Ohio PHC Contractor, 2014 Issue #2 by Blue Water Publishers, LLC

The Ohio PHC Contractor is the official publication of the Plumbing-Heating-Cooling Contractors of Ohio 20040 Carolyn Avenue Rocky River, OH 44116 800-686-PHCC Fax: 216-393-0095 www.phccohio.org / www.facebook.com/phccohio

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Volume 2014 Issue 2

Advertisers Index American Apartment Owners Assoc.

Bradford White

Departments:

Champion Pump

A Message From the President, Jim Haberek 6

FastEst, Inc.

Legally Speaking: Employment of Young Workers 10

Federated Insurance

Liberty Pumps

Little Giant / Franklin Electric

Metropolitan Industries

17-20

R. L. Deppmann

PHCC of Ohio Local Chapter News 30 PHCC of Ohio 2014 - 2015 Officers and Board 34

Features: PHCC National EVP, Gerry Kennedy: Amp Up Your Business at CONNECT 2014 8

Rheem 5

Group-Rating Safety Accountability 16

Robertson Heating Supply

Are You Ready: 2015 DOE Final Rule 21

2, 3

Saniflo 7 SureSeal 9

2014 ACCA/PHCC Ohio PAC 24 Three Keys to Beating the Competition 25 Five Skilled Trades Myths Busted 27

T&S Brass

Membership Milestones 28

Test Gauge & Backflow Supply, Inc.

PHCC National Board Summary 31

Turbonics

Everybody Gets One 32

Welker McKee

Ohio PHC Contractor is a news magazine produced by the Ohio Association of PlumbingHeating-Cooling Contractors. Articles published in this magazine are the views and opinions of the writers and do not necessarily reflect the views or opinions of the Ohio Association of PlumbingHeating-Cooling Contractors. Publication in Ohio PHC Contractor should not be construed as an endorsement by the Association. Ohio PHC Contractor is the official magazine of the PHCC of Ohio and is published quarterly. News items from Ohio PHCC members are accepted. For information on advertising, contact: Jim Aitkins, Blue Water Publishers phone: 360.805.6474 • fax: 360.805.6475 jima@bluewaterpublishers.com 4

Keeping Score: Wishful Thinking 14

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

Save the Date: 2015 ACCA/PHCC Ohio Convention & Expo 33

The exclusive benefits from the Industry Partner Program provide recognition to contractors, as well as the public, as a leader in the PHC and HVACR Industry. Income from the Partnership Program makes it possible to improve the overall financial stability of PHCC and ACCA Ohio while supporting companies receive unique advertising and promotional opportunities.

INDUSTRY PARTNERS Pioneer:

Patron:

Famous Supply CareWorks

Brock Restoration Contractors Choice Keeping Score

Robertson Heating Supply

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Volume 2014, Issue 2 • OHIO PHC CONTRACTOR

Departments

From the President Jim Haberek

i Everyone, I hope you’re all having a great summer with your families and work. I would like to thank Rocco Fana, Dennis Schlekie, Greg Faustina, Bruce Stebbins, Rob Fetz and Dave Wolfe for taking a couple days of their time to attend the PHCC National Legislative Day in Washington, DC in May. We had meetings with our Congressional Representatives including Rob Portman, Sherrod Brown, Jim Jordan, Marcy Kaptur, Jim Renacci and Marcia Fudge. We discussed the Carl D. Perkins Act to continue funding education for our industry; lead paint renovation; and the over-regulation of our industry, including new energy efficiency ratings for hot water tanks and furnaces. We learned a lot and I believe we educated them on our issues. I feel we were well received and that we made a difference! Great job everyone! It’s a little early to talk about the 2015 PHCC/ACCA Ohio Convention, but the first Committee meeting will be held July 16. Ron Schmitt, representing PHCC and Brian Stack, representing ACCA are Co-Chairmen. If you would like to make a difference or volunteer to help, please let us

know. It’s your convention and we appreciate all your ideas and help. Please note the Convention will be in Cleveland – how awesome! Over the years that I have been a PHCC member, I continue to enjoy the many benefits that we have. In our local chapter, Northeast Ohio Master PHCC we are offering seminars with Steve Coscia, nationally known service expert and Jack Soma, State Plumbing Inspector. This is going to be a great opportunity for our companies. Please contact us if you are interested. It is great to be a part of our organization that have people making these seminars, golf outings, Heat & Plumb the Country and other events possible. It is a great opportunity to meet new friends, network with other contractors and have a great time! Thank you to all that participate. That is all for now. Have a great and safe summer. If I can help, please let me know.

Could Compliance Issues Derail Your Fortune? Every employer, no matter what size, has to deal with human resource issues, regulations, and employment law changes. Contact your local marketing representative to learn how Federated Insurance can help you surround compliance issues related to state, federal, I-9, and other regulations. Visit www.federatedinsurance.com to find a representative near you.

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OHIO PHC CONTRACTOR • Volume 2014, Issue 2

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By Gerry Kennedy PHCC National Association Executive Vice President

Amp Up Your Business! Plug Into Proven Strategies and Powerful Ideas at CONNECT 2014

t PHCC, we’re definitely getting jazzed about all the new opportunities and new strategies that will take center stage in New Orleans for CONNECT 2014, Oct. 8-10. The French Quarter promises to be a beautiful and inspirational setting for this year’s conference. After all, what better place to recharge our professional and personal batteries than in a city known for its own recovery and resilience? We hope you’ll join us in the Big Easy this year! Among the highlights planned for CONNECT 2014: A rock-solid line-up of educational opportunities. Get a front-row seat for innovative tips and information-sharing on topics such as finding and retaining employees, technology trends, BIM, sales and customer service, bathroom trends, marketing, new water heater regulations and estimating. “The New Normal: Leadership and Preparedness in the 21st Century”– presented by General Russel L. Honoré. When it seemed that desperation and chaos were taking over the city of New Orleans after Hurricane Katrina in 2005, General Honoré stepped in to take charge and restore order. In his keynote address on Oct. 9, General Honoré will

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

apply his proven strategies to the needs of small business owners. An expanded Apprentice Contest. Watch top apprentices from across the United States demonstrate their skills at the PHCC Educational Foundation’s Plumbing Apprentice Contest and – in its second year – HVAC Apprentice Contest. Our popular Product & Technology Showcase. You’ll get premiere access to the industry’s top manufacturers and service providers as they share ideas about products, technologies and advancements in this intimate setting. Special Closing Event. See where artisans create the magnificent Mardi Gras floats at a special closing reception at Mardi Gras World, where you’ll be able to view past floats and others in progress. We look forward to connecting with you at what promises to be an exciting, energetic event at the New Orleans Marriott, a majestic hotel in the French Quarter boasting beautiful panoramic Mississippi River and city views. For more information about CONNECT 2014, visit www.phccweb.org/connect. Hope to see you there!

