ou
The magazine for supporters of Community Integrated Care
SUMMER EDITION 2019
A Daring Year
®
Our Five -Year Strategy one year on
FIRST
Time to
celebrate! Meet our We Dare Award winners!
WE INCLUDE • WE DELIVER • WE ASPIRE • WE RESPECT • WE ENABLE
CONTENTS
5 14 22
Online Safety
Handy tips and tricks to stay safe
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Top of the League
Our new Rugby Super League partnership
22
Up Pompey!
Our new sporting partnership kicks off with Portsmouth FC
m
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REMt E–MasBalEwRays,
You Firs ar what you we’d love to he share your think. You can mmer or Ya on thoughts ctly at re di us l emai .co.uk youfirst@c-i-c
You First is the magazine for all colleagues and customers of Community Integrated Care. It is written by our Internal Communications Team, with the help of our guest contributors, and is produced by our design partners, Words&Pictures.
Tell us what you think of You First! Your feedback really helps us improve going forward – take our two minute survey at bit.ly/youfirst-survey!
Email us youfirst@c-i-c.co.uk
WELCOME Hello everyone, It’s my pleasure to welcome you all to Summer 2019 edition of You First, but it’s bittersweet too as it’s my last edition before I move on from Community Integrated Care. I’d like to take this opportunity to thank you all for your incredible work in the two years since I joined this wonderful charity. The level of change, progress and development I’ve witnessed in this time is phenomenal, and it’s been my honour to be part of the journey with you all. Whilst I may be moving on, I’ll remain a huge supporter of Community Integrated Care, and I’m really excited to see the impact of We Dare continue. Happy reading!
Yammer us using the hashtag #youfirst Call us 0151 423 7278 Write to us! You First, Community Integrated Care, Old Market Court, Miners Way, Widnes, WA8 7SP
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Jane Beresford, People Director
GO OD R E T T E B R O As part of our ambitious We Dare strategy, we’re striving for greatness with the aim of achieving ‘Good’ or better ratings from our Regulators – the Care Quality Commission and the Care Inspectorate. Congratulations to the following services, who have received a ‘Good’ or better rating in recent months… ●A berdeen Regional Office
Special shout-out to Eliot Gardens, our extra special Extra Care service in Wigan, who collected the North West region’s very first Outstanding rating!
(Housing Support) ● Abshot Road, Fareham ● Charnwood Lodge, Dumfries ● Cornwall Park, Newton Stewart ● Dumfries and Galloway (Housing Support) Eliot Gardens, Wigan ● Heartly Green, Salford ● Highlands Road, Fareham ● Munches Park, Dalbeattie ● Newgate Lane, Fareham ● Sandy Mount, Huddersfield
Well done, team!
● St Stephens Care Home, Sandbach ● Summerson House, Gateshead ● The Dell, Manchester ● The Watch Factory, Prescot
e m o lc We our to
A big Community Integrated Care welcome to the new services that have joined our family recently…
● Holgate Road, ●W adham Road, ● Linden Road, a new service for a service for three a supported living one person with a people with mental service for three learning disability health concerns in young gentlemen and mental health Bootle, Merseyside. in Gateshead concerns in Sheffield. with autism. Keep an eye out on Yammer and in future editions of You First for updates from our new services!
● Little Lane and Wickham Hall, two Extra Care schemes providing support to people with agerelated needs and dementia in Wigan.
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so
social!
We’re a social bunch here at Community Integrated Care. That’s why there’s nothing we love more than celebrating our great people on our social media channels…
South
People we support in the South regularly get together to discuss what’s important to them in terms of getting the right care and support. The group have named themselves ‘The Voice’, because it’s all about “using your voice to speak up for yourself and others”. Excellent work! Older People’s Services
North West
at Gordon ordinary progress After making extra n the Rob decided to ru House in Liverpool, ing back eth m so k and give Liverpool Spring 10 m. to his support tea fundraising b on his amazing Ro to Well done rtance of promoting the impo efforts, all the while tal health. talking about men
The catering team at Charnwood Lodge have had a special guest over the past two months... meet Gavin, who has joined the home on work experience with the kitchen team! During his time with Community Integrated Care, Gavin has really blossomed in skills, knowledge and confidence. Thank you to the team – Hugo, Steve and Dave – for taking Gavin under their wing and showing him how fantastic our charity is to work for!
