Laugh & learn | 4 Comedian Colin Ryan to appear at College Bound workshop.
Your deal | 10 Helping you buy the right car at the right price.
1953 2013 Years of Service
Lines January/February 2013
60
Volume 29 • Number 1
of Communication
TOP Employees here for you in 2013
Celebrating 60 | 14 Join us in March to celebrate our 60th anniversary.
2 Youth Program Calendar Winter Reading Program details. 3 In the spotlight Celebrating employees. 4 Laugh and learn New workshop with comedian. 5 Workshops & calendar Make plans to get ahead. 6 Your first home Your Mortgage experts. 7 Home Equity Loans A new plan for the New Year. 8 TOP Employees Our award-winning employees are here for you in 2013. 10 Car Buying Experts Let us help find your deal. 11 Pay off holiday debt VISA balance transfers. 12 CAP COM Financial Tips for tax-efficient investing. 14 Annual Meeting Board of Directors candidates. 15 Improving lives Our Foundation at the holidays. 16 At a glance Our convenient services. Lines of Communication is published bimonthly exclusively for CAP COM Federal Credit Union members. MELISSA CLEMENT Director of Strategic Marketing and Innovation
President/CEO’s Message In 1953 our Credit Union was chartered as the Capital District Telephone Employees Federal Credit Union. We accepted 43 deposits totaling $6,901. As amazing as it seems, we are celebrating our 60th anniversary in 2013 with more than 93,000 members and more than $1 billion in assets. Our Annual Meeting in March will kick off a whole host of promotions that shine a light on our humble beginnings, impressive history and bright future. A big piece of that bright future is our plan to build a new headquarters and Main Branch on Winners Circle, less than a mile from our Computer Drive East location. This much-needed expansion will be smart and sustainable and will provide for the needs of our membership. As CAP COM begins this exciting new chapter and looks back over six decades, we are very proud of our unwavering commitment 60 YEARS OF to great member service. You can see our continued devotion on Page 8, where Member Service Associate and 2012 Top Service award winner Brendan McCoy tells us: “From teller transactions to loans, I enjoy helping members. I take pride making a difference for members.” Throughout our 60th year, you’ll see that we aren’t just a different kind of Credit Union, we’re a Credit Union that makes a difference.
CELEBRATING
GREAT SERVICE.
LINES contents
January/February ‘13 | 1
Sincerely,
PETER DIDIO Marketing Manager JIM O’CONNELL Marketing Specialist DEBORAH COLLINS-RAPP Marketing Specialist
Paula A. Stopera President/CEO
ELI FANNING Editor LAURA REYNOLDS Designer WILLOW DANNIBLE Marketing Associate The Supervisory Committee is the members’ representative. Please address any situations you feel were not handled to your satisfaction by the Credit Union to: Supervisory Committee, P.O. Box 11279, Albany, NY 12211-0279.
14 | Join us at our Annual Meeting
Read about our Board of Director candidates and make plans to join us at our Annual Meeting on Wednesday, March 20. Help celebrate 60 years of great service, enjoy a complimentary reception and check out our great prizes.
2 | January/February ‘13
Youth Calendar JANUARY
Kids in grades K through 12 earn up to $15 ($3 per book)* by reading up to five books by March 31 as part of our Winter Reading Program. Book entry guidelines: • Ages 4 to 8 submit a drawing of a scene or the book cover. • Ages 9 to 12 submit a 50-word written summary. • Ages 13 to 17 submit a 100-word written summary. Making submissions • Submit a signed entry form with each set of book entries. • Find entry forms at www.capcomfcu.org/reading program.
• Submit entries to any branch. • Scan entry form and entries and send them via e-mail to readingprogram@capcomfcu.org. • Fax entry form and entries to (518) 435-7224. • Mail entry form and entries to: CAP COM FCU – Attn: Winter Reading 18 Computer Drive East, Abany, NY 12205 Children in our School Banking Program can include a copy in a sealed envelope on School Banking days.
