FlyDirect from Jersey to Majorca Summer 2017 by C.I. Travel Group

2017 WEEKLY DEPARTURES

17 MAY - 20 SEPTEMBER

DIRECT FLIGHTS AND HOLIDAYS FROM THE CHANNEL ISLANDS

MAJORCA

100% financial protection guarantee

First Edition Brochure: Sept 2016

Welcome to FlyDirect summer sunshine holidays and flights to Majorca 2017 This is our ‘Early Bookers’ first edition brochure featuring many of the top selling hotels from our programme in 2016 and some new additions. FlyDirect is owned and operated by CI Travel Group, a well-established Jersey based tour operator who has been operating direct holidays and flights from the islands to various Mediterranean resorts for over 40 years. This, our NEW summer programme, offers direct Wednesday day time flights from Jersey to the beautiful Balearic island of Majorca, just a 2 hour flight away.

THERE’S NOTHING BETTER THAN FLYING DIRECT – One check-in One security search One passport control

One aircraft boarding One take off One landing

MAJORCA With so much to offer, Majorca has been a firm favourite for visitors from the Channel Islands for over 40 years. Many people return year after year to enjoy the culture, the beaches, the gastronomy, the countryside and of course the wonderful climate.

HOW TO BOOK ONLINE

WITH YOUR TRAVEL AGENT

BY TELEPHONE

Search and book online through our website, and look for the latest deals and special offers for all of our holiday packages, flights and destinations.

Our friendly team are waiting to take your call if the internet isn’t your thing. Let our experts look after your holiday so you can have total peace of mind.

Visit your preferred travel agent for friendly advice and assistance face-to-face. Our partners can assist you in booking your dream, direct holiday destination.

www.flydirect.je

01534 496677

Your local high street

AT OUR NEW JERSEY OFFICE

NEW FOR 2016

For a truly personal touch, come and visit our new Jersey office. Our friendly team can help you select the perfect destination for your holiday in our new retail space next to Jersey Airport. Open Monday - Saturday, 9.00am - 5.30pm. See back cover for a map.

Heron House, Jersey Airport, JE1 1BW. Front cover image: Caló des Moro.

RESORT INFORMATION & ACCOMMODATION INDEX GPRO Valparaiso Palace & Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Barcelo Illetas Albatros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hotel Bon Sol Resort & Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Salles Hotel Marina Portals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Viva Rey Don Jaime. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hipotel Mediterraneo Hotel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Aparthotel Rosa del Mar & Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Sol Beach House Cala Blanca . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 La Pérgola Aparthotel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Mon Port Hotel & Spa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Ola Hotel el Vistamar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Allegro Ponent Playa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Club Marthas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aparthotel Ferrera Blanca . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hotel Playa Esperanza. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aparthotel Playa de Muro Suites . . . . . . . . . . . . . . . . . . . . . . . . . Grupotel Los Príncipes & Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . Grupotel Maritimo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12 13 13 14 15 15 16

Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Booking Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19

FLIGHT INFORMATION At the time of printing this brochure final flight times had not been confirmed and were still subject to approval by the Spanish and local authorities. Confirmed flight times will be shown on your booking confirmation.

• Convenient daytime direct flights to Palma, Majorca • Departures every Wednesday 17 May – 20 September inclusive • 2 hour flight time on Airbus A319 jet aircraft • Comfortable cabin seating configuration 3 – 3 The flights will be operated on an Airbus A319 aircraft owned by the Spanish carrier Volotea.

Image credit: Pedro Aragão

RETURN FLIGHTS PRICE PER PERSON from: Departure 17-May 24-May 31-May Adult £189 £259 £219 Child 2-11 £89 £209 £169 Infant 0-1 FREE FREE FREE

07-Jun 14-Jun 21-Jun 28-Jun 05-Jul 12-Jul 19-Jul 26-Jul 02-Aug 09-Aug £189 £189 £189 £189 £189 £189 £259 £259 £259 £259 £89 £89 £89 £89 £89 £139 £209 £209 £209 £209 FREE FREE FREE FREE FREE FREE FREE FREE FREE FREE

16-Aug £259 £209 FREE

23-Aug £259 £209 FREE

30-Aug £199 £149 FREE

06-Sep 13-Sep 20-Sep £259 £199 £199 £159 £99 £99 FREE FREE FREE

Please note that the flight prices shown above are correct at the time of publishing this brochure (September 2016) they are subject to availability and WILL INCREASE with demand. To check the FINAL price of your flight, visit our website www.flydirect.je call 01534 496677 contact your travel agent or visit our office.

INCLUSIVE HOLIDAYS The price grid shown underneath each individual accommodation is a ‘FROM’ per person price which includes the return flights, 7 or 14 nights accommodation, resort transfers and 1 piece of hold baggage up to 20kgs. The inclusive prices shown are for guidance only and the actual final price will be quoted to you at the time of booking. NB: There is NO refund if resort transfers are NOT required.

CHILD REDUCTIONS Children up to 11 years of age are entitled to a discount when sharing a room with 2 full paying adults.

PLEASE NOTE – THIS BROCHURE IS EDITION 1 FEATURING an initial selection of HOTELS/APARTMENTS. EDITION 2 OF THE MAJORCA BROCHURE WILL BE PUBLISHED LATER IN THE YEAR AND FLIGHT AND INCLUSIVE HOLIDAY PRICES MAY CHANGE.

MAJORCA

GPRO Valparaiso Palace & Spa

The opulent Valparaiso Palace Hotel really offers the best of both worlds, with over 22,000 square metres of immaculate grounds offering quiet and calm, but all the bustle and culture of the city of Palma on doorstep. Exploring is easy with a taxi rank and bus stop right outside, and plenty of parking for guests who prefer a hire car. Geared towards relaxation the hotel offers 2 free-form outdoor swimming pools amid landscaped gardens, and the jewel in the crown is a vast wellness spa featuring heated indoor pool, turkish bath, sauna, aroma showers, ice fountain, relaxation Deluxe Room. Based on 2 adults sharing. Bed & Breakfast basis. Flight Inclusive Prices PP, from:

PALMA

rooms, an extensive menu of treatments and much more. With 3 restaurants and 2 bars to choose from in high season the options for dining are excellent. Breakfast is an extensive buffet with show-cooking, and dinner is served a la carte. Bistro Mar Blau offers an al fresco terrace overlooking the pool. Spacious and well-designed rooms are either Deluxe or Supreme, with the latter offering panoramic views of the bay of Palma and Cathedral. All have terrace or balcony, minibar, safe, TV, seating area and air-conditioning. WiFi is available throughout the hotel.

Low Season

7 nights from

£973

14 nights from

£1,757

High Season

7 nights from

£1,120

14 nights from

£2,031

Our advice: Book a treatment and spend some time enjoying the excellent spa.