Departments

Legally Speaking

Bob Dunlevey Dunlevey, Mahan & Furry

EMPLOYMENT OF YOUNG WORKERS

ith summer often comes employment of young workers. This answers many of the common questions about restrictions imposed by state and federal wage-hour laws. In general, the type of work that a minor may perform is related to the youth’s age, the nature of the work and schooling status. State and federal laws vary somewhat and the federal regulations were significantly amended in July 2010. Here is a basic summary: 14 and 15 year olds:  can work up to 3 hours on a school day, Monday through Friday and 18 hours during a school week.  can work up to 8 hours a day on a non-school day, or 40 hours in a non-school week.  cannot work during school hours.  cannot work before 7:00 a.m. or after 7:00 p.m. when school is in session (except from June 1 through Labor Day when evening hours are extended to 9:00 p.m.)  cannot work in any manufacturing, processing, mining, construction, warehouse operations, maintenance or repair of machinery, and many restrictions apply in cooking.  cannot work in any of the 17 Hazardous Occupations listed below, for “16 and 17 year olds.”  cannot load/unload trucks.  cannot use power driven machinery, mowers or cutters  Under federal law the prohibited occupations for minors under 16 is broader than it appears and includes such things as outside window washing from ladders, work in boiler/engine rooms and work in connection with vehicles using lifting apparatus or tire inflation of removable rims, mowers and cutters 16 and 17 year olds:  While federal laws do not restrict the number of hours or times of day that workers 16 years of age and older may be employed, many states do so and these state restrictions primarily address work during the school day  16 and 17 year olds can work in any occupation except those declared hazardous by the Secretary of Labor. The 17 Hazardous Occupations for non-farm work deal with the following:

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

1. Manufacturing or storing explosives * See exceptions for manufacturing at end of article 2. Driving a motor vehicle as primary job or being a vehicle outside helper -- but 17 year olds can perform incidental/ occasional daytime driving for vehicles not exceeding 6,000 pounds within a 30 mile radius of the place of employment 3. Coal mining 4. Logging and sawmilling 5. Powerdriven wood working machines 6. Exposure to radioactive substances and to ionizing radiations 7. Powerdriven hoisting apparatus, including forklifts, bobcats and skid-steers 8. Powerdriven metal forming, punching and shearing machines 9. Mining other than coal mining 10. Meat packing or processing (including powerdriven meat slicing machines) 11. Powerdriven bakery machines 12. Powerdriven paper products machines 13. Manufacturing brick, tile, and related products 14. Powerdriven circular saws, band saws, wood chippers, and guillotine shears 15. Wrecking and demolition 16. Roofing operations 17. Excavating operations  Door-to-door sales/solicitation is permitted at age 16 under certain restrictions and swimming pool lifeguarding is permitted at age 15. 18 year olds:  can work in any job for unlimited hours Parental employment: A parent’s employment of his own child under the age of 16 is permissible in any occupation other than manufacturing, mining or in any of the 17 Hazardous Occupations listed above. State laws: State laws related to employment of minors vary from federal requirements and frequently are more restrictive. Employers should review the requirements of the states in which they do

business. For example, Ohio requires a written wage agreement specifying the rate of pay for the youth. Other laws: Employment laws such as workers’ compensation, safety, minimum wage/overtime and discrimination are equally applicable to young workers. Minimum wage: $7.25 federal minimum wage as of July 24, 2009 unless $4.25 “youth sub-minimum wage” used for first 90 days. $7.95 Ohio minimum wage as of January 1, 2014; West Virginia minimum wage $7.25; and Indiana $7.25. Rest period: Under Ohio law and some other states’ laws, employees under eighteen must receive a thirty minute uninterrupted rest period (unpaid) after the first five hours of work. Penalties: Employers who violate the Fair Labor Standards Act child labor law provisions are subject to a civil money penalty of up to $11,000 for each child labor violation and $50,000 for a violation which causes the death or serious injury of a minor. Imprisonment can occur for repeated infractions. Record keeping: A list of minors employed and a written record of the hours worked and rest breaks taken must be maintained for two (2) years. Ohio requires a written agreement related to the compensation to be received and the display of a poster is also required. EXCEPTIONS FOR MANUFACTURING Sixteen and Seventeen year-olds are permitted to work in any of the 17 Hazardous Operations under the following narrow exemptions: Apprentices – an exemption applies from the prohibition only when (1) the apprentice is employed in a craft recognized as an apprenticeable trade; (2) the work of the apprentice in the occupations declared particularly hazardous is incidental to his training; (3) such work is intermittent and for short periods of time and is under the direct and close supervision of a journeyman as a necessary part of such apprentice training; and (4) the apprentice is registered by the Bureau of Apprenticeship and Training of the United States Department of Labor as employed in accordance with the standards established by that Bureau, or is registered by a State agency as employed in accordance with the standards of the State apprenticeship agency recognized by the Bureau of Apprenticeship and Training, or is employed under a written apprenticeship agreement and 12

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

conditions which are found by the Secretary of Labor to conform substantially with such federal or state standards. Student Learners – An exemption will apply when (1) the student-learner is enrolled in a course of study and training in a cooperative vocational training program under a recognized State or local educational authority; and (2) such student-learner is employed under a written agreement. Each such written agreement shall contain the name of the student-learner and shall be signed by the employer and the school coordinator or principal. INTERNSHIPS There are some circumstances under which internships or training programs will permit the participants to perform work without compensation. In order to avoid the obligation to pay minimum wage and overtime, the Department of Labor has established six criteria: 1. The internship must be similar to training which would be given in an educational environment. An intern or trainee must receive something beyond on-the-job training which employees receive. Employers often get into trouble when they view unpaid internships as a way to accomplish work tasks rather than as educational programs aimed at assisting students. Internships that only provide exposure to menial tasks, such as photocopying, running errands or making coffee, will not meet the criteria. 2. The internship experience is for the benefit of the intern. If the employer is the primary beneficiary, the Department of Labor will consider the intern an employee under the Fair Labor Standards Act. Courts look favorably at programs that afford participants academic credit which is a benefit to the intern. 3. The intern does not displace regular employees, but works under close supervision of existing staff. An employer should not expect or entrust an intern to do the same work as regular employees. An intern cannot assume the job duties of a recently departed employee or an employee cannot be laid off because an intern has assumed his or her job duties. 4. The employer derives no immediate advantage from the activities of the intern and on occasion its operations may actually be impeded. The intern should not be responsible for doing significant “actual productive work.” If an intern accomplishes any productive work, it should be insubstantial in nature and secondary to the training. 5. The intern is not necessarily entitled to a job at the conclusion of the internship. 6. The employer and intern understand that the intern is not entitled to wages for the time spent in the internship. This summary cannot provide all of the requirements for employing minors. If you wish additional information, contact Bob Dunlevey at Dunlevey, Mahan & Furry at (937) 223-6003.

