Workshop 4: Attendance management 12 January 2016 9.30am – 12.30pm Eaton Smith and The Personnel Partnership have joined Absence management can be a thorn in the side for employers. forces and are running a series of practical and interactive In this workshop we will look at how absence can be managed workshops aimed at all managers with responsibility for is becoming an increasing problem for many businesses. We will additional skills development. The remaining workshops use practical examples and case studies to look at both short term and long term absences, and what to do when you think an are as follows, and our first workshop (on appraisals employee can no longer continue in their role. We will look at and performance management) will be back on in what you might want in an attendance management policy and February due to popular demand! Each workshop will give you the tools to create this. cost £49 plus VAT and will include refreshments and Workshop 2: How to conduct an investigation 8 September 2015 9.30am – 12.30pm
ISSUE 3 AUGUST 2015
Eaton Smith and The Personnel Partnership have joined forces and are running a series of practical and interactive workshops aimed at all managers with responsibility for people management or HR staff who would welcome additional skills development. The remaining workshops are as follows, and our first workshop (on appraisals and performance management) will be back on in February due to popular demand! Each workshop will cost £49 plus VAT and will include refreshments and all training materials.
CLOSE UP FOR BUSINESS ISSUE THREE
Employee Management Skills Workshops www.eatonsmith.co.uk
THE OFFICIAL MAGAZINE OF MID YORKSHIRE CHAMBER OF COMMERCE - WAKEFIELD EDITION
IN ASSOCIATION WITH TOPICUK
FOR BUSINESS
all training materials. Workshop 3: Running a disciplinary hearing 10 November 2015 9.30am – 12.30pm This workshop will look at all the practicalities of running a disciplinary hearing from making the arrangements, to interviewing the alleged wrong doer and ensuring that your paperwork is in order. It will also look at what could go wrong and how to keep control of the disciplinary hearing. We will consider, with case studies, what disciplinary sanctions should be imposed when and how an Employment Tribunal will review them. We will also look at the appeal process and dealing with the aftermath of a disciplinary hearing, including claims for unfair dismissal.
Workshop 5: Restructures and Redundancy 8 March 2016 9.30am – 12.30pm This workshop will take a strategic look at the factors to consider when re-structuring a department or a business, and how you might go about changing an employee’s job role and their terms and conditions. We will look at some practical case studies to help you work through a best practice approach to this often
-THE BIG INTERVIEW-
MARK RIDGWAY
Who are your speakers? Kate Booth from Eaton Smith – Kate is a Partner with Eaton Smith and an experienced solicitor specialising in employment law, with particular interest in business acquisitions (including the TUPE Regulations), restructures and discrimination issues. Kate has been dealing with employment law issues for many businesses in and around Kirklees and nationally for the last eight years and brings with her practical examples of what can and does go wrong in the workplace and how you might address this!
Group booking discount: if you book 3 or more workshops in one go or book 3 or more people into a particular workshop you will receive a discount of 10%. For details contact Kate or Ian at KateBooth@eatonsmith.co.uk or IanGreenwood@eatonsmith.co.uk
AUGUST 2015 WAKEFIELD EDITION
Helen Straw from The Personnel Partnership - Helen is the Managing Director of The Personnel Partnership and is also a Chartered corporate member of the Chartered Institute of Personnel and Development. Helen operates at a senior level, providing HR support and advice during times of company set up, business growth, major reorganisations and deals with complex employee issues.
PUTTING REGIONAL BUSINESS ON THE GLOBAL MAP
Business of the Year Awards TOP 3 ANNOUNCED
Brighter Business Outlook by STEVEN LEIGH
Skills Funding HOW YOU CAN BENEFIT
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WELCOME Welcome to the August edition of Close Up from all here at the Chamber, as well as from our associates on the magazine, TopicUK. A great deal has happened since the last edition of Close Up, including the Chamber’s highly successful MY Conference Wakefield which was held on 24th June at Unity Works during Wakefield Business Week.
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eedback regarding the Conference has been tremendous, and it was undoubtedly a highlight of the week. With over 400 delegates attending and 50 exhibitors, Unity Works was alive with local businesses networking and creating new business connections. The results from our Quarterly Economic Survey (QES) for the second quarter of the year have also been announced which show that the brighter business outlook which was reported in quarter one has been maintained. However, some exporters may experience difficulties due to unfavourable exchange rates and ‘other overheads’ becoming a greater concern for many companies. In order to best represent the interests of businesses throughout our region we use the information from the QES, together with our interaction with Chamber members at our Local Business Forums. This interaction and information gathering is very important to us here at the Chamber to ensure that we are best supporting business needs. It is no coincidence that three of our recent lobbying positions were addressed in George
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Osborne’s recent Budget (these were the announcement of the eight- fold increase in the Annual Investment Allowance, further abatement of employers’ NI payments for SME’s and further reductions in Corporation Tax). As an accredited member of the British Chambers of Commerce (BCC) we are part of what is one of the most influential business support organisations in the UK, and in turn, this means that our Chamber’s local services are of paramount importance to businesses throughout our region. As always, we continue to face the challenges head on – alongside our members and the wider local business community – in pressing the Government and other decision-makers to promote a business-friendly framework to facilitate economic growth and create wealth. We hope you enjoy reading this latest edition of Close Up, and in the meantime, all of us in the Chamber team will serve you to the best of our ability in our efforts to connect, support and represent your very best interests throughout Calderdale, Kirklees and Wakefield. Martin Hathaway, Chief Executive
•• News
Round Up
Head Office Yorkshire Chamber of Commerce Stadium Way, Huddersfield, West Yorkshire HD1 6PG Area office for Wakefield
SUMMARY & CONTENTS
New Commerce House, 168 Westgate Wakefield WF2 9SR Area office for Calderdale Suite 8, Elsie Whiteley Innovation Centre Halifax HX1 5ER Chief Executive Martin Hathaway Membership & Events Manager Tracy Smith Marketing Manager
06 13 40 NEW CAMPUS
NEW OFFICES
For Huddersfield
Sleigh & Story make a move
Rebecca Walker
BACK TO A LAND
Henry Moore at Yorkshire Sculpture Park
Ghost Publishing Limited Suite 8 Unity Works Westgate Wakefield WF1 1EP Tel: 07711 539047 editor@topicuk.co.uk www.topicuk.co.uk Advertising Sales Gill Laidler - 07711 539047 Search for Mid Yorkshire Chamber of Commerce
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CHAMBER NEWS
BUSINESS OF THE YEAR WINNERS
Businesses benefit from skills funding
2015 Award winners
MY EXPORT HUB Get informed on export procedures
Thank you to all those who have contributed to this issue of Close Up for Business. The views and opinions expressed in this magazine do not necessarily represent the view of the Mid Yorkshire Chamber of Commerce.Although every effort is made to ensure the accuracy 4 of information contained in the magazine, neither the Chamber nor the publisher can accept responsibility for any omissions or inaccuracies it contains
EDITORS NOTES
If this appeals, do get in touch before space runs out as it will be limited. This year, TopicUK partnered Wakefield Business Week which took place at Unity Works and what a fantastic event it was. Credit should go to organisers and partners Mid Yorkshire Chamber of Commerce, Wakefield First, Brand Yorkshire, Unity Works and sponsor Copiserv.
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e have exciting news this issue! Due to demand we have now doubled TopicUK’s circulation and are pleased to report that going forward there will be 8000 printed copies available across the district as more and more businesses contact us. In addition, pagination has increased so we can bring even more news and features to you. So, if you would like to stock copies of the magazine, let us know and we will add you to the distribution list. The good news doesn’t stop there! For some time businesses in Barnsley and district have been asking us to launch a TopicUK in their community and we are pleased to tell you that from November this year, TopicUK’s third edition will be launched. Exciting news indeed, but then something else happened! We were asked to consider launching a fourth edition in Shoreditch, London and although it’s early days, a launch is currently planned for January 2016! So where to next? If you know of a town or city that would welcome their own edition, get in touch and it will be put up for consideration. Some of our contributors have asked us if we can look at different ways of advertising so we are now offering paid editorial! That’s free I here you say! Well yes it is free for all newsworthy stories and will remain that way. However, we will now allow companies to sell their services and promote themselves in the form of advertorials instead of a traditional advert.
TopicUK EDITOR GILL LAIDLER CREATIVE DIRECTOR ROB BLACKWELL
As Kevin Trickett is not too keen on spicy LOCAL HEROES JAMES BEATTIE, SEE IT NOW SPORTS food, I was delighted to take part in the restaurant review this time, enjoying a THE ARTS curry at Spiced Mango in Grangetown with MARK FLYNN Andy Turner from First Choice Recruitment, LEGAL MATTERS who informs us he is a regular there. It was SARAH CROWTHER, CHADWICK LAWRENCE nice to have a break from our busy work BEAUTY & WELLBEING schedule and relax in a good restaurant, MAXINE STEAD, ALEXANDER HOUSE SPA which we can recommend. As Kevin missed out on his regular article, he wanted to share his experience of sailing on one of the three queens, Queen Elizabeth, Queen Mary and Queen Victoria as they sailed around the UK and paid tribute to their home in Liverpool. What an experience!
HEALTH TRACY LOMAX FOOD & RESTAURANT REVIEW ANTHONY HEGNEY, ASPARAGUS GREEN RECRUITMENT NADIO GRANATA, STAFFLEX SOCIAL MEDIA
I was also delighted to interview my friend SINEAD SOPALA, RAMSDENS SOLICITORS Helen Knowles, director of fundraising at BANKING Wakefield Hospice. Helen is well known JONATHAN ROSTRON, SANTANDER around Wakefield and has raised millions for EDUCATION people suffering from cancer so we thought DARRYL WIDEMAN, SILCOATES SCHOOL it fitting that we allow readers to get to know Helen a bit more. You can read about MUSIC DEAN FREEMAN - UNITY WORKS Helen on page 18. We’ve also introduced a new feature on travel starting off with the beautiful village of Pollensa in Mallorca. As its the holiday season, we would be delighted if readers would share with us places they have visited either on holiday or on business that are worth visiting. Please also send us your images.
SPORT SEAN JARVIS - HUDDERSFEILD TOWN FC
COMMERCIAL PROPERTY MARK HANSON, HANSON CHARTERED SURVEYORS
I hope you enjoy reading this issue and remember, if you have anything you want to share with us, do get in touch.
Gill Laidler Follow the editor @topic_uk
Tel: 07711 539047 - editor@topicuk.co.uk - www.topicuk.co.uk - Ghost Publishing Ltd - Suite 6 Unity Works Westgate Wakefield WF1 1EP
Kirklees & Calderdale Edition August2015 5
•• News
Round Up
CHANGING YOUR ORGANISATION ONE WORD AT A TIME
Huddersfield firm Working Insync is helping to promote a new e-book and online community designed to help business leaders tackle communication within their organisations unlocking the way to better employee engagement and productivity. Change Your Organization One Word At A Time, is co-authored by international consultants, Mike Rix and Morley born David Firth. The book is designed for CEOs and directors that are committed to breaking through the misunderstandings, lack of engagement and the huge drag on productivity caused by traditional ways of communicating. They encourage leaders to ditch the newsletters and long memos and learn how consistent, regular, deliberated and skilful conversations can lead to employee trust and help deliver results. Working together with Huddersfield marketing business Working Insync, headed up by Sarah Holbrook, the e-book is complemented by a LinkedIn group which will help build a network and community of business leaders that want to share their stories and grow. Mike and David have been working with organisations across the globe, delivering workshops, training, keynote speeches and coaching programmes, collating ‘living case studies’ that will enable people to learn from practice. To download the book for free, go to: www.changeonewordatatime.com
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YORKSHIRE FLORIST LAUNCHES LUXURY CANDLES RANGE A new range of handmade luxury scented candles has been launched by one of West Yorkshire’s leading independent florists. Simply Flowers, based in Brighouse, has developed the soy wax, environmentallyfriendly, long-lasting candles after being unable to source any which matched their high standards. The candles come in a range of 19 different scents – from black cherry to vanilla sugar and in a range of designs. These include innovative ‘wedding favour’ candles which have been developed in response to demand from some of the florists’ customers. Lesley Adams, owner of Simply Flowers and creator of the new candle range, said: “We are confident our handmade candles, in a range of innovative packaging with a wide variety of exciting and modern scents, set our products apart from others on the market at the moment. “The candles are made by hand by our team who are able to use their floristry expertise – blending the right flowers together to create the perfect appearance
and scent – to produce the best possible luxury candle. “We decided to create our own because we wanted to expand the range of gifts we sold at Simply Flowers but could not find anything up to our high standards on the market. We also had growing demand for wedding favours so came up with the innovative solution of packaging the candles in small jars and tins, perfect for the table at a reception.” The candles are available in the shop, on Commercial Street in Brighouse town centre, and online at www.candlesbysimplyflowers.co.uk.
NEW CAMPUS FOR UNIVERSITY OF HUDDERSFIELD Work has begun on a new £27.5m campus at the University of Huddersfield, which is expected to become one of the region’s most striking structures. Morgan Sindall, has secured the contract to construct a new six-storey home for the University’s School of Law and part of the School of Music, Humanities and Media. Overlooking Huddersfield’s Shorehead roundabout, the new building designed by the Huddersfield-based architectural firm AHR is expected to be completed and ready for use by the start of 2017. The foundation stone was laid by His Royal Highness The Duke of York who is now Chancellor of the University, when he paid a visit in March. Morgan Sindall, which is assessed to
be one of Britain’s top ten building contractors, has previously carried out specialist refurbishment projects at the University and in addition to its work on the new Law and Humanities building, the firm has also been awarded a new contract to carry out a major new development at the University’s Institute of Railway Research. The architects AHR also have an established relationship with the University, having designed the Harold Wilson Building and refurbishments of the West Building and the historic Ramsden Building.
RAMSDENS FINALISTS IN YORKSHIRE LAWYER AWARDS 2015
Ramsdens are delighted to announce that they have been shortlisted in the Yorkshire Lawyer Awards 2015 in three categories, including the prestigious Law Firm of the Year. Being shortlisted as a finalist is a real accolade as the number of entries this year has been the highest ever and reflects the strength of legal talent in Yorkshire. Paul Joyce, Managing Partner at Ramsdens comments: “We are incredibly proud to have been shortlisted……we won this award in 2011 and were Highly Commended in 2013 so this is a real tribute to the continued hard work and determination of our entire team across our ten offices.” As well as celebrating this news, Ramsdens Private Client team are finalists in the Private Client Team of the Year award. Karen James, Head of Residential Conveyancing is also among the nominees for the Residential Property award. Karen comments: “I am delighted to have been shortlisted and am looking forward to the awards later this year.” This is the 15th year of the Yorkshire Legal Awards which honours excellence within Yorkshire’s legal profession and the winners of the 2015 awards will be announced at a ceremony at Leeds’s New Dock Hall on October 22nd
Kirklees & Calderdale Edition August2015 7
•• News
Round Up
AGENCY CELEBRATES ITS FIRST YEAR Lindley based marketing consultancy, KC Communications has celebrated its first year in business with a hat-trick of new client wins.
SIX NEW CLIENT WINS FOR GHOST COMMUNICATIONS Ghost Communications, the graphic design and marketing agency based in Unity Works has recently won six new accounts.
The latest client appointments include Huddersfield based visual and seasonal display company The WonderWorks who have selected KC Communications to manage their full PR remit. Huddersfield Partnership have also sought social media marketing services in the lead up to the 15th Huddersfield Food and Drink Festival in August, whilst Leeds based Temple Moor High School have appointed the business to manage a design refresh across all its literature. The company based at the Heritage Exchange was founded in July 2014 by Katrina Cliffe and now employs two additional members of staff to provide marketing consultancy and management services to SME’s and educational establishments.
last 12 months have been hard work but we are fortunate enough to work with a fantastic client base. We look forward to the next 12 months and beyond as we continue with our growth plans”. To celebrate their first year KC Communications hosted a fundraiser at The Grosvenor Casino in Huddersfield. The money raised was all in aid of Tommy’s The Baby Charity. Local firms came together to create a wealth of prizes to back the charity that is close to Managing Director Katrina Cliffe. They managed to raise a total of £500, which has made a significant contribution to the £10K target set at the start of May 2014.
