even
AC
your needs a CHECKUP HELPING THROUGH SUPPORT OF RONALD MCDONALD HOUSE CHARITIES
?
WHY YOU NEED A SECOND OPINION
MOLD
just a 4 letter word
SUNSET AIR & BUILDERS CARE
making a difference
COMPLIMENTARY
I 2014 VOLUME 2 I ISSUE 1
sunset-air.com
The First Step to COMFORT FOR LIFE
2 COMFORT ZONE SECOND EDITION
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Lower Utility Bills
Install a high-efficiency Daikin brand indoor comfort system in your home. You can feel comfortable while saving money on energy bills. Find out more from your Daikin Comfort Pro Dealer. And be certain to ask about our Comfort Promise.
Florida’s home comfort specialists since 1999!
Serving Charlotte, Lee, Hendry & Collier Counties
(866) 693-9005 • (239) 693-9005 • sunset-air.com LIC #CAC1815973
INTHISISSUE 6
GREETINGS
8
WHY GET A SECOND OPINION by Clair Cameron
10
SUNSET AIR: THE JOURNEY CONTINUES by Suzi Harkola
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14
KEEP YOUR INDOOR AIR SYSTEM HUMMING WITH REGULAR CHECK-UPS by Jacqueline Cross
16 18
20
22
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WHAT TO EXPECT WHEN YOU CALL SUNSET AIR
HELPING CHILDREN AND THEIR FAMILIES THROUGH SUPPORT OF RONALD MCDONALD HOUSE by Suzi Harkola
BBQ, BANDS & BREW: SUPPORTS LEE BUILDERS CARE
28
18
by Garrett Chilson
MOLD: JUST A FOUR-LETTER WORD by Maxine Reneé
SUNSET AIR & BUILDERS CARE: MAKING A DIFFERENCE
by Suzi Harkola
26
8
UNDERSTANDING WARRANTIES by Jason Schreyer
MEET THE TEAM
© 2014 Sunset Air & Home Services, Inc All rights reserved. Although some parts of this publication may be reproduced and reprinted, we require that prior permission be obtained in writing. Comfort Zone is a free publication owned by DeWayne Thomas A Media Company, Inc.™ and distributed locally by Sunset Air & Home Services, Inc. If you would like copies placed at your business please call our offices at 239-693-9005. Produced in whole or in part by CustomDesignMags.com™ & DeWayne Thomas A Media Company, Inc.™, 4305 62nd St. East, Bradenton, Florida 34208. We do not necessarily endorse the views expressed in the articles and or advertisements, nor are we responsible in any way for the products and services advertised or promoted within these pages. For information on this or other printed publications produced by CustomDesignMags.com™ & DeWayne Thomas A Media Company, Inc.™ Please call our offices at 941-538-7770 or visit us on the web at customdesignmags.com.
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Every Trane product is designed and rigorously tested for reliability and durability. While other manufacturers build their products from the same “pool” of parts available to anyone, we make it a point to be uniquely better, innovative and always looking to the future.
CALL TODAY FOR YOUR COMPREHENSIVE ONE-ON-ONE CONSULTATION!
Florida’s home comfort specialists since 1999! Serving Charlotte, Lee, Hendry & Collier Counties
(866) 693-9005 • (239) 693-9005 • sunset-air.com CAC1815973
GREETINGS
W
elcome to the second edition of Comfort Zone! It is my sincere pleasure to share information about our company with you, provide some insightful articles that will help you make wise decisions about your heating and cooling needs, and show you how to save money while respecting the environment. Since 1999, Sunset Air and Home services has been serving Lee, Collier, Charlotte, Hendry, and Desoto counties. Our team of professionals will handle all of your air conditioning and heating needs with excellent service and quality workmanship. We are committed to customer satisfaction, and are proud of our A+ rating with the Better Business Bureau and Angie’s list. Our tradition of excellence in service and equipment continues. Let us help you create and maintain a healthy indoor climate for your home or business. We can help identify, supply and install the latest air filtration systems, air decontaminating UV lamps, dehumidifiers and humidifiers, as well as handle all your heating and air conditioning needs. You’ll read more in this magazine about Sunset Air’s partnership with the Ronald McDonald House Charities, which offers housing and comfort to families whose children are hospitalized; and with the Builders Care program, which supports home repair and remodel work in order to help people with disabilities have a better quality of life. We are also recognized for our dedication to other local and state charities, including Cancer Recovery Foundation, American Heart Association, MADD, American Athletes with Disabilities, For Kids’ Sake, as well as supporting boys’ and girls’ athletic youth groups and the 4-H Club. By staying involved with our
JASON SCHREYER
PRESIDENT OF SUNSET AIR
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local community and supporting local businesses, we help keep our local economy strong and prosperous. Sunset Air offers a range of Maintenance Agreements that can help keep your equipment in top condition for many years. It’s so important in today’s business environment that you understand your manufacturer’s warranty. A big issue is that most manufacturers require at least yearly maintenance to avoid voiding their warranties. Unfortunately, many find out their warranty has been voided only after the fact. If you have questions about your warranty or maintenance agreements, one of our highly-trained customer service representatives will be glad to help you. We service ALL makes and models, including but not limited to Lennox, Trane, Carrier, Ruud, Daikin, Rheem, Goodman, Bryant, Comfortmaker, Amana, American Standard, and York. Did you know that Sunset Air offers free second opinions? We hear from too many customers who have been bombarded with calls from A/C companies pitching free inspections. Our customers tell us that many of those “free” inspections have resulted in them purchasing equipment or paying for services they do not need. Our second opinion may save you from an unnecessary expenditure while providing peace of mind. On behalf of everyone here at Sunset Air, thanks for your business and your trust. We are here to serve you, today and far into the future.
