Volume XLI, Number 1 • September/October, 2019
Pl a c e s f or S um m e r 2 02 0 page 7
S tu de nt & S en io r Tou r s page 20
E nt er t a i nm e nt & Sh ow s page 24
contents
SEPTEMBER/OCTOBER 2019 Volume XLI, Number 1
7
STAFF Editor & Publisher . . . . . . . . . Larry Plachno Business Manager . . . . Nancy Ann Plachno Bookkeeping . . . . . . . . . . . . Dianne Billquist Typesetting/Page Layout . . . . Sherry Mekeel Production/Design/Web . . . Nick Schleitwiler Editorial Assistant . . . . . . . . Melissa Stanek
4
Bus Tours Magazine 9698 W. Judson Road Polo, Illinois 61064-9015 (815) 946-2341 Fax: (815) 946-2347 Web site: www.bustoursmagazine.com
15 20 24 Specials 7
15
24
PLACES FOR SUMMER 2020 If summer 2020 had a theme, it would be “wholesome.” Consider the miles upon miles of sunflowers in North Dakota, The J.M. Smucker Company Store and Café or elk tours in Prestonsburg, Kentucky for group tour planning.
SUMMER IN PA See what Allegheny National Park, Oil Creek & Titusville Railroad and Crawford and Mercer counties have for bus tour groups.
ENTERTAINMENT & SHOWS The theaters in this section are ready for everything groups can throw at them, but are groups prepared for this much entertainment?
Features 30
REGIONAL ROUNDUP From majestic gardens and a Wild West trolley tour in McKinney, Texas, to historic sites and museums in Clinton, Iowa, there is something for every group in these amazing towns.
30 Guides 4
20
SHOPPING, DINING & LODGING If there were vital nutrients group tours needed, it would be shopping, dining and lodging. Look here for a sample of what West Virginia, Texas and Tennessee have to make a tour group big and strong. STUDENT & SENIOR TOURS Scores of knowledge and fun wait for groups at these great stops. Grab Jim Dykes as a step-on guide in New York City, stop at the Titanic Museum Attraction or learn about Jewish heritage at Maltz Museum for unforgettable student and senior tours.
And More 27 28 31
SOCIAL MARKETING FOR TOURISM by Catherine Heeg
20 TIPS FOR TOUR PLANNERS by Melissa Stanek
ADVERTISERS INDEX
Advertising Central/International central@busmag.com – (815) 946-2341 West west@busmag.com – (815) 946-2341 Midwest midwest@busmag.com – (815) 946-2341 Northeast tourgroups@busmag.com – (815) 946-2341 Southeast southeast@busmag.com – (815) 946-2341
COVER PHOTO
The beauty of Allegheny National Park is nothing short of breathtaking. A true testament to the resilience of man and nature, the Kinzua Sky Walk, once a tornadoravished viaduct, now towers over luscious forests, stronger than ever. Peer out from this award-winning skywalk for stunning views of the Kinzua Gorge, glossy leaves turning in the sun and breeze all around it. ANF VISITORS BUREAU. BUS TOURS MAGAZINE (ISSN 0199-6096) is published six times annually by National Bus Trader, Inc., 9698 W. Judson Road, Polo, Illinois 61064. Subscriptions, $15 (in US funds) annually, Canadian & International $20 (in US funds). Printed in U.S.A. Periodicals postage paid at Polo, Illinois 61064 and at additional mailing offices. POSTMASTER: Send address changes to BUS TOURS MAGAZINE, 9698 W. Judson Road, Polo, Illinois 61064. Change of Address: Please send old mailing label (or old address and computer number) as well as new address. Advertising: Display advertising rates sent on request. Advertising deadline is the last day of the second month preceding publication. Founded in 1979, BUS TOURS MAGAZINE is the oldest independent magazine in the bus and group tour market. Circulation includes bus and group tour planners in the United States and Canada regardless of affiliation or whether commercial, private or corporate or group leader. The contents of this publication may not be reproduced either in whole or in part without the written consent of the publisher. The name BUS TOURS MAGAZINE and the logo incorporating the passengers, bus and destinations are trade marks of National Bus Trader, Inc.
Bus Tours Magazine / September, 2019 • 3
Shopping, Dining & Lodging Jefferson CVB Jefferson, Texas The quaint town of Jefferson is tucked into the northeast corner of Texas. One of the oldest and most historic cities in the state, Jefferson provides a myriad of entertainment, shopping and fun for groups all year round. Bus tour groups would not like to miss this charming locale, which is perfect for hub and spoke tours. With top-ranked restaurants, exciting festivals and attractions, Jefferson is a “must see” that draws repeat visitors time and again. Nearly 100 restored 19th century homes dress the streets in Jefferson. Many of them are open for tours. Surrounded by stately magnolias and gardens, the homes give visitors a glimpse of Jefferson’s grandeur from 150 years ago. Built on Big Cypress Bayou and a former river port, Jefferson offers excursions on the waterway by canoe and kayak. Do not miss the narrated riverboat rides, which glide past luscious flora like Cypress trees. A short drive brings groups to Caddo Lake and Lake O’ the Pines. Both of these offer excellent water sports. There are also train rides and informative carriage and coach tours on real brick streets. Ghost tours are available on weekends for souls brave enough to hear the fascinating stories of hauntings, past and present. For guests more interested in indoor activities, Jefferson has museums, galleries and an original Carnegie library. Shops and boutiques abound here. No doubt, groups will keep an eye open while touring Jefferson for that perfect souvenir or a tempting clothing sale. To fuel all this activity, Jefferson has every kind of restaurant. From unique sandwich 4 • Bus Tours Magazine / September, 2019
Guide: Shopping, Dining & Lodging spots to barbecue and burger restaurants to bistros, wine and coffee bars and fine dining establishments, no one leaves Jefferson hungry. For groups interested in that extra spark of excitement, join Jefferson’s yearly festivities. Celebrations such as the candlelight Christmas season, an old-fashioned Fourth of July, a Mardi Gras celebration, a spring Pilgrimage of Homes, motorcycle rallies and car shows will keep visitors in high spirits for days. Whether groups are looking for peace, relaxation and contentment or an unforgettable, action-packed trip, they will find it in Jefferson, Texas. For more information, phone Tourism at (903) 665-3733 or visit visitjeffersontexas.com.
Summersville Pirates Cove “Enjoy a taste of the mountains” with a tour and wine tasting at Kirk-
Summersville CVB
wood Winery. One does not have to be a sommelier to recognize the
Summersville, West Virginia
exquisite quality at Kirkwood, where there are at least 33 flavors of wine
Bus tour groups looking for unique lodging and spectacular shop-
available. For seasonal fun, bring groups out for the annual Grape
ping opportunities are in for a treat when they stop in Summersville,
Stompin Festival, held in September. For the best bourbon in the region,
West Virginia. Less than 1.5 hours from Charleston and one hour from
look no further than Isaiah Morgan Distillery, which is part of Kirkwood
Monongahela National Forest, Summersville provides wine and
Winery. Isaiah Morgan Distillery holds the honor of being the only place
liqueur tasting, endless relaxation, shopping and comfortable lodging
in West Virginia that produces bourbon whiskey. Be sure to stop at The
groups will remember.
Bus Tours Magazine / September, 2019 • 5
Guide: Shopping, Dining & Lodging Country Store, their on-site shop, to kick off a
chef who prepares made-to-order omelets.
Summersville shopping spree.
To help guests wind down for the night or
More delight for shoppers is sprinkled
wind up for an evening adventure on the
throughout the rest of Summersville. Check
town, Clarion Inn has fresh baked cookies,
out Walnut Grove Antiques and Country Pot-
popcorn, cappuccino and drinks served from
pourri/Gauley River Rustics for some great
7-8 p.m. every evening. With so many
deals. Many visitors also find treasured sou-
choices, groups experience Southern hospi-
venirs at the General Store at Mountain Lake
tality at its best.
Campground.
