater on the opposite team that you pass.

Common themes are being new to the region and seeking community, wanting a challenge, to get fitter and play a sport that doesn’t involve catching or throwing a ball!

home league, with skaters from Woolgoolga to Clybucca and everywhere in between. We have a lot of fun and we are a close knit community. We coach new skaters, and promote inclusivity and positivity - It doesn't matter your size, fitness level, gender, background or abilityeveryone is welcome and there are roles for nonskaters and non-contact skaters.

What do you find often inspires new skaters to start competing in roller derby?

It’s the rare sport where skaters are playing offense and defense simultaneously. But we aren’t kidding when we say it gets even more complicated than that - plus the rules get frequent updates for safety and strategy.

Can you tell us about your team and the Coffs Coast Roller Derby League?

Coffs Coast Derby (CCD) is our amazing

Everyone has their own story that brought them to roller derby. Often it’s to find something active but unique - or they’ve seen a friend fall in love with the sport. Some of us are brand new to skating, some of us are returning to skates from childhood. Common themes are being new to the region and seeking community, wanting a challenge, to get fitter and play a sport that doesn’t involve catching or throwing a ball!

Continued over...

Can you describe the team’s training regimen and how skaters maintain their physical fitness for roller derby?

CCD hosts a few programs - Skatefit runs twice a week, where we teach skating, basic skills and general fitness on skates - no hitting required! The team then trains every Sunday, and we travel or host games and boot camps as often as we can - meeting skaters from across the country. Physically, derby trains your agility, balance, stamina and strength. The number one way to stay fit for roller derby is to get on skates!

What does it feel like to hit and be hit on the track?

It’s an awesome stress relief! Like any contact sport, it takes time to learn the skills to take/ give hits, doing it safely, and recovering while still rolling on 8 wheels! It’s quite literally a balancing act. The team are very encouraging

and you pretty quickly invite the hits - or learn strategy to anticipate and avoid them. You’ll never be hit for no reason, and we all stay friends at the end of the day.

- well, if you can learn all the rules of derby you can do anything!

How does roller derby help you both physically and mentally?

Like any new skill, when it clicks that you can do something that you never thought you could, it’s so rewarding. The fact that the community is so inclusive of age, fitness level, gender and background makes it a great environment to push yourself further than you thought you could, and to feel comfortable with your body and the amazing things it can do.

It’s a space where falling down means you are levelling up - the comeback is always greater

than any setback. Mentally - well, if you can learn all the rules of derby you can do anything!

Can you share some of the challenges skaters have in roller derby and how you overcome them?

We all take lessons away from derby, and it’s physically and mentally challenging, so we work together to be our best selves, to be competitive and play with integrity.

Injuries happen - like any sport we’ve seen a couple of broken bones and a few bruises, but we are there for each other, and it's another great reminder that you can bounce back from anything. Through derby you learn how to communicate with your body and when to push and when to go slow. Building confidence through effort and reward is huge.

It’s a space where falling down means you are levelling up - the comeback is always greater than any setback. Mentally

How has roller derby changed in the last few years, and what do you see for its future?

CCD was founded around 12 years ago, and the sport has gained a lot of momentum since then, which has seen the rule set and strategy change dramatically - it’s a constantly evolving sport.

COVID had a significant impact on the roller derby community as a whole and the rebuilding of leagues and teams has meant that the sport did take a hit during that time (especially for regional derby) but it also saw a resurgence in the popularity

of rollerskates, which is bringing new faces to roller derby for the future!

What advice would you give to someone who is interested in starting roller derby?

Do it! Learning to skate is so fun and rewarding, and it teaches skills like how to fall safely, jump and transition quickly. By starting where you are comfortable, and building up, you’ll believe it when your coaches and teammates say you can do it. You’ll make friends for life, feel more

confident, more fit and join a supportive community. It takes time, and that's part of the fun. There is a place for everyone in derby.

What are your future goals for roller derby and what do you hope to achieve?

After COVID, we’re all hoping to travel more and play more games - and win them! We love hosting teams from across the country in Coffs Harbour. We want to see the sport grow and grow, and one day see roller derby at the Olympics. We love to share our sport with others and skate as often as possible!

By starting where you are comfortable, and building up, you’ll believe it when your coaches and teammates say you can do it.

HARBOURSIDE MARKETS

You can’t get more local than this! Your favourite food trucks, art, jewelry, clothing, beauty & lifestyle products, plants, vintage and collectible stalls. Harbourside Market’s philosophy of ethical and fair-trade, locally made, and locally grown guarantees you a unique experience. When Every Sunday Where Jetty Foreshore Time 8am until 2pm

INTERNATIONAL WOMEN’S DAY

Celebrating women of the Coffs Coast NSW through the Coffs Coast Woman of the Year Award and Annual IWD Breakfast. When 8th March Where Coffs Harbour Racing Club Tickets www.humanitix.com

BELLINGEN COMMUNITY MARKETS

Focusing on community, culture and diversity, the event showcases a large selection of stalls, consisting of local and afar artisans, crafts people, producers, growers and recyclers, alternative therapies and massage. Live music plays all day with spontaneous performances and buskers throughout the park. When18th March Where Bellingen Showground

FAT PICNIC

Brisbane’s own Roots & Funk outfit, Fat Picnic have built a reputation for creating music that is fun, high energy and keeps you dancing from start to finish. When 5th March Where Hoey Moey Time 4pm Tickets FREE

CIRQUE MOTHER AFRICA

Celebrating 15 years, and coming direct from a sell-out Broadway, CIRQUE MOTHER AFRICA is returning to Australia this Autumn with an all-new production.

Cirque Mother Africa is 100% African 100% Energy and 100% Family Fun. When 12th March Where Cex Coffs Tickets $59.90 from www.cex.com.au

FRENCHY & HIS JUDGEMENT DAY TOUR

Beware Sinners, Judgement Day is upon us! Yes, Father Frenchy is back for another ridiculous comedy show & nothing is off limits. When 24th March Where Hoey Moey Tickets $59 - $70 from www.hoeymoey.com.au

JES BAYLIS IS A POLE DANCING INSTRUCTOR WHO OFFERS AN ARRAY OF CLASSES IN THIS GENRE. SHE BELIEVES POLE DANCING IS GREAT FOR FITNESS, BODY IMAGE AND A WAY TO FEEL STRONG AND FREE TO EXPRESS YOURSELF!

Hey Jes, Can you tell us about your background and how you got into the pole dancing world?

I’ve always loved dancing, when I was 9 I moved to Coffs Harbour to live with my grandparents, they asked me what I wanted to be and I said I wanted to be a dancer – so it’s one of the first things I ever wanted to do. I did my first dance class at 14, jazz at Harbour Performing Arts Centre and it became an obsession. I started doing contemporary and ballet as well, and I was always trying to fit more classes into my schedule. I would regularly look up different dance schools and try to find more classes I could do; I danced most days. I heard about Pole Land Fitness when I was 16 and booked my first class. I loved it from day one. Back then it was a small home studio owned by Naomi Poland who ended up giving me my first job as an instructor. I’ve done lots of styles of dance on and off since, but pole has always been my main thing. I’m currently instructing at Coffs Coast Pole Fit and teaching privately.

What do you think makes a good pole dance instructor?

I think to be really good at anything you need to have a growth mindset and constantly be learning and evolving. It’s really important to make people feel comfortable, especially considering you have to be quite exposed to stick to the pole! To me a good class has a balance between being fun and productive, and wanting to make progress every lesson while having a good time.

Can you walk us through a typical class structure and what students can expect to learn?

All classes start with a warm up and finish with a cool down – this is usually off the pole. What we sandwich in between depends on what kind of class you’re doing.

At the studio we offer a few different styles of group pole classes. Our courses go from beginner through to advanced, and

in these classes we focus on fundamental pole moves and techniques for each level and put them together. We also have pole dance classes where you’ll spend the majority of the lesson focusing on learning choreography.

For private lessons it’s completely dependent on the student. We could be working towards a goal like a performance or competition and it’s also a great way to advance quicker and get more personally tailored training.

Continued over...

There are so many benefits to pole dancing and pole fitness. It’s a beautiful way to learn to love and accept your body for what it can do.

Can you share with us some of the benefits of pole dancing besides physical fitness?

There are so many benefits to pole dancing and pole fitness. It’s a beautiful way to learn to love and accept your body for what it can do. You can start pole at any age, performing and competing isn’t just for the crazy advanced or young. It’s fun and expressive - creative expression through movement is meditation. For me when I first started, it made me feel like a gymnast, everyone feels like a boss the first time they get a butterfly or achieve something crazy like a pole flip and of course reversing

gravity reduces aging (google it)!

What has teaching taught you about yourself?

capable then I thought I was. If you really want something and keep moving towards it, it will slowly take a bigger place in your life. My dance journey has been all over the place. I thought countless times I’d never work as a dancer again or perform etc. now my whole life revolves around dance in one way or another.

How do you cater to students with varying levels of physical ability or fitness?

When I did my training through IPDFA (International Pole Dance Fitness Association) there was a focus on regressions and progressions. With any trick or movement I can provide students of different levels or abilities a variation of what we’re working on that suits them or an alternative, it comes up a lot so it’s pretty important. The studio also provides instructors with extra training through the year and upon request. In general the way I teach is very personal and I cater what we’re doing to who is in the class. Being adaptable as an instructor is something I really value and safety is important in pole so that should always be a primary focus.

For me when I first started, it made me feel like a gymnast, everyone feels like a boss the first time they get a butterfly or achieve something crazy like a pole flip. And of course reversing gravity reduces aging (google it)!

I love teaching. Helping people achieve their goals and to do things they previously thought they couldn’t do is the best, and I get to teach people something I’m really passionate about. Being in this position where I’m so in love with what I’m doing has taught me not to accept less and that I’m significantly more

You recently performed with the Nadu Theatre Company in The Rouge Diamond Cabaret Club. What was it like for you being on stage?

It has been one of the best experiences of my life so far! I went and saw Rouge the first time it showed and thought “I would love to be in something like that” which made the whole experience a little dreamy as well. It was such a privilege to share the stage with so many talented people in such a high calibre production. It was an insane amount of work squished into a small amount of time but it was so worth it. It’s one of the most challenging things I’ve done so far, and definitely one of the things I’m proudest of.

How do you continue to improve and evolve yourself as a pole dance instructor and dancer?

I love doing extra training – whenever I travel out of town I like to book privates with instructors from other studios, I don’t think I’ve ever been around another instructor and not picked their brain about teaching. I do this with the instructors at CCPF as well. There’s 7 of us at the studio including the owners Glen and Jacqui who have 45+ years’ experience in the fitness industry so I learn a lot from all of them.

I’m doing different things all the time and I learnt so much throughout Rouge. Last year I went and watched the Australian Pole Championships; I’ve just started doing my Certificate III in Fitness and I’ve danced in so many different settings over the years, I’m not sure if you would call this something that made me evolve but I tied a scrap metal pole to a tree and made a makeshift flying pole! I plan to keep doing different things and I think that’s how I like to evolve.

How do you see the pole dance community and industry evolving in the future?

It’s already changed so much since I first tried a class in 2009. There are more competitions now, there are studios everywhere and the bar is constantly being raised as far as what people are doing with it. People pole in roller skates and in trees, so you never know where people’s creativity will take it, especially now It has become more mainstream I think it will just keep growing. The Australian Pole Sport Federation is trying to get pole into the Olympics, that would be cool.

Can you share any exciting projects that you have coming up?

The school term has just started up again, so I’m back in the studio teaching classes, teaching privately and studying. I’d definitely love to audition for another theatre production soon and my next pole goal is to enter a pole competition, so we’ll see!

I love teaching. Helping people achieve their goals and to do things they previously thought they couldn’t do is the best and I get to teach people something I’m really passionate about.

PFLAG

with

SAM DAWSON

Rainbow Coffs Harbour Group is a local LGBTQIA+ group, who meet for drinks, dinners, picnics, bowling, and other social functions as requested by it’s members. I wanted to interview Robyn and Victor who promote and run this group to find out more.

Hi Robyn and Victor, its wonderful to know there is a group here for people who fall under the LGBTIQA + banner to be able to socialise. Why do you think this is so important? It is important that social groups like ours exist, especially in regional areas because we do not have the places, spaces, and resources like they do in the cities. Socialising helps improve the well-being and mental health of the rainbow community, regardless of their sex, gender identity, age, or sexual orientation. We want to see the Coffs Harbour area come alive again with rainbow events and activities inclusive of LGBTQIA+ people and their allies. We have over 460 active members, and growing. We want to get the word out there that Coffs Harbour is LGBTQIA+ friendly, and, there is somewhere to go where you will feel comfortable, and, have fun.

What kind of activities are on the horizon?

Our main focus at the moment is the picnic/ fundraiser on 11 March where there will be a sausage sizzle, raffle, games, activities and a prize for the best spread. Everyone is welcome.

If you think you can help us in any way, let us know. We are also looking for a volunteer photographer to help us capture the day.

Moving forward, we intend to have barefoot bowls, 10 pin bowling, dinners and are looking at a more regular ‘Sunday sesh’ type event somewhere. We have always asked what our members would like to see happen and what ideas they have, because, we are all about the members. However, further events will be dependent on what sort of turnout we get for the picnic. We really do need and want both the rainbow community, as well as the Coffs community to get on board with this.

Why are “safe” groups like this needed locally in our region? Research suggests that marginalisation due to sexual orientation and gender identity has been linked to higher rates of suicide, mental health disorders, bullying, substance use and exposure to violence among the LGBTQIA+ community compared to their heterosexual and/or cisgender counterparts. These are not stats that we want to see.

Traditionally regional areas have a lack of social events and activities for the LGBTQIA+ community. Online communities may not

fully address the isolation that the rainbow community may face, although it can serve as an important source of social interaction. However, we are hoping that by attending some of our events, people will be able to interact face to face with like-minded people, connect on different levels and feel safe and like they belong.

How can people find out about what’s on? The best way to find out what’s going on, or to find out how you can get involved and sponsor us for future events is to check out our website, visit us on social media, or email us using the links below:-

www@rainbowcoffsharbour.com.au

Rainbow Coffs Harbour

rainbowcoffsharbour

rainbowcoffsharbour@yahoo.com

We hope to see as many of you as we can at the picnic. We have some great raffle prizes, so buy some tickets through our Facebook group page, help our community grow, interact with our community, then, watch this space….

PFLAGcoffscoast (private, safe closed group) 0417 861 045

pflagcoffscoast@gmail.com

from Parents and Friends of Lesbians and Gays

DINING GUIDE

COVER DISH

Crispy pork belly served with cauliflower puree and honey roasted carrots from Coast Hotel

Hi Billie-Jo. Can you tell us a bit of the back story as to how you got into writing and recording music?

I guess it all began in school at Quirindi, I really enjoyed singing and took advantage of every opportunity to have a sing.

When I moved to Tamworth I became friends with Rachael Kennedy. She was playing guitar and writing songs and I was so inspired I had to be part of it, so I bought a bass guitar, got some lessons and joined the band!

I hung out in Tamworth for a few years but ended up heading to Perisher Blue for snowboarding and I chased that rainbow all the way to live in North America for several years. I started writing my first song in the carpark of Walmart, just singing about my experiences travelling. That first song opened a can of worms and I have been writing ever since.

When my partner Kyle and I moved to the Coffs Coast I linked up with Mark Bergin and Peter Clarke in Bellingen for the music project Quasi Dada. We had a fantastic time experimenting a lot with sounds and songwriting and released a few music videos and an EP. We had a few great wins with a spot at Bello Winter Music Festival, a feature on SBS Tour de France coverage and a promo video for Macaronis Surf Resort in Indonesia.

Working with Pete and Mark inspired me to

BILLIE-JO PORTER

Billie-Jo Porter is a singer/songwriter whose uplifting, fun vibe shines through in her music. You can find her playing lots of regular gigs at home here on the Coffs Coast and she has recently recorded and released some exciting new music.

start gigging so I could get better at playing and entertaining.

Being able to test out the new songs we had written in a live setting was so important to building my confidence as a songwriter.

How would you describe your style of music?

It is hard to pin down my sound, but it could be described as a singer/ songwriter that fits somewhere between Folk Rock, Roots and Alternative Country.

That is a tricky question! I grew up loving the stories in country music like Willie Nelson, Waylon Jennings, Brooks and Dunn, John Williamson, and the queen herself, Shania Twain. I also loved listening to hit radio and also singer/ songwriters like Carol King, Joni Mitchell and James Taylor. I also went down a rabbit hole of The Waifs, Jack Johnson, Bonnie Raitt and Michael Franti.

So when it comes to writing my own songs, I can draw from a wide variety of influences.

It is hard to pin down my sound, but it could be described as a singer/songwriter that fits somewhere between Folk Rock, Roots and Alternative Country.

What is your favourite sort of gig to play?

I love an intimate setting, where everyone is there for the music. The kind of room where the audience is ready to be entertained and between songs you can hear a pin drop. It really

makes for a memorable experience.

What would be your ultimate goal to achieve in your music career?

I am up for anything! A few short years ago I couldn’t have told you I would be recording and releasing my own music. I am just going with the flow and seeing what happens. I think this is one of those industries where having no expectations is a good thing.

My ultimate personal mission is to create a positive impact on the world around me through music. If I was going to dream, I would love to be able to tour around Australia and overseas with my partner Kyle on piano putting together a great vibe show that leaves you feeling uplifted and positive like a female Michael Franti. I would love to get my mits on a Golden Guitar, but mainly keep on focusing on being happy and having a laugh.

Where can people listen to, or find out more about your music and where you’ll be playing next?

Yes! My music is available on all streaming platforms. Check out billiejoporter.com for tour dates, music, official videos and more. Lets connect! Get on my mailing list available on my website to get all the news first!

*Selected cocktails apply, members only promotion.

OH WHAT A NIGHT

A Musical Tribute To Frankie Valli & The Four Seasons

OH WHAT A NIGHT! is a blockbuster musical revue conceived and directed by award-winning Broadway producer/director Michael Chapman, written by Motown producer George Solomon, with choreography by Paul Holmquist. ‘Sherry,’ ‘Big Girls Don’t Cry,’ ‘Walk Like A Man,’ ‘Can’t Take My Eyes Off You,’ ‘My Eyes Adored You,’ ‘Working My Way Back To You,’ ‘Let’s Hang On’ and ‘Who Loves You’ are just some of the many hits you’ll enjoy from the dynamic songbook of those boys from Jersey, FRANKIE VALLI & THE FOUR SEASONS.

While the smash hit JERSEY BOYS is a scripted musical biography of the group, OH WHAT

A NIGHT! is a loving concert and tribute, which features all the original hits as well as many Top10 releases not in the Tony awardwinning hit. This includes Frankie Valli’s biggest solo hit from the movie GREASE!

Between the score of recognisable tunes, OH WHAT A NIGHT! delivers informative and

often hilarious banter between the stellar, high-spirited cast. In 1990 FRANKIE VALLI & THE FOUR SEASONS were inducted into the Rock and Roll Hall of Fame. To this day their unique and irresistible music continues to thrill all ages. The personable cast of OH WHAT A NIGHT! stay true to the original recordings.

ROGER

L U N D I N D I

Roger Lundindi came to Coffs Harbour as a refugee in 2016. Since then he has been involved in a few youth programs including writing and performing with All One Under The Sun and as a coach and mentor at RISE Soccer. He has used his musical talent as a way to connect and wants to continue to use this as a tool when he moves into Community Services after he has finished studying.

Hi Roger. Can you tell us a bit about your background and how you came to be living on the Coffs Coast?

My name is Kofela Lundindi, known as Roger. I was born in the Democratic Republic of Congo in 1997. I came to Australia with my family in late 2016. We came to Australia as refugees seeking a safe home due to the civil war in Congo. Before we arrived in Australia, we lived in Namibia for six years in a refugee camp called Osire. Coming to Australia has given us a chance to rebuild our lives and have all the opportunities to study and find a happy life. This has been a happy ending for my family.

Could you share with us a bit about what it has been like settling into a new country and community?

At first, there was a lot to get used to. We felt so lucky to be able to come here and find a safe home after a very hard time in Africa. I really loved how welcoming Coffs Harbour people

were. We had neighbours who cooked food for us and told us about living here. At school, the teachers were really helpful and supported me a lot. I was lucky that I had learnt English in Namibia so the language wasn’t as difficult for me as it can be for others. It was hard to adjust to the weather as we had come from the hot season in Namibia and at first, we were really cold! I also, for a long time had dreams we were still in Africa and I woke up not knowing where I was and whether I was safe or still in the refugee camp or the war.

STARTTS and Anglicare were two services that supported us a lot to settle in. I went along to a STARTTS youth group where I met a lot of friends who had similar cultures and backgrounds; this was really nice for me and we are still friends to this day.

You are a DJ, Rapper and performer. When did you first start performing and what drew you to these particular art forms?