In the last 12 months Katrina has been nominated for a Women of Achievement in Business Award, the business has also received a Certificate of Recognition for its commitment to apprenticeships, whilst Marketing Assistant, Johanna Green has received the Ambassador of the Year Award from Kirklees Apprenticeship Hub. Managing director, Katrina Cliffe commented: “It is a delight to be celebrating our first year in business. The
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WDHCS the Wakefield Charity has appointed Ghost to develop a new brand covering not just the main charity but its nursery First Steps and retail outlet Flutterby’s. In addition to the new branding, Ghost will create a new website, brochures and relaunch with a number of roadshows across Yorkshire. Ghost have also been appointed by Shire Beds to design, build and promote their exhibition stand at the forthcoming Telford Bed Show. This involves all graphic design, photography, PR and marketing. Ghost were chosen, as director Gill Laidler has extensive knowledge of the industry having worked for four years with elite bed manufacturers Harrison, Somnus, Spink and Edgar. Pebel 3D, a Wakefield based company chaired by Sir Rodney Walker, who have launched the first non-glasses 3D tablet and smart phone approached Ghost earlier this year to design and develop their new global website, which will be live shortly. Ghost were responsible for creating branding for Big Screen Weekends and Get Kirklees Working, two new initiatives launched by Stafflex Recruitment of Huddersfield.
Katrina & colleagues
Finally, Ghost are now working with Copiserv on marketing and design projects as the company celebrates its 40th year of trading in Wakefield.
Huddersfield Town are flying high with Leeds Bradford Airport
RAMSDENS SADDLES UP TO SUPPORT MYCYCLE2
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new partnership between Huddersfield Town and Leeds Bradford Airport, will see the airport offer fans regular competitions, chances to win flights and special offers. The airport is growing following an £11m investment in passenger facilities, which was completed in 2012. Last year, LBA was named Best UK Airport in the Travel Weekly Globe Awards Commercial Director David Gornall said: “There are lots of reasons why we think Huddersfield Town supporters will like Leeds Bradford Airport, including our all-inclusive luxury Yorkshire Premier Lounge and our new CARGO store brimming with travel essentials, kids’ stuff and graband-go snacks to take onto the plane.” Town’s John Williams said: “We are delighted to have signed this new partnership agreement with Leeds Bradford Airport. It’s clear to see the airport is ever-changing with major state-of-the-art development work.”
Over 65 cyclists took part in MYCYCLE2 challenge a 60km route (with some challenging climbs including Holme Moss) raising money for 2 local charities - the Forget Me Not Children’s Hospice and the Laura Crane Youth Cancer Trust. The grand depart of this year’s cycle was at the Riverhead Pub in Marsden (Marsden being home to perfect cycling territory), combining the two most important things in any ride – fantastic roads and great food! Sinead Sopala, Director of Marketing at Ramsdens commented “We are delighted to be supporting and sponsoring this MYcycle2 while raising money for two fabulous good causes locally. Events like this can only happen with the support from brilliant people and this year’s event was supported by the Mid Yorkshire Chamber of Commerce, Barclays, Huddersfield Star Wheelers and Ossett Brewery. The Tour de Yorkshire has inspired this event and long may it continue.”
Gary Lodge, President of Huddersfield Star Wheelers comments: “The Hudderfield Star Wheelers are proud to have been involved with this event for the second year. The course was excellent, cyclists were amazing and the weather was kind. We have already started planning MYcycle3….so watch this space.” …..on yer bike!
TopicUK www.topicuk.co.uk TEL: 07711 539047
Kirklees & Calderdale Edition August2015 9
•• News
Round Up
SHARE YOUR SUCCESS WITH US... It’s been two years since we launched TopicUK in Wakefield and in the spring of this year, the people of Kirklees and Calderdale welcomed our second edition.
LED LIGHTING – SOUND INVESTMENT OR UNSIGHTLY MONEY-EATER? Every issue Huddersfield company Ti installations will provide readers with tips on how to stay safe in the home With pressure mounting on companies to be greener, Kris Johnson, managing director of Ti Installations, considers the value of LED lighting. But how energy efficient is the technology, and does protecting the environment come at the cost of workplace interior design? “Interest in LED lighting really gathered pace in the late 2000s, when businesses started to realise the energy efficiency benefits that come with these modern systems. Of course there were many companies that wanted to demonstrate a more environmentally responsible approach to business, but the biggest driver was undoubtedly the cost savings associated with reduced electrical consumption. The major drawback, however, was the somewhat harsh light that LEDs would cast over the workspace. There was really only one standard LED system available at the time, which deterred a many organisations from making the switch. Stark bright lights are perhaps not ideal in a sophisticated meeting space, nor will they create an ambient shopping experience in the retail environment, for instance. Yet technology is forever changing. Fast forward to 2015, and there are a number of LED options that would enhance design aesthetics, rather than spoil them. 10
Retailers can choose from warm or cool lighting tones, depending on the atmosphere they wish to create. They can even opt for dimmable solutions, which are often popular in high-end boardrooms. The lights maintain their effect for up to 50,000 hours too, unlike traditional bulbs which can lose their brightness in only a matter of months. In terms of the fittings, LEDs are available in spots through to traditional 6ft tubes, 300mm or 600mm systems, perfect for suspended ceilings. Interior design briefs no longer have to be restrictive – environmentally responsible businesses can fulfil their aesthetic objectives too. And then there are the financial advantages associated with such systems. A high quality 6ft LED light may cost up to £50, perhaps even more, as opposed to only £3-4 for a fluorescent alternative, for example. Yet firms can reduce their electricity consumption by up to half, which soon recoups this initial outlay, and more. Plus, because there are no electrical ballasts or component parts within an LED system, the likelihood of faults is greatly reduced. When the light needs replacing at the end of its extensive lifetime, the company can do this, with ease, without the need for professional electrical services. This, plus the longevity of the light itself and the avoidance of maintenance, brings further monetary savings. www.ti-installationsltd.co.uk
We we are delighted that TopicUK continues to grow and following our announcement to launch a third edition in Barnsley this Autumn came the opportunity to launch a fourth edition in Shoreditch, a borough of London. This will be in January 2016. Over the two years we have helped many businesses across the district get free publicity and have connected so many others who now do business together, however, we need to constantly change and grow and so we are offering a couple of new services. We are commited to providing free PR for businesses with news to share and of course affordable advertising for all. However, we want to offer businesses the chance to book space within TopicUK as advertorial where they have the opportunity to ‘shout’ about their business and include images, without it looking like an advert. In addition, we are offering advertising web banners that run across the bottom of each page, similar to the one we run for Sainsburys. These are affordably priced but if you would like a run of them at intervals throughout the magazine or a series of small sixteenth page blocks, strategically placed featuring your logo / web address / phone number this is also possible, basically the more you have, the cheaper the price! This type of advertising cleverly keeps on reminding readers of your business as they read through the magazine. If you are interested in any of these new promotions, call us today on 07711 539047 or email editor@topicuk.co.uk
TACKLING TOWN’S LEGAL NEEDS HEAD ON As one of Huddersfield Town’s longest standing associates, Chadwick Lawrence has renewed its partnership with Huddersfield Town ahead of the 2015/16 season. As part of the collaboration, Chadwick Lawrence will continue to provide the Club with employment law legal support; contribute to networking and fundraising events and utilise the Club’s facilities, to enjoy first-class match day hospitality and entertainment the Club has on offer. Commenting on the partnership, Tracy Nelson, Senior Commercial Manager said: “Chadwick Lawrence has become one of the Club’s closest partners since officially becoming a part of the Huddersfield Town ‘family’ in 2008. “Since then Chadwick Lawrence has been heavily involved with a lot of the Club’s business forums and networking
events. We are delighted that they have chosen to support the Club during the 2015/16 season and we hope to continue our strong and prosperous relationship.” Neil Wilson, Managing Partner at Chadwick Lawrence, added: “The opportunity to continue our partnership with Huddersfield Town was something the Firm were keen to maintain. We are pleased to continue our involvement with the Club and wish them all the best of luck for the season ahead.” Chadwick Lawrence has been offering professional and supportive legal advice to private and commercial clients for over 160 years. The prime objective of the firm has always been to provide an exceptionally high level of service
combined with first-rate legal advice, a tradition that still stands today. The law firm, known as Yorkshire’s Legal People has offices in Huddersfield, Wakefield, Leeds and Halifax.
CHADWICK LAWRENCE BUSINESS OF THE YEAR 2015 were bigger than ever and celebrated local businesses by recognising their commitment to staff, the local community and the environment. Categories included New Business of the Year, International Business of the Year and People Make Performance. Chadwick Lawrence Solicitors faced tough competition in its category for ‘Business of the year’, but walked away with the gong after demonstrating consistent all-round excellence and achievement to a judging panel of experts. The award was sponsored by Juice Personnel.
Yorkshire’s Legal People, Chadwick Lawrence Solicitors, are celebrating wwith the announcement that they were named the ‘Business of the Year’ at the Wakefield and District Business Awards 2015.
Neil Wilson, Managing Partner, commented on the win: “We are thrilled to be the winner of the Wakefield Business of the Year Award; it is testament to the hard work and time our team dedicate to the business as a whole and within the local community.
The glittering awards ceremony, which took place at the recently renovated Unity Works, Wakefield on Thursday 25th June, was hosted by celebrated radio personality and communications coach, Jon Hammond. Over 250 guests were treated to a delicious three course meal and enjoyed an exciting evening supported by sponsors that included Haribo, YPO and Crompton Controls. This year’s awards
"Twenty fifteen is an exciting year for the firm and so the announcement could not have come at a better time. I wish to say a huge thank you to all my colleagues in the firm who work tirelessly to continually maintain a high level of business service, build longstanding relationships with our clients and are committed to getting the best results. Congratulations to all the nominees and winners from the evening.”
Kirklees & Calderdale Edition June2015 11
•• News
Round Up
Huddersfield Town Foundation and Big Screen Weekends The last weekend in June saw St George’s Square in Huddersfield full of eager movie fans as Huddersfield played host to its first ever Big Screen Weekend.
IT’S TIME TO GIVE SOMETHING BACK! The NHS Blood and Transplant want to remind people in Huddersfield of the importance of taking the time to donate blood. Some blood group stocks can dip in the summer and with red blood cells only having a shelf life of 35 days and platelets a shelf life of five days, blood cannot be stockpiled. Because of this, it is important that both existing and new blood donors come forward so we can ensure that vital supplies of blood are available for the patients that need them.
Thousands flocked to the square over three days to watch a host of favourite films selected by readers of the Huddersfield Examiner. The Huddersfield Town Foundation was the charity chosen to be the beneficiary. “The weekend was a great success. Families from all over the region came in to the town to enjoy some much needed summer sunshine and watch some great movies. “It was a terrific opportunity for us to meet with the public and tell them more about what we do at the charity. It also gave us the chance to fundraise through our team of bucket collectors and we were delighted with the generous donations from Stafflex and the Star Inn who gave a share of the profits from the sale of Stafflex Ale to the charity. In total we raised nearly £1,000”, says Mandy Taylor, Fundraising Manager, Huddersfield Town Foundation. “The highlight of the weekend was seeing so many happy faces! We had hundreds of children enjoying
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films including Frozen, Up, Toy Story and Lego Movie. Terry the Terrier Mascot was also a massive hit! He was mobbed”, explained Nadio Granata, Head of Marketing at Stafflex, the event sponsors. As we go to press, Big Screen Weekends is back on Friday 21st August through to Sunday 23rd August. It’s a free event and includes stalls selling local food, drinks and snacks. The charity nominated by Stafflex for the August weekend will be Kirkwood Hospice. “We’ve added more films and live music every day from 5pm till 7pm including fabulous covers band Monotones on the Sunday. Kirkwood Hospice are doing a terrific job in difficult circumstances and we hope the crowds will come out to support them as much as they supported Huddersfield Town Foundation. We’ve also bought lots of games and fun activities plus some face painters are going to be there to keep the little ones entertained,” concluded Nadio.
Currently 6,000 units of blood are needed everyday to help save the lives patients across England and North Wales. For some patients who have severe blood loss, such as those who have complications in childbirth or a traffic accident, a blood transfusion can make the difference between life and death. Amanda Eccles, Senior Marketing Coordinator at NHS Blood and Transplant said: “We realise that when the schools break for summer and there are holidays, it can be easy to put off giving blood. Every blood donation is vital, but NHS Blood and Transplant particularly needs to ensure supplies of the universal blood group O Rh Negative which is often in short supply as demand is so great. We also need to ensure supplies of the rarer blood groups A Rh Negative, B Rh Negative and AB Rh Negative as these are also vulnerable to shortfall. In general, as long as you are fit and healthy, weigh over 7 stone 12 lbs (50kg) and are aged between 17 and 66 (up to 70 if you have given blood before) you should be able to donate. If you are over 70, you need to have given blood in the last two years to continue donating. To book an appointment to donate visit www. blood.co.uk or call 0300 123 23 23 to find your nearest session.
LEADING ACCOUNTANTS MAKE THE MOVE TO SPARKLING NEW OFFICES Sleigh & Story made the exciting move to new offices at the end of April.
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reviously of Bradford Road, Brighouse for seven years, the company moved to Thornhill Brigg Mills, a state-of-the-art mill conversion in Thornhill Beck Lane, adjacent to Wellholme Park. The move coincided with the celebration of the company’s 10 year anniversary, and a party was held at the new office suite in June for all clients, friends and associates. The event was attended by more than two hundred people and partners Peter Sleigh & Debbie Story welcomed Yorkshire Entrepreneur and former The Apprentice finalist Claire Young to cut the ribbon. Food, drink and live music was enjoyed by all and money was raised for the Forget-Me-Not Children’s Hospice. Sleigh & Story service local, national and international clients in sectors including charities, manufacturing, and education. The expansion of the firm (which started trading from partner Peter Sleigh’s spare
room at home) has been phenomenal and the company currently employs 10 people, including 3 apprentices.
On 19th August Thornhill Brigg Mills will have its own coffee shop Big Shots! Peter Sleigh is a director along with Carl and Stefanie Hopkins from Faith PR, James Howard (Yorkshire Payments), Graeme Henderson (from Henderson Properties who own the mill complex) and Matt Bell who established a small chain of coffee shops, and set up pottery studios within Center Parcs. The launch is by invitation and will officially open to the general public on 20th August. Sleigh & Story are very proud to be part of this new venture which is aimed at the business sector. As well as being a great coffee shop it will offer a great facility for business meetings and events.
The new Coffee Shop refurbishment at Thornhill Brigg Mills
TopicUK www.topicuk.co.uk TEL: 07711 539047
Kirklees & Calderdale Edition August2015 13
•• News
Round Up
CONFIDENCE AND PERFORMANCE ON THE RISE IN THE LEEDS CITY REGION
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he survey, found that three times as many businesses said their overall performance has improved over the past 12 months than said it had deteriorated, with over half of all respondents expecting further improvements and growth in the year ahead.
Key findings show that 64% of all businesses had invested in innovation activities in the last year by introducing new products or processes and investing in research and development. A quarter said their total number of employees had increased in the last year and 35% expect it to increase in the next year. Roger Marsh OBE, Chair of the LEP said: “This survey is crucial in helping us identify the strengths of our business community and understand the challenges they face now and in the future so I’d like to thank all those businesses who took the time to take part. In the current economic climate,
owsports.com
An independent survey of over 3,000 companies in Leeds City Region confirms business confidence is on the rise with employment, investment and business growth all increasing.
it is pleasing to see businesses continuing to grow and invest in new activity, particularly around innovation and training. “However, there is still much for us to do to support businesses to grow further and achieve our ambition of transformational economic growth in our region. This survey has helped sharpen our understanding of the challenges businesses face and will help to shape our activity going forward to ensure we are meeting the needs of businesses.” Over three quarters of respondents identified the City Region as a good place to do business, with good road access and high speed broadband most frequently mentioned as advantages of locating in Leeds City Region. Although businesses mentioned relatively few disadvantages to their location, the availability and cost of land and premises was the most commonly mentioned issue. The findings also highlighted some significant barriers that are hindering business growth. Access to finance was the biggest issue raised, whilst 74% of businesses identified skills gaps within their current business model that will need to be addressed in the next 12-18 months if they are to meet their growth ambitions. The survey also found that although 15% of business currently export, there remain many more for whom the benefits of exporting are not being fully realised. Roger added: “Our new LEP growth service is designed to support small and medium sized businesses that are looking to grow. It will act as a one-stop-shop, to help companies find the right support and funding to realise their growth ambitions. Coupled with our skills service and local initiatives to support exporting activity and uptake of apprenticeships, we are addressing some of the key challenges our businesses face to help our economy grow.
