Vision Expo West 2015 Campaign Marketing Overview

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VISION EXPO WEST 2015 CAMPAIGN MARKETING OVERVIEW

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Vision Expo West 2015 TABLE OF CONTENTS ATTENDEE E-MAILS

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Attendee Prospectors Attendee Programs OPTImum Club Vision Students Social Young Professionals Club Mobile/MYS Pre-Registered Attendees Countdowns On-Site

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EDUCATION E-MAILS

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Education Prospectors Education Programs Course Handouts Education Rewards Mobile/MYS Education Track Pushes Pre-Registered Education Countdowns Verifications

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100

EXHIBITOR E-MAILS

112

VISION VOICE E-MAILS

153

DIRECT MAILING

159

Exhibitor Newsletters Exhibitor Prospectors

135 141

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ATTENDEE

E-MAILS:

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2015 ATTENDEE E-MAIL MARKETING CAMPAIGN ATTENDEE PROSPECTOR E-MAILS Weekly emails to Exhibit Hall priors and future prospects highlighting the Exhibit Hall, special events and announcements, deadlines, reminders, offers and more

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Vision Expo West 2015 ATTENDEE PROSPECTOR EMAILS Email 1: Registration is Open - Text Based Deployed: 5/29/2015 (16 weeks out) Subject Line: You asked us to contact you when registration was open…

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Email 1: Registration is Open - Image Based - CSG Deployed: 5/29/2015 (16 weeks out) Subject Line: 3..2..1..Registration is now open!

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Email 1: Registration is Open - Text Based (Resend) Deployed: 6/22/2015 (12 weeks out) Subject Line: Grow your practice and business at Vision Expo West

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Email 1: Registration is Open - Image Based (Resend) - CSG Deployed: 6/22/2015 (12 weeks out) Subject Line: Don’t miss the industry’s most spectacular event

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Email 2: July Fourth Free Registration Deployed: 6/30/2015 (11 weeks out) Subject Line: Wishing You a Happy Fourth of July

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Email 3: Visionaries Fashion Focused Deployed: 7/7/2015 (10 weeks out) Subject Line: Be the 1st to bring your customers new trends, brands and products!

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Email 3: Visionaries Medical Focused Deployed: 7/7/2015 (10 weeks out) Subject Line: Preview, compare and see what’s essential for your business to grow

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Email 4: Travel - CSG Deployed: 7/14/2015 (9 weeks out) Subject Line: Grab your seat before it’s gone!

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Email 5: Interest Area Fashion Focused - CSG Deployed: 7/21/2015 (8 weeks out) Subject Line: First Look: 2016 Fashion Eyewear & Retail Trends

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Email 5: Interest Area Medical Focused - CSG Deployed: 7/21/2015 (8 weeks out) Subject Line: Comprehensive Clinical and Next-Generation Equipment

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Email 5: Interest Area General - CSG Deployed: 7/21/2015 (8 weeks out) Subject Line: Five Tech-Focused Must-Do’s at International Vision Expo

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Email 6: Early Bird Fashion Focused - CSG Deployed: 7/27/2015 (7 weeks out) Subject Line: Early Bird Flash Sale Today Only

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Email 12: Interest Area by Job Title - ODs - CSG Deployed: 8/25/2015 (3 weeks out) Subject Line: Clinical Education + Equipment Demos, Especially for Optometrists

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Email 12: Interest Area by Job Title - Opticians - CSG Deployed: 8/25/2015 (3 weeks out) Subject Line: Business Solutions + Technical Training, Especially for Opticians

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Email 12: Interest Area by Job Title - Others - CSG Deployed: 8/25/2015 (3 weeks out) Subject Line: Join Visionaries in Education, Fashion and Technology

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Email 12: Interest Area by Job Title - Practice Managers - CSG Deployed: 8/25/2015 (3 weeks out) Subject Line: Business Solutions + Training, Especially for Practice Managers

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Email 13: Save Time Tiles - CSG Deployed: 9/01/2015 (2 weeks out) Subject Line: Everybody’s Waiting for You

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Email 14: Last Chance - Bordering States - CSG Deployed: 9/08/2015 (1 week out) Subject Line: Register for the Largest Optometric Event Under the Sun

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Email 14: Last Chance Locals Nevada - CSG Deployed: 9/08/2015 (1 week out) Subject Line: Register for the Largest Optometric Event Under the Sun

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Email 15: One Click Email Deployed: 9/04/2015 (1 week out) Subject Line: Activate Your Vision Expo West Registration Today!

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Email 16: OnPeak Not Reg Deployed: 9/11/2015 (1 week out) Subject Line: Nearly four football fields full of innovation await you

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Email 10: Onsite Registrants Deployed: 8/18/2015 (4 weeks out) Subject Line: %%fullname%%, Your Badge is Waiting

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Email 17: Drop Off Email Deployed: 8/24/2015 (3 weeks out) Subject Line: Complete your registration… for free

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Email 11: Customer Invitation Program Priors Deployed: 8/18/2015 (4 weeks out) Subject Line: We Don’t Want You To Miss Out!

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Email 12: Interest Area by Job Title - Frame Buyers - CSG Deployed: 8/25/2015 (3 weeks out) Subject Line: Business Solutions + High-Fashion Products, Especially for Frame Buyers

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Email 6: Early Bird General Paid Focused - CSG Deployed: 7/272015 (7 weeks out) Subject Line: Attend International Vision Expo … For Free Email 6: Early Bird General Free Focused - CSG Deployed: 7/27/2015 (7 weeks out) Subject Line: Attend International Vision Expo … For Free Email 7: Single Interest Area Fashion Focused - CSG Deployed: 8/4/2015 (6 weeks out) Subject Line: 2016 Fashion Preview Email 7: Single Interest Area Medical Focused - CSG Deployed: 8/4/2015 (6 weeks out) Subject Line: Sneak Peek: Innovations for your Clinical Practice Email 7: Single Interest Area General Focused - CSG Deployed: 8/4/2015 (6 weeks out) Subject Line: Be the First to See Spectacle Lens Innovations Email 8: Newsletter Exhibit Hall Focused - CSG Deployed: 8/13/2015 (5 weeks out) Subject Line: Nearly four football fields full of innovation await you Email 8: Newsletter Conference Focused - CSG Deployed: 8/13/2015 (5 weeks out) Subject Line: New Learning Experiences for Eyecare Professionals Email 9: Personalized Text - CSG Deployed: 8/18/2015 (4 weeks out) Subject Line: %%FullName%%, be our guest – your free badge is ready

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Vision Expo West 2015

Deployed: 5/29/2015

ATTENDEE PROSPECTOR

Vision Expo West 2015

Deployed: 5/29/2015

ATTENDEE PROSPECTOR

Email 1: Registration is Open - Text Based Subject Line: You asked us to contact you when registration was open‌

Email 1: Registration is Open - Image Based - CSG Subject Line: 3..2..1..Registration is now open!

Pre Populated Total Sent: 209 Open Rate: 61.54% Click-Through Rate: 44.2% Registrations: 31

Free Total Sent: 39,380 Open Rate: 23.70% Click-Through Rate: 3.1% Registrations: 514

Regular Total Sent: 309 Open Rate: 56.85% Click-Through Rate: 36.2% Rate: 14.83% Registrations: 2

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Rate: 0.65%

Rate: 1.31%

Paid Total Sent: 10,463 Open Rate: 15.44% Click-Through Rate: 1.62% Registrations: 3

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Rate: 0.03%


Vision Expo West 2015

Deployed: 6/22/2015

ATTENDEE PROSPECTOR

Vision Expo West 2015

Deployed: 6/22/2015

ATTENDEE PROSPECTOR

Email 1: Registration is Open - Text Based (Resend) Subject Line: Grow your practice and business at Vision Expo West

Email 1: Registration is Open - Image Based (Resend) - CSG Subject Line: Don’t miss the industry’s most spectacular event

Pre Populated Total Sent: 85 Open Rate: 20.00% Click-Through Rate: 9.41% Registrations: 31

Free Total Sent: 30,289 Open Rate: 8.46% Click-Through Rate: 1.0% Registrations: 514

Regular Total Sent: 178 Open Rate: 22.47% Click-Through Rate: 11.24% Rate: 36.47% Registrations: 2 Rate: 1.12%

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Paid Total Sent: 8,894 Open Rate: 5.37% Click-Through Rate: 0.57% Rate: 36.47% Registrations: 3

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Rate: 1.12%


Vision Expo West 2015

Deployed: 6/30/2015

ATTENDEE PROSPECTOR

Email 2: July Fourth Free Registration Subject Line: Wishing You a Happy Fourth of July Free Total Sent: 43,089 Open Rate: 17.36% Click-Through Rate: 1.04% Registrations: 76