FEBRUARY
Making a Difference Awards Nominate teens who show an outstanding commitment to community service and volunteerism. Winners receive CertifiKID savings certificates of $300, $500 or $1,000.* Nominate a teen by Feb. 1. See www.capcomfcu.org/scholarships. *Award money will be deposited into an 18-month CertifiKID in the winner’s name. Penalties may be issued for early withdrawals. CCFCU and subsidiary employees, volunteers and their families are not eligible.
Great Grades Kids in grades K through 12 can earn $10* for every report card. Families can plan to submit 2nd quarter report cards in February. Discover more about the program at www.capcomfcu.org/greatgrades.
Art Goedeke Memorial Scholarship Graduating high school seniors and members through age 25 pursuing an undergraduate degree in computer science or information technology can apply for the $2,000 scholarship. Application deadline is Feb. 1. Answer the question below in an essay of 500 words or fewer. See www.capcomfcu.org/scholarships for submission details. Essay question: As businesses and consumers utilize phone technologies, tell us what a future with a fully functional mobile wallet might look like.
*See website or ask an Associate for additional details, current rates, and disclosure information.
January/February ‘13 | 3
In the spotlight In November, CAP COM recognized employees with TOP Awards for outstanding efforts in support of members and fellow employees. TOP Service Eric Lyman Electronic Services Specialist Main Office 2 years of service
Leadership Awards Corrie Jayne Manager of Electronic Services Main Office 2 years of service
Ryan Falzo Branch Manager Latham & Niskayuna Branches 2 years of service
Tiia Alkinburgh Branch Manager Clifton Park & Glens Falls Branches 19 years of service
Deanna Shea Mortgage Processor Homeowners Advantage 1 year of service TOP Support Christie Braman Electronic Services Specialist Main Office 5 years of service TOP Sales Luis Ramos Member Service Specialist Main Office 8 years of service
Luis Tiia
Eric
Deanna
Ryan Corrie
Christie
Teaching kids to save School Banking helps kids learn to save by making deposits at school. We partner with nearly 70 local schools and offer online account access and more! Not a School Banker yet? Sign up for as little as one dollar! Parent volunteers at your school have enrollment packets. You can also enroll at www.capcomfcu.org/school-banking or call (518) 458-2195. By depositing as little as one penny, your child can earn School Banking prizes such as Slinkies and Smencils®.
$chool
Banking
®
Discover more today! • Call (518) 458-2195 ext. 4656 or send an e-mail to schoolbanking@capcomfcu.org. • Visit www.capcomfcu.org/schoolbanking • Ask at any branch location.
*Must be a CAP COM member to participate. See website or ask an associate for additional details, current rates and disclosure information.
4 | January/February ‘13
FREE WORKSHOP FOR STUDENTS AGE 15-25! (See more details on Page 5.)
Workshops CAP COM hosts informational workshops on topics that matter to you. Reservations are required. Unless noted, workshops are free. DOLLARS AND SENSE: MONEY MANAGEMENT WORKSHOP Students age 15-25 attend a budgeting and planning workshop. FAFSA WORKSHOP Parents of high school seniors learn about FAFSA financial aid forms. Tuesday, Jan. 8 | 6:30-8:30 p.m. Doors open at 6 p.m. Albany Marriott,189 Wolf Road Workshops held at the same time in separate ballrooms. COLLEGE PREP WORKSHOP High school sophomores, juniors and their parents learn about college selection, applications, interviews, scholarships and building a smart financing plan. Tuesday, March 5 | 6:30-8:30 p.m. Doors open at 6:15 p.m. Albany Marriott,189 Wolf Road COLLEGE EXPERIENCE WORKSHOP High school seniors and their parents learn what to expect at college and get information about funding options. Tuesday, March 26 | 6:30-8:30 p.m. Doors open at 6:15 p.m. Century House, Route 9 in Latham
FIRST-TIME HOMEBUYERS WORKSHOP Learn the basics and get advice from our Licensed Mortgage Experts. Thursday, March 14 | 6-8 p.m. Doors open at 5:45 p.m. Main Office 18 Computer Drive East, Albany ONLINE DEFENSIVE DRIVING Complete the course on your own time, get a 10% auto insurance discount and reduce points on your license! To register, visit www.capcomfcu.org/workshops. There is a fee for this workshop.