MISSION STATEMENT
AFFILIATES & ORGANIZATIONS
Our long-term success is based on trust earned through decades of professional, honest and caring ser vice to our customers and our communities.
Better Business Bureau bbb.org
Angie’s List
angieslist.com
ACCA
acca.org
ABOUT SUNSET AIR
BIA
Sunset Air Inc. was established in 1999. The company was built on the experience and know-how of properly designing, installing, maintaining and servicing central air conditioning systems for residential homes. Sunset Air is a full-service, state-certified and licensed air conditioning contractor that offers a wide variety of services and products relating to the total indoor environment of a home or commercial building.
bia.net
Sunset Air serves the cities of Fort Myers, Fort Myers Beach, Pine Island, St James City, Cape Coral, Lehigh Acres, Estero, Bonita Springs, Naples, Golden Gate, Immokalee, Marco Island, Sanibel Island, Port Charlotte, Punta Gorda, and LaBelle.
Florida Sheriffs Association: Gold Business member.
Sunset Air continues to be one of the area’s top performing air conditioning contractors with dedicated 24/7 ser vice discounted rates to our contract customers.
Lennox International Premier Dealer award.
Builders Care builderscare.org
Special Olympics of Florida specialolympicsflorida.org
North Ft. Myers Babe Ruth Club nfmbaberuthbaseball.com
TRI-COUNTY APPRENTICESHIP ACADEMY tcaafl.com
4H Club
www.4-h.org
AWARDS & ACKNOWLEDGMENTS
Lennox International Centurion Award – 5 years in a row Lennox International Circle of Excellence award Trane Outstanding Sales Performance 2011. Ruud High standard of quality installation and performance. Lennar Homes exceptional overall performance Award Lennar Homes Top Building Partner Award. Beazer Homes Outstanding Achievement Award Colonial Homes Outstanding Customer Service Award
Jason Schreyer, President
SUNSET-AIR.COM
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PROTIP
WHY GET A SECOND OPINION? by Clair Cameron
I
magine taking your car in for a simple tune-up and having a mechanic tell you that only a new engine can solve your problem. You’d probably be immediately skeptical; after all, a brand new engine is going to cost you a lot more than an oil change, and the mechanic stands to make more money. If you’re wise, at that point you’ll turn around and get your car looked at by someone else before you do anything. Maybe the mechanic isn’t lying, but it’s always good to double check. Unfortunately, unscrupulous characters are everywhere, trying to make an extra buck by selling their customers something they don’t need. From salesmen to mechanics and even air conditioning contractors, it’s good to be cautious. Seeking a second opinion is always the right idea whenever you’re facing a large repair bill. “On more than one occasion, I’ve had customers call us seeking a second opinion because some other air conditioning contractor told them they needed a whole new system,” says Jason Schreyer, the President of Sunset Air. “We’d head out to look at their system for them, and sure enough all they need is a small repair. It happens more often than you think.” When it comes to air conditioning services, high pressure selling often works. When it’s super hot outside, all a person wants is their A/C back on. Secondly, when a nice-looking professional in a uniform says something, a lot of people take it as fact. But regardless of how much you’re made to sweat, it’s recommended that
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you remove yourself from the situation and take some time before making a major decision. “Your mother probably always told you to be cautious of strangers, and she’s right,” says Jason Schreyer. “If our customers want to seek a second opinion about the work we do, I’m not offended. Seeking a second opinion about any major repair is a smart idea. Sadly, there are a lot of bad contractors out there who will do anything to make money.” As a consumer, it’s your job to take all the necessary steps to protect yourself. For starters, make sure you’re only doing business with a company who is licensed. Second, spend a little time researching different contractors; ask your friends who they’ve used, and search for reviews online. Not getting ripped off starts by making sure any organization you do business with is a reputable one. When you call a different contractor to get a second opinion, give them the details of the first company’s diagnosis so they know exactly what to look for. When it comes to providing customers a second opinion, many contractors will offer their expertise free of charge. So, there’s absolutely no reason why you shouldn’t get all of the facts before you open your wallet; a good company will support your decision to protect yourself.