Scotland
In West Lothian, the people we support are becoming more involved in the recruitment of Support Workers to ensure that any new members of the team are a perfect match!
it h us w t c e n n o C media... l ia c o s n o 4
Staying Safe
Online A
s the world becomes more digitally-focused and our access to online channels improves, it’s more important than ever to stay safe on the internet. It’s all too easy for hackers to get to your personal information, which leaves you at risk. But how do we keep ourselves protected?
Paul Thompson, our Head of IT, has identified some handy tips and tricks that can help us all stay safe online.…
rds 1. Proper passwo Think about how you protect your home. You have bolts on doors, locks on windows and alarms outside. However, if someone has the key to the front door, they’re still able to get in! Think of your password as your key – and just like you keep your keys safe, you must protect your password at all costs! Keep your password safe by… Using different words in your password, for example, ‘BookLampPhone6’. Adding numbers or symbols. Stronger passwords contain numbers and symbols in the body of the password rather than at the start or the beginning, such as ‘#number1#number2’. Using different passwords for different accounts and logins.
2. Is it genuine? Great news! Yo u’ve successful ly protected your keys, but what if an intru der knocks on the door? W ould you let a stranger into your home with out checking w ho it is and if they’re telling th e truth? Of cour se not! When you receive an email, you mus t be sure you trust who it’s fro m and its cont ents. So, how do w e identify an em ail intruder? Check the em ail address. Do you recognise it? Do es it seem legi timate? If not, ignore it or report it. If you have an y suspicions, do n’t click on any links. If an email se ems too good to be true, it probably is!
Complete your Cyber Security e-Learning module on Dare to Learn today!
Remember – it’s all of our responsibilities to keep our personal data safe, and that of our organisation and the people we support.
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. . . N O T H G I SPOTL
T
the It was – st show e t a e r g ur ur of o o n o h in ople ary pe in d r o a r ext pare ms. Pre a e t d an … azzled to be d
he 2019 We Dare Awards – a glittering celebration of the people, projects and partnerships that make our charity a truly special one. This remarkable event brought together our colleagues, the people we support, trustees, commissioners, sector leaders and sponsors to honour the very best of Community Integrated Care.
Guests were dazzled by a Greatest Showman-themed flash mob dance spectacular!
Out of 657 nominations, the most inspirational 53 made it to the ceremony, where our winners were announced and welcomed on stage for their moment of glory by our Awards host, breakfast TV broadcaster Fiona Phillips. Seventeen extraordinary people and teams – who are too quick to say, “I’m just doing my job!” – not only received the acclaim they deserve personally, but the event shone a much-needed and well-earned light on the social care sector.
Congratulations to Gillian Edwards, Service Leader in Leicester (left), and team Magna Road, Poole (right)
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Congratulations to our incredible winners... Leader Of The Year Gillian Edwards Service Leader, Gilmorton Flats, Central Champion Colleague Deborah Armitage Service Leader, Dillington Mews, North East Supporting Star Our CEO, Mark Adams, opened the show with this sentiment: “Since I joined Community Integrated Care, not one day has passed where I haven’t been proud, humbled and absolutely astounded by your commitment to dedicate your life to improving someone else’s. “Tonight is rightfully all about you: our colleagues and the people you support. Not just the ones in the room, but the thousands of you up and down England and Scotland who keep the cogs of our society turning. It’s about time that this sector is regarded and funded in the way it truly deserves.”
Angela Walford Internal Audit Manager, Support Services Unsung Hero Award Jacqueline Halliday Head Housekeeper, Charnwood Lodge, Older People’s Services
Sally Fenwick Bailey Street, Nottingham Personal Achievement – South Caroline Renwick Binsteed Flats, Hampshire Personal Achievement – Older People’s Services Tommy Keane EachStep Blackley, Manchester Daring Together Magna Road, Poole
Bright Spark Award Julie Foster Support Worker, Mount Road, North East Partnership Award Carlingwark House and Treasure Island Nursery, Older People’s Services Personal Achievement Award – Scotland Alan McKechnie Sandy Road, Glasgow Personal Achievement – North West Julie Davies and Joe Liptrot Eliot Gardens, Wigan Personal Achievement – North East Erica Prescott Mount Road, Sunderland
There was a standing ovation for Avril Jones, Support Worker in Liverpool, who took home the night’s most esteemed honour, the We Dare Award!