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 3: Visionaries Fashion Focused Subject Line: Be the 1st to bring your customers new trends, brands and products! Free Total Sent: 23,169 Open Rate: 13.54% Click-Through Rate: 1.0% Registrations: 27

Rate: 0.18%

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Deployed: 7/7/2015

Rate: 0.12%

Paid Total Sent: 5,807 Open Rate: 13.79% Click-Through Rate: 0.62% Registrations: 0

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Vision Expo West 2015

Deployed: 7/7/2015

ATTENDEE PROSPECTOR

Email 3: Visionaries Medical Focused Subject Line: Preview, compare and see what’s essential for your business to grow Free Total Sent: 3,468 Open Rate: 20.53% Click-Through Rate: 1.10% Registrations: 27

Rate: 0.78%

Paid Total Sent: 885 Open Rate: 16.05% Click-Through Rate: 1.24% Registrations: 0

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Vision Expo West 2015

Deployed: 7/14/2015

ATTENDEE PROSPECTOR

Email 4: Travel - CSG Subject Line: Grab your seat before it’s gone! Free Total Sent: 33,085 Open Rate: 17.84% Click-Through Rate: 1.35% Registrations: 119

Rate: 0.36%

Paid Total Sent: 9,122 Open Rate: 12.64% Click-Through Rate: 0.70% Registrations: 1

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Rate: 0.01%


Vision Expo West 2015

Deployed: 7/21/2015

ATTENDEE PROSPECTOR

Email 5: Interest Area Fashion Focused - CSG Subject Line: First Look: 2016 Fashion Eyewear & Retail Trends Free Total Sent: 18,740 Open Rate: 21.08% Click-Through Rate: 0.95% Registrations: 15

Rate: 0.08%

Paid Total Sent: 2,792 Open Rate: 14.51% Click-Through Rate: 0.90% Registrations: 0

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Vision Expo West 2015

Deployed: 7/21/2015

ATTENDEE PROSPECTOR

Email 5: Interest Area Medical Focused - CSG Subject Line: Comprehensive Clinical and Next-Generation Equipment Free Total Sent: 5,390 Open Rate: 18.07% Click-Through Rate: 0.54% Registrations: 0

Paid Total Sent: 2,133 Open Rate: 17.77% Click-Through Rate: 0.52% Registrations: 0

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Vision Expo West 2015

Deployed: 7/21/2015

ATTENDEE PROSPECTOR

Email 5: Interest Area General - CSG Subject Line: Five Tech-Focused Must-Do’s at International Vision Expo Free Total Sent: 6,084 Open Rate: 14.69% Click-Through Rate: 0.49% Registrations: 2

Rate: 0.03%

Paid Total Sent: 2,056 Open Rate: 11.77% Click-Through Rate: 0.49% Registrations: 0

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Vision Expo West 2015

Deployed: 7/27/2015

ATTENDEE PROSPECTOR

Email 6: Early Bird Fashion Paid Focused - CSG Subject Line: Early Bird Flash Sale Today Only Free Total Sent: 3,175 Open Rate: 12.47% Click-Through Rate: 1.92% Registrations: 15

Rate: 0.47%

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Vision Expo West 2015

Deployed: 7/27/2015

ATTENDEE PROSPECTOR

Vision Expo West 2015

Deployed: 7/27/2015

ATTENDEE PROSPECTOR

Email 6: Early Bird General Paid Focused - CSG Subject Line: Attend International Vision Expo … For Free

Email 6: Early Bird Fashion and General Free Focused - CSG Subject Line: Attend International Vision Expo … For Free

Free Total Sent: 15,501 Open Rate: 21.23% Click-Through Rate: 3.06% Registrations: 28

Free Total Sent: 4,387 Open Rate: 16.07% Click-Through Rate: 2.08% Registrations: 109

Rate: 0.18%

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Rate: 2.48%

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Vision Expo West 2015

Deployed: 8/4/2015

ATTENDEE PROSPECTOR

Vision Expo West 2015

Deployed: 8/4/2015

ATTENDEE PROSPECTOR

Email 7: Single Interest Area Fashion Focused - CSG Subject Line: 2016 Fashion Preview

Email 7: Single Interest Area Medical Focused - CSG Subject Line: Sneak Peek: Innovations for your Clinical Practice

Free Total Sent: 17,253 Open Rate: 19.94% Click-Through Rate: 1.37% Registrations: 21

Free Total Sent: 6,395 Open Rate: 17.92% Click-Through Rate: 0.75% Registrations: 1

Rate: 0.12%

Paid Total Sent: 4,243 Open Rate: 13.06% Click-Through Rate: 0.80% Registrations: 0

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Rate: 0.02%

Paid Total Sent: 1,883 Open Rate: 12.85% Click-Through Rate: 0.27% Registrations: 0

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Vision Expo West 2015

Deployed: 8/4/2015

ATTENDEE PROSPECTOR

Email 7: Single Interest Area General Focused - CSG Subject Line: Be the First to See Spectacle Lens Innovations Free Total Sent: 8,409 Open Rate: 14.40% Click-Through Rate: 0.69% Registrations: 1

Rate: 0.01%

Paid Total Sent: 2,760 Open Rate: 10.58% Click-Through Rate: 0.44% Registrations: 0

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Vision Expo West 2015

Deployed: 8/13/2015

ATTENDEE PROSPECTOR

Email 8: Newsletter Exhibit Hall Focused - CSG Subject Line: Nearly four football fields full of innovation await you Free Total Sent: 25,785 Open Rate: 17.08% Click-Through Rate: 0.79% Registrations: 35

Rate: 0.14%

Paid Total Sent: 6,467 Open Rate: 11.26% Click-Through Rate: 0.22% Registrations: 0

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Vision Expo West 2015

Deployed: 8/13/2015

ATTENDEE PROSPECTOR

Email 8: Newsletter Conference Focused - CSG Subject Line: New Learning Experiences for Eyecare Professionals Free Total Sent: 6,175 Open Rate: 17.46% Click-Through Rate: 0.49% Registrations: 6

Rate: 0.10%

Paid Total Sent: 2,372 Open Rate: 12.86% Click-Through Rate: 0.59% Registrations: 0

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Vision Expo West 2015

Deployed: 8/18/2015

ATTENDEE PROSPECTOR

Email 9: Personalized Text - CSG Subject Line: %%FullName%%, be our guest – your free badge is ready Free Total Sent: 29,356 Open Rate: 20.56% Click-Through Rate: 2.34% Registrations: 187

Rate: 0.64%

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Vision Expo West 2015

Deployed: 8/18/2015

ATTENDEE PROSPECTOR

Email 10: Onsite Registrants Subject Line: %%fullname%%, Your Badge is Waiting Free Total Sent: 638 Open Rate: 27.38% Click-Through Rate: 4.68% Registrations: 11

Vision Expo West 2015

Deployed: 8/18/2015

ATTENDEE PROSPECTOR

Email 11: Customer Invitation Program Priors Subject Line: We Don’t Want You To Miss Out! Free Total Sent: 363 Open Rate: 18.73% Click-Through Rate: 1.93% Registrations: 0

Rate: 1.72%

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Vision Expo West 2015

Deployed: 8/25/2015

ATTENDEE PROSPECTOR

Vision Expo West 2015

Deployed: 8/25/2015

ATTENDEE PROSPECTOR

Email 12: Interest Area by Job Title - Frame Buyers - CSG Subject Line: Business Solutions + High-Fashion Products, Especially for Frame Buyers

Email 12: Interest Area by Job Title - ODs - CSG Subject Line: Clinical Education + Equipment Demos, Especially for Optometrists

Paid Total Sent: 3,543 Open Rate: 14.90% Click-Through Rate: 0.80% Registrations: 1

Paid Total Sent: 4,285 Open Rate: 17.90% Click-Through Rate: 0.70% Registrations: 1

Rate: 0.03%

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Rate: 0.02%

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Vision Expo West 2015

Deployed: 8/25/2015

ATTENDEE PROSPECTOR

Vision Expo West 2015

Deployed: 8/25/2015

ATTENDEE PROSPECTOR

Email 12: Interest Area by Job Title - Opticians - CSG Subject Line: Business Solutions + Technical Training, Especially for Opticians

Email 12: Interest Area by Job Title - Others - CSG Subject Line: Join Visionaries in Education, Fashion and Technology

Paid Total Sent: 3,787 Open Rate: 12.80% Click-Through Rate: 0.60% Registrations: 0