FREE SECOND OPINION
CALL FOR DETAILS
239-693-9005
SUNSET AIR C omfort C hoices
OURJOURNEY
SUNSET AIR THE JOURNEY CONTINUES “I gave Sunset Air straight A’s on Angies list today. They preformed a service call and did a great job.” Elizabeth M. Holland MI.
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A focus on quality customer service has been a cornerstone of Sunset Air since its beginning 15 years ago.
by Suzi Harkola
“S
ince 1999, Sunset Air and Home services has been serving Lee, Collier, Charlotte, Hendry, and Desoto counties,” company president Jason Schreyer says. “Our team of professionals can handle all of your air conditioning and heating needs with excellent service and quality workmanship, and we service all makes and models, including Trane, Lennox, Carrier, Ruud, Daikin, Rheem, Goodman, Bryant, Comfortmaker, Amana, American Standard, and York.” Beyond keeping customers toasty in the winter and cool in the summer, the company prides itself on offering options for individual circumstances. In some cases, Schreyer notes, “repair might be the best option, in others, re-
placement. It all depends on you, your home, and your budget.” Few businesses in southwest Florida escaped the ravages of the Great Recession, but none were harder hit than those dependent on the real estate sector. Once the bottom fell out of the housing market, hundreds of ancillary businesses also fell by the wayside. “Yes, the recession was hard on us,” Schreyer says. “And it was hard to have to lay off good people. We also lost customers due to foreclosures on their homes … Beginning in about 2006, we felt the change. I’d like to say it was gradual, but unfortunately it wasn’t. In fact, it happened so fast that there was little time to methodically deal with the reality of the collapse of the housing market.” SUNSET-AIR.COM
As he described the changes in the company over the past six years, his voice reflected the stunning turnaround, and what it meant to him personally. “From our founding in 1999 through 2005, and into the beginning of 2006, we were doing extremely well,” Schreyer says. “I had 115 employees, and our sales revenue was around $13 million a year, most of that in new construction. As related businesses closed due to the dying market, we were stuck with about a half-a-million dollars in bad debt. At the same time, our revenues dropped from $13 million to $3 million.” Schreyer reduced and reconfigured his personnel, starting with administration. He bought out his original partner, and completed all of the required
COMFORT ZONE SECOND EDITION 11
OURJOURNEY “Today, we’re employing new people and have new customers,” Schreyer says. “We’re back on a positive track and determined to keep it that way through service, service and service.” licenses previously held by that individual. This personally bankrupted him. “My wife and I put every penny we had into making that initial change,” he says. Service became the key to the next phase of the business, with maintenance and replacement of existing equipment the focus. And then the methodical approach became clearer, allowing him to outline in his mind the steps he would need to take to stay afloat. One of the lessons Schreyer learned was to not put the majority of his business into one company: “I started a second company that is focused on new construction,” he says. “Our core business at Sunset Air is still customer service, maintenance and replacement. I’m confident that will see us through should there be another ‘bump in the road’.”
“We recently bought two new system’s from Sunset Air and Home Services. We are very satisfied with their service, price, quality, and responsiveness. Would recommend to others. “ Maryellen B. Naples
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WE APPRECIATE OUR CUSTOMERS! At Sunset Air, customer satisfaction is first and fo re m o s t , a n d we a re grateful to those who purchase their air quality equipment from us. We’re saying “thanks” with a custom-designed Tervis® Tumbler gift bag. When it’s time to replace your air conditioning or heating system, please call us for a prompt, no obligation estimate.
Serving Charlotte, Lee, Hendry & Collier Counties (866) 693-9005 • (239) 693-9005 • sunset-air.com
Fast. Simple. Smart. Ask about financing!* Subject to credit approval
*
Florida’s home comfort specialists since 1999!
