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Connecting People, Ideas and Products in the Document Imaging Industry since 1994 engage ‘n exchange January 2013 Volume 20 No. 1 Business Profile Company On The Move A Conversation with Mark Miller, President of Eakes Office Plus Lead Generation for Maximum Success Toshiba LEAD 2012 Dealer Conference Review A Fool with a Tool is Still a Fool 2013 Top 10 Trends Cost of Quality Cases Resolved Swiftly as Companies Seek to Settle in 2012 Pump Up the Volume Create the Soundtrack of Your Sales Career Calculating Your Service Burden Rate Happy New Year! ENX Magazine PO Box 2240 Suite 729 Toluca Lake, CA 91610-0240 USA tel: 818-505-0022 fax: 818-505-9972 email: website: We would like to Thank those of you who have sent us address change information. HELP US CONSERVE NATURAL RESOURCES To correct or delete your address from our subscription list please call, fax or email us. PRSRT STD U.S. POSTAGE PAID BOLINGBROOK, IL PERMIT NO. 467

ENX Magazine January 2013 Issue

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