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Volume 2014, Issue 2 â&#x20AC;˘ OHIO PHC CONTRACTOR

Departments

Keeping Score Michael Bohinc. CPA

WISHFUL THINKING

uring the 2008 presidential election campaign, former New York City Mayor Rudy Giuliani made the following comment during his speech: “Change is not a destination just as hope is not a strategy.” Obviously, this was made in the political realm. I believe that it applies to the world of business as well. I’m specifically referencing “hope is not a strategy.” I’ll modify it a bit and say “Hope alone is not a strategy.” Unfortunately, too many owners have relied on that strategy in operating their businesses. They hope that their company will grow or that their cash flow will improve. However, they do little, if anything else, than hope and pray that it will happen. You can’t stick your head in the sand like an ostrich and expect that the problem will go away on its’ own. If problems are not addressed, they can get bigger. I’m not saying that hope isn’t part of the equation. I’m simply saying that it’s not a strategy on its’ own. “OK, so what else is there besides hope?” There are:  Processes / Procedures – a series of actions that lead to a result (i.e. the process of booking a service call, installation of a water heater)  Policies – Company Manual (covers items like uniforms, vacations, vehicles)  Systems – a method or ordered manner of completing something (customer retention system, inventory system, etc.)  Strategies – a plan or method for achieving a goal (i.e. growing your business)  Structure – the organization or setup of the company There are many types of strategies implemented by businesses. However, not all strategies work effectively in all companies. What is effective for one company may fail in another company. You have to decide what you want as a company. What do you want your company to be? You have to make sure your business strategies are in alignment with what your company’s mission or purpose is. Otherwise, you’ll most likely fail. “But hope still plays a part in a company’s plan or strategy, right?” Yes, as I said in the beginning, hope alone is not a strategy. Hope is a belief that something is possible, if not

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

probable. Hope is typically optimistic (i.e. glass half-full vs. half-empty). When it’s based on facts and experiences, hope can build trust amongst your staff. The trust of your staff is important in successfully implementing any strategy in your company. In my opinion, the most important business strategy is to have a business plan. There are many different types available out there. Some business plan templates are free while others, often more detailed, are available through a group or via a software program. It’s important because when it’s done properly, a business plan tells the story and sets the mission for the company. An analogy: it’s a vacation itinerary with directions on where you’re going, how you’re going to get there and what you’ll be doing when you get there. The basic components of a business plan include the following:  Mission Statement – What’s the company about? What are you trying to be as a company?  Company History / Description  Goals & Objectives  What makes you different from your competition?  What are the strengths, weaknesses, opportunities & threats of your company (also known as “SWOT” analysis)?  Marketing Plan  Operating Plan – What will the company structure as well as staffing look like when plan is executed?  Financial Projections (projected balance sheets, income statements and statements of cash flows based on execution of the company’s plan)  Executive Summary – Overview of the entire plan “That sounds like a lot of work.” Yes, it is. However, it’s critical to the success and sustainability of your company. Also, this isn’t a task that the owner can delegate. The owner must be involved in this process. “Where can I find additional information or help?” There are a number of great resource options. Here are just a few:  Fellow business owners (both inside and outside our industry)

 Associations (i.e. Chamber of Commerce, PHCC/ QSC, Service Nation/Service Roundtable, Nexstar Network among others)

NEW FROM

 Consultants – Depending on what aspect of your business you’re working on, there are a number of outstanding consultants willing to help you get to where you want to take your company.

BBUPD

So, remember, while it’s important to “keep hope alive” in your company, it takes a lot more than just hope to get you and your company where you want it to be. Michael A. Bohinc is a certified public accountant in Cleveland, Ohio. He is an instructor for the National PHCC Educational Foundation. He is also a Consult & Coach Partner for the Service Roundtable and currently serves as the Interim Director for the Service Nation Alliance – Plumbing Group. Michael is a recipient of the Servant Leader Award. The award, rarely presented, recognizes outstanding individuals who lead through service to their industry and the people in their industry. He is the youngest to ever receive this honor. He has 25 years’ experience working on business management issues in the plumbing-heating-cooling industry. He can be reached at: 440/ 708-2583, e-mail mbohinc@keepingscorecpa.com.

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Volume 2014, Issue 2 • OHIO PHC CONTRACTOR

Group-Rating Safety Accountability Dear Employer: Each year Ohio employers have the opportunity to participate in BWC’s Group-Experience-Rating Program or Group-Retrospective-Rating Program. While these programs are not required, they do provide you with an opportunity to significantly reduce your workers’ compensation premiums, while increasing your awareness of safety and risk-management strategies. Workplace safety is an important component of these programs. To succeed in accident prevention, we encourage you to use the many resources available to you. We believe a group-rating program is a partnership that includes you and your employees, your sponsoring organization or third-party administrator (TPA) and BWC. Each has specific roles and responsibilities, all designed to assist in preventing workplace accidents. This letter outlines the safety services expectations you should have as an employer enrolled in a group-rating program. The employer will: • Maintain a safe workplace; • Attend safety training to enhance workplace safety; • Use BWC’s safety services as needed; • Fulfill the required two-hour training requirement and provide proof of attendance to sponsor for claim(s) occurring within the last year. The certified primary and affiliated sponsoring organizations will: • Sponsor eight hours of safety training (this may be done at one time or may be provided incrementally as long as the total is at least eight hours); • Provide information regarding safety resources to group members; • Possibly assist an employer in achieving its safety needs; • Manage employer fulfillment of the two-hour training requirement, where applicable; • Publish this letter to group members. 16

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

The TPA may: • Assist sponsoring organizations with fulfilling the group-rating safety requirements; • Assist an employer with its safety needs; • Work in conjunction with sponsors to develop safety training and deliver safety resources; • Provide resources for claims handling. BWC will: • Monitor all group-rating safety activities to confirm requirements are met; • Remain in communication with sponsoring organizations to provide recommendations for fulfilling safety requirements; • Provide safety training through Ohio’s Center for Occupational Safety & Health; • Offer on-site safety consultation (hazard assessments, air and noise monitoring, ergonomics evaluation, training) by a BWC safety professional; • Offer publications and videos for safety program support; • Conduct employer visits to confirm the employer is meeting group-rating requirements, when appropriate.

