FlyDirect Tenerife Winter 2019 Brochure 2nd Edition

Page 1

2019 SECOND EDITION:

9 FEBRUARY – 20 APRIL New Saturday departures

TENERIFE

DIRECT FLIGHTS & HOLIDAYS FROM THE CHANNEL ISLANDS

100% financial protection guarantee


100% financial protection guarantee

Specially selected holidays from FlyDirect We have chosen a selection of hotels and apartments in Tenerife across a range of grades and prices which we trust will ensure you enjoy your holiday in the sun. At least one member of our team has visited the majority of properties featured in this brochure.

LOCATIONS TO SUIT ALL HOLIDAY NEEDS Close to the beach, in the centre of everything, or a little further away, locations that should suit everyone.

FROM SELF CATERING TO ALL-INCLUSIVE Some travellers look for all-inclusive resorts, whilst others seek local experiences and the freedom of looking after themselves. We offer both.

FUN FOR ALL THE FAMILY Activities, swimming pools, water parks and mini-clubs – our selection of family hotels offer something for all ages.

OR ADULTS ONLY For those craving a relaxing holiday with less hustle and bustle, adults-only hotels are ideal.

TRUSTED HOTEL BRANDS Melia, Sol by Melia, H10 and GF Hotels. We work with some of the best known names in the business.

SOMETHING FOR EVERY BUDGET When it comes to holidays, we all have a different budget and different expectations. We have worked hard to offer a range of options for all budgets, from friendly value to world-renowned luxury.

Front cover image: Jardines de Nivaria, pg 11.

Jersey Airport

For a personal touch visit our Jersey office: C. I. Travel Group, Heron House (next to Gama Aviation), Jersey Airport, JE1 1BW. FREE PARKING.

Monday – Tuesday Wednesday Thursday – Friday Saturday Sunday

9:00am – 6:00pm 9:45am – 6:00pm 9:00am – 6:00pm 9:00am – 5:30pm 10:00am – 3:00pm

You can also book online at www.flydirect.je or by calling 01534 496677.

HERON HOUSE

Gama Aviation

P ue de la Commune L’Aven


Why Fly Direct? At FlyDirect we are owned and operated by C. I. Travel Group, an established local tour operator. Having operated direct holidays from the Channel Islands for over 40 years, our experience is clear. Our 2019 winter programme offers direct flights from Jersey to the sunshine holiday island of Tenerife, just 4 hours away.

In addition to the convenience of a direct flight, we offer some great value reasons to book your next holiday with us*... Up to

Early booking

£100

child discount Plus 1st child stays FREE!

DISCOUNTS at some hotels Look out for the symbol!

Look out for the symbol!

GROUP DISCOUNT

XL SEATING

Buy 7 flights,

free drink free headset more space!

get 8

th

FREE!

SEE PAGE 5

Terms and conditions apply, further information is available at flydirect.je/offers or request a copy from our team.

*

How to book Online – Search for your holiday and book online through www.flydirect.je By Telephone – Our friendly team are waiting to take your call on 01534 496677 Visit Us – Pop into our Jersey office for a chat about your perfect holiday. See opposite page for a map. With Your Travel Agent – Visit your preferred Travel Agent and ask to book your FlyDirect holiday.

Contents Island Hopper, Self-Drive . . . . . . . . . . . . . . . . . . . . . . 6 - 7

Los Cristianos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Costa Adeje / Playa Paraiso. . . . . . . . . . . . . . . . . . . 8 - 15

Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . 21

Playa de las Americas . . . . . . . . . . . . . . . . . . . . . . . 16 - 19

Terms and Conditions. . . . . . . . . . . . . . . . . . . . . . . 22 - 23

Jersey Rugby Football Club


Melia Jardines del Teide, page 10.

TENERIFE Tenerife is located in the north east of the Atlantic Ocean, it is the largest and most developed of the Canary Islands and enjoys an average annual temperature of 23˚C. Dominated by volcanic Mount Teide, the island features a wide range of breath-taking landscapes and an almost endless choice of activities and excursions to enjoy, not to mention the many beaches and turquoise sea.

1

COSTA ADEJE

2

PLAYA DE LAS AMERICAS

3

LOS CRISTIANOS

A little more sedate than neighbouring Playa De Las Americas, Costa Adeje is home to many good quality hotels, a wide range of places to eat, drink and shop, and an inviting sandy beach with adjacent promenade.

The longest established and perhaps best known resort in Tenerife, ‘Las Americas’ is busy year round with holidaymakers of all ages enjoying the volcanic sand beach and plethora of shops, bars, nightlife and eateries.

Once a small fishing town, Los Cristianos is now a bustling harbour resort, where the main attractions are the fine sandy beach and pedestrianised promenades featuring a wide range of boutiques, restaurants and bars.

Transfer Time: Approx. 1 hour.

Transfer Time: Approx. 40 minutes.

Transfer Time: Approx. 30 minutes.

Don’t miss: SIAM PARK

MOUNT TEIDE

Voted one of the best waterparks in the world, this water kingdom has something for all ages, from the gentle lazy river to the heart-stopping Tower of Power.

The 3rd largest volcanic cone in the world, Mount Teide dominates the landscape in Tenerife, and excursions to take a closer look at the lunar landscape are popular.

SPA DAYS Tenerife offers a great selection of spas to rejuvenate and pamper yourself, including what some consider to be Spain’s best spa at Bahía del Duque hotel (page 14). Treat yourself to a banana leaf body wrap, and relax... Spa Bahia del Duque

Courtesy of Turismo de Tenerife.

4 | TENERIFE


Courtesy of Turismo de Tenerife.

IMPORTANT CHANGES - Updated flight information as at 10th February 2019 WEEKLY RETURN FLIGHTS 11TH FEBRUARY - 15TH APRIL. PRICE PER PERSON from: Departure

18-Feb

25-Feb

04-Mar

11-Mar

18-Mar

25-Mar

01-Apr

08-Apr

15-Apr

Adult

£559

£449

£389

£389

£389

£389

£369

£559

£539

Child 2 - 11

£509

£349

£289

£289

£289

£289

£269

£509

£489

Infant 0 - 1

£25

£25

£25

£25

£25

£25

£25

£25

£25

Departures during school holidays.

Flight prices for longer stays are available on certain departure dates. Please note that all prices shown in this brochure are correct at the time of going to press (February 2019), but are subject to change without notice. Flight prices in particular are strictly limited and will increase subject to demand. To check the final price of your holiday it is essential to check our website www.flydirect.je, call 01534 496677 or contact your travel agent. In order to ensure your holiday at the best price it is essential to book early.

FLIGHT INFORMATION: Weekly MONDAY daytime flights to Tenerife South

• 4 hour flight on Boeing 737 Max 8

Depart Jersey 13.50 – Arrive Tenerife 17.50

• In-flight baguette and soft drink included

Depart Tenerife 09.00 – Arrive Jersey 13.00

• 20kg hold luggage included

All flight times are local and subject to change.

• 6kg hand luggage included

Flights will be operated on a Boeing 737 Max 8 operated by carrier Smartwings.

Calculating the cost of your holiday:

The price grid for each hotel shows example prices per person for 7 nights accommodation on the stated board basis and room type. To calculate the cost of your holiday, add the price for your preferred date to the current flight price. Please note: due to unforeseen changes in our 2019 programme, some prices have now changed. To get an accurate quote please check online or call.

Transfers & Rep:

FlyDirect package holidays include resort representative and shared resort transfers. No refund is given for transfers not required.

Tenerife Puerto de la Cruz

Santa Cruz

Mount Tiede

Playa Paraiso Costa Adeje 3 Playa de las Americas 2 1 Los Cristianos

Airport

APPROX FLIGHT TIME: 4 HOURS.

|5


ISLAND HOPPER LA GOMERA AND TENERIFE SELF-DRIVE HOLIDAY

7 night hand-selected itinerary from £1,099per person Based on 2 people sharing a room on a half-board basis.