Personal Achievement – Central
The Mighty Oak Award Jeannie McLeman Albert Street, Scotland Region Of The Year North West The We Dare Award Glen Cottage Team, South and Avril Jones, Support Worker, Dalegarth Avenue, North West
Relive our special night at bit.ly/wedareawards 7
ONE YEAR ON It’s hard to believe it’s only been a year since we launched our Five-Year Strategy – particularly when you look at what’s been achieved in that time!
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ur CEO, Mark Adams, reflects on the last year: “When we unveiled We Dare last May, we wanted to create something that everyone felt they could get behind – a true call to arms for our wonderful people. To say you have all taken this and run with it would be a massive understatement. You all DARE! “We know how hard everyone’s working to make our ambitious plans a reality – and I hope you all know how much it’s appreciated. There are exciting things to come for this charity, and while there may be bumps in the road along the way, we’re all in this for the same reason. The Power Of Three. Everything we do is to give back to our communities, colleagues and customers.“If we continue with the courage, dedication and commitment that’s been on display for the last 12 months, the possibilities are endless.”
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WE DARE D A O R E H T HITS From our national Spring Roadshow to the launch of our Learning Disability Super League, read on to find out more about some of our countless achievements over the past 12 months…
I
out
b t talks a Jeff Grou s r e k a e p t Time onal S Inspirati hrough Turbulen T g in d a e L
had Have you ing your Spr sion w Ses Roadsho anager? rm with you k them If not, as today! about it
n February, we traded our Regional Roadshows for one big bumper event, our Spring Roadshow, bringing together all of our leaders for an inspiring, informative and, at times, emotional day. We were proud to welcome renowned motivational speaker, Jeff Grout, who gave a thought-provoking keynote speech on leading through change. As it was Valentine’s week, we swapped speed dating for speed networking, with our leaders receiving short, yet impactful presentations from our partners and projects. From Nourish to Neyber, Maxtime to Marketing, and lots in between, this was an information-packed session! Most of all, it was a day for the new. Taking We Dare to the national stage, introducing our approach to Fundraising – and, of course, the jewel in the crown, the launch of the Learning Disability Super League. You can read more Our S about this pioneering commervice Lea ders itmen partnership on page 14. reaf tt o We
fi Dare rm their !
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A Look Bac k One year – countless achievements! Let’s take a look back at what’s been achieved in just 12 short months... The key to any successful strategy is the people who deliver it – and that’s no different here at Community Integrated Care. We know that in order for We Dare to be a success, our people need to be motivated by it, engaged with it, and truly behind it! How do we achieve that? By making our charity a special place where people are proud to work. In the last year, we’ve made great strides…
Culture Launch of the Wellbeing Fund
£60k awarded
2,482
Leadership Skills with LinkedIn Learning
173
Dare To Learn launched in all regions!
Apprentices on board
Learning AND Development
colleagues logged on and in control of their learning
IT
For Community Integrated Care to set itself apart from other providers, we need to become more flexible, forwardthinking and creative in how we work. By working with Nourish to provide a digital care planning platform to transform the way we plan and record the support we provide.
WiFi installation in roll-out plans
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Developed our very first Employee Value Proposition – The Deal
Relaunched Long Service Awards – 1, 5, 10, 15, 20, 25 and 30 years!
Introduction of Neyber – affordable loans, financial wellbeing and savings coming soon!
We want Community Integrated Care to be a learner-led organisation, where our colleagues are knocking at their managers’ doors asking for more learning, qualifications and training! That’s why we’re putting everyone’s learning in their own hands...
ONE YEAR ON
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pilot sites across all regions
“Nourish has changed how we approach care planning – we’ve done away withe the traditional and are embracing mor modern ways of working!” Samantha Brennan, Managing Director - North West
Trends, issues and patterns identified to improve support
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tenders for new business submitted in the last 12 months
Business Development A fully operational Business Development team in place
One of our strategic aims is to grow to support more people in more towns and cities throughout England and Scotland. That can only happen with an efficient and focused team in place, who are committed to telling our local authorities and commissioners about the very best parts of our charity.
Corporate Fundraising also in the pipeline
New approach to Community Fundraising underway
Charity
Top quality support has to be the absolute foundation of everything we do. That’s why we’ve undertaken a huge organisational project to make continuous improvement part of everyone’s day job.