The goal of this collaborative effort is to make sure all your safety needs are met. Using these resources will assist you in preventing accidents, reducing claims costs and achieving the highest discounts possible. Below you’ll find contact information for various resources. Group sponsor: ACCA Ohio / PHCC Ohio: www.accohio.org / www.phccohio.org Frank Gates: www.frankgates.com Bureau of Workers’ Compensation: www.ohiobwc.com/employer/services/ safetyhygiene.asp groupratingsafety@bwc.state.oh.us

Ion® Digital Level Control Switch

Patent No. 8,591,198

Good: Ion+®

Ion® Digital Level Control Switch

• The first and only solid state digital pump switch with no moving parts • Rated for use in both sump and sewage pump applications with any 115 volt pump up to 15 amps • Tested for over 2 million cycles • The cornerstone of our Ion® Products line

Patent No. 8,591,198

Better: Ion Genesis®

Ion+®

• Economical enhancement to any pump with a standard piggy back switch • Plug and play installation for standard pump operation and alarm notification from a single switch • Indicator lights for power, pump operation, and alarm along with audible alarm • RJ11 dry contact for remote alarm output

Ion Genesis®

• First of a kind pump controller designed to automatically operate one or two pumps. One pump at a time. • Ion® sensors communicate with controller to provide controller based turn on level adjustment from 2.5" to 24" • Track critical information through the panel based display, including switch failure; pump amp draw, water level and more

Patent No. 8,591,198

Best: Ion® Endeavor

Ion® Endeavor

• First of a kind 115 or 230 volt standard plug in receptacle, dual pump run and alternating controller for residential and commercial applications • Ion® sensors communicate with controller to provide controller based turn on level adjustment from 2.5" to 72" for optimal pump operation • Track critical information through the panel based display, including switch failure; pump amp draw, water level and more • Wide range of communication options available

37 Forestwood Dr. Romeoville, IL 60446 www.ionproducts.net [815] 886-9200

Economy: StormPro® 2100DC

Good: 30ACi

StormPro 2100DC ®

High quality DC pump capable of pumping over 35 GPM High output 8 amp charger unit with 5 charging stages Built-in audible alarm and indicator lights for added protection UL listings ensure reliability

Better: 50ACi

50ACi

Patent No. 8,591,198

Fully automatic auxiliary power source Backup system runs on AC or DC power Runs the same ½ HP pump with power on or off Inverter has digital display, tells status of system at all times

Patent No. 8,591,198

30ACi

Fully automatic auxiliary power source Backup system runs on AC or DC power Runs the same ⅓ HP pump with power on or off Inverter has digital display, tells status of system at all times

Best: Sumpro® Platinum

Sumpro® Platinum

Patents Pending, Patent No. 5,508,905 & 8,591,198

Runs on either AC or DC power Supplied with two ¾ HP, 115 volt sump pumps Ion Genesis® controller monitors all pump activity, using two Ion® sensors Can be installed as a backup or primary pump

37 Forestwood Dr. Romeoville, IL 60446 www.ionproducts.net [815] 886-9200

Pumps Good: WC33i+

⅓ HP, 115 V, 4 FLA, 60Hz

Better: BA33i+

½ HP, 115 V, 4.5 FLA, 60Hz

Best: BA50i+

¾ HP, 115 V, 5.8 FLA, 60Hz

Good: X-ONEi+

Better: SHV40i+

½ HP, 115 V, 8.5 FLA, 60 Hz ½ HP, 115 V, 8.2 FLA, 60Hz ½ HP, 230 V, 4.3 FLA, 60 Hz

Ion+® Pumps

Sump and sewage pumps with a built-in high water alarm.

Good: Econ Sump Package 18" X 24"

Better: Econ Pit Package 18" X 30"

Patent No. 8,591,198

Best: SHV24X24 Basin Package

Install With Confidence

Our packaged systems come complete with every part needed to ensure a quick and seamless installation. Patent No. 8,591,198 37 Forestwood Dr., Romeoville, IL 60446 www.ionproducts.net [815] 886-9200

USE A PROFESSIONAL

DONE vs. DONE RIGHT

DONE

DONE RIGHT

Anyone can purchase and install a sump pump from a DIY store, and just as easily install it incorrectly. Don’t cut corners when it comes to such an important piece of equipment for your home. Incorrectly installed and inferior quality sump pumps from DIY stores cost homeowners thousands of dollars in damage every year. Don’t risk your basement flooding! Have a professional installer do the job correctly the first time. Be assured, when the installer is at your home, they will conduct a detailed review of your sump pit area and let you know if there is anything that should be modified or added to protect your home from flooding. Don’t just replace your sump pump.

It is time to give your finished basement the protection it needs.

Call your professional Ion® Solution installer today.

Professional contractors work with their customers to see that they get the Ion® System Solution. Get the Ion® System Solution. 37 Forestwood Dr., Romeoville, IL 60446 www.ionproducts.net [815] 886-9200

Are You Ready? 2015 DOE (Department of Energy) Final Rule Effective April 16th, 2015 WHAT CHANGES? Electric water heaters, already very efficient, will likely require more insulation. This will increase the diameter and/ or height of the water heater. Additional insulation may be required for piping and fittings such as drain and T&P valves. For electric water heaters over 55 gallons, the only currently available technology able to meet the EF requirement is a heat pump water heater. To meet the required minimum EF, gas models may THE NEW REQUIREMENTS require additional insulation, incorporate newer flue baffling Energy Factor (EF): Energy Factor is the ratio of useful energy output from the water heater to the total amount of energy delivered technologies (including flue dampers), incorporate electronic ignition in lieu of the standing pilot, or any combination to the water heater. The higher the EF is, the more efficient the of these. Again, the likely impact will be an increase in water heater. the overall tank size, especially in diameter. For gas water heaters over 55 gallons, high efficiency, fully condensing combustion technology will be required. This will mean that line voltage will have to be available, as well as a means for condensate disposal. Similar challenges are faced with the oil-fired products. While all affected models will see an increase in the EF requirement, Much like gas products, oil-fired water heaters will likely the most dramatic changes are in larger capacity models. The DOE established the EF requirement for residential gas and electric water require additional insulation or completely new combustion systems. heaters over 55 gallons so as to drive manufacturers to implement The new minimum Energy Factor for tankless new, more energy efficient technologies. While the new rule (instantaneous) gas goes from .62 to .82. For installations does not require a specific technology, the only currently viable requiring a tankless approach, most of these water heaters technologies to meet the EF requirement over 55 gallons are heat currently have EF ratings of .82 or better. pump water heaters for electric and high efficiency condensing gas water heaters. The new 2015 DOE (Department of Energy) Final Rule energy efficiency mandates will require higher Energy Factor (EF) ratings on virtually all residential gas, electric, oil and tankless gas water heaters, completely altering the water heater landscape. These changes will have an impact on how water heaters are manufactured, distributed and installed, affecting manufacturers, wholesalers, installers and customers alike.

