CSU Department of Management Newsletter 2023

A Message From The Chair

We continue to see increasing student enrollments in our concentrations and, despite this strain on our resources, are proud of the innovative efforts of our faculty to improve the Department of Management! We hired three new faculty members as well as a postdoctoral fellow. The faculty continue to excel in research and teaching in their efforts to promote the College’s Business for a Better World vision. We hope you have experienced many successes as well!

Top Research

We continue to elevate the quality and impact of our research. Several faculty published their research in top journals. Lynn Shore and Mara Waller were recognized for their research contributions with internal awards. Three of our faculty (Travis Maynard, Samantha Conroy and Tom Dean) received College professorships, and two (Chris Henle and Gideon Markman) received Dean’s Distinguished Research Fellowships.

Excellence in Teaching

Our faculty went above and beyond again this year to provide our students with signature experiences both in and out of the classroom. Courses are incorporating stronger ties to diversity, equity and inclusion as well as cutting-edge technology, and we continued to participate and excel in international case competitions and other student engagement events. Two of our faculty (Paulo Borges de Brito and Henle) received Best Teaching Awards, and four (Dean, Bill Shuster, Tiffany Trzebiatowski and Paul Vanderspek) received internal awards based

on their teaching. Shuster also received the Dean’s Distinguished Teaching Fellowship. We are grateful for our faculty’s efforts over the past few semesters as well as for many of you who visited our classes to provide real-time, real-world lessons for our students.

Engaging with You

We are excited about our various engagements with alumni and the business community. Together with our 2023 Peak Partner, Woodward, we will host an alumni and friends appreciation event Sep 14. Our annual alumni night in February brought alumni, students and faculty together to connect. We held very successful meetings in the fall and spring for our Human Resources Edge Network and Supply Chain Management Forum. Thanks to the generosity of these two groups, we now award scholarships for our HR and SCM undergraduate students, and we are working on raising money to endow an additional scholarship tied to our management concentration. We also would like to establish faculty fellowships to support research. If you are interested in giving to any of these, please visit our giving page: csu.bz/support-mgmt .

I would like to thank each of you for your continued support of our department. If you have any feedback, please contact me: susan.golicic@colostate.edu. If you haven’t connected with us, I encourage you to do so through LinkedIn (csu.bz/mgmt-linkedin). And we hope to see you at an appreciation event soon!

Susan Golicic, Ph.D. Professor and Chair

What’s New in the Department of Management

Shelly Arneson Retires

After a successful 24-year professional career at HP followed by several years as a full-time instructor in the Department of Management at the College of Business, Shelly Arneson decided to retire this semester. An experienced leader with a successful track record in building strong organizational cultures and financial executive management, Arneson focused on leadership development, teaching, creating and facilitating workshops, and developing motivated and productive teams during her final years at HP. She then brought that passion for teaching to the department in 2014 as an adjunct and starting in 2016 as fulltime faculty, teaching leadership and management courses to undergraduate and graduate students.

Beyond her teaching, Arneson was an engaged member of the management faculty and advised two department chairs with leadership decisions. Arneson helped human resources faculty establish the HR Edge Network. She also mentored student workers in the department and established the social media intern position to better promote departmental reputation. Arneson is best known for her knack for taking personal experience into the classroom and sparking the passion and confidence in her students needed to make a difference in the world. Her colleagues frequently noted that she always balanced this solid foundation and the strength in her convictions with a compassion for people and “doing it right.”

Arneson is excited to begin her retirement and plans to spend more time on herself and with her family. Thank you, Shelly, for your many years of dedicated service to the discipline and department. We wish you the very best as you enjoy retirement.