Workshop RSVP
Credit Union Calendar JANUARY Tuesday, Jan. 1 Branches closed in observance of New Year’s Day. Wednesday, Jan. 16 Most branches open late at 8:45 a.m. due to companywide staff training. Latham Branch opens at 8:30 a.m. North Greenbush and Glenmont Branches open at 9 a.m. and the Glens Falls Branch opens at 9:30 a.m. Monday, Jan. 21 Branches closed in observance of Martin Luther King Jr.’s Birthday. FEBRUARY Monday, Feb. 18 Branches closed in observance of Presidents Day. MARCH Wednesday, March 20 Annual Meeting begins at 5:30 p.m. at the Albany Marriott. (See Page 14 for details.)
• (518) 458-2195 ext. 3168 • workshops@capcomfcu.org • www.capcomfcu.org
Include in your RSVP: • Name • Address • E-mail and phone number • Number of attendees • How you discovered our workshops
January/February ‘13 | 5
APRIL Saturday, April 20 CAP COM Used Car Sale Main Office 18 Computer Dive East
first home
6 | January/February ‘13
Your
Our trusted Licensed Mortgage Experts deliver peace of mind. Choose from a variety of Mortgage options with features including: • No PMI on select Mortgages. • Little or no closing costs or down payments. • Local origination, underwriting and servicing.*
Get started today!
• (518) 458-2195 or (800) 468-5500 ext. 2920 • www.capcomfcu.org • Visit any branch
First-Time Homebuyers Workshop
Don’t let home-buying myths stop you. Join us at our First-Time Homebuyers Workshop and get the facts. Then, get moving toward home ownership! Thursday, March 14 | 6-8 p.m. Main Office | Doors open at 5:45 p.m. Save your seat! RSVP today: Call: (518) 458-2195 ext. 3168 E-mail: workshops@capcomfcu.org Web: www.capcomfcu.org/workshops
We’re here to help you buy your first home.
CAP COM’s Down Payment Assistance Program provides $4 for every $1 saved for a new home, up to a maximum match of $7,500. This Federal Home Loan Bank of New York program* for first-time homebuyers requires borrowers to complete 10-24 months of systematic savings and attend free homebuyer education sessions. Contact CAP COM’s Licensed Mortgage Experts to learn more about eligibility. • (518) 458-2195 or (800) 468-5500 ext. 2920 • www.capcomfcu.org • Visit any branch *While many of our Mortgage products are serviced locally there may be instances where this is not the case. Our mortgage experts can provide you with information regarding the servicing of your particular loan. Mortgage products are offered by our Mortgage Team, Homeowners Advantage, which is an independently incorporated subsidiary of CAP COM FCU. Mortgages in New York State only. Home loan interest may be tax deductible. Consult your tax professional about deductibility in your situation. Licensed Mortgage Banker - NYS Dept. of Financial Services. CCFCUF NMLS Identifier: 290363. CAP COM FCU NMLS Identifier: 401261. Principal Address: 453 New Karner Road, Albany NY 12205.
January/February ‘13 | 7
New plans.
New year. New savings.
Get ahead with rates as low as 2.99%APR* Start your home improvement project, consolidate debt, or pay for tuition. There is so much you can do! Our Home Equity Loans deliver great features and can help you get ahead. Low fixed rates Lock in your limited time low rate and enjoy unique withdrawal periods of up to four years.** Minimal closing costs Get your Home Equity Loan with low closing costs and no escrow. We even pay for the appraisal! Fast and easy closing Our Home Equity Loans feature same-day approval with no branch visit needed to close the loan. No pre-payment penalty Pay off the loan at any time with no fees.
Apply online 24/7!