60 Standard £ 80 £ VIP 00 1 £ Platinum
“This information is invaluable to us as we continue to develop our growth-offer to SMEs and call on government to devolve further powers and funding so we can respond to the local business needs, both now and in the future.” With 50% of those businesses who used independent advice experiencing growth, the survey reinforces how important it is for firms to take full advantage of the support available from the LEP and its partners. The findings from the survey, conducted by BMG research during spring this year, are available on the LEP website.
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NEW £5000 GOVERNMENT GRANT FOR SMALL BUSINESSES TO BOOST CYBER SECURITY A new scheme to protect small businesses from cyber attacks has been announced by the Government
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peaking at the Reform “Cyber Security: assurance, resilience, response” conference in London, Digital Economy Minister Ed Vaizey has outlined how a new voucher scheme designed specifically for small and medium-sized businesses (SMEs) will launch later this month. The launch of the voucher scheme is part of a package of initiatives designed to increase the resilience of UK businesses to cyber-attacks. The package also includes a new online learning and careers hub to help ensure the UK has the cyber skills talent pool to protect both the public and private sectors as we face the reality of increasing cyber threats. Digital Economy Minister Ed Vaizey said: We want to help protect UK businesses against cyber attack and make the UK safest place in world to do business online. The new voucher scheme will offer increased protection for small businesses, and the new online hub will help ensure we have the skilled workforce in place to manage the increased pressures of the digital age. The new UK £1m cyber security innovation vouchers scheme will offer micro, small and medium sized businesses up to £5,000 for specialist advice to boost their cyber security and protect new business ideas and intellectual property. The scheme will be overseen by the
Government’s innovation experts at Innovate UK.
The National Cyber Security Programme is investing £860m between 2011 and 2016 to protect and enhance the UK in cyber space.
As well as helping protect businesses from cyber attack, the vouchers enable firms to access services from the UK cyber security industry. This new scheme will also help businesses to adopt Cyber Essentials, Government’s flagship scheme to protect businesses online. Kevin Baughan, Innovate UK’s Director of Technology and Innovation said: The UK’s economy is increasingly underpinned by digital infrastructure, so cyber security is now a critical component. The schemes announced today will give cyber-confidence for businesses and consumers and will help our digital economy to flourish. The UK now has the opportunity to become a world leader in cyber security, creating the jobs of tomorrow and driving productivity and growth. The UK cyber security industry is strong and growing worth £17.6bn and employs over 40,000 people – but more skilled people are needed to help protect the nation as the UK goes digital and adopts new technologies. The new “Inspired Careers” online skills and career hub being launched today has been developed by industry body CREST and Government to tackle the skills shortage in cyber security. The hub features careers information and advice, internship and apprenticeship opportunities, academic and professional training courses, work experience and senior level vacancies, and will be a powerful tool to promote the cyber security profession and encourage the next generation of cyber specialists to help protect the UK.
Kirklees & Calderdale Edition August2015 15
•• Arts •• The News Round
Up
Mark our words here’s a talented west yorkshire photographer…
•• The
Arts
photographer and earning a spot in his pal’s good books. Since then, he’s photographed more than 400 brides and grooms in a career that spans over two decades. Despite roles in photographic labs, wedding album companies, a retoucher and a stint at West Yorkshire’s police imaging unit, Mark said working for himself has always been the big ambition. Thankfully, he achieved his lifelong goal some years ago and hasn’t looked back.
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S a 15-year-old schoolboy, little did Mark Flynn know that a camera given to him as a gift would later spark a career taking photos. Today, the Huddersfield-based commercial photographer has captured everything from wildlife to weddings and, of course, the great many landscapes of West Yorkshire.
Photographing everything from weddings to products and corporate events, Mark also ensures the people of Huddersfield and beyond can add beautiful portraits to their cherished family albums.
Said camera – a Kodak 126 – was “totally inadequate for the job”, says Mark, whose interest in animals and his need to capture them on film initially spurred him on. But a lack of a telephoto lens on his then beloved Kodak meant he couldn’t get in close to wildlife, leading him to admit defeat and purchase an SLR camera. The rest, as they say, is (picture-based) history. Starting his career in Oldham’s Boots’ minilab aged just 17, Mark described it as an ‘eyeopening’ time. Before the days of instant on-screen snaps and Instagram filters, you’d be surprised what kind of photos the public deemed appropriate to drop off with their camera at their local Boots’, remembers Mark.
With photo-worthy locations right on his doorstep – including an abandoned mine he recently stumbled upon that was hidden between trees – Mark says he couldn’t be in a better spot.
adding that his passion for the skill was elevated when he knew he wanted to remain in the industry even after three years. A course – one of the best at the time for photography Blackpool and Flyde College swiftly followed and Mark’s first official booking came via a friend who was due to tie the knot.
Before long, though, he’d moved to a pro lab in Manchester, producing work for professional photographers.
“At first I refused [to take his wedding photos], as I thought it was too much responsibility. After all, you only have one chance to get it right!”
“This gave me a better insight into the world of professional photography,” says Mark,
Mark quickly put any worries out of his mind, agreeing to step into the role of the wedding’s
His favourite places to snap remain Farnley Tyas and Castle Hill, the latter at which he was at recently at 4.30am to photograph the Summer Solstice sunrise. So what are his top tips? Always carry two cameras with two storage cards in each and two flashes, just in case; and never take a picture of people in the direct sunlight - a huge ‘no no’! Throw in great communication skills, good manners and unwavering patience and, ‘Mark’ our words, you have a highly successful photographer. Want to get in touch with Mark? Simply call 07745204331 to discuss your photographic requirements, or check out some of his work at www. markflynnphotography.com
Kirklees & Calderdale Edition August2015 17
Dining Out
CLOTHIERS ARMS ADDS A SPANISH FLAVOUR TO HUDDERSFIELD WRITTEN BY ANTHONY HEGNEY - ASPARAGUS GREEN CATERING
The only time I have been to the Clothiers Arms was for a friend’s birthday party a couple of years ago, so I was well overdue a visit.
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decided to go with Sally a good friend of mine on a Thursday evening so we could enjoy the Tapas menu, a strong favourite regional food for both of us. We were greeted at the bar by a very well-spoken young lady who asked if we would like a drink at the bar or would we like to have one at the table, we opted to have a drink at the table. Sally had a large glass of chilled Pinot and I opted for a pint of the farms blond which I have to say went down a treat. We were led to our table by Megan the daughter of the owners Michael & Sussie she was very attentive, she gave us a choice of a table in the restaurant where there was a couple of other parties in at the time, one of which was a birthday celebration or a table in the conservatory , we opted for the table in the conservatory which was a great choice, very light with French windows that line one wall it had a real feel of the Mediterranean with terracotta walls which were decorated with metal wall art and lit with small red lights on the
ceiling gave it that Alfresco feel, the furniture was plain wood again which fits in really well with the surroundings, there is a great outdoor space with patio furniture which all I can imagine will be buzzing on a summers evening with music playing outside, there was a few people enjoying the late evening air while we were dining, if I could recommend one thing and it would be the Gypsy Kings playing while dining to make it that little bit more authentic. After a while Megan retuned to our table to take our order the only problem with this was that due to the conversation taking over, Sally and I hadn’t even looked at the menu, so it was time to get down to business!
dishes to share which with an appetite like mine is hard to stick too! After the Prawns Pil Pil I opted for the Portuguese stew with a side of the Patatas Bravas which is a must and Sally went for the Koftas, we refrained from more choices and said we would order more if needed, Megan did say she didn’t think we would need to, she was right.
We were presented with a menu with over 20 choices of tapas dishes on which ranged from £1.95 for the bread to £6.25 for the Gambas Pil Pil a favourite of mine and Sally’s so that’s a great start we said we will have one of those, Sally then opted for the Sea Bass After a short wait the Gambas arrived, they looked amazing in the terracotta dish the fish cakes. king prawns were swimming in the garlic Megan recommended that we had 5/6 and chili infused oil, I couldn’t wait to get my hands on some crusty bread to dip in that oil!!! Then the remainder of the dishes arrived, wow we soon realised we wouldn’t need to order any more as there was ample here for the two of us, The fish cakes we good in size, homemade sat on a bed if mixed leaf looking nice and fresh with a lemon wedge for garnish, this was then followed by the Portuguese stew served in a terracotta dish filled to the top with the pork stew, this was
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be applauded for as its spot on authentic something that even the major chains don’t get right! Michael partner and owner in the restaurant was also on hand to check if we needed anything else; the whole thing had a great family feel about it from the arrival drink to our departure on the evening.
full of flavour and bulked out with mixed beans as it should be. The Gambas were succulent and full of flavour from the oils that they were cooked in, it was at this point where greed got the better of me whilst dipping the bread in the oil the chili hit the back of my throat and the coughing commenced wow they were powerful but this didn’t deter me I went on to complete at Sally’s amusement how could we not finish such a great dish!! The Koftas where of good size and it was very clear that they were homemade by the very shape of them, full of flavour there was 3 in the portion but we only managed to eat 2 which was a shame but by this point it was clear we had ordered enough. The side dishes of Patatas Bravas were perfectly cooked dice potatoes with the spicy tomato sauce topping just enough to compliment the other dishes. Throughout the meal on several occasions Megan came to check on us to see if we needed anything else, it was very nice too to see Sussie the chef who obviously has done a lot of research into Tapas style dining to get the food so right which she needs to
The Clothiers Arms 16 Station Rd, Stocksmoor, Huddersfield, West Yorkshire. HD4 6XN OPEN 4 LUNCH TIMES AND 5 EVENINGS A WEEK
call on 01484 602752 www. theclothiers.co.uk
The Clothiers have a small but sufficient wine list with 12 to choose from all ranging £11.95 to £16.95 per bottle with a cava and champagne too. It was very evident that a lot of time is put in to the cleaning and upkeep of the facilities when I paid a visit they were immaculate and kept on top of during the evening, this is one thing that I always believe in you can always tell how clean the kitchen is from the standard of the toilets so I am sure its high judging from this. The Tapas menu is available Thursday; Friday & Saturday evenings while they have a great Steak night on Wednesday where you can enjoy 2 steaks and a bottle of wine for £24.00, booking is advisable as it can get very busy. Trip advisor speaks for itself about the Clothiers as one guest points out “Really Solid Tapas” I would certainly score them 5 stars all round for a great evening of food and service, if you have never been to the Clothiers then I would certainly recommend you go and give it a try.
Kirklees & Calderdale Edition August2015 19
•• Local
Heroes
A LONDONER WITH ROOTS FIRMLY PLANTED IN YORKSHIRE
photo: markflynnphotography.com
This months local hero is Brian Stahelin, Managing Director of Huddersfield recruitment agency Stafflex and President of the Mid Yorkshire Chamber of Commerce
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basis by commerce and industry, as well as the population.” FACT FILE: Awareness In addition to his role at the Chamber, Brian likes to emerse himself within the local community ○ Favourite food and one initiative over the last 11 years is and drink: corporate sponsorship of Huddersfield Town Indian, Italian, Football Club. “In addition to this, we provide Chinese and a full sponsorship to a wide variety of causes and English Breakfast, events, such as Ravensknowle Gala, The Emily including black Show, Emley Football Club, MacMillan Trust, pudding. Beer, After being interviewed by various employment wine, Gin & Tonic Shine, Army Benevolent Fund to name a few! Our agencies in Leeds looking for work, Brian was involvement with The Town Foundation arose (has to be Bombay finally offered a job by one, working for them! from our relationship with HTAFC and awareness Blue & Schwepps Almost 40 years later, having worked throughout and water. that education progress as well as self esteem, the UK across a wide range of employment is enhanced for children who attend school with sectors, at all levels including startups, Brian ○ Favourite Music: food in their tummies,” he continued. “We have now owns Stafflex, a recruitment agency he contributed both financially and by providing Quite Esoteric, set up in Huddersfield 15 years ago to provide vounteers to serve breakfasts in the schools George Formby, temporary staff within the general industrial the foundation works with. In addition, whilst Edith Piaf, Neil employment sector. we’ve always been aware of the excellent work of Diamond, Heavy Kirkwood Hospice, it became closer to our hearts rock and Classical. Employing when one of our employees used their services “We started with just two people in 2000 and when diagnosed with terminal cancer.” ○ Favourite Sport: since that time we have evolved, occuping When I was Fun three locations and have 19 direct employees younger it used delivering up to 350 temporary staff to an Another recent project for the company is Big to be everything, average 100 clients each week within a five to Screen Weekends, which grew from an idea that particularly taking ten mile radius and the business has a turnover whilst the Local Authority was withdrawing funds part in athletics and from events, Stafflex in conjunction with Food of £5m which is expected to rise this year,” rugby union. Now explained Brian. “A recent assessment showed Festivals and other partners, including TopicUK, that Stafflex directly and indirectly economically its mainly watching could stage fun events whilst bringing families, but passionate supports up to a thousand people per week by communities and businesses together. about supporting employing direct staff and finding temporary anything England work for unemployed people. The simplest Summing up, Brian said: “Stafflex has established and Great Britain description of what we do is that we save work a ten year vision, backed up by core values seekers and employers time and money by using are involved in. and a core purpose. The vision is to grow at our expertise!” 25% per annum and our five core values are: ○ Favourite Brian still enjoys the energy of the industry and Relationshps, Excellence, Results, Responsibility holiday the positive and beneficial results that Stafflex and Communication. The core purpose is to HELP destination: facilitate for people. “It is fantastic to earn a YOU!” Scotland, Wales, living at something so interesting, challenging, England and Ireland varied and enjoyable.” are fantastic places Trade but for a bit of Stafflex has always tried to engage with the sun, Costa Blanca, community within which it earns its revenues, so Balearics, Croatia. it came as no surprise to many when Brian took on the role of President with the Mid Yorkshire ○ Guilty pleasure: Chamber of Commerce. “I am delighted to be Watching tear supporting the Chamber in my role as President. jerkers whilst In common with the Chairman, Board of pretending not to Directors (Trustees) and the Chief Executive cry and not sharing Martin Hathaway, our aim is to increase my last Rolo! membership, facilitate trade and services that enable them to export successfuly and ensure they continue to provide an excellent conduit for ensuring that Government and the public sector know what is required on a local and regional
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fter arriving in Yorkshire from London as a young man and not really knowing what he wanted to do, Stafflex Managing Director Brian Stahelin undertook a variety of temporary jobs such as packing chocolate, bar work, construction labouring and fruit picking but he reached the point where he needed a stable position.
Kirklees & Calderdale Edition August2015 21
•• Beauty
SUMMER SKINCARE It’s important to protect your skin from the sun’s harmful rays during the summer months. Maxine Stead - Proprietor ALEXANDRA HOUSE SPA
Experts believe that four out of five cases of skin cancer could be prevented, as UV damage is mostly avoidable. We do need some exposure to sunlight for Vitamin D production and spending 10-15 minutes a day without suncream is usually enough time for your skin to produce Vitamin D which is essential for healthy bones. However, it’s also important to protect your skin. Shade and clothing provide the best skin protection and a good suncream is required for your hands and face (or any other exposed parts of your body). Your hands are one of the first places to show the signs of ageing and are constantly exposed to UV light. Make sure you protect them all year round. During the summer months and especially when exposed to direct sunlight it is recommended that you apply a broad spectrum sunscreen of SPF 15+ liberally and re-apply every two hours, or after working, swimming, playing or exercising outdoors. Broad spectrum sunscreens provide protection from UVA
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and UVB rays to guard against premature ageing and burning. The Eve Taylor Aromatherapy skincare range used by many spa’s offers four products with SPF – Solar Shield (SPF25) which is ideal for your face and offers hydration and support to the skin as well as sun protection; C+Bright (SPF15) which is an anti-ageing moisturiser with sun protoection; a Hand and Nail Cream (SPF20) which protects the hands from sun damage and age spots; and the Lip Balm (SPF10) for all year round lip protection. Sunbeds damage the skin and unprotected eyes and are best avoided entirely. If you do want a tan to give your skin a healthy glow before going on holiday, opt for a spray tan instead which are much kinder to the skin. Look after your skin during summer and you can enjoy a healthy glow without permanent skin damage.