Recommended for: Luxury Lovers

Romantics

Honeymooners

Spa Lovers

Supplements pppn from: Half Board

£42

Supreme Room

£18

Above prices are indicative & subject to change without notice. For latest prices check www.flydirect.je, call 01534 496677 or ask your travel agent. Discounts may apply for children. See bottom of adjacent page.

Barcelo Illetas Albatros

The Adults Only Barcelo Illetas Albatros is a boutique style hotel, with a minimal and contemporary style. Located right on the seafront in the relaxed Illetas area, there is a good choice of shops, restaurants and bars in walking distance, and the city of Palma is a short hop away. The gardens and terrace have stunning views of the bay of Palma, and the hotel offers a large outdoor swimming pool, open air Jacuzzi and access to the sea via a small cove. Within the hotel there is a spa with swimming pool, sauna and relaxation areas, and complimentary yoga and pilates Superior Room. Based on 2 adults sharing. Bed & Breakfast basis. Flight Inclusive Prices PP, from:

ILLETAS

classes operate on the terrace in high season. The ‘Mediterraneo’ buffet restaurant offers typical Mediterranean dishes along with a large variety of international cuisine. Lunch is served on the terrace daily, and a gin bar serves the pool area. In high season there is an atmospheric rooftop ‘sky bar’ serving up cocktails with a view. Rooms are sleek and stylish with flat screen TV, airconditioning, mini-bar, safe, WiFi, and ‘raindance’ showers. It is possible to upgrade to a side or full sea view. The maximum capacity of any room is 2 adults.

Low Season

7 nights from

£749

14 nights from

£1,309

High Season

7 nights from

£1,008

14 nights from

£1,807

Our advice: After a busy day exploring nearby Palma, relax with a cocktail in the Sky Bar.

Recommended for: Couples

Sea Swimmers

Explorers

Honeymooners

Supplements pppn from: Half Board

£20

Side Sea View

£17

Sea View

£40

Junior Suite

£54

Above prices are indicative & subject to change without notice. For latest prices check www.flydirect.je, call 01534 496677 or ask your travel agent. This is an Adults Only hotel. See bottom of adjacent page.

Visit www.flydirect.je for more information. Book online or call 01534 496677.

MAJORCA

Hotel Bon Sol Resort & Spa

ILLETAS

Owned and operated by the Xamena family for 3 generations, and a truly traditional hotel in every sense of the word, the Hotel Bon Sol is decorated and furnished in an eclectic Mallorcan country house style. The hotel offers direct access to a small cove for swimming, and the closest beach with amenities is a short stroll away.

An excellent breakfast is served in the winter garden and conservatory, whilst dinner is an a la carte service in the sumptuous dining room. In high season all meals can be taken al fresco in the beachside restaurant (bookings required for dinner). Beside reception you will find a pleasant bar with shady terrace.

Features of the hotel include expansive grounds containing 3 outdoor swimming pools (one heated), and a wealth of terraces to relax and soak up the sun. There is a small but well equipped spa, fitness room and complimentary Yoga and Thai Chi classes most mornings. Children can enjoy indoor and outdoor play and landscaped mini-golf.

Each room is different from the next, yet all are comfortable and tastefully styled, and each offers balcony or terrace, TV, mini-bar, air-conditioning, and bath with overhead shower. Junior suites offer a separate seating area and all rooms sleep up to 3 adults.

Standard Room. Based on 2 adults sharing. Bed & Breakfast basis. Flight Inclusive Prices PP, from:

Low Season

7 nights from

£973

14 nights from

£1,862

High Season

7 nights from

£1,148

14 nights from

£2,087

Our advice: Take breakfast outside by the sea for the perfect start to your day. Recommended for: Couples

Romantics

Explorers

Luxury Lovers

Supplements pppn from: Half Board

£15

Junior Suite

£32

Suite

£45

Sole Occupancy

£45

High season prices refer to departures 24th and 31st May, and those between 13 July and 23 August. Return DIRECT flights, 20kg pp luggage and resort transfers are included. Longer stays are possible, please ask for a quote. Children are entitled to a discount when sharing with 2 adults and prices are on request. Supplements are per person per night.

MAJORCA

SALLES Hotel Marina Portals

PORTALS NOUS

TOP SELLER IN 2016

One of our most popular hotels year after year, the Marina Portals enjoys an ideal position with shops and bars on the doorstep, and the exclusive marina of Portals Nous is within a 10 minute stroll.

Guests can choose from a bed and breakfast or half board basis, and the smart restaurant offers a buffet service with show-cooking. This is also a small la carte tapas restaurant close to reception.

The hotel is comfortably furnished throughout and features a large garden, outdoor swimming pool, sun terrace and snack bar, along with small spa area with gym, turkish bath, indoor pool, sauna and treatment rooms. Children are catered for with their own shallow outdoor pool and large indoor play area. With the emphasis on relaxation, there are no organised activities.

Rooms are spacious and all have balcony, mini-bar, safe, TV, air-conditioning and bath with overhead shower. Views are over the hotel grounds and pool area. Family rooms may be available on request, accommodating up to 2 adults and 2 children in separated sleeping areas.

Deluxe Room. Based on 2 adults sharing. Bed & Breakfast basis. Flight Inclusive Prices PP, from:

Low Season

7 nights from

£588

14 nights from

£987

High Season

7 nights from

£770

14 nights from

£1,381

Our advice: After a day by the pool, spend an evening people watching beside the nearby marina. Recommended for: Couples

Families

Explorers

Golfers

Supplements pppn from: Half Board

£14

Sole Occupancy

£63

Visit www.flydirect.je for more information. Book online or call 01534 496677.

MAJORCA

VIVA REY DON Jaime

santa ponsa

NEW FOR 2015

Enviably positioned in Santa Ponsa and newly refurbished and upgraded to 4* standard, the Viva Rey Don Jaime is a great choice for an all-inclusive break. The sandy beach is just 200m away and the hotel is surrounded by shops, restaurants and bars.

A choice of board basis is available, with breakfast, lunch and dinner served in the new Don Jaime buffet restaurant. During the day snacks and drinks are served by the pool either side of lunch time, and the lounge bar opens all day for drinks and cocktails.

As always in the Viva chain, facilities for families here are second to none. A daily entertainment programme offers something for all ages, and the supervised mini-club for children ensures that parents have some time to enjoy the adults-only rooftop pool and terrace, and the small spa and wellness centre.

Superior rooms are attractively and comfortably decorated and feature balcony or terrace, air-conditioning, TV, safe, WiFi access, and each has bath with overhead shower. Premium rooms are on a higher floor, affording the best views, and all rooms sleep up to three people.