The Route: Day 1: Day 2: Day 3: Day 4: Day 5: Day 6: Day 7: Day 8:

Jersey to La Gomera via Tenerife Roque de Agando • 50 miles Garajonay National Park • 45 miles to Puerto de la Cruz, Tenerife • 65 miles Orotava National Park & Mount Teide • 75 miles Santiago del Teide & Masca • 71 miles Taganana & La Laguna • 75 miles Candelaria & Güímar • 75 miles Tenerife to Jersey

La Gomera and Tenerife La Laguna Puerto de la Cruz Santiago del Teide Garajonay National Park

Roque de Agando

LA GOMERA Playa de Santiago

Roque de Agando, La Gomera

TENERIFE

Los Cristianos Harbour

San Sebastián de La Gomera Harbour

Candelaria

Mount Teide


Details: A pre-arranged trip with suggested daily routes allowing you to easily experience the best of two captivating Canary Islands. 7 nights from £1,099 per person half-board, based on 2 people sharing a room. Weekly departures: 9 th February – 20th April 2019. 4* Hotels, half-board*: • Hotel Jardin Tecina, La Gomera. • Hotel Taora Garden, Puerto de la Cruz. Travel: Direct return flights from Jersey to Tenerife with FlyDirect plus interisland ferry. Car hire: 8 day car hire based on Category C, 5 door VW Polo or similar. Upgrade supplement to Category D, 5 door Seat Leon or similar. In resort support: Contact details of our local resort representatives in case of emergency. * If the suggested hotel is not available at time of booking, hotel accommodation of an equal standard will be provided.

Puerto de la Cruz, Tenerife

The Canary Islands archipelago consists of 7 islands that are more than just sun, sea and blond or black sand. Be spell-bound by 2 islands that are as distinct as they are charming and prepare to be surprised. Black lunar landscapes open up to lush green valleys with a backdrop of white snow-capped volcanos and vibrant blue seas. A rainbow of cultures also welcomes you from pre-Hispanic inhabitants to Spanish colonies dusted with African influence and all of this is reflected in the tempting cuisine accompanied by wines from local sun-drenched vineyards. Salud!

Our Island Hopping holiday introduces you, in comfort and ease, to two gems of the Canary Islands archipelago. Two beautiful hotels await you and we have suggested daily itineraries for you to explore at your leisure. La Gomera: Spellbinding and magical, the natural paradise of La Gomera has an energy that will captivate you across landscapes of palm-filled valleys, deep ravines, black sand beaches, stone villages and ancient forests. The island that time forgot; discover the unique culture of the island and the fascinating pre-Hispanic whistling language which can still be heard today and follow in the footsteps of Christopher Columbus as this was his last stop before he set off to discover the New World.

Tenerife: Dominated by Mount Teide and with more than 400 volcanos, this is the largest of the Canary Islands and she offers startling contrast. Your itinerary winds you through lush valleys and rugged coastline to natural lava pools and traditional villages. The north of the island tells a tale of Spanish colonisation, live her story of history and romance. Dine al fresco amongst picturesque streets, stroll seafront promenades decorated with colonial architecture and simply savour dramatic landscapes.

After all the Island Hopping action, there is the option to add on a week or two of relaxation in southern Tenerife. Speak to one of our team for further inspiration.

For the full itinerary, package details and T&Cs please get in touch or visit www.flydirect.je/canaries-self-drive We regret the Island Hopping Self-Drive Holiday cannot be booked online. Please call 01534 496677.

Teide National Park

Mirador de Abrante, La Gomera

The ‘from’ price is given as a guideline only and will increase, based on demand, in line with flight prices. The actual final price will be quoted to you at time of booking.

ISLAND HOPPER 7


10% OFF when you BOOK BY 3O SEPT

HOTEL BEST JACARANDA LOCATION: A favourite with FlyDirect customers, the Hotel Best Jacaranda is located a short distance from the beach at Playa Fañabe and the bustling resort centre in the popular family focused area of Costa Adeje. Shops, bars and restaurants are all within easy reach on foot. FACILITIES: The Jacaranda offers an exciting range of facilities for all the family, including a total of 6 swimming pools, one of which is heated in winter, various sports facilities including tennis and basketball courts, plus nightly professional entertainment. The mini-club offers morning and afternoon activity sessions for children aged 4-12 years.

HALF-BOARD INCLUDED

ROOMS: Superior bedrooms sleep up to 3 adults, and a number of family rooms are available sleeping up to 2 adults and 2 children in a double bed and double sofa bed. All rooms have extra-large beds, balcony or terrace, air-conditioning and mini-bar. Safety deposit boxes are available. Some rooms have a walk in shower rather than a bath, and rooms with a view of the pool are available at a supplement. FOOD & DRINK: Guests can choose between half-board and all-inclusive basis. Meals are served buffet style and the expansive menu varies daily, incorporating theme nights throughout the week.

COSTA ADEJE

Kids Club Family Rooms Entertainment Close To The Beach

Indicative prices are per person and based on a superior room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

Departure Adult 1st Child 2 -11 years 2nd Child 2 -11 years

09-Feb £616 FREE £322

16-Feb £616 FREE £322

23-Feb £616 FREE £322

02-Mar £616 FREE £322

09-Mar £616 FREE £322

16-Mar £616 FREE £322

23-Mar £504 FREE £266

30-Mar £504 FREE £266

06-Apr £504 FREE £266

13-Apr £616 FREE £322

20-Apr £525 FREE £273

SUPPLEMENTS PPPN FROM Half-board INC Pool View Room All-inclusive £25 Family Sole Occupancy £30 Superior Room

£5 £5

10% OFF when you BOOK BY 14 OCT

GF ISABEL

COSTA ADEJE

LOCATION: Built in the style of a typical Canarian village, GF Isabel is an impressive complex in the resort of Costa Adeje, and just a short walk from Fañabe beach, Plaza del Duque and a multitude of restaurants, shops and bars. FACILITIES: There is never a dull moment here with something new to see and do round every corner. Children are particularly well catered for with several play areas designed for different age groups, a bouncy castle, separate children’s shallow pool, an extensive indoor mini-club with soft play, and an enthusiastic and lively entertainment team.

Adults are not forgotten with the main swimming pool which is heated in winter, open air gym, several sports courts and a small wellness centre. ROOMS: There is a choice of accommodation here, with apartments, bungalows and villas offering options for families of all sizes. All accommodation options have a fully fitted kitchen, air-conditioning and safe. Apartments have a terrace or balcony, whilst bungalows and villas each have their own small garden area. FOOD & DRINK: A choice of board basis is available at GF Isabel, including a generous all-inclusive option.

Family Rooms Kids Club Entertainment Wi-Fi

Indicative prices are per person and based on a 1 bedroom apartment for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

Departure Adult 1st Child 2 -11 years 2nd Child 2 -11 years

8 | TENERIFE

09-Feb £476 £147 £245

16-Feb £476 £147 £245

23-Feb £476 £147 £245

02-Mar £476 £147 £245

09-Mar £476 £147 £245

16-Mar £476 £147 £245

23-Mar £476 £147 £245

30-Mar £476 £147 £245

06-Apr £490 £147 £252

13-Apr £553 £168 £287

20-Apr £434 £140 £231

SUPPLEMENTS PPPN FROM Half Board £10 Bungalow All Inclusive £32 1 Bedroom Villa Aptmt Sole Occ £32 2 Bedroom Villa

£8 £30 £32

Book online www.flydirect.je, drop into our offices, call us 01534 496677


10% OFF when you BOOK BY 14 OCT

GF GRAN COSTA ADEJE

COSTA ADEJE

LOCATION: A firm favourite with FlyDirect clients, it’s not hard to see why. Ideally located in the heart of Costa Adeje, close to shops, restaurants and bars and just a short stroll from the beach and promenade. A typical Spanish market takes place across the road from the hotel twice weekly, offering a good choice of stalls for both local and visiting shoppers. Step inside the expansive lobby however and you’ll feel a million miles from the busy resort outside. FACILITIES: Despite being one of the largest hotels in our programme, the well thought out design means you never feel crowded. With all the features you would expect of a 5* hotel, facilities include 3 swimming pools, 2 of which are heated in winter, and one being especially for children. The hotel grounds offer plenty of space to relax and enjoy the sumptuous surroundings. Adults can enjoy the roof top solarium with a pool and mountain views, or the well-appointed spa area which has a choice of treatments. There is also a fully equipped gym on site. Entertainment and activities for all ages are offered daily.

ROOMS: The comfortable and well-designed rooms sleep a maximum of 3 adults, and it’s possible to upgrade to a view of the pool and sea beyond. All rooms have satellite TV, balcony, minifridge, air-conditioning, safe and free Wi-Fi. Larger families should enquire about the Senior suite, which offers a separate lounge area and accommodates up to 2 adults, 2 children and a cot. FOOD & DRINK: A selection of board basis are available to choose from at this hotel, and there is both a large buffet restaurant ‘La Finca’ offering a range of exciting and tasty local and international dishes, and the more intimate a la carte ‘La Laja’ restaurant serving creative cuisine and excellent wines. There is also a pool and snack bar with views of the ocean, serving snacks, light meals and a wide range of drinks, and a relaxing bar area in the airy and sociable lobby.