CHAMBER
Close Up
News
Would your business benefit from member to member support?
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ollowing our recent member survey, where members had the opportunity to suggest ideas to improve the current Chamber service, we are currently exploring the idea of a member to member support group.
Katrina Cliffe, managing director at KC Communications who suggested the idea explains: “With plans to become one of Huddersfield’s leading businesses, having access to knowledge and insight from those who are in or have been through similar situations is vital to KC Communications continued growth. We all have varying strengths and experience and therefore working alongside other chamber members in a peer support group setting is a no brainer. I very much hope other chamber members can see the value that such an opportunity would present in order to support the future success of their own businesses.” As such, we would very much like to hear members thoughts on this idea. Would you be willing to dedicate time and energy to a members group? Would you be willing to share your experiences with others and to learn from their experiences? How much would you pay on a monthly basis for access to this group? Please submit your thoughts on this idea to marketing@mycci.co.uk or tweet us @MidYorksChamber.
Chamber staff member gets 98% to become fully qualified We are pleased to announce that Helen Smith has officially passed the relevant courses to become a certification and customer services coordinator for MY Export Hub, the exporting arm of the Mid Yorkshire Chamber of Commerce. Helen joined the team back at the start of August 2014 and has been training and studying for the last 10 months, leading up to a successful completion of the British Chamber of Commerce’s 2 day assessment course in June. The course was a review of everything Helen has learnt about exporting and documentation, before the final simulation test, in which she scored a remarkable 98%. Jo Palmer, certification services manager said, “We are so pleased and proud that Helen’s hard work and dedication to the job has paid off. She has one final training day to be fully qualified on certain documents, but over the past year she has become a valuable asset to the team and with the growing exporting
demands, another qualified member of staff ensures we can continue to provide a high level of service to all our customers.” Speaking to Helen, we asked her what she found the hardest part of her job was and the most enjoyable: “The hardest part is definitely everything you need to remember. Even now that I am qualified, there is always something new to learn, but I enjoy the fast pace and I am looking forward to finally being able to officially stamp documents.”
Close Up for Business I
Chamber News
Businesses benefit from skills funding Businesses in the Mid Yorkshire region have the opportunity to develop the skills of their workforce and apply for funding to access tailored training thanks to the Leeds City Region Enterprise Partnership (LEP).
New date for Kirklees Business Conference Please note that MY Conference Kirklees will now take place on Wednesday 16th March 2016, at the John Smith’s Stadium, Huddersfield, NOT Wednesday 4th November as originally advertised. If you would like to take part and become a partner of this conference or book exhibition space, please email myconferences@mycci.co.uk or follow @MYBizConfs for updates on the conference.
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he LEP skills service can help businesses identify their skills needs based on business growth objectives, and then find the right training solutions to match.
The aim of the funding is to put money within the hands of small and medium sized businesses in the region’s key sectors, enabling them to source the skills solutions they require to develop and grow. Firms are already benefiting from the support and funding including Wakefield-based Custompac, a manufacturing business who have used the LEP skills service to access CAD training in order to design and produce a greater range of innovative products, enabling a better service to be provided to existing customers and to help secure new business. David White, skills engagement Advisor for the LEP skills service, based within the Mid Yorkshire Chamber of Commerce, explained: “It has been great to see the positive impact the skills service is already having on local businesses. Working with Custompac to enable them to access funding through the skills service has meant staff can undertake some Solid Solutions CAD training in order to update their skills,
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keeping pace with developments in this area and remain competitive." Jeremy Smith, Director of Custompac said: “The skills service is an amazing opportunity for businesses. For us the process was simple and easy to understand thanks to our advisor David, talking us through the application, and allowing us to identify the skills our business really needs. We were able to pull together a complete training plan for our team and thanks to the funding we could provide staff with opportunities we wouldn’t have been able to otherwise. I would definitely encourage other businesses to contact the LEP and see how they can grow!” Funding is available until March 2017 and employers will be fully supported throughout the process by expert skills advisors who offer a comprehensive skills assessment and source the most appropriate training, ultimately supporting businesses to grow. Do you want to find out more about how the LEP skills service could help your business or apply for funding? Visit: www. the-lep.com/skillsservice or contact one of our experienced skills advisors: skills@the-lep.com or 0113 386 1910
Policy
A brighter business outlook but there is still a lot to do Our Quarterly Economic Survey (QES) for the second quarter of the year has disclosed that the brighter business outlook which was reported in quarter one has been maintained. Official figures confirm that the UK’s economic recovery is being sustained, although at lower levels than some analysts had predicted. It was good to note that exporting activities improved during the quarter despite the very strong Pound/Euro exchange rate, which continues to prevail. We have seen firsthand the upturn in exports – within our MY Export Hub Documentation and Certification department, which has reported that during June and July we have experienced a marked increase in volumes of export transactions processed. However, it should be noted that this is only a general indication as the volumes of export documentation processed do not necessarily correlate to increased export volumes or financial values. Nevertheless there are some indications that despite the fact that economic conditions throughout the world remain difficult, business confidence and optimism appears to be improving. Boost Business confidence is a fundamental requirement for sustainable economic growth, and now that there is a more settled political landscape following the General Election, hopefully these upward trends will gather momentum and further boost business confidence. However, whilst the business outlook may be somewhat brighter, there is no room for complacency as there is still a tremendous amount of work to be done if the UK is to achieve sustainable recovery and long-term prosperity. Challenges It is gratifying to record that that some of our recent lobbying positions were addressed in George Osborne’s recent Budget (these were the announcement of the eight-fold increase in the Annual Investment Allowance, further abatement of employers’ NI payments for SME’s and further reductions in Corporation Tax). However, there are many challenges which remain. In addition to unfavourable exchange rates, depressed levels of demand in world markets make things particularly difficult for our exporters. There are
continuing uncertainties about the price of oil due to a variety of complex circumstances, and the future of the Euro has become even more uncertain as events continue to unfold in Greece. Skills There are other Government measures which we wish to see addressed, as a matter of urgency over the forthcoming months, in order to make positive contributions towards the business-friendly framework which needs to be in place to facilitate economic growth and the creation of wealth. These include the need for a world class infrastructure and better access to affordable finance for businesses. Furthermore, on skills, there should be the introduction of mechanisms to incentivise educators to ensure that young people are equipped with the skills needed by businesses to meet the global challenges which lie ahead for our country. New life There is still an urgent requirement for more direct funding to help and encourage our exporters, as well as the need for prioritising the finalisation of the Government’s Business Rates Review – which we hope would make the recommendations needed to inject new life into Britain’s high-streets. Efficiency On the topic of devolution, we are making it very clear to the government that what we want for our region, is localised decision making. This would mean greater efficiency, better results and improved productivity – a genuine devolution – rather than the obvious danger of a proliferation of bureaucracy.
Steven Leigh Head of Policy and Representation Call: 07809 658 533 Email: steven.leigh@mycci.co.uk
These issues, and many others, are fundamental building blocks which need to be implemented in order to allow businesses to operate efficiently and to produce prosperity. Together with other accredited Chambers of Commerce in the British Chambers of Commerce (BCC) network, we maintain strong lobbying positions, and in so doing we are one of the most influential business support organisations in the UK. Our services are presently of paramount importance to the UK’s ongoing economic recovery - and have never been more relevant to British businesses.
Close Up for Business III
Member News
Hat trick of new clients and growth for Faith PR Faith PR has won a hat trick of client wins over the last two months.
Orchard Energy tackles Millennium Stadium’s energy efficiency Elland-based energy specialist Orchard Energy has been appointed by the Millennium Stadium in Cardiff to tackle its energy efficiency as part of a mandatory government programme, the Energy Savings Opportunity Scheme (ESOS), which aims to reduce the amount of energy being wasted by businesses. Eligible companies are obliged to carry out an energy audit of their buildings, industrial processes and transport use, to identify energy saving measures, which could lead to huge cost savings.
These wins include leading women’s business organisation, Forward Ladies, local junior and senior school, the Hipperholme Grammar School Foundation and energy management company, Orchard Energy. The growing PR agency has been chosen to assist with the energy broker’s communications strategies, marketing literature and social media. Following its recent office expansion and to support the new account wins, Faith PR has also appointed its first apprentice. Nicole Jowett has joined the team as administration assistant while studying Business and Administration at Huddersfield’s Kirklees College. Nicole has already proven herself to be a valuable member of the team. Founder of Faith PR, Stefanie Hopkins says that the agency is committed to giving young, local people a professional start in life; “We are delighted to be able to support a full-time apprenticeship within our growing team, providing the opportunity to really make a difference to our business and learn valuable skills in the process. Nicole will provide important admin support across the agency and is already proving to be an asset to the team.” For more information on Faith PR services visit www.faith-pr.co.uk IV
Darren Crossman, facilities manager at the Millennium Stadium, said: “We have a very good relationship with Orchard Energy as the supplier of our market intelligence and information, so when we identified that they were offering the ESOS evaluation and audit service it seemed to be the natural progression to utilise their services and retain independency from any one energy supplier.” Gareth Henderson, Orchard Energy’s group managing director, said: “Businesses such as the Millennium Stadium come back to us year-on-year for advice on how to become more energy efficient. We understand the market and are aware of legislations such as ESOS, so they value our expertise and trust our recommendations.” For more information go to www.orchardenergy.co.uk or call 0844 581 0844.
Sheards Accountancy celebrate double anniversary Directors of leading Huddersfield accountancy practice, Sheards Accountancy Ltd. are celebrating key milestones with the business. Carolyn Atkinson is celebrating 30 years, whilst Kevin Winterburn is celebrating 25 years with the organisation. Having joined as a trainee, Carolyn became Sheards first female partner aged just 27. Carolyn specialises in the healthcare and law sector, although is currently responsible for a wide range of other industries including retail and manufacturing. In 2011, Carolyn was shortlisted for a “Women in Business Award” for Best Technology Utilisation for introducing cutting
Member News
Howarth’s Music Extravaganza Peter Howarth, the current lead singer of legendary pop icons The Hollies, will be joining Chamber member Howarths People and Safety Management, to host a musical extravaganza at the Stadium on Thursday 22nd October. Peter, who will be performing big hits from The Hollies, will be joined by fellow musicians Ian Parker, Tony Benedict, Paul Dobie, Mike Dobie, Alan Pill, Heath Lavery, Daniel Morgan, Peter Meredith and Chris Downton for a night of top class entertainment. The evening is hoping to raise as much as £20,000 for the Forget Me Not Children’s Hospice, which will support one nurse for a year in caring for terminally ill children and their families. “I met Peter about three years ago when he was still playing with
The Hollies” said Andy Howarth, Managing Director of Howarths “and we kept in touch. Music is my passion and I was amazed when he said he would put on a show to help raise money for the hospice.” “I was even more amazed when I saw the line-up he’d put together. It’s going to be a really fun night. There won’t be any dress code, speeches, raffles or auctions – just great music and food and a wonderful atmosphere.” To book tickets please call Justine Egan on 01274 864999 or email justine@howarths-uk.com
edge technology to provide online accounting solutions for clients. Kevin, who qualified in 1996, became partner in 1999 and specialises in owner-managed businesses from new start-ups to established businesses with turnovers of up to £15m across a variety of industry sectors. With a firm commitment to supporting the local business landscape, Kevin runs a programme of free workshops for those looking to start a business or at early stage growth. The firm who’s roots date back to 1903, won the Eaton Smith Business of the Month Award in August 2014 due to its track record in the local business community, company growth and it’s commitment to delivering apprenticeship and training schemes for professional qualifications. With strong growth plans in place including commitment to its Investors in People programme, the firm aims to be the “go to” accountancy practice for Huddersfield along with growing its dedicated landlord tax service offering. For more information visit www.sheards.co.uk
Record Kingston Unity Results in Anniversary Year New member Kingston Unity Friendly Society, which marks its 175th anniversary in 2015, has reported an increase in both premium income and assets for the fourth year running. The now Wakefield-based Friendly Society was set up in 1840 in Hull to help working class Yorkshire people avoid poverty and the threat of the workhouse. Members paid a small amount regularly and the kitty would pay out in the event of sickness or death. Kingston Unity expanded throughout the UK in the 20th century and still provides financial services such as Investment NISAs, Investment Bonds and regular savings plans. The Society, which has just announced its 2014 financial results, has seen a leap in premium income to £17.7m, a formidable increase from £1.8m in 2011. Kingston Unity’s assets have also seen a significant increase to £97.79m in 2014, from £51.6m in 2011. Net membership numbers are up by 601 year on year. Andrew Townsley, Chief Executive of Kingston Unity, which is based at Calder Park, commented: “More people are now moving away from instant access options for their savings, which generally offer woefully low interest rates, and are instead seeing the benefits of taking a more long term approach. With a range that is dedicated to offering returns over the medium and long term we have very much benefited from this change in attitudes. “Kingston Unity continues to attract new members who have become disillusioned with the high street names thanks to our strong reputation for offering both savings growth and security since 1840. It’s a great achievement for a financial organisation to reach its 175th anniversary, and we’re extremely proud that our most recent results mark the best year in our history.”
Close Up for Business V
Events
WHAT? Enjoy a light breakfast and an opportunity to make some valuable new contacts. Delegates get the chance to introduce their business in a short elevator pitch and then follow-up new business leads. It’s a great way to make new contacts in a friendly, but focused way. You are also welcome to bring your company literature and banner stands.
WHEN?
MORE
First Thursday of the month 09:30–11:00
It’s FREE for members and just £10.00 for non-members.
WHERE? We rotate the location within the Mid Yorkshire region: Thursday 3rd September The Shay Stadium, Shaw Hill, Halifax, HX1 2YS
Book your place online at www.mycci.co.uk/events or contact tracy.smith@mycci.co.uk Tel: 01924 311605 Follow @MidYorksChamber and #ConnectionsCount on Twitter
WHAT?
WHEN?
MORE
A very informal networking opportunity, come along and make new contacts in a relaxed setting and enjoy a drink on us!
Second Friday of the month 12:30-13:30
No need to book, just turn up!
WHERE?
Follow @MidYorkshireNet and #MYNetworkWakey on Twitter.
Run in partnership with Barclays, CIM, Copiserv, First Choice, Ramsdens Solicitors LLP, Statement and the Wakefield Trinity Wildcats.
The Hop, Bank Street, Wakefield, WF1 1EH
INFO:
WHAT?
WHEN?
MORE
A fantastic opportunity to network in an informal environment, making some great new contacts for your business.
Third Wednesday of the month 09:00–11:00
No need to book, just turn up!
Run in partnership with CIM, Ramsdens Solicitors LLP, Better Telecoms and The Media Centre.
The Media Centre, Northumberland Street, Huddersfield, HD1 1RL
WHAT?
WHEN? Every last Friday of the Month 12:30–13:30
Monthly lunchtime business networking meeting: have a chat, mingle and make some new contacts. Run in partnership with Barclays, CIM and Ramsdens Solicitors LLP.
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Thursday 1st October The Wakefield Wildcats Doncaster Road, Wakefield WF1 5EY
INFO:
WHERE?
WHERE? Maggie’s, 24 Fountain St, Halifax, HX1 1LW
INFO:
Follow @MidYorkshireNet and #MYNetworkHud on Twitter.