Bidding Jay Zhang Goodbye

Postdoctoral fellow Jay Zhang spent two years at the College of Business and will soon start a position at the University of Wisconsin - Whitewater. During his time at the College, he worked with the supply chain management faculty researching humanitarian logistics, e-commerce and mixed-method literature review. Zhang developed a new research stream surrounding social sustainability in supply chain. He enjoyed the research collaborations and teaching and is grateful that he had the chance to teach MGT 375 - Advanced Supply Chain Management, which helped him bring his research into the classroom. He especially enjoyed his time and colleagues in the department, and the laughter and joy from his time here will be unforgettable. Working at the College was one of the most wonderful experiences in his life.

"No matter where I go, CSU will always hold a special place in my heart,” he said.

Welcome Birgit M. Schneidmueller

This year we welcomed Birgit M. Schneidmueller to the department. She earned her PhD in cinema and media studies from York University in Toronto. In her dissertation, “Narrative Strategies in Transmedia Environments,” Schneidmueller explored the power of storytelling and communication in business settings, focusing on how successful media producers use a selection of narrative techniques to convey their stories to a broad audience. She earned her master’s degree in media culture from Maastricht University in the Netherlands and her bachelor’s degree from New Orleans’ Tulane University with a double major in communication and psychology. Schneidmueller serves as the course coordinator for BUS 300 - Business Writing and Communication. Welcome to the department, Birgit! We are excited to see how you will continue your work here.

Teaching is lecturer Gwendolyn Fink’s second career, and she’s driven by creating those magical moments in which students grasp key concepts. Fink draws on a wide range of teaching experience, from business to developmental math to engineering technology, in her new role at the College. Prior to joining academia, Fink enjoyed a 16-year career as an aircraft engineer, focusing on aircraft navigation systems. She worked for two Fortune 500 companies and slowly transitioned from engineering to facilitator and corporate trainer.

Fink holds a master of business administration from the University of Memphis and a bachelor’s in electrical engineering from Christian Brothers College. Outside of teaching, she is a student of being present and living life fully, which both require intentionality! Her hobbies include reading, hiking, scuba diving, watching and playing tennis, horseback riding and ziplining. She enjoys serving in her local church, gathering with family and friends, eating flavorful foods, traveling to new places, meeting new people and enjoying memorable adventures with her husband.

Gwendolyn Fink Joins Department as Lecturer

Discovering the Motives for Workplace Ostracism

Most employees recall a time at work when they experienced ostracism or were intentionally excluded, ignored or shunned by coworkers or even their boss, and how emotionally painful this experience was. Ostracism has harmful effects on employees, including increased stress, depression and poor sleep, and increases employee turnover and reduces productivity. Given these effects and its prevalence in the workplace, it is important to better understand why employees decide to exclude others at work.

Samantha Conroy, Chris Henle, John Morton and Lynn Shore reviewed 38 studies on the causes of ostracism to understand what motivates employees to ostracize coworkers.

In “Putting a Spotlight on the Ostracizer: Intentional Workplace Ostracism Motives,” the researchers discover two primary motives for workplace ostracism. First, employees driven by punitive motives ostracize coworkers with the intention of preserving harmony and protecting in their work group. This group-oriented motivation uses ostracism as a signal to group members about unacceptable behavior

such as poor performance or disruptiveness. It may also be used to reinforce group norms and punish and correct undesired behavior so future behavior conforms to norms.

A second, self-oriented motive for ostracism is used to protect individuals from feeling badly or inferior because of unfavorable comparisons between themselves and others, such as coworkers who are better performers. This also motivates employees who wish to distance themselves from toxic relationships at work, such as an abusive supervisor. Thus, workplace ostracism can be used as a defense mechanism.

Understanding the motives driving workplace ostracism help organizations design interventions to reduce it. To combat punitive ostracism, organizations could provide information on holding difficult conversations with those believed to be in violation of group norms. Reducing defensive ostracism could boil down to teaching managers to be more broadly inclusive and increase employees’ self-esteem or minimize social comparisons.