• Call (518) 458-2195 ext. 2924 • www.capcomfcu.org • Visit any branch *Annual Percentage Rate. Mortgages in New York State only. All Line-of-Credit loans require a minimum initial advance of $5,000 and a minimum limit of $10,000. The rate quoted is based on a loan-to-value up to 70% in first mortgage position. Other rates/terms available. Sample payment for 2.99% Annual Percentage Rate for 5 years is $17.97 per $1,000. Sample payment for 2.99% Annual Percentage Rate for 10 years is $9.65 per $1,000. Rates were effective 12/10/12 and are subject to change without notice. New York State Mortgage Tax and county filing fee will apply. Additional closing costs may apply. Credit Union membership required. CAP COM FCU NMLS Identifier: 401261. **If credit qualified.
8 | January/February ‘13
TOP Employees
here for you in 2013 Man at the Main
Brendan McCoy’s good-natured humor combined with his wide ranging knowledge make him a popular Member Service Associate at our Main Branch and a worthy winner of our TOP Service Award. “From teller transactions to loans, I enjoy helping members. I take pride making a difference for members,” Brendan said.
Can-do attitude
Youth Program Coordinator Danielle Sprague is woman of many talents and our TOP Support award winner. She leads financial literacy lessons at schools, handles several scholarships and steps in to answer Contact Center calls when needed. Her high-energy approach is perfect with kids, members and fellow employees. “At CAP COM, one of our mottos is: ‘Never say no.’ I try to put that into practice in everything I do,” Danielle said.
CES TO LA
O RK W
Noreen Connor is a Client Services Associate at CAP COM Financial Services, a Credit Union Subsidiary Organization (CUSO) that specializes in insurance and retirement planning. Noreen is our TOP CUSO winner and delivers great service. “Our clients expect excellence. That means remembering personal details when clients call or visit. It’s a personal touch that makes a big difference,” Noreen said.
November/December January/February ‘13 ‘12 || 9 9
B E ST P
Difference in the details
2012
Lending expert
Rob Snyder is a Senior Mortgage Specialist at our subsidiary, Homeowners Advantage. He is our TOP Sales winner and is known for extensive mortgage knowledge. “My expertise and ability to make personal connections help me guide homebuyers,” Rob said.
Staff support
Benefits Coordinator Maria Smirensky brings a mix of expertise and compassion to her job. CAP COM staff voted her Employee of the Year for best representing our high member service standards. “I take pride in helping staff make benefits choices so they can focus on award-winning service,” Maria said.
NINE
... and counting!
We love our jobs because we make a difference in people’s lives. CAP COM is proud to have been named one of The Business Review’s Best Places to Work in the Capital Region for the ninth year in a row. “CAP COM has a professional culture that encourages productivity and a healthy work-life balance. That culture allows our staff to better focus on the needs of our members, which keeps our awardwinning service at a high level,”said President/CEO Paula A. Stopera. CAP COM attracts and retains employees with outstanding benefits, numerous employee recognition programs, and a work environment that is professional and fun.
10 | January/February ‘13
Your alternative to leasing CAP COM’s Driving SenseTM* product is a low-payment alternative to leasing with fewer restrictions and no hidden costs. Driving Sense options: • No money down and terms from 24-48 months. • No security deposit, acquisition fee, or early termination penalty. • Sell, trade or refinance your vehicle anytime.
Discover more today! • Call (518) 458-2195 ext. 2924 • www.capcomfcu.org • Visit any branch
*Driving Sense is offerred through a partnership between CAP COM FCU and the Auto Financial Group.
“CAP COM found the car I wanted and got a great deal. It was fast and easy.” - Jenny Nagengast, of Albany Whatever car you want, we’re here to help you find it and get the best deal. Choose from our two options and buy your new or used car today! Full Service Option Get pre-approved for an Auto Loan** then let our Car Buying Experts find the car you want and schedule a test drive. Then, our Experts will negotiate the best price and trade-in value for you. It’s that easy! Finance Option Get pre-approved for an Auto Loan and go shopping with confidence. Apply today! • Call (518) 458-2195 ext. 2924 • Visit www.capcomfcu.org • Visit any branch Car Buyers Helpline is an independently incorporated subsidiary of CAP COM FCU. **Membership required for all Auto Loans.
