PORTFOLIO. DEEPAK_NAIR@LIVE.COM
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PHONE: +91 9943010123
01
App Builder
2017
Performance Accelerating System
01
APP BUILDER.
What is it?
THE IDEA
THE PROBLEM
KEY PLATFORM FEATURES
Agile Project Management
Visual Application Development
One Click Deployment
Central Application Management
Design Process
DISCOVER
DEFINE
DEVELOP
DELIVER
END
DISCOVER.
Understanding The idea was to develop a platform which would help developers to transform ideas into applications. To design, develop and deploy to innovate faster. But the question was “Are we sure yet?� To validate on what percentage of our hypotheses are true, we conducted a survey.
DISCOVER.
APPIAN
OUTSYSTEMS MENDIX
AGILEPOINT K2
SALESFORCE
BIZAGI
CASPIO CURRENT OFFERING
MIOSOFT
MICROPACT
SERVICENOW MATSSOFT
QUICKBASE NINTEX
WEAK STRATEGY
STRONG
ServiceNow
Salesforce
QuickBase
OutSystems
Nintex
MIOsoft
MicroPact
Mendix
MatsSoft
CURRENT OFFERING Declarative tooling for low- code development Declarative tooling for platform and app admi n App deployment and securi ty features
50% 33%
3.46 4.19 2.99 2.90 3.44 2.20 3.96 2.27 2.19 2.14 4.35 2.07 3.77 2.49 3.22 4.31 3.22 2.10 3.88 3.22 3.97 2.24 1.88 2.42 4.30 2.32 4.03 2.53
33%
3.80 3.52 2.78 2.57 3.00 2.34 4.24 1.91 2.33 2.10 5.00 1.87 3.12 1.65
33%
3.35 4.74 2.97 4.03 3.43 1.04 3.68 2.66 2.35 1.91 3.75 2.03 4.16 3.29
STRATEGY Strategy assessment Self-service enablement Partner ecosystem Pricing strategy
50% 20%
3.50 3.40 4.10 3.35 3.20 3.30 4.50 2.50 0.90 2.70 5.00 2.15 5.00 4.60 3.00 5.00 3.00 3.00 4.00 3.00 5.00 3.00 1.00 4.00 5.00 5.00 5.00 3.00
15%
3.00 5.00 5.00 5.00 5.00 3.00 5.00 5.00 3.00 5.00 5.00 5.00 5.00 5.00
25% 40%
5.00 5.00 3.00 0.00 5.00 1.00 3.00 3.00 1.00 3.00 5.00 0.00 5.00 5.00 3.00 1.00 5.00 5.00 1.00 5.00 5.00 1.00 0.00 1.00 5.00 1.00 5.00 5.00
0% MARKE T PRESENCE 33% Largest number of concurrent user s Number of customers 33% 33% Revenue and growth rate
3.00 4.67 3.33 3.67 4.00 1.00 4.00 2.33 2.00 4.33 4.67 4.00 5.00 4.33 4.00 5.00 4.00 5.00 3.00 2.00 5.00 2.00 3.00 3.00 5.00 2.00 5.00 4.00 4.00 4.00 3.00 5.00 4.00 1.00 3.00 2.00 2.00 5.00 5.00 5.00 5.00 4.00 1.00 5.00 3.00 1.00 5.00 0.00 4.00 3.00 1.00 5.00 4.00 5.00 5.00 5.00
All scores are based on a scale of 0 (weak) to 5 (strong).
WEAK
K2
Caspio
STRONG
Bizagi
LEADERS
Appian
STRONG PERFOMERS
AgilePoint
CHALLENGERS CONTENDERS
Forrester’s Weighting
Competitors
Source: Forrester 2016.
DISCOVER.
Contextual Inquiry
DISCOVER.
Key Findings | Insights
DISCOVER.
Red Routes
DISCOVER.
The Needs Study was targeted at understanding the pain points of users with varied roles and responsibilities.
AGE GROUP
84%
72%
69%
65%
23 – 34 years
AMONG THE INTERVIEWED
40% Female Users
DISCOVER.
Core Elements
USER MANAGEMENT
MINIMAL LEARNING CURVE
CENTRAL APPLICATION MANAGEMENT
NIL COGNITIVE FRICTION
ANALYTICS
RESPONSIVE DESIGN
DISCOVER.
Persona ONE LIJOY KUMAR 23 | JUNIOR DEVELOPER | INDIA
“Learning to code is like learning a new language. It takes time”. Lijoy is a 23 year old junior software developer from Kerala, India. He holds a Diploma in Mechanical Engineering from Peters college, Kerala, India. Lijoy has been selected in the company at a junior level. Since his education is not relevant with development, he has been asked to undergo training at coding languages and has been assigned as a shadow resource. Lijoy finds it difficult to understand the concepts of coding and the jargons used. He is confused on which platform he should be mastering at. He takes twice the amount of time to complete a task when compared to his peers of same experience level Since he is finding development tough to learn, he is thinking of switching to testing roles.
LIKES •
Interested in coding
•
Wants to learn something that’s relevant in the market, but relatively with less effort.
DISLIKES •
Not understanding the basics of programming as he has Zero experience previously.
•
He doesn’t like the review comments and bugs found in the completed tasks.
DISCOVER.
Persona TWO AAKASH MANE 27 | SENIOR DEVELOPER | INDIA
“None can be a master of all, there is a limit on how learning and execution”
Aakash is a 27 year old senior software developer from Pune, India. He holds a Masters in Computer Science from VIT Vellore, India. Aakash has had a fascination for computers since a young age, he loves to discover new insights on algorithmic thinking, human-computer interaction, programming languages. In the past three months he has attended five workshops on abstract thinking and mythological approach to problems. His primary focus area front end development for Web and android mobile application. His next task in career growth is to get trained and certified in iOS development.