I was drawn to be a DJ because I loved music. In Namibia in the camp, we had a lot of different cultures in one place; Congolese, Angolan, Burindian, Tanzanian, Rwandan, as well as all the different cultures within Namibia. This meant so much - different music, culture and dance. This is where I started writing songs and getting involved in music through the church choir. I loved all the singing and the connection with all the other young people. I started getting all the equipment and music together to be a DJ only last year, and now I have started DJ-ing for parties, weddings and school formals. I love sharing music and seeing people dance and

THIS HAS BEEN AN AMAZING WAY TO SHARE OUR THOUGHTS AND EXPERIENCES AND HAS GIVEN OUR VOICES A PUBLIC PLATFORM.

enjoy themselves. I include a lot of different African music from all styles and genres. The first time I performed as a rapper in front of an audience was in Australia through the All One Under the Sun project.

What do you enjoy most about performing?

As a DJ, I love moving my body and seeing people dance. When I perform as a singer or rapper, I get a real confidence boost and love the feedback you get from the audience and all the clapping and cheering.

You have been part of the All One Under the Sun project. Can you tell us about it?

All One Under the Sun is a remedy to racism project and it is about inclusion, belonging, connection, education and empowerment of young people. I was invited to be part of the song-writing group in 2021, and together with other young people and Grow the Music, we wrote a theme song. We shared many things in one song with a lot of different voices involved. Young people often don’t get a chance to speak. This has been an amazing way to share our thoughts and experiences and has given our voices a public platform.

I fell in love with the goals of the project, which are to spread awareness about racism and to make a change in our community. Even just one

individual making that change, and learning about how it feels, makes a difference. Is your involvement ongoing and if so, what is next for the project?

Yes I am still involved in lots of different parts of the project including the Stand Up, Stand By theatre show and the Flash Mob dance project. As part of Stand Up, Stand By I am a performer and a mentor to young people from Orara High School. The play shows how bystanders can help when someone experiences racism. It asks people to think about what they would do. Would you stand up and help or just watch and let it happen? We will be performing this in March at the Jetty Theatre and will travel to Sydney to perform at the Riverside Theatre in Parramatta.

We hear you are studying Community Services. What made you want to pursue a career in this field?

I had been involved as a coach and mentor at RISE Soccer as well as helping out with the STARTTS youth group. Young people would tell me their problems and I would talk to the leaders and try to guide them in the right direction. It was suggested to me that I would make a good youth worker, so I decided to enrol in my Diploma and Certificate IV. I learnt a lot about how Community Services work,

and this has given me more skills to be able to provide better support for young people. What do you feel you could bring to this work, given your own personal experiences?

Having been through the experience of being a refugee and settling into a new country, I can relate to the young people coming from similar backgrounds. I have had to learn skills on how to keep centred and stay calm. I want to help young people when they are going through difficult times, so they don’t struggle and can have a happy ending in their life.

What are some of your goals for your future in this field?

I would like to get more work experience first, and then decide on a particular field to do further study at University level, as I feel there is so much to understand about Community Services. I would also like to find ways to use art and music in this work and keep performing and working as a DJ.

Stand Up, Stand By will perform at the Jetty Theatre on 21st and 22nd of March. For more information visit alloneunderthesun.com.au.

You are coming to Coffs and Port to appear in Got ya Back Productions Banjo performances over the next few weeks. Can you please introduce yourself to our readers?

My name is Noah Mullins and I’m from the Blue Mountains. I’ve also lived in Paris and San Diego. I started dancing in 2015 at A-Live PA in Penrith, and I’ve been singing and acting since I was 4 years old.

You have been in the industry since the age of 12, tell us about your highlights and what it’s been like growing up in showbiz?

When I was little, I did a lot of community theatre, but my first real gig was ‘The Songs and Stories of Peter Allen’ with Todd McKenney as young Peter. Right before my HSC exams, I was cast as Riff in the 2019/2021 World Tour of ‘West Side Story’ with Opera Australia. It was an honour to be a part of this show with such a young cast playing to real ages of the characters which hadn’t been done before. In 2021, I joined the company of Jagged Little Pill which toured to Sydney and Melbourne with a second season at the Theatre Royal in Sydney in 2022. I originated the role of Charlie and covered the roles of Nick, Phoenix and Andrew. A week before commencing 'BANJO' rehearsals, I was performing in 'La Cage Aux Folles' in Sydney playing the lead role of Jean-Michel.

What are you looking forward to the most about working with Tim and Steph and being involved with Banjo?

Currently, we have been in rehearsals for a week with opening night in Taree coming up. It's been an honour to work with these two and bring Banjo's story to life. It's been lovely having Tim guide me with the message of the story and what we want to create out of that. Working with Steph has been amazing and she has allowed me to contribute creatively and help her bring this story to life through movement. It's not often you get to work on a show and have this much creative input, so it's been a true blessing. Tell us about your pre performances warm ups and routines? Do you have a pre-show ritual?

I like to get to the theatre an hour before the show to make sure my props and costumes are where they need to be. I then start with a vocal warm up and then a physical warm up to best prepare me for the show. I enjoy improvising movement beforehand to get the blood flowing. It's also important to rehearse lifts prior to the show and check in with the cast and company

to make sure we're ready to take on any heavy themes of the show. I also like to listen to music to get me in the right headspace before I perform - probably Lizzy McAlpine or Coldplay. Apart from Banjo, what do you have lined up for the rest of 2023?

I have a really exciting year ahead with TV and stage projects in Australia and abroad, however, like many large productions, I am sworn to secrecy at this stage! What I can tell you is that my writing partner (Baylie Carson - currently in Six the Musical on the West End, London) are working on a TV series script in the genre of a dark comedy through the lens of neurodivergent people. For those who haven’t seen, or aren’t familiar with Banjo, can you tell them what they can expect for this show?

Banjo takes the imagery of Banjo Patterson's poetry and mashes it with Coldplay as a contemporary dance soundtrack to his life. It's a fun and touching look at how an icon came to be and what he meant to Australia then and now. Mat Brooker is sensational on his guitar and looping pedals. The show/room will be vibing.

Got Ya Back Productions welcomes Noah Mullins to the production of “Banjo” at the Jetty Theatre this month

Banjo takes the imagery of Banjo Patterson’s poetry and mashes it with Coldplay as a contemporary dance soundtrack to his life.

LOEBEL

Kylie Loebel is a ceramic artist who started with a pottery class in 2010 and hasn’t looked back! After plenty of study, some experimentation, and dedication to her craft she is now working on her art full time.

Hi Kylie. Can you tell us about your background and how you got into ceramic art?

I’m a trained Early Childhood Teacher, but I’ve always been interested in art, particularly ceramics. I started my ceramics journey by taking a Community College course after work in 2010 and was hooked. From there I enrolled in a Certificate 111 of Ceramics at Hornsby Tafe and went every Wednesday after work for 3 years. I absolutely loved it and the teachers at Hornsby were amazing. I was lucky enough to find a wheel

and kiln on eBay, and would fit pottery in around family and work life. At the time, and for a number of years after I made pots for just friends and family. We moved from Sydney to Fernmount in 2016 to be close to family. I started lessons with Tamasin Pepper, a wonderful local ceramic artist in Bellingen. It was fantastic to meet a whole new community of potters. When I heard that the Diploma of Ceramics was being offered at Coffs Tafe, I enrolled and haven’t looked back! With the support of my beautiful family I’ve been able to be a full-time potter since I graduated in 2020.

How would you describe your creative process and approach to making ceramics?

I’ve always made functional vessels or

jewellery, so I would initially start by looking at current trends or shapes and colours I like and then combining the two. There are certain objects I make regularly, such as bowls, cups, vases, planters and jewellery and I like to experiment with these objects to find different ways to decorate them or to redesign what I’ve already made to make it more functional. I am a small batch maker and a huge amount of work goes into every individual item. It will often take weeks to create and each piece is unique, I believe this adds to their beauty. Sometimes just using a new clay, tool or glaze can lead to a whole new line of work.

Can you walk us through the steps of creating one of your pieces, from concept to completion?

When I have an idea, I’ll often create a collage of photos of objects that are of a similar design or shape to what I want to make. I will have a go at making them, then refine them several times until they fit my idea. Sometimes I will experiment on the wheel and play with different forms until I come up with something I like. Where do you draw a lot of your inspiration from?

I love Japanese and Korean Ceramics in particular as they create such beautiful elegant shapes. Sometimes a bowl or a vase might catch my eye, so I’ll try to reinterpret the style by varying the shape or decoration and putting my own spin on it. I love pattern and have been interested in carving of late, so I might make a traditionally shaped vase and then carve it with different patterns to change the way glaze can interact with the surface.

Can you talk about the role that experimentation and taking risks plays in your art?

Ceramics is all about taking risks! You really

don’t know if what you are making will work until you open the kiln on the very last firing, it’s an exciting process but can be very frustrating! The Early Childhood Teacher in me has played an important part in my creative process, we always encouraged the children to experiment and see what would happen for themselves. It’s the best way to learn. A lot of the ceramic process is about testing your materials to see if they will work together and there are often lots of failures you don’t see. I’ve also been using techniques to combine glazes to create beautiful effects, one is called the ‘peacock technique’ and it’s really stunning. How do you stay inspired and continue to evolve as an artist?

I think I was really lucky to be able to study at Tafe, for a couple of reasons. Firstly it encouraged us to keep an eye on current research and trends by reading journals, joining associations and following ceramic artists on social media and secondly, by introducing me to a wonderful group of potters who have now become friends that I often bounce ideas off and sometimes collaborate with. Also assessing what you have previously made, then thinking of ways to refine your work. Last year I experimented with different glaze colours, this year I want to start to focus on a more limited colour palette and make a more cohesive line of work.

Continued over...

I’ve always made functional vessels or jewellery, so I would initially start by looking at current trends or shapes and colours I like and then combining the two.

Can you share with us any memorable experiences or challenges from your career as a ceramic artist?

I still see myself as a fledgling potter! 2020 at Tafe was a challenging year. For the majority of the year, we studied at home with online lessons. It was tricky as pottery is such a hands-on medium and it is easier to get help if you have someone watching to see where you need more assistance. It really made our year learn on our feet and forced us to become more reliant on researching and problem solving on our own, two traits you really need when you are a potter. I think this period gave me greater confidence in my skills. The current challenge is to

find a way to make my work financially sustainable, finding different avenues to gain income and also to find a balance between making things people want to buy and making things I love. The most memorable experience would have to have been finishing my major project at Tafe. I was making a series of 10 vases and had done a lot of testing on the glaze. Luckily they worked beautifully and I think I sold 2 of them before they left the kiln! A few of my friends and I had a small exhibition in Carriageway in the

few of my friends and I had a small exhibition in Carriageway in the Emporium in Bellingen just after we graduated. It was really successful and it was that that made me think I could do this for a living.

Emporium in Bellingen just after we graduated. It was really successful and it was that that made me think I could do this for a living.

Can you share any exciting projects or exhibitions that you have coming up?

I am teaching pottery to the preschoolers 1 day a week at Petit Early Learning Journey where I used to work. It’s great to be back sharing my passion with the children and the wonderful staff. I am also a member of the Coastal Claymakers and we are having our 20th Anniversary

A

Exhibition at the Nexus Gallery in Bellingen in April. Last year a wonderful friend, Lucy Sittczenko opened a beautiful florist and homeware shop in Coffs Harbour called The Mudroom Shop. She asked me and my fellow potter Caroline from Takaratoo Studio if she could stock our work. I’ve been working on a few floral/garden Ikebana inspired pieces for her. We will be running ‘Pottery and Plonk’ workshops there. We started these a few years ago at the Depot Café and they were enormous fun. The first one is on 1st April and you can find more information about this on Eventbrite if you look up The Mudroom. Caroline and I are also starting a mobile pottery workshop business, you can find us @claybagscoffscoast. What advice do you have for aspiring

We will be running ‘Pottery and Plonk’ workshops there. We started these a few years ago at the Depot Café and they were enormous fun.

ceramic artists or those who are just beginning to explore this medium?

I still feel like an aspiring artist myself, but the best thing to do would be to educate yourself about the process of making as much as possible. Find a class or course, read, or watch established potters on YouTube. Most importantly, practice! It takes years to really master the potter’s wheel and to learn hand-building techniques so that you can make pottery that is beautiful and functional. One of my favourite potters, @moondobang said when he was studying pottery in Korea

they spent a whole year learning to throw a cylinder. If you see his work now, it really paid off! Find potter friends, they will be your greatest resource and support and most importantly, make what you love. Where can readers view your work or follow your journey?

I currently sell my work in 2 shops in Coffs Harbour, Kaleidoscope and The Mudroom and The Plant Bunker in Brisbane. I will also be at a number of markets this year; the Bellingen Autumn Plant Fair, the Made With Love Markets in May, September and November and the Bellingen Artisan Market. I’m online on Facebook and Instagram @ yellowrobinceramics and @claybagscoffcoast for workshops.

SALTER POLLY

Polly Salter has been surfing with her Dad and brother since she was about four years old and playing netball with her Mum as coach since she was about 7. Sport is definitely a family pastime and Polly is excelling at everything she puts her time into!

hen did you first start surfing, and what inspired you to pursue it as a sport?

Maybe when I was about 4 years old with my Dad and my brother. Who is your biggest surfing inspiration, and why do they inspire you?

I like how good Stephanie Gilmore and Mick Fanning are, and how easy they make it look.

My Dad, Barney Miller and a bunch of the local Sawtell surfers that look out for and encourage all the groms to go surfing. There are more and more girls who surf in Sawtell, they make it very friendly in the line up.

Wwith dripping wet hair and eating toast in the car. This year I am School Captain at Mary Help of Christians Primary School in Toormina, so we have to get out of the surf a little bit earlier, to make sure that we get to school on time! What advice would you give to young girls who are interested in getting into surfing?

the court, and why?

Being a little bit short in size puts me into the mid court positions; wing defence, wing attack and centre which I enjoy as I can get lots of intercepts and help set up the goals.

Can you describe your training routine, both on and off the court?

We try to surf as a family before school, after school & on the weekends… we are often just getting to school on time, with dripping wet hair and eating toast in the car.

Just get out there and have a go. Make sure it is fun and do it with some friends. It's ok to be a bit scared but don’t give up and surf as often as you can. Being part of the Sawtell Boardriders is great too. Sawtell & Woopi Boardriders all have great support for any groms wanting to get into surfing. They provide lots of encouragement and fun. It is a great way to make lots of new friends and become more confident in the ocean.

Can you describe the feeling of riding a wave for the first time?

Fun, fast, exciting!

How do you balance your passion for surfing with school and other responsibilities?

It helps that my family loves the beach. We try to surf as a family before school, after school and on the weekends. We are often just getting to school on time,

When you're not surfing you're on the netball court, when did you start playing?

When I was 7 years old, Mum still plays and has coached me and my friends for the last few years at Sawtell-Toormina Netball Club. Mum’s a great coach and playing with my friends makes it lots of fun.

What is your preferred position on

Mondays and Wednesdays we train as a team with the Coffs Harbour representative team, Thursday with Sawtell-Toormina and games on Saturday. I go for long runs each week and I guess surfing is extra fitness too. Also with Sawtell Boardriders we do cross training with Luke Morris at Barneys on Fridays afternoons that is super fun too.

What has been your biggest accomplishment in netball so far? A couple of achievements come to mind. Winning the club grand final with Sawtell-Toormina in 2021 and making the Under 12's Coffs Harbour Representative team this year. They were both challenging and required lots of effort, which made it very rewarding.

Where do you hope to see yourself in 10 years in the sports you play?

Going for early surfs with my Dad and brother, travelling the world surfing with my friends and playing netball with my friends (and maybe mum?). Hopefully still playing representative netball. I love surfing and netball as they are both a great way to make friends, travel, keep active and have a healthy lifestyle, so I plan on doing them for as long as I can.

LAW OF NUTRITION

RACHEL LAW

Local personal trainer and nutritionist, Rachel Law delves into the motivation behind her nutrition and fitness journey. Rach also shares the importance of exercise and diet for our mental health.

What is your connection to the Coffs Coast?

I was raised here and I have seen the growth and change in the Coffs coast over the last 38 years. I’ve bought up my beautiful two boys here, worked and made some long lasting friendships.

Tell us about your business, Law of Nutrition. What services do you provide?

My business provides a positive approach to a flexible lifestyle. Working on the whole person as an individual for nutrition, personal training and mindset.

In terms of your personal motivation, did you have a particular moment or time in your life when you decided that you wanted to pursue a healthier lifestyle?

Yes, definitely! I had just moved out of my Dad's place and one of my housemates was always negative to me about my weight. I then decided to create a healthier lifestyle by eating healthier and daily exercise. Once I became a Mum I decided to pursue it even more. I studied, worked hard and was dedicated to learning more as I knew I wanted to help people change their lives. I realized how important a healthy lifestyle is to your mental health.

How do you know what diet and exercise works best for each individual? What

have you tried that you didn’t enjoy?

Everyone’s diet and training is different, it truly depends on their lifestyle as to what works best!

To be honest I haven't really tried too many of those fad diets but I have seen plenty of my friends try them. My thoughts are that they are a quick fix and many times people revert back to their old tendencies.

My program works on a complete lifestyle change for the body and mind. Describe what mental health benefits can result from exercise?

The mental health benefits are endless. It can relieve stress, anxiety and increases serotonin which is the hormone which stabilizes mood and feelings. It can also help you sleep better which will help with general well-being.

How much exercise is necessary to derive these benefits?

As much as the individual wants, there is no recommended amount. It’s hard to say as everyone’s mental health is different. Exercise can be used to switch the brain off from everyday stresses and concentrate on the movement instead.

How else can we encourage people to be more physically active?

There are plenty of ways to become more physically active, even just start off with a walk a few times a week with your family, get outdoors and do all the fun things like

kayaking or outdoor sports. Make plans with your friends to keep yourself accountable, join a gym or fitness facility.

What advice would you have for someone that wants to get into exercise for their mental health?

Do exercise which you enjoy and you look forward to rather than something that you don’t like. So if you don’t like cardio then a weights program may be something that helps you stay consistent. I myself don’t like burpees and if someone told me I had to do them I would make up every excuse not to exercise. Training with friends can be another good thing for mental health as you can keep each other accountable as well as enjoying social time.

We are trying to get people to start doing something TODAY, and your words may just help them do that. What would be an experience from your own training that you think people could learn from? It may be challenging at the beginning but the more you look after your body the easier it will become, consistency is so important, set a goal, and make your health a priority. You are the only one who can look after it. I’ve had to look after my kids and in order to do that I have to look after myself.

How can we get in touch?

Follow me on social media rahellaw

Or contact my mobile number 0413012554

Anytime fitness Toormina 0433 922 911

STUDIO SAPPHIRE

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SELF-COMPASSION

Love and compassion are necessities, not luxuries.

Having compassion for others is often easy, we notice someone suffering and we express our compassion. You feel and are moved by their suffering, you feel how difficult it must be for them. The word itself, compassion, means to suffer together/with. When this occurs, you feel warmth and caring and you feel motivated to relieve and help that person’s suffering in some way. Having compassion also means that you offer others understanding, kindness, and a gentle word when they fail or make a mistake, rather than criticising and judging them harshly. This is not pity, it means you realise that failure, suffering, and imperfection are human experiences that we all share.

Self-compassion on the other hand can be difficult for us to do. We need to acknowledge our pain and suffering in challenging times and respond to ourselves with kindness and care. Many scientific studies have been completed that tell us about the benefits of self-compassion, such as love, joy, contentment, gratitude, and psychological

wellbeing. One study discovered it may also protect against depression and another found that self-compassion reduced PTSD, anger, pain, stress, and reduced self-criticism. There is also scientific research that has found from brain scans that the grey matter in the brain is increased, the grey matter is the part that regulates emotions in the brain.

Having self-compassion is not a form of pity. On the contrary, self-compassion is the remedy to self-pity. Self-pity says, “poor me”, whereas self-compassion recognises and acknowledges that life is difficult for all humans. Research has shown that self-compassionate people are more likely to engage in less rumination and perspective-taking than focusing on their distress and difficulties.

Practice grounding yourself to ‘get back into the moment, into your body’ try pushing your feet into the floor, push your hands together, and focus on your breathing.

When we talk about self-compassion it means acting the same way towards ourselves when we are having a difficult time, or when we notice our faults, and judge ourselves for our inadequacies or our imperfections. It means you are kind and understanding when you are confronted with personal failings, after all, who ever said you were supposed to be perfect? Remember you are not alone, this is experienced by all human beings. We often get caught up with our inner critic telling us unhelpful thoughts and feelings, the negative stories that frame our life which is often on replay. The stories we say to ourselves that define our reality, become our internal belief system. Our belief system plays a defining part in our lives and who we are.