Spa Wi-Fi Close to the Beach All-inclusive Option

Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

Departure Adult 1st Child 2 -11 years 2nd Child 2 -11 years

09-Feb £637 £189 £329

16-Feb £637 £189 £329

23-Feb £637 £189 £329

02-Mar £637 £189 £329

09-Mar £637 £189 £329

16-Mar £637 £189 £329

23-Mar £637 £189 £329

30-Mar £637 £189 £329

06-Apr £651 £189 £336

13-Apr £714 £210 £371

20-Apr £588 £175 £308

SUPPLEMENTS PPPN FROM Half-board £50 £17 Senior Suite All-inclusive £50 Sole Occupancy £50 Sea/Pool View Room £10

To calculate the cost of your holiday, please add the per person price of your hotel to the per person price of your flight featured on page 5.

|9


MELIA JARDINES DEL TEIDE

COSTA ADEJE

LOCATION: A popular choice for FlyDirect clients, and fully refurbished in 2015, this hotel boasts an elevated position and situated as it is on the hillside, has excellent panoramic views of Costa Adeje. Despite the gradient of the property, this hotel is fully accessible inside with lifts serving all areas. Although the bustling shops and restaurants of the resort centre are in walking distance, a several times daily shuttle service operates for your convenience.

ROOMS: Spacious and stylish refurbished rooms sleep up to 2 adults and 2 children or 3 adults, and offer a terrace or balcony, air-conditioning, TV with international channels, safe and free Wi-Fi. Bathrooms are equipped with either walk in shower or bath with shower overhead. Deluxe rooms look across the gardens and sea facing rooms and junior suites are available at a supplement, whilst upgrading to ‘The Level’ (price on request) allows access to exclusive areas and services.

FACILITIES: There is plenty to enjoy here, with 3 swimming pools, one of which is heated, set amongst expansive sun terrace and garden areas. The well-considered layout with 12,000m2 of shady gardens means there is always somewhere quiet to relax and reflect, after the fun of the daily entertainment programme. Children between 5 and 12 years are welcomed in the mini-club where activities are supervised, and grown-ups can enjoy the restful wellness centre where a choice of treatments are available.

FOOD & DRINK: Breakfast is included when booking through FlyDirect and it’s possible to upgrade to half-board or all-inclusive if preferred. A delicious variety of meals are served in the stylish and airy Mosaico restaurant, which offers buffet choices and a daily selection of fresh fish and meat cooked to order. There is also a poolside snack bar serving lunch, Casa Nostra Italian restaurant, and a wide range of drinks and cocktails are available in the Blue Lounge.

Kids Club Family Rooms Multiple Board Options Quiet Location

Indicative prices are per person and based on a deluxe room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

Departure

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

£665

£665

£665

£665

£665

£665

£665

£665

£665

£693

£602

Children 2-11 years

£350

£350

£350

£350

£350

£350

£350

£350

£350

£364

£315

10 | TENERIFE

SUPPLEMENTS PPPN FROM Half-board £12 Sole Occupancy £54 All-inclusive £44 Junior Suite Sea View £48 Deluxe Sea View £26 Deluxe Junior £75 Superior Sea View £50 Suite Sea View

Book online www.flydirect.je, drop into our offices, call us 01534 496677


JARDINES DE NIVARIA

COSTA ADEJE

LOCATION: Fully refurbished in 2016, the magnificent Jardines De Nivaria is one of the best known hotels in the Canary Islands and enjoys both a superb reputation for service and an unbeatable seafront position with direct access to the promenade and nearby shops and restaurants.

really no reason to move unless it’s to the opulent on-site spa! ROOMS: The elegant well-designed rooms all feature balcony or terrace with loungers, air-conditioning, safe and free Wi-Fi. Comfort rooms have both bath and walk in shower and upgrades to pool or sea view are available. Junior Suites and Suites accommodate up to 2 adults and one child.

FACILITIES: Outside is equally well appointed with 2 heated swimming pools set amongst landscaped tropical gardens. There is a separate shallow pool for children, and the poolside restaurant and separate snack bar are open all day. With waiter service available right to your lounger, there’s

FOOD & DRINK: With 3 restaurants and 3 bars to choose from, guests are spoiled for choice when it comes to fine cuisine, and can opt for bed & breakfast or half-board options.

Beachfront Spa Luxury Choice Wi-Fi

Indicative prices are per person and based on a comfort room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

Departure

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

£1,036

£1,036

£1,036

£1,036

£1,036

£1,036

£1,036

£1,036

£1,036

£1,036

£875

£546

£546

£546

£546

£546

£546

£546

£546

£546

£546

£476

Children 2-11 years

COLON GUANAHANI

ADULTS ONLY

LOCATION: Enjoying a position just 150m from the popular beach and promenade at Costa Adeje this adults only property is sister to the well renowned Jardines De Nivaria. Taking its name from the Bahamian Island where Christopher Colombus first landed after his 1492 departure from Tenerife, this hotel has echoes of that colonial era throughout. FACILITIES: With the emphasis on peace and relaxation you will find plenty of space to recline around the 2 heated seawater swimming pools, or perhaps overlooking the ocean from the roof top chill out area. There is also a small wellness centre offering a range of treatments, and a well-equipped gym. Tennis courts are

SUPPLEMENTS PPPN FROM Half-board £35 Superior Sea View Garden/Pool View £14 Superior Suite Sea View Suite Junior Suite £38 Sole Occupancy

£38 £95 £70 £62

COSTA ADEJE

available at the adjacent Jardines De Nivaria hotel. ROOMS: Standard rooms sleep 2 people and face outwards across Costa Adeje. All rooms feature air-conditioning, balcony or terrace, safe, mini-bar, free Wi-Fi and en-suite bathroom with large walk in shower. Superior rooms have the same great amenities but face inwards over the pool area. FOOD & DRINK: 2 restaurants and a piano bar offer a choice of places to spend the evening with the new La Pergola restaurant positioned right beside the pool. Guests can opt for a bed & breakfast basis, or upgrade to half-board.

Spa Close To The Beach Multiple Board Options Adults Only

Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Supplements are per person per night.

Departure Adult

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

£770

£770

£770

£770

£770

£770

£770

£770

£770

£770

£665

SUPPLEMENTS PPPN FROM Half-board £14 Junior Suite Superior Room £22 Sole Occupancy Superior Top Floor £30

To calculate the cost of your holiday, please add the per person price of your hotel to the per person price of your flight featured on page 5.

£40 £43

| 11


UP TO 40% OFF LIMITED TIME OFFER

GF VICTORIA

COSTA ADEJE

LOCATION: The brand new GF Victoria Hotel opened in May 2018 and offers a luxurious stay in the very heart of busy Costa Adeje. Situated very close to the designer shopping of Plaza del Duque, a host of local seafront bars and restaurants, and the popular Playa del Duque yellow sand beach, everything you could want or need for an enjoyable holiday is right on the doorstep. FACILITIES: The hotel offers a range of swimming pools, with one reserved for adults only, an impressive roof top pool extending out over the edge of the building, and a fun packed family area with slides, waterfalls and surf simulator. Large sun terraces allow space for everyone to relax, and the Bio-Spa offers extensive facilities including indoor pool, sauna, private pre-bookable rooftop area and a range of treatments. Children are well catered for at GF Victoria with a mini-club catering for ages 10 months to 12 years, and an exciting Adventure Zone.

ROOMS: Design-led suites each include separate living and sleeping areas, and are equipped with Smart TV, high-speed Wi-Fi, air-conditioning, minibar, safe, tea and coffee making facilities and 24 hour room service is available. Each sleeps up to 2 adults and 2 children or 3 adults, one child, utilising a comfortable sofa bed for the 3rd and 4th guests. Premium suites offer even more space to enjoy, and accessible suites are offered for those with reduced mobility.

Kids Club Spa Luxury Choice Close To The Beach

FOOD & DRINK: Buffet restaurant Chaboco serves a wide range of tasty options, and features family and ‘children only’ zones. Donaire a la carte restaurant offers a signature Canarian menu for dinner, whilst Amaina is situated beside the family pool, and is open for lunch and drinks daily. The lobby bar and adults only Zambra Sky Bar serve a tempting array of cocktails, wine and national and international favourites.