While the Clarion Inn has breakfast covered,
Clarion Inn
The gateway to the south, Summersville is
groups will find delectable options at the fol-
open from mid-March through November.
also the perfect place to rest on a longer jour-
lowing Pigeon Forge restaurants for lunch and
On the ground floor, guests find a state-of-
ney. There are several hotels and restaurants
dinner:
the-art fitness center to work out the body, a
to choose from right on Route 19. Restaurants
Restaurant/Grill, Bull Fish Restaurant, Cal-
game room to work out the mind and a con-
range from fast food to fine dining.
houn’s, Firehouse Subs, Five Guys Burgers &
venient business center. In the lobby, there is a piano and an iPad for guests to use.
Applewood
Farmhouse
Summersville offers lodgings to fit any
Fries, Golden Corral, Hard Rock Café, Johnny
budget or style. Providing great lodging vari-
Carino’s, Mama’s Farmhouse Restaurant, Paula
Whatever kind of tour one is planning
ety in the form of hotels, cabins, yurts and
Dean’s Family Kitchen, Smoky Mountain Brew-
in The Great Smoky Mountains, Clarion Inn
tent camping, Summersville will have every
ery, Timberwood Grill and Wood Grill Buffet.
is ready to help make that a reality. For
For fun and relaxation, guests come back
more information, phone (865) 868-5300,
visitor greeting the morning with a smile. Check out the calendar of events for the
to the hotel to enjoy the outdoor hot tub, fire
visit pigeonforgeclarion.com or contact
Summersville Arena & Conference Center.
pit, indoor heated pool and indoor hot tub.
Director of Sales Jon Bentley directly by
Dates for events like concerts, expos, dinner
Clarion Inn also provides a heated, outdoor
phone at (865) 868-5350 or by e-mail at
theatres and more are posted here. Visit sum-
110-foot waterslide and a lazy river that is
mersvillearena.com for more details.
Jon@clarionpf.com. q
❑
Be sure to visit the Summersville Convention & Visitors Bureau at summersvillecvb.com for more festival and event dates, information about the area, an electronic version of Summersville’s Visitors Guide as well as the ability to order a physical guide. For more information phone (304) 872-3722.
Clarion Inn Pigeon Forge, Tennessee Show groups what “convenience” really is by bringing them to the Clarion Inn, the perfect lodging for any tour of the Great Smoky Mountains region. Situated in the heart of Pigeon Forge, Tennessee and within walking distance of several unique retail shops, a trolley stop, four restaurants and a five-screen movie theater, Clarion Inn will wow every bus tour group that comes for a stay. At Clarion Inn, aromas from the full, hot breakfast buffet entice guests from their comfortable rooms. This delicious buffet is served daily from 6-10 a.m. and offers more than 40 unique dishes. Guests delight at the on-duty 6 • Bus Tours Magazine / September, 2019
124 Walden’s Main Street
Pigeon Forge, TN
•Free WiFi •Free hot breakfast -Nearby- •Free Bus parking •Titanic •Indoor pool Museum •Dollywood •The Island in Pigeon Forge •Pirates Voyage Dinner & Show •Country Tonight (865) 868-5300 www.choicehotels.com
Nashville DowntownStadium
•120 Spacious rooms •Home of the world-famous guitar shaped pool •Across the river form Downtown Nashville - Walking distance via pedestrian bridge •Next to Nissan Stadium, home of the Tennessee Titans
303 Interstate Dr. Nashville, TN 37213 615-244-6690
Places for Summer 2020
Prestonburg Tourism Prestonsburg Tourism
If visitors prefer water rather than land, they
Lynn. Groups experience for themselves the
Prestonsburg, Kentucky
will enjoy a pontoon boat tour around Dewey
unique “it” factor that has produced many
Take a peak into Appalachian living,
Lake at the Jenny Wiley State Resort Park.
world-famous performers. Take in a play at
where heritage is rooted with art, history and
Take part in the Moonshine Hideaway tours
Jenny Wiley Amphitheatre or sing along with
adventure. The story of Prestonsburg, the
and learn the secrets distilled from
favorite names at the Mountain Arts Center,
first town established in eastern Kentucky
Appalachia. Spoiler: moonshine really does
where backstage tours are encouraged.
and coined the “Star City,” is one as inspiring
make one’s smile shine brighter.
as the mountains themselves.
The thriving outdoor scene of Prestons-
Experience a variety of exhibits, experiments and laser shows at East Kentucky Sci-
Here, visitors become kin. Follow the path
burg is only matched by its vibrant entertain-
ence Center, which is one of the country’s
of the elk or walk the winding trails of early
ment. Nashville may be known as the birth-
most technologically advanced planetariums.
Native American settlers with guided group
place of country music, but eastern Kentucky
Afterwards, pull up a seat and grab a cup of
tours. Visitors can take in the breathtaking
is the birthplace of country music legends.
coffee to hear the tales of how a little town
views from any of the five bus-friendly lodg-
Buses are welcomed at the “infamous”
in the mountains changed the course of the
ing options. That is if they are not busy taking
Butcher Holler and Van Lear coal-mining
Civil War and prepared a future president.
in 50 miles of glorious, mountainous range.
community, made famous by icon Loretta
Visitors may even get to fire the musket. Bus Tours Magazine / September, 2019 • 7
Special: Places for Summer Groups visiting Prestonsburg are encouraged to allow themselves to finally catch their breath. After all, no one knows what they will find when they decide to take the scenic route. For more information, phone Prestonsburg Tourism at (800) 844-4704 or visit prestonsburgky.org.
Summer Sunflowers and Gardens
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North Dakota Fields to the left. Fields to the right. Come mid-August, sunflowers throughout North Dakota turn their glowing yellow faces toward the rising sun. Tour planners cannot help but take notice of the bright yellow plants nor the smiles they bring to group members’ faces. North Dakota’s sunflowers have enticed many adventurers to pull over to the side of the road and snap a picture of the plants in full bloom. In 2018, they even inspired a couple to drive from Seattle to North Dakota where he proposed marriage, and she said, “Yes.� North Dakota sunflowers are known for more than just scenic beauty. They are a major crop grown throughout the state, with the heaviest concentration in central and western regions. Mid-August
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to early September is the best time to see the fields of yellow glory.
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Contact the North Dakota Tourism office to find out where groups can see some of the best sunflowers in the state.
J o s h
F R O M
D u h a m e l
T H E
T O P
Theodore Roosevelt National Park – South Unit
Actor and North Dakota native Josh Duhamel has something in common with President Theodore Roosevelt: a love for the Badlands. After spending time here, Roosevelt was instrumental in starting the National Park System. Visit us online to plan your next tour itinerary to beautiful Theodore Roosevelt National Park. NDtourism.com/grouptravel
8 • Bus Tours Magazine / September, 2019
Special: Places for Summer mer sun. Groups of all sizes are welcome to tour the farm. Groups receive personal attention and will discover varieties of mint, rosemary, oregano, dill, cilantro and basil. Plan ahead to give groups very special farm-totable dinners cooked with homegrown ingredients from North Dakota. For a garden party tour, the next stop would be the International Peace Garden on the border with Manitoba, Canada. This great tribute to the peace shared by the United States and Canada is home to the more than 150,000 flowers planted each year within the Garden’s 2,400 acres. Colorful gardens, landscapes and botanical areas shelter wildlife and wildflowers as well. The Conservatory and Interpretive Center showcases 5,000 species of cacti and succulents. Other attractions include the
North Dakota Sunflowers
Hands of Peace, Peace Chapel and a memorial created from remnants of the wreckage from the World Trade Center.
North Dakota specializes in agritourism,
There, herbs are a priority, and basil is the
which includes herb specialists such as those
king crop. Experience the calming effects of
at gardendwellers FARM near Esmond.
a basil bath outdoors under the warm sum-
To find out more, visit ndtourism.com or phone (701) 328-2661.
