Measurable indicators Citizens/Customers 1. Continuous realizing of citizenssurveys 2. Increased accessibility in all service lines Staff and Managers 1. 50% of staff have an individual competence-plan 2. 80% of staff are satisfied with their job-conditions 3. Decrease in sick-leave by 1 %-unit
Finance 1. A surplus of 15 million crowns 2. Maximum 4,7% increase of netcosts 3. Amortizing payments of 3 % of total liabilities Processes 1. Increased efficiency 2. All interfacing processes between departments are identified
3.2.2 Municipality of Gotland; objectives of the Child- and Education Committee It should be noted that the superior objectives of the Child– and Education Committee are the same as the common superior objectives for the whole municipality. Superior objectives Citizens/Customers
Finance
The citizens receive services of good quality; they are participating and treated with respect. Staff and Managers
The finance is sustainable and in balance in a generation perspective.
The Municipality is an attractive employer.
The Municipality has good cooperative internal processes and an ongoing ambition of improvements.
Processes
185