Maximizing the skills of the local African Workforce.
Basile KOUAMEN
27 years Professional in FMCG operations management Experienced in Food & Beverages manufacturing
My Passions
My Home • Married to Celestine; 3 kids
My Key Facts
My Education
oExecutive career at Nestle S.A for 20 years
• MSc in Food Science Engineering
o Strong Expatriate experience across Central & Western Africa
•Academy Excellence Award by H.E Paul BIYA , President of Republique du Cameroon
Factory Mgr. Flowergate Nigeria Factory Mgr. Dakar Senegal Production Mgr. Agbara Nigeria Production Mgr. Douala Cameroon
• MBA in Leadership in HR & Sustainability
oLes Brasseries du Cameroon (Coca Cola plant Mgr.)
• Leadership course at London Business school UK
• Music and Driving • Play Tennis and Golf. • After work and social interactions • Family life. • Adding Value to People
My Success Stories o Completion and start-up of a state of arts Factory (110 M$) for Nestle Nigeria (Flowergate Factory) o Capacity increase Investment over 20 M$ Nestle Senegal for capacities increase. o Change of Productivity business model in Nestle Nigeria & Cameroon o Building Human Capabilities
3 October 2014
2
Central & West Africa Region
AGENDA
Some few definitions Some theories of successful use of a workforce Sharing my experiences. Ethics and Governance in School ??? Illustrative Pictures
Central & West Africa Region
My Success Stories o Completion and start-up of a state of arts Factory (110 M$) for Nestle Nigeria (Flowergate Factory) o Capacity increase Investment over 20 M$ Nestle Senegal for capacities increase.
o Change of Productivity business model in Nestle Nigeria & Cameroon o Building Human Capabilities
Maximizing the skills of the local African Workforce.
Central & West Africa Region
Pioneering a GREEN FIELD to ….
A STATE OF ARTS Factory
05-2009
In a HOT Zone !!
09-2009 With good Know How
02-2011
06-2013
100% local HR
Central & West Africa Region Definition :
Maximizing the skills of the local African Workforce.
Maximizing / Optimizing : is making something (act, design, system, decision. etc.) as fully perfect, functional or effective as possible.
Central & West Africa Region Definition :
Maximizing the skills of the local African Workforce.
Skills • Set of Knowledge and Working Principles • Moral and values That define or direct us to the right choice
Maximizing /Optimizing the Skills of local workforce is therefore • making the indigenous work force as effective as they can be, • whilst maintaining the principles and values of organization • and adding value to themselves and the community.
Central & West Africa Region
How can we optimize the use of the local Workforce? It starts with a thorough understanding of the local culture Understanding the strengths and weaknesses of the Team members and leverage on them. Communicate and live the core values of the enterprise. Having clear strategy and setting clear objectives :Get BUY-IN Define clear roles and responsibilities Measure, Value and recognize the achievements,
‌‌then Celebrate Milestones and Recognize People.
We turned a Green field into a highly automated Factory Today, after 3 years, it is fully productive and is a profitable Factory. I am proud to be Nigerian. I can’t believe this . Thanks to our Top Management for this wonderful opportunity that we can showcase ourselves to the entire world Thanks for all the training and exposures. Oloyede Olayemi Production supervisor Flowergate Factory 7 years with Nestlẽ
• 110 M$ investment • 20 Months Construction • Vertical START-UP •All Compliance in Place.
Central & West Africa Region
Comfort Zones
Unknown !!!!
Capital to invest
Governance and Policies
Technology
Infrastructures
Know how
Local Capability
Central & West Africa Region
From GREEN FIELD to a STATE of Arts Factory
Local Capability • • •
05-2009
06-2013
Get The right people
Borrowed Few experienced hands From Sister Factory Recruit Fresh hands From Universities or technical school Consideration to local community is Key
1. Define the right principles , values or processes for the job. 2. Educate and Train people. 3. Apply ( Do the work ) 4. Check achievement ( Qty, Quality , time) 5. Coach ( Feed back, Motivation , Recognition)
STRONG MANAGEMENT LEADERSHIP is Key
Understanding LOCAL CULTURE is important
Central & West Africa Region
Leadership Team Building session 11 direct reports, 4 nationalities ( both from CWA region) S.W.O.T of Team members Understanding of the Local culture Discussing the GOALS : Setting Clear Objectives and define strategies Defining ROLES and RESPONSABILITIES with Clear Actions list.