(866) 693-9005 • (239) 693-9005
sunset-air.com
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COMFORT ZONE SECOND EDITION 13
PROTIP
KEEP YOUR INDOOR
AIR CONDITIONING by Jacqueline Cross
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“Sunset Air & Home Services replaced my a/c system. It went very well, the technician was knowledgeable & courteous.” Sari R. Fort Myers
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hether basking in the warm summer sun or enjoying the crisp cool winter air, Florida residents can maximize their cooling and heating system with simple routine maintenance. With small amount of foresight, knowledge and time, home and business owners can enjoy clean and efficient air conditioning and heating throughout the year. One of the easiest and least expensive maintenance tasks is simply to frequently clean or replace air filters between visits from a professional. Not only does this improve the quality of the air within the home, it also extends the lifespan of your air conditioning system. “One of the most important things a homeowner can do is change their filters and make sure that they are cleaned on a regular basis,” says Ryan Lane, Sunset Air’s Service Manager. “When we come out, we’ll clean the drain lines, check the Freon, levels, and change the filter. But keeping those filters clean between visits can make a big difference in air quality and efficiency. It’s something that anyone can do.” Preventing problems before they arise is ideal, and smart home and business owners rely on preventative
even
AC
your needs a CHECKUP
SYSTEM HUMMING
WITH REGULAR CHECK-UPS One of the easiest and least expensive maintenance tasks is simply to frequently clean or replace air filters between visits from a professional. maintenance plans to keep their systems working at peak efficiency and to ensure that, should any problems arise, they are dealt with swiftly. “If you are part of a yearly maintenance program, not only do you get us out annually to maintain your system during the year, but should we have to come out at any other time during the year, you get a 10% discount on parts and labor every time we come out, and you also get reduced trip charges and priority service,” Ryan says. “Priority service is so important, because on the first hot day of the season or the first cold day, we get a lot of calls. We have around-the-clock service, and we’ll have a huge spike over a weekend. “What priority service means for customers signed up with maintenance agreements is that they go to the top of
the list. If you call us and your unit is down and you are already on a plan, you are our priority.” Of course, maintaining your system is in your best interest, but it also might be a requirement of your equipment’s warranty. Many manufacturers require annual maintenance to provide warranty coverage, and some require proof of regular preventative maintenance plans and services. “They clearly want you to have maintenance, and if you don’t have it done, that might be enough to void some warranties,“ says Ryan. “We recommend twice a year maintenance, once in the spring to get ready for the summer, and again in the fall to prepare for winter. The heating system is just as important to properly maintain as the air conditioning unit.” SUNSET-AIR.COM
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WHAT TO EXPECT WHEN YOU CALL “It's a terrific day at Sunset Air, How may I direct your call?”
“I need maintenance/service on my home” (Service and Maintence Customers receive priority scheduling) “I would like a free estimate on getting a new air conditioner”
We will verify name, address and make of unit, and schedule appointment
Tech get dispatched to your home (Reduced diagnostic charge for Service and Maintenance Customers) “I had my normal maintenance preformed, which I do every 6 months with Sunset Air. Brian does a great job and is very trustworthy. I will continue to use Sunset Air for all my a/c needs. “ Lester S. Lehigh Acers
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SUNSET AIR & HOME SERVICES INC. Sunset Air provides you with good, better, and best offer and schedules installation date
Unit is installed (we pride ourselves on clean installation) Final inspection is passed Equipment is registered and warrantied with Manufacturer.
Diagnosis made, check for price and availability. You will receive a detailed service report regarding the condition of your unit. No hidden fees.
CALL US TODAY! (239) 693-9005 SUNSET-AIR.COM
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COMMUNITY
“O
Helping Children and their Families through Support of Ronald McDonald House Charities of SW Florida
by Suzi Harkola
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ne only has to read or listen to the stories of the families that have been touched by the services of Ronald McDonald House Charities® of Southwest Florida to know that this is an organization that deserves to be supported financially and through volunteer service,” said Jason Schreyer, president of Sunset Air in Ft. Myers. “My team and I are proud sponsors of this charity, and we applaud their support for families, especially children, in our service area.” Ronald McDonald House Charities of Southwest Florida (RMHC) is headquartered near the Golisano Children’s Hospital of Southwest Florida on the Lee Memorial Health System’s HealthPark campus in South Fort Myers, and is best known as an organization that provides care and housing for families of seriously-ill or injured children being treated at nearby hospitals. Many of these children have life