Used Car Sale Save the date for Saturday, April 20 from 9 a.m. to 3 p.m. 150-plus cars at pre-negotiated prices at our Main Office!
January/February ‘13 | 11
Pay off your holiday debt! 1.99%APR* on VISA® balance transfers Get 1.99%APR* for 12 months with no transfer fee. Your rate shifts to 9.90%APR* fixed after 12 months. Enjoy flexible credit limits from $1,000 to $30,000. Discover rewards including: 1% cash back, airfare, merchandise or gift cards. Apply for a new VISA Platinum Credit Card • Call (518) 458-2195 or (800) 468-5500 • Go to www.capcomfcu.org/vbt • Visit any branch Members with a VISA Platinum Card Call (800) 468-5500 ext. 3606 or visit any branch to make a balance transfer. *Annual Percentage Rate. CAP COM FCU membership is required. This offer is nontransferable and subject to credit approval. Special rate is valid only for balance transfers from other credit card companies, financial institutions, or department store credit cards. There is no fee to transfer balances. Any balance transfers processed after the promotional period may incur finance charges at 9.90% APR. Balance transfers are treated as and considered cash advances on your credit card and will begin to accrue finance charges from the date it is posted to your account. New purchases and cash advances (other than this balance transfer offer) will carry your card’s standard rate. Amounts transferred are subject to your available credit limit. We are not required to honor a balance transfer request that will cause you to exceed your available credit limit. It may take up to three (3) weeks to post the balance transfer transaction. You should continue to make all required payments until you confirm that the balance transfer was made. CAP COM FCU will not be responsible for any finance charges or late fees incurred due to your nonpayment. We will not close your other accounts even if you transfer the entire balance. If you wish to close another account, you should contact the issuer directly. Transferred balances are not eligible for CU Rewards.
>>>Notices
IMPORTANT NEWS AND INFORMATION FROM CAP COM
Debit Card holders
Go Direct®
Do you make purchases or pay bills using your VISA Debit Card without signing a receipt or entering your Personal Identification Number (PIN)? If so, you are performing a “PIN-less transaction” that may be processed through the NYCE or CO-OP Networks. Merchants offering “PIN-less transactions” must provide you with a clear method to select a protected VISA Debit Card transaction, if that option is available. Certain protections and rights applicable only to VISA Debit Card transactions as described in your cardholder agreement may not apply to transactions processed by the NYCE and CO-OP networks.
If you receive a paper check for your Social Security or other federal benefit payments, you may want to consider switching to Direct Deposit by March 1, 2013. You can sign up: • At any CAP COM branch • At the U.S. Department of the Treasury’s Go Direct® website: www.GoDirect.org • By calling the U.S. Treasury Electronic Payment Solution Center at (800) 333-1795 Monday – Friday from 8 a.m. to 8 p.m. It’s fast, free and easy to sign up. If you do not choose Direct Deposit before the government deadline, you may be issued a Direct Express® Debit MasterCard® card.
Statutory Lien Notice Except as otherwise provided by federal law, CAP COM Federal Credit Union has the right to impress and enforce a statutory lien against a member’s shares and dividends in the event the member fails to satisfy a financial obligation to the Credit Union. The Credit Union has the authority to enforce this statutory lien right without further notice to the member. A member’s financial obligations include, but are not limited to, outstanding loan balances, NSF (insufficient funds) checks and related fees, and losses due to fraud or forgery.
CAP COM
12 | January/February ‘13
Financial Services
(518) 782-0209 | (800) 688-1045 | Fax (518) 782-5433 www.capcomfinancial.com
Strategies for tax-efficient investing Investment earnings can be reduced by 40 percent or more by federal income and capital gains taxes, the alternative minimum tax, and any state and local taxes. Adding to the challenge is the uncertain economic impact of the fiscal cliff – a bundle of federal government tax increases and spending cuts that may take effect in 2013. The fact is: Reducing your tax liability is more important than ever and CAP COM Financial Services has some strategies that can help.1 Invest in tax-deferred and tax-free accounts such as company-sponsored retirement savings accounts, including traditional 401(k) and 403(b) plans and traditional individual retirement accounts (IRAs). Contributions to IRAs may be tax deductible, depending on your income or access to an employer-sponsored retirement plan. Earnings are tax-deferred until withdrawal, when you may be retired and in a lower tax bracket. Contributions to Roth IRAs and Roth-style employersponsored savings plans are not tax deductible. Although, earnings that accumulate in Roth accounts can be withdrawn tax free if you have held the account for at least five years and meet certain requirements.2 Withdrawals prior to age 59½ from a qualified retirement plan, traditional IRA or Roth IRA may be subject to income tax and an additional 10 percent federal tax. There are real advantages to delaying withdrawals until retirement.