Indicative prices are per person and based on a senior suite for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

Departure Adult 1st Child 2 -11 years 2nd Child 2 -11 years

12 | TENERIFE

09-Feb £1,715 FREE £875

16-Feb £1,715 FREE £875

23-Feb £1,715 FREE £875

02-Mar £1,715 FREE £875

09-Mar £1,715 FREE £875

16-Mar £1,715 FREE £875

23-Mar £1,715 FREE £875

30-Mar £1,715 FREE £875

06-Apr £1,743 FREE £889

13-Apr £1,897 FREE £966

20-Apr £1,435 FREE £735

SUPPLEMENTS PPPN FROM Half-board

£35 Premium Suite

£45

Full-board

£60 Accessible Suite

£45

Book online www.flydirect.je, drop into our offices, call us 01534 496677


15% OFF when you BOOK BY 31 OCT

VINCCI LA PLANTACIÓN DEL SUR

COSTA ADEJE

LOCATION: New to FlyDirect for 2019, the colonial style Vincci La Plantación offers a luxurious option in the well-liked resort of Costa Adeje. Situated in an elevated position on the outskirts of the resort, the hotel offers spectacular ocean views from the grounds and many rooms, and is still just 500m away from the popular beach at El Duque, and a short walk from a selection of shops, restaurants, bars and the heart of this bustling resort.

ROOMS: A range of comfortable and elegant room types are offered to suit all tastes, from superior side sea view rooms, to semi-private villa style options. Sleeping a maximum of 2 adults, or 2 adults and 2 children depending on room type, each features a balcony or terrace, safe, TV, air-conditioning, mini-bar, robe, slippers and Wi-Fi. Villas also feature a lounge area, king-size bed and an outdoor Jacuzzi.

FACILITIES: Spread across a number of low-lying buildings, interspersed with landscaped tropical gardens, the hotel facilities include no less than 5 swimming pools, one of which is heated year-round. A number of activities are organised daily for guests of all ages, including a popular mini-club for children aged 4 to 12 years. Whilst the children are occupied, adults can relax in Nammu Spa, which offers sauna, steam room, thermal circuits and a wide range of treatments, along with regular pilates and yoga classes. In the evenings, live music can be enjoyed in the bar.

FOOD & DRINK: Guests can select either bed & breakfast or half-board options, and meals are served buffet style in ‘El Buffet’ restaurant. With a varied national and international menu, along with show-cooking, there is something for everyone. A la carte restaurant ‘El Colonial’ offers an exciting and intriguing menu inspired by historic expeditions to Africa, America and Asia, with a local Canarian twist. In the evening, the bar serves as a place to socialise with fellow guests, over a local or international drink.

Luxury Choice Close To The Beach Spa Wi-Fi

Indicative prices are per person and based on a superior side sea view room for 7 nights. Bed & Breakfast. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

Departure Adult 1st Child 2 -11 years 2nd Child 2 -11 years

09-Feb £1,127 FREE £581

16-Feb £1,127 FREE £581

23-Feb £1,127 FREE £581

02-Mar £1,127 FREE £581

09-Mar £1,127 FREE £581

16-Mar £1,127 FREE £581

23-Mar £1,085 FREE £560

30-Mar £1,029 FREE £532

06-Apr £1,029 FREE £532

13-Apr £1,127 £581 £581

20-Apr £1,050 £203 £546

SUPPLEMENTS PPPN FROM Half-board £35 Junior Suite Sea View Superior Sea View £18 Villa Duplex Superior Sole Occ £105 Villa Garden View

To calculate the cost of your holiday, please add the per person price of your hotel to the per person price of your flight featured on page 5.

£60 £60 £18

| 13


15% OFF when you BOOK BY 3O SEPT

GRAN HOTEL BAHIA DEL DUQUE RESORT LOCATION: Winner of Condé Nast Traveller’s ‘Best Spa in Spain’ for 2016, the Gran Hotel Bahia Del Duque is truly a magnificent resort hotel that is almost a whole village in itself situated right on the pretty yellow sand of El Duque beach on the outskirts of Costa Adeje.

COSTA ADEJE

ROOMS: Sumptuous rooms are equipped with all the comforts of home, each sleeps a maximum of 2 adults and one child. A choice of view is available including garden, pool and sea view, and larger luxurious suites and villas are subject to availability on request. All rooms include terrace or balcony, satellite TV, tea and coffee making facilities, safe and air-conditioning.

FACILITIES: Hidden away from the outside world in expansive lush gardens overlooking popular El Duque beach, rooms are arranged around a total of 5 swimming pools, 2 of which are heated, and a world class spa facility offering a choice of tempting treatments. Families are also welcomed with a supervised miniclub catering for those from 3-12 years and separate shallow pool.

FOOD & DRINK: There are 9 restaurants within the grounds of Bahia Del Duque including Japanese Sensu Kazan, Mexican La Hacienda and Las Aguas serving local Canarian cuisine. Guests on half-board can choose whichever restaurant they prefer. There are also several bars serving a wide range of drinks and snacks.

Beachfront Spa Kids Club Luxury Choice

Indicative prices are per person and based on a garden view room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

Departure

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

£1,316

£1,316

£1,316

£1,316

£1,316

£1,316

£1,316

£1,316

£1,372

£1,729

£1,666

FREE

FREE

FREE

FREE

FREE

FREE

FREE

FREE

£168

£875

£756

1st Child 2-11 years

H10 COSTA ADEJE PALACE LOCATION: Situated a short distance outside of the centre of Costa Adeje, this hotel enjoys a privileged position right on the seafront, with direct access to the promenade. El Duque beach is a short walk away, whilst the popular harbour area of La Caleta is just 10 minutes stroll. For exploring further afield there is a taxi rank outside the hotel, and regular shuttles to Playa De Las Americas. FACILITIES: Features of this large hotel include 4 outdoor swimming pools, one especially for children, each with surrounding sun terraces and gardens. There is also an impressive ‘Despacio’ spa centre. Activities and entertainment are arranged for all ages, with the programme depending on the time of year.

HALF-BOARD INCLUDED

SUPPLEMENTS PPPN FROM Half-board £45 Sea View

£38

Superior Garden View £80 Sole Occ Garden View £90 Superior Sea View £115 Sole Occ Sea View £125

COSTA ADEJE

ROOMS: The elegant rooms feature air-conditioning, TV, safe, Wi-Fi and shower, most also have a bath. Standard rooms sleep up to 3 adults whilst some family rooms sleep 2 adults and children. Upgrade to a ‘Privilege’ room for additional in-room amenities and services including an exclusive lounge and complimentary daily newspapers. FOOD & DRINK: There is a choice of restaurants within the hotel including tempting Italian and Japanese à la carte options, in addition to the popular buffet restaurant El Jable. Guests can choose between half-board and all-inclusive basis. There is also a choice of bars including, for Privilege guests, a chill-out area featuring sea views, Balinese beds and impressive cocktail list.

All-inclusive Option Beachfront Spa Quiet Location

Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

Departure

£728

£728

£728

£728

£728

£728

£728

£546

£476

£476

£658

Children 2-11 years

£378

£378

£378

£378

£378

£378

£378

£287

£252

£252

£336

14 | TENERIFE

SUPPLEMENTS PPPN FROM Half-board INC Privilege All-inclusive £36 Sole Occupancy Pool/Sea View Room £12

£32 £50

Book online www.flydirect.je, drop into our offices, call us 01534 496677


HOTEL ROCA NIVARIA LOCATION: Sister to the ever-popular Jardines De Nivaria and Colon Guanahani, this attractive hotel is located right on the sea front in the laid back area of Playa Paraiso, a 15 minute drive from the resort centre of Costa Adeje, to which the hotel offers a regular shuttle. A good selection of shops, bars and restaurants, along with a small beach, are available in walking distance of the hotel. FACILITIES: This luxury property offers everything a discerning guest could ask for across a 10,000m2 complex, including 2 large free-form outdoor swimming pools overlooking the ocean, an expansive spa and beauty centre offering a well-equipped water circuit and choice of treatments, direct access to the beach, and various sports facilities including tennis courts, where lessons can be arranged. Families are welcomed and children between 10 months and 12 years benefit from a supervised crèche and mini-club, activity programme, child friendly section of the main restaurant, and separate shallow pool.

HALF-BOARD INCLUDED

PLAYA PAR AISO

ROOMS: Spacious standard rooms are sumptuously designed and sleep up to 2 people and are equipped with air-conditioning, TV with satellite and music channels, large terrace or balcony with loungers, free WiFi and a large en-suite with separate walk in shower and bath. It’s possible to upgrade to a sea view room if preferred. Superior rooms sleep up to 2 adults and one child, whilst suites accommodate a family of 4 (child prices for suites are on request). 24 hour room service is available.

All-inclusive Option Kids Club Spa Beachfront

FOOD & DRINK: Half-board is included with all bookings at Roca Nivaria, and meals are served in the large and wellpresented Garoe buffet restaurant. Guests may also like to sample traditional Spanish cuisine in Burgos or Italian specialities including fresh homemade pizzas in Verona restaurant. For al fresco dining Ahemon offers a relaxed poolside atmosphere with breath-taking views of the sea and neighbouring Island of La Gomera.

Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

Departure

£847

£847

£847

£847

£847

£847

£847

£847

£854

£896

£700

Children 2-11 years

FREE

FREE

FREE

FREE

FREE

FREE

FREE

FREE

FREE

FREE

FREE

SUPPLEMENTS PPPN FROM All-inclusive £46 Superior Room Sea View Room £18 Sole Occupancy Deluxe Sea View £50 Junior Suite

To calculate the cost of your holiday, please add the per person price of your hotel to the per person price of your flight featured on page 5.

£30 £46 £40

| 15


SOL TENERIFE

PLAYA DE LAS AMERICAS

LOCATION: Located right on the seafront in the heart of popular Playa de las Americas, the well renowned Sol Tenerife Hotel is a short stroll along the wide promenade from both Playa de las Americas and Playa de Troya beaches. A wide and varied selection of shops, restaurants, beach clubs, and bars can be found in the immediate vicinity, and popular attractions such as Siam Park and Aqualand are within easy reach by bus or taxi.

ROOMS: Rooms are compact yet comfortable, pleasantly decorated in warm tropical colours, and each sleeps up to 2 adults and one child, or 3 adults. Standard rooms offer views over the resort and mountains beyond, whilst sea views are available for a nightly supplement. All rooms feature balcony or terrace, air-conditioning, TV with international channels, safe, hair-dryer and en-suite bathroom with shower over the bath.

FACILITIES: The focal point of this hotel is the expansive seafront terrace area, which features 2 large swimming pools, one of which is heated year round, and a separate shallow pool for children. Sports facilities on site include a tennis court, table tennis and bowls lawn. A wide range of activities are organised daily for all ages, including an exciting mini-club for children aged 5 to 12 years, offering games, sports, arts & crafts and mini-discos. In the evening, professional shows and performances take place regularly.

FOOD & DRINK: FlyDirect clients can opt for bed & breakfast, half-board or all-inclusive dining options, the latter including a wide range of drinks and snacks served throughout the day and evening. Meals are served buffet style in the large and airy restaurant, where the menu changes daily and regular theme nights take place. During the day hot and cold snacks are served at La Palapa pool side bar, and in the evening guests are invited to relax in the Lounge Bar with a cocktail or bottle of local Spanish or international wine.

Kids Club Beachfront Multiple Board Options Entertainment

Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

Departure

£476

£476

£476

£476

£476

£476

£476

£476

£476

£476

£406

Half-board

Children 2-11 years

£252

£252

£252

£252

£252

£252

£252

£252

£252

£252

£217

All-inclusive

16 | TENERIFE

SUPPLEMENTS PPPN FROM Sea View

£12

£26 Sole Occupancy

£35

£8

Book online www.flydirect.je, drop into our offices, call us 01534 496677


LA SIESTA

HALF-BOARD INCLUDED

PLAYA DE LAS AMERICAS

LOCATION: Located on the ‘Golden Mile’ in the heart of Playa de las Americas, La Siesta enjoys a position set back from the bustling seafront and beach, yet still only steps away from the action of this busy resort. Guests will find many restaurants, bars and shopping opportunities in the immediate area.

ROOMS: Standard rooms sleep a maximum of 2 adults and 2 children. All rooms feature air-conditioning, terrace or balcony, satellite TV, safe, mini-bar and some have a view of distant Mount Teide. Superior rooms offer a guaranteed pool view, complimentary spa access, robes and slippers and arrival gift.

FACILITIES: This fully equipped hotel offers something for everyone. Children are well catered for with ‘Magic Park’ mini-club for ages 4-9 years, play area, games room and a dedicated shallow swimming pool with fountain. Sports facilities on site include tennis and basketball courts, a small gym and a large outdoor pool. There is also a small spa offering a range of treatments and a relaxing water circuit.

FOOD & DRINK: Half-board is included with all FlyDirect bookings, and it’s possible to upgrade to all-inclusive if preferred. Meals are served in the bright and airy buffet restaurant and daytime nibbles can be enjoyed at the poolside snack bar. ‘La Palapa’ bar occupies the centre of the hotel with views over the pool.

Close to the Beach Entertainment Family Rooms Multiple Board Options

Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

Departure

£602

£602

£602

£602

£602

£602

£602

£574

£567

£602

£490

Half-board

INC Superior Room

£12

Children 2-11 years

£315

£315

£315

£315

£315

£315

£315

£301

£294

£315

£259

All-inclusive

£32 Sole Occupancy

£35

SPRING HOTEL VULCANO LOCATION: New to the FlyDirect programme in 2018, the Spring Hotel Vulcano has long enjoyed a good reputation which is sure to continue after extensive refurbishment in 2017. Located in the heart of popular Playa de las Americas, there is an abundance of shops, restaurants and entertainment on the doorstep, and the beach is just a short stroll away.

SUPPLEMENTS PPPN FROM

HALF-BOARD INCLUDED

PLAYA DE LAS AMERICAS

ROOMS: Refurbished in a fresh and modern style, rooms sleep up to 3 adults or 2 adults and one child, and it’s possible to upgrade to superior pool view if preferred. Room facilities include balcony or terrace, air-conditioning, safe, minibar and TV with international channels.

FACILITIES: The centrepiece of the Spring Hotel Vulcano hotel is the impressive botanical lounge and reception area, which brims with indoor tropical plants. Outside there are 2 large swimming pools, one of which is heated in winter, and a large sun terrace. A full programme of entertainment will keep all ages occupied day and night.

Close To The Beach Entertainment

FOOD & DRINK: Half-board is included in all bookings at Spring Hotel Vulcano and meals are served buffet style in the large dining room. There are several places within the hotel to enjoy a drink, including Bar Cascada and the adjacent and newly opened Bambu Terrace chill-out terrace.

Multiple Board Options Free Wi-Fi

Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

Departure

£707

£707

£707

£707

£707

£707

£707

£637

£609

£609

£609

Half-board

INC Pool View Room

£10

Children 2-11 years

£490

£490

£490

£490

£490

£490

£490

£448

£420

£420

£420

Full Board

£12 Sole Occupancy

£30

SUPPLEMENTS PPPN FROM

To calculate the cost of your holiday, please add the per person price of your hotel to the per person price of your flight featured on page 5.

| 17


H10 LAS PALMERAS

HALF-BOARD INCLUDED

PLAYA DE LAS AMERICAS

LOCATION: Part of the popular H10 chain, this hotel is a hidden gem in Playa de las Americas. The hotel has been entirely refurbished in the last 5 years, reflecting the modern laid back style of the property. The location couldn’t be better, with direct access to the seafront at Playa de las Americas and adjacent promenade. Restaurants, shopping and bars are plentiful in the immediate area and beaches are just a few short steps away.

ROOMS: Rooms are compact and have a fresh and functional design, each sleeping a maximum of 2 adults and one child. Standard rooms look over the resort, whilst Sea View and Privilege rooms are available at a supplement. All rooms have air-conditioning, TV with international channels, fridge, safe and a balcony or terrace. Most have shower over the bath whilst others have walk in shower.

FACILITIES: Features of the hotel include 2 large swimming pools, one of which is heated in winter, and a small shallow pool dedicated to children and toddlers. The pool area is surrounded by extensive sub-tropical gardens and spacious sun terraces with loungers. Away from the poolside there is plenty to do for everyone, with children’s play area, multi-purpose sports area including 4 tennis courts and a refurbished gym. The entertainment team organise a range of activities and professional shows daily.

FOOD & DRINK: There is a great selection of bars and restaurants on site including the stylish ‘Imagine’ cocktail bar offering a wide range of tempting drinks, Specchio Magico Italian restaurant and a traditional Teppanyaki restaurant serving Japanese dishes, in addition to the main Garoe buffet restaurant. Half-board is included in all bookings, and an all-inclusive upgrade option is also available. Several bars and a stylish coffee shop offer plenty of choice for somewhere to relax.

Beachfront All-inclusive Option Wi-Fi Entertainment

Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

Departure

£861

£861

£861

£861

£861

£861

£861

£665

£623

£861

£861

Children 2-11 years

£441

£441

£441

£441

£441

£441

£441

£343

£329

£441

£441

18 | TENERIFE

SUPPLEMENTS PPPN FROM Half-board INC Sea View Room £14 All-inclusive £34 Sole Occupancy £40 Privilege Room £34

Book online www.flydirect.je, drop into our offices, call us 01534 496677


HOTEL GALA

HALF-BOARD INCLUDED

LOCATION: The Hotel Gala is situated a short distance from the beach and promenade in busy Playa de las Americas. There are numerous shops, bars and restaurants in the immediate vicinity.