threatening illnesses such as cancer, heart disease, and neonatal complications. Since 1996, the Ronald McDonald House has provided over 3 thousand families with a home away from home. The average length of stay for a family is 12 days, but families are welcome to stay until their child is discharged, which can sometimes mean months. The Ronald McDonald House asks for a modest donation of $10 per day. Unfortunately, 85% of the families who stay are unable to contribute financially; however no one is ever turned away based on their inability to pay. The programs serve five counties – Lee, Charlotte, Collier, Hendry and Glades. “These outlying areas – not just Ft. Myers – rely on us, too” explained Angela Katz, Development Director for the Ronald McDonald House Charities. In cooperation with Healthcare Network of Southwest Florida, we serve families year-round in Collier County through our Ronald McDonald Care Mobile®, providing medical and dental screenings, preventative and restorative dental care, eye exams, glasses, physicals and health education to children who would otherwise go without healthcare. Over
THINKING GLOBALLY, ACTING LOCALLY TO PROVIDE RESOURCES FOR CHILDREN AND THEIR FAMILIES 3 thousand children are served annuKatz appreciates that broad-reaching ally,” The Care Mobile also travels to attitude. “We rely on support from the Lee county one day a month for autism business community and individuals to screenings, provided in partnership with maintain our current services... The supGolisano Children’s Hospital of Southport of Jason and the entire Sunset Air west Florida. group helps us do that.” A third program of the Charities is the She was quick to note his generosity in RMHC Scholars Program. As of this year, a deeply appreciated way: “Jason selects 70 deserving high school seniors will a truck or vehicle that’s dedicated to suphave received an RMHC scholarship to porting Ronald McDonald House Charifurther their education. ties and dedicates a percentage of sales Additionally, the Ronald McDonald from that truck to us. This is very generHouse Charous and highly ities Grants unusual.” Program The charprovides ity promotes matching fund raisers funds to fithroughout nancially asthe year. One sist qualified popular event children’s is the annual charities in Offshore Rotheir service deo and Regarea. As notgae Party, and ed on their Sunset Air is a website, sponsor of this some of the unique fishing recent grants tournament. have provided specialized wheelchairs, “This is a great event,” Schreyer said. “It’s supplies for a Children’s Therapy Room, fun, different, and benefits a great cause. educational materials for an American We’re delighted to help make it happen, English for Communication program, and last year we won second place! Iccomputers for an after school homework ing on the cake!” program, exercise equipment for at-risk “It’s important to me to instill a philyouth, and beds for children placed in anthropic spirit in my employees,” he temporary foster homes. continued, in a more serious vein. “It’s Schreyer said that giving back is intenot just Sunset Air as a business name or gral to the Sunset Air’s mission. “We are myself that participates in these charitarecognized for our outreach efforts in ble efforts, it’s the entire team, and that the community, and continuing in this strengthens the company while adding vein will always be one of our goals,” substantial support to the community.” he said. “Children’s charities and sports organizations, and those that serve the For more information about the serelderly and disabled top our priorivices of the Ronald McDonald House ties. Supporting the work of the Ronald Charities of Southwest Florida, call McDonald House Charities of South239-437-0202 or visit RMHCSWFL.org. west Florida is extremely gratifying, and we’re proud to be a major sponsor of this terrific organization.” SUNSET-AIR.COM
THE MISSION OF RONALD MCDONALD HOUSE CHARITIES® (RMHC®) OF SOUTHWEST FLORIDA IS TO CREATE, FIND AND SUPPORT PROGRAMS THAT DIRECTLY IMPROVE THE HEALTH AND WELL BEING OF CHILDREN THROUGHOUT SOUTHWEST FLORIDA.
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BBQ, Bands & Brew Supports Lee Builders Care by Garrett Chilson
T
he Lee County Alliance for the Arts presents the 5th annual BBQ, Bands & Brew fundraising event. It’s a family-friendly day of fun, full of live music, games, raffles, and the best BBQ in Lee County. There’s something here for everyone to enjoy!
BBQ, Bands & Brew is a festivalstyle outdoor party, with one of the highlights of the day being a mouthwatering BBQ competition. Come out and see and taste the sights for yourself, and bring the whole family. This all-day event is sponsored by Sunset Air, with proceeds going to benefit Lee BIA Builders care, a nonprofit that provides emergency home repair services to Lee County homeowners with special needs. For more information about BBQ, Bands & Brew, visit their website at bbqbandsandbrew.com.
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POT LUCK TATERS Ingredients:
2 packages of frozen hash browns (thawed) 2 cups of crushed corn flakes (or crackers) 1 tsp of salt 1 can cream of chicken soup 1/2 cup melted butter 1/4 tsp pepper 1/2 to 3/4 cup chopped onions 1 pt of sour cream
SMALL IN STATURE
BIG ON COMFORT
Directions: Mix all ingredients except the corn flake crumbs and butter Pour into buttered 13x9 pan Combine the crumbs and butter the sprinkle on top of mixture Bake 45 minutes at 350 degrees You can also add jalapenos or peppers to the mixture for a little kick. Goes great with any BBQ dish.
