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Information Technology Department Assists with Technology Equipment Problems photos&story
Susi Acosta
Typing, Chris Buff, Newton, logs into his computer before he gets started at work. Buff waits patently for a student who needs his help.
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Modern day technology has the attention of everyone nowadays. People around the world have all kinds of high tech equipment. About 90% of college students own a personal laptop. Being involved with technology, a person can run into some problems. The Information Technology Services, better known as the IT De partment, is designed to help HCC staff, faculty, and students with any technology failure. They work with closed-circuit televisions, security cameras, interactive TV (ITV) systems, projectors and document cameras, and computer problems, free of cost. “We work on a long list of problems,” Glenn Acheson, technical support manager, said. “Essentially if it has to do with a computer or the network, we are likely involved in some fashion.” The department consists of a total of 18 staff members and
also employs several student workers. “It has been a great experience,” Jeff Daze, Wichita, said. “I’m getting a lot of real world experience that’s exposing me to different real world situations that could help me in the future.” Learning something new can be quite challenging at times. Some students love to experiment and engage in new challenges while others don’t think the same way. Learning systems for the first time is not an easy task when you’re a new student. There are many programs a student has to learn. Some procedures are more difficult than others. “Sitting in front of a software I haven’t had much experience on was difficult for me than you have to learn all the different procedures. Nobody really teaches you how to do it but when you’re actually doing the job,” Richard Petrie, Hutchinson, said. If a person is busy and
Dragon’s Tale
10/30/12 12:59 PM