Paid Total Sent: 5,867 Open Rate: 14.50% Click-Through Rate: 0.70% Registrations: 0

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Vision Expo West 2015

Deployed: 8/25/2015

ATTENDEE PROSPECTOR

Email 12: Interest Area by Job Title - Practice Managers - CSG Subject Line: Business Solutions + Training, Especially for Practice Managers Paid Total Sent: 1,334 Open Rate: 14.30% Click-Through Rate: 1.30% Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 13: Save Time Tiles - CSG Subject Line: Everybody’s Waiting for You Paid Total Sent: 13,022 Open Rate: 15.90% Click-Through Rate: 0.70% Registrations: 3

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Deployed: 9/01/2015

Rate: 0.02%

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Vision Expo West 2015

Deployed: 9/08/2015

ATTENDEE PROSPECTOR

Email 14: Last Chance Bordering States - CSG Subject Line: Register for the Largest Optometric Event Under the Sun Paid Total Sent: 6,416 Open Rate: 12.64% Click-Through Rate: 0.83% Registrations: 0

Vision Expo West 2015

Deployed: 9/08/2015

ATTENDEE PROSPECTOR

Email 14: Last Chance Locals Nevada - CSG Subject Line: Register for the Largest Optometric Event Under the Sun Paid Total Sent: 805 Open Rate: 15.66% Click-Through Rate: 1.24% Registrations: 0

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Vision Expo West 2015

Deployed: 9/04/2015

ATTENDEE PROSPECTOR

Email 15: One Click Email Subject Line: Activate Your Vision Expo West Registration Today!

Vision Expo West 2015

Deployed: 9/11/2015

ATTENDEE PROSPECTOR

Email 16: OnPeak Not Reg Subject Line: Nearly four football fields full of innovation await you Free Total Sent: 212 Open Rate: 55.66% Click-Through Rate: 14.62% Registrations: 9 Rate: 4.25%

Free Total Sent: 7,497 Unique Opens/Clicks: 1,677 Registrations: 391 Rate: 5.22%

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Vision Expo West 2015

Deployed: 8/24/2015

ATTENDEE PROSPECTOR

Email 17: Drop Off Email Subject Line: Complete your registration‌ for free Free Total Sent: 1,474 Open Rate: 40.91% Click-Through Rate: 15.81% Registrations: 128 Rate: 8.68%

2015 ATTENDEE E-MAIL MARKETING CAMPAIGN ATTENDEE PROGRAM E-MAILS Club Vision, OPTImum, Students, Social, and the Young Professionals Club

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Vision Expo West 2015

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS Club Vision Email 1 Deployed: 7/08/2015 (11 weeks out) Subject Line: Register Today and Maintain Your Club Vision Status Club Vision Email 2 Deployed: 8/05/2015 (7 weeks out) Subject Line: Your Invitation to Club Vision

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Club Vision Email 3 Deployed: 9/02/2015 (2 weeks out) Subject Line: %%FullName%%, here is your exclusive preview to Club Vision Mobile / My Show Email 1 Deployed: 7/31/2015 (8 weeks out) Subject Line: Start planning your onsite experience now Mobile / My Show Email 2 Deployed: 8/27/2015 (3 weeks out) Subject Line: Vision Expo Mobile is Now Live!

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Mobile / My Show Email 3 Deployed: 9/09/2015 (1 week out) Subject Line: Optimize Your Time with Vision Expo Mobile OPTImum Program Email 1 Deployed: 7/07/2015 (11 weeks out) Subject Line: %%FullName%%, here is your exclusive preview to Club Vision OPTImum Program Email 2 Deployed: 09/03/2015 (2 weeks out) Subject Line: Your OPTImum benefits at Vision Expo West 2015 Social Email 1 Deployed: 7/10/2015 (11 weeks out) Subject Line: Stay Informed - See What Was Trending in the Vision Community This Week Student Email 1 Deployed: 6/25/2015 (13 weeks out) Subject Line: Experience Vision Expo West for FREE Student Email 2 Deployed: 6/30/2015 (12 weeks out) Subject Line: © Wishing You a Happy Fourth of July

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Students Email 3 Deployed: 8/19/2015 (4 weeks out) Subject Line: Save Money in Vegas during Vision Expo West

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Student Email 4 - Job Link Deployed: 8/26/2015 (3 weeks out) Subject Line: Speed Dating (for jobs) at Vision Expo West

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Student Email 5 - Pre Show Optometry/Opticians Deployed: 9/15/2015 (1 weeks out) Subject Line: 10 Things You Need to Know. Checklist for Students at Vision Expo West

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Student Email 5 - Pre Show Other Students Deployed: 9/15/2015 (1 weeks out) Subject Line: Checklist for Students at Vision Expo West

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Young Professionals Club Email 1 Deployed: 6/16/2015 (14 weeks out) Subject Line: New Benefit Announced for YPC Members

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Young Professionals Club Email 2 Deployed: 6/25/2015 (13 weeks out) Subject Line: YPC OD Members Benefit at International Vision Expo West

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Young Professionals Club Email 3 Deployed: 6/30/2015 (12 weeks out) Subject Line: © Wishing You a Happy Fourth of July

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Young Professionals Club Email 4 Deployed: 7/14/2015 (10 weeks out) Subject Line: Grab your seat before it’s gone!

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Young Professionals Club Email 5 Deployed: 8/05/2015 (7 weeks out) Subject Line: Vegas Without Breaking the Bank

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Young Professionals Club Email 6 Deployed: 9/15/2015 (1 weeks out) Subject Line: Checklist for YPC Members at Vision Expo West

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Visionaries Email 1 Attendee Deployed: 9/24/2015 (0 weeks out) Subject Line: Post or Share a Comment with ECPs in this New Social Community

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Vision Expo West 2015

Deployed: 7/08/2015

ATTENDEE PROGRAM EMAILS

Club Vision Email 1 Subject Line: Register Today and Maintain Your Club Vision Status Free Total Sent: 1,418 Open Rate: 32.86% Click-Through Rate: 11.43% Registrations: 37 Rate: 2.61%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Club Vision Email 2 Subject Line: Your Invitation to Club Vision Free Total Sent: 1,029 Open Rate: 28.77% Click-Through Rate: 8.94% Registrations: 18

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Deployed: 8/05/2015

Rate: 1.75%

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Vision Expo West 2015

Deployed: 9/02/2015

ATTENDEE PROGRAM EMAILS

Club Vision Email 3 Subject Line: %%FullName%%, here is your exclusive preview to Club Vision Free Total Sent: 904 Open Rate: 18.90% Click-Through Rate: 2.30% Registrations: 7

Vision Expo West 2015

Deployed: 7/31/2015

ATTENDEE PROGRAM EMAILS

Mobile / My Show Email 1 Subject Line: Start planning your onsite experience now Total Sent: 4,323 Open Rate: 36.16% Click-Through Rate: 2.78%

Rate: 0.77%

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Vision Expo West 2015

Deployed: 8/27/2015

ATTENDEE PROGRAM EMAILS

Mobile / My Show Email 2 Subject Line: Vision Expo Mobile is Now Live! My Show Users Total Sent: 497 Open Rate: 48.30% Click-Through Rate: 14.50%

General Total Sent: 5,669 Open Rate: 31.30% Click-Through Rate: 3.30%

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Vision Expo West 2015

Deployed: 9/09/2015

ATTENDEE PROGRAM EMAILS

Mobile / My Show Email 3 Subject Line: Optimize Your Time with Vision Expo Mobile Total Sent: 10,066 Open Rate: 33.75% Click-Through Rate: 3.51%

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Vision Expo West 2015

Deployed: 7/07/2015

ATTENDEE PROGRAM EMAILS

OPTImum Program Email 1 Subject Line: %%FullName%%, here is your exclusive preview to Club Vision Total Sent: 1,332 Open Rate: 27.63% Click-Through Rate: 5.03%

Vision Expo West 2015

Deployed: 9/03/2015

ATTENDEE PROGRAM EMAILS

OPTImum Program Email 2 Subject Line: Your OPTImum benefits at Vision Expo West 2015 Total Sent: 425 Open Rate: 50.80% Click-Through Rate: 12.70%

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Vision Expo West 2015

Deployed: 7/10/2015

ATTENDEE PROGRAM EMAILS

Social Email 1 Subject Line: Stay Informed - See What Was Trending in the Vision Community This Week Total Sent: 2,291 Open Rate: 37.84% Click-Through Rate: 3.23%

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Vision Expo West 2015

Deployed: 6/25/2015

ATTENDEE PROGRAM EMAILS

Student Email 1 Subject Line: Experience Vision Expo West for FREE Optometry/Opticians Total Sent: 2,644 Open Rate: 20.01% Click-Through Rate: 0.98% Registrations: 1