The RUUD® RBHP Series air handler™ At only 35 inches tall the RUUD® RBHP Series air handler™ has a place in the market all to itself. Use it in applications where space is an issue. Perfect in small closets for condos and apartments as well as tight areas such as attics with minimal space. Match this air handler with one of RUUD’s outdoor condensing units to achieve maximum efficacy.
GET IT AT SUNSET AIR Florida’s home comfort specialists since 1999!
(866) 693-9005 • (239) 693-9005
sunset-air.com
SUNSET-AIR.COM
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MOLD
Just A
Letter Word
by Maxine Reneé
W
hile the Florida lifestyle is the envy of many living in colder climates, our sub-tropical weather can do more than relax and soothe. Many homeowners find themselves stuck with unwanted house guests as the seasonal temperatures heat up – mold. Stopping mold in its tracks is a challenge, but one that needs to be faced before the organisms damage equipment, destroy walls and floors, or harm the health of you and your pets. Cleaning and preventive maintenance of an air conditioning system is important in any climate, but is imperative in Southwest Florida. Mold can accumulate in several different areas of an air conditioning system, and it’s important to have your unit checked and cleaned once or twice a year. If mold is able to grow, it makes the air conditioning unit work harder,
which costs more and decreases the life expectancy of your system. Additionally, the spores blow throughout the house, building up over time. This is particularly dangerous. There are four kinds of health problems that come from exposure to mold: allergic illness, irritant effects, infection, and toxic effects. The site explains: “For people who are sensitive to molds, symptoms such as nasal and sinus irritation or congestion, dry hacking cough, wheezing, skin rashes or burning, watery or reddened eyes may occur. People with severe allergies to molds may have more serious reactions, such as hay-fever-like symptoms or shortness of breath.” The Environmental Protection Agency suggests not running the HVAC system if mold is suspected, as it could spread the spores throughout the building. But stopping the use of an air conditioning
“Had quotes from 6 contractors for my air conditioning system replacement. Sunset air was the best. Will also continue with them for maintenance service. Would highly recommend!“ Mr W Fort Myers
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system due to suspected mold growth in Southwest Florida would create uncomfortable conditions during the summer. That’s why regular cleaning and maintenance is crucial to your family’s and your employees’ health. Most of us think we only need to prepare against mold if we’re going away for the entire summer. Few realize that, under the right circumstances, mold can form in just 48 hours! And once it starts, it reproduces every six minutes. So do the math: If you’re leaving for more than a week, there’s an outside chance you could return to a funny smell that means there’s something wrong. Generally speaking, if you’re only leaving for a week or two, all you need to do is set your thermostat at 80 or 82 degrees and you should not have a problem. If you plan to be away for a month or longer, that’s when it would be wise to take more serious precautionary measures.
Here are some tips to help keep mold at bay while you’re away. »» Close windows before you leave (especially the bathroom and kitchen windows) and seal sliding glass doors. »» Close all south and west-facing blinds and curtains. »» Clean or replace your air conditioner filter. »» Turn up spreads and dust ruffles on couches and chairs. Stand your couch cushions on end. »» Open cabinet drawers and closets (especially bathrooms and bedrooms). »» Turn the hot and cold water off (This should be done even if you are gone for a short time). Flush your water for a few minutes when you return. »» If you have a de-humidistat, set it at 55% humidity and 80 degrees. This means the temperature must exceed 80 degrees and the humidity 50% before the air conditioner turns on. »» Keep in mind that you want air to circulate, not to remain stagnant. Your thermostat control should be set to automatic and cool. Set your thermostat to a temperature that will allow it to run (80-82 degrees). »» Ask a neighbor to check your home once a week or after a storm.
SUNSET-AIR.COM
COMFORT ZONE SECOND EDITION 23
COMMUNITY
SUNSET AIR & BUILDERS CARE:
Making a Difference, One Life-changing Gift at a Time By Suzi Harkola
“S
unset Air has been a proud member of Builders Care for over five years,” said Builders Care Executive Director Heidi Taulman. “As a Cornerstone Investor, the company has partnered on over four dozen projects, and donated more than $15,000 in cash and in-kind support, helping elderly, disabled and economically challenged homeowners with emergency construction repairs that they could not afford.” Jason Schreyer, president of Sunset Air, said that the relationship has been fulfilling and well worth the effort. “The expressions of gratitude, the laughter, the tears – is extremely gratifying for
myself and my team,” he stated. “We value our relationship with Builders Care. Their goals and mission reflect ours, and we’re always excited about the opportunity to help the folks in our community who are in need.” Builders Care is the community outreach arm of the Lee County Building Industry Association (Lee BIA). Comprised of tradespeople from all areas of the construction industry, the organization serves qualified recipients who are referred to Builders Care by local social service agencies, churches and community members. Each case is carefully evaluated by governing board members
to determine eligibility. Homeowners selected are provided no-cost emergency home repair and renovations such as rebuilding steps, adding wheelchair ramps, and providing handicap accessibility in bathrooms and throughout homes; installing or upgrading air conditioning and plumbing, roof repairs, and complete re-modeling for health and safety purposes. “Building partners of all types as well as community groups volunteer their time, materials and labor to help make these projects a success” Taulman explained. “Builders Care relies on these partnerships to assist the most needy
“THEY ARE TRULY COMMITTED TO THE COMMUNITY AND IN MAKING A DIFFERENCE IN THE LIVES OF MANY PEOPLE HERE IN LEE COUNTY AND SOUTHWEST FLORIDA.”
