We are proud to present Eliada’s 2010 strategic plan and twenty year vision. The ideas and approaches outlined in this document are the culmination of over eight years’ work on the part of our Board and staff. Formalized strategic planning began at Eliada in 2002, when the agency identified its mission and realigned its organizational structure to become more streamlined and financially viable. The next strategic plan in 2006 saw the definition of the agency’s core values, vision, and purpose. with this foundation, we began the strategic planning process anew in 2009/2010 with the intention of defining Eliada’s focus for the coming twenty years. many of the ideas in this strategic plan are innovative, pioneering, and bold. we hope you are as inspired by these initiatives as we are, and we invite you to be a part of this exciting new era of service. call 828.254.5356 to learn more about ways in which you can Help Children Succeed.
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mission helping children Succeed
vision To create the optimal learning environment that empowers children and their families to succeed
purpose To provide an environment in which children and their families can find their own unique gifts and strengths to reach their fullest potential
core values FaITh, hopE & lovE
InTEgrITy
TEamwork
ExcEllEncE
Eliada was founded on the principles of the christian faith, honoring the intrinsic value and dignity of each person. we offer an environment of unconditional love and respect to encourage the development of spiritual growth and personal confidence as a foundation for achieving ones potential
Eliada is guided by inherent honesty, ethics and accountability
Eliada is a dedicated and diverse team of professionals who support one another in achieving the agency’s mission
Eliada is committed to excellence in a solution-focused environment.
20 yEar vISIon: Eliada is a community of highly integrated educational, treatment and character development programs for children, families and the greater community, utilizing horizontal and vertical integration to achieve its mission. convert to new medicaid Service Definitions for Day Treatment, Therapeutic Family Services and case management.
Develop computerized student goal tracking and feedback - feedback loop that students use to track their own progress.
Feasability Study: add Substance abuse residential Treatment Services. Implement if criteria are satisfied.
virtual goal coach for Students - Utilizing artificial Intelligence, internet and “bot” technology, the virtual goal coach would be developed for a specific student’s goals to track progress and provide guidance and encouragement for the student. Supplement to existing staff involvement.
Feasability Study: add Therapeutic Family Services in homes owned by Eliada adjacent to the campus. Implement if criteria are satisfied. write the Eliada model, including specific behavioral models for each treatment unit. Incorporate evidence based practices and interventions in all services. create the optimal mix, size, and viability of treatment services within the critical access Behavioral health agency (caBha). Develop and implement expanded therapeutic based vocational, animal, horticultural, recreational, and other curriculum options to promote success in treatment for the diversity of children referred to Eliada’s mental health Services. longitudinal tracking of students for 10 years after leaving Eliada’s services.
Expand after-School Services by increasing parc enrollment by 30 students. Develop Early Interventions Services to address learning delays & disabilities, physical disabilities, autism, hyperkinetic & behavioral disorder, posttraumatic stress, neglect and abuse. conduct feasability student for new vocational school and pursue accreditation by 2012. Identify Foundation(s) to fund program during accreditation period of 1.5 years. Develop educational/trades program of study. Identify 8 initial students for the program, address housing needs, & hire/train staff. goal: Full accreditation and trades program that can be funded completely by pell grants, Social Security, and foster care funds. Identify and determine other trades to incorporate after accreditation is achieved.
20 yEar vISIon: Eliada is an extremely beautiful environment where architecture, art, nature, and functionality are intertwined. Facility committee will create a 10 year capital budget for improvements/maintenance of existing facilities. access utilization for all facilities and determine future needs. work with Eliada Foundation to develop a master construction plan and supporting capital campaign. Feasability study: increase housing for staff on campus. Explore linkage with mountain housing opportunities. create optimal fitness & recreation center in the historic dairy barn. complete rehab of roof & exterior walls. new hvac systems. Fitness area with weight room, aerobics & climbing walls. construct a full challenge course with low and high ropes, zip line and repelling walls for use with students, family and staff teams. Feasability: Build a multi-purpose facility to house a training center, meeting rooms, administration and development offices. Feasability: construct a chapel for agency and public usage on Slippy mountain.