Standard Room. Based on 2 adults sharing. Half Board. Flight Inclusive Prices PP, from:

Low Season

7 nights from

£581

14 nights from

£973

High Season

7 nights from

£812

14 nights from

£1,415

Our advice: Take a dip in the rooftop pool whilst the children enjoy mini-club Recommended for: Couples

Families

Adventure Seekers

Fun Lovers

Supplements pppn from: All Inclusive

£24

Premium Room

£8

Premium Sea View

£16

Sole Occupancy

£44

MAJORCA

Hipotel Mediterraneo Hotel

This large Adults only hotel enjoys an enviable location, with direct access to the long sandy beach on one side, and the numerous shops and bars of Sa Coma on the other. 15,000 square metres of landscaped space belonging to the hotel provides plenty of space to spread out and relax. Features of the hotel include a full programme of entertainment, large outdoor pool with surrounding sun terrace with Balinese beds and loungers, a spacious lounge bar with professional shows, and a well-equipped and relaxing spa which includes indoor pool, sauna, steam room and gym. A range of treatments are available to book. Standard Room. Based on 2 adults sharing. Bed & Breakfast basis. Flight Inclusive Prices PP, from:

SA COMA

Offering a choice between bed & breakfast or half board basis, guests are spoiled for choice with smaller Japanese and Spanish restaurants within the hotel, in addition to the main buffet with show cooking, regular theme nights and a weekly Gala dinner. Should there be space left for lunch, there is a pizzeria at the pool side. All of the spacious and well-designed rooms have private balcony or terrace, air-conditioning, TV, safe and minibar. Some have walk in shower rather than a bath. It is possible to upgrade to a sea view room which enjoy panoramic sea views. All rooms sleep a maximum of 2 adults.

Low Season

7 nights from

£560

14 nights from

£931

High Season

7 nights from

£854

14 nights from

£1,534

Our advice: Treat yourself to a sea view room and enjoy the view.

Recommended for: Couples

Adventure Seekers

Fun Lovers

Beach Goers

Supplements pppn from: Half Board

£10

Sea View

£12

Sole Occupancy

£30

Sole Occ Sea View

£52

Above prices are indicative & subject to change without notice. For latest prices check www.flydirect.je, call 01534 496677 or ask your travel agent. This is an Adults Only Hotel. See bottom of adjacent page.

Aparthotel Rosa Del Mar

Palmanova

NEW FOR 2017

Aparthotel Rosa Del Mar is new to our programme in 2017. Renovated from top to bottom in 2013 the hotel is fresh, clean and inviting in style, and well situated just 200m from the wide sandy Son Matias beach and close to the shops, bars and restaurants of Palmanova. Features of the hotel include a large outdoor pool surrounded by comfortable loungers, a separate quiet solarium area with balinese beds, and a small spa with water circuit, sauna, steam room and relaxation area. Children are particularly well catered for with their own shallow ‘Splash’ pool with slides, Studio Apartment. Based on 2 adults sharing. Self Catering. Flight Inclusive Prices PP, from:

and a mini-club which offers entertainment all day. Studio apartments are light and spacious. Each features 2 single beds and 1 double sofa bed, sleeping up to 2 adults and 2 children in total. Each studio has air-conditioning, terrace or balcony, bathroom with walk in shower and equipped kitchen. A limited number of Junior Suites sleep 2 adults and 1 child, and offer a pool view, larger terrace and bathroom with both bath and shower. Guests can opt for their preferred board basis, from self-catering up to half board.

Low Season

7 nights from

£448

14 nights from

£746

High Season

7 nights from

£889

14 nights from

£1,569

Our advice: Grab a seat on the terrace to enjoy the professional evening entertainment.

Recommended for: Families

Beach Goers

Fun Lovers

Adventure Seekers

Supplements pppn from: Bed & Breakfast

£10

Half Board

£18

OTHER ROOM TYPES ON REQUEST

Visit www.flydirect.je for more information. Book online or call 01534 496677.

A well-known hotel and popular for many years, the Adults Only Sol Beach House Cala Blanca enjoys an enviable position right on the long sandy beach in the popular resort of Palmanova, and has recently seen the benefit of complete renovation throughout. Hotel facilities include 24 hour reception, a large outdoor pool overlooking the beach and sea beyond, indoor pool and an extensive programme of daily activities and relaxed evening entertainment to suit the adult atmosphere.

PALMANOVA

At lunchtime there is an a la carte menu available, and there is the possibility to dine outdoors at any time of day. Both a lounge bar and pool bar offer a wide range of cocktails and premium drinks. Bedrooms are comfortably refurbished in a bright and modern style reflecting the seafront location, and all have balcony or terrace, TV, WiFi, safe, minibar and bath with overhead shower. Each room has two beds side by side and sea facing rooms have panoramic views.

Part of the Sol chain and sharing their excellent reputation for dining, the restaurant offers an extensive buffet of regional and international cuisine, and show cooking.

Standard Room. Based on 2 adults sharing. Bed & Breakfast basis. Flight Inclusive Prices PP, from:

MAJORCA

Sol Beach House Cala Blanca

Low Season

7 nights from

£728

14 nights from

£1,267

High Season

7 nights from

£1,064

14 nights from

£1,919

Our advice: Curl up with a book in one of the stylish rocking chairs. Recommended for: Couples

Beach Goers

Romantics

Honeymooners

Supplements pppn from: Half Board

£25

Sole Occupancy

£80

Sea View

£26

Above prices are indicative & subject to change without notice. For latest prices check www.flydirect.je, call 01534 496677 or ask your travel agent. This is an Adults Only Hotel. See bottom of page.

MAJORCA

La Pérgola Aparthotel

Sister to the adjacent Mon Port Hotel, and sharing a guest car park and tennis court, La Pergola is an attractive and modern apartment option in the beautiful resort of Puerto Andratx, just a short walk from the many restaurants, bars and shops around the port area. Recently renovated in a modern and minimalist style, this complex is made up primarily of apartments, situated around the attractive outdoor pool area. Children can enjoy a mini-club and outdoor play area, and the complex has an indoor swimming pool and Jacuzzi. 1 Bedroom Apartment. Based on 2 adults sharing. Self Catering. Flight Inclusive Prices PP, from:

PUERTO ANDRATX

Meals are served in the large buffet restaurant, which along with the piano bar features a poolside al fresco area. Apartments are very spacious and sleep a maximum of 2 adults in a studio, or 2 adults and 1 child in a 1 bedroom. Superior Family apartments can accommodate up to 2 adults and 2 children, and a limited number of 2 bedroom apartments sleep up to 4 adults and 1 child. All have balcony, air-conditioning, safe, TV and kitchenette and are refurbished in the same modern and minimal style as the public areas.