“I had my bi-annual maintenance done. Sunset is very good, they took the time to check everything. I have not had any trouble with my a/c.“ Judith B. Naples
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individuals in our community. Without the collaboration of the community and strong building partnerships, Builders Care would simply not exist.” Lee BIA Builders Care was started in 2005. The first project was launched in February of 2006, and by the end of 2013, Builders Care had completed 160 projects, serving hundreds of individuals and families throughout Lee County. Through partnering with building industry members, Builders Care has provided over $2.6 million in construction services to local homeowners.
“We are so fortunate to have the continued support of Sunset Air to help provide services to people who need it most,” said Taulman. Schreyer was quick to respond: “This is an organization that does something tangible and immediate for those in need. Our team at Sunset Air is privileged to be associated with Builders Care.”
THE MISSION OF BUILDERS CARE IS TO PROVIDE EMERGENCY CONSTRUCTION SERVICES AT NO COST TO NEEDY AND DESERVING ELDERLY AND DISABLED HOMEOWNERS WHO CANNOT OBTAIN REPAIRS THROUGH TRADITIONAL METHODS.
For more information on Builders Care, call 239-938-0056, email BuildersCare@ bia.net or visit LeeBuildersCare.com.
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COMFORT ZONE SECOND EDITION 25
PROTIP
T
UNDERSTANDING WARRANTIES by Jason Schreyer
AGAIN, THANK YOU FOR CHOOSING SUNSET AIR. WE ARE HONORED TO SERVE YOU. “Installed my new systems while I was away. Excellent service and product as well as presentation. Definitely would recommend Sunset Air.“ Mr L Bonita Springs FL
26 COMFORT ZONE SECOND EDITION
SUNSET-AIR.COM
hank you for choosing Sunset Air to supply your indoor air quality needs! Here are just a few words on how to maximize your investment by understanding warranties. When you purchased your new air conditioning system, it included a manufacturer’s warranty. You should have received a copy of this warranty from the manufacturer, which contains their terms and conditions. If you can’t find your warranty paperwork, call our customer service department. We’ll be happy to help you! Manufacturers are beginning to enforce the terms and conditions within your paperwork. These changes may affect you. Most manufacturers allow you to transfer warranties to the new owner upon the sale of your property for a small fee and within 30 days of the closing. Manufacturers are now requiring the use of OEM (Original Equipment Manufacturer) parts. There are thousands of possible OEM parts for any of the multiple manufacturers, which make using and obtaining OEM parts difficult, and we can no longer use generic stock parts to replace a a unit that is under warranty. However, it is our priority to repair your equipment as quickly as possible. Manufacturers do not cover costs for labor performed. This means that if you need service after regular business hours, extra charges may apply. Manufacturers often require yearly maintenance by an authorized dealer/servicer in order to keep a warranty in good standing. If you are not currently having maintenance done on your equipment at least annually, please contact us or an authorized dealer/servicer in your area as soon as possible. Please call our customer service department if you have any questions or to schedule maintenance. We have several maintenance plans, and our professional staff will gladly explain them to you and help you choose the one that best fits your needs.
PROTECT YOURSELF AGAINST UNEXPECTED REPAIR BILLS with SERVICE AGREEMENTS FOR YOUR AC Regular maintenance keeps your system running efficiently, saving on utility bills. Potential problems can be prevented or corrected early. Additionally, proper servicing extends the life of your heating and air conditioning system. Plus, regular maintenance keeps your manufacturer’s warranty in force. Other benefits include fewer repairs and improved capacity from your system. Service agreements are transferable.
