Th e E x ci te m e n t i s Bu i l d i n g In places far and near, in projects large and small, excitement is building at Carilion Clinic. It grows as we watch new facilities take shape—and as we witness the achievements of our Carilion teammates. Brick by brick, team by team, we’re building the foundation for both the future of health care and the healthy future of the communities we serve. And as we do, we’re guided by the values that have always been our blueprint: Collaboration, Compassion, Commitment, Courage and Curiosity. You’ll see those values demonstrated by each award winner named in this booklet, which commemorates the awards presented at our 2023 Shine event and announced on our Wow Wall on Inside Carilion from August 2022 through June 2023. To our award winners, thank you and congratulations!
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TABLE OF CONTENT S Shine Awards ......................................................................................................................... 3 President’s Award ............................................................................................................... 4 Provider Excellence Awards ............................................................................................ 4 Quality Awards .................................................................................................................... 4 MVP...................................................................................................................................... 4 Pioneer .............................................................................................................................. 4 Enterprise .......................................................................................................................... 5 Community Distinction ................................................................................................ 6 Excellence in Advancing Care Delivery .................................................................. 6 Hold-the-Gains................................................................................................................ 7 Values Awards....................................................................................................................... 7 Collaboration.................................................................................................................... 7 Compassion...................................................................................................................... 8 Commitment.................................................................................................................... 8 Courage ............................................................................................................................. 8 Curiosity............................................................................................................................. 8 International, National, State, Regional and Local Awards...................................................................................................................9
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S HINE AWA R D S 2023 THE EXCITEMENT IS BUILDING – 3
PRESIDENT’S AWARD » Carl Cline, Vice President, CFMH
PROVIDER EXCELLENCE AWARDS AWAR D FOR R E SIDE NTS OR FE LL OWS » Annie Ickes, D.O., Fellow in Addiction Medicine