MORE
INFO:
It is completely free to attend, just turn up and the first drink is on us. Follow@LastFridayClub on Twitter
Events EVENTS
Local Business Forums WHAT? Enjoy a light breakfast and have your say about pressing business topics which are facing the local business community. Speakers for this meeting will include a senior member of the British Chambers of Commerce (BCC) Policy team, as well as a representative from the local Council.
MY Conference Kirklees 2016 WHAT? Following on from the success of last year’s conference, this will be the fourth time the annual conference is held; celebrating and connecting businesses in Kirklees. MY Conference Kirklees will be held at the John Smith’s Stadium and promises to be a date for businesses not to be missed.
Business Growth in Calderdale Events
In partnership with Leeds City Region Enterprise Partnership (LEP) and Calderdale Council, we are running a series of FREE monthly events across Calderdale in 2015/2016 to help promote business growth within the region. Event topics include: Crowdfunding, The Manufacturing Advisory Service, Supply Chain/Growth Accelerator and the LEP Skills Service. For upcoming dates, please visit mycci.co.uk/events or contact Brij Chagger at brij.chagger@wyea.co.uk/07764927849 for further information.
WHEN? Bi-monthly from 11:00 - 13:00 WHERE? We rotate the location within the Mid Yorkshire region, next meeting held Friday 25th September The John Smith’s Stadium, Stadium Way Huddersfield HD1 6PG
MORE
INFO:
It’s FREE for members and just £10.00 for non-members. Places are limited, book your place online at www.mycci.co.uk/events or contact steven.leigh@mycci.co.uk Tel: 07809 658533
WHEN? Wednesday 16th March 2016, 09:00 - 16:00 WHERE? John Smith’s Stadium, Stadium Way, Huddersfield, HD1 6PG MORE INFO: Follow @MYBizConfs on Twitter to stay up to date with all the latest news, speakers and exhibitors. Book your place on any of our events at www.mycci.co.uk/events or speak to the Membership and Events team on 01924 311607 / info@mycci.co.uk
Courses in exporting The British Chambers of Commerce (BCC) has ten nationally accredited core courses in exporting and international trade. Together the courses create an export curriculum, providing invaluable basic exporting skills for small and large companies alike. By completing six courses, candidates achieve a nationally recognised foundation award in exporting. The courses are suitable for both experienced and inexperienced exporters. Individual full day courses cost £175 (+VAT) for members and £200 (+VAT) for non-members and individual half day courses cost £100 (+ VAT) for members and £125 (+ VAT) for non–members. Or book six courses (half and full day courses) for £850 (+VAT) for members and £1000 (+VAT) for non-members to complete the foundation award in exporting. All of the above courses will take place at The John Smith’s Stadium, Stadium Way, Huddersfield, HD1 6PG
The Next Courses Are As Follows: CUSTOM PROCEDURES & DOCUMENTATION Wednesday 16th September 9:30 – 16:30 INCOTERMS Tuesday 6th October 9:30 – 12:30 METHODS OF PAYMENT Tuesday 6th October 13:30 – 16:30 For more information and to book, visit www.myexporthub.co.uk/events
Close Up for Business VII
Business of the
Month
Rogers Geotechnical Services May RGS Ltd specialise in land investigation, laboratory testing, and providing geotechnical and environmental consultancy services to the construction, property development and insurance industries across the UK, as well as some international consultancy work. The Business of the Month Award is open to firms in Calderdale, Kirklees and Wakefield. Each month a new winner is chosen and all 12 then go through to the annual Business of the Year award. For your chance to win the Business of the Month award visit www. businessofthemonth. co.uk or contact Ian Greenwood at Eaton Smith on 01484 821 389
Despite the construction industry having gone through its worst slump for decades, the business has weathered this, having managed to identify and make in-roads into new markets, emerging as a more robust and resilient company. They employ 20 highly skilled staff mainly from the local area, are in the strong position of having a full order book for the rest of 2015 and are planning for a 20% level of future growth.
Pictured left to right: Steven Pollitt, MYCCI; Javed Khan, MYCCI; Henryk Zientek, Huddersfield Examiner; Andrew Sugden, Eaton Smith; Emma Lewis, RGS Ltd; Nick Wilding, RGS Ltd; Imran Sakoor, RGS Ltd.
Kate Booth from the judging panel said “They are an impressive business with a good history. It is apparent that they have adapted to the changing economy and faced tough decisions but have come through difficult times well. We were impressed with their accounts and that they have secured investment to give them a sure footing going forwards.
Key Security (UK) June security guarding, key holding and alarm response, to stadium security and event and door supervision. With offices further afield, Key Security’s roots are firmly placed in the Wakefield region. Key Security is a major contributor to the local economy in terms of income as well as a workforce employing 80 people across the group.
Pictured left to right: Andrew McCarthy, Connelly & Co; Brij Chaggar, MYCCI; Chris Taylor, Eaton Smith; Kieran Montgomery, Key Security; Emma Wood, Key Security; Lucinda White, Key Security.
Having recently celebrated their 80th year in business, Key Security (UK) Ltd is one of the largest and fastest growing security companies in this region. From their head office in Ossett they specialise in providing a wide range of security based services from CCTV installation and remote monitoring, mobile patrol and VIII
Striving to achieve excellence in the industry and lead by example, Key Security is one of the top scoring SIA ACS companies sitting in the top 10% of all registered companies, and a regular supporter and fund raiser of the Wakefield Hospice, and a range of other good causes. Commenting on the award win, Managing Director Kieran said, ‘there are a lot of excellent companies in the Yorkshire region. Winning this award and also being shortlisted in the recent Wakefield Business Awards is a great recognition of our efforts and credit to the hard work put in by all the staff. Everyone here has had a real boost from this news!’
Business of the
Month
Business of the Year winners The Eaton Smith Business of the Year awards 2014-2015, held in partnership with the Mid Yorkshire Chamber and UKTI are open to businesses throughout Kirklees, Calderdale and Wakefield. The winners of this years awards were announced at an awards breakfast ceremony on Friday 3rd July 2015.
FIRST PLACE: MILLENNIUM CARE SERVICES This Featherstone-based care services business was founded in 1998. Starting with one care home, they soon found a niche market in offering support for adults with learning disabilities through care homes, supported living, activity centres and domiciliary care. The company has a number of different clients as well as the actual users, including families
and guardians, local authorities and health care groups. They own properties ranging from terrace houses for supported living to care homes with 19 bed spaces. The group has delivered strong organic growth for a number of years and employ over 250 people and with plans to increase this over the next year.
SECOND PLACE: HEWITT & BOOTH
THIRD PLACE: J. G. HARRISON & SONS Ltd
Over 100 years old, Hewitt & Booth is a Huddersfield-based manufacturer of pipe cleaners.
This long established lighting and electrical retailer founded during the 1960’s serves the public, wholesalers and businesses.
Originally, they specialised in the smokers pipe cleaner market which has declined over recent years, forcing them to develop a range of new markets including medical, engineering, laboratories, craft, gardening and textiles. They are market leaders in their field and are the only one in the UK and offer turnaround times far quicker than any of their overseas competitors, making the future look promising for this long established local manufacturing business.
The family run business which has stores in Halifax, Dewsbury, Bradford and Rochdale has weathered the recession well with steady turnover and has avoided redundancies, now employing 45 staff across its stores. They have recently specialised in developing a range of environmental products which should stand them in good stead in the future.
Close Up for Business IX
Patrons Update
Employment Management Skills Workshops Eaton Smith and The Personnel Partnership have joined forces to invite you to a series of practical and interactive workshops aimed at all managers with responsibility for people management or HR staff who would welcome additional skills development. Each workshop will last around three hours (9.30am to 12.30am) and will be delivered by two experienced practitioners who will use practical examples, case studies and discussion to work through problem areas to build technique and confidence. The first workshop, on performance management which took place in June was well received and will be re-run in February 2016 due to demands. Our next workshop will be on 8th September and will focus on how to run an effective investigation into an employment problem without wasting too much management time. Please book early to ensure your place. Each workshop will cost £49 plus VAT and will include refreshments and all training materials. Full details about the series of events please contact Kate Booth at 01484 821309 katebooth@eatonsmith.co.uk or Ian Greenwood at 01484 821389 iangreenwood@eatonsmith.co.uk for more information or to book your place.
Why chose the Wildcats? At Wakefield Trinity Wildcats, we have spent time recently looking into why our sponsors decided to partner with our Club. Martin Conlon, Director of Assent Building Control Ltd, has been partnered with the Club for seven years and owns an Executive Box at the ground. “Most of our clients are locally based and are Rugby League supporters” says Martin. “To give them the opportunity of seeing a game in relaxed surroundings means that we can get closer to them and develop deeper relationships. We have a lot of repeat business from these clients.” Martin goes on to say, “Our business has definitely benefitted from using the facilities at Belle Vue and creates a talking point with clients. It also helps with staff morale and shows that as a company we are about more than just activities at work” Like Martin, if you would like to work with Wakefield Trinity or have any further enquiries, feel free to contact Verity Thomas, commercial manager, Wakefield Trinity Wildcats on VerityThomas@wakefieldwildcats.co.uk
HD1 Café-Bar The HD1 Café-Bar, located within the Stadium Health and Fitness Club, is the latest of many exciting developments at The John Smith’s Stadium. Set for a soft opening this month, HD1 will provide a variety of stylish and comfortable seating both inside and out. It will offer a wide range of delicious home baked produce, from sandwiches and soups to cakes and other treats. Refreshments including the ‘Proud to serve Costa’ range and Heineken Ltd will also be available. Provisionally set to open weekdays and match days, the Café-Bar will act as an ideal venue for catching up with friends, networking with colleagues and even grabbing a pint or two before and after the match. The HD1 Café-Bar will also be available for hire on evenings and non-match day weekends for smaller functions and parties as part of the Stadium complex development, ensuring that the space is used to its full potential, we hope to see you there! Gareth Davies, Managing Director, Kirklees Stadium development Ltd. Gareth.davies@ksdl.org.uk/ 01484 484100 or visit www.johnsmithsstadium.com X
My Export Hub
EVENTS
Exports The key to success By David Horsman Mid Yorkshire Chamber of Commerce Chairman
As we indicated in our recent Quarterly Economic Survey results, exports have improved a little, but sales and orders remain difficult to come by. Therefore it is important that our Government continue to support our exporters and provide the means to do so.
The recent Cole Commission on Exports made some sensible recommendations to achieve this goal. Overseas trade is a vital element in our economic survival especially with the uncertainty over our continued membership of the EU.
This is not a new concept, but it acknowledges that Chambers, with their international network across the world and involvement in international trade over a long period of time are uniquely placed to provide this service.
The report sets out several key objectives which should be taken: •
It advocates that UK Trade and Investment (UKTI) and UK Export Finance (UKEF) should work together to assist companies involved in international trade.
•
It suggests that a one stop shop be set up to coordinate and simplify the process which all SMEs need to address when they seek to export.
•
That our public procurement strategy should encourage greater involvement from our SMEs.
•
That our education system puts international trade on the agenda and utilises our universities large population of foreign students.
•
The report suggests the idea that our Chambers of Commerce could provide the one stop shop facility.
This idea will provide our businesses with support and advice from the point where they decide to venture into overseas markets. We cannot allow the existing system to continue. Businesses do not have the time or funds to spend finding out how to export, researching which markets are best for them and then setting up the whole process. Help us to persuade our government that the creation of one support network is vital if we are to achieve better results in global trade and that your Chambers of Commerce are the best organisations to provide you with the support and advise you deserve. Have your voice heard by joining us at our forthcoming Local Business Forums and completing our next Quarterly Economic Survey.
Close Up for Business XI
New Members
Arrow Self Drive
Briton Engineering Developments Ltd
www.arrowselfdrive.com Vehicle Rental
www.snowflex.com Design & Manufacturers
Business Communicate Ltd www.businesscommunicate.co.uk Communications
Communityuk.net
4 Leaders Ltd (Dale Carnegie)
Excil Electronics Ltd
www.communityuk.net Networking Site
www.dalecarnegie.co.uk Training & courses
www.lpa-group.com Lighting manufacturer
HD Lettings
Jolliffe Cork LLP
Kingston Unity Friendly Society
www.hdlettings.com Lettings
www.jolliffecork.co.uk Chartered Accountants
www.kingstonunity.co.uk Financial Services
Loving Bargains Boutique www.lovingbargainsboutique.com Homeware & Gift Boutique
Matthew J Magic & Variety Arts www.matthewjmagic.co.uk Entertainment
Maze & Partners Ltd www.mymaze.com Consultancy & Training Service
Questech Recruitment Ltd
RRG Toyota Lexus
Smith Craven
www.questechrecruitment.com Recruitment
www.rrg-group.com Car dealership
www.smithcraven.co.uk Chartered Accountants
Time communications
Wren Sterling
www.time-tele.com Telecoms
www.wrensterling.com Financial Planning
AL Hawkins & Co www.alhawkinsco.uk Certified Accountants
If you XII would like to join these companies in becoming part of the Mid Yorkshire business community, please contact our Membership and Events Manager Tracy Smith on 01924 311 607 tracy.smith@mycci.co.uk to find out more.
My Export Hub
MemberOffers CHAMBER MEMBERSHIP GIVES YOU ACCESS TO EXCLUSIVE BUSINESS DISCOUNTS, OFFERS AND FREE PUBLICITY!
What? A heavily discounted service offered exclusively by members for members. Benefit from free publicity as a host or gain huge savings by utilising on our Member Offer of the Month benefits.
Why? We understand that members have a business to run, through hosting a Member Offer of the Month, you can save time on marketing and benefit from free publicity. By using members offers, save money on valuable services for your business
How? To discuss how your company could take advantage of the Member Offer of the Month and other publicity opportunities:
CONTACT REBECCA ON - 01484 483 678
Current Member Offer of the Month Do you think you are paying too much on your energy bills? Throughout August, Orchard Energy is offering a limited number of free energy consultations for Chamber members. Log in to the my chamber area of the website for details on how to redeem the offer.
LOOK OUT FOR UPCOMING OFFERS FROM:
• •
Maze Bob’s Business
Chamber Connect Card ENJOY EXCLUSIVE LONG TERM BUSINESS DISCOUNTS! What? Access a range of long term discounted offers, negotiated for your business as part of your membership package. You can also participate by offering your own discounted products and services to fellow members.
○
○
○ ○ Maze
Why? Your Connect Card is a value added service that could represent significant savings for your business. By participating as an offer provider you can gain increased brand exposure and create new business opportunities.
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How?
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Offers are available across a range of categories including Business Travel, IT, Business Services, Cars and Motoring and Lifestyle.
Avanti Corporate Solutions
Is offering a 20% discount to Chamber members on their consulting and training services.
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Reach Higher HR Members have access to HR Enhance™ cloud based employee management system at a discounted rate with a two week free trial from just £9 per month (based on company size).
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Wren Sterling Through their associate, Countrywide Tax & Trust, Clive Barwell, a Registered Trust & Estate Practitioner, they are offering a comprehensive will-writing service to fellow Chamber members at a discount of 20%.
Close Up for Business XIII
The Big Interview
From Humble beginnings to a global company It was in 1824 that Joseph Rhodes, a young engineer, designed and built his first machine in a workshop in Wakefield.