Low Season

7 nights from

£571

14 nights from

£952

High Season

7 nights from

£753

14 nights from

£1,296

Our advice: Spend the day by the pool, before enjoying the relaxed nightlife of the nearby port.

Recommended for: Families

Explorers

Couples

Foodies

Supplements pppn from: Bed & Breakfast

£14

Half Board

£28

OTHER ROOM TYPES ON REQUEST

Mon Port HOTEL & Spa

PUERTO ANDRATX

Situated less than 10 minutes stroll from the port area of Andratx, the Mon Port is a luxury property offering everything required for a relaxing break. The large outdoor swimming pool and sun terrace provide the focus of the resort.

The attractive restaurant, complete with al fresco area, serves a hearty buffet breakfast, and offers an a la carte service in the evenings. There is also a pool bar with chill out area serving snacks during the day.

The hotel is spread throughout landscaped grounds, with the main entrance building housing reception, the restaurant, bar and wellness spa. Rooms are situated in several blocks, creating a village-like atmosphere. The Spa facility offers indoor pool, gym, and various treatments are available to book.

Rooms are large and well appointed. All have balcony or terrace with views over the pool or garden, TV, air-conditioning, safe, mini-bar and spacious bathroom with shower over bath. All rooms sleep up to 2 adults and a child and upgrades to Superior, Premium or Junior Suite are available.

Standard Room. Based on 2 adults sharing. Bed & Breakfast basis. Flight Inclusive Prices PP, from:

Low Season

7 nights from

£770

14 nights from

£1,351

High Season

7 nights from

£889

14 nights from

£1,569

Our advice: Enjoy the relaxed evening entertainment with a cocktail or two.

Recommended for: Couples

Romantics

Explorers

Foodies

Supplements pppn from: Half Board

£28

Superior Room

£15

Premium Room

£26

Junior Suite

£48

10 |

Visit www.flydirect.je for more information. Book online or call 01534 496677.

The Ola El Vistamar Hotel is a traditional style adults only hotel, in one of the most charming and picturesque parts of Majorca. 800m from the sandy beach of Cala Marcal and just 300m from restaurants, cafeterias and shops, the location could hardly be better. Part of the character of this hotel is that the restaurant and outdoor pool each lie across the quiet residential road that runs past the hotel. The outdoor pool and its adjacent snack bar are surrounded by a large sun terrace, underneath which guests will find a sauna, Turkish bath, Jacuzzi and small gym.

Standard Room. Based on 2 adults sharing. Half Board. Flight Inclusive Prices PP, from:

MAJORCA

Ola HOTEL El Vistamar

Porto Colom

The restaurant offers buffet breakfast and dinner with show cooking, and for balmy evenings has a small al fresco terrace. Rooms have been recently refurbished and are smart and fresh. All have balcony, WiFi, safe, minibar or fridge, TV and air-conditioning in high season. Suites and Junior suites offer an ‘Elite’ service including robe and slippers, fruit basket and drinks on arrival, turndown service and access to an exclusive chill out terrace and outdoor pool.

Low Season

7 nights from

£504

14 nights from

£987

High Season

7 nights from

£854

14 nights from

£1,499

Our opinion: Enjoy an after-dinner stroll along the nearby seafront. Recommended for: Couples

Explorers

Sea Swimmers

Romantics

Supplements pppn from: Side Sea View

£8

Superior Room

£18

Junior Suite

£26

Sole Occupancy

£50

Above prices are indicative & subject to change without notice. For latest prices check www.flydirect.je, call 01534 496677 or ask your travel agent. This is an Adults Only hotel. See bottom of page.

| 11

MAJORCA

Allegro Ponent Playa

One of our best-selling hotels in 2016, and situated in the ever popular area of Cala D’or, the Allegro Ponent Playa (formerly Barcelo Ponent Playa) is a large complex situated with direct access to the sandy beach at Cala Ferrera. One of the best known beaches in Cala D’or, it is no surprise that the local area offers all types of shops, eateries and activities. The hotel features include an outdoor swimming pool area with sunbathing terrace and snack bar, a further beach side snack bar, a relaxing spa area with indoor pool, turkish bath and sauna, a mini-club for children, and a full programme of activities for all ages culminating in regular evening entertainment at the popular Music Bar.

Standard Room. Based on 2 adults sharing. Half Board. Flight Inclusive Prices PP, from:

CALA D’OR

Guests can choose to book half board or all-inclusive, and the large restaurant offers an excellent buffet along with show-cooking. Rooms are clean, simplistically styled and sleep a maximum of 3 adults, or 2 adults and 1 child. Some have views across the beach and cove. All rooms have a balcony or terrace, air-conditioning, TV, and bath with overhead ‘rain effect’ shower. WiFi is available throughout the hotel.

Low Season

7 nights from

£448

14 nights from

£875

High Season

7 nights from

£749

14 nights from

£1,289

Hop on a glass bottom boat trip, departing from right outside the hotel. Recommended for: Beach Goers

Families

Explorers

Fun Lovers

Supplements pppn from: All Inclusive

£20

Sole Occupancy

£20

Sea View

£12

12 |

Visit www.flydirect.je for more information. Book online or call 01534 496677.

Always popular with our clients, Club Marthas is a large modern complex of studios and one-bedroom apartments situated on the outskirts of Cala D’or, 5 minutes from a sandy beach and with a number of shops, bars and restaurants in reach. The complex itself has a choice of swimming pools situated amongst the gardens, a daily activity programme for adults, teens and children, mini-club for children from 4 years old, tennis court on site, and nightly entertainment in the spacious and comfortable bar. Guests can choose any board basis from self-catering up to Studio. Based on 2 adults sharing. Self Catering. Flight Inclusive Prices PP, from:

MAJORCA

Club Marthas

CALA D’OR

half board, offering complete flexibility. The main restaurant is buffet style and includes show-cooking and a wide range of options, changing daily. There is also a traditional Italian style pizzeria on site, and an a la carte restaurant for snacks and drinks during the day. Apartments are modern, well-maintained and equipped to a high standard. Each has kitchenette, TV, balcony or terrace, air-conditioning, safe and cleaning service. Cosy studios sleep 2 people in two single beds, and larger 1 bedroom apartments sleep up to 4 adults, or 2 adults and 2 children.

