April/May CARA

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Wellbeing Aer Lingus is pleased to bring you some suggestions and light exercises to enhance your comfort and wellbeing during your flight: Suggestions and light exercises to enhance your comfort and well-being during your flight: Wear loose-fitting clothes on board to allow your skin to breathe, and apply a good moisturiser throughout. Stretch your legs as much as possible by taking a stroll through the cabin. Circle your ankles clockwise and anticlockwise. Bend and straighten your ankles in a brisk manner with the knee straight. Trace the letters of the alphabet with your foot by moving your ankles.

Exercising your feet and legs periodically helps to reduce any possible effects of long-duration travel. Avoid sitting or sleeping in the same position for too long and gently stretch muscles to improve your circulation. And remember to move your neck and shoulders during long flights to prevent stiffness. We wish you an enjoyable experience.

Reducing the effects of jet-lag

Passengers with wheelchair requirements

To help reduce the effects of travelling and jet-lag before, during and after your flight, we have introduced an audio programme (available on Channel 6), which will play every other hour, offering 60 minutes of soothing and relaxing audio environments. The programme is designed to enhance your physical and mental wellbeing during the flight.

Our priority is to always ensure the safety and comfort of all passengers. We encourage passengers who may need assistance to contact us well in advance of their date of travel to enable us to assess their needs.

Apart from tuning in to the inflight relaxation programme, here are some other simple things that you can do to prepare for your journey. Ideally, avoid heavy food, alcohol, tea or coffee the day before you travel. When you arrive at your destination, try to adjust your activities gradually to the new time zone. Mild exercise on arrival will also help to stimulate your circulation.

If you are a wheelchair user or require wheelchair assistance when travelling on Aer Lingus services, please advise us of your requirements at least 48 hours in advance, quoting your booking reference number. Our contact details are as follows:

Carry-on baggage Carry-on baggage on Aer Lingus services is restricted to one piece per person, as well as to the weights and measurements, illustrated below. AER LINGUS

55cm (22ins)

email: specialassistance@aerlingus.com

Maximum weight

10kg

(Ireland) 0818 365 011 08:00 - 18:00 Mon-Fri & 09:00 - 17:00 Sat & Sun (UK) 0871 718 20 21 (Europe) + 353 1 886 8333 (USA) 516 622 4222

43cm (17ins)

(22 lbs)

20cm (8ins)

Telephone:

AER LINGUS REGIONAL

40cm (16ins)

Maximum weight

7kg (15 lbs)

28cm (11ins)

20cm (8ins)

Additional small items, such as cameras, personal stereos, overcoats and handbags are allowed on board. EU security rules regarding liquids, gels and aerosols in cabin baggage apply. Flights departing the USA are subject to TSA security rules. Passengers in Row 1, or at an emergency exit, MUST store baggage in an overhead bin.

Safety brief We would like to bring your attention to the following safety and security measures: Please pay attention to any instructions given to you by the cabin crew. Any behaviour towards a fellow passenger or cabin crew that is deemed to be threatening or abusive (including the use of offensive language) is a serious matter. As our priority is the safety of all passengers, it is important not to interrupt the cabin crew while they carry out their duties, and not to interfere with aircraft equipment.

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APRIL/MAY 2012

As a service to passengers, alcohol is served in the airport lounges and on board. In the interests of safety, Aer Lingus may refuse to allow you board if it is thought too much alcohol has been consumed. While the majority of passengers are responsible, there have occasionally been incidents where intoxicated passengers have caused serious safety hazards. Passengers are reminded also that during the flight you may not consume any alcohol brought onto the aircraft by you or any other

passenger. The consumption inflight of Duty Free alcohol purchased from the Sky Shopping service is also prohibited. This measure is, again, necessary in the interests of flight safety. If incidents of this kind occur during a flight, the cabin crew is obliged to contact police on arrival at your final destination. The Aircraft Captain may also divert the flight enroute in order to remove disruptive passengers. Should this happen, Aer Lingus will not

be responsible for getting you home, your ticket money will not be refunded, and – in addition to the authorities awaiting you on landing – you could be heavily fined and/or be liable to a prison sentence. In many cases, other airlines may subsequently refuse to allow you to fly with them. We emphasise that while on board the aircraft our priority is your safety. As always, we wish you a safe and enjoyable flight, as well as a safe onward journey.


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