Bus Tours Magazine / September, 2019 • 9
Special: Places for Summer Castle Farms Charlevoix, Michigan Tour operators love Charlevoix, Michigan, and who can blame them? The charm-
ers, Beach Boys, Willie Nelson and Tina
icling the restoration efforts. The narrated
Turner, to name a few. Many wonder how a
tour includes a tram ride through forests
dairy farm became a concert venue, and Cas-
and past ponds with fountains. Guides are
tle guides are happy to share.
equipped with microphones and tailor each
ing three-block downtown is easy to nav-
Groups are welcomed by Castle Farms
igate and offers unmatched views of the
tour guides and shown a short video chron-
tour to the abilities and interests of the group.
park, marina and drawbridge. Seated conveniently one hour from Traverse City, Gaylord and Mackinaw, Charlevoix is an ideal hub for any group tour. Best of all, Castle Farms is just five minutes from its downtown. Built in 1918 by the president of Sears Roebuck Company, Castle Farms was originally a model farm to showcase equipment available in the Sears catalog. Local fieldstone was used to create graceful arches, soaring towers and picturesque courtyards reminiscent of Norman chateaux. Now, guests peruse the list of bands that played in the tumbled ruins of the former farm, amazed by the star-studded cast. The lists includes Aerosmith, The Doobie Broth-
10 • Bus Tours Magazine / September, 2019
Castle Farms
Special: Places for Summer Museum-quality collections and displays are showcased throughout. Visit the WWI Museum, antique toys display and the exhibit on royalty memorabilia from around the world. Another fan favorite is Michigan’s largest outdoor model railroad. Guests marvel at the 70+ trains and more than 2,500 feet of track. HO and G-scale trains run along historical replicas as well as up towers and through hedges. Adding lunch or dinner at the Castle is easy. From soup-and-sandwich meals to farm-style dinners, menus can be customized to a group’s desires and needs. Castle Farms has a rich history and is excited to share it with groups. Guided group tours are available year-round for 10 or more guests. Catered meals require a minimum of 20 guests. Castle Farms is accessible and has wheelchairs available. Create a sell-out tour by adding Castle Farms to an itinerary. For more information, phone (231) 237-0884 ext. 224 or e-mail tours@castlefarms.com.
The J.M. Smucker Company Store and Café Orrville, Ohio There is little as comforting as one’s favorite snacks and foods; The J.M. Smucker Company Store and Café knows this full well. Groups will want to return time and again to explore the largest selection of Smucker’s family brands products such as fruit spreads, peanut butter, ice cream toppings, coffee and snacks. Where else can they buy, sample, explore and eat some of America’s favorite treats? Situated minutes from Amish Country and less than one hour from Cleveland, this wholesome stop fits perfectly into any Ohio-based itinerary. Begin by trailing back to Smucker’s humble beginnings in 1897 via the Hallway of History to learn how the company’s namesake and founder, Jerome Monroe Smucker, sold his first product (apple butter) from a horse-drawn wagon. The walk-through timeline displays more than 120 years of Smucker’s storied past to its current ever-expanding brand innovations.
J.M. Smucker Company Bus Tours Magazine / September, 2019 • 11
Special: Places for Summer To fuel up for the coming shopping spree, however, groups stop at the ever-so popular Sample Station. At this stop, guests can explore and taste a variety of prepared samples and discover new favorites from the shelves. Shoppers are granted a plethora of options at the Store and CafÊ, such as a wide array of products, apparel, kitchen gadgets, merchandise and more from Smucker family brands such as JifŽ, Crisco Ž, Folgers Ž, Dickinson’s Ž and Milk Bone Ž, just to name a few. Guests looking for a unique personalized gift can have their picture placed on Smucker Ž or Jif Ž jars at the Smucker’s Sweet Pics™ station or create something special at the custom gift basket center. Bags full, guests enter the cafÊ for a variety of meal options. The savory aromas of handmade pizza, baked in a brick oven, pull guests one way, while the sweet and nostalgic scent of the grilled Signature PB&J sandwich beacons another. With so many home-
ŀ¢ Šŀ ł
made baked goods, do not forget the dessert. The ice cream sundae bar provides one last sweet treat before groups hit the road once more. For more information on The J.M. Smucker Company Store and CafĂŠ, phone (330) 684-3929 or visit jmsmucker.com.
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12 • Bus Tours Magazine / September, 2019
Special: Places for Summer Our Lady of Consolation
Basilica and National Shrine of Our Lady of Consolation Carey, Ohio About one hour from Toledo and the coast of Lake Erie, the Basilica and National Shrine of Our Lady of Consolation remains an epicenter of faith and culture. Home of an annual summer pilgrimage, Our Lady of Consolation in Carey, Ohio has much to offer groups visiting the Midwest. The Feast of the Assumption of Mary into Heaven temporarily plumps the population of quaint Carey, Ohio, as thousands of pilgrims are drawn toward Our Lady of Consolation to celebrate. This event honors the Catholic belief that Saint Mary’s body and soul ascended into heaven at her death. On August 14, devotees follow The Statue of Our Lady of Consolation in a candlelight procession from the basilica to the National Shrine Park altar. The event carries on to August 15, as well. Masses are held in English, Albanian and Chaldean
Bus Tours Magazine / September, 2019 • 13
Special: Places for Summer during The Feast to accommodate the cul-
the basilica to adorn the statue. Often, these
tures of the pilgrims.
outfits are designed in thanks for answered
During The Feast, friars minister to those
prayers. More than 500 of the statue’s dresses
in attendance with prayers and blessings.
are on display in the lower basilica. There,
The on-site Mustard Seed Café is available
the Chapel of Holy Relics also exhibits saint
for prearranged groups of 20 or more look-
relics.
ing to purchase meals. For students, meals
To learn more or to make reservations,
consist of pizza, tacos or a choice of sand-
phone
wich; all options feature dessert and a bev-
olcshrine.com
erage. Adults in attendance can choose two entrees from a different menu, which features items such as baked chicken and spaghetti and meatballs. Adult meals are completed with sides, a roll with butter, cake and a beverage. Shrine Gift Shop remains the number one stop for those looking for souvenirs. The Statue of Our Lady of Consolation was fashioned in Luxembourg in 1875 and depicts Mary with an infant Jesus. Using the statue, believers carry out the tradition of “offerings of fabric,” which stems from the middle ages. Handmade clothes are sent to
14 • Bus Tours Magazine / September, 2019
(419)
396-7107
or
visit
❑.
Summer in PA Mercer and Crawford County CVB Meadville, Pennsylvania
Tara – A Country Inn
3. Fun adventures wait at Hell’s Hollow
7. Tour Kraynaks Christmasland
Wild Life Adventure Trail where groups can
(September through December) and Easter
Galaxy Tours brought a group from
take part in an exciting scavenger hunt
Bunnylane (Februrary through the week
Chicago to spend an amazing four days in
while traveling on golf buggies along a four-
after Easter). These festivities are
Mercer County, Pennsylvania. Catherine, the
mile trail. Enjoy a cookout at the end of the
closed Christmas Day and Easter Sunday,
tour operator, said that one week later, “the
trail.
respectively.
group is still talking about what a wonderful
4. A “must do” for shoppers, Grove City
experience they had.” Let Peggy and Carmen
Premium Outlets is western Pennsylvania’s
sweets companies Philadelphia Candies and
help customize an extraordinary tour for any
premier shopping spot with more than 120
Daffin’s Candies.
group. They are experts at developing itin-
shops. Shoppers will also love Reyers, Amer-
eraries for travelers who are looking for
ica’s largest shoe store.
unique and authentic experiences. Below are nine local attractions groups will love to visit.
5. Enjoy a pig roast and luau at Webb Winery.
8. Make a chocolatey good stop by visiting
9. Enjoy dinner and tour at Tara – A Country Inn. This world-class, 27-room Greekrevival mansion was inspired by the movie Gone With The Wind. Groups have a guided
1. Take a safari ride on nearly 100 acres
6. For a patriotic stop, join a step-on-guide
tour of this 1854 mansion and enjoy a sump-
in open-air custom safari buses at Keystone
for a tour at the Avenue of 444 Flags. This
tuous family-style meal. Great group
Safari. View animals from around the world
guided tour will explain the history of the
overnight rates are available Sunday through
roaming freely in a natural setting.
world’s largest display of American Flags.