Low Season

7 nights from

£441

14 nights from

£693

High Season

7 nights from

£802

14 nights from

£1,394

Our advice: Relax by the pool whilst the children are kept busy in ‘Molly Club’

Recommended for: Families

Fun Lovers

Explorers

Adventure Seekers

Supplements pppn from: Bed & Breakfast

£12

Half Board

£24

OTHER ROOM TYPES ON REQUEST

Aparthotel Ferrera Blanca

CALA D’OR

NEW FOR 2017

New to Flydirect for 2017, Aparthotel Ferrera Blanca is in the ever-popular resort of Cala D’or, and has direct access (via steps) to the beautiful sandy beach of Cala Ferrera. The centre of this family-orientated resort is around 15 minutes stroll away. The large resort is split between 10 low-rise blocks of rooms, linked together by attractive gardens. There are no less than 4 outdoor swimming pools to choose from, one of which is a ‘Splash!’ pool specifically for children, with two Superior Room. Based on 2 adults sharing. All Inclusive. Flight Inclusive Prices PP, from:

distinct areas designed to keep all age groups busy. There is an activity programme for all age groups, however if you prefer to relax in peace and quiet this isn’t hard to find. Double rooms are in quieter blocks and sleep a maximum of 2 adults and 1 child, or 3 adults. Each also has space for a cot. Amenities of the room include balcony or terrace, TV, WiFi, airconditioning and bathroom, some with walk-in shower. Suites are larger, sleeping up to a maximum of 4 adults and 1 infant.

Our advice: Don’t forget to try the Italian Restaurant for dinner at least once!

Recommended for: Families

Beach Goers

Couples

Fun Lovers

Ferrera Blanca offers All-Inclusive to all guests.

Low Season

7 nights from

£749

14 nights from

£1,344

High Season

7 nights from

£1,036

14 nights from

£1,863

Supplements pppn from: Suite

£22

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MAJORCA

Hotel Playa Esperanza

PLAYA DE MURO

Enjoying a high number of repeat clients from all over Europe, the Playa Esperanza Hotel is situated right on the sea front of Playa Du Muro beach. Local shops, bars and restaurants are nearby and the national park de S’Albufera with a variety of wildlife is a short distance away.

Breakfast and dinner are served in the large and attractive buffet restaurant where national and international dishes are available. There is also an attractive pool-side snack bar serving lunch and drinks, and the main hotel lounge bar where entertainment takes place each evening in summer.

Set in 60,000 square metres of well-kept grounds the hotel features a large outdoor swimming pool with separate children’s pool, tennis court and multi-sports court, a spa with water circuit, vichy shower and Jacuzzi, and a popular mini-club providing a full diary of activities, supervised for children 4 years or older.

Rooms are refurbished in a fresh style and all feature balcony or terrace, air-conditioning, TV and minibar. Some have walk in shower, and most have views over the gardens, pool, nearby national park or lateral views of the sea. Each room sleeps a maximum of 3 people.

Standard Room. Based on 2 adults sharing. Half Board. Flight Inclusive Prices PP, from:

Low Season

7 nights from

£763

14 nights from

£1,337

High Season

7 nights from

£959

14 nights from

£1,709

Our advice: Relax in the spa whilst the children enjoy the mini-club. Recommended for: Families

Couples

Beach Goers

Fun Lovers

Supplements pppn from: Side Sea View

£8

Sole Side Sea View

£32

Sole Occupancy

£19

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Visit www.flydirect.je for more information. Book online or call 01534 496677.

MAJORCA

Aparthotel Playa De Muro Suites

PLAYA DE MURO

NEW FOR 2017

New to Flydirect for 2017, Aparthotel Playa De Muro Suites is another of the popular Mar chain of good quality family hotels in Majorca. Situated in the popular family friendly area of Playa De Muro and just 150m from the white sandy beach, the location could hardly be better. Renovated from top to bottom in 2014 in a fresh contemporary style, highlights of the hotel include an outdoor swimming pool and sun terrace and regular entertainment for all ages. Across a quiet residential road from the main building you’ll find a fantastic ‘Splash!’ pool for children and a la carte Studio. Based on 2 adults sharing. All Inclusive. Flight Inclusive Prices PP, from:

restaurant with views across S’Albufera Nature Reserve. Rooms are modern and stylish, in-keeping with the rest of the hotel. Junior Suites sleep up to 3 adults or 2 adults and 1 child, and larger families can book a suite which sleeps up to 2 adults and 2 children. Each room has a balcony or terrace, air-conditioning, walk in shower, WiFi access and satellite TV.

Our advice: Have dinner in the a la carte restaurant and enjoy the sunset.

Recommended for:

The board basis is All-Inclusive, and meals can be taken either in the main buffet restaurant, or the smaller a la carte restaurant which opens 3 nights per week (bookings required).

Low Season

7 nights from

£588

14 nights from

£1,078

High Season

7 nights from

£1,050

14 nights from

£1,891

Families

Beach Goers

Fun Lovers

Explorers

Supplements pppn from: Suite

£30

Grupotel Los Príncipes & SPA

Another popular Grupotel property in the Playa Du Muro area, the Los Principes enjoys an enviable position right on the wide sandy beach, and with restaurants and bars just steps away. There is far more to this hotel than just the fantastic location, with a large outdoor pool and sunbathing area in lush gardens, dedicated children’s pool, mini-club and play area, and a full programme of events and entertainment for all age on a daily basis. There are also a tennis court and multi-sports facility nearby. Standard Room. Based on 2 adults sharing. Bed & Breakfast basis. Flight Inclusive Prices PP, from:

PLAYA DE MURO

Breakfast and dinner are served buffet style in the main restaurant, where a varied range of options is always available. Show-cooking is offered daily and there are themed evenings regularly. At lunchtime the seafront bistro is open serving a variety of snacks, salads and pasta. Rooms sleep a maximum of 3 people, and each has balcony or terrace, air-conditioning, safe, minibar, TV, WiFi access, and some have walk in shower. Rooms have views over the gardens or pool, and upgrades are available to lateral sea view.

Low Season

7 nights from

£532

14 nights from

£875

High Season

7 nights from

£889

14 nights from

£1,569

Our advice: Relax and rejuvenate in the on-site Spa.

Recommended for: Couples

Beach Goers

Adventure Seekers

Families

Supplements pppn from: Half Board

£10

Sole Occupancy

£45

Side Sea View

£12

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MAJORCA

GRUPOTEL MARITIMO

ALCUDIA

One of our top selling hotels year after year, the Grupotel Maritimo is located across the road from the wide sandy beach and a few minutes stroll from the nearest shops and restaurants. Extensive refurbishment in recent years has brought a new lease of life to this old favourite.

With a choice of board basis’ available, the Maritimo has a great reputation for providing an extensive choice in the large buffet restaurant, including show-cooking. The lounge bar beside the pool offers lunch and snacks, along with a wide range of drinks and cocktails.

The hotel features include 2 outdoor swimming pools with ample space to relax around them, and a relaxation area within that offers indoor heated pool, Jacuzzi, sauna, Turkish bath and some treatments available to book. Entertainment is provided for all ages throughout the day and into the evening.

