Housekeeping Department

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HOTEL MANAGEMENT AND TOURISM

Responsibilities Cleaning supervisors organize, schedule, and supervisor a variety of activities and tasks and delegate them to many different cleaning workers such as janitors and maids. They assess the cleaning needs, assign tasks, and inspect cleaned areas to ensure the tasks have been completed properly. They also provide equipment and supplies to workers and regularly inventory stocks to make sure supplies are adequate. Some cleaning supervisors screen and hire workers and provide the necessary training. They often recommend transfers, promotions, and terminations. Many cleaning supervisors create reports regarding cleaning needs, expenses, and other related issues.

Training Cleaning supervisors typically need at least a high school diploma and related work experience. Some cleaning supervisors have completed some college and others have obtained an associate or bachelor degree. Many cleaning supervisors begin their careers in entry-level positions and move into supervising positions as they gain the necessary skills and experience. Most employers provide on the job training to enable new cleaning supervisors to learn the necessary policies and procedures. Association and obtain either the Registered Executive Housekeeper (REH) or Certified Executive Housekeeper.

Some employers provide informal training sessions for new supervisors. Many employers require cleaning supervisors to complete regular in-service training to enhance their housekeeping methods and procedures and improve their supervisory abilities. Some cleaning supervisors become members of the International Executive Housekeepers.

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