A Multidisciplinary Approach to Fighting Wildlife Smuggling

Illicit wildlife trafficking is a challenging problem precisely because the actors involved actively work to remain hidden. This topic has often been researched from a conservation biology perspective but is only recently gaining visibility as part of an integrated supply chain/criminology/operations research/ artificial intelligence problem. Recent research in the Proceedings of the National Academy of Sciences by John Macdonald advocates for this multidisciplinary approach with an example of illicit ploughshare tortoise networks in Madagascar.

This approach examines the current state of antitrafficking knowledge as well as communicates the gaps and opportunities to fight trafficking by looking at illicit activity and scarce natural resources and operations research techniques that answer important questions about the structure, operations and drivers of illicit networks. Finally, with an eye toward breaking further down academic communication barriers, researchers collected and published a directory of available data for other researchers around the world to utilize. The goal of this research is to interdict and reduce illicit supply chain networks and maintain sustainability of our natural mineral, flora and fauna resources for future generations.

Roboticized Opportunity –Automation and Entrepreneurship

As automation technology advances and industrial robots become more adept at handling complex tasks, the global workforce faces growing concerns about job displacement and income inequality. A new working paper by Boris Nikolaev and his departmental colleagues Tiffany Trzebiatowski and Chris Henle investigates the impact of industrial robots on opportunity-driven entrepreneurship.

Drawing from the Global Entrepreneurship Monitor data, the study uncovers a considerable negative effect of robots on entrepreneurship. More importantly, it suggests that socio-cognitive factors account for much of this impact. A higher number of industrial robots is associated with lower entrepreneurial self-efficacy, increased fear of failure and reduced alertness to new business opportunities. Ultimately, these factors discourage the pursuit of opportunitydriven ventures. This underscores the necessity of understanding the implications of automation on entrepreneurship and the potential repercussions for the global workforce. Policymakers must take these potential consequences into account when devising solutions, such as social safety nets and reeducation programs to mitigate the far-reaching effects of automation. Overall, the research sheds light on the significant negative effect of industrial robots on opportunity-driven entrepreneurship across the globe.

OUTSTANDING GRADUATES

Minahil Chaudhary, Fall 2022

“ Tammy Li, Spring 2023

It is truly an honor to be recognized as the Fall 2022 outstanding graduate. The College of Business and my professors in the human resources concentration provided me with numerous tools to succeed post-graduation. This wouldn't have been possible without their endless support. During my time at the College of Business, I was involved in multiple extracurricular activities, which have benefited me greatly in building soft skills outside of the classroom. I look forward to beginning my career within the field!”

— Minahil Chaudhary

During my time at CSU, the College of Business offered opportunities to discover my passions and provided me with avenues to pursue these interests. At events for the Human Resources Edge Network, I received the opportunity to learn from industry executives and ask questions about starting my career. I had the chance to honors option courses that I was interested in and complete supplemental projects that allowed me to pursue topics that I was passionate about. I also had the privilege of participating in research where I contributed to a project that I believe will have a positive impact. While I am excited to transition into the next chapter of my life, I am beyond grateful for all the people I met and the opportunities I received that made my years at CSU unforgettable!”

— Tammy Li

Human Resources

Two Biz Ram Teams Place at HR Case Competition

If you were an executive at the video game manufacturer Activision Blizzard, how would you handle a lawsuit over discrimination, harassment and pay inequities? Students at the College of Business’ HR Case Competition had a week to draw up their plans for the problem. Two teams from the College entered solutions, joining students from the University of Wyoming and the University of Northern Colorado in the competition sponsored by HRx Services, COSHRM and NOCOHR.

Teams presented their solution and answered questions from a panel of human resources professionals from the City of Fort Collins, Orthopedic & Spine Center of the Rockies, Sascho, Mines & Associates, Jetti Resources, Simon, 24 Hour Fitness and HRx Services. After final presentations, both teams representing the Department of Management made it to the podium, placing first and third in a highly competitive event.