Rooms are refurbished in a modern and bright style, and all are equipped with air-conditioning, safe, balcony or terrace, most overlooking one or the other swimming pool, TV, minibar and all have walk in shower. Rooms sleep a maximum of 3 adults.

Standard Room. Based on 2 adults sharing. Bed & Breakfast basis. Flight Inclusive Prices PP, from:

Low Season

7 nights from

£525

14 nights from

£861

High Season

7 nights from

£868

14 nights from

£1,527

Our advice: After a day by the pool, spend an evening people watching beside the nearby marina. Recommended for: Couples

Beach Goers

Families

Fun Lovers

Supplements pppn from: Half Board

£8

Sole Occupancy

£45

Side Sea View

£13

16 |

Visit www.flydirect.je for more information. Book online or call 01534 496677.

Important Information A copy of our full booking terms and conditions are shown on pages 18 and 19 within this brochure which you should retain for your own records and that can also be viewed on www.flydirect.je

What the price includes

Balearic Sustainable Tourism Tax

• Return flights between Jersey and Majorca

The Balearic Parliament introduced the above tax which became effective on 1st July 2016.

• Accommodation as confirmed • Meal plan as chosen (except self catering apartments) • Return transfers in resort between the airport and selected hotel/ apartment • Passenger taxes, fuel surcharges, currency exchange rates as known at September 2016 • Services of our appointed representative in resort NB: A financial protection fee of £2.50 per person will be added to your invoice.

Return transfers and resort representatives are only provided for properties within this brochure.

The tax is applicable to all tourist accommodations and varies according to the grade between 1 and 2 euros per night plus VAT and is payable DIRECT to the accommodation provider during the stay.

equipment and can only be carried on the day subject to space being available. Due to the restrictions of Jersey airport all allowances will be strictly adhered to.

Insurance

Flight Information and details

We strongly advise that you take out comprehensive travel insurance at the time of booking, in order to be covered for any eventuality both before and during your holiday. Your Travel Agent may be able to offer this, alternatively please speak to your usual insurer.

The flights will be operated by Spanish carrier Volotea on an Airbus A319 type jet aircraft.

Child Reductions

Baggage Allowance The hold baggage is limited to 20kg per person plus a small bag which may be taken on board as cabin baggage, maximum weight 5kg. Infants under 2 years of age are allowed 10kg hold baggage plus a folding pushchair. NB: A charge will be made for the carriage of golf clubs and any other sports

Our Responsibility We have been diligent in the choice of our local in resort representative and the airline who will operate our programme, and confirm that they are reputable. However it must be appreciated that we neither own the aircraft, nor any other transportation, nor the accommodation at which you stay, our control is therefore subject to the terms and conditions of those operators of the airlines, other transportation and accommodation providers concerned. Hotels and Meals Wherever possible alongside the description of each property in this brochure we have printed the Tripadvisor grading as known in September 2016. This brochure contains a range of hotels and apartments in each of the resorts featured, however we appreciate that it is not possible to feature every property in every resort, if you have a favourite that is not featured, please let us know and we will do our utmost to secure the accommodation for you at advantageous rates. Accommodation in this brochure is based on twin or double-bedded rooms. Single rooms may be available but will be at a supplementary charge. ALL INCLUSIVE – The All Inclusive package varies from hotel to hotel, but as a rule it generally includes breakfast, lunch, dinner, plus snacks and ice-creams and local drinks. Serving times vary and premium branded drinks may attract a supplement. Please check with the hotel reception to confirm what exactly is included. BED AND BREAKFAST – means you are entitled to breakfast only at the hotel. HALF BOARD – means you are entitled to breakfast and dinner at the hotel. Some hotels may allow you to take lunch rather than dinner on occasion; please check with reception. SELF CATERING – means no meals are included. Meals are almost always available to buy on-site, and your apartment or room will have light cooking facilities available. No refunds will be given for meals not taken or missed due to travel arrangements or delays. Hotels will not guarantee a hot meal for late arrivals, although a cold meal will often be provided. Tea or coffee after meals may be charged additionally at some hotels, and unless specified in the hotel description, meals will be served buffet style. YOUR HOTEL ROOM – Hotels will not normally guarantee a particular room or floor position, and unless we confirm in writing that a request is guaranteed, then no responsibility is accepted. Although we cannot guarantee particular rooms, all requests made at the time of booking are passed on to our agents in resorts. NB: The bedroom image shown in this brochure may not be the exact type of room you will be allocated to on arrival at your hotel. HOTEL FACILITIES – Please note that in-room amenities such as minibar, safe and WiFi access, along with hotel facilities such as spa access, sports court hire and mini-club activities may be subject to local charges. These charges vary from hotel to hotel, and we advise that you check with reception for up to date advice. We have secured firm allocations in the majority of establishments featured in this brochure, and can normally offer immediate confirmation of your holiday arrangements.

Children up to 11 years of age may be entitled to a discount when sharing a room with 2 full paying adults. At selected properties the first child stays FREE* on this basis. Please look out for the symbol. Infants under the age of 2 years not requiring their own seat will be carried FREE of charge. * Supplements for upgraded room type or board basis may still apply.

NB: All allocations are subject to release back to our agents and once released your preferred accommodation may be difficult to confirm, it is essential therefore in order to ensure your first choice you BOOK EARLY. Infirm or disabled passengers Some of the hotels featured within this brochure have specially adapted rooms for those with a disability, and various levels of airport assistance are available from borrowing a wheelchair for long distance, to ambu-lift onto the aircraft. We will do our utmost to accommodate passengers with any form of disability, however we must have full details of any infirmity or disability in writing in order to make the appropriate arrangements. Alterations If you wish to make any changes to your holiday arrangements after they have been confirmed, we reserve the right to charge £30.00 per person if we are able to meet your request. For amendments to accommodation, flight or passenger name within six weeks of departure, cancellation charges will apply. Holiday Prices All flights and holiday prices in this brochure have been costed on fuel prices, exchange rates and hotel/transfer tariffs at the time of printing (September 2016). With increased security measures and the current volatility of fuel prices and currency exchange, extra fees and surcharges are often introduced at short notice and we reserve the right to pass on any such increases to the client. In the event of any such increases by the airlines and/or hoteliers and/or transport providers these increases will be passed on to the client. Every reasonable endeavour will be made to minimise any increases but in any event we will absorb the first 2% of surcharge on inclusive holidays. Delays or Diversions In the unlikely event of this happening either at the beginning or the end of your holiday, then any expenses incurred, i.e. for extra overnight accommodation, meals, taxis etc. are your own responsibility it is essential therefore that you carry sufficient cash or a credit card to cover any such expenses. Please note however, if you have taken out travel insurance, you may be able to make a claim for a compensation payment. This payment is not meant to reimburse any out of pocket expenses incurred; it is a one-off compensation payment. Brochure Accuracy The majority of the properties in this brochure have been visited by FlyDirect staff and every effort is made by us to give an accurate description as possible for each property. All facilities mentioned in the descriptions are generally available for the duration of the brochure but in certain circumstances their provision may be limited or unavailable, e.g. weather conditions, maintenance periods, low occupancy etc. We ask you to note that the provision of these facilities and any charges imposed for their use are totally outside the control of FlyDirect. Our agent’s address in Palma, Majorca Destination Services Complejo Mirall Balear Cami de Son Frangos, 100 07007 Palma de Mallorca

SEPT 2016

You may have a favourite hotel not featured in this brochure, and we are often able to obtain preferential rates, so do not hesitate to ask if you would like us to quote for a specific hotel or apartment.