Self-compassion involves noticing and acknowledging how difficult it is right now, or how painful the thoughts and feelings are, rather than ‘getting on with it’ or ignoring it. We need to ask ourselves how we can care for and comfort ourselves at this moment. Try to drop the struggle and make peace with your thoughts and feelings. Practice grounding yourself to ‘get back into the moment, into your body’, try pushing your feet into the floor, or push your hands together, and focus on your breathing. When refocused, re-engage in the ‘here and now’, and do the things you enjoy and love doing. Re-engage with life, with people you love and care about, and focus on what is important right now.

Until next time, be kind and gentle with yourself.

Julie Thomas MCouns, BPsychSC, BEd(ECTeach) Member of Australian Counselling Association Member of WPATH

with JULIE THOMAS

COUNSELLING CONVERSATIONS

SELF DIAGNOSIS

Skin types vary from person to person and are generally classed as normal, dry, oily, or combination. Some people may even have a combination of these skin types in different areas and it is quite normal for your skin type to change overtime.

As we age our natural oil production tends to reduce and there are several factors that may contribute to this process, such as genetics, hormones, natural sebum production and environment.

It is quite challenging to self-diagnose our skins without the correct education and tools.

The first thing to talk about when it comes to diagnosing our skin is the “type”. Many incorrectly say that they have oily skin. We have to remember that our natural oil is our best anti-aging product as it keeps our skin healthy and protected.

We have an invisible layer on the surface of our skin called the acid mantle or barrier, which is a combination of oil and sweat. This layer is slightly acidic, 5-6 pH in fact when healthy, and it protects from bacteria and pathogens. When this layer is “stripped” with soaps, cheap facial wipes, astringents and hash products we open our skin up to

SKIN SOLUTIONS

FROM NEUE SKIN CLINC with WENDII TREADWELL

sensitivities, blackheads and potentially acne. Choosing the correct cleanser is the first thing we do when a new client comes to improve their skin. As I mentioned before, our natural oil is our best anti-aging product and we need to love it, not loath it.

A good indication to determine your skin’s oiliness is at what time of day does it feel oily? If you wake up with a shine on your skin and can feel that it is “greasy” then you are oily. If by 10 am you feel this, you have slightly oily skin, if you feel this in the afternoon then you are likely to have normal skin and if you never feel any oil on your skin then it is possibly a true dry skin.

Hydration is another factor when it comes to self diagnosis. Remember that skin type is to do with the natural oil production of the skin whereas hydration is the water in the skin. It is important to have the correct amount of water to keep our body hydrated. Surface dehydration is quite different. That

is using correct products such as hydrating sprays and serums to hydrate which you need to hold in with a moisturiser. Don’t be fooled to use water sprays as the water will just evaporate off your skin and cause more dehydration.

Ingredients in current skin care can also contribute to issues with the skin. Always read the first 5 ingredients of a product and google what they are – you may be surprised how many are silicones and plastics. Many supermarket and chemist ranges are high in mineral oils/ petroleums which can clog the pores or not let the skin “breathe”. Also take note of artificial colours, preservatives and essential oils as these can react with UV and may cause pigmentation.

Investing in your skin is important, just remember you have it your whole life. I never say it is too young to start looking after your skin either. Prevention is always better than a cure.

focus contributor.

Remember that skin type is to do with the natural oil production of the skin, whereas hydration is the water in the skin. It is important to have the correct amount of water to keep our body hydrated.

YVONNE ARGENT

Yvonne Argent has been part of the CWA for over 20 years, and she brought the Knitted Knocker Knit-a-Thon to life through the CWA in Gunnedah in 2017. After moving to Urunga a year ago she is now organising a local event here on the Coffs Coast.

Hi Yvonne. Can you tell us about your background with the CWA and how you first came to join?

I joined the CWA over 20 years ago when I moved to an area where I hadn’t lived before. I bought a raffle ticket in the street and the rest is history as they say and I’ve been with the CWA ever since. My journey has taken me from being an ordinary member right through to being an executive member at a state level. I’ve thoroughly enjoyed my 20 plus years and I’m still enjoying it!

You have been involved in organising a local “Knitted Knocker Knit-A-Thon”, can you tell us about this event and what you are hoping it will achieve?

I first launched Knitted Knocker Knit-a-Thons statewide in April of 2017 through CWA. This was after I’d had a double mastectomy myself, and so the journey has been to supply Knitted Knockers to the nearest cancer centres wherever I am. This is the history behind it and the local area here has taken it on board and seems to be really running with it, so it’s looking like it’ll actually be pretty big. What inspired you to use your knitting skills to support cancer patients and where did the idea for this particular type of event come from?

I got the original pattern off the internet, it was American and very, very difficult to

understand. So I sat down and thought ‘there are a lot of elderly people that love to knit, we could do something with this’, but they were never going to understand the original pattern. I changed the whole pattern and made it really simple so you get the same result but in a way that people can easily understand.

Can you walk us through the process of creating a knitted knocker?

You just need a pair of 3.75 knitting needles, and we supply the cotton to knit them at the Knit-a-Thon. It’s really very easy, if you can do pearl and plain you’ve conquered it before you even start! You will have to be walked through the first couple of rows to get the idea and once you’ve done that you’ll be able to produce them quite fast. It’s an exciting and fun day and we have people who have offered to do skits and goodness knows what else! How can others get involved in this event?

To get involved you can contact myself, Yvonne, on 0490 926 915. You just need to let us know if you’re coming so we have the right numbers for catering purposes. We charge $10 which will cover morning tea and lunch, tea and coffee and it will also go towards paying for the cotton etc that we need for the day. The event will be held on the 12th April, 9am-3pm, at the Boambee East Community Centre.

Can you share any memorable

experiences or challenges you've faced while organising this Knit-a-Thon?

We have some really lovely stories. I first launched it at the CWA in Gunnedah and we had so many people turn up we had to put out extra tables and chairs. Everybody had such a wonderful day making new friendships and as a lot of them were cancer survivors themselves, they told their personal stories. It’s a day where we can contribute to those that are going through it currently, but also it’s a time to share our own experiences and build friendships and support each other.

The local Breast Care nurses are really happy to see this event taking place too and we plan on giving them a huge pack of Knockers to haul out at the end of the day! This means they can donate them to women to use after their mastectomy. We make them to fit different bra sizes and so you just insert them into your bra and it gives you a bit of a confidence boost, which is so important at that time.

How do you see this event evolving in the future?

I think we should do it once a year! It's such a great day and apart from the contribution we are making, it’s also a great chance to get to know other local women. I have only been in the area for 12 months and I’ve had a ball since being here, there is such a great community of women here.

Thanks Yvonne.

PHARMACISTS

Tanya Maloney, owner of TerryWhite Chemmart Coffs Harbour, Park Beach Plaza and Express Coffs Harbour has seen the brand grow since she started as the sole TerryWhite in the area in 1993, to the five we have currently, 30 years later. Tanya started her career working for Terry White before she entered into a partnership with Terry in her Coffs Harbour pharmacy. Learning from the best (Terry and Rhonda White), Tanya is now the sole owner of two of the pharmacies serving the Coffs Coast.

Callan Beesley, owner of TerryWhite Chemmart Nambucca Heads, commenced his relationship with the brand as a student working for Terry and Tanya where he developed his passion for the brand and helping the local community. It was no surprise that this talented young man spread his wings to begin his career as a pharmacist-owner in 2021.

The partners at TerryWhite Chemmart CHC Pharmacy and Toormina are the most recent addition to the brand, converting the already established pharmacies that they have owned since 2012 and 2016 respectively, to the TerryWhite Chemmart brand in November 2022. They are proud to be associated with the brand that helps them deliver expert health advice and service to their customers.

While the five pharmacies are all small businesses and are individually owned by one of the three

listed owners, they share a common link in their belonging to the brand – TerryWhite Chemmart.

TerryWhite Chemmart is held in high esteem across the country as the owners of today such as Tanya and Callan, have maintained and built on the strong foundations of care, compassion, and mutual respect that the brand’s co-founders –Terry and Rhonda White AO, started in their first pharmacy at Woody Point Redcliffe Peninsula, Queensland in 1958.

Over time, the brand has grown and developed, merging with other like-minded brands to become Australia’s Favourite Pharmacy –TerryWhite Chemmart.

Today, TerryWhite Chemmart is one of Australia’s leading retail networks, with over 500 community pharmacies employing over 5000 people. Their CareClinics provide health services to their community including health checks, diabetes consultations, vaccinations and medication packing services.  They are the number one pharmacy group for vaccinations, having delivered more than one million COVID-19 vaccinations since the vaccine rollout commenced. Their goal is to ensure every Australian has easier access to a network of highly trained pharmacists delivering expert health advice every day.

And the five local TerryWhite Chemmarts across the Coffs Coast are doing just that!

Tanya, Cal, and the CHC partners have the heritage, systems, support, and disciplines of the large national brand but are also able to

maintain the nimbleness and personality of their own small businesses. They are all committed to the brand’s focus on health, wellness and convenience, whether that be by offering home delivery direct to your door, click and collect for your convenience, beauty treatments to help you look and feel your best, and CareClinics to discuss your individual health care needs.

The brand may have updated its advertisements over time, its delivery cars have modernized and the pharmacy colours may have changed, but their commitment and dedication to care have remained true and trusted since 1958.

Recently the brand launched the exciting app –myTWC and Tanya, Cal and the CHC partners have embraced this service wholeheartedly. myTWC is the care of the pharmacy in the palm of your hand. It offers convenience through an easy-to-navigate app experience by enabling eScripts, the ability to purchase products, and book pharmacy services. The features include medication management, rewards, digital receipts, family mode and the ultimate convenience.

Pop into one of the five pharmacies today and ask the teams to sign you up.

One thing is evident - Tanya, Cal, and the CHC partners put you, their customer, in the centre of everything they do. Pop into your local TerryWhite Chemmart today and let them know how they can partner with you on your health, wellness and beauty journey today!

The health, wellness and beauty needs of Coffs Coast residents are in good hands with five TerryWhite Chemmart pharmacies serving our local community along the Northern NSW coast – from Coffs Harbour, through Toormina to Nambucca Heads.

TerryWhite Chemmart Pharmacists have the Coffs Coast covered!

Tell us a little bit about yourself and your business…

As a North Coast local, born and bred, I started my Coffs Harbour pharmacy career 23 years ago. First as a manager, then business partner and now sole owner of Terry White Chemmart Coffs Harbour and Express – both located in Park Beach Plaza. There have been challenges along the way, but I wouldn’t change a thing – I am where I want to be.

TerryWhite Chemmart Coffs Harbour has been trading in Park Beach Plaza since 1993 - this year is our 30th birthday! We have established a reputation for playing an important role in providing medications, services and advice to improve the health outcomes of our local community.

In 2014 I opened my second pharmacy, TerryWhite Chemmart Express Coffs Harbour, located within Park Beach Family Practice Medical Centre, also at Park Beach Plaza. This helps locals who want to quickly pop in for a script without the shopping centre crowds. We have all options covered.

We are a big family at TerryWhite Chemmart Coffs Harbour – we love looking after the business, our teammates and our customers – we still get a thrill every time we know we have helped someone – it is what gets us out of bed in the morning.

What motivates you in your role and your business?

This is my 27th year as a pharmacist and I still love what I do! As a pharmacist I have the opportunity to positively impact people’s health and as a leader, I have the opportunity to mentor my amazing team and see them grow. What is your proudest mentoring moment?

I love mentoring my team and my managers and seeing them develop to their full potential. Their leadership has been acknowledged over the past 12 months with Retail Manager Dani Davis named as NSW State Finalist for the Guild Pharmacy Assistant of the Year & Pharmacist Manager Sarah Ding awarded the prestigious TerryWhite Chemmart Pharmacist of the Year Award for 2022. Sarah leads our 9 pharmacists and assists them with dispensary workflow, professional development, and clinic services. She is the spearhead of the team who have delivered over 20,000 COVID-19 vaccinations during the pandemic. She is an excellent trainer and coach to interns and Pharmacists that are new to the field and is admired and respected by her team.

What have you learnt in the last 12 -24 months that you have brought to the business?

During COVID19 our business model had to be responsive to ensure it maintained a position in the future business landscape. We had to adapt our processes and workflow fairly rapidly

due to the introduction of Telehealth, electronic prescriptions, as well as increasing demand for deliveries and online orders. The good thing is that these services all remain, and we are now able to build on those with the launch of the new myTWC app it really is a gamechanger. We are committed to continuing to grow and develop to meet the needs of our customers. Tell us the new and exciting products/ services that are happening in 2023?

We will keep building on our existing services. This year we have a renovation planned to add more consulting rooms so we can continue to offer to our customers timely access to our clinic services including vaccinations and our sleep apnea clinic. We also have two pharmacists on our team who are diabetes educators and are available to book consultations. We are also excited about being able to practice to full scope and offering our customers clinic services such as travel vaccinations, treating uncomplicated urinary tract infections, and prescribing for certain conditions.

What’s the best way for other businesses or readers to connect with you?

TerryWhite Chemmart Coffs Harbour

02 6652 4188

coffsharbour@terrywhitechemmart.com.au

TerryWhite Chemmart Express Coffs Harbour

02 6652 6507

coffsharbour2@terrywhitechemmart.com.au

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TerryWhite Chemmart Coffs Harbour & TerryWhite Chemmart Express Coffs Harbour

Tanya Maloney

Are you new to the TerryWhite Chemmart brand?

We have rebranded from Amcal Coffs Harbour to TerryWhite Chemmart CHC Pharmacy and TerryWhite Chemmart Toormina. Our pharmacies are locally owned and operated. We have provided expert advice and care to our community and its Aged Care Facilities since 2012.

Because medication safety matters.

What makes your pharmacy unique?

We specialise in complex medication management and Aged Care Facilities. Taking multiple medications can be time-consuming and confusing. Our passion is simplifying and tailoring your medicines to suit your life. We achieve this by consolidating your medicines into simple daily doses, such as blister packs (Webster packs) and medication sachets.

Tell me about your robotic dispensary.

Our ROWA robotic dispensary provides exceptional quality, speed, and accuracy.

Temperature-controlled point-to-point scanning technology keeps medications safer for longer, which is vital during a Coffs Harbour summer!

Tell us about your packing system.

We link directly with your doctor for accuracy and to save you time. Your medication profile and prescriptions are updated instantly. New medicines and medication changes can be processed or delivered without delay.

I hear you have a robotic packing machine

Yes, we use a robotic packing machine that links to your medication profile to provide a

true ‘contactless’ packing solution. Minimising physical handling offers exceptional accuracy, quality control and reduces the risk of transmissible infections. Our system is one of the safest in the industry for patients in the community and Aged Care Facilities.

So why is CHC Pharmacy’s system so safe?

We have a sophisticated checking process beyond what many other pharmacies offer. Using artificial intelligence (AI) and robotics, every medication we pack is photographed, scanned against the doctor’s order, and verified by our specialist pharmacists. Our system provides ten times the accuracy of handpicked systems some pharmacies use. Medication safety matters, especially for patients in Aged Care Facilities. We are your local aged care pharmacy specialists.

What about the environment?

Our system is the environmentally responsible option and produces 10% of the plastic waste of blister packs (webster packs). Medication sachets are a responsible option if you care about the environment for generations to come. Do you compound medications?

Yes, we prepare personalised medicines for patients whose needs are not met by commercially available preparations. We manufacture hard-to-get (out-of-stock) medications and modify medication dose forms,

e.g., from solids to liquids for children. Our pharmacists have specialised training, and our products are independently checked for quality control.

We are locals like you, and we are passionate about the health of our community and the safety of elderly patients in Aged Care Facilities. What’s the best way for other businesses or readers to connect with you?

TerryWhite Chemmart CHC Pharmacy

02 6652 2336

chcpharmacy@terrywhitechemmart.com.au

TerryWhite Chemmart Toormina

02 6658 8333

toormina@terrywhitechemmart.com.au

TerryWhite Chemmart CHC Pharmacy & TerryWhite Chemmart Toormina

Tell us a little bit about yourself

I’m a Coffs Harbour local, I was born in the old hospital on Harbour Drive (High St) and I’m married to an amazing woman (Chanel). Our two children Oscar (4) and Myla (1) are my two greatest achievements. Spending quality time with them when I’m not working is my number one priority.

What educational path did you take to become a pharmacist?

I studied a Bachelor of Pharmacy at the University of New England. Did you always want to become a pharmacist?

I don’t think any child grew up fantasising about becoming a pharmacist. My journey started working for Tanya at the Coffs Harbour store as the delivery driver after school. This role expanded after I finished Year 12 to a role within the shop (doing anything and everything) while I started studying to become a marine biologist. When Coffs flooded in 2009 my house was inundated and I lost all my notes and computer with uni work. I then deferred my studies to try and make some more money with the intention of going back the following year. Tanya gave me more hours and allowed me to work in the dispensary, I think she got sick of me asking so many questions about the

different drugs that she told me that I should study pharmacy with the promise of a job upon completion. After completing my studies I undertook my internship at TWCM Coffs and worked my way up to the role of Pharmacist Manager. In 2020 an ownership opportunity presented itself in Nambucca Heads and I took the leap.

What have you learnt in the last 12 months that you have brought to your role?

I have learnt to understand that a person’s actions and behaviors are influenced by factors that I cannot see or often understand, and that I shouldn’t let my preconceived perceptions affect the way I interact with them. I have placed a heavy emphasis on improving my empathy and sympathy when talking with clients (and staff), to ensure that I don’t trivialise their concerns. This action has helped me to improve my relationships with people which has allowed me to help them further improve their health.

Tell us the new and exciting products/ services that are happening in 2023?

The expansion of the clinical services that pharmacists can offer is an exciting development. UTI treatment and the ability to provide prescription level medications for certain conditions will be very beneficial for the community. This means that 2023 will be a big clinical skills development year for me. Further qualifications need to be obtained to provide these services.

Expansion of our online shopping with click and collect and the TWCM app are going to be great.

We are also installing a dispensing robot. We are quickly outgrowing our dispensary space and needed another way to improve storage and dispensing efficiency.

What are your business’s core values?

It’s simple, the three RP’s. I am striving to have; the Right People, selling the Right Products and for the Right Prices. The TWCM brand has provided me with the Right Products and Right Prices and we have managed to become the Right People, through training and a strong emphasis on customer service

Tell us about your strengths from a business and personal perspective.

I’ve always considered myself a hard worker, this work ethic is what put me in the position that I’m in now. However, now that I’m running a business, hard work alone doesn’t cut it. I’m constantly trying to identify any shortcomings in my skill set and develop methods of overcoming them. I apply the same technique to my personal life as well where I am trying to be a better; husband, father, son, brother, uncle and friend.

What’s the best way for other businesses or readers to connect with you?

02 6568 6018

nambuccaheads@terrywhitechemmart.com.au

Terry White Chemmart Nambucca Heads

Callan Beelsey

Nambucca Heads TerryWhite Chemmart

TerryWhite Chemmart Coffs Harbour

Shop 51 Park Beach Plaza Cnr Park Beach Rd & Pacific Highway Coffs Harbour NSW 2450 02 6652 4188

coffsharbour@terrywhitechemmart.com.au

TerryWhite Chemmart Express Coffs Harbour

Part Shop 303 Park Beach Plaza, 253 Pacific Highway Coffs Harbour NSW 2450 02 6652 6507

coffsharbour2@terrywhitechemmart.com.au

TerryWhite Chemmart CHC Pharmacy

Specialist Medical Centre 343-345 Pacific Highway Coffs Harbour NSW 2450 02 6652 2336

chcpharmacy@ terrywhitechemmart.com.au

TerryWhite

TerryWhite

Can you tell us a little bit about your business? The Green Galley is a vegetarian and vegan takeaway café located at the beautiful Coffs Harbour International Marina. It’s easily accessible with outdoor seating next to a lovely community garden. We opened late December 2022 so we’re quite a new business.

Our café serves a selection of delicious and nutritious toasties, wraps & burgers (with many gluten free options), as well as amazing coffee, quality teas, health enhancing lattes and plant based smoothies.

What’s your favourite part of the work you do? The people. I’ve experienced so many enriching conversations and connections and there’s many more to come. The sense of community is strong and I feel blessed to be in such a beautiful location.

I also love making coffee and get great satisfaction creating and providing delicious vegetarian and vegan food for locals and visitors alike.

Who is your greatest influence in business? My partner - Sean. We influence each other equally, support each other and work through all the challenges that a new business brings. We complement each other with our strengths and work well as a team.

NIKKI PARKER

We each hold our own ‘visions’ for our business and inspire each other with positive potentials and possibilities.

A couple of my friends must also get a mention here. Melina who created our branding identity style and logo has been an invaluable inspiration as well as a high-school friend Britt who inspired me to create the ‘GG Vego Pattie’.