AWAR D FOR ADVAN CE D CAR E PR OVIDE RS » Amy Marshall-Whitley, N.P., Otolaryngology
AWAR D FOR PHYSICIANS, PODIATR ISTS, DE NTISTS AND ORAL SUR GE ONS » Jay Sailer, M.D., Hospitalist and Chief of Staff, CRBH
QUALIT Y AWARDS MVP AWAR D Award Winner: Creating Safe Care Continuum and Disposition for Persons Who Inject Drugs » » » » » » » » » » » » » » » » »
Anthony Baffoe-Bonnie, M.D., Infectious Disease Danielle Bona, Case Management Administration, CRMH Jennifer Evans, Medical/Surgical Administration, CRMH Tasaduq Fazili, M.D., Infectious Disease Amy Ferguson, Case Management Administration, CRMH Laura Fondy, 5 West Medical-Surgical, CRMH Mariana Gomez de la Espriella, M.D., Infectious Disease Brittany Leftwich, Case Management Administration, CRMH Lauren McDaniel, Pharmaceutical Care Specialists, CRMH Chris Mertes, M.D., Carilion Family Medicine, Blacksburg Tammy Mitchell, Nursing Resource Pool Shyam Sundhar Odeti, M.D., Hospital Medicine Calandra Quarles, D.O., Hospital Medicine William Rea, M.D., Psychiatry and Behavioral Medicine Lisa Sprinkel, Home Care and Hospice Nick Stornelli, Pharmaceutical Care Specialists, CRMH Brad Weaver, M.D., Hospital Medicine
PION E E R AWAR D Award Winner: Urine Culturing Stewardship Guideline » » » » » » » »
Anthony Baffoe-Bonnie, M.D., Infectious Disease Carla Bapst, 10 Mountain ICU, CRMH Lauren Fargis, Technology Services Group Jake Gillen, M.D., Trauma/Critical Care Surgery Maribeth Greenway, Infection Control Mai Jatta, Infection Control Amy Lucas, Nursing Quality and Safety Halie Mahoney, Infection Control
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» Kathleen Manchin, Infection Control » Robin Strachman, Technology Services Group » Mandy Swann, Infection Control
Award Finalist: Pharmacist-Driven Vancomycin Area Under the Curve Dosing Guideline in Pediatric Patients » » » » » » » » »
Chase Barnes, Pharmacy, CRMH Violet Borowicz, M.D., Pediatric Hematology/Oncology Lauren McDaniel, Pharmaceutical Care Specialists Emily Nguyen, M.D., Pediatric Hospitalists Rahul Pandey, M.D., Pediatric Critical Care Nicki Rozette, Pharmacy, CRMH Gus Stefanadis, Pharmacy, CRMH Kaitlin Stuff, Pharmacy Residency Program Brandi Wian, Pharmacy, CRMH
E NTE R PR ISE AWAR D Award Winner: Not Present on Admission (Non-POA) Sepsis Care Improvement » » » » » » » » » » » » » » »
Monica Allen, Nursing Professional Practice, CRMH Gurlal Baidwan, D.O., Hospitalist Medicine Peri Braxton-Sears, Process Improvement Jake Gillen, M.D., Trauma/Critical Care Surgery Badri Giri, M.D., Critical Care Susanti Ie, M.D., Critical Care Amy Lucas, Nursing Quality and Safety Bradford McDaniel, Pharmaceutical Care Specialists Wendy Meador, Nursing Professional Practice, CFMH Michele O’Neal, Nursing Professional Practice, CRMH Justin Price, M.D., Hospitalist Medicine Sarah Racz, Human Resources Brittany Spencer, 8 Mountain ICU, CRMH Denise Vaughan, Human Resources Stephanie Whitecross, Process Improvement
Award Finalist: Getting Upstream To Prevent Surgical Site Infection After Hysterectomy » » » » » » » » » » » » »
Anthony Baffoe-Bonnie, M.D., Infectious Disease Jane Colwell, Carilion Women’s Quality and Patient Safety Sarah Dooley, Carilion Women’s Quality and Patient Safety Sarah Evans, M.D., Urogynecology Cindy Hodges, OR, CRMH Isaiah Johnson, M.D., Obstetrics and Gynecology Lexi Johnson, Infection Control Melissa Mitchell, OR, CRMH Hilary Neves, M.D., Obstetrics and Gynecology Erin Saks, M.D., Gynecology Oncology Jami Salzberg, OR Administration, CRMH Jessica Sosa-Stanley, M.D., Obstetrics and Gynecology Kristi Thomas, Carilion Women’s Quality and Patient Safety