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C. I. Travel Group Booking Conditions Last updated on 01 October 2015 (v12 151001) Your contract is with C. I. TRAVEL GROUP LTD (hereinafter known as C. I. Travel Group), trading as C. I. Travel, jerseytravel.com, guernseytravel.com, Airways Holidays, Travtel, FlyDirect and Bontour, (registered in Jersey no. 23569), a member of ABTA. 1. Your holiday contract When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as we issue our confirmation invoice or the booking is confirmed on our website. This contract is made on the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so. If it has not been possible for you to have seen these terms and conditions, or cancellation charges were not made known to you at the time of booking and you are not happy to proceed, please return all documentation to us within seven days. Your booking will be cancelled and your monies will be returned in full, provided you have not commenced your travel. This option does not apply if your booking was made within 10 weeks of travel or where certain airlines and accommodation providers require full payment at the time of booking. 2. Your financial protection a) Holidays and flights booked and departing from the United Kingdom We provide full financial protection for our package holidays. For flight-based holidays this is through our Air Travel Organiser’s Licence number 1965. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website at www.atol.org. uk. When you buy a package holiday that doesn’t include a flight, protection is provided by way of a bond held by ABTA with Royal & Sun Alliance Insurance Plc. and Travel & General Insurance Company Plc. When you buy an ATOL-protected flight or flight-inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative).In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable).You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme b) Holidays and flights booked and departing from The Channel Islands We provide full financial protection for our package holidays, by way of a bond held by ABTA with Royal & Sun Alliance Insurance Plc. and Travel & General Insurance Company Plc. For your financial protection, £2.50 per person (excluding infants) is added to your confirmation whether travelling by air or sea. Please note this charge is subject to alteration and any increase will be advised at the time of booking. 3. ABTA We are a member of ABTA, membership number V0300. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. 4. Your holiday price a) We reserve the right to increase or decrease published prices of any holiday. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. Where verbal quotations have been made to you, it is possible for errors to occur. Where quotations made are subsequently found to be incorrect, we reserve the right to amend the price quoted even if the confirmation invoice has been issued. If this occurs, you will have the right to cancel the holiday and receive a full refund of monies paid. b) When you make a booking you must pay a deposit, the amount of which will be advised at the time of booking and if required the insurance premiums for the holiday arrangements. The contract with the insurance company is in force

18 |

from the date we receive your premium. The balance of the price of your travel arrangements must be paid at least 8 weeks before your departure date. If you book less than 8 weeks from departure you must pay the total cost of your holiday on booking. All payments due can be made by credit or debit card or by cheque made payable to C. I. Travel Group. There is no charge for paying by debit card or cheque. Due to charges imposed on us by bank or intermediaries, a transaction fee is applied to all credit card payments. Currently (October 2015) this fee is 2.5%. Please note that these charges may be amended at any time without notice. If the balance is not paid in time, we shall cancel your travel arrangements and retain your deposit. In the event of a cheque not being honoured by the bank on which it is drawn we will make a charge of £50 to cover the bank charges and our administration costs. Where accommodation, travel or other arrangements are purchased from suppliers in currencies other than £ sterling, these are priced at the exchange rate applicable at the time of publication and/or quotation. c) Changes in transportation and accommodation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your holiday arrangements may change after you have booked. However, there will be no change within 30 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your holiday arrangements, which excludes insurance premiums and any amendment charges. You will be charged the amount over and above that, plus an administration charge of £1 per person together with an amount to cover agents’ commission. If this means you have to pay an increase of more than 10% of the price of your holiday arrangements, you will have the option of accepting a change to another holiday if we are able to offer one, (if this is of equivalent or higher quality you will have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. (Note: a full refund will not apply in respect of airline tickets that require full payment at the time of booking.) We will consider an appropriate refund of insurance premiums if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. d) All monies you pay to the travel agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us for as long as we do not fail. If we fail, any money held at the time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. 5. If you change your booking If, after your confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking or your travel agent. You will be asked to pay an administration charge of £30 per person and any further cost we incur in making this alteration. If all names change on a booking, then cancellation charges will apply. You should be aware that these costs could increase the closer to departure date that changes are made and you should contact us as soon as possible. A change made within 6 weeks of departure and affecting the UK airport/port, date or holiday duration or the number of passengers will result in the cancellation of the original booking and may be subject to the scale of charges described in clause 7. Note: Different cancellation terms, up to 100%, may apply for bookings that include certain accommodation and travel arrangements. These terms will be advised at the time of booking. 6. If you cancel your holiday You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking or your travel agent on your behalf must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown in clause 7. Note: No refund will be due in respect of airline tickets (electronic or paper) that either require full payment at the time of booking or have been issued (normally about six weeks from departure). 7. If we change or cancel your holiday It is unlikely that we will have to make any changes to your holiday arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you of them at the earliest possible date. We also reserve the right in any circumstances to cancel your travel arrangements. For example, if the minimum number of clients required for a particular travel arrangement is not reached, we may have to cancel it.

Visit www.flydirect.je for more information. Book online or call 01534 496677.