20 Year Vision: Eliada breaks the cycles that prevent children and their families from succeeding. Feasability study/needs assessment: adding adoption Services to Eliada’s continuum of care. Feasability study/needs assessment: add outpatient and community-based Substance abuse services to Eliada’s continuum of care. Implement if criteria are satisfied. Implement and expand array of services for families of children in treatment, including: parent & Sibling Support groups, parent Training classes, multi-Family Therapy, & Financial and legal counseling.
20 yEar vISIon: Eliada extends its mission beyond our organizational boundaries. Develop a training series for treatment, education and management services. market to other non-profits and children’s services organizations.
delivery. Introduce and advocate for a single chart of accounts, standardized allocation methodologies, and computerized variance reporting.
Develop career planning opportunities for current employees. Identify and assist employees who desire management career tracks in obtaining knowledge and skills to pursue opportunities both inside and outside the Eliada organization.
Develop linkages with Family and Juvenile courts to provide preventative, treatment and educational services. Develop a parent coordinator Division to provide mediation services. Seek Foundation funding for judicial services. Develop an employee incentive program to encourage community volunteerism and civic involvement. rotary, lions, Elks, Scouts, youth recreation leagues.
Eliada will increase the intensity in which it works with families. Focus on family clarification, reunification, and permanency.
work extensively with State and Federal administrative Divisions to address quality and cost effective service
Development of effective aftercare services to ensure continued success for our students and families.
20 yEar vISIon: Eliada sustains a culture that embodies our core values: Faith, hope & love, Excellence, Teamwork, & Integrity.
Develop family access to electronics to track student progress; parent training customized for each family from a library of trainings delivered via internet. parent partnership- provide expanded parent teacher conferences, parent volunteers, parenting classes, parent support groups and parent advisory committee. research and develop funding (grants) to provide services to families such as legal, Financial & housing counseling, Immigration assistance, language and gED courses, and linkage to Social Services.
complete an employee handbook to include Eliada history, performance expectations, organizational structure and values, as well as operational guidelines. Develop hard copy as well as on-line version. produce an updated video to include information on each department of Eliada. Include performance expectations, attire, boundaries, interpersonal relationships and linkage
between each department and Eliada as a whole. Improve record retention system. Identify optimal placement of record archives on campus. purge all nonrequired records. Develop effective and efficient document retrieval system. Develop full electronic storage system. computer scenario modeling for Financial/program options.
20 yEar vISIon: Eliada has highly skilled staff who find their work rewarding.
20 yEar vISIon: Eliada is nationally recognized for its services and organizational culture.
Expand training options for experienced treatment staff and foster parents.
collect data on performance indicators and post quarterly on the webpage. Utilize this data to direct programmatic and clinical decisions and initiatives.
provide Qualified professional training on family dynamics; group work with families and engaging resistant families in treatment. Expand rISE program to include a residency program for professionals in their respective fields. Include accounting, human resources, and mIS. goal of 1,000 applicants/year for rISE positions. Develop departmental succession plan. Identify core competencies required and develop training resources to address those needs.
Develop virtual human resources specialists - utilizing artificial intelligence, internet and “bot�, the virtual hr specialists could collect initial information for applicants for employment, inform supervisors of training requirements for their subordinates, and provide basic policy and practice training. achieve rating in the top 25% tier for wages and benefits in the market and service arena. Develop an Enhanced retirement plan that would allow an employee in direct line services to retire with a secured standard of living.
20 yEar vISIon: Eliada is financially independent through endowments, benefactors, and public/private funds. Eliminate dependence on federal and state public funding. achieve annual revenue goal of 15 million by June. 2.5% profit margin for combined services. annual operations profit of $375,000. Diversify funding streams- reduce medicaid funding percentage of total revenue from 83% to 60%. work with Foundation to conduct successful capital campaigns.
present outcome results and program evaluation model at a national conference. Initiate peer review of outcomes measurements and model with agencies, foundations and research entities throughout the United States. publish an article in a national publication on program evaluation model. change Eliada homes name to simply ElIaDa. rebrand to honor the past, but accurately depict what Eliada is today and what it is striving to become in the future. Become a national voice for the importance of Early Brain Development. Eliada would develop a campaign that would stress the importance of a stable, supportive environment during the first 5 years of life.
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2 compton Drive asheville, nc 28806 www.eliada.org
828.254.5356 (p) 828.259.5384 (f) info@eliada.org