It was in 1824 that Joseph Rhodes, a young engineer, designed and built his first machine in a workshop in Wakefield. Today, following significant changes over the years, none more so than a management buy-out in 1984, Group Rhodes, who are double winners of the prestigious Queen’s Award for Enterprise, is one of Europe’s largest Original Equipment Manufacturers in its field, supplying machinery for metalforming, material handling, waste management, clay preparation, concrete working and special purpose applications. The company employs 245 staff and has over 20,000sqm of production capability across its four UK sites and exports approximately one third of its multi-million pound turnover to over 30 countries. A packed order book for the next two years includes a £6m export contract to supply Superplastic Forming presses to a major USA aerospace manufacturer and a bespoke £3.5m assembly line to a company in Brazil. In January 2000, Mark Ridgway OBE, DL, who joined the company in 1985, became Managing Director, working alongside his father Ian who remains Chairman. Ian led the management buy-out in 1984, a fact which Mark is quick to recognise as being a major platform for his career. Underlining his long-standing commitment to manufacturing, Mark is the current Past President of the Manufacturing Technologies Association,
the trade association for companies operating in the UK’s engineering based manufacturing sector and is a Council member of the Metalforming Machinery Manufacturers’ Association. In 2015 he was awarded the title of Regional Manufacturing Champion by the Engineering Employers Federation. Mark also sits on UKTI’s Aerospace Growth Partnership, having previously sat on the Advanced Engineering Sector Advisory Board, which covered the UK aerospace, automotive and engineering sectors. In 2010, as interim Chair of the Board, Mark represented the sector during the World Trade Fair in China and in 2011, he led the UKTI’s Aerospace Mission to India, where Rhodes now have a plant. Regionally, Mark represents manufacturing businesses on the Board of the Leeds City Region Local Enterprise Partnership (LEP), chairing its Employer Ownership of Skills board. He served as a Director of Wakefield First, the Development Agency for the district from 2004 to 2011. “Because of my interest in athletics, I was delighted to be appointed the UK’s Advanced Engineering Sector Champion for the London 2012 Olympics, my role being to encourage business engagement within this sector and to develop a business legacy,” he told us. “I ran internationally as a student and held several Yorkshire distance titles and still
train every day. However I do miss the thrill of competition and so have since qualified as both a sky diver and open water diver, which certainly adds a new dimension to extra-curricular activities! Mark was awarded an OBE in the Queen’s Birthday Honours List in 2011 for Services to Industry and in 2012, was appointed a Deputy Lieutenant to the West Yorkshire Lieutenancy. He holds an MSc in Manufacturing Leadership from Leeds University Business School and Honorary Doctorates from Sheffield Hallam University and Leeds Metropolitan University. So how does Mark spend his downtime? “Well clearly sport is important to me, but nothing can replace family and friends. It is essential to keep a balance in life, but perhaps more importantly you need someone to tell you when you have lost it! I am also proud to be a Patron of a local charity, Move Ahead, and President of the Wakefield Sea Cadets. Both organisations are very much focussed on the community, Move Ahead on the brain injured and their carers, and the Sea Cadets on the development of young people. As for any remaining free time, I believe it was Plato who said “he was a wise man who invented beer,” and certainly Wakefield boasts several excellent real ale pubs!”
Mark Ridgway with former Deputy Prime Minister Nick Clegg at the inauguration of the new Group Rhodes purpose-built facility in Bangalore ○
The Big Interview
And Finally...
Chamber’s Wakefield Business Forum a great success The Mid Yorkshire Chamber of Commerce held the first of a series of local Business Forums at its Westgate office in Wakefield on 30th July.
The event was a great success, with over 45 Chamber members, local businesses and other organisations represented at the meeting. The guest speakers were Peter Box CBE, Leader of Wakefield Council, together with Andrea Jenkyns MP, the recently elected Member of Parliament for Morley and Outwood. The purpose of these meetings is to provide a forum for local businesses to meet and engage with local politicians and important decision-makers on issues affecting business and economic performance in their area. The meeting was chaired by local businessman and Chamber Director Gareth Hunt who invited Peter Box and Andrea Jenkyns to talk about the issue of devolution of powers and funding from Westminster to regions such as
XVI
the Leeds City Region / West Yorkshire Combined Authorities. There were many questions which were tabled by the business representatives at the meeting, all of which were discussed and debated with the speakers. This provided all present with a much greater understanding of the many issues and complex arrangements which will have to be strategised and implemented by our local and national Politicians before the benefits of fiscal devolution can be implemented to the advantage of the City. Make sure your voice is heard and attend the next business forum event in your area; Kirklees Friday 25th September 11am-1pm, Calderdale - Friday 16th October and Wakefield - Friday 27th November 8am-10am, for further information and to book your place visit www.mycci.co.uk/events
•• Banking
SANTANDER HELP AMBITIOUS SME’S GROW AND PROSPER In 2011 Santander put together Breakthrough – our way to help ambitious small to medium enterprises reach their full potential
T
here are five pillars to Breakthrough: Talent, International, Connections, Knowledge and Finance – built on feedback from our customers on the key needs of ambitious business. This month I’ve been fortunate to spend some time with the Su and Zoë at the University of Huddersfield Careers centre looking at how the Santander partnership helps local businesses access top talent.
The University of Huddersfield is a Santander Partner University, and part of the Santander Universities Global Network that Santander supports annually with 3500 scholarships, grants and internships with small and medium sized enterprises, as well as other activities. In 2015, Santander is part funding 20 internships at Huddersfield University Sue and Zoe talked me through how this works in practicality for local businesses. In January 2015 Social Progress Ltd took the leap of faith and took Esther Orridge on as an intern though the Santander Internship Programme. The 3 month internship was part-funded by Santander, which enabled Social Progress’s owner, Janet Bebb to
expand without having to take as much of a financial risk as if it was done independently. “The Santander Internship Programme was brilliant for introducing Esther to Social Progress Ltd. The funding took some of the financial pressure off the business and it was great to be able to feel supported through [what we used as] the probation period. If businesses need another pair of hands and can commit to paying someone at least minimum wage, the funding is there for you to take. When you’re an SME, taking on a member of staff is a big risk. That bit of funding makes a world of difference.” – Janet Bebb, Social Progress Ltd “We have funding to give and we want to give it! We just need the SME businesses to apply and take hold of this opportunity.” – Zoe Mitton, University of Huddersfield As explained, Esther’s Internship was used as a Probation Period – and she passed – she’s now officially a part of the SoPro Team as a Social Media Account Manager and the Social Progress blogger. “I’d always encourage anyone to do an internship and/ or some form of works experience – I’m so glad I did a sandwich year at Uni! The Santander Internship Programme is another
opportunity for SMEs and students to work together. Experience is invaluable to getting into the real world of work. Grades are important but you can’t quantify attitude and a willingness to work hard at whatever you do.” – Esther Orridge, Social Progress Ltd Through the 3 month Internship/Probation Period Esther has had a social boost in the wonderful world of Social Media for Business. She was previously “self-taught” but has now grown under the care and nurturing of owner and chief trainer Janet Bebb. From Facebook and Twitter, LinkedIn and Google Plus, Pinterest and Instagram, Esther is busy managing client social media accounts and writing up content for both Social Progress Ltd and clients too! She’s been to various networking events and enjoys the variety of clients that they work with – especially those involving some form of cake! So if you think that the Santander Internship Programme is something you could be interested in, do get in touch with Suzanne Maynard (s.d.maynard@hud.ac.uk) at the University of Huddersfield to find out more. “Su has been fantastic with helping us to apply for the Programme and connect the dots when we had a few questions. She was right on the ball and extremely helpful!” – Esther Orridge, Social Progress Ltd. Pic: Intern Esther Orridge working at Social Progress, part funded by Santander.
We can help you achieve your business ambitions, talk to us today jonathan. rostron@santander.co.uk
Kirklees & Calderdale Edition August2015 23
•• Recruitment
STAFFLEX LAUNCHES 'GET KIRKLEES WORKING' WITH HUDDERSFIELD TOWN Nadio Granata - Stafflex Recruitment
During the 2015/16 season, Huddersfield Town and Stafflex, the biggest independent recruitment company in West Yorkshire, will team up to deliver a recruitment drive never previously seen in the region. This new initiative will help get more people into work, find better jobs and earn higher pay. Get Kirklees Working is a year-long campaign beginning at the start of the football season, aimed at bringing together key employers in the region to help raise employment standards and increase the regions reputation as a centre for recruitment excellence.
“The Government is talking about investing in the region through their Northern Powerhouse strategy,” said Nadio Granata, Head of Marketing at Stafflex. “As one of he largest suppliers of labour within the biggest conurbations in the North, Stafflex is keen to play its part in leading the drive to improve recruitment and retention of the North’s greatest assets, ie its labour force. We are planning a series of workshops, producing locally-focused specialist reports and connecting major influencers in the region to try and boost the employment performance of businesses from our region. By making the place a better place to recruit from, we will make the region a more attractive location for inward investment,” Nadio, who is leading the initiative continued. “We’re already planning lots for the 2015/16 season,” added Sean Jarvis, Commercial Director at Huddersfield Town, “stemming around a new campaign to ‘Get Kirklees Working’." One of the first initiatives to kick off the campaign will be a fan survey sent out via email to season ticket holders. The aim of the survey is to identify trends in local employment so that plans can be put into place to address emerging issues such as skills and training gaps. “We are keen to speak with others who share our interests in making Kirklees a hotbed for recruitment. We have more people employed in more specialist positions now than at an other time in our 15-year history,” continued Nadio. “By joining forces with other influential organisations such as the Mid Yorkshire Chamber of Commerce, the football club, Kirklees College and the Job Centre, Stafflex is able to give unique insights into the employment needs of the region and hopefully play its part in growing the economy. “It really is exciting times for us right now,” concluded Stafflex Managing Director Brian Stahelin.
Key Kirklees Employment Data: • The unemployment total for Kirklees in June 2015 was 6,266 or 2.3% of 16-64 year old population (England 1.7%). • The number unemployed January 2008 to date peaked in February 2013 (13,438). • Youth unemployment (16-24) stood at 1,455 or 2.8% of the population aged 16-24 (England 1.8%) this is down -90 from May 2015. The number unemployed for over 12 months in June 2015 was 1,575 or 0.6% of the 16-24 year old population (England 0.5%); the Kirklees figure has been slowly declining since peaking at 3,735 in August 2013. (Source: www.gov.uk)
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Kirklees & Calderdale Edition August2015 25
•• News
Round Up
DIGITAL ADVERTISING - DOES IT REALLY WORK? of advertising. He proposes that an independent arbiter could negotiate between advertisers and the public. The public would be able to pay whatever the advertiser would have paid in order to not see its ads. He accepts this situation would add to the inequality in the world, but he still wants it – particularly for his children. (Source : BrandRepublic). Read more at http://www.campaignlive.co.uk/article/ future-web-man-invented/1357956#k8yp8A POUjSGDdzc.99
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e all know that if we need a service or product, the quickest way to find it, is to ‘Google’ it! This is why many people are switching to digital advertising instead of print, but does it really work? It’s fine searching online for what we want, but what about the products and services we don’t know we want, the ones we are not even aware exist? This is clearly where printed advertising comes into its own. How many times have you browsed a catalogue, brochure or magazine and spotted that must have item or service? In a recent article by Worldwide web creator Sir Tim Berners Lee, he explained that he created the internet for people to collaborate, to share information freely, not to advertise their services through forced advertising. Berners-Lee concedes that advertising “can be really creative and really fun”, especially if it is tongue in cheek. But, generally, he is not a fan of online ads: “I try to restrict the sites I use with no pop-ups and nothing flashy. It would be nice to have some sort of web standard which does forbid certain things. Keep the advertising to the bottom and the right. I resent the distraction.” Berners-Lee also believes people should have the right to buy themselves out
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So what do we mean by forced advertising? Have you ever browsed the internet for a holiday only to find that your email box is filled with spam offering cheap deals on holidays? This is forced advertising where your details are collected and passed to other companies who will mail you directly. A classic example of this is Facebook. You browse for a particular product or service online, only to find offers relating to similar products appear on your Facebook timeline, annoying isn’t it? We also have to remember that not everyone has access to the internet. Do you target the older customer who is retired perhaps? This would apply particularly in retail or the restaurant trade. Not all older people are online or have access to a computer, or indeed know how to use one, when you advertise online you are missing this vital audience. Digital marketing is becoming more and more popular without a doubt, but remember, many people do still like to read something in print, particularly when you consider its longevity, printed material is around longer than a quick browse on the internet! What are your thoughts on the subject? Do drop us a line and let us have your thoughts and indeed any issues you may have encountered with online advertising, either good or not so good. Contact editor@topicuk.co.uk
•• Health
TEXT NECK – ARE YOU GUILTY? ‘Text neck’ is becoming an epidemic that could lead to permanent damage for people who use their mobile devices to text frequently.
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s we stare at our phones each day, our posture adapts and increases stress on the neck. The human head weighs about twelve pounds. But as the neck bends forward and downward, the weight on the spine begins to increase. That’s the burden that comes with using a mobile device, the way millions of people do for hours every day. Over time, this altered posture (sometimes referred to as text neck), can lead to early wear and tear on the spine, degeneration and even surgery. Imagine carrying an 8 year old around your neck several hours per day. Mobile phone users spend an average of two to four hours per day hunched over, reading e-mails, sending texts or checking social media sites. That’s 700 to 1,400 hours per year that people are putting stress on their spines. Tracy Lomax, owner of Huddersfield Osteopathy reports she has been seeing patients with mobile technology induced neck strain for approximately 7 years now. “Poor posture in this area can reduce
lung capacity so individuals should make an effort to look at their phones with a neutral spine”, says Tracy Lomax.
several times. Use your hands to provide resistance and push your head against them, first forward and then backward.
If you would like any more information about posture or other related problems contact: Tracy Lomax who is the owner and lead osteopath at Huddersfield Osteopathy which is based on New North Road, Huddersfield. With over 26 years experience, Tracy originally trained at the British School of Osteopathy and has held clinics in the Middle East, London, Hampshire, Surrey, Berkshire, and Buckinghamshire.
• Stand in a doorway with your arms extended and push your chest forward to strengthen the muscles that enable the muscles to hold a good posture.
Tips to avoid pain using your mobile phone:
TopicUK
• Look down at your device with your eyes. There is no need to bend your neck. Or alternatively hold your mobile device level to your eyes. • Exercise to improve your posture whilst texting: • Move your head from left to right
• Take frequent breaks • extended use of devices. • Sit up straight: It is important to sit up straight while texting.
www.topicuk.co.uk TEL: 07711 539047
•• Charity
JACOB’S STORY We all know about our local hospices and the excellent work they do within our communities. We all support and help them raise funds, but do we really know the type of people they support?
The Forget Me Not Children’s Hospice support children with life shortening conditions and wanted to share the story of Jacob with our readers. Jacob was born on 12 October 2012 with Down Syndrome, he had a straighforward birth with no complications. Stephen, Jacob’s father said the family were so happy and they took him home from the hospital a couple of days later, ready to start a new chapter in their lives. A few weeks later whilst in the kitchen, Stephen’s partner Vanessa shouted to him that Jacob had stopped breathing, he had suffered an apnea attack. “We now know that Jacob was having attacks due to his windpipe being flat at both the top and bottom and it’s slightly distorted in the middle too,” explained Stephen. When the family found out about the Forget Me Not Children’s Hospice it was a big relief as being a 24/7 carer is extremely hard. “Every other Friday, the team visit us and look after Jacob whilst as a family we have some time to ourselves. Knowing that Jacob is being cared for by a professional and friendly team is so reassuring,” Stephen added. “They also offer us eight nights of care each year, allowing us to get some jobs done or just have a good nights sleep, something of a rarity for us. We have stayed at Russell House in their amazing parent suites and they couldn’t do enough for us. We can also make use of their complementary
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therapies and councilling service which is greatly appreciated. “We take each day at a time, Jacob has good days and bad, but he is a strong willed little boy, so its essential we know we have the support of the Hospice.” Jacob is just one of the many children that the Forget Me Not Children’s Hospice support each day of the year. To families like Jacob’s its a lifeline and therefore important the the community
supports them to ensure that their services are retained for all families. Every year they run a number of fundraising campaigns and rely on us to support them. The charity is also looking for volunteers to spare a couple of hours a month, so please, if you can help call them on 01484 411040 or email fundraising@forgetmenotchild.co.uk For more information about the charity, visit their website www.forgetmenotchild.co.uk
•• Property
Matters
Hanson Chartered Surveyors was established in October 1989, by Mark Hanson FRICS to service the needs of clients expecting direct and uncomplicated advice
WILL OUR REGION BENEFIT FROM GOVERNMENT PLANS? £3billion to improve infrastructure and road quality in the UK. This is very welcome, but we have no way of yet knowing how our region will benefit. Connectivity with our markets is essential both physically and electronically. It is, therefore, very disappointing that the Chancellor has back-tracked on the manifesto promise to electrify the East/West railway line. HS2 is all very well, but we need continuing improvement in regional connectivity if there is to be a follow through on the Northern Powerhouse. So getting policy right to generate jobs from which all else follows, should be this Government’s priority. Headlining relaxing planning rules on brown field sites where no-one wants to live is scratching the surface. A better start would have been to reverse the policy of charging business rates on empty industrial buildings. That policy has single handedly prevented development, resulting in a lack of supply at the very time it is needed. Calderdale Council, however, are doing what they can with the Calderdale Business Rate Discount Scheme, which seeks to assist businesses within and relocating in to Calderdale, in bringing forward and unlocking high quality investments in sites and premises (email: businessgrowth@calderdale. gov.uk).
