Kids are at the heart of everything we do
Strategic Plan 2020
kidsfirstaustralia.org.au
Our Commitment & Purpose Our Commitment Our services are underpinned by a robust practice framework and evidence based service models which are supported by a contemporary governance and organisational structure.
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Our Purpose We support the wellbeing and development of children and families by providing prevention, early years education and care, therapeutic healing to recover from abuse and neglect and family strengthening services.
Our Vision & Values Kids First believes that all children and young people thrive in resilient, strong and safe families and communities.
Children and families are central to the work that we do and our values HEART embody this and drive our passion to create brighter futures for them.
Hope We believe that change is possible and achievable Empowerment We build on people’s strengths and support their ability to make positive changes in their lives Accountability We are open and transparent in everything we do Respect
We value all people
Trust We act in an ethical, inclusive, professional and open manner
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GOAL 1
Maximise positive outcomes for children and families By 2020 our successful evidence based services will be measured through reporting our client outcomes within our service model. We will ensure that the services we provide are evidence based to make children and families lives better. Our services will be: • Outcomes focused by developing an outcomes focused framework and measuring and evaluating this through our new data system. • Underpinned by an agency wide service model and practice framework. • Evidence based and will be measured and evaluated. • Responsive to emerging needs through building a strong data culture and client feedback mechanisms. • Engage with and further develop our partnerships with Aboriginal services through our Reconciliation Action Plan.
GOAL 2
Increase our footprint By 2020 we will have extended our reach by establishing new services, extending current services, raising our profile and increasing our partnerships. Children and families will have greater access to our programs through extending our services by: • Actively seeking out opportunities to provide services across Victoria. • Organically growing our current services and scaling up our evidence based programs in areas of high client need. • Seeking out other organisations that want to join forces in providing services to children and families. • Increasing our profile as a sector leader through our research findings, professional development programs and innovative service responses.
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GOAL 3
Secure our future By 2020 we will have further enhanced our financial sustainability and organisational infrastructure to deliver positive outcomes for children and families. We will build sustainability, productivity and efficiency by: • Ensuring that the true costs, margin and price of all services are identified and applied. • Developing a strategic financial plan that identifies future operating and capital costs to support our future directions. • Building our infrastructure, maximise new technologies to provide timely, accurate and relevant data, information and knowledge. • Developing and trialling new service delivery modes utilising emerging workplace technologies and models. • Investing in marketing and fundraising to develop independent income sources, increase our supporter base and extend our digital footprint throughout Victoria and Australia.
GOAL 4
Develop our people and strengthen our culture By 2020 we will have a highly capable and skilled workforce, inclusive of volunteers, a values led & supportive culture that protects and supports children and families to achieve. We will nurture and invest in the skills and capabilities of our people by: • Building a culture that lives our values, celebrates our strengths, works as an integrated supportive team and is focused on outcomes for clients. • Developing a HR strategy that attracts, retains and rewards talent. • Embedding child safe and family inclusive practices as the foundation in everything we do. • Growing and strengthening our volunteers to enable us to meet our strategy to increase our footprint. • Supporting staff through providing opportunities for professional development, innovation and practice reflection.
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Our Story Kids First (formerly Children’s Protection Society) has been working with children and families since 1896, setting in place the foundations for better lives, better care and most importantly prevention, within the most diverse and challenging sector of community care. We pride ourselves on pioneering and delivering ground-breaking, evidencebased programs to children, young people and families. Our services entail professional support for complex issues of sexual abuse, child neglect, family violence, homelessness, poverty, mental health, drug and alcohol issues and the consequent trauma experienced. Kids First supports children and families underpinned by our guiding principle of ‘HEART’ – Hope, Empowerment, Accountability, Respect and Trust - the values which bind our culture, purpose and vision. Over the years, Kids First has supported thousands of families transforming their lives, and steering life away from challenges before they set in.
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This strategy represents a wide range of views from our staff, stakeholders, Kids First Board and management team. We appreciate and thank everyone for their valued contribution.
Kids First Australia is on the traditional lands of the Wurundjeri people and we pay our respects to the Elders, past, present and future.
Heidelberg
Thomastown
70 Altona Street West Heidelberg VIC 3081 03 9450 0900
273 Settlement Road Thomastown VIC 3074 03 9450 0900
Kids First Australia
Trading name of Children’s Protection Society Inc. info@kidsfirstaustralia.org.au kidsfirstaustralia.org.au