Maximize your losses by measuring them against capital gains. “Leftover losses” can offset up to $3,000 against ordinary income. And, you could carry remaining losses forward to offset gains or income in future years.3 CAP COM Financial Services can help uncover smart tax-planning strategies tailored to your needs. Call us at (518) 782-0209 to set up an appointment today.
“A great retirement plan includes a smart tax strategy. We can help.” - Jim Faranda
Financial Advisor
This information is general in nature and is not meant as tax advice. Always consult a qualified tax advisor for information as to how taxes may affect your particular situation. No strategy assures success or protects against loss. 2 See IRS Publication 590 Individual Retirement Arrangements (IRA) for more information. 3 For specific tax advice, please see a tax professional. 1
This article was prepared by S&P Capital IQ Financial Communications and is not intended to provide specific investment advice or recommendations for any individual. Consult your financial advisor, or me, if you have any questions.
Talk with us! Call CAP COM Financial Services at (518) 782-0209 and set up a meeting. Our Financial Advisors are salaried, non-commissioned professionals who provide unbiased retirement, insurance, estate planning and tax advice for our members. CAP COM Financial Services and CAP COM Investment Services - Securities offered through LPL Financial, Member FINRA/SIPC. Annuities offered through LPL Financial or its licensed affiliates. A Registered Investment Advisor, CAP COM Financial Services is a division of CAP COM Federal Credit Union. CAP COM Financial Services and CAP COM Federal Credit Union are not registered broker dealers and are not affiliated with LPL Financial. Financial planning, tax planning and insurance products offered through CAP COM Financial Services, LLC, a Registered Investment Advisor. LPL Financial Representatives offer access to Trust Services through The Private Trust Company, N.A., an affiliate of LPL Financial. Not NCUA Insured May Lose Value No Credit Union Guarantee
January/February ‘13 | 13
INSURANCE OPTIONS Protect your family
Life insurance to help your loved ones pay mortgage bills Our Insurance Representatives offer unbiased advice and no-hassle life insurance quotes. Help your family pay the mortgage and stay in your home in case something happens to you. Call (518) 782-0209 for a free quote. Simplified Issue Life Insurance* With no medical exams or lab tests in most cases, you can choose a term of 15, 20 or 30 years. Choose a term to match your refinanced or existing mortgage. Apply for coverage up to $250,000.
Insurance Representative Chris Preston
Term Life Insurance* Guaranteed-level policies with terms from five to 30 years. Lock in your rate with a Term Life Insurance Policy guaranteed for 10, 15, 20, 25 or 30 years. Choose a term to match your refinanced or existing mortgage. Lower your cost with medical underwriting and access higher limits up to $5 million Whole Life Insurance* Permanent insurance with a payout value that builds over time. Long-Term Care* Protect your assets and give yourself choices in case you need extended care. *Insurance products are offered through separate companies and are not a product of, nor are an obligation of, the credit union. Insurance products are not NCUA insured, they may lose value, and are not guaranteed by the credit union.
Travelers protection Travelers provides CAP COM members a chance to save money and expand insurance protection. Auto Insurance Enjoy special program rates, basic features and options to enhance your protection. We also offer boat and yacht insurance.
Flood Insurance Many people find out too late that their property insurance does not cover flood damage. Protect high-value items like a basement furnace.
Home and Condo Insurance Get coverage and enhance protection at special rates for members.