Mark S Hanson BSc FRICS Managing Director, Hanson Chartered Surveyors
In spite of superficial policy changes, the Northern Powerhouse will probably mature, due little to policy and more to do with the genuine qualities the North has to offer, not least, its people. Our Chamber of Commerce reports that UK sales and orders remain steady during Q2 and that export sales have regained ground despite adverse exchange rate conditions.
he Chancellor has wasted no time with his emergency budget with key elements affecting property being around housing supply and relaxing (or seeking to relax) planning issues on brown field (previously developed) sites. Although the living wage and the £37billion of further cuts by 2020 got the main headlines.
So whilst the figures may say ‘steady away’, business confidence anecdotally is improving despite some early warnings from Mark Carney of a rise in interest rates, which will start to be factored into business decisions.
He has stated that there will be a Road Fund of
www.hanson-cs.co.uk
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It will, therefore, be interesting to see, in the coming months, whether the Northern Powerhouse powers through.
Kirklees & Calderdale Edition August2015 29
•• News
Round Up
SPARKLING PRIZE FOR BAIRSTOW Huddersfield based solicitors, Eaton Smith, have sponsored the Yorkshire and England cricketer Jonny Bairstow for the last two years. Prior to this season they decided to present Jonny with a magnum of champagne for each first class century scored. Partners Mike Webb and Sandra Crichton are pictured presenting Jonny at Headingley with the first instalment towards a lake of champagne that Jonny’s exceptional form has already earned. Further presentations will take place when Eaton Smith find big enough transport! (Photo courtesy of SW Pix)
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NO MATTER WHAT SIZE OF BUSINESS, SUCCESSFUL MARKETING CAN BE ACHIEVABLE There are hundreds of definitons about marketing and everyone has a perspective on what it is and what it should do says Samantha Willoughby from 1017 Marketing.
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t is fair to say that marketing is about engaging with a group of customers to ultimately generate a sale and beyond this, developing an on-going relationship to ensure future sales. Whatever your view, it would be naive to think that marketing doesn’t play an intergral part in business. However, when it comes to carrying out marketing within a smaller business, its not always seen as accessible or justifiable. Small business owner Samantha Willoughby from 1017 Marketing, believes marketing should be accessible to all businesses and that it should be simple to implement. Here Samantha provides some tips to consider: Clarity Be clear and concise on what it is you offer and what it is you want to promote to your customers and/or prospects. Try and sum this up in a single sentence. This becomes your proposition and the most important thing you want to get across in your marketing communications. Know your audience It’s imperative to know who your target audience is. Who is most likely to buy your product/services? Who do you ideally want to sell your products to? Where are they? What do they do? What’s the best way of reaching them? Develop a consistent brand and identity Create a brand identity, not just a logo but a look and feel for your business. Make sure that this is promoted consistently on everything you produce, so that it is instantly recognisable and generates impact with your audience each time they come into contact with it. Internal communications Communicate your marketing objectives to your employees and stakeholders.
It’s important that they have a clear understanding of what you want to achieve. If they are communicated to, they are much more likely to represent your brand and messaging in the right way and become advocates. It also helps improve morale, which can’ be a bad thing! Which communications channels? There are so many forms of channels to choose from, particularly with the digital world, opportunities are much greater. So how do you decide which ones to use? Ask yourself, what are my main objectives from this activity? How do I effectively reach my target audience? How much can I invest in activity and what is my predicted return on investment (ROI)? Create a communications plan, be willing to test different channels, review the results and learn from them. Drive traffic to your website A website is a great starting point and arguably a ‘shop window’ accessible by a global market. However, don’t expect to create a website and generate loads of visitors to your site. You need to actively promote your website and drive traffic to it. Use social media wisely Social media can be an amazingly powerful tool at developing online communities and advocates for your brand, if used in the correct way. You should however, have a clear objective on what you want social media to do and be able to manage this effectively. If you print it, use it! Despite the digital revolution, there is still a huge demand for printed media, such as brochures and leaflets. As basic as it may seem, if you do produce
material, make sure it is used. Don’t leave it in a cupboard where it becomes obsolete, get it out to your customers and prospects. Also, make sure you have an electronic version of everything you print so you can post it on your website or seed on social media channels. The same goes for corporate video, seed it online to help drive traffic to your website. Develop and maintain a database Ensure you create and maintain a clean and comprehensive database of all your customers and prospects, so that you can segment and target these with relevant messages at key times. This can prove to be an effective tool and something you can use to keep in regular contact to ensure customer loyalty and repeat business. Marketing is a role Finally, although you could argue that marketing is everyone’s role, marketing needs to be the responsibility of someone. If not, it becomes difficult to manage, review and learn from and marketing decisions become a ‘knee jerk’ reaction, rather than an informed decision. If you would like more marketing tips, contact Samantha by email: samantha@1017marketing.com Kirklees & Calderdale Edition August2015 31
•• Wakefi Business Technology ••Information News eld Round Up Week
The death of one IT monster leads to the beginning of another! Businesses beware, Server 2003 is now officially dead and buried and if you’re still operating it, expect headaches and additional expense. Though if you’re planning to migrate to Windows 10, don’t expect the ride to be plain sailing either, as Paul Heigham, Director of Bellingham IT, explains…
On 14 July, Microsoft’s Windows Server 2003 finally kicked the bucket. As of that date, the long-standing operating system is no longer supported by Microsoft, meaning we’ve seen the last of bulletins and security updates. If your business has been running Windows Server 2003, you’ll need to plan and execute a migration strategy in order to keep your infrastructure protected. Without support from developers, cracks in the 2003 system will be open for hackers to exploit. Perhaps this wouldn’t matter quite so much if 70% of UK businesses weren’t still running Server 2003. Furthermore, according to one recent survey, a third of businesses which are planning to upgrade will have missed the July 14 deadline. If you are amongst the businesses who have yet to upgrade you should be aware that Server 2003 isn’t designed to integrate with today’s technology, such as apps, cloud and mobile platforms. You should also be aware that failing to migrate to a new system is likely to prove costlier than staying put, as Microsoft has announced it plans to charge £385 a month per device for firms that miss the deadline and require support. So upgrading from Server 2003 might be the responsible thing to do but if you’re considering migrating to Windows 10, you should be also be mindful there are likely to be new risks your business could stumble into. I have to admit, it’s been a shaky start for Windows 10. In typical Microsoft fashion, teething problems with the new operating system have kicked in before it’s had chance to really get going. Earlier this month, Microsoft announced it
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will be unable to ship Windows 10 until July 29, confirming that the new update will be a scaled launch.
Microsoft’s Guinea Pigs? – Joe Public! The first scaled down batch of Microsoft 10 has been exclusively available to Windows Insider users, those who signed up to be the early birds of the Windows operating system previously only available to developers. Getting its ‘Insiders’ to test out Windows 10 enables Microsoft to monitor the popularity of the system as well as any system-wide issues. Once the software giant has knowledge of any issues or problems on-board and has, apparently, overcome them, it will then push out another batch to customers. Microsoft has often used the public as a final testing block and has been prone to having to iron out problems even when a new system is actively available. Given Microsoft’s tendency to use the public as testing water and with the arrival of Windows 10 showing no signs of exception, my advice is if you are thinking about migrating to Windows 10, is to wait a couple of months and let Microsoft arbitrate and resolve the almost inevitable issues Windows 10 is likely to be beset with. For further information about planning the migration away from Windows Server 2003, a full review of your current technology infrastructure or advise on the upgrade to Windows 10, then contact Paul Heigham at Bellingham IT. Tel: 01924 253 205 email: sale@bellinghamit.co.uk Would you like to write this article? We are looking for contributions from Huddersfield based IT companies to write on a regular basis for TopicUK. E-mail editor@topicuk.co.uk
•• Education
LET’S WIN, BY ALL MEANS, BUT NOT AT ALL COSTS Darryl Wideman is the headmaster of Silcoates School in Wrenthorpe, Wakefield, a co-educational independent day school for 670 pupils aged from 3 to 18 years. Darryl will report each edition on educational issues. For many leaders in the world of education, the end of the summer term is the time when we need to summon our thoughts, sharpen our pencils and sit down to try to write something inspirational. It’s harder than it looks, particularly when you’ve been in charge for a while and you used up your best stories years ago when you were trying to make a good first impression! Prize giving events are always troublesome. You have to find a suitable guest to talk to the children, parents and staff. You don’t want someone who is too witty and amusing, because they’ll put you in the shade. But if they are too dull, you find that people have long memories and delight in reminding you about what a poor choice you made for years to come. Then you have to decide what you are going to say. You know the staff have a sweepstake going on how long you’ll drone on, the weather is warm and everyone would rather be somewhere
else. If you are too brief then people will wonder why they bothered coming and if you go on too long then they start looking at their watches and yawning. The awarding of prizes brings its own challenges. The clichéd view of the influence of the loony left in the 1970s was that either everyone won a prize or no one did. Competition was seen as divisive and it was not worth the risk to little Johnny or Jemima’s self-esteem to teach them early on in life that that we can’t all be winners. Such views probably didn’t do children, and in turn our wider society, any favours in the long term, when playing the game came to be seen as more important than winning. As the American football coach Vince Lombardi said, ‘Show me a good loser and I’ll show you a loser’. But I don’t believe the alternative view, espoused by a succession of right-wing politicians in the 1980s and 90s, that it was best to behave selfishly and just
look after number one was really any better. There’s no such thing as society, and all that. It seems to me that we are still paying the price of the ‘loadsamoney’ culture that such ideas created and still perpetuate. Greed is not good, Mr Gekko – just look what it did to our economy! So my message this summer to anyone who is still listening is that we want to promote a winning culture, of course. The reality is that winning is a lot more fun than simply taking part, and if you are not trying to be competitive then you are not trying hard enough. But it’s not acceptable to seek to win at all costs. If you are too ruthless in your desire to succeed, you end up cutting corners and taking unacceptable risks. You trample other people under foot and damage them, either emotionally or sometimes physically. In short, you become a cheat, which is not an acceptable way to lead a life. Now I’d better go and write that letter to Mr Blatter to tell him I’ve found another guest speaker for this year’s event!
Kirklees & Calderdale Edition August2015 33
•• ••Legal NewsMatters Round Up
Each issue Chadwick Lawrence, Yorkshire’s Legal People share with TopicUK & Close UP readers information to keep us all within the law. If you have a legal question, or need to know about a particular subject, email editor@topicuk.co.uk k.co.uk and we’ll get Chadwick Lawrence to answer it for you!
JULY BUDGET KEY EMPLOYMENT LAW ANNOUNCEMENTS The first Conservative Budget of the new Parliament was announced on 08 July 2015. During the course of this Budget, there were several announcements which had significant implications for both employers and employees alike.
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he first of these is the introduction of what is to be called the new National Living Wage. This is effectively a premium or top up of the existing National Minimum Wage for those workers who are aged 25 and over. It is the Government’s aim to ensure that more experienced workers receive a higher wage. Although the National Minimum Wage will remain in place, there will be a premium over and above the National Minimum Wage. The first premium comes into effect in April 2016 at a 50p rate which will mean the National Living Wage at that point will be £7.20. This move follows the Government’s consultation with the Low Pay Commission. The Low Pay Commission monitors and evaluates the National Minimum Wage and provides the Government with its findings. The Government has given the Low Pay
Commission the remit of reviewing each of the different National Minimum Wage rates over the next twelve months and to thereafter make recommendations on the increase that the Low Pay Commission believes should apply from October 2016, as well as initial thoughts on the National Minimum Wage rates for 2017. This is in order to give as much assistance to businesses as possible. As part of the Budget, the Government also announced that it will open a consultation on the tax treatment of termination payments. Current proposals include replacing the £30,000.00 exemption with a new Income Tax relief in cases of statutory redundancy and developments in this area are likely to develop further as 2015 progresses. A further development has also come to light following the budget which is the desire of the current Prime Minister to request an opt out from European Union employment social protection laws (such as the Working Time Directive and the Agency Workers Directive). However, this is speculation at this time and it remains to be seen whether the Conservative Government will include such an ‘opt out’ on their wish list with any re-negotiation of the United Kingdom’s position within the European Union.
VOLUNTARY OVERTIME CAN BE INCLUDED IN CALCULATING HOLIDAY PAY The Northern Ireland Court of Appeal has stated that, in principle, voluntary overtime can be included in calculating holiday pay. Although this case was decided in Northern Ireland, it could be persuasive throughout England and Wales. The Court looked at voluntary overtime as being overtime that an employer is not obliged to offer to its employees and
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KEY DECISION ON UNFAIR DISMISSAL The Court of Appeal has once again emphasised that an Employment Tribunal should not substitute its own view of what it considers that an employer should have done in cases of misconduct. It should rather determine whether the decision of an employer to dismiss for misconduct was within what is known as the ‘band of reasonable responses.’ At one end of this band will be a very lenient employer and at the other will be a harsh employer. As long as an employer can show that the decision to dismiss fell within this band, dismissal is potentially fair. In the case of Newbound v Thames Water Utilities Limited, Mr Newbound was dismissed for gross misconduct after 34 years of previous unblemished service.
similarly, that is not obliged to be accepted by an employee. The Northern Irish Court of Appeal confirmed in its Judgment that there is no reason why voluntary overtime should not be included as part of calculations in paid annual leave. This case may have significant implications for employers in the UK and indeed, if appealed further to the Supreme Court in London, may in any event become binding on Courts and Tribunals in the UK, despite the fact that the case has its origins in Northern Ireland. Chadwick Lawrence will therefore ensure that we keep you up to date with whether this is the case when future decisions are handed down.
Mr Newbound was dismissed for failure to follow health & safety procedures which Thames Water Utilities Limited said put himself and a colleague in unnecessary danger which could have resulted in serious injuries or fatalities. At the Employment Tribunal, the Judge held that, in the circumstances, no reasonable employer would have dismissed Mr Newbound and that the decision to terminate his employment had been perverse. This was overturned by the Employment Appeals Tribunal which substituted a finding that Mr Newbound’s dismissal for not wearing breathing apparatus within a sewer was fair. The Appeals Tribunal believed that the Employment Judge had failed to consider the gravity with which Thames Water viewed the misconduct and had substituted his views, rather than considering whether Thames Water had acted unreasonably. Mr Newbound appealed.
The Court of Appeal restored the Employment Judge’s decision. The Judge had been entitled to reach a conclusion that no reasonable employer would have dismissed Mr Newbound in the circumstances. The Employment Appeals Tribunal should not have interfered with this decision. The Court of Appeal disagreed with Thames Water that an Employment Tribunal should give a very wide margin on discretion to employers on health and safety. There are no special rules about assessing the reasonableness of a dismissal where the alleged gross misconduct involves a breach of health and safety requirements. The Court of Appeal believed that Thames Water was attempting to stretch the band of reasonable responses to an infinite width. This case highlights that it is important for employers to consider the band of reasonable responses test when making a decision to dismiss and also highlights that any cases which are appealed do not resolve themselves quickly. Despite the fact that Employment Tribunals were set up to provide speedy resolution of cases, this claim took nearly four years to resolve and would no doubt have incurred significant costs, legal expenses and, crucially, down time for the business whilst the claim went through the Employment Tribunal and appellate Courts.