Thursday.
2. Watch skilled craftsmen create one-ofa-kind metal giftware on the “Made in America Tour” at Wendell August Forge.
Also at this location is the War on Terror Veterans Memorial.
For additional group tour ideas go to VisitMercerCountyPA.com or phone (724) 346-3771. Bus Tours Magazine / September, 2019 • 15
Special: Summer in PA Oil Creek & Titusville Railroad Titusville, Pennsylvania
or sleep in a caboose motel all with one stop
before heading back to the train. The train
at OCTRR.
cars include America’s last functioning rail-
Chugging through the beautiful North-
June through September, OCTRR hosts
eastern landscape, the Oil Creek & Titusville
their regular train excursions. These depart
way post office car and an open-air gondola car.
Railroad (OCTRR) in Titusville, Pennsylvania
from the Perry Street Station in Titusville,
In July and August, train rides usually run
welcomes bus tour groups to a delightful day
which is also the location of their museum,
on Wednesday, Thursday, Saturday and Sun-
on the rail they will never forget. Guests can
gift shop and concession stand. These relax-
day. June and September trips usually run
ride the rails, tour a museum, hit the gift shop
ing rides cruise through the area at 12 miles
Saturday and Sunday. Besides their regularly
an hour, so guests
scheduled trips, OCTRR frequently has special
can
Oil Creek & Titusville Railroad
the
excursions like Fall Foliage Rides, Santa
scenery and take
absorb
Trains, WWII Weekends, murder mystery din-
photos. One of two
ners and more.
ALCO S-2 switch
Groups looking for one-of-a-kind lodg-
engine locomotives
ing are sure to love OCTRR’s Caboose
pulls passengers on
Motel. Situated on the tracks next to Perry
a
Street Station, this motel is made of 21
three-hour
roundtrip, with a 20-
caboose cars that fully function as motel
minute interlude at
rooms. Three rooms have wheelchair
the halfway point,
ramps. One is fully wheelchair accessible
Rynd Farm Station.
with extra room for mobility. Caboose Motel
Here, guests can
is open May through mid-October. Phone
refresh themselves
(814) 827-5730 for reservations.
with some ice cream
The OCTRR trains and stations are accessible, as well. Advanced registration is required for guests with disabilities due to limited wheelchair seating. Wheelchairs should be smaller than 33 inches wide to ride with OCTRR. Restrooms on the train are not wheelchair accessible, but those at Perry Street and Rynd Farm stations are. Groups of 20 or more guests qualify for discounted rates and special upgraded box lunches. For more information, phone (814) 676-1733 or visit octrr.org.
Allegheny National Forest McKean County, Pennsylvania “One of the World’s Top 10 Most Scenic Skywalks and Viewpoints in the World,” the Kinzua Sky Walk in the Kinzua Bridge State Park is an engineering marvel and offers breathtaking views of the Kinzua Gorge. The skywalk was reinvented utilizing six of the surviving towers from the historic Kinzua Viaduct following the 2003 tornado. This tornado scattered 11 of the viaduct’s original towers to the floor of the
16 • Bus Tours Magazine / September, 2019
Special: Summer in PA Allegheny National Forest
gorge. The American Bus Association honored the Kinzua Sky Walk as “2019 Best of the Best.” The Longhouse National Scenic Byway, located in the Allegheny National Forest, was named one of the top six fall foliage drives in the United States and the most scenic byway in Pennsylvania. Enjoy picture-perfect views from the Rimrock Overlook and Kinzua Point of the fall colors reflecting off the Allegheny Reservoir waters.
ABSOLUTELY STUNNING! WOW!
KINZUA SKY WALK “One of the Top 10 most scenic skywalks in the world”
Fun & Experiential Tour Ideas 800-473-9379 visitANF.com Bus Tours Magazine / September, 2019 • 17
Special: Summer in PA Travel Pennsylvania Route 6 for amazing
miles south of Bradford, on Route 219, is the
views and to get into the heart and soul of
Penn Brad Oil Museum, which reveals the
small-town America. In the town of Kane, a
rich history of the world’s first billion-dollar
star in the forest, groups find award-winning
oil field.
wineries, breweries, distilleries and family-
Overnight accommodations for bus
owned restaurants. The Kane Manor, historic
groups are available in Bradford, making
home of Kinzua Viaduct’s builder -- General
this city a great hub for groups exploring
Thomas L. Kane, offers group luncheons in
the Allegheny National Forest region.
its dining room. Pennsylvania’s early lumber barons built Smethport’s Victorian Mansion District.
For
additional
information
or
assistance, phone (800) 473-9370 or visit visitANF.com.
❑
Traveling along its Main Street, admire the 30 architectural gems constructed in the late 1800s. While downtown, visit the Old Jail Museum’s haunted dungeon. Visit the popular museums of historic Bradford. Once a high-grade oil metropolis of the world, Bradford is the birthplace of the Zippo lighter. Zippo lighters and Case knives are showcased at the Zippo/Case Museum. For a musical experience visit the Marilyn Horne Museum, which honors Bradford’s own world-famous opera star. Just three
18 • Bus Tours Magazine / September, 2019
Visit our website at: visitfortmadison.com
1-800-210-TOUR (8687)
S tu d e n t & Senior Tour s
Titanic Museum Attraction Pigeon Forge, Tennessee Branson, Missouri When the music stopped, the legend began. Bring groups to see the most rare of all Titanic artifacts – Bandmaster Wallace
him on Titanic. This and more wait for
to play on, despite the ship’s gradual decent
groups at Titanic Museum Attraction.
into the Atlantic.
On April 10, 1912, the Titanic set sail,
“Visitors to the Titanic Museum Attraction
unknowingly, to become one of the most har-
should be prepared for an emotionally
rowing true stories of the sea.
charged encounter when they first see the
Hartley was among the 2,208 passengers
iconic Wallace Hartley Titanic violin,” cau-
Hartley’s famed violin. By exclusive
and crew aboard the R.M.S. Titanic. The
tions Museum Attraction co-owner, Mary
arrangements, the long anticipated arrival
young violinist and newly appointed band-
Kellogg-Joslyn.
of this historic instrument reaches its
master traveled with his violin – an engage-
Unprecedented interest is anticipated
crescendo in once-in-a-lifetime world
ment gift from his fiancée, Maria Robinson.
for this exclusive event, so groups are
reveals at the Titanic Museum Attraction
They expected to marry upon his return to
encouraged to plan ahead. Regular viewing
in Branson, Missouri (January through June
England.
hours are scheduled daily at 9 a.m., but only
15, 2020) and Pigeon Forge, Tennessee (July
On the fourth night of the cruise, joy
through December 2020.) Come see the
turned to panic when an iceberg opened the
ing tours will be permitted to take photos
actual violin Hartley pressed to his chin
ship’s starboard side, and the ocean poured
of the violin. Pre-opening morning tours
while playing soulful overtures to help
in. For the next two hours, the Titanic bands-
are from 8:30 – 9 a.m. and will help groups
assuage the epic tragedy unfolding around
men’s devotion stationed them upon the deck
beat the crowds.
20 • Bus Tours Magazine / September, 2019
those with reservations to attend pre-open-
Guide: Student & Senior Tours The Wallace Hartley Titanic violin sold at
see Alexander Hamilton’s house and
auction to a secret, European collector for
museum, or even include visits to historic
$1.7 million, and Titanic Museum Attraction
churches such as St. Paul’s, St. Patrick’s
has the exclusive rights to exhibit it within
Cathedral and other houses of worship.
the United States.