Melina has her company blackswatch.co and developed the (business award winning) quint design app. She has always been generously supportive of entrepreneurs and charities alike using her professional design skills. Britt has a background in podiatry and is in the process of developing her own business Odecea – a conscious barefoot shoe company with style. It’s great to be connected with like-minded women who support and encourage each other.

Have you always lived on the Coffs Coast?

I have lived on the Coffs Coast for a couple of years and it definitely feels like home now.

I recently walked up Mutton Bird Island/ Giidany Miirlarl. Standing on the magnificent island looking around at the ocean and mountain ranges really deepened my appreciation for the breathtaking beauty of this part of the world. Since living here I’ve met so many lovely people so that naturally

adds to the whole experience. What piece of advice would you give women making their way in the business world?

• When developing a business plan, have a clear vision of what you want your business to be, look and ‘feel’ like. Creating a visual representation/collage of these concepts is helpful.

• Invest in a high-quality professional branding style and identity – it’s truly amazing what a great logo and branding can do for you and your business.

• Trust that if you have good intentions the right people and opportunities will arise to assist you.

• Be prepared to take on constructive criticism - however do not let the opinions of others waiver your resolve.

• Be resourceful – seek out people in your life who have skill sets that could complement your goals, their assistance and advice could be invaluable (big love to my family).

• Have patience with the process.

• Believe in yourself – know that you can do it because you can.

Where can people find out more about your business? Visit

FROM THE DIGITAL LANEWAY

CATH FOWLER

THE GREEN GALLEY

Bethany LANGFORD

The Community Transport Company doesn’t look like your average aged care or disability service provider. Their branding is more akin to a hipster brewery or coffee roaster. But according to their CEO Bethany Langford, there was a method behind the madness to move away from the crowd.

Research shows that for anyone over the age of about 40, we think of ourselves as between 10 to 20 years younger than we actually are.

Anyone marketing to an 80 year old would be better off tailoring their message to a 60 year old.

Differentiation has been the name of the game for this company which over the past five years has been focusing on continually improving it’s own performance and creating the biggest social impact that it can have.

Working with the University of NSW, The

Community Transport Company was able to put a dollar figure on their Social Return on Investment (SROI) - the amount of social value that it creates for the community. It turns out that for every $1 received in income, the company returns between $14 - $40 of value to the community – an incredible investment in anyone’s book.

This is social value and impact creation at its finest, and the best representation of how transport and mobility affects the health and wellbeing of our whole society.

The social value is found in savings to the taxpayer in public health costs, aged care and disability costs, better educational and employment outcomes, retail, sightseeing and tourism spending and a happier society in general.

But their story isn’t just about a happy community. The Community Transport Company has made the pursuit of efficiency it’s focus over the last five years and now find themselves in the position of one of the

most efficient accessible transport services in Australia.

“Organisations with social values at their core need to make sure their business model is the right one to compete in a commercial environment,” Ms Langford said.

Good business is imperative to achieve a good SROI and there is absolutely no reason why the not-for-profit sector shouldn’t adopt a smart, efficient and competitive approach to their operations.

To be taken seriously in the world beyond charities and government funding, The Community Transport Company has leveraged its biggest competitive advantages - volunteers and social values.

Combining these factors with the newest technology puts The Community Transport Company out in front as far as mobility is concerned.

Looking both internationally and within Australia, the company found that there was no one platform that could provide an effective technological solution to both mainstream and accessible, on-demand and pre-booked transport. Some also fell short when it came to being able to provide services beyond built-up populations.

We looked to Europe, North America and

THE COMMUNITY TRANSPORT COMPANY - CEO

Good business is imperative to achieve a good SROI and there is absolutely no reason why the not-for-profit sector shouldn’t adopt a smart, efficient and competitive approach to their operations.

Australia but there was not one software system that could cope with the variations that an Australian community transport service must deliver for. The Community Transport Company operates in metropolitan, regional, and rural areas – ranging from highly populated areas to places where we are the only transport service.

“It became obvious that there was a gap in technology that needed a new solution,” Ms Langford said.

Working with 180 Degrees Consulting, The Community Transport Company is looking to answer the question of what operational system will work best for community transport and paratransit.

There has been no definitive answer to how best operate our businesses in allocation and dispatch, and the industry worldwide has relied only on what the suppliers tell us we need.

Our aim is to identify and develop a system that will work for any community transport service anywhere in Australia, while allowing us to take up new opportunities in mobility as a service, point-to-point, on-demand and assisted accessible transport.

We see the risk that we hold in undertaking research and development as part of our service to the industry and social impact for the community.

The development of a catch-all solution to

community transport technology is just another step in the journey to competitive efficiency for The Community Transport Company without compromising their social values.

The past five years have seen operational consolidation, improved processes, and a focus on quality and the approach is paying off.

Business NSW named The Community Transport Company one of seven finalists for Outstanding Community Organisation in their Annual Business Awards for 2021, while they took out the title for the Mid North Coast Region.

The company is now expanding their operations in NSW.

“We have reached a point where we can confidently assist other NFP transport organisations to see and achieve their own potential through good business practice and the right technology,” Ms Langford said.

The future is bright for The Community Transport Company and their partners as they work innovation and intelligence into a

traditionally old-school transport sector. When asked what advice she had for other women working and living in such a fast paced world, Bethany said, “Learn how to operate superbly within the rules, and then break them. Don’t be afraid to step out of the norm because everyone else is doing it that way. It’s boring and you will get lost among the crowd.”

“We are

uncompromising in our values of love, leadership, impact, fearlessness and excellence, and that goes hand-in-hand with our commitment to doing a smarter job at every step of the way to get a better result for the customer, the government and the taxpayer,” Ms Langford said.

For inquiries about accessing transport or partnering with The Community Transport Company

info@communitytransport.net.au or 0266511137

communitytransport.net.au

We have reached a point where we can confidently assist other NFP transport organisations to see and achieve their own potential through good business practice and the right technology.

Joanne MAGILL

PHYSABILITY

Describe your business in one sentence.

Assisting people of all abilities to make connections that can support them to take on all types of life adventures with skills to succeed against their life challenges. What sets you apart from your competitors?

PhysAbility NSW is a fully independent NDIS Registered Coordination business that draws on my personal and professional experiences across the disability, mental health, and health sectors. Firmly encased in the person-centred approach of service delivery, our clients may have NDIS packages in common but utilisation of them are so personally unique. What have you learnt in the last 12 months that you have brought to your role?

After many late nights driven by assisting clients achieve their goals, I have learnt that my business model can still thrive in the

company of others. Finding my professional tribe with the same ethical and honest approach to client interaction has really added value to not only me personally but to the business. In fact, trying to assist others by leaving that little extra at the table is a business ethos that resonates not only strongly with me but the whole PhysAbility team. Without sounding too cliché, give a fish and feed only one, but teach to fish and feed the whole village.

tribe

Tell us the new and exciting products/ services that are happening in 2023

Expanding PhysAbility NSW with incredible local talent was really just conversations that took traction in the right areas. Truly amazing people who bring their unique

skill set coupled with sound knowledge and experience within our local community have really opened up the capacity to grow. Lea Hookway – Administration guru who really puts the O in organisation plus management level experience of NDIS; Bridgit Gallant, Head Trainer Personal Training; Charlotte Halcyon Coordinating Services /Psychosocial Coach and John Kyle PsychoSocial Coaching. Bridgit joins the team in the role of Head Trainer, covering all 1:1 PT sessions with the outdoor gym. Be it one session a week or three, Bridgit ensures that your training aligns with your goals and is not only a physical guru, but she is also in the final stages of her Counselling Degree so the head muscles get the workout as well.

am beyond excited to be able to offer

I

Finding my professional

with the same ethical and honest approach to client interaction has really added value to not only me personally, but to the business.

PsychoSocial

Coaching as the holistic health approach which is so important to me. While a physical disability is becoming more accepted in society, mental ill health and its adverse effects are still a bit of a taboo subject. Choice is so important and having two skilled coaches

Our psychosocial coaches work alongside many different clinicians that are engaged with our clients, helping to cement the suggested strategies by a continual practical application.

Charlotte Halcyon and John Kyle really opens avenues to assist clients gain the valuable opportunity to put strategies into place while in a safe environment. Our psychosocial coaches work alongside many different clinicians that are engaged with our clients, helping to cement the suggested strategies by a continual practical application. Charlotte is also an experienced coordinator with immense local knowledge which is a massive gain to our expanding client base.

What are your business core values?

Honesty, integrity and equality sums it up. – Health is an outfit that looks different on everybody.

Tell us about your strengths from a

business and personal perspective.

Many would say that my strengths and weaknesses are the same. I don’t like the word 'no', it can't happen. Taking the reins of my life at 17, working across the globe, becoming a wife and motherhood has exposed me to so many learning opportunities that have stuck. I feel that I lead by example and appreciate the amazing team that I am part of. Like many women who find themselves in a services/ caring industry, it is my personal experiences with the disability and health sectors that drive me to empathetically unpack the needs of my clients. I am able to view circumstances from both sides of the fence and can communicate my findings to a diverse group of individuals.

What advice do you have for other women working and living in such a fast paced world?

Don’t forget to stop and smell the ocean air. We do get caught up in the juggling act of having and doing it all, but you know what, it is ok to take time for yourself. I believe strongly in seeking help when needed and at best seeking it before it's crisis time. I am delighted to be able to offer external clinical supervision to all my staff, so they have an opportunity to debrief even if it’s just about me – yes all confidential!!

What's the best way for other businesses or readers to connect with you?

Our website is being updated as this article goes to print physability.net.au

Lea 0466554055

admin@physability.net.au

Joanne 0401975364

Charlotte 0409409186

Melissa SWAN

SAPPHIRE STUDIO

Describe your business in one sentence.

Sapphire Studio is a space that reinvigorates confidence, happiness and a new-found joy in day-to-day life.

What sets you apart from your competitors?

I’m unlike any other space on the MidNorth Coast. One of the reasons I was so passionate about creating this space is because the treatments I offer now were only ever available in major cities. I myself, and people I knew would have to find the time and money to travel to get these treatments, and I just knew how much easier it would be if people could have them at their fingertips right here on the Coffs Coast.

What have you learnt in the last 12 months that you have brought to your role?

I have learnt that while so many of the treatments we get are about physical appearance, there’s so much more to it. It’s

feeling confident, feeling strong, having less pain, being able to play with your children and go about your day without the worry you used to have. My clients have shared so much about themselves and it’s been such an honour to go on their treatment journeys with them, and see them come out the other end as grateful and happy as they are with the results.

Tell us the new and exciting products/

services that are happening in 2023?

I’m about to introduce NeoLift Facials to the studio – it’s an incredible new facial technique that lifts and tightens the skin on the face without the need for invasive procedures and injections. I’m proud to say that all of my offerings are non-invasive and with no downtime. I know as a busy mum, I want to feel my best without recovery time and to offer others treatments that are SO

effective, without the hassle of downtime or any adjustment is incredible for me. What are your business’s core values?

I want to empower women to feel comfortable in their own bodies. I really believe that sometimes we just need a little bit of extra help to reach our goals, gain more confidence and most of all, feel like ourselves again. Whether my clients are coming in for Emsculpt to help with core strength, back pain, or losing that hard to shift baby weight, or they’re coming in for Emsella to assist in pelvic floor strength and incontinence, I want to be a business that gives people the space and means to get where they want without paying exuberant amounts and having to travel hours to get it.

Tell us about your strengths from a business and personal perspective.

Above all I care about the journey my clients are on, and I take the time to understand them to prescribe custom treatment plans. I knew that having the treatments I offer available in the one space would be totally convenient, and when that’s paired with genuine care for who you’re treating and their journey to further happiness and life quality, everything just works.

What advice do you have for other women working and living in such a fast-paced world?

I hope that women take time to think about what they really want out of life and have the confidence to chase it. It could be a side hustle they want to turn into their main gig, or maybe they just want some time to themselves each day to reset

and feel fresh. Time to go inward, consider what we really want, plan steps to get us there and then executing the plan is what I believe we need to pour from a full cup in other parts of our lives. We live in such a chaotic world, but knowing that what you’re so busy for, or working so hard towards, is because it’s what you know you need to do to feel your best, and have the quality of life you want will make it all feel worth it. What’s the best way for other businesses or readers to connect with you?

My Instagram is an easy way to connect with me. I’m always available to answer questions about treatments or steer you in the right direction. My website is also a great place to go to read some FAQs about my offerings to help you better understand them and whether you’re a good candidate.

We live in such a chaotic world, but knowing that what you’re so busy for, or working so hard towards, is because it’s what you know you need to do to feel your best and have the quality of life you want will make it all feel worth it.

I have been part of the Harvey Norman Group for the last 15 years. Currently the proprietor of Harvey Norman Bedding Coffs Harbour, together with Aussie Suppliers, and bedding employee sleep experts, service truly sets us apart from any of our competitors.

Describe your business in one sentence.

Harvey Norman is an equal opportunity company, we are diverse and embrace equity. We say it, we think it, and we do it, but best of all, we value it.

What have you learnt in the last 12 months that you have brought to your role?

Over the last 12 months it has been challenging. Business closures, COVID outbreaks, at times it has been very difficult. Stock shortages because of border closures, etc, Aussie made products also effected because of staff shortages, logistic problems, the list goes on. We took up the challenge and opened up for the community throughout the pandemic. Over the last 12 months I learnt to bring to my role as proprietor of bedding much more inclusion, kindness and understanding. Tell us the new and exciting products/ services that are happening in 2023?

Over the last 12 months I learnt to bring to my role as proprietor of bedding much more inclusion, kindness and understanding.

is all consuming, but with help from the community, colleagues and family you get through it.

We live in a fast paced world, retail especially.

My advice to women who want to step up and take control would be to go for it, meet all challenges head on, be confident, be strong and embrace yourself, and take that rollercoaster ride.

2023 we are bringing a new era to bedding. New innovative mattresses and new technologies not seen in Australia before, and this new technology is fully 100%

Wendii TREADWELL

NEUE SKIN CLINIC OWNER

Describe your business in one sentence.

Neue Skin Clinic is an award-winning provider of non-invasive, non-surgical aesthetic treatments driven by achieving positive results.

What sets you apart from your competitors?

Aside from extensive qualifications and 30 years in the industry, I love to fix skin and hair issues. A few years ago, I invested in a 3D Dream Mirror Skin Analyser which takes 8 photos of the face. It determines skin type, pigmentation or vascular issues, sun exposure, hydration and biological ageing.

This is an amazing tool to educate clients on their skin and what we, at Neue Skin Clinic can offer in both products and services to improve any issues specific to each client.

Village. The exposure and walk by traffic has been the best business decision I have made since opening my first business in Adelaide 28 Years ago.

Tell us the new and exciting products/ services that are happening in 2023?

As a Dermal Therapist, my focus has always been the more Para-Medical services like Electrolysis, Skin Rejuvenation, Intense Pulsed Light, Laser facials, Medi Peels, Skin Needling and Cosmetic Tattooing etc. Since the relocation to Moonee Market, we now offer Waxing, Tinting, Henna Brows, Brow Lamination and Eyelash Extensions. What are your business’s core values?

I am proud to say integrity and education. If a client books for a facial treatment, we always take extra time to assess their skin to determine the best treatment for them.

What have you learnt in the last 12 months that you have brought to your role?

That relocating to The Moonee Market Shopping centre 6 months ago from the Jetty

I am proud to say integrity and education. If a client books for a facial treatment, we always take extra time to assess their skin to determine the best treatment for them. All our services are results driven and we have a range of different machines and modalities to get results for our clients.

Tell us about your strengths from a business and personal perspective.

I believe it is my years of experience and vast qualifications as a Dermal Therapist, Electrologist, Cosmetic Tattooist, Laser Technician and Skin Nutritionist from Australia, China, Switzerland and England. I really love to impart my knowledge to my staff and clientele.

From a personal perspective, of course it is my two beautiful boys. Being a single mum and a business owner, I am blessed to have the flexibility for a perfect work/life balance. What advice do you have for other women working and living in such a fast paced world?

Firstly, do most of your skin care routine in the shower! Then apply your hydrating spritz, moisturiser and sunbloc once out of the shower. I’ve timed it and it only takes 1 minute and 28 seconds.

Secondly, sun protection is the best anti-aging product especially with a high percentage Vitamin C serum – like Neue’s Pro CK Serum. It makes me laugh when clients tell me they don’t go out in the sun. If you can see sunlight, you are getting reflective light and that is sun exposure.

What’s the best way for other businesses or readers to connect with you?

neueskinclinic.com.au

1300 00 Neue (6383)

20 Moonee Market Shopping Centre

Christine RENGGER TMP RENTALS DIRECTOR

LICENSED REAL ESTATE AGENT

Describe your business in one sentence. We provide landlord investors with a streamlined property management solution.

What sets you apart from your competitors?

We are 100% focused on Tenancy Management so our focus allows us to offer a clear communication style that ensures all parties are clear on the process and effects of their individual tenancy.

What have you learnt in the last 12 months that you have brought to your role?

Patience is a virtue. That in recent times has played a large part in my learning curve, and anyone who knows me knows this is a big deal as patience does not come easily to me.

Tell us the new and exciting products/services that are happening in 2023?

Our business has grown incredibly in the last 18 months so now we are focusing on streamlining our processes to ensure we reach the next level of service. Nothing ever stays the same in our industry so we are constantly looking to improve.

What are your business’s core values?

Focus, experience, knowledge, capability, outcomes. Tell us about your strengths from a business and personal perspective.

This question is always hard as we are not conditioned to praise ourselves. But I am fierce in getting the job done, ensuring clear communication is forthcoming for all parties and for cheering my team on to get the results we get.

What advice do you have for other women working and living in such a fast paced world?

Focus on yourself and what you are doing and ensure you do it with integrity, passion, focus, kindness and resilience. What anyone else is doing, is irrelevant, pave your own way.

What’s the best way for other businesses or readers to connect with you

Follow us on our socials, both Instagram

@tmp_rentals and Facebook TMP Rentals – Tenancy Management Professionals for live updates or our website www.tmprentals.com.au

Joanne M c INTYRE

Describe your business in one sentence.

All things property management for property investors.

What sets you apart from your competitors?

Having a sole focus on property management means that property owners are guaranteed our undivided attention; there’s no ‘pulled focus’. Our business resourcing, in its entirety ,is dedicated to you and the management of your investment.

Tell us the new and exciting products/services that are happening in 2023?

2023 will see us launch a new and exciting tiered service offering. Property owners will soon have the option of selecting between a gold, silver, or bronze package upon sign up, each including a range of annual services such as smoke alarm checks, or professional photography. We’ll be announcing more details soon via our website - www. tmprentals.com.au and social media pages. Be sure to give us a follow!

What are your business’s core values?

I’m a firm believer in strong communication. Communication is at the forefront of everything in society. It builds our communities; it nourishes our relationships and can help create that sense of belonging and connection.

Tell us about your strengths from a business and personal perspective.

Authenticity – I’m an open book and operate under a ‘honesty is the best policy’ ethos. My core business and personal values are all built on open and honest engagement. I empower my clients to make their own choices based on having an accurate depiction of the landscape.

What advice do you have for other women working and living in such a fast-paced world?

Don’t take your work home with you – work will always be there in the morning. Find that work life balance and define what that means for you, and, take the time to mentally recover and embrace the periods of being present for yourself and your family.

What’s the best way for other businesses or readers to connect with you?

Our office is located at 76 Mildura Street, Coffs Jetty – and walk-ins are always welcome! Alternatively, follow us on our social media pages for live updates!

TMP RENTALS

SENIOR PROPERTY MANAGER

LICENSED REAL ESTATE AGENT

Rielle BERGLUND

DUSTYCORNS CLEANING

What sets you apart from your competitors?

Dustycorns

Cleaning has been in business for 4 years now. During that time we’ve learned a thing or two about what it takes to keep our customers happy, and watched many cleaning businesses come and go from the local industry. We’re constantly learning and evolving to make sure that we’re providing the best possible service, and we’re always looking for ways to improve. What have you learnt in the last 12 months that you have brought to your role?

I’ve also learnt that it’s important to surround yourself with positive, supportive people. Your team (friends, staff and clients included) can help or hinder you, choose wisely and show your appreciation to those around you. Tell us about your strengths from a business and personal perspective.

I love to be challenged. I am very resilient and determined (I feel sorry for my parents, I was a very headstrong teenager). Starting a business from scratch can be immensely challenging. There are many highs and lows. Some of the early days of my company I had doubts it would work out but I am also very resourceful.

Perspective is so important, tell people what a great job they’re doing. Be a cheerleader for others and lead by example, everyone needs encouragement and it inspires others to do the same.

It’s important to be passionate about what you’re doing, and to always be looking for ways to improve and grow your business. In the past 12 months we have changed the business considerably, our focus now is mainly commercial and construction clients.