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COMMUN ITY DISTIN CTION AWAR D Award Winner: CFMH Emergency Department Tele-Triage » » » » » » » » » » » » » » »
Brook Brown, ED, CFMH Bryce Graves, ED, CFMH Kevin Hall, Emergency Medicine Administration Brandy Hensley, ED, CFMH Stephanie W. Hodges, ER Administration, CFMH Stephanie Lareau, M.D., ED, CFMH Jessica Maerz, M.D., ED, CRBH Justin Rodgers, Emergency Medicine Administration Kelli Rorrer, ED, CFMH Victoria Samarasinghe, ER Administration, CRMH Sara Tracy, Telemedicine Administration CJ Waasdorp, D.O., Emergency Medicine, CRMH Jessica Wills, Clinical Informatics Christine Young, M.D., Emergency Medicine, CRMH Wesley Young, M.D., Emergency Medicine, CRMH
Award Finalist: CGCH i-PASS Structured Handoff Tool » » » » »
Sabrina Bailes, ED, CGCH Jennifer Bailey, Quality and Performance Improvement Katrina Burda, Nursing Administration, CGCH Cris Patel, ED Administration, CGCH Beverly Steffey, Medical-Surgical, CGCH
E XCE LL E N CE IN ADVAN CING CAR E DE L IVE RY AWAR D Award Winner: When Good Leads Go Bad: A NICU ECG Lead Investigation » » » » » » » »
Angela Alderman, NICU, CRMH Ghislane Cady, NICU, CRMH Erika Hamilton, Quality and Patient Safety Amanda Hudson, Quality and Patient Safety Alicia McAllister, Pediatric Services Kim Ramsey, Pediatric Services Branden Robertson, Quality and Patient Safety Pansy Thompson, Materials Management
Award Finalist: Let’s Talk: Compassionate Physician Communication Initiative » » » » » » » » »
Sam Garber, Patient Experience Jake Gillen, M.D., Trauma/Critical Care Surgery Lydea Holman, Quality and Patient Safety Annie Ickes, D.O., Psychiatry Addiction Fellowship Brandon Jones, Patient Experience Beth Pullin, Communications, Marketing and Planning Becky Saeger, Human Resources Elspeth Springsted, M.D., Pulmonary Critical Care Fellowship Mattie Tenzer, Health Analytics Research
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HOLD -THE -GAINS AWAR D Award Winner: Family Tracheostomy Program » » » » » » » » » » »
Amanda Anderson, Center for Simulation, Research and Patient Safety Lisa Barrera, Intermediate Nursery, CRMH Kimberly Carter, Nursing Informatics Misty Flinchum, Center for Simulation, Research and Patient Safety Jenny McCormick, Outpatient Surgery, CRCH Julie Morris, Center for Simulation, Research and Patient Safety Sarah Parker, Center for Simulation, Research and Patient Safety Rachel Russell, Intermediate Nursery, CRMH Sarah Stone, Pediatric Transport, CRMH Angela Wolfe, Pediatrics, CRMH Aimee Wooldridge, Pediatric ICU, CRMH
Award Finalist: Journey to Zero Harm » » » » » » » » » » » » »
Angela Alderman, NICU, CRMH Ghislane Cady, NICU, CRMH Vickie Dameron, Pediatric Administration Outreach and Quality Donna Deadrick, Pediatric Administration Outreach and Quality Linda Keele, M.D., Pediatric Critical Care Kim Kincer, Pediatric Administration Outreach and Quality Alicia McAllister, Pediatric Services, CRMH Karrie Moses, Pediatric Administration Outreach and Quality Lisha Osborne, Pediatric ICU, CRMH Christopher Pierce, M.D., Pediatrics Kim Ramsey, Pediatric Services, CRMH Patrick Randolph, Pediatric Administration Outreach and Quality Melissa Wolfe, Pediatric ICU, CRMH
VALUES AWARDS COLLABORATION Award Winner: Sickle Cell Collaborative Clinic » » » » » » » » » » » » »