Internship Experience Showcased at Human Resources

Edge Network

Students Abbey Blik and Amy Deeter presented at the Apr 7 Human Resources Edge Network meeting hosted at the College. They shared survey data they collected about students’ involvement in HR internships. Among the many data points presented, they highlighted that 28% of human resources students had held an internship. Of those students with internship experience, 100% said that their coursework set them up for success. Blik and Deeter also facilitated a student panel featuring HR students Elliot Kneeland, Karla Ibarra-Ruiz, Abby Hoekstra and Kyra Kauffman, who previously held an HR-related internship. The panelists shared valuable information about their experiences. Additionally, the panelists provided feedback to the executives to better their internship programs and gave advice to the students in the audience.

90%

HR students who pass the national HR certification exam

Management and Innovation

OUTSTANDING GRADUATES

Emma Brendle, Fall 2022

This would not be possible without the amazing faculty, mentors and peers that have continuously inspired and pushed me throughout my years in the College of Business.

The curriculum at Colorado State allowed me freedom to pursue a wide variety of passions and interests across business. During my time in the College, I studied in Prague for four months, placed third nationally in Deloitte’s Audit and Innovation Campus Challenge, served as new venture co-chair in the Dean’s Student Leadership Council and interned with Amazon and Deloitte. The most rewarding part was meeting people who were likeminded that business should be used to work toward a better world. Business for a better world initially attracted me to business at CSU and will continue to be an important theme for me in my professional career.”

— Emma Brendle

Kyndle Lee, Spring 2023

“ My experience at the College of Business has been transformative, providing me with a home and a newfound sense of security following my transition from the military. CSU has been the foundation for my personal growth, self-discovery and exploration of new environments. During my junior year, the College of Business presented me with an incredible internship opportunity with the Lab to Life (L2L) program, launching companies that emerge from research conducted within CSU. I feel incredibly fortunate to have expanded my knowledge base through relationships with the faculty. I learned from and interacted with some of the greatest minds I’ve ever encountered, and I am deeply honored to carry their teachings with me for a lifetime. The opportunities presented to me have been remarkable, and I am indebted to my family, peers and the faculty for supporting me.”

— Kyndle Lee

Management and Innovation

Entrepreneurship Students Prototype, Seek Feedback in

New Course

Entrepreneurship students in Kipp Krukowski’s MGT 420 - New Venture Creation course apply the breadth of their entrepreneurship skillset by developing prototypes to test and improve their business ideas. Students began the course by pitching their business idea, and the class selected a handful to pursue as group projects. Groups received startup funding from the Tinberg Teaching Innovation Grant to build a prototype. Managing a budget while developing their ideas added realistic entrepreneurial dimensions to course content.

Students used prototypes in Five-Act Interviews, a structured one-on-one interview format developed at Google, and were able to learn the value of insight obtained early in the prototyping process prior to final product development. Students then present their findings and future directions of the product and business through presentations to “potential investors” - the other students in the classroom. These investors provide feedback to the presenting groups and decide if they would be willing to invest in the opportunity.

Students Compete with Strong Showing in Ethics Competition

The College of Business placed third in the 2023 Daniels Fund Ethics Initiative Undergraduate Case Competition on Apr 21, representing one of our undergraduates’ best finishes in the competition in many years. Competing against ten business schools from across Colorado, New Mexico, Utah and Wyoming, the team developed and presented an executive proposal and visual. After the presentation, students answered difficult questions posed from the point of view of a struggling organization's executives to demonstrate how their plan would improve the ethical culture and productivity while also improving customer relations. Daniels Fund Ethics Initiative Faculty Fellow Kipp Krukowski advised the team of Miguel Beltran, Florien de Graaff, Emily DeSutter, Dan Stouffer and Annie Weiler, all of whom were enrolled in the department’s entrepreneurship courses. As they prepared for the event, the students grew together, from strangers to having a lot of fun preparing, competing and sharing a laugh.