I feel these strengths are what have helped my company evolve, and me with it. I’ve taken a few hits along the way but let nothing stop me and I’ve come back stronger every time. What advice do you have for other women working and living in such a fast paced world?

Learn to say “no” more often. Your time is valuable, delegate tasks when you can and

take care of yourself. You do not have to take on everything that comes your way. Surround yourself with people who are headed in the direction you want to go. Your circle should compliment your life not complicate it.

Perspective is so important, tell people what a great job they’re doing. Be a cheerleader for others and lead by example, everyone needs encouragement and it inspires others to do the same.

If you want something bad enough, you’ll find a way to make it happen.

What’s the best way for other businesses or readers to connect with you: All information including ways to contact us can be found on our dustycorns.com.au

Bishop DRUITT COLLEGE

Describe your business. Performing Arts at Bishop Druitt College creates rich and meaningful opportunities for students within our High Performance Program, and strong K-12 Music, Drama, and Dance curriculum offerings. The college has experienced specialist teachers, a Dance Academy, an instrumental program, high quality tuition, bands, ensembles, choirs, showcases and musicals. Our high-quality purpose-built facilities include a Theatre, Dance Studio and Music building with classrooms, performance spaces and tutorial rooms.

What sets you apart from your competitors?

• Our performing arts programs in Primary.

• Specialist teachers and some of the world’s best musicians as tutors.

• Strong HSC results with many Band 6 results and nominations for NESA showcases (Callback, OnStage, and Encore).

• We are the only school in the region with a purpose-built Dance Studio.

• Our High Performance Program and Dance Academy.

What do you bring to your role? Include the new and exciting products/services that are happening in 2023.

Rebecca Day

I have been a classroom music teacher at BDC since 2006 and became Head of Performing Arts in 2015. Since then, I have seen the performing arts grow exponentially. My job is rewarding as I have the opportunity to work with amazing, talented students from Kindergarten to Year 12 on a daily basis. Watching them learn and grow is a joy.

Rachel Caesar

I am new to the Performing Arts Manager role for 2023. I have been a Primary classroom teacher for over 20 years and most of that time has been at BDC. During that time, I have run dance clubs, musicals in the secondary school, eisteddfod performances, choirs, music classes, stage performances, productions, and assisted with various other events. Using this experience, I am thrilled to step into this new role and be part of the creative performing arts team.

Tell us about your strengths from a business and personal perspective.

Rebecca Day

I use my experience and ability in the

performing arts to help students be creative and add variety. In 2022 we had Michael Dolce (the guitarist from The Voice) deliver workshops for our students and the Sydney Dance Company came to run workshops in our Dance Studio.

In 2018 I was awarded the Australian College of Educators Award as a Music Educator in the region.

Rachel Caesar

I am a very creative person and I encourage students to think outside the box and develop their own unique style. Being a mother of three helps me be flexible, multitask and bounce back when things don’t go to plan. I pride myself on being able to develop strong relationships within the school and wider community.

Follow Bishop Druitt College on @bdccoffs bishopdruittcollege

Visit our website bdc.nsw.edu.au

Rebecca Day rday@bdc.nsw.edu.au or Rachel Caesar rcaesar@bdc.nsw.edu.au

REBECCA DAY - HEAD OF PERFORMING ARTS • RACHEL CAESAR - PERFORMING ARTS MANAGER

REBECCA DAY

RACHEL CAESAR

Unrealestate

What sets you apart from your competitors?

Karen says: It’s the dedication and personal quality management practices from our property management team at Unrealestate. Not all landlords and tenants are the same, so we tailor each rental to meet the requirements and expectations of the landlord and the needs of the tenants and this can be a fine balance of what both are after.

Kim from the sales department agrees. Being a local independent agency we are able to adapt and provide clients with the best possible service that suits their individual needs. We understand that every client is different, and that one size doesn’t fit all.

What have you learnt in the last 12 months that you have brought to your role?

Teresa says: We are committed to lifelong learning. There is always something new to learn in our field because we have to stay abreast of any legislative laws that are continuously changing in the field of property management. Get to know others, concentrate on your best qualities, and have a positive attitude. In our industry you have to connect with people and focus on your strengths. Kim agrees with the constant changing. Being a sales agent, I have always known just how important it is to be up to date with the market to provide vendors with the right advice for

them to make informed decisions when selling their property, and in the last year this became even more evident after the decline of a very hot market. Guiding sellers and buyers through an unsteady market can be challenging,

Tell us the new and exciting products/ services that are happening in 2023?

Teresa says: Real estate is a field that is constantly changing. You deal with various clients and situations, and the services you provide vary depending on what the client requires. Who knows what 2023 will bring.

What are your business’s core values?

Karen reflected: Our core values at Unrealestate are to provide quality services with personal attention. This is reflected not only in the property management area, but throughout the entire company that includes the receptionist and sales team.

Tell us about your strengths from a business and personal perspective.

Kim says: As a mum of four, I have always had strong communication, organisation and multi-tasking skills which are certainly a strength working in the real estate industry. Selling or purchasing a home can be very stressful, so I pride myself on working hard for our clients to deliver the best service possible for a seamless transaction.  Karen added, I have been in the real estate game for approximately 18 years, initially in the sales environment and

TERESA HILL - PROPERTY MANAGER, KAREN DEFELICEKIM MCGINTY - SALES MANAGER, CHARLOTTE EVANS -

Diana GULLIFER

THE COAST HOTEL ASSISTANT MANAGER & FUNCTION COORDINATOR

y name is Diana and I am an Assistant Manager and Functions Coordinator here at The Coast Hotel.

The Coast Hotel is a fun and vibrant restaurant and bar central of Coffs Harbour. We are a family-owned business with a tight management team.

We open for lunch and dinner 7 days a week and provide live music EVERY Wednesday, Friday and Saturday. We also host numerous functions throughout the year.

In the last 12 months I have learnt the ability to be flexible, innovative and willing to learn new things. I am a mum of two beautiful girls who drive me to be the best I can be. With such a busy schedule having a fun, energetic, family like team and customers makes my job easy. Why should you choose the Coast Hotel?

Because here, we all love contributing to the tourism industry and the local economy which is a big motivator for me. I am lucky enough to be able to

Mbrighten the customers days by just being my fun, happy, bubbly self!

Working in a busy hospitality business has helped me grow into the strong woman I am today. I am very hard working and growing with the business has given me the opportunity to excel in my position and help bring the Coast to where it is today.

I pride myself in giving that one on one experience, whether it’s to come and have a cold one, dine in our beautiful beer garden or book a special event.

I have been lucky enough to organise all of the functions here at The Coast Hotel from sports promos to birthdays and wedding receptions. I love all of the events that I am involved in and always go above and beyond to make it the best time. If you are thinking about holding an event please reach out to me. I would love to help make your special time as easy, stress free and fun for you as I can.

COFFS CLARENCE

Catholic SCHOOLS

These amazing ladies are principals in our local and neighbouring Catholic schools. We spoke with Regional Services Leader Tonia Tamblyn, herself an experienced principal, about these inspiring women.

Hi Tonia. This is a pretty impressive group of ladies. What’s your connection with them?

We’re all part of the Catholic Education system in the Diocese of Lismore. Our system has 43 schools between Tweed Heads and Laurieton. I’m the Regional Services Leader for the 13 Catholic schools from Grafton to Macksville so these amazing women are in our team!

Women feature strongly in the history of Catholic education on the Mid North Coast.

Our first leaders in Catholic schools were women who came by boat from Dublin over 125 years ago to establish schools in Grafton and later in Coffs Harbour. They were known as the Sisters of Mercy, and many of our Clarence schools still embrace their foundational charism and their values of Dignity, Excellence, Justice, Service and Stewardship. Later, the Presentation Sisters also served in many of our schools. The principal role has changed so much

over the years. Are principals really business leaders?

It’s such a big part of the role, to lead and to manage a growing and thriving school community. But the heart of our team’s work is always upon each child, to make sure they have what they need to learn and to flourish. We want all our schools to leave a heart print on the life of every student.

Each of these ladies lead very different school communities. Tell us a little about each of them.

Each of these women has a shared commitment to enabling their schools to become an educational village, where students feel safe and secure to learn together. They have diverse strengths in their leadership. Julie has had over 20 years in leadership in Macksville and her focus for 2023 is Learn Today, Lead Tomorrow. Nadine is Acting Principal of St Mary’s. She’s a local Bowraville girl and has deep knowledge of the families in her town. Lisa was appointed to Bellingen last year, with a strong focus on wellbeing and literacy. Liz is a highly

experienced principal who has established many exciting local connections to engage her students within the Sawtell community. Caroline is our newest member of the team! She has settled into Woolgoolga after leading several schools in Brisbane. Kate is at McAuley College, and has a strong focus on student wellbeing to enrich learning. Jacki is a highly experienced principal at Grafton who enjoys leading the learning agenda with her teachers. Ann leads the St James community at Yamba with a passion for student voice and choice in their learning. Where are the blokes?

Michael (Saint John Paul College, Coffs Harbour), Peter (Saint Augustines, Coffs Harbour), Dale (Saint Joseph’s, Maclean), Danny (Saint Joseph’s, South Grafton) and Nathan (Mount Saint Johns, Dorrigo) are gracefully sitting back waiting for their own moment in the spotlight. Is there a Focus Men in Business feature on your schedule this year?

Each of these women has a shared commitment to enabling their schools to become an educational village, where students feel safe and secure to learn together.

Tonia Tamblyn (second from left) with Principals Jacki Moore, Ann Dawson, Liz Watts, Lisa Doolan, Caroline Lewis, Julie Ryan and Nadine Slingsby.

Tamzin REBEL

Describe your business in one sentence. Rebel Hybrid specifically is about overall health and fitness – but it’s just one of the ventures of Rebel Hybrid Industries.

What sets you apart from your competitors? There are no competitors, we’re all in this together. Rebel Hybrid is just an addition to the already abundant fitness industry in this region. I’m collaborating with other incredible coaches in the area and building something bigger to reach further. If you’re in the health and fitness industry you have the intent to help people move better, live better, be healthier. At Rebel Hybrid we have a huge focus on small group personal training –making it an economical solution to help people create a regular routine in the gym, all the while using equipment in the gym, an app to track progressions (or for the client to take with them and train if they go away on a holiday etc) and we teach each person how to confidently use, adjust or setup gym equipment so in the future they can train competently on their own if they choose to.

Tell us the new and exciting products/services that are happening in 2023? I’ve just bought the latest in scanning technology to track progress of body changes. Whatever your goal, this gives you incredible insight into your body’s stats – accurately. Message me on Instagram to find out more.

What advice do you have for other women working and living in such a fast paced world? Don’t stay in the same place and watch the same things then be unhappy and expect things to change. Make the change. Do what feels right. Move away from what doesn’t serve you well. Just because you are a good person does not mean you are bound to stick by those that don’t appreciate your time and effort.

This one’s for you and me, living out our dreams, we’re all right where we should be (one of my favourite songs “Lighters” with Bruno Mars and Eminem).

What’s the best way for other businesses or readers to connect with you?

Find me on @_rebel.hybrid_ Call 0432 456 422 tamzin@rebelindustries.com.au

REBEL HYBRID INDUSTRIES PTY LTD CEO OWNER

Emma BAILEY

BUSINESS DEVELOPMENT MANAGER

REGIONAL AUSTRALIA BANK

Describe your business in one sentence?

Regional Australia Bank is a customer owned bank that has been helping regional Australians achieve their lifestyle goals for almost 50 years.

What sets you apart from your competitors?

We’re focused strongly on everything that makes regional Australia. Above all, we’re all about building better financial relationships with our customers, and that’s something that can’t often be said of the nation’s larger retail banks.

Unlike the ‘Big Four’ whose main interests are to generate profits and to deliver dividends for shareholders, our customers are our shareholders. This means our focus is to deliver value to our customers. Further, as part of our commitment to champion regional prosperity, we pledge more than 5% of our profits back into

grassroots community initiatives.

What have you learnt in the past 12 months that you want to bring to your role?

Everyone, including myself craves efficiency. I learnt to be detail-oriented and to think three steps ahead, always have prepared, well-thought-out answers to questions that haven’t even been asked yet.

During my career I have been responsible for communicating ideas to large groups and tailoring my communication style when engaging with individuals. Good communication also includes actively listening, to learn about individuals needs to provide them with a better experience.

What are your business core values?

Integrity, respect, and fairness are the underlying values that guide our business. An appreciation for relationships built on trust and reliability, with an understanding of the significance of community are values that regional Australians share.

Tell us about your strengths from a business and personal perspective?

During my career I have been responsible for communicating ideas to large groups and tailoring my communication style

when engaging with individuals. Good communication also includes actively listening, to learn about individuals needs to provide them with a better experience.’

What advice do you have for other women working and living in such a fast pace world?

I have two pieces of advice for women in business.

Balance!! I still find if difficult to maintain an even balance between work and ‘my life’ however it is essential to try and balance the scales to be efficient and effective in both. Raise each other up! It’s important to bring other women along with you both in a personal capacity and in your career journey. Our success as women should be an inspiration to one another. 0482165656 ebailey@regionalaustraliabank.com.au regionalaustraliabank.com.au

Chrysalis THERAPUTIC SUPPORT SERVICES

Describe your business in one sentence. Chrysalis Therapeutic Support Services is an NDIS registered provider of Positive Behaviour Support Services supporting adults and children living with disability to realise their potential and participate fully in society.

What sets you apart from your competitors?

With backgrounds in psychology, social work, applied behaviour analysis, mental health and art therapy, our highly skilled Behaviour Support team enhances our business through different perspectives, experience and knowledge. The diverse skillset offered at Chrysalis is an important asset. By acknowledging and developing the individual strengths of each employee and the potential they bring, we have created a successful, thriving workplace and fair work culture.

What have you learnt in the last 12 months that you want to bring to your business?

Our philosophy is, “the only way to predict the future is to create it”. Over the past 12 months, particularly as we emerge from the uncertainties brought about by the COVID-19 Pandemic, this philosophy has become even more important as we work with our clients and their team to help create the best possible future for them.

Tell us the new and exciting products/ services that are happening in 2023. Over the past 3 years our business has experienced rapid growth, and to match that, we are looking to expand our team.

At Chrysalis we employ great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. This year we are offering an exciting opportunity for those wanting to start their career in Behaviour Support to join our highly supportive multidisciplinary team. We would love to hear from early and midcareer allied health professionals or university students studying psychology, social work or counselling with a genuine aspiration to work with people with disability. Behaviour Support is an expanding and in-demand profession, and at Chrysalis we offer all our employees initial and ongoing training as well as opportunities for professional development and career progression.

What are your business’s core values?

Human rights is at the heart of everything we do. Our team works from a person-centred approach, providing the best possible support to ensure each individual’s life is enriched and that they are supported to achieve their goals as valued members of the community. Chrysalis Therapeutic Support Services’ vision is that all clients are given the opportunity to create the future they want, and to be empowered to access the information, support and skills they need to scaffold that journey.

Tell us about your strengths from a business and personal perspective. Chrysalis Therapeutic Support Services’ primary focus is providing positive behaviour support to people living with complex behavioural challenges.

We believe in the principle of equality of opportunity, and thus aim to positively impact our participants’ lives for the better and create change in the community through advocacy, education and action. We are passionate about providing services where every individual engaged with us will be able to reach their potential. Our highly skilled team work to assist not only people with disability, but their families and supports as well to effect improvements in quality of life, the acquisition of valued skills, and increased community and social inclusion. Through person-centred, evidence-based interventions, our practitioners support our clients to promote positive behaviour change while safeguarding their dignity and quality of life.

What advice do you have for other women working and living in such a fast-paced world? Seek out work that aligns with your values and interests and stand for something bigger than your own success. No matter where you are or what you’re working on, always add value to those around you. Empowering others will naturally empower you.

02 6516 2070

75 Albany Street, Coffs Harbour https://chrysalisgroup.org.au/

Tina Prassos - Behaviour Support Practitioner / Ashleigh Bialic – Assistant to the Director / Karen Munro - Behaviour Support Practitioner / Kim McClintock – Practice Manager & Art Therapy / Emily Parkinson – Senior Behaviour Support Practitioner / Hannah McGuigan – Behaviour Support

Rachel JACOBSON

GENERAL MANAGER

Carmel LOGUE

Tell us the new and exciting products/ services that are happening in 2023?

Sawtell Golf Club has been quite successful over the last few years in obtaining grants to further improve our golf course for the community.

This year, we will be continuing our accessible pathways project, refurbishment to our course amenities and irrigation works. We are also offering new members 4 months FREE membership from March 1st which is a very exciting opportunity to take up.

What are your business’s core values? At Sawtell Golf Club, we are a small team, but a great one. We pride ourselves on being a hard working, tight-knit crew that is goal orientated. Our core values are our commitment to our customers, our push for constant improvement, teamwork and our integrity.

Tell us about your strengths from a business and personal perspective. I am definitely someone that loves a challenge. I have always been an ambitious woman and self-motivated to achieve my goals, no matter how

big or small they may be. As General Manager of the Club, I have been lucky enough to be surrounded by an amazing team that are not only focused in driving the business forward, but also elevate me to be the best I can be. We are constantly striving to improve our business for our members and guests to ensure return patronage, profitability and longevity.

What advice do you have for other women working and living in such a fast paced world? “True success is overcoming the fear of being unsuccessful” Don’t ever be afraid to make mistakes as it’s all part of the process. Keep learning, keep growing, and be better than what you were yesterday.

How has the last couple of years been for you as a business owner?

Like many other industries the wedding industry has been affected in a massive way. The restrictions have been devastating for our newlyweds, with some saying they have had to postpone their special day multiple times. The uncertainty has been crippling for the venues, celebrants, entertainers, caterers, florists and anyone involved in the many moving parts of a wedding. I’m just grateful for my amazing supportive staff and our clients that found a way to support us at that time.

What changes have you seen in the industry over the years? Our industry is forever changing and evolving. I think consumers are getting more savvy, we are focusing more on the health of our skin, face and body and no longer buying from big brands with big campaigns. We are influenced by social media. Small, independent brands are popping up. Which means we are most likely supporting small businesses. Instagram has introduced us to international brands which are now more accessible.

Bayldon Road, Sawtell

66531006

admin@sawtellgolf.com.au

sawtellgolf.com.au

/sawtell.golfclub

What do you enjoy most about the beauty industry? I love making people feel good. Beauty is people-led. So it follows that in your journey, you come across many other passionate beauty therapists/ MUA/hair stylists and enthusiasts, who will inspire and challenge you on your way. The beauty community can be enormously helpful in achieving your goals and expanding your knowledge. The beauty community will bring new and wonderful ideas, beliefs, and people into your world. It’s flamboyant, inclusive, and creative.

What are some of your dreams for yourself and for your business moving forward? Right now, my focus is to keep working on myself as a leader, manager and owner. Just to keep striving to be the best version of myself.

Carmel Kestles Makeup Artist.

SAWTELL GOLF CLUB

We are constantly striving to improve our business for our members and guests to ensure return patronage, profitability and longevity.

OWNER

CARMEL KESTLES

MAKEUP ARTIST / HARLOW & CO

Lindy M c RAE

MANAGING DIRECTOR

CHOICES FLOORING

City Centre FOOTWEAR

What sets you apart from your competitors?

At Choices Flooring we are changing the culture for our customers when it comes to choosing flooring and window furnishings and having them installed. We have access to exclusive high quality bespoke flooring ranges that are all beautiful. Our clients can select a colour palette and flooring style of their choice and we are able to ensure there is an option that fits their budget. We have also taken the stress out of the installation stage for our clients. From start to finish our staff at Choices remain in contact with our clients and ensure they are happy with the service provided. We are guided 100% by our customers wishes. We have also developed a high quality, well run expert flooring supply and installation service for commercial projects, no matter how small or large they are.

What advice do you have for other women working and living in such a fast paced world?

My number one advice to other women working and living in such a fast paced world, is to do it your own way. As a working woman and mum, there is often the feeling of expectation that everything must be perfect at home and at work or else you’re failing as a Mum and a working woman. It’s important to be strong and ignore the expectations and opinions expected of women and just do it your own way!

What’s the best way for other businesses or readers to connect with you

Visit us in the Showroom or email at coffsharbour@choicesflooring. com.au

Describe your business in one sentence. Retailer of quality footwear and clothing. What sets you apart from your competitors? Our shoes are comfortable for people with problem feet, suffering from plantar fasciitis, bunions, hammer toes or wide feet and larger sizes to women’s 46. We supply nurses, teachers, hospitality, aged care workers but also business workers. We have been in Coffs Harbour for over 49 years. WHERE COMFORT MEETS style.

What have you learnt in the last 12 months that you have brought to your role? In the last 12 months I have learned that our customers need more time with the fitting and requirements which my staff and I do. Personal appointments can be made.