However, we will not cancel your travel arrangements less than 8 weeks before your departure date, except for reasons of force majeure or failure by you to pay the final balance. If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). If it is necessary to cancel your travel arrangements, we will pay you compensation as set out in this clause (excluding infants). In accordance with EU regulations 2111/2005 we are required to advise you of the actual carrier operating your flight. This will be shown on your booking confirmation. Any changes to the actual airline after you have received your ticket information will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Such a change is deemed to be a minor change. Other examples of minor changes include alteration of your outward/return flights/sea crossing by less than 12 hours, changes to aircraft type, change of accommodation to another of the same standard. If we make a major change to your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid. In some cases, except where the major change or cancellation arises due to reasons of force majeure, we will pay compensation as detailed below (excluding infants): IF WE MAKE A MAJOR CHANGE TO YOUR HOLIDAY Period before departure within which notice of cancellation or major change is received by us or notified to you

IF WE CANCEL YOUR HOLIDAY

IF YOU CANCEL YOUR HOLIDAY

11. If you have a complaint If you have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier) and our representative or our local office immediately who will endeavour to put things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at the address shown on your confirmation giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. It is strongly recommended that you communicate any complaint to the supplier of the services in question as well as our representative or local office without delay whilst in resort. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract. Please also see clause 3 above on ABTA. 12. Our liability to you If the contract we have with you is not performed or is improperly performed by us or our suppliers we will pay you appropriate compensation if this has affected the enjoyment of your holiday arrangements. However we will not be liable where any failure in the performance of the contract is due to: you; or a third party unconnected with the provision of the holiday arrangements and where the failure is unforeseeable or unavoidable; or unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or an event which we or our suppliers, even with all due care, could not foresee or forestall. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of 2 times the cost of your holiday arrangements. Our liability will also be limited in accordance with and/or in an identical manner to (a) The contractual terms of the companies that provide the transportation for your travel arrangements. These terms are incorporated into this contract; and

Amount you will receive from us

Amount of cancellation charge (excluding Insurance premium ) *see note 1

More than 56 days

Nil

Deposit only

56 - 43 days

£5

Deposit only

30% or deposit if greater

42 – 29 days

£10

100% of holiday cost + £10

50% or deposit if greater

28 - 15 days

£15

100% of holiday cost + £15

60% or deposit if greater

14 - 8 days

£20

100% of holiday cost + £20

75% or deposit if greater

7 - 3 days

£25

100% of holiday cost + £25

100%

2 days or less

£30

100% of holiday cost + £30

100%

The compensation that we offer does not exclude you from claiming more if you are entitled to do so. If we cancel or make a major change and you accept a refund, we will provide a full refund of your travel insurance premiums if you paid them to us and can show that you are unable to transfer or reuse your policy. Force Majeure means that we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. These can include, for example, war, riot, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, epidemics and pandemic, unavoidable technical problems with transport. 8. Travel Delays It is our policy that once you have checked in with your airline or ferry operator, that you are their responsibility. In common with many coastal resorts, the destinations in this brochure occasionally suffer from fog and sea mists and ferry crossings can be affected by rough seas. Adverse weather conditions can result in delays and diversions and even cancellation of some services. Transport may also be cancelled due to technical problems or force majeure. Except where this leads to a significant alteration to contracted services, we will not be liable for any loss or expense incurred, or obliged to refund any payment for unused accommodation or services at your destination. Should your travel be delayed or cancelled, we recommend that you have sufficient funds to obtain additional meals and accommodation. These costs may be covered by travel insurance, which is strongly recommended (see C. I. Travel Group insurance). 9. Accommodation Descriptions C. I. Travel Group cannot accept responsibility for representations as to the accommodation, services or food provided with the accommodation which have been made to you directly by the hotel and not by or through ourselves. In the case of half board bookings we regret we are unable to compensate you for any meals missed due to late arrival at the hotel for any reason.

(b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage, and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions. You can ask for copies of the transport companies’ contractual terms, or the international conventions, from our head office at C. I. Travel Group, Heron House, Jersey Airport, Jersey, JE1 1BW. Telephone 01534 496600. Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. Your right to a refund and/or compensation from us is set out in clause 6. If any payments to you are due from us, any payment made to you by the airline will be deducted from this amount. NB this clause does not apply to any separate contracts that you may enter into for excursions or activities whilst on holiday. 13. Prompt assistance in resort If the contract we have with you is not performed or is improperly performed as a result of failures attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers, even with all due care, could not foresee or forestall, and you suffer an injury or other material loss, we will offer you such prompt assistance as is reasonable in the circumstances. 14. ID, passport and immigration requirements For security reasons passengers require photographic identification such as a valid passport or a photo card driver’s licence. Your specific passport and visa requirements and any other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept responsibility if you cannot travel because you have not complied with any security, passport, visa or immigration requirements. 15. Excursions Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of the package holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. These terms and conditions are our own, as your tour operator. It is not issued on behalf of, and does not commit carriers mentioned therein or any carriers whose services are used in the course of your travel arrangements. Please note that in accordance with Air Navigation Orders, in order to qualify for infant status, a child must be under 2 years of age on the date of its return flight.

DATA PROTECTION 10. Disabled passengers All personal data collected via our websites will only be used for the purpose of We do everything we can to provide the highest level of service to all our marketing the holidays and travel offered by C.I. Travel Group Ltd. Customers customers. If wheelchairs are required at the airport please advise us well in are welcome to access their own personal details held on our files. Customers advance (at least 7 days). Please note we cannot arrange transfers for passengers can also be removed from our marketing list at any time, on request. who need to remain in their wheelchairs. We would point out that there is a High season prices refer to departures 24th andwheelchairs 31st May, and those between 13 July and 23 August. Return DIRECT flights, 20kg pp luggage and resort transfers are included. possibility that airlines may charge for handling and aircraft lift ons/offs and westays mustare therefore the for right to passChildren on suchare charges should they arise. Longer possible,reserve please ask a quote. entitled to a discount when sharing with 2 adults and prices are on request. Supplements are per person per night.

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Specially selected holidays from FlyDirect Our carefully selected accommodation choices in Majorca ensure that you can experience a holiday in the sun, tailored to your needs. We endeavour to visit as many hotels and self-catering properties that are featured in this brochure as possible, and will be able to answer any questions that you may have.

✓ Location

Close to the beach, in the centre of everything, or a little further away, locations that should suit everyone.

✓ Hotel or self-catering

Some travellers look for all - inclusive resorts, whilst others seek local experiences and the freedom of looking after themselves. We offer both.

✓ Fun with the family

Activities, swimming pools, water parks and mini-clubs – our selection of family hotels offer something for all ages.

✓ Adults only

For those craving a relaxing holiday with less hustle and bustle, adults-only hotels are ideal.

✓ Trusted, branded hotels

From Sol to Melia and H10, we work with some of the best-known names in the business.

✓ Your budget

When it comes to holidays, we all have a different budget and different expectations. We have worked hard to offer a range of options for all budgets, from friendly value to world-renowned luxury.

For a personal touch visit our new Jersey Office CI Travel Group, Heron House (next to Gama Aviation), Jersey Airport, JE1 1BW. Free parking. Opening hours: Monday - Saturday, 9.00am - 5:30pm.

FlyDirect is part of

C.I. Travel Group

Visit www.flydirect.je for more information. Book online or call 01534 496677.