Volume 2014, Issue 2 â&#x20AC;˘ OHIO PHC CONTRACTOR

IMPACT ON WATER HEATER MANUFACTURERS Changes required for the 2015 Final Rule will prove timeconsuming and costly. Resources will have to be added, or shifted from other projects to complete the R&D, manufacturing equipment selection and installation, testing and certification, training, sales and marketing. Because the product will likely increase in size, additional distribution facilities may be required. Logistics costs will increase as fewer units may fit in a trailer or shipping container. Manufacturers will have to balance their inventory and production as there will be increased demand for the current products just ahead of the effective date. IMPACT ON THE DISTRIBUTOR Distributors will be required to retrain their employees so that they understand the intricacies of the new standards and the changes to the new water heaters. As with the manufacturer, space is always a premium, and these new products will take up more space in the warehouse. In addition to understanding the technical changes in the product, the distributor will also have to understand and train personnel as to any new handling and logistics requirements. For example, handling an integrated heat pump water heater can be very much different from handling a standard electric water heater. It is taller and heavier. It is top-heavy because of the additional weight of the heat pump components on the top of the unit. Stack height may be impacted. Because the new style water heaters may require additional components for installation, such as venting material and condensate pumps, the distributor may have to stock additional SKUâ&#x20AC;&#x2122;s to support their customer. On the positive side, 22

OHIO PHC CONTRACTOR â&#x20AC;˘ Volume 2014, Issue 2

when products become more complex, it is less likely that they will be purchased and installed by the do-it-yourself consumer. Therefore, a potential impact of the 2015 water heater changes will be an increase in the share sold through wholesale distribution, thereby, increasing installer opportunities. IMPACT ON THE INSTALLER Contracting business owners will strongly feel the effects of the 2015 Final Rule and the associated water heater changes. First, there are real costs associated with getting employees up to speed on the new technologies. Training on the new products will be critical. While manufacturers and distributors will provide resources to train installers, a significant amount of time will be required for training. This obviously comes at the sacrifice of revenue generating production from the employee. Many installations that were once a one-person job will now require two people. As water heaters get larger and heavier, they will prove to be too awkward to handle by one person. This is especially true when talking about those models over 55-gallons. Not only will the larger models require two people, the contractor or business owner may need a larger work truck to deliver the water heater to the job. For example, the height of a heat pump water heater may exceed the height of the installers van. If the product cannot be laid down horizontally, the only solution may be to acquire a larger box van or open truck. Condensing gas water heaters are generally a much heavier product than their standard counterparts. There are other

requirements that must be met when installing these types of water heaters. First, 120 VAC is required. Electric is required for a gas water heater. Depending on the design, even gas water heaters under the 55-gallon threshold may now require electricity. Plumbing contractors will have to invest in electrical equipment (such as multi-meters) for installations and troubleshooting, and installers will have to become well-versed in electronic control systems. By their nature, high efficiency gas water heaters produce condensate. Many installations will require a drain somewhere in the vicinity of the water heater, and/or a condensate pump. The installer will have to understand local codes with respect to condensate disposal. What about the exhaust system? Condensing gas water heaters extract enough heat from the exhaust that it is generally cool enough to vent with plastic pipe, either through the sidewall or through the roof. Some models even require a plastic pipe for combustion air (intake). The venting system, usually PVC, CPVC or ABS, has to be constructed by the installer. The location of the old water heater may not be appropriate for the new one. A heat pump water heater generally requires a 10 ft. x 10ft. room, or a duct to adjoining room to operate properly.

The installer must also be cognizant of the impact of noise. Whereas the existing water heater may produce very little noise, the new model may operate at a noise level which will lead to homeowner complaints if not addressed up front. IMPACT ON THE HOMEOWNER The homeowner will have to deal with increased product and installation costs. In some cases, the water heater will have to be re-located to operate properly, or mitigate noise. While the operating cost of the new water heaters will be less because of their increased energy efficiency, it is likely that the maintenance costs will increase because of a more complex design, and the integration of electronics, blowers, fans, condensers, etc. In some cases, the performance of the new water heater in terms of hot water deliverability will be less than the model which was replaced. CONCLUSION The above represents just a brief overview of the changes in water heaters mandated for 2015, and you are encouraged to spend the time to become well-versed in these changes. The time to prepare for these changes is now.

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Volume 2014, Issue 2 • OHIO PHC CONTRACTOR 23 1/28/14 12:15 PM

2014 ACCA/PHCC Ohio PAC Air Conditioning Contractors of America - Ohio Plumbing-Heating-Cooling Contractors of Ohio Mike Aerni Frank Alexander Bruce Beckwith Dan Bemer Paul Broerman PHCC Dayton PHCC Akron/Canton Al DiLauro Bill Duecker Paul Episcopo Greg Faustina Rob Fetz Doug Fisher

Ohio PAC 892 is your Political Action Committee. ACCA and

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members unite to support the

Ed Reid Dennis Schlekie Rick Seifert Steve Sliemers David Specht Brian Stack Bruce Stebbins Mark Swepston Rodger Sweitzer Tom Tanner Bobby Thompson John Todd Gayle Williams

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Please make checks payable to Specialty Contractors Coalition Ohio PAC 892 and mail to 20040 Carolyn Ave, Rocky River, OH 44116

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

By John Chapin

Three Keys to Beating the Competition RELATIONSHIPS SALES SKILLS COMMITMENT There are three skills that will allow you to beat the competition almost every time: 1) Connect and build super-strong relationships. Assuming you have at least an average product with a reasonable price, your ability to build trust and rapport and develop a relationship with the prospect is by far the most important element when competing. All products and services have advantages and disadvantages, strengths and weaknesses. If people like you and trust you more than your competitors, then even if your product is higher priced and not as good, they will still buy from you. Again, price and value differences cannot be dramatic. Provided that your product is in the general ballpark and you have a great relationship, you’ll win every time. In order for you to hang onto and keep selling to the account after the initial sale, the connection and relationship must remain strong. You do this by communicating often, going above and beyond, and never taking the customer for granted or letting service slip. Send cards, gifts, and other items and let the customer know you care and appreciate them. Get and share personal information and act on that information in order to increase the depth of the relationship. Your goal is to develop and personalize each customer relationship to the point where each customer is also a close friend. Satisfied customers who are also close friends, will not leave you. And by the way, there is no new relationship selling, it’s always been about relationships. 2) Have great sales skills. In addition to allowing you to say and do the right things to make that initial connection and begin building the relationship,

great sales skills will also help you make a logical argument for your product. All people, even the most analytic amongst us, buy emotionally and back up the decision logically. The emotional purchase happened when they bought your product as a residual effect of having bought you in the connection and relationship stage. The reason why you still need a compelling, logical argument is because the prospect’s decision has to stand the test of time and scrutiny from others that they will directly or indirectly justify the decision to. They can justify slight differences in price and quality, they just don’t want to be embarrassed by making a bad decision. The good news is: once the prospect likes you, they want you to prevail in making your logical case. In other words, now that they like and trust you, you can lead and educate them as to why your product is the best solution and they will follow and listen. Again, as all products have advantages and disadvantages, at this point you are like a lawyer making your case as to why your advantages outweigh that of the competition. Your sales skills will seal this logical side of the equation by giving the prospect the ammunition they need to justify the decision to themselves and others. 3) Be committed and determined to outwork the competition. This aspect needs to be present both before and after the sale. Before the sale it shows up as pleasant persistence, after the sale it shows up as proactivity and responsiveness. During your initial meeting and subsequent meetings with the prospect, you’ve got to have passion along with an absolute belief and conviction in you, your product and your company. Volume 2014, Issue 2 • OHIO PHC CONTRACTOR