For more information including other sug-
For ticket information and reservations,
gested picture stops, phone (212) 928-1640,
phone (800) 381-7670 or visit titanicbran-
e-mail jimdykesNY@gmail.com or visit
son.com or titanicpigeonfor.com.
JimDykesNYC.com.
New York City Tours
Maltz Museum of Jewish Heritage
with Step-on Guide Jim Dykes
Beachwood, Ohio
New York City, New York
The Maltz Museum of Jewish Heritage in
New York is jam-packed with great sites
Beachwood, Ohio allows groups to explore
for groups of all ages to see. See Alexander
history, culture and identity to make connec-
Hamilton’s grave, and maybe visit his house
tions and promote a greater appreciation for
in Harlem. For years, these sites were largely
Jewish heritage and the diversity of the
unvisited, but now that Hamilton is a Broad-
human experience. Using personal stories
way hit, both adults and students love to see
of courage, creativity and survival, Maltz
them. These are just a couple of the great
thing nature provided were the enormous
addresses relevant societal themes for stu-
New York City picture stops groups can see
rock formations, which hold up all Manhattan
dent and adult groups.
with Jim Dykes as their step-on guide.
skyscrapers.
With the aid of films, oral histories, artifacts,
According to experienced guides, such as
With an all-day tour (five, six or seven
historic photographs, first-hand accounts and
Dykes, adult travel groups and student groups
hours) it is possible to do more picture stops
interactive displays, groups engage with topics
both offer different challenges. “Older groups
and to tour historic areas such as Harlem, to
such as the impact of hatred, racism and dis-
appreciate stories of great New York families like the Vanderbilts, Rockefellers and Astors. Younger groups like to hear about modern celebs from TV shows and music,” says Dykes. “A good guide can adjust his narrative to make both groups excited about a New York private tour experience.” Dykes does just that. On a basic four-hour NYC step-on private tour, a group can usually tour from mid-Manhattan downtown through neighborhoods such as Times Square and Broadway, Fifth Avenue, the Village, Chinatown, SoHo and Tri-Beca to the 9/11 Memorial. After a picture stop, tours head uptown toward Central Park. Central Park can either be a picture stop or a park tour that can last several hours. Groups are amazed to learn Central Park is more than the only city park in America to
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be declared a National Landmark, but it is completely man-made from 1858. The top soil, 26,000 trees, lakes, ponds, charming fountains and structures were all brought in by men with shovels and mule teams – without the aid of heavy machinery. The only
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Jim Dykes New York City Step On Guide
• 5 Stars on Trip Advisor • Friendly & Easy to Work With • Half-day Rate $375.00 Call 917-576-7170 jimdykesnyc@gmail.com www.jimdykesnyc.com
Bus Tours Magazine / September, 2019 • 21
Guide: Student & Senior Tours Arts. Many tours can be modified to incorporate hands-on activities such as art projects, scavenger hunts and opportunities for self-guided exploration of the galleries. Adult and senior tours at the Maltz
% 4 &5 . %2 4 $ , & ) 7 % ,,3 %49 ! ' . ! ) /#) ,!52 -/2)!, 3 -%
Museum offer an inspiring environment to enrich groups. Group tour admission includes full museum
Maltz Museum of Jewish Heritage Courtesy of Sam Fryberger
access and a guided exploration of the core or special exhibition. One such special exhibit, Leonard Bernstein: The Power of Music, opens
crimination; the tragedy of the Holocaust; the
September 25, 2019 and closes March 1, 2020.
values, celebrations and rituals of the Jewish
In this exhibit, groups can explore Bernstein’s
people and much more.
Jewish identity, his social activism in the con-
Student groups are tailored to elementary,
text of his position as an American conductor
middle and high school, home school, youth
and his works as a composer. This special
groups and more. Maltz Museum programs
exhibition features interactive media and
encourage critical thinking and hands-on,
sound installations along with approximately
participatory learning. All tours are aligned
100 historic artifacts. Of these, Bernstein’s
with State of Ohio Learning Standards
in Social Studies, Language Arts and Fine 1
piano, marked-up scores, conducting suit, annotated copy of Romeo and Juliet – used for
ONE SPECTACULAR EXPERIENCE world-renowned garden I historic mansion tours scenic tram tours I shopping
“Breathtaking. A treasure worth exploring.â€?– Trip Advisor Review WINTERTHUR MUSEUM, GARDEN & LIBRARY I 800.448.3883 I winterthur.org/groups 22 • Bus Tours Magazine / September, 2019
UND 3% AR RO !VENUE E Y N T E E P V LI O / EUM -US N AT N TOW TED I ,OCA
Entertainment & Shows
Texan Theater Texan Theater
sound and lighting. Free Wi-Fi runs through-
Stop in anytime from 7 a.m. to 7 p.m. for
Greenville, Texas
out, and each seat has its own electrical out-
sumptuous drinks and combo meals at the
Luxurious and intimate, the Texan The-
let. This guarantees there is no need to worry
coffee shop, located in the lobby. Grab a dark
ater in Greenville has everything a group
about one’s cell phone dying while snapping
chocolate iced coffee, some quiche Florentine
of music lovers, foodies or even faith-based
that perfect Instagram photo.
or a breakfast sandwich (served all day) dur-
tourists would want. In a remodeled build-
Who can blame guests for taking pictures?
ing a hub and spoke tour of Greenville.
ing less than one hour from Dallas, the
With the contemporary luxe of the theater’s
Whether as a café or theater, Texan Theater
Texan Theater provides an experience that
décor and four-course meals – served during
will be a highlight in any tour.
is at once modern and soulful. To bring
the concert, guests may feel compelled to
Tickets include the cost of dinner, gratuity
groups before household names without
share this unforgettable night and bus tour.
and the show. Artist merchandise may be
the discomfort of a huge venue, cramped
(Word of mouth, anyone?)
available for purchase afterwards. Free park-
lines and painful parking, add Texan Theater to an itinerary.
For faith-based tours, the Texan The-
ing is available on-site.
ater’s quarterly “Music in the Spirit” is a
To learn more, phone (903) 259-6360, visit
With names like Exile and Tiffany on the
must-see event. Choir group tours may
texantheatergreenville.com or e-mail
marquee, it is no surprise that red carpet
even wish to participate in this inclusive
texantheater@texantheatergreenville.com.
photo opportunities and meet-and-greets
concert. Musicians typically arrive at 1 p.m.
are common features for shows at the Texan
to sign up. Sound check is at 2 p.m., and
Cody Cattle Company
Theater. The glamour does not stop there.
at 3 p.m., praise service begins. To amplify
Cody, Wyoming
Guests are welcomed into a renovated 118-
the spirit of unity, a potluck dinner is served
seat theater, complete with state-of-the-art
with this free event.
24 • Bus Tours Magazine / September, 2019
Need dinner theater for groups that will have them shouting, “Heck yeah! Doggone
Special: Entertainment & Shows right, man!”? Look no further than The Cody Cattle Company. Since
year, Chaffin’s is one
its inception in 2008, The Cody Cattle Company has been a lead attrac-
of America’s most
tion for the thousands of visitors each year in Cody, Wyoming. The
unique dinner the-
Cody Cattle Company is a foot-stomping, hand-clapping, chair-danc-
aters. Chaffin's Barn is
ing, family-friendly, cowboy music show people rave about. Out of
the perfect place for
771 TripAdvisor reviews, 700 are 4 and 5 stars.
an all-around won-
Staff welcomes groups when the doors open at 5 p.m., inviting
derful night out. Known
them to feel like a part of
Chaffin’s Barn
for
its
the family. The 324-seat
upbeat Broadway-style
dinner theater prevents
plays and musicals –
crowding. The buffet is
some of which are
open from 5:30 - 7 p.m.
local premieres, Chaf-
and has country classics
fin’s Barn boasts a cast of regionally and nationally credited actors.
like smoked brisket,
Designed to have a tiered “theatre in the round” motif, Chaffin’s has
chicken, potatoes, baked
room for up to 250 guests at the main stage and 50 at the intimate
beans, coleslaw, Caesar
backstage. Actors occasionally make their entrances from between
salad, applesauce, corn-
tables, drawing in the audience like never before.
bread, brownies, iced tea, lemonade and coffee. Add flat iron steak for $10
Cody Cattle Company
extra. When given notice, The Cody Cattle Company can accommodate vegetarian guests, as well. Soda, alcoholic beverages and ice cream are available for a small additional charge.