QUALITY Teamed up with the European Framework for Quality Management (EFQM)
of new business delivered in the last year
Dedicated resource in specialist areas, such as support for people with highly complex conditions including Acquired Brain Injuries
We all know we’re a charity… but what do we do that’s truly charitable? We’re focusing on finding new ways to bring our charitable principles to life to truly make a difference to society, and give us all even more reasons to be proud. More incredible charitable partnerships to come!
First charity partnership established with Age Exchange
£2.23m
Our overall grading was so high, we could have achieved a higher level - ‘Recognised for Excellence 3*’!
First EFQM assessment complete – achieved ‘Committed to Excellence 2*’!
Wow... what a year it has been! Let’s make year two of our We Dare journey even more exciting than the first.
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Mee t Kev in
result rain Injury can B d e ir u cq A n a gh… ple, living with ot Kevin, thou N . e For many peo yl st e lif in n transformatio in a complete
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ith the support of Community Integrated Care, Kevin was determined not to give up the things he loved most. In 2012, Kevin was involved in a serious accident, which left him with a brain injury. After spending over a year in hospital, followed by several years being cared for by his parents, Kevin moved into his own home, in Lybster, Caithness. An avid gym-goer before his accident, Kevin was determined to get back to fitness.
A man on a mission, Kevin set himself the goal of walking again, and to help him achieve this, wanted to set up a home gym. To make this dream a reality, his dedicated team got to work on plans to raise money for Kevin’s equipment. Over the next few months, they took part in fundraising events, including running the Inverness Half Marathon, and opened a thrift shop in their regional office, which has since raised over £1,000.
On the mo ve anything h ! Kevin hasn’t let old him ba ck...
Inspired by the team’s effort, the local community got involved too! Lybster Football Club raised £500 to help Kevin buy more equipment for his gym, and even delivered the cheque to Kevin in person. As a result, Kevin has been able to deck out his home gym with equipment such as an exercise bike and a weight rack.
o team wh edicated d s! e rt o th ff h e it g Kevin w draisin ed his fun have help
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These donations, coupled with Kevin’s determination, have had a profound impact on his life – he has progressed from being completely dependent, to being able to feed, wash, shave and dress himself. And that’s not all… Kevin has now started walking again!
This is the true power of fundraising.
Determination, creativity and tenacity are all it takes to have an immeasurable impact. For more information and support, or if you’ve got an incredible fundraising idea or project, email fundraising@c-i-c.co.uk
Sylvia’s dream Wedding Thanks to a We Care Fund grant, Sylvia felt like a million dollars on her special day.
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hen we launched the We Care Fund, never in our wildest imagination did we think we’d be helping a person we support have the wedding of their dreams! Well, dreams became reality for Sylvia Caple, a lady we support in Warrington, when she tied the knot with Paul. We caught up with Support Worker Karen Knibb, who told us how the We Care Fund gave Sylvia the wedding she deserved: “Planning a wedding is every girl’s dream. When Sylvia told us she wanted a big white dress and a gorgeous cake, she knew that these things were really expensive, and told us that she would be happy to hop on the bus and marry Paul at the registry office in a pair of jeans! “I thought that perhaps a We Care Fund grant could help Sylvia. She didn’t believe she’d be successful but was happy to apply anyway. We also posted on social media to see if anyone could help with donations in our local community. Not only was the response absolutely incredible, we were successful in our We Care Fund application! “Sylvia arrived in style – a local gentleman offered to drive Sylvia to her special day in his Mercedes. Her hair was beautifully styled, her nails were elegant, and she carried a bouquet of pink carnations – all donated by the local community. Sylvia was also gifted a stunning gown and used her We Care Fund grant to have it specially tailored, making it the perfect fit!” “She couldn’t believe the generosity of the public and Community Integrated Care, as she started her new married life with Paul. It made her special day even more incredible.”
“The responsely was absolute incredible.”
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f o e u g a A le n w o r ou veil our n u o t r e he ud ’t be pro artnership with t n ld u o c p We ing new League. k a e r b d per groun Rugby Su
E
very now and then, a project comes along that makes you realise how privileged we all are to be part of something so special. It’s a world first for rugby league and for the care sector, as we see the two come together in the Community Integrated Care Learning Disability Super League.