LIKES •
Interested in UI development and wants to develop mobile apps and websites
•
Likes to stay updated with latest software's and languages available
DISLIKES •
With too many options of programming languages and software's available, he is finding a little bit difficult to get started
•
Coming with the design of the apps and UI seems to be an issue
DISCOVER.
Persona THREE MEENA SUNDAR 34 | ASSOCIATE PROJECT MANAGER | INDIA
“There are a lot of tracking software available, the key is to figure out how to get employees to use them”. Meena is a 34 year old associate project manager from Hyderabad, India. She holds a Masters in Business Application from Indian Institute of Management, India. Meena has been managing a sizeable team of developers and testers since 4 years. She does not believe in micro management. Every working day, she hosts an morning meeting session to know the status update on the task assigned to each of her team members. Since the work nature requires people to work together, she finds it difficult to keep a track of activities performed at an individual level. Since the team she handles works on multiple projects, at times she loses the hands of information of project assignation, assigned roles and so on.
LIKES •
Likes to give the team members freedom and avoid interfering in their work
•
She likes each individual to be responsible and accountable for their tasks
DISLIKES •
She is finding it difficult to keep a track of status of every assignment and is not able to answer the client sometimes on queries.
•
Not able to find out how each team member is performing.
DEFINE.
Content
DEFINE.
Feature Prioritization HIGH PRIORITY Library Planner
Help & Support Guides and Snap
Grouping
Workbench editor
Grid System
Layers User Login
Library Management
Multi Project Management Role Management
Folder Management
LOW PRIORITY
Share Tutorials Layout Version
ESSENTIAL
NICE TO HAVE
User Management
Preview
Canvas properties Reminder Multi Tenancy
Project Creation
DEVELOP.
Wireframes - Concepts
DEVELOP.
Wireframes - Final
DEVELOP.
Wireframes – User Testing METHODOLOGY Ten users were invited to the HCL Technologies in Chennai to participate in a usability study. During the test session, users were asked to perform several tasks including performing administrative tasks of assigning developers to a project, creation of projects. Development tasks such as creating of Entity and performing joining
tasks, generate query ( Simple + Complex ) and workflow creation. Users’ errors, comments, and satisfaction ratings were observed and recorded during the study.
TESTING ENVIRONMENT The product evaluation was conducted on a computer running Windows 10, and viewed at a 1366 x 768 pixel screen resolution using the Windows Google Chrome browser. The review was conducted using interactive prototype screens published on July 15, 2017
Low: User may experience insignificant time delays or mild frustration, but will be able to complete desired task. High: User will experience noticeable delay or frustration, may not be able to complete the task. Success: Users were able to easily perform their desired task
APP BUILDER
Team R A J E S H S R
V E N K A T E S A N
S O L U T I O N S
D E E P A K
A R C H I T E C T
N A I R
I N D U S T R I A L
D E S I G N E R
J O S E
V I N C E N T
P R O J E C T
K A M A L
M A N A G E R
“ T H A N G A V A I S H N A V I ”
K A N N A N
T E C H N I C A L
“ V I J A Y ”
S O F T W A R E
L E A D
“ V I J A Y K R I S H N A”
D E V E L O P E R S
02
Care Platform Performance Accelerating System
2017
02
CARE PLATFORM.
What is it?
Value Based Care provides end to end solution from scheduling patients to capturing clinic documentation at ambulatory clinics. By making use of new technology and identifying customer needs, the focus was to create a vision and to bridge the gap with the legacy product from an ecosystem perspective.
Research Approach • Data gathering • Learning and observing audiences to understand their life style & needs
TARGET USER GROUP OVERVIEW
unaware | implicit | emotional
HOW USERS THINK
Brainstorming
Contextual Inquiry
Online Research
Research Papers
aware | explicit | logical
WHAT USERS THINK
Understanding the Users • Target user group definition • Understand and define User experience Strategy through defining user storyboards
CONTEXTUAL INQUIRY
Iterative Prototypes
Design – Wireframes Final
03
Credit Processing Muthoot Fincorp
2018
03
CUSTOMER APP.
What is it? The key objective for creating the application is to have a better connect with customers and provide the users a hassle-free self-service facility to apply for loans and also to manage their existing accounts and loans. Secondarily, to institute Muthoot e-wallet and merchandise store. We assume that customers are tangled at times, unable to choose the right bank for a loan, unaware with the process and the terms. Also, the customers are forced to visit the branch for clarifying doubts or to collect documents.
Our solution is to create an application, where users can interact with Muthoot via an app for all their needs and doubts on the move.
Journey We started off with an ethnography study for a short period of time to observe the users everyday lives and to understand how they interact with Financial Services. This helped us to understand the users since we try not to think about how we might use a product because we likely do not represent an actual user group. Instead, we try to imagine or empathize with how our users behavioural characteristics and cognitive load prior to providing a solution. The whole Journey was mapped in the format for a journey map
Click below link to view the Prototypes https://xd.adobe.com/view/0c6a035e-0aee-42db-a7f3-985fc11e7426/
Prototypes
Prototypes
Prototypes
04
Customer App Muthoot Fincorp
2018
About
RAPID
Retail Credit Processing Solution -RAPID
Click below link to view the design https://xd.adobe.com/view/5d6527ec-b80e-4ecf-5cf8-9d5db8cf336c-2b54/
THANK YOU.