Dinner comes with a multitude of options at Chaffin’s. It can include a delicious buffet or guests can order from the a la carte menu. Both choices offer traditional Southern, vegetarian and gluten-free fare. Group rates are available. For more information, phone (615) 6469977 or visit chaffinsbarntheatre.com.
At 6:30 p.m., the show begins. Featuring two-time flat-picking champion and Western Music Association Instrumentalist of the Year, Ryan Martin and his Triple C Cowboys Band, the show at Cody Cattle has something for everyone. Cody Cattle presents old-time cowboy songs; guitar, mandolin and fiddle tunes; some modern country songs and a lively finale, all of which are sure to leave groups humming on their way out. Consider purchasing a Trifecta Ticket, the most popular ticket option, which adds Cody Rodeo Grounds to the itinerary. The rodeo grounds are about 700 yards from Cody Cattle, making this a convenient way to spend the evening and save a few dollars. While Cody Cattle is open May 29 through September 18, seven days a week -except for July 4, rodeo season is June 1 through August 31. Group rates are available with one complimentary ticket per 15 paid tickets and a maximum of two comps per bus. Cody-native and former trolley tour operator, Greg and his wife, Ann, are the helpful owners of the Cody Cattle and can assist with any needs planners have while visiting the area. For more details, phone (307) 272-5770 or e-mail greg@thecodycattlecompany.com.
Chaffin’s Barn Nashville, Tennessee Visit one of America’s last two remaining theater barns and one of Nashville’s Top 20 Favorite Tourist Attractions by coming to Chaffin’s Barn in Nashville, Tennessee. Currently in its 52nd Bus Tours Magazine / September, 2019 • 25
Special: Entertainment & Shows American Music Theatre Lancaster, Pennsylvania
will enjoy the AMT, but how many times will
covers of songs from The Beatles, Elton
they come back?
John, Adele, Ed Sheeran and many more
Original performances and celebrity
Look out for Riverdance in 2020, as they
will have people dancing in their seats. This
shows dazzle groups who visit American
will appear on the AMT stage from January
show features AMT’s own renowned
Music Theatre (AMT). Conveniently located
17-19 as part of their 25th Anniversary
orchestra.
on iconic Route 30 in Lancaster, Pennsylva-
Show. In the summer of 2020, the AMT
Groups of 20 or more receive one
nia, American Music Theatre has everything
Original, Britain’s Best! will take center
complimentary ticket. For more informa-
a group needs for a splendid night. With the
stage. Featuring fantastic musicians and
tion, phone (800) 648-4102 or visit
widest array of entertainment in Pennsylva-
dancers from around the world, this show
amtshows.com.
nia, a full concession stand, a gift shop and
is a British extravaganza relaying some of
spacious parking, the question is not if groups
the biggest hits from across the pond. Live
❑
Main Ave 23rd Ave North
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N 3r d St
McK
10th Ave 11th Ave
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12th Ave 13th Ave 14th Ave
North
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Kiwanis Park
N 2n d St
FULTON
CLINTON
M iss iss
Discovery Trail
10th Ave
N
9th Ave N CLINTON COUNTY COURTHOUSE 7th Ave Nor th 6th Ave N orth 5th Ave N orth 4th Ave N orth 3rd Ave N orth 2nd Ave Nor th
gdale etery
Clinton CVB 721 S 2nd St Clinton, IA 563–559–2193
5
River View City Park
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TOR VISITOR ORMATION INFORMATION SK KIOSK
Willow Island
P
P
36
ILLINOIS
River v iew Dr
6th Ave South
S 2nd St
4th Ave South
P
S 1st St
S 3rd St
S 4th St
S 5th St
6th Street
3rd Ave South GEORGE M.. CURTIS MANSION
ipp i Ri ve r
13th Ave North
5th Ave South
26 • Bus Tours Magazine / September, 2019
h
8th Ave 9th Ave
DE IMMIGRANT WINDMILL
+
N 4t
+
2nd Ave South
www.travelwv.com 304.264.8801
ve Nort
16th Av e
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67
SAWMILL MUSEUM
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North
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5th St
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PLAY STAY
19th Av e
18th Av e
4
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22nd Ave North
Hardi ng S t
American Music Theatre
30
CLINTON COUNTY HISTORICAL SOCIETY MUSEUM & LIBRARY
Historical Clinton, IA 1. Sawmill Museum 2. DE Windmill 3. Lunch at the Candlelight -With a river view 4. Lyons Shpping 5. Curtis Mansion tour & wine tasting Tea, lemonade, and water also offered
Find more tours offered in the area by contacting the Clinton CVB
Social Marketing for Tourism by catherine Heeg
How to Lose a Fan in 10 Days Do you remember the movie How to Lose a Guy in 10 Days? Here is the scoop:Benjamin Barry is an advertising executive and ladies' man who, to win a big campaign, bets that he can make a woman fall in love with him in 10 days. Andie Anderson covers the “How To” beat for Composure magazine and is assigned to write an article on “How to Lose a Guy in 10 Days.” While the stars in this movie go to great lengths to win and lose in love. Let us look at some ways to be like Andie and lose a fan by exploring how to drive your social fans away. What common blunders are made that will make fans flee so quickly you cannot say “I love you” fast enough? Blunder #1 – Too Much Talk About #1 Social marketing, like dating, is not a one way conversation. So many times we see posts that are too chatty, too long or just plain too many posts each day. How about those Facebook posts that look like Instagram posts as they have 101 hashtags? #Fail When planning social tone and style, avoid this pit fall by keeping things short, fun and giving people a reason to respond.
Related to this blunder is its close cousin, the one who is always selling. Do you ever see businesses post only about their upcoming sale, promotion or early booking bonus? What fun is that? Blunder #2 – Begging for Attention Do your social posts and tweets beg for likes? This drives fans nuts and makes Facebook demote those posts and not show them to as many people. ‘Like-baiting’ will get your hand slapped by Facebook. Instead, put together great content that your unique audience will love. Here is how to understand better. followers and fans your http://bit.ly/2Jv4flq. Blunder #3 – Looks Are Not Everything While we all like to believe that we are not visual learners, most of us are. Some social marketers forget about this when they post photos that are too small for the space, too grainy to standout or not related to the content. Savvy marketers know that posting an oblong or square video will gain way more reach and engagement than a small video thumbnail. (Sizing cheatsheet here. http://bit.ly/2xax5mN)
In the case of social marketing, maybe looks are everything! Do you want to earn more fans quickly? Here is a cheat sheet for you. ❑ http://bit.ly/2IeH1gU.
Catherine Heeg, international speaker and trainer, focuses on social media marketing strategies for the tourism and hospitality industry. Join the conversation and connect with her at cmsspeaking.com and socially.