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The Learning Disability Super League is an adaptive game of rugby which is designed for people with learning disabilities and autism, to make it both safe and competitive for everyone involved. Supported by 12 of the top teams in rugby league, including our much-loved partners Widnes Vikings and St Helens, this incredible
“Nothing could ma than representinkge me prouder Rugby League, jus St Helens heroes have in y t like my ears gone by“. JP Darbysh ire, Ritheru p La
Big rugby fan: JP Darbyshire
ne
We caught up with JP Darbyshire, a tenant at Ritherup Lane in Rainhill, Merseyside, who will be pulling on his Saints shirt and putting the magic into Magic Weekend… “Nothing could make me prouder than representing St Helens Rugby League, just like my heroes have in years gone by. It’s more than just sport, it’s a family, a community, a tribe. You really feel like you’re writing your name in the history books. “The Learning Disability Super League has helped me so much – my confidence has grown, I’ve made so many incredible friends and I’m doing something I love every week.”
partnership hopes to make rugby league the most accessible sport in the world – and Community Integrated Care are at the very heart of it! The Learning Disability Super League will offer incredible opportunities and experiences for our colleagues and the people we support, including playing rugby on the most esteemed stage possible, at the world-famous Anfield stadium during rugby’s most celebrated festival… The Magic Weekend!
Xxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx xxxxxxxx Our CEO, Mark Adams, xxxx xxxx shares his
pride in being part of something so unique… “I truly believe that this collaboration will become one of the most significant, inclusive sports programmes in the world. It’s an unbelievable honour for our charity to be leading the way.
“It gives the people we support and our colleagues unrivalled access to the sport they love, and really will make dreams come true. Not only does this have the potential to change countless lives, it could change the society we live in.”
Watch our special launch videos at bit.ly/superleaguevideos Introducing the stars of the Community Integrated Care Learning Disability Super League!
If you’d like to get involved, email ldsuperleague@c-i-c.co.uk to find out how! 15
A helping hand Our We Dare Strategy puts our people firmly at the heart of everything we do.
At Community Integrated Care, our strength truly lies in our people. All 6,000 of you, who keep the cogs of our charity turning day in, day out. That’s why, in recent months, we’ve launched a range of initiatives under our We Dare Strategy to help you feel supported, valued and, above all else, happy!
The Wellbeing Fund
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e know that life can sometimes throw us many storms to weather, and we’re proud that our Wellbeing Fund can help colleagues in times of serious financial hardship. So far, we’ve helped over 50 colleagues to the tune of £60,000, which has changed lives in some of the bleakest of circumstances. If you’re facing financial difficulty, and think the Wellbeing Fund could help, please speak to your Line Manager or HR Business Partner. All cases are treated on an individual basis, and will be kept completely confidential.
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Employee Assistance Programme
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hen times are tough and you need some support, guidance or advice, our Employee Assistance Programme is here to help. Workplace Options provides Community Integrated Care colleagues with a dedicated Employee Assistance Programme. This gives you access to confidential, 24-hour telephone support and counselling on a range of issues such as health, wellbeing, legal and financial matters. To find out more, visit Click or speak to your HR Business Partner.
There’s no better feeling than bagging a bargain, so spend your hard-earned pennies wisely by checking out the great offers on You Benefit. Our employee-perks platform, provided by Personal Group, offers exclusive discounts from thousands of retailers including Thomas Cook, IKEA and Cineworld.
The Care Workers Char it y
A
nother way to protect yourself from the rain is to stand under The Care Workers Charity umbrella! This incredible organisation offers smaller grants to any current, former or retired social care workers. Whatever your role, if you’re facing challenging times, The Care Workers Charity could help. And the help doesn’t stop there… there’s financial advice, budget planners and calculators on their website, which can help you to understand and better manage your finances. All Care Workers Charity services are completely free – so if you need a helping hand, please reach out to the charity today! Visit bit.ly/care-workers-charity to find out more.
We spoke to Gareth Hughes, Senior Support Worker at Bache Hall, who told us:
I highly recommend registering for You Benefit. It’s free to sign up and I got a 10.5% discount on my weekly food shop! Start saving today – join You Benefit at bit.ly/ cic-youbenefit
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BOARD T MEE S E E T S TRU OUR
OF
Libby Raper, Chair, tells us about the role of a Trustee at Community Integrated Care.