Tell us the new and exciting products/services that are happening in 2023? WOW where do I start. The season 2023 will bring soft tones such as nudes, blushes, pale blues, teals and snow/grey whites. New clothing of natural vibes and of course our reversible jeans, all arriving this month. We stock shoe brands such

as Allegria, Acopedico, Cabello, Florsheim, Klouds, Planet Pure Comfort, Rilassare, Slatters, Silver Linings and Taos. Clothing and bags we stock include Pina Colada, Rosa Jojo, Wednesday Lulu, Art And Vintage, Franco And Gabee.

What are your business’s core values? Our strengths would have to be the fitting of feet, there’s no foot we can’t fit. We are passionate in delivering the best possible services. We should be special.

Tell us about your strengths from a business and personal perspective. Our strengths include integrity and providing Coffs with comfort.

What advice do you have for other women working and living in such a fast paced world? My advice to other woman is learn your craft well and rebootby taking time out for yourself.

What’s the best way for other businesses or readers to connect with you? Our location is in the centre of town, on Facebook or phone 02 6652 2645. Layby’s Accepted.

As a working woman and mum there is often the feeling of expectation that everything must be perfect at home and at work or else you’re failing as Mum and a working woman.

Photo left to right: Nicole Clough, Christina Golis , Sharai Hohner and Jasna Hawker (not pictured)

Naomi Lishman has been facilitating 5Rhythms in Bellingen for the last 7 years. Originally from the UK, she became interested in yoga, movement and spirituality from a young age. She spent ten years travelling around Japan, South-East Asia and India, studying and training to be an Iyengar yoga teacher before landing in Mullumbimby, NSW in 2011.

I remember my first 5Rhythms class and the deep connection I felt to earth, spirit and the people around me. I was blown away by the stillness I experienced after the class. It was such an effortless and freeing route to a profound meditative state.

What is it? 5Rhythms was founded by Gabrielle Roth in the 70’s. It has since become a global phenomenon and many other dance modalities have emerged from this original practice. 5Rhythms is a guided movement practice with no steps which anybody can do. It ignites creativity, connection and belonging. It’s a dynamic way to work out and meditate, with a focus on quieting busy minds. It releases endorphins and settles the nervous system. Teachers undertake rigorous training in order to ensure a high calibre of embodiment, space holding and integrity in the practice.

Kate DRUM

What happens during a class?

The teacher takes the participant through ‘a wave of music’ comprising of 5Rhythms: flowing, staccato, chaos, lyrical and stillness. Each class is completely unique and the deeper you are willing to dive into your unconscious, the more gifts are revealed.

In this crazy time on Earth, with so many distractions and not enough rituals to celebrate life in a healthy, supportive and non-judgemental way, I believe a weekly 90-minute class can promote a profound shift in the way we see the World and ourselves in it.

Currently Naomi is teaching in Bellingen weekly on Fridays at St Margaret’s Hall, 6-7:30pm $25 and will be starting a bi-monthly class in Coffs Harbour on Tuesday March 14th at the Cavanbah Centre and every 2nd and 4th Tuesday thereafter.

She is available for corporate classes/ workshops.

Describe your business in one sentence.

Sawtell RSL is a meeting hub for our local community.

What sets you apart from your competitors?

That’s easy. Our strong community connections and our focus on ensuring our youth of today are our future tomorrow. We have focused the last couple of years on developing relationships and giving back to the local schools, junior sports, local Rotary Club, Sub Branch and many other important community groups.

What are your business’s core values?

Giving back to our community is at the top of our core values. When you are a part of a community, working together to help each other grow is important.

Tell us about your strengths from a business and personal perspective.

Being able to connect with people. Connection is an important tool that allows us to understand what is really needed in any situation, whether it is at work or home.

Contact Naomi 0412821521

naomilishman@gmail.com

5Rhythmsnaomilishman

5Rhythms_bellingen

5rhythms.com

Tell us the new and exciting products/services that are happening in 2023? More renovations! We have made some massive changes to the Club in the last 2 years. The best, in my opinion, has been the reno to the bottom of the Club down on First Avenue. Opening up now onto the street, being able to sit there and watch the world go by whilst drinking from our extensive wine menu and dining in our fantastic Bistro is awesome! This year will see the much loved Princess Room get a revamp as well as our reception area.

What advice do you have for other women working and living in such a fast paced world?

Maintain the balance! Whether you are juggling work and family or life in general, it is so important to have BALANCE and create time for yourself when needed. I am in a fortunate position that my job allows me flexibility with my family.

SAWTELL RSL CLUB MARKETING AND OPERATIONS MANAGER

StaySharp ACCOUNTING

Describe your business in one sentence. StaySharp Accounting is a boutique accounting firm with experienced and friendly staff to support you with your business, SMSF and personal taxation obligations. What sets you apart from your competitors?

We have been told that we are approachable and explain things well. We offer support to our clients who wish to be more involved in their business bookkeeping and will assist them in learning and understanding this role.

What have you learnt in the last 12 months that you have brought to your role?

The importance of staying up to date with changes in technology, to improve efficiencies in business, ensuring our client’s lodgement obligations are kept up to date and encouraging our clients to be proactive in communicating with us.

Tell us more about the services you will be focusing on in 2023?

Since Anita Perrett joined the

team, we have been welcoming new business and Self-Managed Superannuation Fund clients. Anita has 20 years of experience working with businesses and now has the capacity to grow her client base further.

What are your business’s core values?

Our business is built on trust, honesty and integrity. We work as a team and pride ourselves on maintaining a high level of accuracy and professionalism to ensure our clients are receiving the best possible service and advice.

What advice do you have for other women working and living in such a fast paced world?

Make it a priority to put yourself first and to find the work-life balance that enables you to have a career and manage your other responsibilities.

COFFS COAST BWN

Bringing the power of connection to Coffs Coast BWN. Ready to make new social and business contacts, meet and be inspired by like-minded businesswomen, take advantage of training opportunities, and enjoy connecting with supportive women at social events? You’ll love being a part of the Coffs Coast BWN. Meet the BWN Committee

Lisa Baxter is President and the owner of Maggie’s Pet Co and is opening a new retail store in Coffs Central this month.

Sharon Galway from Sharon Joy Coaching is Vice-President, and is a business and life coach for femmes who want to design a business around their life and family.

Cath Fowler is Treasurer and owns The Digital Laneway, a marketing agency helping businesses get found and look good online.

Julia Blair is Secretary, and offers virtual administration services through Julia Blair Virtual Business Support.

Kerstin Thode is the principal solicitor at Smart Choice Law, helping clients with their family law matters and their Wills.

She brings awareness to anti-bias principles through the arts. Adelle Gould is the owner of Hip Dysplasia Clothing Australia, creating Hip Dysplasia clothing compatible with all braces and casts.

Kirralee Walter from Right Hand Gal is a creative virtual assistant, supporting businesses with their creative, social media and marketing support needs.

Lace Browning is a Senior Job Coach at Aimbig Coffs Harbour an employment services provider.

Vicky Bamford is a Senior Constable in the NSW Police Force.

We’re a talented mix of smart, capable women making a real impact for our local community. We’d love you to join us.

How to get involved?

We’re glad you asked! Visit bwn. org.au to discover all the benefits of BWN membership and explore our upcoming events.

Membership starts at just $89 per year and we have packages available for corporate teams.

0408 308 101 staysharpaccounting.com.au

Jade Naidu is the owner of Woolgoolga Performing Arts Studio and NAIDU Theatre Co.

bwn.org.au

coffscoastbwn

coffscoastbwn

Charmaine Granger Administration & Bookkeeping Support

Anita Perrett Senior Accountant

Stasha Dunn Principal Accountant

Tell us about your business.

I run a digital marketing agency called The Digital Laneway.

The best finds are found in unassuming places tucked away in a beautiful laneway. In Paris, a concierge directs me to the best restaurant. In Barcelona, the tastiest tapas are down a side street. Here in Coffs, Dark Arts Cafe is there for my morning coffee.

It’s this feeling that inspired the business name. We build awesome websites and write captivating copy to ensure your business gets found and looks good online.

Describe your definition of 'success' relevant to your industry.

Success is about impact. The impact on my clients and, in turn, their customers. Having an impact on other women in business is also something I deeply care about. I make time to have coffee with fellow business owners and cheer them on. Because helping other businesses rise lifts us all. Who has been your greatest influence in business and

Rhonda LOCKE

why?

Eric - the mailroom officer at my first job. He made everyone feel important, and instilled in me that every business interaction is never about B2C or B2B. It’s always about one human connecting with another because all customers are people. All employees are people. So if you don’t understand people, you don’t understand business.

He also happened to be my Dad. We lost him when I was 20. I’m grateful for the two years when I got to see him as more than “just Dad”. I saw the way other people around him viewed him. The whole, real human, andI ’m so grateful for that.

What’s the best way for other businesses or readers to connect with you?

thedigitallaneway.com.au

thedigitallaneway

thedigitallaneway

fowlercatherine

Describe your business in one sentence.

We are an official stockist of more than 60 leading professional hair care brands with a passionate and qualified team of hair, beauty and product experts helping every client to feel confident about their hair and beauty routine.

What sets you apart from your competitors?

We stock an incredible range of products and have a team who specialise in providing personalised and professional solutions for each and every client.

What have you learnt in the last 12 months that you want to bring to your role?

Opening a new store is not for the faint hearted, especially during a pandemic. I’ve been working in a range of senior roles over the years, but this is one of the biggest challenges I’ve ever faced and one of the most rewarding.

Tell us the new and exciting products/services that are happening in 2023?

Now that our hair salon is open for business it’s a game changer.

We’re going to continue offering amazing hair care solutions and we will be increasing our hair and beauty services.

What are your business’s core values?

Focus on the individual whether they be staff or our clients. The key to success is good staff and I believe a happy staff member equals happy clients and that’s the goal.

Tell us about your strengths from a business and personal perspective.

I’ve worked in so many different industries across the world from airlines to government, education, utilities and now hair and beauty. I feel like the many roles and business and personal challenges I’ve faced have made me so much more grounded, and I’m now far more aware of what a customer really wants and ultimately what I want from my life.

Angela MARTIN

Describe your business in one sentence.

Lifeline North Coast provides a telephone crisis support service. We also provide community services such as suicide prevention training, and gamble aware counselling and financial counselling support.

What have you learnt in the last 12 months that you have brought to your role?

Listen more, talk less. My role is to support my team and the needs of our community. As Acting CEO for Lifeline North Coast, I’ve learnt that building trust and working together with other suicide prevention services and community groups is integral to suicide prevention and a healthy community.

I also seek to learn from the industry professionals as much as possible about trauma and mental health. I’ve attended suicide prevention training, and other related training, so I am confident in starting a conversation to help someone in distress or struggling with suicidal thoughts. It’s vital as a community that we reduce the stigma of asking for help

and learn how to identify warning signs and support those who need help.

Tell us the new and exciting products/ services that are happening in 2023?

Lifeline North Coast will be offering training, our five Lifeline Retail Shops (Grafton, Coffs Harbour – West High Street, Toormina, Vernon Street and Nambucca) will be revamped with a wide selection of new and quality items. We are also setting up a Suicide Bereavement Support Group – a professional free support group for those who have lost a loved one to suicide. Our team are hosting community events to bring people from all walks of life together. We are always recruiting for more volunteers for our retail shops, crisis support phone line and fundraising events, together helping us raise awareness and much needed funds to keep our services available locally. Our #LLNC family is growing and now is a great time to sign up to volunteer with us, even if you only have 4 hours a fortnight, we would love to have you join our organisation.

What are your business’s core values? Care, respect, integrity, and connection.

We are very fortunate that we attract volunteers and employees that encompass these four qualities. What advice do you have for other women working and living in such a fast-paced world?

Be real. Be honest. Have boundaries and balance. Don’t stretch yourself too thin, and surround yourself with a team of experts so that you work united to maximise your success to reach goals. There is no “I” in the team that is 100% true. Also take your self-care seriously. If you want to succeed in business, look after your physical and mental health.

What’s the best way for other businesses or readers to connect with you?

I would like to invite people and businesses to connect with me. Let’s open up a discussion on how we can work together to make a difference in our community.

2/115 W High St, Coffs Harbour NSW 2450

lifelinenorthcoast.org.au/

angela.martin@lifeline.org.au

(02) 6651 4093

angela-martin-7522bb70/

LIFELINE NORTH COAST, NSW

ACTING CEO

As Acting CEO for Lifeline North Coast, I’ve learnt that building trust and working together with other suicide prevention services and community groups is integral to suicide prevention and a healthy community.

Hi Carly. Can you tell us about the early days of surfing for you, when did you start and what do you love about it?

I grew up across the road from the beach in Byron so was a water baby from the get go. I started on a bodyboard from about 4 and used to follow my two older siblings out the back of the break as I got bigger. I used to stand up on my body board riding waves all the way through. I remember vividly getting my first soft top surfboard when I was 10 for Christmas and to this day it still sparks a lot of joy thinking of that memory. From there I was out there every morning and afternoon after school and all weekend. The ocean was my happy place and I knew if there was a career in surfing I wanted to take my passion as far as I could.

You have had an extensive career in the surf industry, can you tell us a bit about some of your past roles?

Carly W H I T E

At about 16 years old I picked up a sponsorship from Roxy. My idol at the time was Lisa Andersen (4 times world surf champ) and also a Roxy team rider, so it was natural I gravitated towards this brand. I was supported by Roxy from a young age to travel and compete. I travelled and competed all around the world starting from my local Boardriders club into the Australian pro junior series then onto the world stage of the (WQS) World qualifying series. I travelled to many beautiful countries, achieved many goals and made some lifelong friends along the way. However once my competitive drive had lessened I knew I was ready to take on some new challenges whilst still complimenting my love of surfing. I was so grateful to have the backing of a surf brand that supported me and nurtured my transition from competitive surfing into a new role bringing new challenges and knowledge. I was then offered an Internship for a year at Roxy, gaining experience in sales, design and marketing. From there I knew marketing was my passion and I went on to work alongside

the marketing team for Roxy gaining experience in photo shoots, styling, coordinating events, budgets and athlete contracts. From there I was offered the role as Roxy Australia Team Manager, as well as a commentary role for Roxy events in conjunction with WSL. The Roxy Team Manager was a role I was so proud of as I poured my heart into our team of upcoming aspiring groms as well as some already on tour such as Sally Fitzgibbons.

What have been some of the highlights for you in your career so far?

I have found myself having many pinch myself moments, however surfing in The Roxy Pro Fiji trials event on the big stage was a defining moment. I was so proud to be representing our country and the waves were pumping. Also going to Teahupoo Tahiti for a trip with SurfGirl magazine and scoring the front cover. Completing my HSC exams in Fiji on a photoshoot was pretty awesome too, I look back now on these things and think, hey that was pretty cool.

Carly White picked up a surfing sponsorship with Roxy at 16, has travelled all over the world as a pro surfer, competed on the world stage, and then moved on to other roles in the industry such as Roxy Australia Team Manager. She has such an impressive background in the surf industry, and has recently taken on the role of President of the Coffs Boardriders Club!

Photo by RichardKotch

What brought you to the Coffs Coast and how do the beaches compare to other places you’ve surfed?

Going to Teahupoo

Tahiti for a trip with SurfGirl magazine and scoring the front cover. Completing my HSC exams in Fiji on a photoshoot was pretty awesome too, I look back now on these things and think, hey that was pretty cool.

I was brought to the Coffs Coast by marrying a local boy from Moonee Beach. We lived in Byron until we had kids then decided Coffs was the best place to bring up our babies. I love surfing all our local beaches. There’s rarely a day you can’t surf in Coffs, we are so lucky to have such a diverse range of waves. We have so many beautiful headlands that nurture offshore winds in both summer and winter. You can also always find an uncrowded peak which is an added bonus.

You have recently become the President of the Coffs Boardriders Club, what made you want to pursue this role and what do you hope to bring to the club?

The role was presented to me as our local hero Lee Wink stepped down. I have such big shoes to fill, as Wink is so well respected in our community and has brought so much

knowledge and heart into our club. I really can’t wait to bring some fresh ideas and really sink my teeth into the nuts and bolts of what makes our club so special and how myself and the committee can make it bigger and better moving forward.

Can you tell us a bit about the Coffs Boardriders and what you enjoy about being involved in the club?

I have been part of the club for 5 years along with my husband Jay and two children who are both in the grom divisions so it’s a family affair! Jay has been part of the club since he was a teenager so its nostalgic for both of us as it’s come full circle again after having kids. We Iove the sense of community the club brings to us. We get to spend a day a month doing what we love, surfing and hanging out with our friends all day at the beach.

Who can join the club and what’s involved?

We have members as young as 4 years old and life members in their 80s. We have divisions for under 8,10,12,14,16 girls and boys as well as open division, women’s, 35s ,45s, B Grade and the Rippers division. You can always join as a social member if you don’t surf competitively and just want to be involved. We have a club round once a month starting in Feb and ending

in Nov so a total of about 8 comps a year. We also provide some training opportunities for our groms throughout the year and some other fun events such as our club challenge day. A typical board riders day consists of arriving at the beach early, surfing a couple of heats with mates and having some beautiful BBQ food provided by Josie, our catering queen. We finish off the day with a little presentation at the Hoey Moey with some awesome prizes.

What plans do you have for the club in the future?

I would love to involve our groms, from the little frothers just out having a laugh with mates, all the way through to the ones striving to get onto the world stage. Moving forward I would love to keep our club as inclusive as possible providing new ideas while still keeping us grass roots. I want everyone involved to be proud to be a part of our Board Riders community and have a sense of belonging being part of our Club.

For more info on our club you can go to coffsharbourboardriders.com.au

Photo by RichardKotch

Sue BEEHAG

Describe your business in one sentence.

Subee is locally owned and operated with a focus on enhancing the care and quality of life of those in our local community facing challenges related to ageing and disabilities. What sets you apart from your competitors?

Longevity. Subee has been operating on the Coffs Coast for 30 years this month. We can provide a diverse range of services including personal care, social support, disability support, respite, community access, palliative care, dementia care and memory support, gardening and house cleaning. We can also provide for complex clinical needs in the comfort of our clients’ own home. We have seen many similar businesses come and go, but our reputation is the most priceless asset we have. Meeting the needs of our community is our focus.

What have you learnt in the last 12 months that you have brought to your role?

Trust your staff and have confidence in their abilities to get the job done. They are the people who I have chosen! In the last 12 months Ive learnt that with all of the challenges we have faced over the last 30

years, COVD didn’t beat us and I’ve seen what our staff have done to ensure our clients have had their services and needs met. Without our staff, there would be no business. Our staff are our greatest asset

Tell us the new and exciting products/ services that are happening in 2023?

Coming out of the worst of COVID, we are focusing on building a workforce of diversity and skills to meet the needs of our clients, and to provide a reliable and skilled workforce for our local community. We are also looking at some exciting options within the NDIS space on the Coffs coast so stay tuned!

What are your business’s core values?

Quality care, reliability, giving back to the local community by using local products and services, endeavour to meet the needs of our clients whilst encouraging their independence and connection within community.

Tell us about your strengths from a business and personal perspective.

For both it would have to be tenacity and not walking away from difficult situations or problems. After 30 years in business, I still don’t always get it right but am always willing to learn and take the advice from others. I work hard and make myself

available for those that need help or advice. I am passionate about our young workers and showing them how you can have a rewarding career in the aging and disability sector. They are our future and it’s important to pass on our knowledge to the next generation. Strengths from a business perspective is reputation, reliability and the expertise of our talented staff. We take on the jobs others can’t.

What advice do you have for other women working and living in such a fast paced world?

Hang in there. Ask for help if you need it and listen to the advice of others. Employ the right people to get the job done and who will support you and the goals you have for your business. Make priorities. Family and health first. Without either of these you cannot have the business and give 100%. And enjoy yourself. If you are not loving it, it’s time to move on. Life is too short! Drink the wine and take that holiday!

SUBEE NEWLAKE OWNER

Jodi WOOD

Describe your business in one sentence.

KE is a not-forprofit disability and community service that is dedicated to helping people achieve their dreams.

What makes you a great leader?

I have always been a natural leader. From the classroom to the sporting field, with my family and friend groups, I have always been the one that takes the lead. It’s where I am most comfortable. My training as a psychologist and my natural empathetic personality help me be able to read people. I am a good motivator and a good listener. I am genuine and loyal, what you see is what you get with me, and whilst some people can find this intimidating, most seem to appreciate my no bullshit approach. I am intelligent and highly organised. I’ve always been really good at puzzles, so putting things together quickly, problem solving issues or seeing where things went wrong and how they can be fixed is a skill of mine. I am self-aware, passionate and I think I’m pretty funny. I’m not perfect and I am constantly learning and growing as a leader, but it is a role I love, at a company I love, with a team I love! I am very lucky!

What advice do you have for other women working and living in such a fast-paced world?