Mandy Atkinson, M.D., Pediatric Hematology/Oncology Christopher Blake, Medical-Surgical Administration Brittany Belcher, Internal Medicine Bill Fintel, M.D., Oncology Vera Hollen, Research and Development Sunil Jain, M.D., Physical Medicine Jeri Lantz, M.D., Internal Medicine Karen Marable, N.P., Internal Medicine Joshua Morales, M.D., Blue Ridge Cancer Care Shyam Sundhar Odeti, M.D., Hospitalist Medicine Suresh Kumar Ponnada, M.D., Hospitalist Medicine Lisa Simpson, N.P., Physical Medicine Angela Venuto-Ashton, M.D., Hospitalist Medicine
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Honorable Mention: Oncology Rehabilitation Program » » » » » » » » » » » » » » » » » »
Betty Abrahamsen, Physical Therapy Michael Anglin, Rehab Therapy Kathy Chalflinch, Rehab Therapy Somer Chappell, Rehab Therapy Libby Eversole, Home Health Occupational Therapy Michelle Firebaugh, Rehab and Therapies Administration Bill Fintel, M.D., Oncology Deborah Joyce, Rehab Therapy Ruby Liwag, Physical Therapy Holly Neel, Rehab and Therapies Administration Tara Newberry, Home Health Occupational Therapy Amy Phillippi, Physical Therapy Laura Pollan, Business Consulting Laura Rapp, Physical Therapy Benjamin Shelor, Home Health Speech Pathology Melissa Stump, Home Health and Hospice Administration Virgil Thompson, Home Health and Hospice Administration Tiffany Witty, Speech Language Pathology
COMPASSION Award Winner: Bethany David and Shelly Henson, 7 South ICU, CRMH Honorable Mention: April Overfelt, 7 Mountain PCU, CRMH
COMMITM E NT Award Winner: Christine Riddell, Medication Assistance Program Honorable Mention: Carilion Clinic Hospice NRV Music Therapy » » » » »
Renee Altizer, Hospice Lacie Schrader, Quality Assurance Lisa Sprinkel, Home Care and Hospice Kelly Sweeney, Hospice Trish Winter, Institutional Review Board
COURAGE Award Winner: Kim Briggs, Cardiac Surgery
CUR IOSITY Award Winner: ECMO Team: Advanced Care of Critically Ill COVID-19 Patients » » » » » » »
Shayna Amos, 6 South ICU, CRMH Kim Briggs, Cardiac Surgery Charles Bullins, CVI Surgery Mark Joseph, M.D., Cardiac Surgery Kristy Massey, 6 South ICU, CRMH Rachel Mills, Cardiac Perfusion Philip Strole, Cardiac Perfusion
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INTERNATIONAL, NATIONAL, STATE, REGIONAL AND LOCAL AWARDS THE EXCITEMENT IS BUILDING – 9
BAR IATR IC COMPR E HE NSIVE CE NTE R O F E XCE LL E N CE BY THE AM E R ICAN SO CI ETY O F BAR IATR IC AND M ETABOL IC SUR GE ONS AND AM E R ICAN COLL E GE O F SUR GE ONS » CRMH
BE A CON UN IT O F E XCE LL E N CE SILVE R AWAR D FR OM THE AM E R ICAN ASSO CIATION O F CR ITICAL CAR E NURSE S (AA CN) IN C. » CCU, CRMH
BE E AWAR D » » » » » » » » » » » » »
Micah Austin, 11 West, CRMH Catherine Boston, PCU, CNRV Dottie Cadd, CCU, CRMH Patricia Coloton, Resource Pool Nursing, CRMH Linda Dawson, 9 Mountain PCU, CRMH Rachel Goode, Mother/Baby, CRMH Angel Gray, ED, CRMH Brittany Horsley, Food Operations, CRMH Kayla Hull, Home Health and Hospice Christy Lynch, Oncology, Roanoke Rachel Parker, 9 South ICU, CRMH Courtney Simpkins, Orthopaedic Sports Medicine Dominique White, 12 West PCU, CRMH
BE ST PHYSICIANS IN THE COMMUN ITY BY THE WYTHE VILL E E NTE R PR ISE » Carilion Clinic Family Medicine – Wytheville
BOLD PR O GRAM O F DISTIN CTION IN THE L E ADE RSHIP COA CHING DIM E NSION BY THE NATIONAL CE NTE R FOR HE ALTHCAR E L E ADE RSHIP (N CHL) » Carilion Clinic Institute for Leadership Effectiveness