It’s my pleasure to write for You sustainable and ethical decisions First for the very first time. that are in the best interests of the I was proud to join Community charity, its colleagues and, most Integrated Care’s Board of Trustees importantly, the people we support. in December as Chair. One We meet on a quarterly of my priorities over the next basis to discuss and debate few years is to improve the key strategic activity, and in visibility of the Board of these meetings, we It’s our between Trustees – we play give a lot of our time responsibility to taking part in smaller a pivotal role in the running of the charity, make sure the committee groups to but many people may focus on a certain area, charity makes such as quality, audit and not know what that sustainable finance. involves. In any charity, You’ll be hearing and ethical the role of Trustees from me and my Board decisions. colleagues regularly in is to provide overall governance and strategic future, both here in direction, and offer the You First, on Yammer and knowledge and expertise through other channels, so that we’ve amassed during our what better way to get started than own careers. to get to know our Trustees a Ultimately, it’s our responsibility little better… to make sure the charity makes
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Firstly, a bit more about me... I’ve been proud to hold senior positions in some incredible companies during a career spanning over 20 years. I held the role of Vice President of Marketing for Smirnoff Worldwide and, since 2012, I’ve held the role of Director for Yellowmead, a HR consultancy service based in York. Prior to this, I spent a year leading Design Dimension Educational Trust, which championed and delivered cooking skills in schools across the regions and nations of the UK, and I was Chief Executive for Culture Northwest, who deliver inspirational arts, culture and lifestyle projects throughout the region. I’ve been a charity trustee for 30 years, including Chairing the Board at The Art House, which supports professional artists with a disability, as well as at Leeds College of Music.
David McIntosh David is former CEO of Menzies Distribution and is an experienced investor, Chair, Non-Executive Director and Trustee. He currently holds the roles of Investor Director with ESM Investments, Chairman at Sharein and Distrify Media, NXD at Breezer Apps and Residual Barrier Technology, and Trustee at Viewpoint.
Philip Smyth, (Senior Independent Trustee)
Teresa Fenech
Since retiring from his role as Board Director at PZ Cussons, Philip has held a variety of non-executive directorships, including Deputy Chair at the University Hospital of South Manchester. In addition, he is a Trustee of, and has a close involvement in, an educational charity working in Sierra Leone, and acts as a mentor through Business in the Arts.
Teresa is Director of Nursing & Quality Assurance for the National Specialised Commissioning team at NHS England, with responsibility for the establishment and delivery of quality assurance systems and processes for a range of diverse, nationally commissioned services. Some of these are rare and complex, and others will be familiar, including secure mental health services and cancer services such as chemotherapy and radiotherapy.
Simon Learoyd Simon recently retired after a 35-year career in financial services, most recently at CYBG, a group of banks based in Leeds. Simon has wide-ranging experience in all aspects of business strategy and financial management.
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Brian Logan Brian is Chief Executive of Bield Housing & Care, a leading provider of housing, care and support services to older people in Scotland. A chartered public finance accountant, he was formerly Bield’s Finance & ICT Director for five years, and prior to that worked for another specialist housing association.
Amanda De Ryk
Shaun Gallagher
Amanda is a Labour Councillor for Blackheath, London, and is Cabinet Member for Finance in the London Borough of Lewisham.
Shaun is currently Director-General, Strategy Delivery at Defra, the Government department responsible for the environment, food and rural affairs. He has previously worked in the Ministry of Justice, and spent most of his career at the Department of Health, including several years as Director responsible for social care policy.
Professor Heather Tierney-Moore OBE Heather joined the Lancashire Care NHS Trust in 2009, following a career in nursing. Now Chief Executive of the Trust, she has represented the NHS at board and national levels in England and Scotland.
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Nigel Lemmon Nigel has held a number of Chief Information Officer roles, most recently at Nando’s. His career began in the British Armed Forces after which he held roles in a number of international businesses including chemicals, consumer goods, energy and welfare services.
Greg Beales Greg is Director of Communications, Policy & Campaigns at the homelessness charity, Shelter.
Lucy Butler Maria Da Cunha Maria has recently retired from her role as Director of People and Legal at British Airways. Maria is a board level executive with broad strategic and operational experience of complex, dynamic consumer businesses, operating globally in highly regulated environments.