Get a FREE Travelers quote! • Visit www.travelers.com/capcomfcu • Call (800) 842-5936 • Visit any branch location
Renter’s Insurance A renter’s possessions are not covered by a landlord’s insurance. Umbrella Liability Insurance Get $1 to $5 million of extra liability protection.
Insurance is underwritten by The Travelers Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford, CT 06183. Coverages, discounts, repair options and billing options are subject to availability and individual eligibility. CAP COM Federal Credit Union does not warrant, guarantee or insure any service or product offered by any insurance company. CCFCU and Travelers are separate entities.
14 | January/February ‘13
2013 Annual Meeting Elections1 for three open seats on the Credit Union Board of Directors will be held at the meeting. The Nominating Committee has nominated three candidates for three-year terms. Wednesday, March 20 Business Meeting begins at 5:30 p.m. Reception to follow. Albany Marriott 189 Wolf Road Albany, NY 12205 RSVP: Call CAP COM at (518) 458-2195 ext. 3113 by March 13.
60 1953 2013 Years of Service
Paula A. Stopera joined the Credit Union in 1980 and
Dan Johnson has been
Credit Union member since 1967 and has served on CAP COM’s Board of Directors since March 1993. He has served on the Supervisory Committee along with numerous other committees and was a Board Member of the New York State Telephone Credit Union Association. Dan retired from Verizon in 2000 after 37 years of service. He actively volunteers for the CAP COM Cares Foundation and enjoys cooking and playing golf.
held many leadership roles before being named President/CEO in 2004. She is also Chairperson of the CAP COM Cares Foundation and a member of the Board of Managers for CAP COM’s subsidiaries. Paula is a Board Member at the Albany-Colonie Chamber of Commerce, the Center for Economic Growth and the Capital District YMCA. She is a member of credit union organizations including the National Association of Federal Credit Unions (NAFCU) and Credit Union National Association (CUNA). Paula was the 2011 recipient of the Arthur R. Kapner Spirit Award from the Albany-Colonie Chamber and is a past recipient of Hudson Valley Community College’s Otto V. Guenther Career Achievement Award. Under Paula’s leadership, CAP COM has been honored with the Rensselaer Chamber’s 2012 Van Rensselaer Corporate Award for supporting community organizations and Raddon Financial’s 2012 Crystal Award for top-performing credit unions in the United States. Paula’s passion is serving members as President/CEO. She is very proud of CAP COM’s growth and success.
Jim Thomas has been a member of the Credit Union since 1974 and has served on the Board
of Directors since March 1988. He retired from Verizon after 32 years of service. He has served on the Supervisory Committee and as chairman of the CAP COM Financial Services Board. Jim is also a board member and founder of Greenbush Youth Soccer League, Inc. and a former VFW County Commander. He volunteers with numerous nonprofit organizations and has run marathons in every U.S. state. Other nominations can be made by petition and must be submitted by Feb. 9, 2013. Petitions require signatures of 500 CAP COM FCU members. If you would like to be nominated by petition, please submit a signed certificate stating that you are agreeable to the nomination and will serve if elected. You must also provide a resume or bio including your education and experience. To obtain a blank certificate, call (518) 458-2195 ext. 3609 or visit www.capcomfcu.org. Nominations will not be accepted from the floor during the Annual Meeting and there will be no balloting if there is only one nominee for each vacant position. Nominations received from the Nominating Committee and from petition shall be posted in the Credit Union’s offices and on our website at least 35 days before the Annual Meeting. 1
January/February ‘13 | 15
Deliv er famil ing meals ies in need to .
The generosity of CAP COM members, employees and our business partners shined brightly this holiday season. We handed out hundreds of new winter coats and Thanksgiving meals. We surprised children at local family shelters with a visit from Santa and gifts, while providing parents with groceries and holiday decorations. We helped collect thousands of new toys for underprivileged children. Thank you for supporting fundraising initiatives such as our Calendar of Dreams, BIG Benefit Raffle and Golf Tournament. That support allowed us to assist more families this year than ever before.
rd to nnafo giving a H h ks wit f Than ng up Teami hundreds o e donat . s l a me
CAP COM Cares
Foundation Proudly established by CAP COM Federal Credit Union
Collec ti Pitch ng toys for in for PAL To the y Driv e.