Rate: 0.04%

Other Students Total Sent: 1,355 Open Rate: 12.47% Click-Through Rate: 0.73% Registrations: 0

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Vision Expo West 2015

Deployed: 6/30/2015

ATTENDEE PROGRAM EMAILS

Student Email 2 Subject Line: Š Wishing You a Happy Fourth of July

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Students Email 3 Subject Line: Save Money in Vegas during Vision Expo West Optometry/Opticians Total Sent: 2,518 Open Rate: 21.80% Click-Through Rate: 0.64% Registrations: 0

OD Members Total Sent: 3,942 Open Rate: 17.71% Click-Through Rate: 0.63% Registrations: 0

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Deployed: 8/19/2015

Other Students Total Sent: 1,230 Open Rate: 14.88% Click-Through Rate: 0.89% Registrations: 0

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Vision Expo West 2015

Deployed: 8/26/2015

ATTENDEE PROGRAM EMAILS

Student Email 4 - Job Link Subject Line: Speed Dating (for jobs) at Vision Expo West Total Sent: 2,156 Open Rate: 22.50% Click-Through Rate: 1.00% Registrations: 0

Vision Expo West 2015

Deployed: 9/15/2015

ATTENDEE PROGRAM EMAILS

Student Email 5 - Pre Show Optometry/Opticians Subject Line: 10 Things You Need to Know. Checklist for Students at Vision Expo West Total Sent: 244 Open Rate: 49.11% Click-Through Rate: 7.59%

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Vision Expo West 2015

Deployed: 9/15/2015

ATTENDEE PROGRAM EMAILS

Student Email 5 - Pre Show Other Students Subject Line: Checklist for Students at Vision Expo West Total Sent: 88 Open Rate: 34.09% Click-Through Rate: 4.55%

Vision Expo West 2015

Deployed: 6/16/2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 1 Subject Line: New Benefit Announced for YPC Members Total Sent: 1,062 Open Rate: 48.87% Click-Through Rate: 3.67%

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Vision Expo West 2015

Deployed: 6/25/2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 2 Subject Line: YPC OD Members Benefit at International Vision Expo West OD Members Total Sent: 1,069 Open Rate: 37.04% Click-Through Rate: 1.78% Registrations: 0

New Dispense Members Total Sent: 43 Open Rate: 53.49% Click-Through Rate: 2.33% Registrations: 0

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Vision Expo West 2015

Deployed: 6/30/2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 3 Subject Line: Š Wishing You a Happy Fourth of July OD Members Total Sent: 1,048 Open Rate: 22.14% Click-Through Rate: 1.43% Registrations: 226

New Dispenser Members Total Sent: 43 Open Rate: 44.19% Click-Through Rate: 6.98% Rate: 21.56% Registrations: 15

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Rate: 34.88%


Vision Expo West 2015

Deployed: 7/14/2015

ATTENDEE PROGRAM EMAILS

New Dispenser Members Total Sent: 22 Open Rate: 50.00% Click-Through Rate:9.09% Rate: 21.56% Registrations: 15

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Deployed: 8/05/2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 4 Subject Line: Grab your seat before it’s gone! OD Members Total Sent: 941 Open Rate: 23.91% Click-Through Rate: 0.74% Registrations: 226

Vision Expo West 2015

Young Professionals Club Email 5 Subject Line: Vegas Without Breaking the Bank

Rate: 34.88%

OD Members Total Sent: 1,086 Open Rate: 36.37% Click-Through Rate: 4.79% Registrations: 226

New Dispenser Members Total Sent: 55 Open Rate: 50.91% Click-Through Rate: 7.27% Rate: 21.56% Registrations: 15

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Rate: 34.88%


Vision Expo West 2015

Deployed: 9/15/2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 6 Subject Line: Checklist for YPC Members at Vision Expo West Total Sent: 1,214 Open Rate: 35.34% Click-Through Rate: 1.65%

Vision Expo West 2015

Deployed: 9/24/2015

ATTENDEE PROGRAM EMAILS

Visionaries Email 1 Attendee Subject Line: Post or Share a Comment with ECPs in this New Social Community Total Sent: 54,260 Open Rate: 17.0% Click-Through Rate: 0.5%

64

65


2015 ATTENDEE E-MAIL MARKETING CAMPAIGN VERIFICATION E-MAILS

Countdowns and On-site Emails

66

Vision Expo West 2015 PRE-REGISTERED ATTENDEE EMAILS Countdown Email 1 Deployed: 8/7/2015 (6 weeks out) Subject Line: Countdown to the Show: 6 Weeks Until Vision Expo West

68

Countdown Email 2 Deployed: 8/14/2015 (5 weeks out) Subject Line: Countdown to the Show: 5 Weeks Until Vision Expo West

69

Countdown Email 3 Deployed: 8/21/2015 4 weeks out) Subject Line: Countdown to the Show: 4 Weeks Until Vision Expo West

70

Countdown Email 4 Deployed: 8/28/2015 (3 weeks out) Subject Line: Countdown to the Show: 3 Weeks

71

Countdown Email 5 Deployed: 9/04/2015 (2 weeks out) Subject Line: Countdown to the Show: 2 Weeks

72

Countdown Email 6 Deployed: 9/11/2015 (1 week out) Subject Line: Countdown to the Show: Less Than One Week

73

First Time Attendee Deployed: 9/15/2015 (1 week out) Subject Line: © Plan Your Show © Travel Arrangements © When You Arrive On Site

74

Onsite Email 1 - All Pre Reg Deployed: 9/16/2015 (0 week out) Subject Line: People are talking about #VisionExpo

75

Onsite Email 2 - Verified & Non Verified Deployed: 9/17/2015 (0 week out) Subject Line: We’re Ready for Friday, Are You? / We Look Forward to Seeing You Tomorrow

76

67


Vision Expo West 2015

Deployed: 8/07/2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 1 Subject Line: Countdown: 6 Weeks Until Vision Expo West Total Sent: 3,675 Open Rate: 33.09% Click-Through Rate: 5.28%

Vision Expo West 2015

Deployed: 8/14/2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 2 Subject Line: Countdown to the Show: 5 Weeks Until Vision Expo West Total Sent: 3,951 Open Rate: 31.99% Click-Through Rate: 5.44%

68

69


Vision Expo West 2015

Deployed: 8/21/2015

PRE-REGISTERED ATTENDEE EMAILS

Vision Expo West 2015

Deployed: 8/28/2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 3 Subject Line: Countdown to the Show: 4 Weeks Until Vision Expo West

Countdown Email 4 Subject Line: Countdown to the Show: 3 Weeks

Total Sent: 4,627 Open Rate: 30.26% Click-Through Rate: 4.28%

Total Sent: 5,887 Open Rate: 30.70% Click-Through Rate: 4.30%

70

71


Vision Expo West 2015

Deployed: 9/04/2015

PRE-REGISTERED ATTENDEE EMAILS

Vision Expo West 2015

Deployed: 9/11/2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 5 Subject Line: Countdown to the Show: 2 Weeks

Countdown Email 6 Subject Line: Countdown to the Show: Less than One Week

Total Sent: 6,376 Open Rate: 30.30% Click-Through Rate: 4.86%

Total Sent: 10,454 Open Rate: 34.11% Click-Through Rate: 4.44%

72

73


Vision Expo West 2015

Deployed: 9/15/2015

PRE-REGISTERED ATTENDEE EMAILS

Vision Expo West 2015

Deployed: 9/16/2015

PRE-REGISTERED ATTENDEE EMAILS

First Time Attendee Subject Line: © Plan Your Show © Travel Arrangements © When You Arrive On Site

Onsite Email 1 - All Pre Reg Subject Line: People are talking about #VisionExpo

Total Sent: 5,252 Open Rate: 38.21% Click-Through Rate: 9.22%

Total Sent: 7,474 Open Rate: 31.24% Click-Through Rate: 5.41%

74

75


Vision Expo West 2015

Deployed: 9/17/2015

PRE-REGISTERED ATTENDEE EMAILS

Onsite Email 2 - Verified & Non Verified Subject Line: We’re Ready for Friday, Are You? / We Look Forward to Seeing You Tomorrow Verified Total Sent: 5,765 Open Rate: 35.13% Click-Through Rate: 4.41%

Non Verified Total Sent: 5,758 Open Rate: 33.29% Click-Through Rate: 4.55%

EDUCATION

E-MAILS:

76

77


2015 ATTENDEE E-MAIL MARKETING CAMPAIGN EDUCATION PROSPECTOR E-MAILS Weekly newsletters to Education priors and future prospects promoting Education highlights, events, announcements, tips and more

78

Vision Expo West 2015 EDUCATION PROSPECTOR EMAILS Email 1: Education Registration is Open - ODs - CSG Deployed: 6/22/2015 (14 weeks out) Subject Line: Education for you and your staff as low as $28 per hour

80

Email 1: Education Registration is Open - Priors - CSG Deployed: 6/22/2015 (14 weeks out) Subject Line: Come back and see what’s new

81

Email 1: Education Registration is Open - PreReg - CSG Deployed: 6/22/2015 (14 weeks out) Subject Line: Education Registration is Now Live

82

Email 2: Global Contact Lens Forum Deployed: 7/9/2015 (12 weeks out) Subject Line: Join Us for The Global Contact Lens Forum

83

Email 3: Ocular Wellness Deployed: 7/16/2015 (11 weeks out) Subject Line: New Education You Can’t Afford to Miss

84

Email 4: Keynote Series Deployed: 7/23/2015 (9 weeks out) Subject Line: Keynote Series: Join These Unique Visionaries

85

Email 5: Education Highlights - ODs Deployed: 7/30/2015 (8 weeks out) Subject Line: Education Highlights Selected For You OD Non OD

86 87

Email 6: Education Highlights - ODs Deployed: 8/06/2015 (6 weeks out) Subject Line: Featured Education for Every Role OD Non OD

88 89

Email 7: Early Bird - ODs Deployed: 8/19/2015 (4 weeks out) Subject Line: %%FullName%%, register now before discounted rates expire! OD Non OD

90 91

Email 8: Kirk Letter Deployed: 9/03/2015 (2 weeks out) Subject Line: A Personal Invitation From Dr. Kirk Smick

92

79


Vision Expo West 2015

Deployed: 6/22/2015

EDUCATION PROSPECTOR

Vision Expo West 2015

Deployed: 6/22/2015

EDUCATION PROSPECTOR

Email 1: Education Registration is Open - ODs - CSG Subject Line: Education for you and your staff as low as $28 per hour

Email 1: Education Registration is Open - Priors - CSG Subject Line: Come back and see what’s new

Free Total Sent: 1,686 Open Rate: 22.84% Click-Through Rate: 1.72% Registrations: 3

Free Total Sent: 4,864 Open Rate: 23.40% Click-Through Rate: 2.82% Registrations: 2

Rate: 0.18%

Paid Total Sent: 832 Open Rate: 17.91% Click-Through Rate: 0.24% Registrations: 0

80

Rate: 0.04%

Paid Total Sent: 2,452 Open Rate: 15.42% Click-Through Rate: 1.22% Registrations: 4

81

Rate: 0.16%


Vision Expo West 2015

Deployed: 6/22/2015

EDUCATION PROSPECTOR

Email 1: Education Registration is Open - PreReg - CSG Subject Line: Education Registration is Now Live

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 2: Global Contact Lens Forum Subject Line: Join Us for The Global Contact Lens Forum Free Total Sent: 10,575 Open Rate: 19.02% Click-Through Rate: 0.81% Registrations: 4

Total Sent: 1,165 Open Rate: 41.80% Click-Through Rate: 14.08%

82

Deployed: 7/9/2015

Rate: 0.04%

Paid Total Sent: 3,576 Open Rate: 13.84% Click-Through Rate: 0.67% Registrations: 0

83


Vision Expo West 2015

Deployed: 7/16/2015

EDUCATION PROSPECTOR

Email 3: Ocular Wellness Subject Line: New Education You Can’t Afford to Miss Free Total Sent: 7,424 Open Rate: 18.78% Click-Through Rate: 1.09% Registrations: 4

Rate: 0.05%

Paid Total Sent: 2,643 Open Rate: 12.22% Click-Through Rate: 0.64% Registrations: 0

84

Vision Expo West 2015

Deployed: 7/23/2015

EDUCATION PROSPECTOR

Email 4: Keynote Series Subject Line: Keynote Series: Join These Unique Visionaries Free Total Sent: 7,633 Open Rate: 18.07% Click-Through Rate: 0.58% Registrations: 0

Paid Total Sent: 2,806 Open Rate: 11.73% Click-Through Rate: 0.50% Registrations: 1

85

Rate: 0.04%


Vision Expo West 2015

Deployed: 7/30/2015

EDUCATION PROSPECTOR

Email 5: Education Highlights - ODs Subject Line: Education Highlights Selected For You Free Total Sent: 4,112 Open Rate: 19.94% Click-Through Rate: 0.75% Registrations: 2

Rate: 0.05%

Paid Total Sent: 1,237 Open Rate: 12.77% Click-Through Rate: 0.81% Registrations: 0

86

Vision Expo West 2015

Deployed: 7/30/2015

EDUCATION PROSPECTOR

Email 5: Education Highlights - Non ODs Subject Line: Education Highlights Selected For You Free Total Sent: 4,043 Open Rate: 15.63% Click-Through Rate: 0.72% Registrations: 0

Paid Total Sent: 1,541 Open Rate: 11.16% Click-Through Rate: 0.58% Registrations: 0

87


Vision Expo West 2015

Deployed: 8/06/2015

EDUCATION PROSPECTOR

Email 6: Education Highlights - ODs Subject Line: Featured Education for Every Role Free Total Sent: 4,010 Open Rate: 18.43% Click-Through Rate: 0.82% Registrations: 0

Paid Total Sent: 1,148 Open Rate: 13.15% Click-Through Rate: 0.44% Registrations: 0

88

Vision Expo West 2015

Deployed: 8/06/2015

EDUCATION PROSPECTOR

Email 6: Education Highlights - Non ODs Subject Line: Featured Education for Every Role Free Total Sent: 3,096 Open Rate: 15.46% Click-Through Rate: 1.31% Registrations: 3

Rate: 0.10%

Paid Total Sent: 1,601 Open Rate: 9.62% Click-Through Rate: 0.69% Registrations: 0

89


Vision Expo West 2015

Deployed: 8/19/2015

EDUCATION PROSPECTOR

Email 7: Early Bird - ODs Subject Line: %%FullName%%, register now before discounted rates expire! Free Total Sent: 3,897 Open Rate: 21.17% Click-Through Rate: 1.80% Registrations: 2

Rate: 0.18%

Paid Total Sent: 1,176 Open Rate: 14.03% Click-Through Rate: 1.28% Registrations: 1

90

Rate: 0.09%

Vision Expo West 2015

Deployed: 8/19/2015

EDUCATION PROSPECTOR

Email 7: Early Bird - Non ODs Subject Line: %%FullName%%, register now before discounted rates expire! Free Total Sent: 3,542 Open Rate: 16.71% Click-Through Rate: 2.01% Registrations: 3

Rate: 0.08%

Paid Total Sent: 1,477 Open Rate: 11.65% Click-Through Rate: 1.02% Registrations: 0

91


Vision Expo West 2015

Deployed: 9/03/2015

EDUCATION PROSPECTOR

Email 8: Kirk Letter Subject Line: A Personal Invitation From Dr. Kirk Smick Free Total Sent: 6,235 Open Rate: 18.50% Click-Through Rate: 0.90% Registrations: 3

2015 ATTENDEE E-MAIL MARKETING CAMPAIGN EDUCATION PROGRAM E-MAILS

Rate: 0.05%

Course Handouts, Education Rewards, Mobile, Education Track Pushes, and more.

92

93


Vision Expo West 2015

Vision Expo West 2015

Deployed: 8/19/2015

EDUCATION PROGRAM EMAILS

Course Handouts Email Subject Line: Course Handsouts Are Now Available

EDUCATION PROGRAM EMAILS Course Handouts Email Deployed: 8/19/2015 (4 weeks out) Subject Line: Course Handsouts Are Now Available

95

Mobile / My Show Email Deployed: 8/27/2015 (3 weeks out) Subject Line: Vision Expo Mobile is Now Live!

96

Education Rewards Email 1 Deployed: 7/24/2015 (9 weeks out) Subject Line: Not everyone is getting this email‌

97

Education Rewards Email 2 Deployed: 8/04/2015 (7 weeks out) Subject Line: We Invite You to Participate in Our Education Rewards Program

98

Ocular Wellness Push Deployed: 7/29/2015 (8 weeks out) Subject Line: Join us for the NEW Ocular Surface Disease and Wellness Symposium

99

94

Total Sent: 2,441 Open Rate: 53.87% Click-Through Rate: 15.08%

95


Vision Expo West 2015

Deployed: 8/27/2015

EDUCATION PROGRAM EMAILS

Vision Expo West 2015

Deployed: 7/24/2015

EDUCATION PROGRAM EMAILS

Mobile / My Show Email Subject Line: Vision Expo Mobile is Now Live!