You need to have a dogged determination and you have to be extremely persistent. You have to continue to follow up and be committed to getting them involved with your product. Before the sale make sure you are doing what you say you will do when you say you will do it and do what you can to go above and beyond and stand out from the competition. Get the prospect on your contact list and make sure you are reaching out on a regular basis with pertinent items of interest. Look for ways that you can deliver and show value before you even get an order. The reaction you’re after here is, “Gee, my rep doesn’t even do that and I’m a customer.” Your objective is to be better and different than the competition and to do things that they aren’t doing and/or won’t do. Both before and after the sale, you must respond as quickly as possible to phone calls, e-mails, and all other customer communications. If they call you with an issue or concern, get on it like a pit bull and get them an answer or resolve the situation as quickly as possible. You also need to be proactive and anticipate problems and situations before they arise and stay ahead of them. Not only do you have to be willing to go the extra mile, you need to be willing to go a mile or two beyond that. Always make sure you give something extra, bend over backwards, and serve the customer, not only better, but far better than anyone else. If you are determined to go above and beyond, do more, work more, and go much further than anyone else is willing to go, you will stand out, you will be successful, and you will beat the competition almost every time. Finally, remember that when you are competing you must do everything you can from a fair, legal, and ethical standpoint to win. You need to go to bed at night knowing you gave it your best shot possible and did everything you could do to win fair and square. John Chapin is a sales and motivational speaker and trainer. For his free newsletter, or if you would like him to speak at your next event, go to: www.completeselling.com John has over 26 years of sales experience as a number one sales rep and is the author of the 2010 sales book of the year: Sales Encyclopedia. For permission to reprint, e-mail: johnchapin@ completeselling.com. # 1 Sales Rep w 26+ years experience, Author of the 2010 sales book of the year: SALES ENCYCLOPEDIA - The most comprehensive “how-to” guide on selling. 508-243-7359 - 24/7 johnchapin@completeselling.com www.completeselling.com LINKEDIN: once logged in find me under: johnchapin1 FACEBOOK: http://www.facebook.com/johnjchapin TWITTER: http://twitter.com/johnjchapin 26

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

By Allie Perez

Skilled Trades

here’s a good deal of smack talk about the trades. I’m here to set the story straight and bust some myths about contractors and skilled trades.

1. “The Skilled Trades are for Dummies.” Actually, the trades require a varied skill set. Tradespeople usually possess a keen understanding and high aptitude in mathematics, problem solving, logic and science. While most in the skilled trades do not pursue college (not all, I have two degrees myself), education is crucial to the trades. Instead of college or supplemental to college, we apprentice in our industry and earn while we learn. Nothing stupid about that at all. 2. “The Trades are a Dead-end with no room for Advancement.” Career options are infinite in the trades. From supervisory roles to ownership, the trades allow you to access financial freedom using your skilled trade. Hard work and dedication required. There’s no short cuts in the trades. 3. “Tradespeople aren’t paid well.” A skilled worker could make an upwards of $100,000 depending on motivation, availability and skill level. The average skilled trades worker makes between $40,000-$50,000 a year plus incredible benefits packages meant to entice employees due to skilled worker shortages. 4. “Women Can’t be Contractors.” As a woman in the trades, I’ve heard this one. “Women aren’t strong enough,” the trades are not the toughest industry out there. Women often populate industries such as nursing and childcare that require them to lift obscene amounts of weight and deal with some dirty work. The trades require machinery for all large jobs, for men and women. 5. “Doesn’t require anything special.” A skilled worker must be licensed through their appropriate state agency. Without proper licensing, certifications and insurance, they are operating illegally. If they are caught operating a business without the proper licensing they can be fined and imprisoned. Tradespeople often deal with dangerous materials, gases and workplaces and MUST be trained and certified to do so.

Allie Perez is director of operations, Mr. Plumber / Mr. AC, San Antonio (http://www.mrplumbersa.com). Her interesting viewpoints on the trades can be found on her blog at http://www.mrplumbersa.com/blog. She also is founder of Texas Women in the Trades (TWIT). Visit texaswomenintrades.com. Fortunately, TWIT is off to a strong start. If you have any interest in membership or mentorship, please do not hesitate to contact me directly at allie@mrplumber.com. Also, please like Texas Women in Trades on Facebook. http://www.facebook.com/texaswomenintrades. Volume 2014, Issue 2 • OHIO PHC CONTRACTOR

MEMBERSHIP MILESTONES

PHCC Ohio would like to recognize the following companies celebrating Membership Milestones in 2014.

Thank you for your membership and continued support over the years.

60 YEARS

15 YEARS

Halpin Plumbing Inc

Keister Plumbing & Heating, Inc. Bob Wolfer Plumbing, Inc.

50 YEARS Adleta Plumbing Service, Inc.

10 YEARS Ohio Heating & Refrigeration

30 YEARS

Roto-Rooter Services Co.

Petit Plumbing

Robert Jones Plumbing The Geiler Company

25 YEARS

Joe Stebbins (retired)

Ace Bros. Plumbing Co. Inc. Harner Plumbing Inc.

5 YEARS

R & R Plumbing Company, Inc.

Ed’s HVAC Plumbing Electric

Servizzi & Knabe Plumbing

Howerton Plumbing, Inc

Paley Plumbing & Heating, Co., Inc

Jeff Bernhardt Plumbing Ted Strobel Plumbing

20 YEARS The Gehlfuss Co. Inc, dba Carl DiFranco & Son, Inc. Arcade Plumbing, Inc Joe Klosterman Plumbing, Inc J & H Mechanical Inc.

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

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Departments

PHCC Ohio Local Chapter NEWS There are six local chapters affiliated with PHCC Ohio: Akron/Canton, Cincinnati, Columbus, Dayton, Eastern Ohio, and Northeast Ohio. PHCC Ohio and our local chapters are affiliated with the Plumbing-Heating-Cooling Contractors National Association. Together our Associations (local, state and national) form one of the nation’s largest and strongest trade organizations and they comprise the only organization working around the clock exclusively in the interest of Plumbing-Heating-Cooling Contractors.