Lucy is Director of Children, Education and Families for Oxfordshire County Council. She has acted as a Director since 2016, but has over 25 years’ experience of social care service in both adults and children’s services.
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h t i w r e n t r a p e W Por tsmouth FC e puts us A new charitable allianc league. firmly at the top of the
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t’s not just rugby partnerships we’re great South, told us about the VIP experience and at here at Community Integrated Care… what it meant for all involved… we love football too! “We support a number of Portsmouth fans We’ve kicked off a brand-new who were overwhelmed to be invited sporting alliance with Pompey in backstage. The look on their faces was an the Community, the charitable It’s about absolute joy when they walked through the arm of Portsmouth Football changing rooms and sat in their favourite making life- player’s spot! Club. This exciting partnership will see the people we support long friends “We’re thrilled to be partnered with take part in weekly sports and creating Pompey in the Community, and to give sessions at the League the people we support an opportunity unforgettable to learn new skills and become more fit One team’s home ground, Fratton Park. memories. and active. The first sports session of “Most importantly, the activity sessions the season was extra special as the will enable them to meet other people in the people we support got a backstage community, to make lifelong friends and tour of the famous stadium! create unforgettable memories.” Kristie Burberry, Regional Manager in the
ould like to If you know anyone who w ort sessions, get involved in Pompey’s sp Leader. please contact your Service 22
Introducing
Opening the door for fairer finance Enter a world where money isn’t complicated and people are on your side. We’re proud to introduce you to Neyber, a brand-new benefit which gives you lots of tools and support to help you lead an easier (financial) life. Important: Neyber is available to contracted colleagues only, and we’re therefore unable to offer this benefit to bank colleagues.
Joining Neyber will offer… Clarity on your cash
Guidance on the go
Fair finance options
A Financial Health Score gives you a clear view of where you stand and highlights the opportunities for improvement.
Set your financial goals and we’ll personalise your experience to help you make decisions future you will thank you for.
Carefully designed to help not hinder, our range of salary deducted loans available when you’re ready, and savings products launching later this year.
Visit bit.ly/neyber to find out more! *Representative example: 8.9% APR Representative based on a loan of £7,800, Repayable over 4 Years at an interest rate of 8.9% PA (fixed), Administrative fees: £0, Monthly payment of £192.46 Total amount payable £9,238.29. All loans are subject to status and lending criteria. Rates shown are accurate as at time of publication. © 2019 Neyber Ltd. All rights reserved. Neyber Ltd is authorised and regulated by the Financial Conduct Authority. Financial Services Register number 718709. Office address: 1st Floor, 3 Finsbury Avenue, London EC2M 2AR. Company registered number: 08806631. Data Protection Registration Number: ZA039009.
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And finally...
A quick chat with
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ur Wakefield Office has had a facelift after Matthew, who is supported at Crescent Road, joined the team as the office’s window cleaner. It’s not just the windows that have had the special treatment, he’s spruced up the walls too! Matthew has been painting caricatures of our staff team and has been commissioned to hang his artwork in the office. You First caught up with Matthew to find out about his new role, and what inspired him to take up his paintbrush.
Matthew’s keeping busy between his job at the Wakefield Office and his love for art!
Ma t tehnteRowad, at Cresc
YF: So, Matthew – how does it feel to work for Community Integrated Care? M: I couldn’t be prouder. I really enjoy going to the office, and everyone is very friendly. I can’t wait to get my one year’s service badge! YF: That’s fantastic! How did you get into painting? M: I’ve been painting for a long time, and it’s always made me feel happy. I find that it can be relaxing, particularly if you’re feeling down or anxious. I’d recommend it to anyone who could use a lift.
YF: You must be delighted to see your portraits grace the walls – we were really impressed! M: It has been a dream of mine to have my art on show, so it felt like I had won the lottery. Everyone comments on how much they like them. It’s made me feel so much more confident, and motivates me to keep going. YF: We’re delighted to hear you’re energised to keep painting because we can’t wait to see what you do next! Any plans? M: I plan to keep painting and, hopefully, show others how it can help alleviate anxieties and transform people’s lives like it has done for me! YF: Brilliant Matthew – keep it up!
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ail youfirst@c-i-c.co.uk regular ‘And Finally…’ feature? Em our in ear app to vice ser r you Would you like