BR ON Z E R E CO GN ITION, A CCR E DITE D E CHO CAR DIO GRAPHY LAB FOR 20 YE ARS BY THE INTE RSO CI ETAL A CCR E DITATION COMMISSION » CVI
CAR IL ION CL IN IC OUTPATI E NT R E HAB E XCE LL E N CE AWAR D PR E SE NTE D BY CAR IL ION CL IN IC » Kimberly McDow, Physical Therapy, Roanoke
CHALL E NGE CO IN FR OM THE U.S. DE PARTM E NT O F HE ALTH AND HUMAN SE RVICE S » Charlie Tarasidis, Pharmacy
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CL IN ICAL PHAR MA CY PRA CTICE A CHI E VE M E NT AWAR D FR OM THE VIR GIN IA SO CI ETY O F HE ALTH -SYSTE M PHAR MA CISTS » Lauren McDaniel, Pharmacy
DAISY AWAR D FOR E XTRAOR DINARY NURSE S AWAR DE D L O CALLY THR OUGH THE DAISY FOUNDATION » » » » » » » » » » » » » » » » » » » » » » » » » » » »
Morgan Agnes, Labor and Delivery Services, CRMH Adriane Alexander, 10 West Medical-Surgical, CRMH Joyce Anders, Infusion Center, CNRV Brook Brown, ED, CFMH Cindi Coffey, Echocardiography, Roanoke Bethany David, 7 South ICU, CRMH Deneen Davis, Medical-Surgical, CRBH Jill Dayton, 7 West, CRMH Becca Dixon, Labor and Delivery Services, CRMH Carrie Duck, CCU, CNRV Martha Gibbs, 7 Mountain PCU, CRMH Karen Hanks, O-P Prep, CNRV Claire Hansel, 9 Mountain ICU, CRMH Shelly Henson, CCU, CRMH Beth Hutchens, OB / OR, Roanoke Jamie Jamison, CCU, CRMH Karen Jones, Medical-Surgical, CRBH Katherine Lauinger, CCU, CNRV Corbin Martin, PICU, CRMH Whitley Nelson, CRCH Charlene Randolph, ED, CNRV Samantha Richardson, Medical-Surgical, CTCH Maegan Roop, O-P Prep, CNRV Miranda Sarver, Obstetrics, CNRV Whitney Tabor, Giles Medical Office, CGCH Katie Thacker, CVI Medicine, CNRV Kimberly Wingfield, Pediatrics, Roanoke Kate Willis, 7 Mountain PCU, CRMH
DAISY TE AM AWAR D AWAR DE D L O CALLY THR OUGH THE DAISY FOUNDATION » Pediatric ICU, CRMH
DOR IS AND LYNN MOR R IS SCHOLARSHIP PR E SE NTE D BY THE CAR IL ION FOUNDATION » Andrea Gee, Resource Pool Nursing, Roanoke
AWAR D O F E XCE LL E N CE FR OM THE PUBL IC R E LATIONS SO CI ETY O F AM E R ICA R ICHMOND CHAPTE R » Carilion Medicine Magazine
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FE LL OW-IN -TRAIN ING ABSTRA CT AWAR D FR OM THE AM E R ICAN SO CI ETY O F ADDICTION M E DICIN E » Annie Ickes, D.O., Emergency Medicine, CRMH
FIVE -STAR HOSPITAL BY THE CE NTE RS FOR M E DICAR E AND M E DICAID SE RVICE S » CGCH
FO CUS AWAR D FR OM R ISK CONN E CT » Business Continuity
2022 GR E AT CATCH AWAR DS PR E SE NTE D BY CAR IL ION CL IN IC » » » » » » » » » » » » » » » » » » »
Johnnie Amonett, CT Scan Lauren Bradley, 10 South Oncology, CRMH Ryan Fulton, D.O., Community Peds Clinic – Daleville Megan Gibbons, Pediatric PICU, CRMH Stephen Holman, Cardiac Surgery Shannon Howard, M.D., OB-GYN Resident Chandler Jenkins, Pediatric Medicine – Botetourt Hasan Kazmim, Pharmaceutical Care Robyne Lorek, Pharmacy James McShane, 11 West, CRMH Tammy Morris, Pharmacy Bethany Nichols, Acute Care Surgery Dramona Page, Pharmacy Operations Hannah Roberts, Pharmacy Amanda Terry, Pharmacy Kathy Thomason, CVI Surgery Chelsea Truax, Pharmacy Patti Ward, Cardiac Cath Lab Bethany Weddle, ED UD1, CRMH
GR E E N ING THE O FFICE CE RTIFICATION PR E SE NTE D BY CAR IL ION CL IN IC » » » »
1 West Administration Suite, 1906 Belleview Ave., Silver Level CNRV Carilion Clinic Hospice and Home Health Administration, 701 Randolph St., Silver Level Community Health and Outreach, 1202 3rd St., Gold Level Human Resources, 1212 3rd St., Gold Level