PLAYA DE LAS AMERICAS

There is a full programme of daily activities for all ages, and nightly entertainment.

FACILITIES: Typical of the larger resort hotels in Tenerife, this property offers everything for guests of all ages. The expansive outdoor area features 2 swimming pools, one which is heated in winter, and a large sunbathing terrace with loungers. There is also an adults only chill-out area with cabana beds and sea views, and a well-equipped spa. For children, a separate shallow pool has slides and fountains.

ROOMS: Standard rooms sleep a maximum of 3 people, with some family rooms accommodating up to 2 adults and 2 children. All rooms have balcony or terrace, air-conditioning and a bath with overhead shower. Superior ‘Club Alexandre’ rooms have sea views and additional in room amenities. FOOD & DRINK: The Kalahari Restaurant serves a wide variety of local and international choices for breakfast, lunch and dinner. Half-board is included with all bookings, or upgrade to all-inclusive.

All-inclusive Option Close To The Beach Spa Entertainment

Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

Departure

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

£609

£609

£609

£609

£609

£595

£588

£546

£532

£609

£483

Children 2-11 years

£315

£315

£315

£315

£315

£308

£308

£287

£280

£315

£252

HOTEL TROYA

PLAYA DE LAS AMERICAS

HALF-BOARD INCLUDED

LOCATION: Owned by the same group as the La Siesta and Gala Hotels, the Troya is ideally positioned right on the busy promenade and just a few steps from the beach. Shops and restaurants abound in the immediate area. FACILITIES: There is something for everyone at this hotel. For younger family members there is a large outdoor pool with separate children’s area, mini-golf and a well-equipped indoor play area open in the evenings. Grown-ups are equally well catered for with an attractive newly refurbished spa, quieter roof top terrace and sports facilities including gym and tennis court.

SUPPLEMENTS PPPN FROM Half-board INC Family Room £12 All-inclusive £32 Sole Occupancy £35 Superior Room £14

ROOMS: Standard rooms sleep a maximum of 3 people, with some larger family rooms and junior suites sleeping up to 2 adults and 2 children. All have balcony or terrace, Wi-Fi and air-conditioning. Superior ‘Club Alexandre’ rooms are available at a supplement and offer sea views, additional amenities and complimentary spa access. FOOD & DRINK: Half-board is included in all FlyDirect bookings at the Hotel Troya, and it’s possible to upgrade to all-inclusive if preferred. Meals are served in the attractive buffet restaurant and snacks are available throughout the day from Palapa restaurant, poolside.

Close To The Beach Entertainment Multiple Board Options Spa

Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

Departure

£595

£595

£595

£595

£595

£595

£595

£525

£497

£469

£441

Children 2-11 years

£308

£308

£308

£308

£308

£308

£308

£273

£259

£245

£231

SUPPLEMENTS PPPN FROM Half-board INC Family Room All-inclusive £32 Junior Suite Superior Room £14 Sole Occupancy

To calculate the cost of your holiday, please add the per person price of your hotel to the per person price of your flight featured on page 5.

£14 £24

£32

| 19


10% OFF when you BOOK BY 3O SEPT

SOL ARONA TENERIFE

HALF-BOARD INCLUDED

LOCATION: Previously known as the Princesa Dacil and one of the longest established hotels in Tenerife, Sol Arona Tenerife is just 250m from the beach and close to the resort centre of Los Cristianos. However there is more than enough to keep the whole family entertained within the hotel complex itself. FACILITIES: The bright and modern reception area has been recently refurbished. In the grounds guests will find 2 swimming pools, 1 for children, set amongst pretty gardens. Other outdoor activities include mini-golf course, tennis court and play area. For those who prefer to spectate, there is a sports-bar on site.

LOS CRISTIANOS

ROOMS: Bedrooms are airy and comfortably furnished in a modern style. Standard or superior rooms sleep a maximum of 2 adults and the latter enjoy great views from the higher floors. Family Rooms or ‘doubles with lounge’ sleep up to 4 adults. All rooms have a balcony, safe and satellite TV and superior rooms have air-conditioning.

All-inclusive Option Entertainment Close To The Beach

FOOD & DRINK: Half-board is included when booking through FlyDirect, and all-inclusive options are also available at this hotel. All meals are taken in the large bright and airy restaurant, with lunch also available beside the pool.

Wi-Fi

Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults. Supplements are per person per night, discounts may apply for children.

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Adult

Departure

£476

£476

£476

£476

£476

£476

£476

£476

£476

£476

£406

Children 2-11 years

£252

£252

£252

£252

£252

£252

£252

£252

£252

£252

£217

AGUAMAR APARTMENTS

SUPPLEMENTS PPPN FROM Half-board INC Superior Room £12 All-inclusive £26 £30 Family Room Double with Lounge £8 Sole Occupancy £24

3 KEYS

LOS CRISTIANOS

LOCATION: The popular Aguamar Apartments have an established reputation with British holidaymakers. They are situated up a small incline an approximate 15 minute walk from the yellow sand beach, but within easy strolling distance of a number of shops, bars and restaurants and not far from the resort centre of Los Cristianos.

golf course, table tennis and a selection of games to borrow.

FACILITIES: The complex is modern and welcoming, and the focal point is the large sun terrace and outdoor pool, which is heated in winter. There is a separate shallow pool for children, along with a number of play facilities including a nine hole mini-

FOOD & DRINK: The freedom to self-cater is available, but guests also have the option of booking bed & breakfast or half-board in the stylish restaurant, or simply enjoying an al fresco lunch at the newly refurbished pool bar.

ROOMS: Almost all 1 bedroom apartments overlook the pool area, and some designed for families sleep a maximum of 4 adults or 2 adults and 2 children. Each has an equipped kitchen with fridge, microwave and toaster. Bathrooms all have shower over the bath.

Close To The Beach Quiet Location Family Rooms Multiple Board Options

Indicative prices are per unit and based on an apartment 7 nights. Self-catering. Supplements are per person per night, discounts may apply for children.

09-Feb

16-Feb

23-Feb

02-Mar

09-Mar

16-Mar

23-Mar

30-Mar

06-Apr

13-Apr

20-Apr

Standard 1 Bedroom

Departure

£812

£812

£812

£812

£812

£812

£798

£707

£707

£798

£812

Bed & breakfast

£8

Large 1 Bedroom

£945

£945

£945

£945

£945

£945

£931

£840

£840

£931

£945

Half-board

£18

20 | TENERIFE

SUPPLEMENTS PPPN FROM

Book online www.flydirect.je, drop into our offices, call us 01534 496677


Important Information A copy of our full booking terms and conditions are on the following pages, please read these carefully. They can also be viewed on www.flydirect.je WHAT THE PRICE INCLUDES • Return flights between Jersey and Tenerife • Accommodation as confirmed • Meal plan as chosen (except self-catering apartments) • Return transfers in resort between airport and selected hotel/apartment

• Passenger taxes, fuel surcharges, currency exchange rates as known at June 2018 • Services of our appointed representative in resort NB: A financial protection fee of £2.50 per person will be added to your invoice.

Resort transfers and resort representative is only provided for properties within this brochure.

FLIGHT INFORMATION AND DETAILS

The flights will be operated by German carrier Germania on an Airbus A319 type jet aircraft.

BAGGAGE ALLOWANCE

The hold baggage is limited to 20kg per person plus a small bag which may be taken on board as cabin baggage, maximum weight 6kg.

Infants under 2 years of age are allowed 10kg hold baggage plus a folding pushchair. NB: A charge will be made for the carriage of golf clubs and any other sports equipment and can only be carried on the day subject to space being available. Due to the restrictions of Jersey Airport all allowances will be strictly adhered to.

INSURANCE

We strongly advise that you take out comprehensive travel insurance at the time of booking, in order to be covered for any eventuality both before and during your holiday. We work in partnership with Cherry Godfrey, book via www.flydirect.je or call 01481 711666 and quote ‘C. I. Travel Group’.

CHILD REDUCTIONS

Children up to 11 years of age may be entitled to a discount when sharing a room with 2 full paying adults. Supplements for upgraded room type or board basis may still apply.

TRAVEL AWARE, ADVICE & SAFETY

The Foreign & Commonwealth Office have up-to-date advice on staying safe and healthy abroad. For more on security, local laws and the latest travel information, visit the FCO Travel Aware Website.

Our Responsibility We have been diligent in the choice of our local in resort representative and the airline who will operate our programme, and confirm that they are reputable. However it must be appreciated that we neither own the aircraft, nor any other transportation, nor the accommodation at which you stay, our control is therefore subject to the terms and conditions of those operators of the airlines, other transportation and accommodation providers concerned.