Akron/Canton PHCC Chapter President: Luke Grabill, Grabill Plbg & Htg 330-756-2075 luke@grabill.com

Dayton PHCC Chapter President: Dave Steck, Wat-Kem Mechanical 937-573-3072 dsteck@watkem.com

Executive Secretary: Mary Williams 330-958-6302 akroncantonphcc@gmail.com

Executive Manager: Theresa Engler 937-298-2980 daytonphcc@aol.com

Central Ohio PHCC Chapter President: Rodger Sweitzer, Baumann Plumbing 614-888-2411 baumanplumbing@ameritech.net

PHCC Eastern Ohio Chapter President: Doug McIntire, McIntire Plumbing 330-339-1539 mcintireplumbing@gmail.com

Secretary/Treasurer: Mike Lauber 614-679-6252 mikelauber@aol.com

Secretary: Greg Eisenhart, Sanford Plumbing & Supply 330-386-5191 plumber@spii.net

PHCC Cincinnati (Master Plumbers) Chapter President: Mike Tarvin, Tarvin Plumbing Co 513-321-5726 info@tarvinplumbing.com

Northeast Ohio Master PHCC Chapter President: Ciro Grandini, Ciro’s Sewer Cleaning 216-433-7997 cg@cirosewer.com

Executive Director: Joyce Frank 513-742-2672 cmpa@cinci.rr.com

Executive Secretary: Debbie Tittl 440-337-4285 neomphcc@aol.com

UPCOMING EVENTS: Northeast Ohio Master PHCC Summer/Fall Events Call Debbie Tittl at 440-337-4285 for more information ACCA/PHCC Annual Golf Outing Monday, July 21, 2014 Rosemont CC, Fairlawn, OH Heat & Plumb Cuyahoga County Saturday, September 13, 2014 Refrigeration Sales, Valley View Theme: Helping our Veterans Annual Clambake Saturday, September 20, 2014 Highland Heights Community Park Steve Coscia Specialty Seminar (4 hours) Customer Service & Soft Skills Thursday, September 25, 2014 30

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

Brian Nieman saw the light! And declared, “Come onecome all to Cleveland for the 2015 PHCC convention!”

PHCC National Board Summary May 20, 2014 Submitted By Jonathon Moyer National 1 Zone Director

our national Board met May 20, in conjunction with PHCC’s 2014 Legislative Conference in Arlington, Va. It was a very productive meeting full of strategically focused actions, results-driven reports and beneficial conversations. It was clear that some very positive changes are occurring at the national, state and local levels of our Federation. The thoughts and suggestions of PHCC members were given a lot of attention at this meeting. When President Steve Rivers asked zone directors “What issues would you like the PHCC Board of Directors to address this year—What can we do for you?”, they conveyed members’ business challenges, their concerns for the future of our industry, and suggestions for how PHCC can help them be successful. We also shared state-specific information, and I was encouraged to hear the positive progress being made throughout the Federation to protect member interests and provide resources to help them stay a step ahead of the competition. In the coming months, we will be working to formulate strategies and implement programs that address the issues that affect us all, such as recruiting the next generation of skilled workers, regulatory mandates and how to be successful in this changing economic environment. As one example, a special task force will begin work soon on strategies to attract the next generation of skilled workers to our industry. During the committee and staff reports, I was impressed by the amount of progress underway to meet the goals of the association’s strategic plan. Here are some highlights of what we have accomplished: • ADMINISTRATION: PHCC Executive Vice President Gerry Kennedy reported on several developments that are moving the association and industry forward. Meetings with industry partners to discuss ideas for working together are occurring regularly and producing results. After a recent meeting with Ingersoll Rand, the company agreed to become an associate member, re-sponsor PHCC’s HVAC Contractor of the Year Award and exhibit at CONNECT 2014. The association continues to work with other industry groups to advance the industry. As one example, PHCC’s involvement with the HVACR Workforce Development Foundation supports projects, programs and partnerships that focus on the recruitment of the next generation of skilled workers.

• ADVOCACY: PHCC Government Relations Director Mark Riso reported that PHCC continues to build credibility on Capitol Hill by offering technical expertise and providing lawmakers with real information about how the decisions they make impact our industry. PHCC also engages lawmakers to lobby federal agencies on rules and regulations harmful to the industry. There are two major issues that PHCC members carried to their representatives on Capitol Hill during the May 21-22 Legislative Conference – reauthorization of the Perkins Act (funding for Career and Technical Education) and regulatory accountability. PHCC is actively working on three regulatory issues: lead paint in commercial and public buildings; the Final Furnace, Air Conditioning and Heat Pump Rule; and the new energy efficiency mandates for water heaters. • BRAND AWARENESS AND MARKETING: PHCC’s brand awareness initiative is gaining momentum and our new tagline “Best People. Best Practices.®” is resonating within the p-h-c community and with consumers. Vice President of Member Services Elicia Magruder and Senior Director of Communications Charlotte Perham reported that with the rollout of new membership ads, contractor and chapter marketing toolkits, consumer-focused social media posts and more, we have seen some very positive results. There have been significant increases in traffic on the PHCC website; online requests for membership information; social media followers; and email open rates. What’s next? Efforts are now focused on continuing to push our message out nationally and at the grassroots level and to assist members and chapters in incorporating the new logos and messaging in their marketing efforts. COMMUNICATIONS/WEBSITE: Several initiatives are underway to expand, diversify and target the types of communications members receive from PHCC—National Association. Senior Director of Communications Charlotte Perham reported that there is a continued emphasis to include effective, relevant content in our online and print communications. Metrics for these communications tools are reviewed regularly to identify what content and methods are working and which are not. Activity on social Volume 2014, Issue 2 • OHIO PHC CONTRACTOR

media (Facebook, LinkedIn and Twitter) has accelerated, with much success. A new membership app with expanded features will be launched as planned. In addition, work is underway to reclassify content and reorganize the PHCC website so that information is easier to locate, and also update it to reflect new brand messaging. • CONNECT 2014: The Oct. 8-10 CONNECT 2014 will offer relevant educational topics and a variety of fun New Orleans-oriented events. Foundation COO Sheridan reported that the seminars will focus on helping members change their business and be ready for the future. Industry speakers like Ellen Rohr, Adams Hudson and Michael Bohinc will be featured. According to Meetings Manager Maureen Coleman, there are several new additions to the program: two swamp tours (one at sunset, the other a night tour), a hygiene kit assembly project for a local charity, a “hop on and off” bus tour, and a closing reception at Mardi Gras World. • ENERGY EFFICIENCY AND WATER CONSERVATION COMMITTEE: PHCC President-elect Kevin Tindall, who is chair of the committee, reported on the many activities underway to allow member contractors to