PREMIUM • Two thorough clean and checks with written analysis • 10% discount on parts and labor
ELITE
• One annual duct system sanitizing (to help kill and prevent any microbial growth)
• Two thorough cleanings and checks with written analysis
• One annual dryer vent cleaning (remove dust and lint backed up in your dryer ventilation pipe which will help your dryer run more efficiently and greatly reduces fire risk)
• Replacement of existing filters
• Replace all filters with one-inch pleated-type filters which give better filtration and a longer life (we can also deliver extra filters to you on your first visit so you can change them in between cleanings) • Priority same day service and no overtime charges • Emergency spot coolers for temporary situations (keep one room cool while waiting for your system to be replaced)
$299
• 10% discount on parts and labor • Sanitizing of air duct system • Dryer vent cleaning • Pool heater cleaning. • Replacement of existing filters • Complete sanitizing of your air duct system • No overtime (after hours) charges • Priority VIP service and no overtime • Discounts on most equipment and 10-year warranty included on all thermostats installed by Sunset Air (with current service agreement program)
$229
STANDARD • Two thorough clean and checks, including 30 point tune-up with written analysis • 10% discount on parts and labor • Priority service
SAVE MONEY
WITH SERVICE
AGREEMENTS
$159
Florida’s home comfort specialists since 1999!
Serving Charlotte, Lee, Hendry & Collier Counties
(866) 693-9005 • (239) 693-9005 • sunset-air.com
LIC #CAC1815973 SUNSET-AIR.COM COMFORT ZONE SECOND EDITION 27
THE TEAM Brenda Schreyer Jason’s wife Brenda was born and raised here in southwest Florida. Brenda is the Office Manager at Sunset Air and Home Services. She has been with the company from the beginning.
Cindy McDaniel Cindy is Sunset Air and Home Services’ lead dispatcher. She was born and raised in Northern Virginia, however, has lived in Florida for 13 years now and considers herself a Floridian. Cindy has a six year-old daughter. She has been part of the Sunset family for 2 years now.
Jason Schreyer Jason Schreyer is Sunset Air’s president. He has lived in southwest Florida most of his life, and started in the a/c business in 1988, working his way to management in 1994 and then opening Sunset Air in 1999. The company focused on new construction of residential homes and condos, resulting in a large customer base through service and replacements. Jason and his wife Brenda have two beautiful children, Hayden age 11 and Jaleigh 10. They reside in Lee county and are hands-on owners.
Ryan Lane
Ryan Lane, recently promoted to Service Manager has been with Sunset Air and Home Services for nearly ten years. Ryan is a southwest Florida native. He is married and has a three-year-old.
28 COMFORT ZONE SECOND EDITION
Mandy Ades She is a Florida native and mother of a two year old daughter, who is the light of her life. She recently joined the Sunset family, and is looking forward to providing great customer service.
SUNSET-AIR.COM
Florida’s Home Comfort Specialists Since 1999
PRESTIGE HD PROGRAMMABLE THERMOSTAT Equipped with a large, full-color display that’s easy to read, allowing you to accurately make adjustments from anywhere in the home. Control temperature and humidity levels from this single device, which can be automatically programmed to your specifications. Best of all, it could save you up to 30% annually on energy bills. And unlike other thermostats, there are no complex buttons or unnecessary hidden compartments
Serving Charlotte, Lee, Hendry & Collier Counties
(866) 693-9005 • (239) 693-9005 • sunset-air.com LIC #CAC1815973
FIND YOUR
COMFORT
In climates like ours, a high-efficiency central air conditioning and heating system can keep your whole house comfortable while keeping utility costs low. With a new higher efficiency unit you will save dramatically on your electricity bill, and stay warmer in the winter and cooler in the summer. Financing Available
CALL US TODAY AND START LIVING IN COMFORT! (866) 693-9005 • (239) 693-9005 • sunset-air.com
LIC #CAC1815973
FLORIDA’S HOME COMFORT SPECIALISTS SINCE 1999
TOP 5
THINGS YOUR AC WANTS YOU TO KNOW
1
Water can cause your condenser to rust and wear out more quickly. Avoid having your sprinkler spray on your unit in order to reduce the risk of corrosion.
2
3
5
A system with varying speed options can conserve energy. Reducing your system’s output during milder weather will save you money on energy bills.
Remove debris, trim grass and tear out any bushes that restrict airflow. This will improve the efficiency of your system and reduce the risk of it overheating.
4
Adding a de-humidistat could help to conserve energy. A de-humidistat will turn your unit on when the humidity rises above a certain level, giving you even more control over the operation of your system.
A programmable thermostat gives you better control over output. When your unit is only on when it has to be, you’re going to see smaller energy bills.
FLORIDA’S HOME COMFORT SPECIALISTS SINCE 1999
CALL US TODAY AND START LIVING IN COMFORT!
(866) 693-9005 • (239) 693-9005 • sunset-air.com LIC #CAC1815973