Prioritise self-care – getting to the gym

with a great bunch of mates every day helps both my physical and mental health. Find something that makes you feel great and make it a part of your daily routine.

Build a strong network. I am surrounded by supportive and like-minded people who offer me advice, guidance and expertise. Find people who build you up and talk about you proudly when you’re not in the room!

Be confident and assertive. I have always had such a strong sense of belief in myself and my ideas and opinions. I trust my instincts and have never been afraid to speak my mind. This can be a scary thing to do as a woman in business as there are still many stereotypes that can have you labelled as aggressive or a whinger. In my experience I have always gained more than I’ve lost by speaking my mind. Don’t ever be afraid to be yourself, believe in your own abilities, you’re amazing!

Continuously learn and grow. I try so hard to embrace change and I love learning new things. Attend conferences, take courses, read industry publications. Invest in your professional development and seek out opportunities to learn and

grow as much as you can.

Tell us the new and exciting products/ services that are happening in 2023?

2023 will be a massive year for KE. We plan to rebrand the company to be more in line with all the programs we currently offer or are planning to offer in the future. KE will always remain an employment service but over the years we have become so much more than this. Our NDIS has grown more than 200% every year for the past 4 years and we expect this growth to continue. We hope to reopen our training organisation, open a café, rent space to other community organisations, and continue to expand our youth hub, grounds and facilities for all of the community to access.

What’s the best way for other businesses or readers to connect with you?

I love connecting with like minded people and am always happy to support women in business so please reach out for a chat. You can email me directly: jodi@keyemployment.com.au or add me on LinkedIn jodi-wood-8b1b2552

CEO KEY EMPLOYMENT

I am self-aware, passionate and I think I’m pretty funny. I’m not perfect and I am constantly learning and growing as a leader, but it is a role I love, at a company I love, with a team I love!

I am very lucky!

EDITION 2023

The expansion of KE’s disability and community hub on West High Street opens a world of possibility for its NDIS programs. We get to know new NDIS Manager Dani Lambert and find out more about KE’s NDIS expansion…

How are you enjoying your new role at KE?

Being involved in the success of a leading NDIS provider offering quality services across the Clarence Valley, Coffs Coast and the Macleay Valley is truly rewarding. The team at KE are amazing! Each day I am greeted by a group of passionate and dedicated people working towards a common goal. The work we get to do at KE really delivers that sense of purpose we all long for, those “goosebump” moments the ability to break down barriers and the drive to accomplish the very best across the communities we service.

I am so passionate about what I do, and I am so grateful to be working for a company that truly gets that!

What is your employment background?

My career started when I was offered a receptionist role at an engineering company in the Hunter Valley. I juggled study and career whilst bringing my three gorgeous children into the world. I clearly remember completing one of my final assessments whilst nursing a 2-week-old baby who arrived a little earlier than I predicted.

Over the years I have studied Human Resources, Work Health and Safety and Workers Compensation. After years of working in the engineering, mining, agricultural and local government

industries, I decided it was time to introduce yet another challenge and sought out a human resources role in the Disability Sector which I commenced in 2019. I can share that I found my happy place.

Who inspires you?

Throughout my career I have been fortunate enough to be surrounded by inspiring women and men who have helped shape me with their incredible leadership. I cannot thank them enough for their honesty, support, and the direction they provided. Without doubt, it is my family who I must also thank. My family has always given me the confidence to chase my dreams whilst

With NDIS MANAGER DANI LAMBERT

The work we get to do at KE really delivers that sense of purpose we all long for, those “goosebump” moments...

providing unwavering support along this incredible ride.

How will KE’s impressive new building and space at West High Street impact what you are doing in the NDIS?

I am so excited about what the future holds for the clients of KE. The community centre that has been created by an incredibly forward thinking and invested executive team and board is unbelievable. The opportunities it will offer our clients and the broader community are endless. From formal training in hospitality and

horticulture to life skills classes in growing vegetables and healthy eating. A café, a community garden, a youth hub, state of the art offices and training spaces, basketball, soccer and tennis courts, chill out zones, career planners, an employment service - the list goes on. And it is all located right in the centre of town. If you haven’t already you should get down to KE and check it out!

So how do we find out more?

This is the easy part, simply contact our office on (02) 6691 9999 and have a friendly chat with an NDIS team member about how KE can support you. You can also drop by our facility at 61 West High Street Coffs Harbour any time between 9am – 5pm Monday to Friday.

You can reach me via LinkedIn www. linkedin.com/in/dlambert-hr-whs-ndis or send me an email

dani@keyemployment.com.au

After years of planning, consultation, saving and plain old hard work, KE is just weeks away from opening stage one of the new build.

This includes new state-of-the-art offices for staff and clients, ergonomic workstations, new accessible bathrooms, a welcoming reception, better parking, better access to the evergrowing community garden, a new kitchen, better access for clients to computers, quiet spaces and a new client kitchenette. Grounds & Maintenance Manager Darren Long has led the development of the site at West High Street since 2016. His pride and excitement in the project can be felt the moment you meet him. “Walking into our new office brings so much joy. It is honestly such an uplifting and motivating space. I just can’t wait for our clients to see it”. The

completion of stage one has been a long time coming with many setbacks during the building shortages that were experienced by everyone due to COVID. “It has been frustrating at times, but we can finally see the light at the end of the tunnel and won’t the wait be worth it”.

Darren is also the brains behind the community garden which has grown and flourished into an amazing urban farm. “Produce from the garden is picked, packed, and sold by our NDIS participants at the Coffs Market Day once a fortnight in the CBD. Some of the produce includes, sweet potato, corn, capsicum, pineapples, watermelon,

bananas, chokos, flowers and more. All fresh, chemical free and as tasty as you can get”. The completion of stage one means a lot of amazing office space will be available to rent at the West High Street property. “We have approximately 1000m2 available for rent and we are super excited to find other local business(es) that share our community values to move in and help us realise our dream of becoming the best community centre ever” says CEO Jodi Wood. Stay Ready Performance, an amazing local fitness program, run by legends in the fitness & coaching industry, Velia Cornalino and Daniel Tempest have been the first business to come

Walking into our new office brings so much joy. It is honestly such an uplifting and motivating space. I just can’t wait for our clients to see it

KE purchased the old “Catholic Club” back in 2016 with the long-term goal of making the space the largest, most accessible, modern, all-in-one disability and community service on the Mid-North Coast.

onboard at KE. Stay Ready run a strength and conditioning program for all levels of fitness. Stay Ready share in KE’s vision to bring health and happiness to the Coffs Coast community and are loving the shared space. “The grounds at KE are unbelievable. I have to pinch myself some mornings to remember I am actually right in the middle of Coffs. It’s hard to explain unless you experience it, but the vibe is so welcoming. We feel like such a part of the community here and we are so grateful our members get to experience it every day”.

So what’s the next phase of the project?

“Stage 2 includes a commercial kitchen and café which will be open to the public and two state of the art training rooms which will be available for hire. This will open up many opportunities for clients of KE with hospitality training, work experience and employment positions all onsite. But we will also be diversifying our brand in 2024 and look to open more to the public for corporate training, functions and events. We are hopeful stage 2 will be

complete by the end of 2023”. In the meantime, the KE Youth Hub, basketball courts and grounds are still available for the local community to use. Currently the KE grounds are being accessed by several local community groups including RISE and STARRTS. Countless youth and other disadvantaged groups can be seen at KE every afternoon hanging out and having fun.

KE will officially open the new office building in April this year with plans for a grand opening of the whole facility already under way for early 2024. Exciting times ahead for the KE crew!

We have approximately 1000m2 available for rent and we are super excited to find other local business(es) that share our community values to move in and help us realise our dream...

focus contributor.

MATTERS MONEY

with BARRY HOCKEY

ACCOUNTANTS

The new year is a great time to reflect and to take control of your finances to create a clear financial vision for the year ahead. Putting steps in place to become more financially comfortable will help give you more choices for living life now and for retirement. Steps for a clear financial vision are:

Set Goals

Setting long-term financial goals gives you peace of mind and security. When creating your goal, make sure you have “the end game” in mind. Everyone is at different stages in their life which means set goals that meet your lifestyle aspirations.

Achievable Goals

You want your goals to be realistic and for you to be able to reach them successfully. Breaking down goals into smaller more targeted areas allows you to have clear direction and makes your goals more

attainable.

Check In and Visualise

It is important to revisit your goals every quarter as this will support you to keep on track and to maintain focus. Creating a space to display your goals will encourage you to strive for success by keeping your focus goal in mind.

Seek Help

We often think we can manage our finances ourselves, however, it is great to get assistance from professionals such as accountants & financial planners. They can provide clarity and formulate strategies and recommendations which will help you achieve your goals faster.

When it comes to budgeting, we all have different needs and priorities. We know from research that you’re more likely to have better financial wellbeing if you take the time to create and follow a budget. Tips to get you started with budgeting;

Know where your money goes

The first step to budgeting is knowing exactly where your money goes. Once you’ve got a good idea of your regular income and spending, you can tailor a budget to suit your needs.

Start ‘bucketing’ your income

‘Bucketing’ involves splitting your regular income into accounts (or buckets), with a specific budget for each. It’s a helpful way to manage your spending and saving without complicated spreadsheets.

Get your accounts sorted

Once you know how much you’ll be putting into each bucket, divide your income accordingly each time you’re paid. This is a great way to keep you on track with your spending, ensuring you only spend what you’ve allocated for each specific purpose. Review your budget regularly

Remember to review and adjust your budget regularly and use digital tools and technology to keep you on top of your money. There might be times that your income changes, or you have unexpected expenses or a new savings goal. Most banks have some spending trackers via internet banking to assist with your budgeting.

When it comes to budgeting, we all have different needs and priorities. We know from research that you’re more likely to have better financial wellbeing if you take the time to create and follow a budget.

If you are in business, you should have some sort of standard contract or terms and conditions that you can hand to customers or suppliers when you enter a new deal. Those standard terms should be reviewed every few years to make sure they are up to date with changes in the law and remain relevant.

In the last few years, business dealings have been severely interrupted by bushfires, floods and the pandemic. “Force majeure” came to be one of the most popular legal search terms on Google, and for good reason.

What is force majeure and why do I need it?

Remember in 2021 when the container ship the Ever Green wedged itself sideways across the Suez Canal? It blocked the most important shipping channel in the world for six days at a cost of $10 billion per day. 350 ships were backed up waiting to move their goods to or from Europe, Africa and Asia.

During our bushfires, whole parts of Australia were inaccessible. In the pandemic, entire workforces couldn’t go to work and businesses went on hold. The floods meant that many businesses couldn’t operate. What would this mean if you were bound to a two-year contract requiring you to deliver steel every month, build a residential complex within six months, or transport goods to Sydney weekly and the floods, fires or pandemic prevented you from doing so? What if the other side started threatening you for its potential losses and or damages from failing to deliver on time?

This is where the term Force Majeure comes into play. Back when all these events were happening, lawyers all over the world were scrambling for their contracts to make sure they had a force majeure clause. Force majeure is an old French term which simply means “overwhelming force”. You usually see it in relation to “acts of God” (fire, storm, tempest etc).

Having a force majeure clause means that some unexpected event that is outside of your control has prevented the contract from being performed, and it’s no one’s fault. This means you are free from liability for not performing your side of the contract and you don’t have to pay the other party for any loss or damages because you didn’t do what you were supposed to do.

But importantly, it also means the contract is paused, and you can resume trade once the ‘act of God’ has passed. This means that you don’t lose that valuable two-year deal.

Business take-away - If you’re in business you need to ensure that your documents have a force majeure clause to protect you in the event of an unexpected delay or act of God. Equally, when you’re entering into any contracts in the future, make sure that such a clause exists. After all, for the 350 ships stuck behind the Ever Green in the Suez Canal, it wasn’t their fault that they couldn’t deliver on time.

The content in this article should be regarded as general advice only and is not intended as specific legal advice for individual cases.

www.rickettsassociates.com.au

KEEP CALM AND

Back when all these events were happening, lawyers all over the world were scrambling for their contracts to make sure they had a force majeure clause.

Photo by Simon Whittaker

Take us back to the beginning...

I grew up in Young (near Wagga) and had a great country upbringing. After school, I went backpacking around Australia, spent 4 years in mining, then like most young Aussies headed overseas for a couple of years. I met my wife in England and she convinced me to go to Uni rather than go back underground. I did Science and Law at Griffith Uni in Brisbane before getting a job as a lawyer in one of the CBD’s top firms for 14 years – mostly business disputes and court cases for large companies.

I then got a position as in-house legal counsel for JJ Richards (the large transport and recycling company). We had a series of holidays in Coffs, before deciding to move here four years ago. We have bought a

BEN RICKETTS

RICKETTS & ASSOCIATES

house, the kids are in school, and our family are heavily into surf lifesaving and local rugby. Wanting to be part of the business community, I have established my own law firm, focusing on Business Law, Disputes, Building & Construction. Do we really need lawyers?

Haha, good question. Even Shakespeare wanted to kill all the lawyers (see Henry VI). Lawyer bashing is an old sport. But yes, we do need lawyers either for a transaction which needs skill (i.e. buying a house, preparing your will, or starting a company). Or in the worst of times to advise you of your rights or stand up for you when

your rights have been infringed by someone else.

Incidentally, that is what the line in Shakespeare is all about. A gang trying to overthrow the King, remarks that the first thing they will do in power is kill all the lawyers – why, because that would remove anyone who might stand up and oppose their unlawful acts. Why did you choose to pursue a law career?

I think law chose me. The tradition and history plus the advocates and democracy have been around since ancient Greece - all appealled to me.

I think law chose me. The tradition and history plus the advocates and democracy have been around since ancient Greece - all appealled to me.

Having a few years off to travel and other careers helps you figure out what you want to do. So by the time I got to Uni I knew what I wanted to study and was ready.

Plus being able to help people, (as well as make a living) is rewarding.

What are the top qualities of an excellent lawyer?

I think like most professionals (doctors, engineers) the ability to listen to your client’s query, tell them what it means legally (or medically etc.), and give options. Then once a decision has been made pursue that option to the best of your ability – but be open to alternatives that come along later.

Is it actually like on TV?

Ha no. No-one ever says “Your Honour, may I approach the bench” and they wouldn’t be allowed to anyway. The big offices with people running around, the late nights, long court cases, those are all true. But a lot of

the puff is just Hollywood scripting. Most legal matters take weeks and months. On TV they are done in a day with a multimillion settlement a week later. Unfortunately, that is not how it goes.

What is a commercial lawyer?

There are roughly two halves to law – the criminal side where you may have committed a crime and may be in trouble with the police. And the commercial side where you are dealing with everyday business issues like property, wills, tax, planning, disputes, or corporate issues. I focus on Business law, Disputes, and Building & Construction.

What do you consider your major strength in law?

More a major strength in business and life. Law is great, but without understanding how it works in the real world and what it can and can't do for you in a life or business context then it's just theory. You have got to know how to apply the law to make it work.

How do you define professional success?

Repeat business and word of mouth referrals are the best indicator that you are doing a good job – people coming back or recommending you.

Plus building a business and enabling other younger lawyers to grow their career (and be happy doing so) is what success looks like.

What do you like to do in your spare time?

Our family is heavily into Surf Life Saving and Nippers at Woolgoolga. We are on patrol, coaching Nippers and competing at carnivals. In winter its coaching rugby and touch footy. And on weekends, some science comes out with all grain beer brewing in the garage.

How important is it to support local business?

Very important, even with the age of the internet we are all still living here together, we are all still part of a village. I have found an excellent local accountant, used a great local photographer for my website photos and it all adds up to helping our community thrive.

How can we get in touch?

Send an enquiry via my website www.rickettsassociates.com.au

Law is great, but without understanding how it works in the real world and what it can and can’t do for you in a life or business context then it’s just theory.

Photos by Simon Whittaker

Carla

Carla Medcalf has based her Remedial Massage practice at the Professional Centre for the past 9 years and says that from the moment she met Carol who lets space to tenants, she knew that is where she wanted to be.

Carol has created a vibrant place with a very special vibe. Carla finds assisting people to enhance their health and wellbeing very rewarding and enjoys developing new skills and learning new techniques.

Recognising that exercise is an essential element of overcoming pain and maintaining health and well-being Carla studied to become a Pilates instructor. She moved into a larger suite at the Professional Centre and now runs small group pilates classes and individual one on one sessions in addition to the remedial massage clinic.

Pilates builds strength and flexibility, improves balance and general fitness and is both energising and grounding while developing greater body awareness.

Having a Diploma of Clinical Pilates enables Carla to work with clients recovering from injury on a one-onone basis, developing and adapting programs to suit the client's individual needs.

Carla is at the Professional Centre on Mondays, Tuesdays and Thursdays.

Remedial Massage and Private 1:1 pilates sessions are by appointment.

Small group pilates matwork class is on Tuesdays at 5.30pm. Booking is essential.

More class times will be added in the coming weeks and anyone interested in joining a class is encouraged to get in touch. Carla is always happy to have a chat and answer any questions.

Carla can be contacted on 0432 622 129

If you are interested in moving your business into a new bright space at the Professional Centre Carol can be contacted on 0468 788 334

The Professional Centre Level 1, 9 park Avenue, Coffs Harbour

The Belleview

The Belleview is a contemporary home that showcases Blue Ribbon Homes’ quality, innovation and individuality. The Belleview is a unique custom designed home with a feature courtyard that embraces the casual lifestyle of beachside living.

Take the first step in making your new dream home a reality and take a walk through our beautiful display home today with our friendly team. This is a great opportunity to get to know and see for yourself the Blue Ribbon Homes promise of quality, style and value.

7 Angler Crescent, Bonville, Sawtell Commons Estate.

Open Thursday, Saturday and Sunday 10am - 3pm.

REMEDIAL MASSAGE AND PILATES AT THE PROFESSIONAL CENTRE, COFFS HARBOUR.

EDUCATION UPDATE

FROM BISHOP DRUITT COLLEGE with NICK JOHNSTONE

WHAT IS THE BDC RESPONSE?

Science fiction has long fascinated me with its exploration of new worlds and technologies that once seemed impossible. I am a child of the 1970s, so films such as Blade Runner (1982), War Games (1983), The Terminator (1984) and novels such as Douglas Adams’ The Hitchhiker’s Guide to the Galaxy (1979) and Isacc Asimov’s classic I, Robot have, to a certain degree, shaped my enthusiasm for science and technology.

What did I learn from this popular fiction? That science and technology grow exponentially and that we need rules and ethics in this exciting new world.

Asimov, in fact, outlined his three laws of AI-driven robots as:

1. A robot may not injure a human being or, through inaction, allow a human being to come to harm.

2. A robot must obey the orders given to it by human beings except where such orders would conflict with the first law.

3. A robot must protect its existence as long as such protection does not conflict with the first or second laws.

In 1956, Isaac Asimov authored The Last Question, a short story that contemplated the future of humanity and artificial intelligence. Asimov envisioned a world where a supercomputer could answer any question, including how to reverse entropy.

Another key takeaway from science fiction is that many of those childhood dreams have become reality, making science fiction a precursor to science fact. I know that is a long bow, but please allow the latitude given the topic.

Today, we are closer to this vision than ever, thanks to artificial intelligence (AI) and tools like OpenAI’s ChatGPT, which can write essays, solve math problems, compose music, create digital artworks, generate complex code and even explain concepts in different languages.

AI is advancing rapidly, with exponential growth in it’s development. It will undeniably impact industries as diverse as transport (autonomous vehicles - with driverless cars and buses) through to marketing, manufacturing and even public relations. We are already using the little chatbots on websites now. As educators, it’s crucial to understand AI and its implications for our students, who will face a future of AI-assisted learning and work. Those who can harness it’s power will have a competitive advantage.

Bishop Druitt College aims to empower students with critical thinking skills, the ability to process large amounts of information, problem-solving capabilities, and self-directed learning skills. Our graduates are expected to be well-equipped to face the fast-paced and ever-changing world. While artificial intelligence can aid in achieving these objectives, it’s important to acknowledge it’s potential biases and teach students to create and take charge of the technologies

they use. The college’s objective is to foster the development of students as compassionate and productive members of society while equipping them with the necessary skills, attitudes and attributes to adapt to any future.

So where to from here? At Bishop Druitt College, we are engaging with industry leaders and have developed an AI Thinktank to discuss such questions as:

Can ChatGPT complement or enhance our existing teaching and learning strategies? If so, how?

How will we ensure student authorship?

How will we train and educate our teachers, students, and parents about the appropriate use of ChatGPT?

What are the potential limitations or challenges of using ChatGPT, and how can we mitigate them?

What are the opportunities to build capacities in our students and our staff in their various roles?

What are the costs and resources required to implement and, if needed, monitor ChatGPT usage?

How can we gather feedback and continuously evaluate the effectiveness of ChatGPT in achieving our desired learning outcomes?