Infirm or disabled passengers Some of the hotels featured within this brochure have specially adapted rooms for those with a disability, and various levels of airport assistance are available from borrowing a wheelchair for long distance, to ambu-lift onto the aircraft. We will do our utmost to accommodate passengers with any form of disability, however we must have full details of any infirmity or disability in writing in order to make the appropriate arrangements.

Hotels and Meals Wherever possible alongside the description of each property in this brochure we have printed the Tripadvisor grading as known in June 2018.

Alterations If you wish to make any changes to your holiday arrangements after they have been confirmed, we reserve the right to charge £30 per person if we are able to meet your request. For amendments to accommodation, flight or passenger name within six weeks of departure, cancellation charges will apply.

This brochure contains a range of hotels and apartments in each of the resorts featured, however we appreciate that it is not possible to feature every property in every resort, if you have a favourite that is not featured, please let us know and we will do our utmost to secure the accommodation for you. Accommodation in this brochure is based on twin or double-bedded rooms. Single rooms may be available but will be at a supplementary charge. ALL-INCLUSIVE – The all-inclusive package varies from hotel to hotel, but as a rule it generally includes breakfast, lunch, dinner, plus snacks and ice-creams and local drinks. Serving times vary and premium branded drinks may attract a supplement. Please check with the hotel reception to confirm what exactly is included. BED & BREAKFAST – means you are entitled to breakfast only at the hotel. HALF-BOARD – means you are entitled to breakfast and dinner at the hotel. Some hotels may allow you to take lunch rather than dinner on occasion; please check with reception. SELF CATERING – means no meals are included. Meals are almost always available to buy on-site, and your apartment or room will have light cooking facilities available. No refunds will be given for meals not taken or missed due to travel arrangements or delays. Hotels will not guarantee a hot meal for late arrivals, although a cold meal will often be provided. Tea or coffee after meals may be charged additionally at some hotels, and unless specified in the hotel description, meals will be served buffet style. YOUR HOTEL ROOM – Hotels will not normally guarantee a particular room or floor position, and unless we confirm in writing that a request is guaranteed, then no responsibility is accepted. Although we cannot guarantee particular rooms, all requests made at the time of booking are passed on to our agents in resorts. HOTEL FACILITIES – Please note that in-room amenities such as minibar, safe and Wi-Fi access, along with hotel facilities such as spa access, sports court hire and mini-club activities may be subject to local charges. These charges vary from hotel to hotel, and we advise that you check with reception for up-to-date advice. We have secured firm allocations in the majority of establishments featured in this brochure, and can normally offer immediate confirmation of your holiday arrangements. NB: All allocations are subject to release back to our agents and once released your preferred accommodation may be difficult to confirm, it is essential therefore in order to ensure your first choice you BOOK EARLY.

Holiday Prices All flight and holiday prices in this brochure have been costed on fuel prices, exchange rates and hotel tariffs at the time of printing (September 2018). With increased security charges and the current volatility of fuel prices and currency exchange, extra fees and surcharges can be introduced at short notice and we reserve the right to pass on any such increases to the client. In the event of any such increases by the airlines and/or hoteliers and/or transport providers these increases will be passed on to the client. Every reasonable endeavour will be made to minimise any increases but in any event we will absorb the first 2% of surcharge on inclusive holidays. Delays or Diversions In the unlikely event of this happening either at the beginning or the end of your holiday, then any expenses incurred, i.e. for extra overnight accommodation, meals, taxis etc. are your own responsibility it is essential therefore that you carry sufficient cash or a credit card to cover any such expenses. Please note however, if you have taken out travel insurance, you may be able to make a claim for a compensation payment. This payment is not meant to reimburse any out of pocket expenses incurred; it is a one-off compensation payment. Brochure Accuracy The majority of the properties in this brochure have been visited by FlyDirect staff and every effort is made by us to give an accurate description as possible for each property. All facilities mentioned in the descriptions are generally available for the duration of the brochure but in certain circumstances their provision may be limited or unavailable, e.g. weather conditions, maintenance periods, low occupancy etc. We ask you to note that the provision of these facilities and any charges imposed for their use are totally outside the control of FlyDirect. OUR AGENT’S ADDRESS IN TENERIFE: Destination Services Avenida Antonio Domínguez Nº 5, Edificio Zentral Center 4º Planta, 38660 Playa de las Américas Tenerife Telephone 00 (34) 922761107

SEP 2018

If your favourite hotel is not included in this brochure, please check our website www.flydirect.je where a larger hotel selection is available. Alternatively speak to our team who may be able to secure a quote for accommodation that we currently do not feature.

To calculate the cost of your holiday, please add the per person price of your hotel to the per person price of your flight featured on page 5.

FlyDirect is part of

| 21


C. I. Travel Group Booking Conditions Your contract is with C. I. TRAVEL GROUP LTD (hereinafter known as C. I. Travel Group), trading as C. I. Travel, jerseytravel.com, guernseytravel.com, Airways Holidays, Travtel, FlyDirect and Bontour, (registered in Jersey no. 23569), a member of ABTA. 1. Your holiday contract When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as we issue our confirmation invoice or the booking is confirmed on our website. This contract is made on the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so. If it has not been possible for you to have seen these terms and conditions, or cancellation charges were not made known to you at the time of booking and you are not happy to proceed, please return all documentation to us within seven days. Your booking will be cancelled and your monies will be returned in full, provided you have not commenced your travel. This option does not apply if your booking was made within 10 weeks of travel or where certain airlines and accommodation providers require full payment at the time of booking. 2. Your financial protection a) Flight-only & flight-inclusive holidays booked and departing from the United Kingdom We provide full financial protection for our package holidays. For flight-based holidays this is through our Air Travel Organiser’s Licence number 1965 issued by the CAA, Gatwick Airport South, West Sussex RH6 0YR (telephone 0333 103 6350). In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website at www.atol.org.uk. When you buy a package holiday that doesn’t include a flight, protection is provided by way of a bond held by ABTA with Royal & Sun Alliance Insurance Plc and Travel & General Insurance Company Plc. When you book an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists the flight, accommodation, car hire and/or other services that are financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative).In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. b) Holidays and flights booked and departing from The Channel Islands, accommodation-only and ferry-inclusive holidays booked and departing from the United Kingdom. We provide full financial protection for our package holidays, by way of a bond held by ABTA with Royal & Sun Alliance Insurance Plc and Travel & General Insurance Company Plc. For your financial protection, £2.50 per person (excluding infants) is added to your confirmation whether travelling by air or sea. Please note this charge is subject to alteration and any increase will be advised at the time of booking. 3. ABTA We are a member of ABTA, membership number V0300. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on abta.com. 4. Your holiday price a)We reserve the right to increase or decrease published prices of any holiday. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. Where verbal quotations have been made to you, it is possible for errors to occur. Where quotations made are subsequently found to be incorrect, we reserve the right to amend the price quoted even if the confirmation invoice has been issued. If this occurs, you will have the right to cancel the holiday and receive a full refund of monies paid. b)When you make a booking you must pay a deposit, the amount of which will be advised at the time of booking. The balance of the price of your travel arrangements must be paid at least 8 weeks before your departure date. If you book less than 8 weeks from departure you must pay the total cost of your holiday on booking. All payments due can be made by credit or debit card or by cheque made payable to C. I. Travel Group. There is no charge for paying by debit card, credit card or cheque. Please note that these charges may be amended at any time without notice. If the balance is not paid in time, we shall cancel your travel arrangements and retain your deposit. In the event of a cheque not being honoured by the bank on which it is drawn we will make a charge of £50 to cover the bank charges and our administration

