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ADA Reasonable Accommodations Committee six months prior to the anticipated date of enrollment. The ADA Reasonable Accommodations Committee will respond to such request within 30 days after it is received. Each of the student’s instructors receives notice as to special accommodations which have been requested and approved for the student. The college makes every effort to accommodate student requests where possible. Grievance Policy/complaints For complaints or appeals related specifically to services with disabilities provided by Copiah-Lincoln Community College as required under the Americans with Disabilities Act, the following procedures will be followed. Address the complaint to the appropriate designated ADA/504 Coordinator or the chair of the Grievances/Appeals Committee on your campus/center. 1. The written complaint should contain the name and address if the person(s) filing it and briefly describe the alleged violation of the regulations. It should be filed with the designated ADA/504 Coordinator or the chair of the Grievance/Appeals Committee within ten workdays from the alleged complaint. 2. An investigation conducted by the coordinator or chair, as may be appropriate, shall follow the filing of the complaint. The investigation shall be informal but thorough, and it should afford all interested persons and their representatives, if any, an opportunity to submit evidence relevant to the complaint. 3. A written determination as to the validity of the complaint and a description of the resolution, if any, shall be issued by the ADA/504 Coordinator or the chair of the Grievances/Appeals Committee and forwarded to the complainant no later than ten workdays after the filing. 4. The ADA/504 Coordinator shall maintain the files and records relating to the complaints for a period of at least three years. 5. If a grievance is against the ADA/504 Coordinator, the above procedures are to be followed. The initial complaint will be made to the Grievance/Appeals Committee Chair or to the Coordinator’s supervisor. 6. The complaint can request consideration of the case in instances of dissatisfaction with the resolutions. The request for reconsideration should be made to the appropriate Dean and/or Director of the Division or Center (Academic, Career & Technical, eLearning), or Dean of Student Services within ten workdays of the resolution of the complaint. The Dean and/or Director will then meet with the designated ADA/504 Coordinator as well as the complainant (if deemed necessary). The Dean and/or Director will make his/her decision and communicate it to the student in writing within ten working days of the student’s reconsideration request. 7. The right of a person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by nor shall use of this procedure be a prerequisite to the pursuit of other remedies. 8. These rules shall be construed to protect the substantive rights of interested Copiah-Lincoln Community College