National Bus Trader Bus Tours Magazine Digital Offerings Digital Marketing Options
Expanded Website More Marketing Options ROI Options
Bus Tours Phone: (815)Magazine 946-2341 815-946-2341 www.busmag.com Bus Tours Magazine / September, 2019 • 27
20 Tips For Bus Tour Planners by: Melissa Stanek 20 Tips for Choosing Lodging While some groups, like a tour group of
scout has a critical eye for the needs of a group
wake and dine at their own pace before hop-
while experiencing a solo trip.
ping on the bus for more fun.
mountain men or black bear, might be pleased
3. Use Google Maps’ street view to spy
6. Double-check for air-conditioning.
with just a roof and a bed, most people expect
out the terrain. There is little worse than
Believe it or not, some lodging does not come
more from their lodging. In the age of technol-
finding that an otherwise accessible hotel has
with air conditioning in the rooms. Make sure
ogy, lodging searches are more effective than
a steep driveway or unexpected front steps.
to check for this, especially if your tour is in a
ever, but bright pictures and a four-star average
For groups with accessibility issues or for
warmer season or region.
review score does not mean you have found
those traveling in icy, wintery conditions, it is
7. Know that a missing price does not
the right place to house your tour group for the
in your best interest to use technology like the
equal free. Hotel Web sites will sometimes list
night. More goes into guaranteeing the pleasure
street-view camera on Google Maps to see
an amenity like breakfast, parking or Wi-Fi with-
and safety of a group of travelers. Whether or
just what you are getting into.
out a price. This does not mean it is free or built
not you have a scout at your disposal, the fol-
As you examine the hotel’s driveway, see
into the price of the room. Be careful to make
lowing tips will help and confirm your steps in
if there is an awning or portico where passen-
planning lodging for your bus tour group.
gers find shelter while unloading and packing
8. Beware of what is not in the
up. You would not want rain or burning sun
description. Double-check the listed features
to ruin your travelers’ trip.
for any descriptions that lack detail. Occasion-
1. Know what is important to your travelers. Each bus tour group is unique. The
sure you know the price of these amenities.
Even if you have a scout, this tip erases
ally, bus parking, breakfast or Wi-Fi is adver-
mine what amenities you need in your place
wasted time by removing inaccessible hotels
tised with clear prices, but the catch comes
of lodging. A trip for seniors may require dif-
early on.
upon arrival.
demographics of those in the group will deter-
ferent amenities than a student group. Write
4. Consider adjacency to a mall or
“Bus parking available” could mean you
out what needs are absolutely nonnegotiable,
shopping area. Groups love to shop. Adja-
are directed to a third-party lot blocks away.
and give a copy to your scout or keep it on the
cency to a mall or shopping area makes
Wi-Fi might be weak or have data limitations.
desk beside you as you hunt for hotels. Be sure
planned and impromptu retail therapy vastly
Have scouts give the Wi-Fi a hardy test by
your choice of lodging targets the needs of
easier.
uploading and downloading during their stay.
your group.
5. Find a place with free breakfast.
2. Guarantee that your choice of lodg-
They say it is the most important meal of the
ing wants groups. The best way to tell if a
day, and it is certainly the easiest to add into
Remember, Wi-Fi is often the most important thing for travelers. “Continental breakfast,” I, myself, have
motel or hotel wants groups is if they place
the cost of your tour, since “free” is the same
found, may be nothing more than a box of
an ad with BUS TOURS MAGAZINE. This means
for every customer. Free breakfasts normally
donuts and a pot of regular. Do not leave your
they are eager to cater to groups and have
come with time windows like 6-10:30 a.m.,
guests hungry and unable to e-mail. Do not
likely handled them before. You want your
which is perfect for a large group of individ-
cause your driver to hobble from an unex-
group in experienced hands.
uals. No one likes being rushed in the morn-
pected walk in the wrong shoes.
Another helpful way to be sure is by send-
ing. Even if your group leaves at 8 a.m., this
9. Plan your payment. Be sure you know
ing out that scout from tip one. Make sure your
breakfast window allows group members to
what methods of payment your hotel requires,
28 • Bus Tours Magazine / September, 2019
20 Tips because most will want your deposit in
ways? These are things you must know to
ple, you would be allowed three to six
advance. Some places will accept company
keep your group from suffering unwelcome
unbooked rooms without facing a fine.
checks, so always be sure to ask.
surprises.
Minimum commitment or attrition rate is
10. Read the worst of the worst of
13. Research the neighborhood. This
similar. It is the percentage of uncancelled
the reviews. This tip is particularly impor-
tip is especially true for cities going through
rooms you are allowed before suffering fines.
tant for bus tour planners without scouts.
gentrification or any kind of rebranding.
The mitigation or resell clause is some-
Now is not the time for optimism. While every
While a lodging property may be highly
thing you want to see when booking. This
establishment is vulnerable to the occasional
rated, dangerous neighborhoods or condi-
means the hotel will attempt to resell any
curmudgeon, do not assume every one-star
tions may be just a block away. You want
rooms from your block that go unfilled, mak-
reviewer is someone having a bad day. Watch
your group to feel safe; do not skimp on the
ing them no longer your responsibility. You
the reviews for patterns suggesting the pres-
research.
have enough to worry about anyway.
ence of unhelpful staff, issues in cleanliness,
14. Find a hotel where halls and lob-
18. Be strategic when placing your
false advertising or more. Also be sure to
bies are secure. Yes, some lodging is built
chaperones. To help tamp down mayhem,
look for reviews, good or bad, written within
to let guest rooms open straight into the out-
chaperones on student tours should be
the year, and only trust photos taken within
doors or a parking lot. If your heart is set on
evenly placed. While it may be tempting to
four to six years.
that kind of lodging, then this tip is not for
allow the adults (the chaperones) to cluster
11. Investigate the lodging’s trav-
you. Having secured guest spaces will make
together, it may not be the best idea for the
eler profile. Before booking, check if the
travelers safer. Make sure the hotel requires
group.
establishment has a type of clientele. Some
room keys for elevator usage as well as for
19. Make sure your hotel is acces-
hotels draw in or attract a certain traveler
lobby and hall entrance. These are big pluses
sible to buses. Similar to tip three, it is
type more than another. Be careful of book-
in the safety category.
important to guarantee that your hotel is
ing a group of seniors at a hotel that com-
15. Consider the price point. Your
accessible, this time to the bus itself. Use
monly attracts young families. Excited and
guests may not appreciate splurging on lodg-
either Google Maps’ street view, photos
noisy children might keep your tour group
ing, especially if it is just for one night and is
from the hotel’s Web page or your scout, if
awake late into the night. Avoid booking a
not part of the fun, like a casino resort. Some-
you have one, to access the situation. Too
youthful tour, especially one that features
times, expensive things are worse. Do not
many hotels seem to believe that if a van
nighttime entertainment like clubs, bars
pay for a brand name just because it is a
can get through so can buses. Be wary of
or shows, at an establishment that regu-
brand name. Budget hotels are not always
steep, curvy or narrow driveways. You do
larly welcomes truckers or otherwise weary
bad. This is where your aforementioned
not want to have to announce to your trav-
travelers. The last thing you want is for
research comes into play.
elers that the bus cannot pull up to the
your bus tour to be responsible for complaints to the staff.
16. How about a two-for-one? When
hotel’s door.
considering the needs of your group, see if mul-
20. Do not forget bus and bus driver
12. Find out how long that “15 minute
tipurpose lodging would be appreciated. Casino
security. To keep the bus safe, it is important
walk” really is. Many hotels and attractions
resorts and hotels with spas and restaurants
to find a parking lot with security features.
guarantee that they are minutes from each
might be just what your group needs.
This is something you can find out while
other, but the only way for you to have a real
17. When booking a hotel block,
exploring the hotel’s neighborhood or
grasp on this reported 15- or 10-minute walk
know these legal terms. Keep your eyes
researching their parking claims. If your hotel
is to check it out on Google Maps. Type in the
peeled for the following: allowable shrinkage,
utilizes third-party parking lots, try to find a
address of the hotel, and go to street view.
minimum commitment or attrition rate and
lot that is adjacent to your lodging. Your dri-
This will allow you to virtually travel the path
the mitigation or resell clause. These terms
ver may be walking to and from the lot at
from hotel to attraction and access the situ-
can appear in the contract you sign when
night; do not put him at extra risk.
ation. If you have a scout, make sure they
making reservations for a group.
walk where your group will walk and not drive for convenience.
Allowable shrinkage is the percentage of
When choosing lodging for a bus tour group, a little extra effort in the planning
rooms you are allowed to leave unbooked. If
stages can be the difference between a flop
Is the attraction several more blocks away
someone cancels the bus tour or you overes-
and an excellent trip. Use these tips as they
than anticipated? Are well-kept sidewalks
timated group interest, this will be important.
suit your and your group’s needs to round
present the whole way there? If there are
The average percentage for this is around 10-
out that superb tour trip you are planning
sidewalks, are they along dangerous high-
20. If your hotel block has 30 rooms, for exam-
with perfectly matched lodging.