22

costs. Where accommodation, travel or other arrangements are purchased from suppliers in currencies other than £ sterling, these are priced at the exchange rate applicable at the time of publication and/or quotation. c) Changes in transportation and accommodation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your holiday arrangements may change after you have booked. However, there will be no change within 20 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your holiday arrangements which excludes any amendment charges. You will be charged the amount over and above that, plus an administration charge of £1 per person together with an amount to cover agents’ commission. If this means you have to pay an increase of more than 8% of the price of your holiday arrangements, you will have the option of accepting a change to another holiday if we are able to offer one, (if this is of equivalent or higher quality you will have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. (Note: a full refund will not apply in respect of airline tickets that require full payment at the time of booking.) Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. d) If you book through a travel agent, all monies you pay to the agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us for as long as we do not fail. If we fail, any money held at the time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. 5. If you change your booking If, after your confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking or your travel agent. You will be asked to pay an administration charge of £30 per person and any further cost we incur in making this alteration. If all names change on a booking, then cancellation charges will apply. You should be aware that these costs could increase the closer to departure date that changes are made and you should contact us as soon as possible. A change made within 6 weeks of departure and affecting the UK airport/port, date or holiday duration or the number of passengers will result in the cancellation of the original booking and may be subject to the scale of charges described in clause 7. Note: Different cancellation terms, up to 100%, may apply for bookings that include certain accommodation and travel arrangements. These terms will be advised at the time of booking. 6. If you cancel your holiday You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking or your travel agent on your behalf must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown in clause 7. Note: No refund will be due in respect of airline tickets (electronic or paper) that either require full payment at the time of booking or have been issued (normally about six weeks from departure). 7. If we change or cancel your holiday It is unlikely that we will have to make any changes to your holiday arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you of them at the earliest possible date. We also reserve the right in any circumstances to cancel your travel arrangements. For example, if the minimum number of clients required for a particular travel arrangement is not reached, we may have to cancel it. (We will advise you of minimum number together with the time limit for us to tell you if the package is cancelled, at the time of booking). However, we will not cancel your travel arrangements less than 8 weeks before your departure date, except for reasons of of unavoidable or extraordinary circumstances, or failure by you to pay the final balance. If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). If it is necessary to cancel your travel arrangements, we will pay you compensation as set out in this clause (excluding infants). In accordance with EU regulations 2111/2005 we are required to advise you of the actual carrier operating your flight. This will be shown on your booking confirmation. Any changes to the actual airline after you have received your ticket information will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Such a change is deemed to be a minor change. Other examples of minor changes include alteration of your outward/ return flights/sea crossing by less than 12 hours, changes to carrier or aircraft type, change of accommodation to another of the same standard. If we are constrained by circumstances beyond our control, to alter significantly any of the main characteristics that make up your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid. In some cases, except where the major change or cancellation arises due to unavoidable and extraordinary circumstances, we will pay compensation as detailed below (excluding infants):


IF WE MAKE A MAJOR CHANGE TO YOUR HOLIDAY Period before departure within which notice of cancellation or major change is received by us or notified to you

IF WE CANCEL YOUR HOLIDAY

IF YOU CANCEL YOUR HOLIDAY

Amount you will receive from us

Amount of cancellation charge *see note 1

More than 56 days

Nil

Deposit only

Deposit only

56 - 43 days

£5

Deposit only

30% or deposit if greater

42 – 29 days

£10

100% of holiday cost + £10

50% or deposit if greater

28 - 15 days

£15

100% of holiday cost + £15

60% or deposit if greater

14 - 8 days

£20

100% of holiday cost + £20

75% or deposit if greater

7 - 3 days

£25

100% of holiday cost + £25

100%

2 days or less

£30

100% of holiday cost + £30

100%

The compensation that we offer does not exclude you from claiming more if you are entitled to do so. Unavoidable and extraordinary circumstances mean a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. These include as examples: war, riot, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, epidemics and pandemic, and unavoidable technical problems with transport. 8. Travel Delays It is our policy that once you have checked in with your airline or ferry operator, that you are their responsibility. In common with many coastal resorts, our destinations occasionally suffer from fog and sea mists and ferry crossings can be affected by rough seas. Adverse weather conditions can result in delays and diversions and even cancellation of some services. Transport may also be cancelled due to technical problems or unavoidable and extraordinary circumstances. Except where this leads to a significant alteration to contracted services, we will not be liable for any loss or expense incurred, or obliged to refund any payment for unused accommodation or services at your destination. Should your travel be delayed or cancelled, we recommend that you have sufficient funds to obtain additional meals and accommodation. These costs may be covered by travel insurance, which is strongly recommended. 9. Accommodation Descriptions C. I. Travel Group cannot accept responsibility for representations as to the accommodation, services or food provided with the accommodation which have been made to you directly by the hotel and not by or through ourselves. In the case of half-board bookings we regret we are unable to compensate you for any meals missed due to late arrival at the hotel for any reason. 10. Disabled Passengers We do everything we can to provide the highest level of service to all our customers. If wheelchairs are required at the airport please advise us well in advance (at least 7 days). Please note we cannot arrange transfers for passengers who need to remain in their wheelchairs. We would point out that there is a possibility that airlines may charge for handling wheelchairs and aircraft lift ons/offs and we must therefore reserve the right to pass on such charges should they arise. 11. If you have a complaint If you have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier) and our representative or our local office without undue delay who will endeavour to put things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at the address shown on your confirmation giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. It is strongly recommended that you communicate any complaint to the supplier of the services in question as well as our representative or local office without delay whilst in resort. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract. Please also see clause 3 above on ABTA. 12. Our liability to you If the contract we have with you is not performed or is improperly performed by us or our suppliers we will pay you appropriate compensation if this has affected the enjoyment of your holiday arrangements. However we will not be liable where any failure in the performance of the contract is due to: you; or a third party unconnected with the provision of the holiday arrangements and where the failure is unforeseeable or unavoidable; or unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or an event which we or our suppliers, even with all due care, could not foresee or forestall. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of 2 times the cost of your holiday arrangements. Our liability will also be limited in accordance with and/or in an identical manner to (a) The contractual terms of the companies that provide the transportation for your travel arrangements. These terms are incorporated into this contract; and (b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect

of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage, and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions. You can ask for copies of the transport companies’ contractual terms, or the international conventions, from our head office at C. I. Travel Group, Heron House, Jersey Airport, Jersey, JE1 1BW. Telephone: 01534 496600. Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. Your right to a refund and/or compensation from us is set out in clause 6. If any payments to you are due from us, any payment made to you by the airline will be deducted from this amount. If it is impossible to ensure your return as scheduled due to unavoidable and extraordinary circumstances, we will bear the cost of necessary accommodation, if possible of equivalent category, for a maximum of three nights. The limit doesn’t apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, or persons in need of specific medical assistance, provided that you notified us of these needs at least 48 hours before the start of your holiday. NB this clause does not apply to any separate contracts that you may enter into for excursions or activities whilst on holiday. 13. Additional Assistance If the contract we have with you is not performed or is improperly performed as a result of failures attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers, even with all due care, could not foresee or forestall, and you suffer an injury or other material loss, we will offer you such prompt assistance as is reasonable in the circumstances. If you’re in difficulty whilst on holiday and ask us to help we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. You must pay any costs we incur, if the difficulty is your fault. 14. Passport, other ID, visa and immigration requirements For security reasons passengers require photographic identification such as a valid passport or a photo card driver’s licence. Your specific passport and visa requirements and any other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept responsibility if you cannot travel because you have not complied with any security, passport, visa or immigration requirements. 15. Excursions Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of the package holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. 16. Disruptive Behaviour: You must take responsibility for your own behaviour and that of your party. C. I. Travel Group can and will terminate your holiday arrangements if your behaviour is in our reasonable opinion, or in the reasonable opinion of any person in authority, disruptive, upsetting or dangerous to yourself or anyone else. We will not pay any refund, compensation or any costs or expenses incurred by you if we have to terminate the holiday arrangements due to your unacceptable behaviour. In this situation we will have no further responsibility for you (including any return travel arrangements). If your unacceptable behaviour means you’re not allowed to board your outward flight we will treat your booking as cancelled from that moment. You will not be entitled to nor receive a refund for the unused part of your holiday. You will be responsible for paying for all damages occasioned by your behaviour. 17. Data Protection Personal data relating to individuals shall be collected, processed, stored and used securely and in accordance with relevant data protection laws. Data may be collected (but not limited to) via our website, by email, live chat, enquiry form or over the telephone. Calls to C. I. Travel Group may be recorded for quality and training purposes. You consent to the collection, processing, storing and use of your personal data to enable us to perform the holiday. This may include providing your details to Governments, immigration, airlines, ferry operators, accommodation providers and other competent authorities and/or as may be required by law. Where consent is provided we may use your data for the purposes of marketing holidays and travel offered by C. I. Travel Group Ltd. Customers are welcome to access their own personal details held on our files. Customers can also be removed from our mailing list at any time, on request. These terms and conditions are our own, as your tour operator. It is not issued on behalf of, and does not commit carriers mentioned therein or any carriers whose services are used in the course of your travel arrangements. Please note that in accordance with Air Navigation Orders, in order to qualify for infant status, a child must be under 2 years of age on the date of its return flight.

23


4 sparkling destinations for fun in the sun....

TENERIFE MAJORCA COSTA DEL SOL BARCELONA For the latest offers giving you direct access to the Spanish sun register online at flydirect.je

To book call 01534 496677 visit www.flydirect.je or call into our offices at Heron House - next to Gama Aviation. FREE PARKING.

FLYDIRECT IS PART OF

100% financial protection guarantee


Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.