of performance and behavior reasonably imposed by the College relevant to its lawful missions, processes and functions. It is also recognized that the students at Elmhurst College or other persons related to it, may, from time to time, have legitimate and genuine grievances in regard to the operations of the College that are beyond the existing procedures for the resolution of inner college problems. In the interest of providing a peaceful orderly and equitable method whereby the said grievances might be resolved, the following procedures are hereby established: a. Step One: Informal Resolution • Group protest should first be presented in writing to those persons alleged to be responsible for the subject of the protest. Grievances should be presented peacefully to avoid interfering in any way with the normal operations of the institution. • If differences are not resolved within 30 days, the dispute shall be submitted for possible mediation in accordance with Step Two. b.Step Two: Mediation • The initiation of mediation: The protesting group shall submit a written statement of alleged grievances to the President for referral to a Dean and the responding party. The responding party may also submit within 10 school days after receipt of written grievances a statement in answer to the charge. If the Dean finds the protest to be a legitimate issue for mediation, he/she shall immediately appoint a mediator. • A legitimate issue for mediation is one whose disposition does not infringe upon the basic freedoms of learning, teaching and operations enjoyed by all members of the College community. • The functions of the mediator shall be to call meetings between disputing parties within 10 days of his/her appointment; to preside over these meetings in such a manner as to maintain civility; and to encourage the reconciliation of difference. The mediator should prepare a summary of written findings and recommendations for the Dean with copies to the parties of the grievance. c. Step Three: Arbitration • In the event the protest has not been resolved by mediation, then the Dean shall present the substance of the controversy to the President of the College within five school days upon completion of the attempt at mediation. • In the event that the President feels the matter should be arbitrated he/she shall select a panel of three arbitrators. • The arbitrators shall, as soon after their appointment as is possible, conduct a formal hearing in regard to the grievance. Each party to the grievance shall have the right to be present at the hearing and present evidence in support of its position.
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