Education Rewards Email 1 Subject Line: Not everyone is getting this email‌

Total Sent: 2,757 Open Rate: 41.20% Click-Through Rate: 9.30%

Total Sent: 892 Open Rate: 61.32% Click-Through Rate: 3.14%

96

97


Vision Expo West 2015

Deployed: 8/04/2015

EDUCATION PROGRAM EMAILS

Vision Expo West 2015

Deployed: 7/29/2015

EDUCATION PROGRAM EMAILS

Education Rewards Email 2 Subject Line: We Invite You to Participate in Our Education Rewards Program

Ocular Wellness Push Subject Line: Join us for the NEW Ocular Surface Disease and Wellness Symposium

Total Sent: 1,293 Open Rate: 39.44% Click-Through Rate: 0.93%

Total Sent: 983 Open Rate: 40.08% Click-Through Rate: 1.93%

98

99


2015 ATTENDEE E-MAIL MARKETING CAMPAIGN EDUCATION VERIFICATION E-MAILS Countdowns and Sponsorship Fulfillment (Program Verification)

100

Vision Expo West 2015 PRE-REGISTERED EDUCATION EMAILS Countdown Email 1 Deployed: 8/7/2015 (6 weeks out) Subject Line: Countdown to the Show: 6 Weeks Until Vision Expo West

102

Countdown Email 2 Deployed: 8/14/2015 (5 weeks out) Subject Line: Countdown to the Show: 5 Weeks Until Vision Expo West

103

Countdown Email 3 Deployed: 8/21/2015 (4 weeks out) Subject Line: Countdown to the Show: 4 Weeks Until Vision Expo West

104

Countdown Email 4 Deployed: 8/28/2015 (3 weeks out) Subject Line: Countdown to the Show: 3 Weeks

105

Countdown Email 5 Deployed: 9/04/2015 (2 weeks out) Subject Line: Countdown to the Show: 2 Weeks

106

Countdown Email 6 Deployed: 9/11/2015 (1 week out) Subject Line: Countdown to the Show: Less Than One Week

107

Education Verification Email - Ocular Wellness Deployed: 9/08/2015 (1 week out) Subject Line: A Few Reminders for Your Education Session Next Week!

108

Education Verification Email - Ritz Carlton Deployed: 9/08/2015 (1 week out) Subject Line: A Few Reminders for Your Education Session Next Week!

109

Education Verification Email - GCLF Deployed: 9/10/2015 (1 week out) Subject Line: A Few Reminders for Your Education Session Next Week!

110

Education Verification Email - Medical & Scientific Theater Deployed: 9/14/2015 (1 week out) Subject Line: A Few Reminders for Your Education Sessions Next Week!

111

101


Vision Expo West 2015

Deployed: 8/07/2015

PRE-REGISTERED EDUCATION EMAILS

Vision Expo West 2015

Deployed: 8/14/2015

PRE-REGISTERED EDUCATION EMAILS

Countdown Email 1 Subject Line: Countdown: 6 Weeks Until Vision Expo West

Countdown Email 2 Subject Line: Countdown to the Show: 5 Weeks Until Vision Expo West

Total Sent: 857 Open Rate: 40.49% Click-Through Rate: 4.43%

Total Sent: 1,900 Open Rate: 41.63% Click-Through Rate: 11.11%

102

103


Vision Expo West 2015

Deployed: 8/21/2015

PRE-REGISTERED EDUCATION EMAILS

Vision Expo West 2015

Deployed: 8/28/2015

PRE-REGISTERED EDUCATION EMAILS

Countdown Email 3 Subject Line: Countdown to the Show: 4 Weeks Until Vision Expo West

Countdown Email 4 Subject Line: Countdown to the Show: 3 Weeks

Total Sent: 2,657 Open Rate: 38.65% Click-Through Rate: 6.36%

Total Sent: 3,146 Open Rate: 38.40% Click-Through Rate: 6.90%

104

105


Vision Expo West 2015

Deployed: 9/03/2015

PRE-REGISTERED EDUCATION EMAILS

Vision Expo West 2015

Deployed: 9/11/2015

PRE-REGISTERED EDUCATION EMAILS

Countdown Email 5 Subject Line: Countdown to the Show: 2 Weeks

Countdown Email 6 Subject Line: Countdown to the Show: Less than One Week

Total Sent: 3,350 Open Rate: 39.25% Click-Through Rate: 9.58%

Total Sent: 10,454 Open Rate: 34.11% Click-Through Rate: 4.44%

106

107


Vision Expo West 2015

Deployed: 9/08/2015

PRE-REGISTERED EDUCATION EMAILS

Vision Expo West 2015

Deployed: 9/08/2015

PRE-REGISTERED EDUCATION EMAILS

Education Verification Email - Ocular Wellness Subject Line: A Few Reminders for Your Education Session Next Week!

Education Verification Email - Ritz Carlton Subject Line: A Few Reminders for Your Education Session Next Week!

Total Sent: 258 Open Rate: 58.14% Click-Through Rate: 3.10%

Total Sent: 260 Open Rate: 52.31% Click-Through Rate: 6.15%

108

109


Vision Expo West 2015

Deployed: 9/11/2015

PRE-REGISTERED EDUCATION EMAILS

Vision Expo West 2015

Deployed: 9/14/2015

PRE-REGISTERED EDUCATION EMAILS

Education Verification Email - GCLF Subject Line: A Few Reminders for Your Education Session Next Week!

Education Verification Email - Medical & Scientific Theater Subject Line: A Few Reminders for Your Education Sessions Next Week!

Total Sent: 393 Open Rate: 50.36% Click-Through Rate: 4.07%

Total Sent: 357 Open Rate: 54.06% Click-Through Rate: 5.04%

110

111


2015 ATTENDEE E-MAIL MARKETING CAMPAIGN EXHIBITOR E-MAILS Space Renewal and Marketing Programs including the Customer Invitation Program, New Product Videos, Exhibitor Webinars and more

EXHIBITOR

E-MAILS:

112

113


Vision Expo West 2015

Vision Expo West 2015

EXHIBITOR EMAILS 116

Save the Date - Lenses & Processing Technology/Medical & Scientific EM Deployed: 8/17/2015 (4 weeks out) Subject Line: Space Selection for Vision Expo West 2016

127

117

Save the Date - Galleria EM Deployed: 8/17/2015 (4 weeks out) Subject Line: Space Selection for Vision Expo West 2016

128

118

Amazon Survey Winners EM Deployed: 8/20/2015 (4 weeks out) Subject Line: Congratulations on winning a $10 Amazon Gift Code

129

119

Reminder: Save the Date - Eyewear & Accessories EM Deployed: 8/25/2015 (3 weeks out) Subject Line: Space Renewal for Vision Expo West 2016

130

120

Reminder: Save the Date - Lenses & Processing Technology/Medical & Scientific EM Deployed: 8/25/2015 (3 weeks out) Subject Line: Space Renewal for Vision Expo West 2016

131

121

Reminder: Save the Date - Galleria EM Deployed: 8/25/2015 (3 weeks out) Subject Line: Space Renewal for Vision Expo West 2016

132

122

New Exhibitor Party EM Deployed: 9/9/2015 (1 week out) Subject Line: Join us for the party of the year (and you’re the guest of honor)

133

123

Space Renewal - We Missed You EM Deployed: 9/11/2015 (1 week out) Subject Line: We missed you for Space Renewal

134

New Product Video & Marketing Programs EM Deployed: 8/1/2015 (7 weeks out) Subject Line: Add Mobile Video to Your Vision Expo Marketing

124

Visionaries EM Deployed: 9/24/2015 (0 weeks out) Subject Line: Post or Share a Comment with ECP’s in this New Social Community

135

Reminder Galleria Package EM Deployed: 8/5/2015 (6 weeks out) Subject Line: Reminder: Book your booth design and décor

125

Save the Date - Eyewear & Accessories EM Deployed: 8/17/2015 (4 weeks out) Subject Line: Space Selection for Vision Expo West 2016

126

Amazon Survey Reminder EM Deployed: 6/3/2015 (15 weeks out) Subject Line: REMINDER: Please share your expectations - Vision Expo West Customer Invitation Program EM Deployed: 6/18/2015 (13 weeks out) Subject Line: Customer Invitation Program is now LIVE! New Product Video EM Deployed: 6/27/2015 (12 weeks out) Subject Line: New mobile way to stand out from the crowd New Exhibitor Webinar - ALL NEW EM Deployed: 7/7/2015 (10 weeks out) Subject Line: Join us for our New Exhibitor Webinar New Exhibitor Webinar - 2-5 Years EM Deployed: 7/7/2015 (10 weeks out) Subject Line: Join us for our New Exhibitor Webinar Dedicated Marketing Programs EM Deployed: 7/14/2015 (9 weeks out) Subject Line: 4 Effective Programs to Market Your Company Mike Annunziato’s Welcome EM Deployed: 7/23/2015 (8 weeks out) Subject Line: Meet your new Account Executive Galleria Package EM Deployed: 7/29/2015 (7 weeks out) Subject Line: Galleria Booth Wall Package Deadline Extended

114

115


Vision Expo West 2015

Deployed: 6/03/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 6/18/2015

EXHIBITOR

Amazon Survey Reminder EM Subject Line: REMINDER: Please share your expectations - Vision Expo West

Customer Invitation Program EM Subject Line: Customer Invitation Program is now LIVE!