Applications into the entrepreneurship minor in Spring 2023 with 60 currently enrolled students

OUTSTANDING GRADUATES

Kailani Moore, Fall 2022

During my time at the College of Business, I served two years as an officer for the Supply Chain Club, with my second year being the president. I was also a member of the WISE Connections Advisory Board and was nominated and selected as an AWESOME Scholar. I held three supply chain internships at Crocs, Advanced Energy and Adidas, in addition to an externship with Blue Horseshoe Solutions. Outside of supply chain, I was a member of CSU Key Communities and the COB Peer-to-Peer Mentoring Program, and I earned a second concentration in marketing. I feel very well prepared to take my next steps after CSU. I am so grateful for all the opportunities and support the College offered.”

— Kailani Moore

Clay Robertson, Spring 2023

“ My time within the College of Business has been highlighted by my involvement in the Dean's Student Leadership Council and the Supply Chain Management Club. Outside of the College of Business, my work in Air Force R.O.T.C. has granted me a commission as a second lieutenant in the U.S. Air Force. These experiences have been unforgettable, but the people that I have met along the way have been the most important piece of this journey. To all those who have helped me reach this point, I am truly grateful for your mentorship, leadership, guidance and love along the way. My excitement for the years ahead, both in uniformed service and the career aspirations I maintain, is truly elevated. Thank you all!"

— Clay Robertson

Supply Chain Management

Department of Management Hosts Operation Stimulus

Students from 15 universities across the country gathered at the College of Business for the 40th annual Operation Stimulus case competition Mar 2-5. The College partnered with the Denver Transportation Club to revive the multi-day competition, bringing supply chain students together to network and solve real-world supply chain problems.

The competition allowed students to develop their skillset and collaborate and gave them the chance to practice sustainable business. It brought together professionals giving back to the community as judges or as guest speakers as well as students interested in looking at business problems from a multitude of perspectives. This event was a great success and brought together 16 teams and a total of 65 supply chain management students who had the opportunity to compete and network with many industry professionals.

Students Connect with Ulta Leadership

At the WISE (Women in Supply Chain Excellence) symposium on Apr 2-3, two supply chain students connected with Ulta Beauty leadership to learn more about career paths for women in supply chain positions. Lauren Casey and Jocelyn Friedman joined women from 17 schools at Ulta’s headquarters outside of Chicago. Opportunities like these are great for networking and provide our students the chance to learn about the importance of female representation in supply chain organizations.

Students Win National Undergraduate Supply Chain Competition

The College of Business participated in the 2023 National Undergraduate Supply Chain Competition hosted by the University of Minnesota, competing against 13 other universities. Annika Fowles, Christian Barnett, Bob McCarty and Jackson Boll brilliantly represented the College and were the overall winners of this year’s event. Congratulations to the team for a job well done. In addition to the team’s success, Barnett was recognized as this year’s outstanding individual presenter.

The students had 24 hours to prepare their solution, which involved recommending short- and longterm solutions to Delta Airlines’ pilot shortage. CSU advocated for rehiring furloughed pilots, expediting the licensing process for pilots that have received some training and purchasing a pilot training school. This case competition required not only supply chain reasoning but solid overall business skills, strengths that our business degree develops.

100%

Students receiving a signature experience through classes, practicum projects, case competitions and more

Thank You

Thank you to the Department of Management’s 2023 Peak Partner, Woodward, and everything it has done for the department this year.

This year, we were involved in a wide array of activities and impacted the lives of many students – not just at CSU. We are proud of the impact we had in sponsoring and hosting the Operation Stimulus Case Competition this year as we received appreciation from UNT and FreightSmith. Thank you to everyone who attended this event.

Keep in Touch

Department of Management

Rockwell Hall

1201 Campus Delivery

Fort Collins, CO 80523-1271

(970) 491-5103

biz.colostate.edu/management

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Contribute the general, scholarship and dedicated funds at csu.bz/support-mgmt

Fall Appreciation Event

Save The Date!

Fall Appreciation Event Sep 14 at Coy Woodward Barn in Fort Collins. Keep an eye on the department LinkedIn for more information.

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