Understanding Cebu Pacific's Flight Change Options
1. Voluntary Rebooking
Cebu Pacific allows passengers to rebook their flights up to two hours before the scheduled departure. This flexibility is beneficial for those with changing travel plans. To initiate a rebooking:
● Visit the Manage Booking page on the Cebu Pacific website
● Log in using your MyCebuPacific account
● Select the flight you wish to change and follow the prompts.
Please note:
● Fare differences and change fees may apply
● Destinations or flight sequences cannot be altered
● No limit to the number of times you can rebook your flight
2. Voluntary Cancellation
Cancellation is permitted under specific conditions:
● CEB Flexi Fare Bundle or CEB Flexi add-on: Allows free cancellation up to two hours before departure and conversion to a Travel Fund.
● Without these add-ons, cancellation and conversion to a Travel Fund are available if:
○ Your flight was cancelled by Cebu Pacific.
○ Your flight had a schedule change of at least one hour
○ You were denied entry by immigration.
○ You are a pregnant mother unfit to fly
○ A guest is medically ill or has died, or a guest's immediate family member has died
Key Considerations
● Fare Differences: When rebooking, any increase in fare must be paid at the time of modification
● Advance Notice: It's advisable to inform the airline of changes as early as possible to minimize potential fees.
● Add-ons: Additional services like seat selection or baggage allowance may need to be reselected and repurchased
How to Rebook or Cancel Your Flight
To rebook or cancel your Cebu Pacific flight:
1 Visit the Cebu Pacific Website: Navigate to the Manage Booking page
2 Log In: Use your MyCebuPacific account credentials
3 Select Your Booking: Choose the flight you wish to modify
4 Follow the Prompts: Complete the necessary steps to rebook or cancel
For assistance, you can contact Cebu Pacific's customer service
FAQs
Q1: Can I rebook my flight multiple times?
Yes, Cebu Pacific allows unlimited rebooking up to two hours before departure
Q2: Is the rebooking fee refundable?
Rebooking fees are generally non-refundable
Q3: What if my new flight is more expensive?
You will need to pay the fare difference at the time of rebooking
Q4: Can I rebook a ticket purchased through a travel agency?
Yes, but you may need to coordinate with the agency for modifications
Need Assistance?
Navigating flight changes can be complex If you need help with your Cebu Pacific flight change, our Online Travel Agency (OTA) is here to assist you Contact us at +1 (877)-790-8194 for personalized support.
Conclusion
Understanding the Cebu Pacific flight change policy ensures that you can manage your travel plans effectively. Whether you need to rebook or cancel, knowing your options and the associated conditions can save you time and money Remember, if you need assistance, our OTA is just a call away at +1 (877)-790-8194