What Do You Need To Know? Read the Information Sheet 2.1 very well then find out how much you can remember and how much you learned by doing Self-check 2.1.
Information Sheet 2.1
How do you interpret flowcharts? A Flowchart will help you understand your process and uncover ways to improve it only if you use it to analyze what is happening. Interpreting your Flowchart will help you to :
Determine who is involved in the process. Form theories about root causes. Identify ways to streamline the process. Determine how to implement changes to the process. Locate cost-added-only steps. Provide training on how the process works or should work. Below is a sequence of steps that will help you through an orderly analysis of your flowchart.
Examine
Step 1 - Examine each process step for the following conditions that indicate a need to improve the process: Bottlenecks. These points in the process where it slows down may be caused by redundant or unnecessary steps, rework, lack of capacity, or other factors. Weak links. These are steps where problems occur because of inadequate training of process workers, equipment that needs to be repaired or replaced, or insufficient technical documentation. "Inform the drill leader and improvise" is one of the weak links. Poorly defined steps. Steps which are not well-defined may be interpreted and performed in a different way by each person involved, leading to process variation. "Improvise" is a poorly defined step in the weak link cited above. Step 2 - Examine each decision symbol. You may want to collect data on how often there is a "yes" or "no" answer at decision points marked by a diamond shaped symbol. If most decisions go one way rather than the other, you may be able to remove this decision point. COMPUTER HARDWARE SERVICING K to 12 – Technology and Livelihood Education
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