Total Sent: 3,816 Open Rate: 25.89% Click-Through Rate: 1.99%

Total Sent: 339 Open Rate: 48.97% Click-Through Rate: 14.45%

116

117


Vision Expo West 2015

Deployed: 6/27/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 7/07/2015

EXHIBITOR

New Product Video EM Subject Line: New mobile way to stand out from the crowd

New Exhibitor Webinar - ALL NEW Exhibitors EM Subject Line: Join us for our New Exhibitor Webinar

Total Sent: 245 Open Rate: 42.86% Click-Through Rate: 6.12%

Total Sent: 46 Open Rate: 47.83% Click-Through Rate: 9.00%

118

119


Vision Expo West 2015

Deployed: 7/07/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 7/14/2015

EXHIBITOR

New Exhibitor Webinar - 2-5 years EM Subject Line: Join us for our New Exhibitor Webinar

Dedicated Marketing Program EM Subject Line: 4 Effective Programs to Market Your Company

Total Sent: 133 Open Rate: 47.83% Click-Through Rate: 8.40%

Total Sent: 378 Open Rate: 35.45% Click-Through Rate: 6.88%

120

121


Vision Expo West 2015

Deployed: 7/23/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 7/29/2015

EXHIBITOR

Mike Annunziato’s Welcome EM Subject Line: Meet your new Account Executive

Galleria Package EM Subject Line: Galleria Booth Wall Package Deadline Extended

Total Sent: 133 Open Rate: 58.65% Click-Through Rate: 1.50%

Total Sent: 63 Open Rate: 58.73% Click-Through Rate: 19.05%

122

123


Vision Expo West 2015

Deployed: 8/01/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 8/05/2015

EXHIBITOR

New Product Video & Marketing Programs EM Subject Line: Add Mobile Video to Your Vision Expo Marketing

Reminder Galleria Package EM Subject Line: Reminder: Book your booth design and dĂŠcor

Total Sent: 373 Open Rate: 36.46% Click-Through Rate: 4.29%

Total Sent: 56 Open Rate: 48.21% Click-Through Rate: 10.71%

124

125


Vision Expo West 2015

Deployed: 8/17/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 8/17/2015

EXHIBITOR

Save the Date - Eyewear & Accessories EM Subject Line: Space Selection for Vision Expo West 2016

Save the Date - Lenses & Processing Technology/Medical & Scientific EM Subject Line: Space Selection for Vision Expo West 2016

Total Sent: 146 Open Rate: 56.16% Click-Through Rate: 0.00%

Total Sent: 190 Open Rate: 59.47% Click-Through Rate: 0.53%

126

127


Vision Expo West 2015

Deployed: 8/17/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 8/20/2015

EXHIBITOR

Save the Date - Galleria EM Subject Line: Space Selection for Vision Expo West 2016

Amazon Survey Winners EM Subject Line: Congratulations on winning a $10 Amazon Gift Code

Total Sent: 63 Open Rate: 50.79% Click-Through Rate: 0.00%

Total Sent: 35 Open Rate: 80.00% Click-Through Rate: 0.00%

128

129


Vision Expo West 2015

Deployed: 8/25/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 8/25/2015

EXHIBITOR

Reminder: Save the Date - Eyewear & Accessories EM Subject Line: Reminder: Space Selection for Vision Expo West 2016

Reminder: Save the Date - Lenses & Processing Technology/Medical & Scientific EM Subject Line: Reminder: Space Selection for Vision Expo West 2016

Total Sent: 138 Open Rate: 39.86% Click-Through Rate: 3.62%

Total Sent: 180 Open Rate: 39.44% Click-Through Rate: 5.00%

130

131


Vision Expo West 2015

Deployed: 8/25/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 9/09/2015

EXHIBITOR

Reminder: Save the Date - Galleria EM Subject Line: Reminder: Space Selection for Vision Expo West 2016

New Exhibitor Party EM Subject Line: Join us at the party of the year (and you’re the guest of honor)

Total Sent: 58 Open Rate: 43.10% Click-Through Rate: 0.00%

Total Sent: 95 Open Rate: 57.29% Click-Through Rate: 12.63%

132

133


Vision Expo West 2015

Deployed: 9/11/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 9/24/2015

EXHIBITOR

Space Renewal - We Missed You EM Subject Line: We missed you for Space Renewal

Visionaries EM Subject Line: Post or Share a Comment with ECP’s in this New Social Community

Total Sent: 235 Open Rate: 51.06% Click-Through Rate: 0.85%

Total Sent: 2,875 Open Rate: 32.20% Click-Through Rate: 1.70%

134

135


2015 EXHIBITOR E-MAIL MARKETING CAMPAIGN EXHIBITOR NEWSLETTERS Monthly e-newsletters to exhibitors highlighting exhibitor services, upcoming deadlines and marketing programs

136

Vision Expo West 2015 EXHIBITOR NEWSLETTERS June Newsletter Deployed: 6/24/2015 (12 weeks out) Subject Line: Important Exhibitor News - June Issue

138

July Newsletter Deployed: 7/17/2015 (8 weeks out) Subject Line: Important Exhibitor News - July Issue

139

August Newsletter Deployed: 8/13/2015 (5 weeks out) Subject Line: Important Exhibitor News - August Issue

140

September Newsletter Deployed: 9/3/2015 (2 weeks out) Subject Line: Important Exhibitor News - September Issue

141

137


Vision Expo West 2015

Deployed: 6/24/2015

EXHIBITOR

June Newsletter Subject Line: Important Exhibitor News - June Issue

Vision Expo West 2015

Deployed: 7/17/2015

EXHIBITOR

July Newsletter Subject Line: Important Exhibitor News - July Issue Stacey (New): Total Sent: 74 Open Rate: 48.65% Click-Through Rate: 9.46%

Kirsten (Returning): Total Sent: 238 Open Rate: 49.16% Click-Through Rate: 8.40%

Stacey (International): Total Sent: 22 Open Rate: 54.55% Click-Through Rate: 9.09%

Stacey (Returning): Total Sent: 60 Open Rate: 46.67% Click-Through Rate: 10.00%

Stacey (Returning): Total Sent: 11 Open Rate: 63.64% Click-Through Rate: 9.09%

Stacey (New): Total Sent: 260 Open Rate: 61.67% Click-Through Rate: 13.33%

Kirsten (Returning, Erin): Total Sent: 241 Open Rate: 40.25% Click-Through Rate: 7.88% Kirsten (Returning, Val): Total Sent: 36 Open Rate: 50.00% Click-Through Rate: 8.33%

138

139


Vision Expo West 2015

Deployed: 8/13/2015

EXHIBITOR

Vision Expo West 2015

Deployed: 9/03/2015

EXHIBITOR

August Newsletter Subject Line: Important Exhibitor News - August Issue

September Newsletter Subject Line: Important Exhibitor News - September Issue

Kirsten (Returning, Val): Total Sent: 38 Open Rate: 36.84% Click-Through Rate: 2.63%

Kirsten (Returning, Val): Total Sent: 38 Open Rate: 36.84% Click-Through Rate: 1.00%

Kirsten (Returning, Erin): Total Sent: 331 Open Rate: 48.34% Click-Through Rate: 7.52%

Kirsten (Returning, Erin): Total Sent: 250 Open Rate: 45.20% Click-Through Rate: 10.40%

Stacey (New, Erin): Total Sent: 75 Open Rate: 50.67% Click-Through Rate: 4.00%

Stacey (New, Erin): Total Sent: 60 Open Rate: 58.33% Click-Through Rate: 13.33%

Stacey (International): Total Sent: 22 Open Rate: 36.59% Click-Through Rate: 0.00%

Stacey (New, Val): Total Sent: 6 Open Rate: 33.33% Click-Through Rate: 0.00% Stacey (International): Total Sent: 20 Open Rate: 30.00% Click-Through Rate: 10.00%

140

141


2015 EXHIBITOR E-MAIL MARKETING CAMPAIGN EXHIBITOR PROSPECTORS Outreach to the Vision Expo West prospect universe with the goal of creating awareness and generating new sales

142

Vision Expo West 2015 PROSPECTOR EMAILS April Open Booth Space - Eyewear & Accessories EM Deployed: 4/15/2015 (22 weeks out) Subject Line: Don’t wait, reserve your space for 2015!