Giving new coats to kids in need.
Prep a brig ring me hten a the ls to holi days .
At a glance Hours & Locations
16 | January/February ‘13
Phone
Branch and ATMs
CCFCU Phone
(518) 458-2195
CCFCU Toll Free
(800) 468-5500
CCFCU Fax
(518) 458-2261
Touch-24
(518) 458-8986
Touch-24 Toll Free
(800) 634-2340
Branch hours Monday to Wednesday Lobbies 8:30 a.m. - 4:30 p.m. Drive Thrus 8 a.m. - 5 p.m.* Thursday and Friday Lobbies 8:30 a.m. - 6 p.m. Drive Thrus 8 a.m. - 6 p.m.* Saturday Lobbies Drive Thrus
8:30 a.m. - 12:30 p.m. 8:30 a.m. - 12:30 p.m.
*See Early Drive Thru Hours below. See Glens Falls hours at right.
EARLY DRIVE THRU HOURS Monday to Friday Main Office & Latham 7:30 a.m.
Web and Mobile
Albany (Main Office and mailing address) 18 Computer Drive East Albany, NY 12205-1168 Brunswick 799 Hoosick Road Clifton Park 1744 Route 9 Cohoes 219 Ontario Street Colonie 341 New Karner Road Glenmont 384 Bender Lane Glens Falls 8 Glens Falls Tech Park Mon. - Fri. 8:30 a.m. - 4:30 p.m. Closed for lunch daily 10:45 a.m. - 11:30 a.m. Latham 4 Century Hill Drive Niskayuna 582 Balltown Road North Greenbush 233 Route 4
ATMs
www.capcomfcu.org Secure Web Banking with Mobile Banking and Remote Deposit Apps for iPhones® and AndroidTM devices.
Clifton Park Food Court, Clifton Park Center
Dial **4CAPCOM Dial **4CAPCOM (**422-7266) on your smartphone to instantly connect to all of our mobile services.
SURCHARGE-FREE ATMs SUM Networks and CO-OP ATMs
MSG & data rates may apply.
Waterford (Limited branch hours) 260 Hudson River Road
STEWART’S SHOPS ATMs Use any Stewart’s Shops ATM for just $1 per withdrawal.* Locate ATMs at www.capcomfcu.org or with our Mobile Banking Apps.
CAP COM Federal Credit Union is federally insured by the National Credit Union Administration.
*Initial fee is $2 and CAP COM will reimburse members $1 for each withdrawal within 24 hours.
Discounts Member Company
Join the YMCA
10% off monthly membership Enjoy 10% off the cost of your monthly membership when you pay with a CAP COM VISA® Debit Card at any Capital District YMCA branch. YMCA programs help strengthen our community one member at a time.
Save at Warren Tire Discounts on tires or service
Enjoy 10% off any service at Warren Tire. Or, get 5% off tires or $3 off new lug nuts. Enjoy these discounts when you pay with a CAP COM VISA® Debit or Credit Card.
Become a Member Company CAP COM serves more than 500 Member Companies. It’s easy for employees at Member Companies to join CAP COM. Add CAP COM to your benefits package for FREE and receive: • On-site presentations about CAP COM benefits. • Educational workshops at your location. • Unique promotions exclusively for our Member Companies. • A summer visit from the CAP COM Ice Cream Van. All Member Companies can join our Member Discount Program.** Discounts are offered to CAP COM members on our website and in our newsletter. Find a full list of discounts at www.capcomfcu.org/discounts.
Call Carie to discover more today! Carie Sala Business Development Manager csala@capcomfcu.org (518) 458-2195 ext. 3671 www.freecompanybenefit.com
**Offer details vary by vendor. Program effective as of 2/1/10 and updated as of 12/15/12. Credit Union does not endorse or guarantee the products or services of Member Companies and is not liable for consequential direct or indirect damages which may result from the purchase of a good or service. Previous purchases excluded. Program subject to change or cancellation without notice.