GOLD SE AL O F APPR OVAL FR OM THE JO INT COMMISION » CRMH
GOLD STAR AWAR D FR OM VISIT VIR GIN IA’S BLU E R IDGE » Carilion Clinic
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HIGH -PE R FOR MING IN MATE RN ITY CAR E BY U.S N E WS AND WOR LD R E PORT » CRMH
IMAGING VISION AWAR D PR E SE NTE D BY CAR IL ION CL IN IC » David Stanphill, CT Scan
L E VE L V O F THE WE HONOR VETE RANS PR O GRAM AWAR DE D BY THE NATIONAL HOSPICE AND PALL IATIVE CAR E OR GAN IZATION » Hospice New River Valley
AWAR D O F M E R IT FR OM PUBL IC R E LATIONS SO CI ETY O F AM E R ICA R ICHMOND CHAPTE R » Carilion Clinic Foundation
NATIONAL SUR GICAL QUAL ITY IMPR OVE M E NT PR O GRAM (NSQIP) QUAL ITY VE R IFICATION PR O GRAM R E CO GN ITION FR OM AM E R ICAN COLL E GE O F SUR GE ONS » CRMH
OUTSTANDING FUNDRAISING E X E CUTIVE AWAR D FR OM THE ASSO CIATION O F FUNDRAISING PR O FE SSIONALS FIRST VIR GIN IA CHAPTE R AND THE COMMUN ITY FOUNDATION SE RVING WE STE RN VIR GIN IA » Kay Strickland, Chief Development Officer, Fund Development
OUTSTANDING PR E CE PTOR AWAR D FR OM THE NURSING CE NTE R O F E XCE LL E N CE » » » » » » » » » » » » » » »
Jon Conti, PET/CT, Roanoke Lexi Eades, Pediatrics, CRMH Angela Hardy, 10 West Medical-Surgical, CRMH Ann Ikunyua, Resource Pool Nursing, CRMH Angela Manning, O-P PREP, CRMH Kim Manning, 10M PCU, CRMH Jeff Mathis, 10 Mountain ICU, CRMH Natalie Pinegar, 11 WEST M/S, CRMH Amanda Sanders, 8 South ICU, CRMH Sara Sartin, Labor and Delivery, CNRV Peyton Smith, 10 Mountain PCU, CRMH Nicole Strohman, ED UD8, CRMH Michael Sturgill, 10 Mountain PCU, CRMH Christopher Tomlin, Adult Inpatient Psychiatry, CRMH Tamara Woolwine, O-P Prep, CRMH
PARTN E R FOR CHANGE AWAR D FR OM PRA CTICE GR E E NHE ALTH » CNRV » CRMH
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PHAR MA CIST O F THE YE AR AWAR D FR OM THE VIR GIN IA SO CI ETY O F HE ALTH -SYSTE M PHAR MA CISTS » Megan Goodwin, Pharmacy Administration
PUBL IC HE ALTH NURSE AWAR D FR OM THE VIR GIN IA NURSE FOUNDATION » Carilion Student Health Nurses, Roanoke City Public Schools
R IPPL E AWAR D » Sherry Ball, ED, CGCH » Alania Utterback, Medical-Surgical, CGCH » Cari Vest, Speech - Language Pathology, CGCH
TE A CH (TE A CHING E XCE LL E N CE A CADE MY FOR COLLABORATIVE HE ALTHCAR E) AWAR DS » » » » » »
Sarah A. DeWitt, M.D., Palliative Medicine and Supportive Care, Rising Star Award John W. Epling Jr., M.D., Family Medicine - Roanoke – Salem, Scholarship of Teaching Award Jane Nwaonu, M.D., Internal Medicine, Innovation Teaching Award Margaret Perry, Clinical Staff Teaching, Educator Mentorship Award Carl S. Henderson, D.O., Internal Medicine, Feedback Award VTCSOM M2 Curriculum Team, Virginia Tech Carilion School of Medicine, It Takes a Team Innovative Teaching Award
SL E E P M E DICIN E TE CHNOL O GIST AWAR D FR OM THE VIR GIN IA A CADE MY O F SL E E P M E DICIN E » Lori Bodzioney, Carilion Sleep Center, CRBH
THR E E STAR QUAL ITY PARTICIPATION R E CO GN ITION FR OM THE SO CI ETY FOR VASCULAR SUR GE RY/VASCULAR QUAL ITY IN ITIATIVE » CVI
THR OMBE CTOMY-CAPABL E STR OK E CE NTE R A CCR E DITATION FR OM THE JO INT COMMISSION & AM E R ICAN HE ART ASSO CIATION » Pam Flinchum and the Stroke Team
VIR GIN IA’S BE ST E MPL OYE RS BY FOR BE S » Carilion Clinic
VIR GIN IA BUSIN E SS MAGAZ IN E’S “100 PE O PL E TO M E ET IN 2023” » Lisa Uherick, M.D., Emergency Medicine, CRMH
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