144

April Open Booth Space - Lenses & Processing Technology/Medical & Scientific EM Deployed: 4/15/2015 (22 weeks out) Subject Line: Don’t wait, reserve your space for 2015!

145

Infographic Prospector Deployed: 6/2/2015 (15 weeks out) Subject Line: There’s Still Time to Book Your Space for Vision Expo West

146

July Open Booth Space - Eyewear & Accessories EM Deployed: 7/10/2015 (10 weeks out) Subject Line: Don’t wait, reserve your space for 2015!

147

July Open Booth Space - Galleria EM Deployed: 7/10/2015 (10 weeks out) Subject Line: Don’t wait, reserve your space for 2015!

148

July Open Booth Space - Medical & Scientific/Lenses & Processing Technology EM Deployed: 7/10/2015 (10 weeks out) Subject Line: Don’t wait, reserve your space for 2015!

149

OPTImum TAP EM Deployed: 7/28/2015 (8 weeks out) Subject Line: Reach these Key Buyers and Retailers in September

150

International Infographic EM Deployed: 8/10/2015 (5 weeks out) Subject Line: There’s Still Time to Book Your Space for Vision Expo West

151

Pie Chart Prospector EM Deployed: 9/2/2015 (2 weeks out) Subject Line: 2 weeks until Vision Expo West - There’s still time!

152

SILMO EM Deployed: 9/15/2015 (0 weeks out) Subject Line: Can we connect at SILMO?

153

143


Vision Expo West 2015

Deployed: 4/15/2015

PROSPECTOR

Vision Expo West 2015

Deployed: 4/15/2015

PROSPECTOR

April Open Booth Space - Eyewear & Accessories EM Subject Line: Don’t wait, reserve your space for 2015!

April Open Booth Space - Lenses & Processing Technology/Medical & Scientific EM Subject Line: Don’t wait, reserve your space for 2015!

Total Sent: 190 Open Rate: 30.00% Click-Through Rate: 1.05%

Total Sent: 157 Open Rate: 28.03% Click-Through Rate: 0.64%

144

145


Vision Expo West 2015

Deployed: 6/02/2015

PROSPECTOR

Vision Expo West 2015

Deployed: 7/10/2015

PROSPECTOR

Infographic Prospector EM Subject Line: There’s Still Time to Book Your Space for Vision Expo West

July Open Booth Space - Eyewear & Accessories EM Subject Line: Don’t wait, reserve your space for 2015!

Total Sent: 655 Open Rate: 25.34% Click-Through Rate: 0.92%

Total Sent: 154 Open Rate: 17.53% Click-Through Rate: 2.60%

146

147


Vision Expo West 2015

Deployed: 7/10/2015

PROSPECTOR

Vision Expo West 2015

Deployed: 7/10/2015

PROSPECTOR

July Open Booth Space - Galleria EM Subject Line: Don’t wait, reserve your space for 2015!

July Open Booth Space - Medical & Scientific/Lenses & Processing Technology EM Subject Line: Don’t wait, reserve your space for 2015!

Total Sent: 48 Open Rate: 25.00% Click-Through Rate: 0.00%

Total Sent: 61 Open Rate: 14.75% Click-Through Rate: 0.00%

148

149


Vision Expo West 2015

Deployed: 7/28/2015

PROSPECTOR

Vision Expo West 2015

Deployed: 8/10/2015

PROSPECTOR

OPTImum TAP EM Subject Line: Reach these Key Buyers and Retailers in September

International Infographic EM Subject Line: There’s Still time to Book Your Space for Vision Expo West 2015

Total Sent: 820 Open Rate: 22.68% Click-Through Rate: 0.24%

Total Sent: 159 Open Rate: 28.93% Click-Through Rate: 3.15%

150

151


Vision Expo West 2015

Deployed: 9/02/2015

PROSPECTOR

Vision Expo West 2015 PROSPECTOR

Pie Chart Prospector EM Subject Line: 2 weeks until Vision Expo West - There’s still time!

SILMO EM Subject Line: Can we connect at SILMO?

Total Sent: 361 Open Rate: 18.28% Click-Through Rate: 0.00%

Total Sent: 621 Open Rate: 50.73% Click-Through Rate: 3.70%

152

Deployed: 9/15/2015

153


2015 E-MAIL MARKETING CAMPAIGN VISION VOICE Monthly e-newsletters delivering insight in an easy-to-read format to keep you in-the-know

154

Vision Expo West 2015 VISION VOICE Vision Voice 1 - June Issue Deployed: 6/29/2015 Subject Line: June Issue of the Vision Voice

156

Vision Voice 2 - July Issue Deployed: 7/27/2015 Subject Line: July Issue of the Vision Voice

157

Vision Voice 3 - August Issue Deployed: 8/31/2015 Subject Line: August Issue of the Vision Voice

158

Vision Voice 4 - September Issue Deployed: 9/30/2015 Subject Line: September Issue of the Vision Voice

159

155


Vision Expo West 2015

Deployed: 6/29/2015

VISION VOICE Vision Voice 1 - June Issue Subject Line: June Issue of the Vision Voice Total Sent: 49,306 Open Rate: 18.21% Click-Through Rate: 1.36%

Vision Expo West 2015

Deployed: 7/27/2015

VISION VOICE Vision Voice 2 - July Issue Subject Line: July Issue of the Vision Voice Total Sent: 50,058 Open Rate: 18.65% Click-Through Rate: 1.26%

156

157


Vision Expo West 2015

Deployed: 8/31/2015

VISION VOICE Vision Voice 3 - August Issue Subject Line: August Issue of the Vision Voice Total Sent: 52,258 Open Rate: 18.36% Click-Through Rate: 1.24%

Vision Expo West 2015

Deployed: 9/30/2015

VISION VOICE Vision Voice 4 - September Issue Subject Line: September Issue of the Vision Voice Total Sent: 46,303 Open Rate: 15.15% Click-Through Rate: 0.50%

158

159


2015 DIRECT MAIL MARKETING CAMPAIGN

160

Vision Expo West 2015 DIRECT MAIL DM 1 - Save the Date Postcard Mail Date: May 20, 2015

(16 weeks out)

162

DM 2 - Conference Education Brochure Mail Date: July 8, 2015 (9 weeks out)

163

DM 3 - Attendee Prospector Mail Date: July 22, 2015

(7 weeks out)

164

DM 4 - Last Chance Postcard Mail Date: July 29, 2015

(6 weeks out)

165

DM 5 - Pre Show Planner Mail Date: August 13, 2015

(4 weeks out)

166

161


Vision Expo West 2015

Mailed: 5/20/2015

DIRECT MAIL DM 1 - Save the Date Postcard FREE Version: Total Printed: 21,000 Total Sent: 21,094 Registrations: 306

Rate: 1.45%

Vision Expo West 2015

Mailed: 7/08/2015

DIRECT MAIL DM 2 - Conference Brochure PAID Version: Total Printed: 21,000 Total Sent: 17, 397 Registrations: 7

162

Rate: 0.04%

Total Printed: 30,000 Total Sent: 27,356 Registrations: 113

163


Vision Expo West 2015

Mailed: 7/22/2015

DIRECT MAIL DM 3 - Attendee Prospector Fashion: Total Printed: 40,000 Total Sent: 26,935 Registrations: 79

Rate: 0.29%

Vision Expo West 2015

Mailed: 7/29/2015

DIRECT MAIL DM 4 - Last Chance Postcard Medical: Total Printed: 50,000 Total Sent: 12,784 Registrations: 41

164

Rate: 0.32%

Fashion: Total Printed: 15,000 Total Sent: 15,030 Registrations: 73

Rate: 0.49%

Medical: Total Printed: 15,000 Total Sent: 6,263 Registrations: 38

165

Rate: 0.61%


Vision Expo West 2015

Mailed: 8/30/2015

DIRECT MAIL DM 5 - Pre Show Planner Total Sent: 8,500

166


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