learn of and implement evolving technologies that can help their companies, customers and the environment. In April, PHCC provided organizational and operational assistance as co-convener of the highly acclaimed 2014 International Emerging Technology Symposium. An interesting panelist for one discussion session was a representative from Kimberly Clark, who provided the paper industry views on “flushable products.” Also in April, PHCC worked in conjunction with the HVACR Workforce Development Foundation to present the positive aspect of careers in the HVACR industry at the USA Science and Engineering Festival in Washington, D.C., which attracted more than 250,000 students. • INSURANCE, SAFETY, & RISK MANAGEMENT COMMITTEE: This contractor-based committee continues to identify issues that are of interest to or could impact members’ operations. At a meeting this August with Federated Insurance, the committee will share ideas that could influence program developments that ultimately minimize risk and contractor costs. • MEMBERSHIP: Vice President of Member Services Elicia Magruder reported on a number of innovative chapter programs focused on membership development. PHCC is supporting these programs with collateral materials and sponsorships from industry partners. Regular bulletins are being sent to members on relevant benefits and tools that improve members’ businesses, including board meeting updates, new member services, advocacy reports and social media tips and sample posts. These posts are consumer-focused and are available on the PHCC website. The recently launched member benefit videos are being used to familiarize new and existing members with the resources available from PHCC and how to access them. Work has been completed to expand PHCC’s capability to collect demographic information for both member organizations and related individuals. This will help staff to provide a clearer picture of who we represent to the industry and to target member communications based on company role and interests. TECHNICAL SERVICES: In May, PHCC VP of Technical Services Chuck White participated in the 30th Anniversary Education Conference and Trade Show for the American Backflow Prevention Association (ABPA) in Pittsburgh. PHCC has a Memorandum of Understanding to work with ABPA to promote potable water protection through backflow education and certification. As a founding mem-

OHIO PHC CONTRACTOR • Volume 2014, Issue 2

ber of Plumbing Efficiency Research Coalition (PERC), PHCC has worked with the coalition to develop a Phase II work plan to study the effects of 1.0 gallon per flush devices and three-inch drain line materials. Collaborative efforts also are underway with other industry groups, including the IAPMO Green Technical Committee, the North American Technician Excellence (NATE) program and the Alliance for Water Efficiency. The 2015 edition of the National Standard Public Code is scheduled to be released in December 2014. • PHCC EDUCATIONAL FOUNDATION: The PHCC Educational Foundation is focusing resources where they can make the most impact, Chief Operating Officer Cindy Sheridan reported. The results have been very positive. For instance, plumbing textbook sales increased more than 65 percent in 2013, and enrollments in the plumbing eLearning program (formerly the home study program) also have increased. To date, the Foundation has partnered with PHCC chapters to sponsor 21 education programs with almost 1,000 attendees. The Foundation has hosted 13 free member webinars this year with more than 500 registrants. The Essentials of Project Management class, held in March, sold out with 27 students. Excitement is building about the plumbing and HVACR apprentice contests occurring Oct. 8-10 at CONNECT 2014 in New Orleans. Also at the meeting, these actions were taken: The board approved the minutes from the January meeting, which included updates to PHCC’s 2012-2015 Long Range Strategic Plan. This roadmap for our association is guided by

five mission-driven goals related to enhancing the members’ experience within the Federation; effectively using current technologies; building recognition as a leading source of information for legislative and regulatory entities; advancing contractor excellence through member services and training; and diversifying revenue. The board also approved the PHCC Financials, IRS Form 990, and an automatic increase of 1.6 percent in membership dues for the 2015 calendar year, which is provided for in the PHCC–National Bylaws and tied to the Consumer Price Index. Additionally, we appointed Rich Kerzetski of Universal Plumbing and Heating in Las Vegas to a two-year term on the PHCC Educational Foundation Board and heard reports from each of PHCC’s Enhanced Service Groups–the Construction Contractors’ Alliance, Quality Service Contractors and Union-Affiliated Contractors–as well as from the Association Executives Council and National Auxiliary. This meeting preceded PHCC’s 2014 Legislative Conference, at which more than 120 members from across the country met with legislators to discuss issues critical to the future of our businesses and our industry. The first, reauthorization of the Perkins Act, which will help us rebuild the workforce we need to continue to provide safe and efficient plumbing and HVACR services for our country; second, regulatory accountability, to ensure that any new regulations that impact our business are fully researched—with our input—before enactment. I was privileged to represent you at the board meeting and on Capitol Hill. Please let me know if you have questions or suggestions on how PHCC can better serve you.

Volume 2014, Issue 2 • OHIO PHC CONTRACTOR

Departments

PHCC of Ohio 2014 - 2015 Officers & Board PHCC of Ohio

20040 Carolyn Ave Rocky River, OH 44116 800-686-PHCC [7422] Fax: 216-393-0095 www.phccohio.org www.facebook.com/phccohio

Officers President Jim Haberek Haberek Plumbing & Heating 216-433-7774 Fax: 216-433-7776 5330 Smith Road Brookpark, OH 44142 office@haberek.com President-Elect Ronald Schmitt Joe Schmitt & Sons Plumbing & Heating 937-836-3086 Fax: 937-832-1827 500 Atla Ave; PO Box 237 Englewood, OH 45322 schmitt.ronald@gmail.com Vice-President Brian Nieman Nieman Plumbing, Inc. 513-851-5588 Fax: 513-851-9104 2030 Stapleton Ct Cincinnati, OH 45240 brian@niemanplumbing.com

Past Presidents Advisory Committee Dennis Schlekie Approved Plumbing 440-526-2905 Fax: 440-526-7698 770 Ken Mar Industrial Pkwy Broadview Heights, OH 44147 Dennis@approvedplumbing.com

Greg Eisenhart Sanford Plumbing & Supply 330-386-5191 Fax: 330-386-5470 1725 Pennsylvania Ave East Liverpool, OH 43920 plumber@spii.net

Treasurer Rob Fetz Fetz Plumbing-Heating & A/C 937-652-1136 Fax: 937-652-0015 PO Box 516 Urbana, OH 43078 rfetz@ctcn.net

Staff

Rocco Fana, Jr. Executive Director

Debbie Tittl Executive Assistant

Mary Williams Executive Assistant

OHIO PHC CONTRACTOR â&#x20AC;˘ Volume 2014, Issue 2

Bruce Stebbins Stebbins Plumbing & Heating 937-859-4534 Fax: 937-859-5441 621 E Dixie Drive West Carrollton, OH 45449 stebplumb@gmail.com

Trustees Zone 2 Dave Wolfe Wat-Kem Mechanical 937-573-3072 2755 S County Rd, 25A Troy, OH 45373 dwolfe@watkem.com

Zone 6 Paul Episcopo VIP Plumbing, Inc. 216-581-5731 Fax: 216-581-5730 20600 Miles Parkway Warrensville Heights, OH 44128 paul@vipplumbing.com

Zone 5 Rodger Sweitzer Baumann Plumbing 614-888-2411 Fax: 614-262-4958 22 Westerville Square Westerville, OH 43081 baumannplumbing@ ameritech.net

Zone 7 Rick Seifert D & A Plumbing & Heating 330-449-8733 Fax: 330-499-8747 11197 Cleveland Ave NW Uniontown, OH 44685 ricks@crowngroupohio.com

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