At Bishop Druitt College, we would love to hear your thoughts on this controversial issue. Please forward your thoughts, questions, suggestions or comments to marketing@bdc.nsw.edu.au.

Noelene S K I N N E R

NYAMI GAWBARRI AT HAPPY BOXES

Happy Boxes has been supporting Indigenous women all over Australia, particularly those in remote communities, for a number of years now and they have more recently opened up their doors at Nyami Gawbarri (Women’s Gathering) to offer a safe space for our local Gumbaynggirr women to gather and connect.

Can you tell us a bit about the Happy Boxes Project and how it works?

The Happy Boxes Project is a national charity that supports more than 80 communities throughout Australia. A Happy Box is a collection of toiletries and beauty products put together with love, and sent to an Indigenous woman in a remote community. The Happy Box may include essential items such as shampoo, soap, deodorant, pads, and toothpaste or luxury self-care items such as make up, body scrub, face masks, journals, candles, and hair accessories.

Too often women in our own backyard are going without basic toiletries. Accessibility to simple items like deodorant, shampoo and soap prove challenging when the closest store can be up to 1000km away.

Some communities are at the end of 750km of 4x4 dirt roads. Others can be cut off by flood waters for months at a time or are only accessible via boat or plane. On top of this, price gouging occurs at community stores and food insecurities are extremely common. “We want to send as many Happy Boxes filled with love and self care products as possible and to

provide women, regardless of their location and situation, the enjoyment of life’s little luxuries that we regularly take for granted.” Emma said.

Happy Boxes has a program attached to this service called Nyami Gawbarri (Women’s Gathering), can you tell us where the idea for this started?

Nyami Gawbarri was created to provide a culturally safe space for Aboriginal women to come and gather without expectations, conditions and or judgements. This space was created with the dreams of having a designated space for Aboriginal women to gather on Gumbaynggirr country. A space to connect, heal, learn, nurture and grow together. Jamie-Lee said “This was a dreamed up space by Aboriginal women for Aboriginal women, because we are the backbones of our families and communities and when our women are supported, the entire community thrives”.

What does Nyami Gawbarri currently provide for local women?

Our Nyami Gawbarri space is a vibrant hub. We open Monday to Friday for drop-in as well as we run specific programs on certain days. The hub is a safe space for any Goori girls,

teens, women or elders to come and just be. We are always here for support, a cuppa, a yarn or to do art, crafts and other work. We also assist our local Gumbaynggirr community with any needs for hygiene packs.

Anthea said “it's about creating a safe space for our girls, teens, women and elders so they feel welcome in a culturally appropriate environment with Aboriginal workers who really care about being there for our Women in community”.

Can you tell us a bit more detail about some of the programs you’re running and who they are open to?

We currently run womens and elders programs on Mondays, Our teen program Wednesday afternoons 3.30pm-5.30pm from term 1, and our Goori 8-12yr old girls afternoon is Thursday from term 1 3pm-5pm.

We have a lot of exciting programs ready to launch, some will be collaborations starting term 1, and others will start in term 2.

Noelene said we are very excited about one of our programs and collaborating with JamieLee with a Womens Circle Self Expression Art Session. This will be a space for Women to connect, yarn, laugh, paint in a relaxed and culturally safe environment.

Please follow us on Instagram and Facebook to see the reveal of our new programs and collaborations and any other upcoming workshops we will be running at Nyami Gawbarri HUB.

What do you hope local indigenous women get out of having this space available and the programs you run?

The main goal is to create safety for our Goori girls, teens, women and elders. To have a space where they can come, feel culturally safe, comfortable and benefit from yarning, programs, workshops or collaborations in the Nyami space.

Who are the team at Happy Boxes and what are some of the roles they play there?

Emma said without our wonderful team, our board and our coordinators this wouldn’t be possible. Everyone brings their own skills, connections, and love to the organiations and in our new local space Nyami Gawbarri our staff have created this amazing culturally appropriate space for our local women. Emma Sullings is the Founder and Chairperson of Happy Boxes Project Ltd.

Anthea Flowers is a proud Wiradjuri woman who calls Gumbaynggirr country home. Anthea is a youth worker, counsellor and social worker. With a focus on wellness and well-being for our young people, our women, families and elders.

Anthea is also an experienced facilitator and coordinator with a heavy focus on trauma work, healing and teaching practical, easy

to remember skills and strategies to help people to navigate their own healing journey.

Anthea is passionate about walking alongside people and supporting them, with wherever they are at in life and yarning with purpose, which is an Indigenous take on narrative therapy. Anthea loves a cuppa, a yarn and holding space for our Goori women, girls, teens and elders at Nyami Gawbarri and across Gumbaynggirr country.

Jamie-Lee Telfer is a proud Gumbaynggirr woman. I have my own business Earth Jinda, which is all about sharing myself and my creations through what I have had passed onto me, my connections, lived experiences and my continuous learnings and teachings. I am a board member and work very closely with Happy Boxes and more recently with the opening of the Nyami Gawbarri space. I am passionate about staying true to myself and whatever it is that may call me by offering my various talents and knowledge, from my background in art, aromatherapy, herbal and space holding support abilities.

Noelene Skinner is a proud local Gumbaynggirr Woman who has volunteered and worked in the Coffs Harbour area for over 20 years. Noelene is very passionate working with Aboriginal Women and

providing information, education and awareness on issues impacting women, however more importantly a place were women can come together to gather, yarn and connect in a culturally safe space with other Aboriginal Women. Happy Boxes Project also have a board of 7 and 80 coordinators across Australia except Tasmania and ACT.

Nyami Gawbarri and Happy Boxes are heavily reliant on donations and sponsors, what sort of assistance and donations are you currently in need of most and how can people help or reach out?

We are always on the lookout for toiletries and self care products, in particular toothbrushes and toothpaste. We have drop off bins conveniently located at the front of Woolworths stores, The Happy Frog and Big W so any products people are in a position to donate can be dropped there. Noelene said “we encourage any local organisations or businesses that would like to support our programs we are running at Nyami Gawbarri with food, resources or their skillset to get in touch with us as its really important local organisations or businesses support local”. You can register to become a volunteer or make a financial contribution on our website at happyboxesproject.com

I am passionate about staying true to myself and whatever it is that may call me by offering my various talents and knowledge, from my background in art, aromatherapy, herbal and space holding support abilities.

Daniel Campbell was diagnosed with Cerebral Palsy at a young age, but he has never let that stop him from playing the sport he loves, football. He is now playing for the Pararoos Squad and representing his country on a world stage!

Can you tell us about your love of football and how you first got started?

I’ve always loved playing football ever since I first started playing when I was 5 years old and I played for Coffs Coast Tigers until I was 11. Then I played for Northern Storm from the ages of 12 till 14. I also did the North Coast Football Junior Development Program (JDP) going through primary school and played in the National Premier League (NPL) when I was 15 and 16 with North Coast Football. I then played back with my boyhood club Coffs Coast Tigers in the Men's First Grade and Reserve Grade teams when I was

17 and 18. I made my NSW cerebral palsy debut when I was 14 years old in 2017. I made my Australian Cerebral Palsy team ‘Pararoos’ debut when I was 15 in 2018, San Diego USA.

Growing up, I fell over a lot, I was always tripping on things, I had spasms in my legs, I walked on my toes. I discovered early on that if I ran I could be on my toes and I wouldn’t fall over.

You were diagnosed with Cerebral Palsy at an early age. What sort of challenges did you face when first playing the sport and how did you overcome those challenges?

Growing up, I fell over a lot, I was always tripping on things, I had spasms in my legs,

I walked on my toes. I discovered early on that If I ran I could be on my toes and I wouldn’t fall over. There were certain things I couldn’t do but I learnt to adjust and adapt. Also with having to get botox in my legs when growing up, I had to do lots of physical therapy and muscle exercises.

What did it mean to you to be a part of the Pararoos squad and what was the initial reaction when you got the call up?

Being a part of this team is a big part of my life because I'm playing the sport I love with people with the same goals that I do. When I got called up to represent my country playing the sport I loved for the first time, it was an emotional moment for me and my family because all the hard work I've put in over the years felt like it had all paid off.

Can you describe the training and preparation process for playing at an international level?

The training is very good. We usually have about 3 to 4 training camps a year with the team usually at the AIS in Canberra. But there's a lot of training I do outside of the camps like gym, football training and fitness training as well.

How has being a part of the Pararoos and playing on the world stage impacted your life and perspective on the sport?

Playing for the Pararoos has changed my life

forever. All the memories of playing at the highest level of CP football, have been an amazing experience for me that I will remember for the rest of my life.

How have your family and friends supported you over your career so far, and what does it mean to you to have them by your side?

My family and friends have supported me so well and have always played my side on and off the pitch. My Mum and Dad are my biggest supporters and I definitely wouldn’t be the person I am today without them and wouldn’t have these opportunities I do today if it wasn’t for them.

Can you describe the atmosphere and camaraderie among the team both on and off the field?

The atmosphere and camaraderie when I'm in camp is always good. I always enjoy my time when I'm with the team. It's more than just a

team, it's more of a family.

You were awarded the 2018 Young Player of the Year Award and last year the Player of the Year 2022. What have those awards meant to you?

Those awards meant alot to me because I saw that all my hard work had paid off and that I wasn't the only one to see my improvement from all the hard work I put in.

How did you balance your commitment to the Pararoos with other responsibilities in your life?

It was always hard to find the perfect balance between the Pararoos and my work and social life. But I feel like now I have a good balance between all of them.

What message do you have for others who may be facing their own challenges and have thought about joining a team sport?

I would say go and join a team sport because you never know, you can make friends for life and all the great things and memories you can make from playing a team sport.

Thanks Daniel.

My Mum and Dad are my biggest supporters and I definitely wouldn’t be the person I am today without them and wouldn’t have these opportunities I do today if it wasn’t for them.

Is anybody

LISTENING

CHANGING THE WAY WE VIEW CHILDREN IN RESEARCH

hen Lynne McPherson hung up her hat as a social worker and returned to study at university, she had a thirst for knowledge and decades of experience in child protection and family services. She's now leading one of the largest social work research grants awarded to a regional university in the last 20 years. Southern Cross University received nearly half-a-million dollars last year in an Australian Research Council linkage grant to investigate relationships for young people in residential care, led by Associate Professor McPherson. The Centre for Excellence in Therapeutic Care, a division of the Australian Childhood Foundation, also contributed cash and in-kind

Wsupport for the project and it has attracted research partners from across the country and as far afield as Dublin, Ireland.

It’s a large project, but the problem they are tackling is enormous. Around 46,000 Australian children are in some form of residential care. They face major challenges in forming positive relationships. Many have negative views of adults, seeing them as a threat rather than a source of safety. Turning those negatives into positives can, quite literally, change a life.

“There are very substantial social benefits of an improved life trajectory for young people, many of whom may otherwise ‘graduate’ from

residential care into the criminal justice or mental health systems and a life dominated by homelessness, unemployment and substance addiction. We’ve seen that in our previous research, now we are looking at how we change that,” Associate Professor McPherson said.

The project is just one of 12 underway at the Centre for Children and Young People (CCYP) at Southern Cross University, which involve not only NGO project partners like the Australian Childhood Foundation, but also government departments, statutory bodies and many Australian and overseas universities. Collaboration is not unusual at a university.

The voices of children and young people, including those who are most vulnerable and marginalised, are not often reflected in the ‘evidence’ that drives policy debates and programs intended to improve their lives. These Southern Cross University researchers are on a mission to change that.

It’s a large project, but the problem they are tackling is enormous. Around 46,000 Australian children are in some form of residential care.

What is more unusual is the level of collegiality among CCYP academics and the distinctive way they approach research, their research participants and the practical application of their research into outputs that can be used to help improve children’s lives.

It’s an ethos that has been tirelessly nurtured by CCYP founder Professor Anne Graham AO. She has championed ground-breaking work in children’s rights and childhood studies, most significantly perhaps the privileging of children and young people’s voices in research, including as co-researchers. She is also a leader

who looks beyond individual recognition to help grow and sustain collaborative, ethical research into the future.

“Anne has been an amazing mentor. Our strength as a research team is that we are building on decades of her collaborative research. We are looking to upend that traditional individualism in universities and seeing what we can achieve by putting the egos to one side and embracing the value everyone brings to research, not least of all children and young people,” said Associate Professor McPherson.

The team has racked up some big wins, producing websites, practice guides, professional learning and training packages for teachers, social workers and the research community, alongside policy-relevant evidence to drive fundamental changes in how children are viewed and treated in residential care, schools and other contexts where children spend most of their childhoods.

Professor Graham has authored several award-winning programs to help children better navigate change, uncertainty, loss and

grief. These have been used extensively to support communities following recent natural disasters. One new field of research is looking at how to prevent the high burnout rate among social workers and the management of vicarious, or secondary trauma, that so often leads to an early exit from the profession. Meanwhile, the team Professor Graham has built looks sure to continue on these foundations for years to come. The CCYP is a mix of established, early and mid-career researchers working on projects with high social impact.

These include scholars like Kenyan-Australian Dr Kathomi Gatwiri, who has become a well-known advocate for African-Australian children, social anthropologist Dr Antonia Canosa, Dr Meaghan Vosz and Associate Professor Menka Tsantefski with their focus on mothers and children in residential care, Dr Tess Boyle and Dr Catharine Simmons whose participatory research with schools is changing practice, Dr Kate Neale with interests in therapeutic horticulture, and Indigenous scholar Dr Kylie Day, who shares a focus on the rights of children, particularly those from marginalised groups whose voices are not often heard. Importantly, their work has had very practical outcomes that are being embraced by frontline carers, education professionals and others working with children and young people.

Southern Cross University Deputy Vice Chancellor (Research) Professor Mary Spongberg said the CCYP team was an inspiring example of how diversity in academia had been a force for positive change and world-class quality in research.

“Diversity of experience and points of view makes this an exceptional team. The funding they have attracted demonstrates their excellence as researchers and the international significance of their work. These are such important projects, supporting some of the most vulnerable members of our community. Their future is all of our futures,” Professor Spongberg said.

Learn more about research at the CCYP: scu. edu.au/ccyp

We are looking to upend that traditional individualism in universities and seeing what we can achieve by putting the egos to one side and embracing the value everyone brings to research

Pictured. Associate Professor Lynne McPherson (L) and Professor Anne Graham AO Inset. Professor Anne Graham with some of the CCYP researchers on campus

RETIREMENT VILLAGES

For many people, a retirement village may offer a great retirement living solution, especially when you start to find maintenance on a home more difficult or you want convenient social interactions.

You might also be able to access some personal care and home help support.

But as your care needs increase, you might be faced with the decision to move out of the retirement village and into residential aged care. This move will have financial implications and you may need to make decisions around how to structure your finances.

Exiting the retirement village

Retirement village (and land lease community) contracts are commercial arrangements and financial details vary greatly. When you leave (including for a move into residential care) the contract usually terminates and the home is sold to a new resident.

Some of the key factors to consider are:

• Amount repaid to you – do you get a refund of the amount you paid or do you need to sell the home?

• Departure fees – Are deferred management fees, refurbishment costs, or selling fees payable?

• Access to capital gains – this can range from having no share of the gains, a partial share of gains through to you keeping all of the capital gains (if applicable).

• Ongoing fees – will you need to continue paying ongoing fees after you move out until the home is sold?

Paying to move into residential care

Like any property sale, the refund from the retirement village may not be paid until the unit is sold. The sale process is often out of your control and timing may be protracted. You may have more control in a land lease community, but you still need to find a buyer.

The aged care fees start when you move into care. Financial advice can help you to plan how to use your other savings to fund the costs in the interim.

Depending on the state where you live,

P 0431 414 799

legislation may impose rules that help with this transition by requiring village operators (not land lease) to advance some of the sale proceeds as a lump sum or daily fee to help with aged care accommodation cost.

Ask for help

As an FPA Aged Care Specialist, I have helped many clients to make this choice. I help to find a choice that is affordable, as well as works best for the family and protects the value of the estate.

Call me today on 0431 414 799 to see how I can help with making the right decisions and understanding the impacts of a move into residential care.

This advice is general in nature and everyone’s circumstances are different. So it’s important to speak to someone like myself who is a licenced financial adviser (I am an Authorised Representative of Count Financial Limited AFSL 227232).

E jason@burleyagedcareadvice.com.au

W www.burleyagedcareadvice.com.au

WHEN YOU NEED TO MOVE FROM

The aged care fees start when you move into care. Financial advice can help you to plan how to use your other savings to fund the costs in the interim.

Take us back to the beginning...

I’m Sam and I’m the proud owner of Vault Moving and Storage! My wife Chloe and I purchased the business when it was Coffs Harbour Relocations and Storage 2 years ago. We have since rebranded to Vault Moving and Storage and relocated to a massive site in the heart of Coffs behind Bunnings. We have grown our fleet to 8 trucks and employ around

20 locals. We have added over 400 mobile storage modules and we now offer shipping containers for moving and storage.

Who are the key players?

Well, my sister Hannah runs the marketing, my mother-in-law Lil runs the office and I handle the operations (we are very much a family business).

Masyn rounds out our management as he is our newly appointed relocation specialist. Our removalists are also key players and are extremely important to the

success of our business!

How important is customer service in your industry?

IMPERATIVE! We pride ourselves on our extremely high level of customer service! There’s an old adage - ‘you’re only as good as your last move’ well we live by this! Every single customer is as important to us as the last, and we go out of our way to ensure that the experience is a memorable one!

How has the business grown and changed over the years?

When we took over the business it had 4 employees, 2 smaller trucks and around 130 smaller storage modules. We have grown to 8 trucks + 2 trailers, added over 400 more modules and introduced 20 foot shipping containers.

How has the brand developed in the years? What challenges has the industry faced, and how have you overcome these problems?

It was certainly a risk rebranding as the business had a great reputation but ultimately, we decided to rebrand, separate

ourselves in the market and create our own unique flavor. It has been a tremendous success and we have now established a very strong brand and memorable logo. In the 2 years we’ve been in the industry we have seen our fair share of challenges, from lockdowns to a rollercoaster property market to record inflation. Like most small business we have had to adapt our business model and roll with the punches. As a team we have navigated these tricky times very successfully and it has made us stronger and better equipped for the future!

What promotions do you have running at the moment and what's coming up?

MARCH MADNESS! Mention this ad to get 25% off storage for the month of March! How important is it to support local business?

We are a firm believer in live local, shop local and nearly all our suppliers are local businesses.

How can we get in touch?

You can call us direct on 6650 0123 or vaultmoving.com.au

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There are hundreds of good house-selling tips that can help you when the time comes to put that sign in the yard. Some are more important than others though. Here are three of the most important points.

1. Understand Value. Your home is not worth more because you like it, and it may not even be worth more after you spend $10,000 making it the way you like it. It is worth what others will pay. One of the worst parts of a real estate agent’s job is trying to explain to a nice couple that their $45,000 in kitchen improvements only added $10,000 to the value of the house.

It is easy to see the problem with pricing too low, but making less money is a problem of pricing too high as well. You have costs that you pay while waiting to sell. Also, people are suspicious of homes that have sat unsold for a year, and less likely to make an offer even if you have finally lowered the price. The

perfect buyer who would have paid the most, might have looked at the home when it was over-priced and walked away. To get the most money, price it right to begin with.

2. Understand The Market. Who are your potential buyers? A sign in the yard won’t help much if you’re selling a summer home in the woods and all the buyers are in the city. Once you identify who the likely buyers are, you or your agent can decide which ways to market the property. Are you in a quiet neighbourhood that is attracting retirees? If so, you would want to advertise the fact that your house has one level. “No stairs!” can be an important selling point to older buyers. If the neighbourhood is one that is likely to attract young couples, however, it would be a waste of words. Consider your market before you try to sell.

3. Cost-Effective Preparations. Of course you should clean the house and mow the lawn. The other things you do to get ready for

the sale should be cost effective though. As a rule, you should first do those things that will give you a three-to-one return on your money. It isn’t important (or possible) to be precise. The point is to do things that raise the value more than they cost. $1,000 to repave the driveway may increase the value of the house by $3,000, but a $50,000 pool might add only $25,000 in value. Start by replacing that dented mailbox, and work on those things that get “the most bang for the buck.”

If you have the time and motivation, you can find endless little house selling tips. That may not be a bad idea, but why not start with the important things first?

Of course, when in doubt, find a reputable real estate agent, or three. Get a few opinions on price, and presentation.

Above all, don’t fall into the trap of going with the agent who tells you the highest price, simply because they tell you the highest price. When choosing an agent, as far as possible take price out of the equation. The only question you have to ask yourself is, “is this the best agent I have met, to sell my house.” Do they have the requisite knowledge, skills and ability to market the property. Choose the agent well, and the price will follow.

If you have the time and motivation, you can find endless little house selling tips. That may not be a bad idea, but why not start with the important things first?