❑
Bus Tours Magazine / September, 2019 • 29
Regional Roundup Midwest
Clinton, Iowa CVB Clinton, Iowa While the Mississippi riverfront is one of Clinton, Iowa’s main attractions, there is so much more for groups to discover in this Iowan city. From a mansion to a windmill
George M. Curtis Mansion County. With the addition of an impressive
Seely at (563) 559-2193, e-mail mseely@clin-
and museums, there is no end to the histor-
collection of work by local artisans, the
tonia.com or visit clintonia.com.
ical discoveries waiting for bus tour groups.
museum’s exhibits and galleries take up two
A tour through Clinton can start at the
floors. For enriching displays of local art, arti-
George M. Curtis Mansion. With original Tiffany
facts, history, antique musical instruments
glass windows, delicately carved banisters,
and much more, make sure to add the Clinton
ornate wood trim and massive fireplaces, one
County Historical Society Museum to a tour.
can see the prosperity that decorated Clinton
Hear the buzz of the sawmill as logs are cut
when it was the “Lumber Capital of the World.”
into lumber and envision the workings of the
The home is a prime example of Victorian archi-
Struve Mill with a visit to The Sawmill Museum.
tecture and décor and is rightfully listed on the
Groups will witness life in a lumber camp and
National Register of Historic Places.
Central
explore authentic sawmill equipment through-
Further history can be explored at the
out the museum. As lumber was an essential
Clinton County Historical Society Museum.
resource in Clinton, not only for the construc-
Since its establishment in 1964, the museum
tion of buildings, but also for how the industry
has amassed artifacts from all around Clinton
beaconed the railroad, immigrants and entrepreneurs; no visit to Clinton is complete with-
SISTERS OUTDOOR QUILT SHOW
out a stop at The Sawmill Museum.
McKinney CVB McKinney, Texas Return to simpler times with a visit to
™
SATURDAY, JULY 13, 2019 SISTERS, OREGON The World’s Largest Outdoor Quilt Show & Sale
SistersOutdoorQuiltShow.org 30 • Bus Tours Magazine / September, 2019
Just across the river in Fulton, Illinois, the
McKinney’s picturesque, quaint and historic
DE Immigrant Windmill stands proudly. At
square, which is undisputedly one of the most
90 feet tall, this fully operational windmill
vibrant downtowns in northern Texas. Boast-
honors the local Dutch heritage. Built specifi-
ing roughly 120 mom-and-pop businesses,
cally for Fulton in Heiligerlee, the Neather-
the square is filled with one-of-a-kind, locally
lands, this windmill is as authentic as beau-
owned restaurants and an eclectic mix of
tiful. Visit the Windmill Cultural Center to
specialty shops, boutiques, art galleries and
purchase some of the flour it produces.
studios, wineries and even a boutique hotel.
To learn more about adding Clinton, Iowa
The history of McKinney is as captivating
to an itinerary, phone CVB Director Mary
as it is memorable. As both a National and
Regional Roundup Downtown McKinney
notorious visitors from days gone by.
Groups interested in nature will enjoy the trails and exhibits at the Heard Natural Science
“Our downtown square is
Museum and Wildlife Sanctuary. For groups
McKinney’s gem. It’s both rich
interested in horticulture, Myers Park’s research
in heritage and bustling with
gardens are a must-see, and from May through
exciting activity,” says Visit
October, Crape Myrtle Trails World Collection
McKinney Executive Director
Park’s blooms are especially majestic.
Dee-dee Guerra. “It’s an espe-
Learn more and explore itinerary options
cially popular destination for
for groups by visiting visitmckinney.com or
bus tours, because there is
by phoning (888) 649-8499.
Texas Main Street City and a 2018 Texas Cul-
something for everyone: shopping, dining,
tural District designee, McKinney actively
museums, wine rooms, art and history – all
preserves its history and continues the revi-
found within several walkable blocks, and
talization of the downtown square as a key
bus parking is readily and easily accessible,
commercial district. The historic downtown
too.”
walking tour is a big hit with tour groups, as
McKinney has plenty to offer tour groups
are tours of Chestnut Square Heritage Village,
any time of year. The city’s special annual
Collin County History Museum and Heard-
events make for great tour trips, as well. For
Craig House. Each stop offers intriguing and
groups that enjoy large events, schedule a visit
unique aspects of McKinney’s story. Groups
during one of downtown McKinney’s signature
love the Bad Boys and Desperados trolley
events, such as: Arts in Bloom in April, Okto-
tour, hosted by a Belle Starr impersonator
berfest in September and Home for the Holidays
who shares tales about the town’s more
on Thanksgiving weekend.
❑
Advertiser’s Index Allegheny National Forest . . . . . . . . . .17
LaGrange County CVB . . . . . . . . . . . . .32
Castle Farms . . . . . . . . . . . . . . . . . . . .10
Laura Ingalls Wilder
Presidential Foundation . . . . . . . . . .12 Sable Point LIghthouse
City of Fort Madison . . . . . . . . . . . . . .18
Memorial Society . . . . . . . . . . . . . . .22
Keepers Association . . . . . . . . . . . . . .9
City of Portage . . . . . . . . . . . . . . . . . . .18
Maltz Museum of Jewish Heritage . . .21
Sawmill Museum, The . . . . . . . . . . . . .18
Clarion Inn . . . . . . . . . . . . . . . . . . . . . . .6
Maritime Aquarium . . . . . . . . . . . . . . .17
Sisters Outdoor Quilt Show . . . . . . . .30
Clinton, Iowa CVB . . . . . . . . . . . . . . . .26
Martinsburg-Berkeley County CVB . . .26
Slice of Brooklyn Tours, A . . . . . . . . . .16
Cody Cattle Company . . . . . . . . . . . . .26
McKinney CVB . . . . . . . . . . . . . . . . . . .18
South Haven/Van Buren
Columbia Gorge
National Comedy Center . . . . . . . . . . .12
Interpretive Center . . . . . . . . . . . . . .23
National Museum of Nuclear
County CVB . . . . . . . . . . . . . . . . . . . . .2 Starved Rock Lodge
Crawford County CVB . . . . . . . . . . . . .19
Science & History . . . . . . . . . . . . . . .14
& Conference Center . . . . . . . . . . . .23
Experience Jackson . . . . . . . . . . . . . . . .2
New York Power Authority . . . . . . . . .11
Summersville, WV CVB . . . . . . . . . . . .13
Fort Ticonderoga . . . . . . . . . . . . . . . . .23
North Dakota Tourism . . . . . . . . . . . . . .8
Texan Theater Greenville . . . . . . . . . .25
Glen Rose CVB . . . . . . . . . . . . . . . . . . .23
Oil Creek & Titusville Railroad . . . . . .16
Villas Las Olas Hotel Apart, The . . . . . .5
J.M. Smucker Company . . . . . . . . . . . . .9
Our Lady of Consolation . . . . . . . . . . .13
Virginia Holocaust Museum . . . . . . . .23
Jacksonville Area CVB . . . . . . . . . . . . .31
Prestonburg Tourism . . . . . . . . . . . . . . .8
Wickenburg Chamber
Jefferson, Texas CVB . . . . . . . . . . . . . . .5
Quality Inn Nashvlle
Jim Dykes – NY Guide . . . . . . . . . . . . .21 Kleffner Ranch . . . . . . . . . . . . . . . . . . .14
Downtown-Stadium . . . . . . . . . . . . . .6 Ronald Reagan
of Commerce . . . . . . . . . . . . . . . . . . .13 Winterthur Museum, Garden & Library . . . . . . . . . . . . . . . . . . . . . .22 Bus Tours Magazine / September, 2019 • 31