Team members taking the OWNERSHIP with PASSION ( Review and Self Motivations)
Central & West Africa Region
Then we defined the strategy and set the objectives Our Key priorities
Central & West Africa Region
Building a STRONG WORKFORCE
Discussing the GOALS and get the BUY-IN : (Setting Clear Objectives and define strategies)
30% initial workforce from Sister company 70% from External recruitment sources ( Pressure from the local community )
Prior exposures at Agbara Factory Prior Exposures at sisters factory in CWA Prior exposures to manufacturers for Factory and Site Acceptance tests (technology and knowledge transfer ) Defining roles and responsibilities with Clear Actions list. Constant Review of activities and MOTIVATION
Central & West Africa Region
Building a STRONG WORKFORCE
OPEN COMMUNICATION POLICY : Keep staff informed on the Company GOALS to get their BUY-IN (Share results and involvement in strategies review ) COACHING & MOTIVATION as corrective / developmental method during Activities Review. TRAINING & DEVELOPMENT as one of the outcomes of employee performance evaluation. GOOD RECOGNITION program in place.
Central & West Africa Region
Investing in EDUCATION :
Technical Training Center ( TTC ) opened to Local community students . TTC Best students sponsored by Swiss embassy for 6 months internship overseas, or Scholarship Awards by the factory. Partnership with 5 Universities in the country : incorporation of Relevant industrial topics. Industrial attachment for University students (A pool for potential recruitment) Factory Open Day for Students (Local community Primary & Secondary School, College, Universities) Building Schools for the local community / Sponsoring Upgrading Teacher skills
Mastering the local community and prioritize the needs Needs • Security
Introduction Ita Oba 100 population
• A neighborhood of 10 villages. Ajegunle 1000 population
• 13000 People estimated
Amosun 200 population
•
Schools
•
Potable water
•
Health facilities
3.3km Orile Imo 3000 population • 2 - Dilapidated primary school - 1 refurbishment by Nestlé • 1 - Deserted primary Health care
1.0km
4.2km
Bara 2000 population 2.9km
Nestlé Factory
0.5km
2.3km
Ologbaara 400 population
1.6km
Areke 2000 population
0.7km 3.7km
3.3km Kajola 3000 population
Ajetutu 1000 population Imo Araromi 200 population
Example BUDGET for CSV / CSR Project Proposals Project Description
Present State
Initiative
Cost
Construction of a new primary school at Kajola village
No school and the nearest one is about 3km away
Alleviation of illiteracy level
$250,000
Provision of hand pump potable water supply for 10 villages
No potable water and the only means is through stream water
Prevention of water related diseases
$22,000 per location
Resurrection of health centre at Very dilapidated state Orile Imo village
Life saving project
$90,000
Beautification of RIYE roundabout
Environmental sustainability and NestlÊ’s good image
$ 75,000
Lack of good maintenance and lighting system
We recommend to put in place a shared value program within the next 2 years to accommodate all the proposals.
State of Existing Schools
Renovation of local community School Saint Paul’s Anglican Primary School, Orile Imo village and handed over on September 17, 2013.
Central & West Africa Region
CORRUPTION & EDUCATION
GOVERNANCE & ETHICS in Basic education
• Many companies have good internal control System (Recruitment process, Internal checks and balance) . • How can we INFLUENCE individual integrity (Ethics) at the base? (from Schools, Universities, Recruitment process ???)
• Basic education can be where Values and Ethics starts to be inculcated to pupil.
Central & West Africa Region
We started with team building to understand the culture, strengths and weaknesses of Team members
Central & West Africa Region
We Celebrated every Success
Milestones Celebrations : THE FIRST MOMENTS
Central & West Africa Region