TopicUK www.topicuk.co.uk TEL: 07711 539047
Kirklees & Calderdale Edition August2015 35
We Are Yorkshire’s Legal People Chadwick Lawrence delivers a comprehensive range of expert legal services to commercial and private clients. Our integrated approach allows us to manage your business, personal and family affairs with seamless expertise. We have an unrivalled reputation and our team of professional legal experts can work with you and on your behalf in areas ranging from personal injury, commercial and private conveyancing, employment & family law, as well as specialist areas such as medical negligence, probate and dispute resolution. For more information or to arrange an initial free consultation call:
01924 379078 or visit chadwicklawrence.co.uk
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•• Local
Music Corner Welcome to our regular feature about what our region has to offer music lovers. Dean Freeman from Unity Works who is responsible for organising music festivals and bringing live bands to the region regularly updates us with what’s happening in the music industry.
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ne thing I really like about the Wakefield Music scene is how it isn’t worried about being cool. An absence on Metropolitan Hipsters in our city makes this easy to explain away, but it is the community and inclusivity that makes a great place to enjoy music. Which, conversely, makes it a very cool place. Last month Unity Works hosted Craig Charles’ Funk & Soul Club. His BBC6 Music show is the longest running on the station and certainly one of the best. To see him bring that eclectic taste and passion to Wakefield was great. But more than that, it was the age ranges of the audience which impressed. At least a five decade spread between the youngest and oldest, all sharing a dancefloor.
Music
Friends of mine tour the country as Too Many T’s, a Hip Hop duo. They usually play to groups of early twenty somethings in cool underground clubs but when they last played The Hop the audience were again incredibly broad in age. It’s a hugely positive thing for the city. In places with more venues and events, every niche taste, every demographic has its own place to go. In Wakefield, they mix. The only connecting feature is a passion for live music in all its forms. The other area that I am keen to cover at Unity Works is family friendly activities – another chance for the different generations to have fun together. The first ever Wakefield Comic Con last month was a sublime experience for me. Although there were plenty of young kids excited at seeing Iron Man, I think Darth Vader parading around the building with his Stormtroopers brings out a childish glee in most adults too. On August 22nd and 23rd Unity will be hosting a Summer Market. Our Easter Market was a success and we will be looking to build on that. Many people in Wakefield mourn the loss of the old Indoor Market and the new one has never really taken off. We clearly aren’t trying to replace that, but the dimensions of Unity’s Major
Hall make a great space for that kind of thing, and by mixing it with some street food and live music, we hope we can give it a unique edge whilst also offering families a fun and free means to spend some quality time. In fact, the success of our community focussed events have contributed – alongside some amazing sellout shows from the likes of The Cribs, Embrace and New Model Army – to a bit of a headache for us. Our beautiful Canadian Maple Sprung Floor has begun to creak under the weight of activity. It has been used more in the last 12 months than the previous 30 years combined. Repairs were made prior to opening, but after all those Northern Soulers and Indie lovers have grooved and moshed away, it is beginning to suffer. So, ahead of our birthday on Sept 5th, which will be a free full day event celebrating all aspects of the building, we are looking to fundraise to have it repaired. There will be opportunities to sponsor its repair, getting you or your business on a fancy plaque on the wall or you can ‘buy’ yourself one of our balcony seats, complete with your name attached and first call on its use over the year. Because this is yet another side of what Unity Works is trying to achieve in Wakefield; the different age groups mingle with ease, but within Unity we have the added benefit of culture and business working side by side too. It’s an exciting mix and I can’t wait to see how it develops into our second year.
Photo credits : John Jowett Kirklees & Calderdale Edition August2015 37
Wining & Dining
R E S T A U R A N T
&
A L M O ND
C L A F O UT I S
Welcome to our regular wining and dining feature where each issue we team up with Eric’s Restaurant in Huddersfield to bring you a recipe to try.
Eric in the Kitchen
Eric is chef and proprietor of Eric’s award winning fine dining restaurant. Menus are crafted with flair and imagination and all ingredients are sourced locally where possible. This issue, Eric has provided our readers with a beautiful dessert and as usual, we have asked a member of the local business community to make the dish and let us know how they got on. For those of you who would like to have a go at making the dish for yourself, we have listed the full recipe and all the ingredients you will need.
This twist on the classic cherry clafoutis is simple to put together, yet makes a classy, unusual dessert. We hope you enjoy giving it a go. Ingredients:
Method:
• • • • • • • • • • • •
1. Preheat oven to 200°C / 400°F /Gas mark 6. Grease well a 9-inch, deep, glass pie dish. Sprinkle the raspberries into the dish. In a bowl, mix the soured cream, milk, 3 tablespoons of the melted butter (this leaves a little remaining butter for later), eggs and vanilla extract. In another bowl, mix the flour, pinch of salt and 3 tablespoons of the sugar (again leaving a little sugar for later). Mix the dry ingredients into the wet ingredients and blend until the batter is smooth.
150g /5oz fresh raspberries plus a few extra to garnish 150ml carton of soured cream 80ml/3floz milk 120g /4oz unsalted butter, melted 3 eggs, beaten 1 teaspoon vanilla extract 100g /3oz plain flour, sifted Pinch of salt 100g/3oz castor sugar 30g /1oz flaked almonds Icing sugar, for dusting
If you would like to take part in a future wining and dining feature, drop us a line at editor@topicuk. co.uk or ring Gill on 07711 539047.
2. Pour the batter over the raspberries, then drizzle the remaining melted butter over the top. Sprinkle with the remaining sugar and the sliced almonds. Bake for 40 minutes or until golden brown. (Please note after 20 minutes in the oven, you may need to cover the edges of the dish with foil shields to avoid overbrowning). 3. Remove from the oven and let it cool in the dish for about 15 minutes. 4. Slice and serve warm, garnished with extra raspberries & dusted with icing sugar
The Government and ACE have acknowledged the imbalance, but argue that it is because the major national institutions are based
TopicUK proud to be working with...
or who can afford it. The report also points out that had Londoners won a comparably disproportionate number of Lottery prizes compared to people Market street Huddersfield in the rest of England, equivalent to
TOM CRUISE HELPS VERONICA WITH HER DINING CHALLENGE! VE RONICA
MULLINS -PA RTN E R , RAMSDE N S SOL IC ITORS - HA L IFAX
Eric’s beautiful recipe challenge featured in our last issue, of Seared Salmon, Lemon Roasted Potatoes with Baby Spinach and Green Beans was taken up by Ramsdens Solicitors Halifax partner Veronica Mullins and here she tells us how she got on. Picture the scene….Friday night after what has been a very long week, I get home, large G&T waiting for me, measured to perfection and after a relaxing bath I come downstairs to find dinner is served……..sound familiar? Or rather should I say, home after a busy week at the office, drink is my toddler’s milk being thrown over me and bath time is more akin to ‘how far can I splash the bubbles up the wall mummy? It’s now 7.30pm and dinner is looking like a poor man’s Ready Steady Cook challenge. So come Friday when I was asked to test Eric’s recipe, I have to admit I was not exactly feeling like the galloping gourmet! However, not one to renege on a promise, I set to it. Salmon with potatoes and spinach salad. Armed with my recipe I started by preparing the potatoes; chopping roughly and tossing with oil and lemon zest - # handy hint - put your ingredients in an old ice cream tub and shake away like you are Tom Cruise in Cocktail (you know the moves) and you get the perfect coverage of dressing on potatoes…into the oven and crack open the wine. Now armed with a glass of vino, I set to the dressing; citrus juices, oil, vinegar, paprika and a good handful of mint all whizzed up in the blender. So far,
Veronica's successful interpretation
so good. Next to the salmon; seasoned and then seared in a pan for 3 minutes and finished off in the oven for a further 5. As the Countdown clock geared up to chime 25 minutes, I was at the table ready to feast on what, even if I do say so myself, looked like a beautiful creation. The fish was moist and succulent with the sweetness countered by the sharpness from the salad dressing cutting through. My husband, prone to complaining about bland tasting salmon, thoroughly enjoyed it. All in all, I can honestly say the recipe was simple to follow, made with ingredients you don’t need a treasure map to find and the end result was simply beautiful. A lovely end to the hectic week…thank you Eric. ingredients you don’t need a treasure map to find and the end result was simply beautiful. A lovely end to the hectic week…thank you Eric.
The 'plat du chef'(Chefs Version)
TopicUK www.topicuk.co.uk TEL: 07711 539047
Kirklees & Calderdale Edition August2015 39
•• Exhibition
LAND
BACK TO
A
- IN THE UNDERGROUND GALLERY AND OPEN AIR -
In 2015, Yorkshire Sculpture Park (YSP) offers a fresh perspective to the work of Henry Moore (1898– 1986) in a major exhibition of more than 120 works considering the artist’s profound relationship with land, something which was fundamental to his practice and fuelled his visual vocabulary.
B
orn into a mining family in Castleford, West Yorkshire, Moore is one of the most important artists of the 20th century and was a founding patron of YSP.
Henry was the seventh of eight children in a family that often struggled with poverty. He attended infant and elementary schools in Castleford, where he began modelling in clay and carving in wood. He professed to have decided to become a sculptor when he was eleven after hearing of Michelangelo’s achievements at a Sunday School reading. He became well-known through his carved marble and largerscale abstract cast bronze sculptures, and was instrumental in introducing a particular form of modernism to the United Kingdom. His ability in later life to fulfill large-scale commissions made him exceptionally wealthy. Yet he lived frugally and most of the money he earned went towards endowing the Henry Moore Foundation, which continues to support education and promotion of the arts. Moore died on 31 August 1986, aged 88. Henry Moore: Back to a Land is produced in partnership with The Henry Moore Foundation. It explores the artist’s radical notion of placing sculpture in the landscape, something which forever changed British sculpture. Moore was committed to showing his work in the open air and in the rolling hills of YSP’s former Deer Park in particular. Here, it can be experienced with the resident flock of sheep, an animal described by the artist as an ideal foil for the appreciation of his work, being exactly the right size and scale. The exhibition takes its title from Jacquetta Hawkes’ seminal book A Land (1951), a poetic history of the physical landscape of Britain. Moore illustrated a 1954 edition of the book and the exhibition features these originals. Monumental sculptures, such as Large Two Forms (1966–69) and Large Reclining Figure (1984), are displayed against the beautiful and historic vistas of the Bretton Estate. Experienced as monuments in the landscape, and referencing prehistoric land interventions, Moore’s sculptures in the open air are ever changing, given life through different skies, weather and 40
season. This interest in the relationship between sculpture and landscape can be seen in the contemporary works by David Nash, Andy Goldsworthy and other Land Artists that share the estate. Carefully chosen sculptures are curated in relation to each other, the outdoor pieces visible from the galleries and the historic yew hedge forming a dramatic backdrop to the indoor spaces. Exploring scale and the interplay between internal and external spaces, Henry Moore: Back to a Land also emphasises the artist’s constant investigation of land, from the black coal seams of his hometown and the rich geology of Britain, to the mystical ancient forms of Stonehenge. Inside the award-winning and purpose-built Underground Gallery, sculptures, maquettes and rarely seen works on paper, such as Rocky Landscape (1982), demonstrate Moore’s understanding of geology and rock formations, and reference his childhood experience of caves. The human figure, like the landscape, was at the core of Moore’s practice and works in the exhibition explore the relationship between figure and landscape through both the iconic largescale sculptures for which Moore is so well known, as well as through rarely seen two-dimensional works. Moore was able to explore on paper imaginary landscapes not possible in three dimensions, drawn from his own psyche and experiences. In the atmospheric etching, Reclining Figure in Dark Landscape (1979–80), landscape and figure become a single formidable being, while the etching Elephant Skull (1970), which could be mistaken for a scene of rocks and crevices, demonstrates Moore’s interest in bones and skeletal structures – the interior space of the body in relation to that of the earth. The themes of the exhibition are given context by a carefully selected display of personal artefacts, notes, sketches and photographs, curated by the artist’s only child Mary Moore. Henry Moore: Back to a Land is accompanied by an extensive learning and events programme, a publication with in-situ photography, an exhibition film, and an exclusive range of merchandise.
“The mystery of what is under the shroud is somewhat akin to the mystery in poetry. It is this element of the unknown that fascinates me in caves and the holes in the sides of hills – you don’t know what is there until you look and explore into them. This mystery excites the imagination and poetry has the same multi-meaning that makes you explore it in depth.” Henry Moore, 1974
Kirklees & Calderdale Edition August2015 41
•• Sport
THE CLOSED FOOTBALL SEASON IS A VERY BUSY TIME The closed season for a football club is a busy time, and with the SkyBet Championship season upon us, it continues to be exciting times for Huddersfield Town. We have already welcomed some new signings and at the time of writing, I’d like to personally welcome Dean Whitehead, Jason Davidson, Kyle Dempsey, Jordi Hiwula and Martin Cranie to the Club – each are exciting prospects and each will strengthen Chris Powell’s squad. Our new 2015/16 Puma home shirt was worn for the first time against Deportivo la Coruna on 29 July, and my thanks goes to all of the shirt sponsors home and away who have supported us with this for the coming season. Our Puma away shirt was launched at the end of June and the take up from our fans has once again been impressive – I know the luminous colour this year has been a real talking point, but at Huddersfield Town we like to push the boundaries and be a little bit innovative
– we will certainly stand out at away grounds this coming season. The Club had a really impressive Commercial Launch event at the Stadium, with over 150 businesses turning up to hear about Huddersfield Town’s off the field plans for 2015/16. Each of our Commercial team spoke about their areas and the opportunities that exist for businesses within the club. We also unveiled our plans for HTTV – the new channel that will appear on matchdays at the Stadium and at all times at PPG Canalside – and our plans for an allencompassing mobile phone and device app, which will set the bar for Apps in the Football League. Our Fixture Posters and Cards are out and these can now be collected in both of
our Retail stores both at the Stadium and in the Packhorse Shopping Centre. Our Ticket Office also has copies, and we are handing these out at various agricultural shows over the summer months. A reminder that our Season Cards for the SkyBet Championship season are still on sale, and I know Sue and all of the team have worked hard to get these out to our fans. A popular alternative this season is our Take 10 card, which allows savings for 10 games for our fans who can’t make every home fixture. If you need any further information on these, please contact the club’s Ticket Office. Finally, can I wish all our fans a fantastic summer and look forward to welcoming you to a Huddersfield Town fixture in 2015/16.
Sean Jarvis, Commercial Director
42
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Kirklees & Calderdale Edition August2015 43
•• News
Round Up
WHATS GOING ON THIS AUTUMN There’s lots going on across the district this Autumn, so we thought we would bring you a selection of social events coming up over the next couple of months. September will see the Annual Town Crier Competition returns to Huddersfield, this will take place at the Piazza Shopping Centre. Full details are available from Vic Watson on 01484 315494 or email: zorro2a@yahoo.com. Be prepared to take your taste buds on a tantalising journey with a visit to the Holmfirth Food and Drink Festival on 26 & 27 September. Taking place in the town centre, there will be food stalls offering the very best of local, European and International foods with cookery demonstrations including chef masterclasses, celebrity Ready Steady Cook and much more. More details are available from the website www. holmfirthfoodanddrinkfestival.com. The Byram Arcade will once again be transformed with the bustling Freshers Festival & Vintage Fair on 4 October, complimenting the resident stores and cafe. As well as food, vintage and crafts there will be a live DJ throughout the day and the blue bar in the evening will keep the party going. There will be special discounts in each of the resident stores with some offering student discounts all year round. Rediscovering Queensgate - pop up market will take place on 18 October between 10am and 4pm. There will be something for everyone including Fairtrade and festival clothing, comics, fancy dress, baking and kitchenware, gothic goods, jewellery and lots of fresh produce. There will also be a click and collect shopping system, ideal for busy 44
people who want to order online and pick up goods on their way home from work. There will be lots of street food available and Pulse Radio will be on hand entertaining shoppers. For further details visit www. queensgatemarket.co.uk November sees the return of the Huddersfield Contemporary Music Festival, running over 10 days covering both contemporary and new music. There will be 50 events including concerts, music theatre, dance, talks and film with a related learning and participation programme. For details visit www. hcmf.co.uk Also in November is the return of The Festival of Light. This year there will be a day of film, music, food and drink, street theatre and a light and firework spectacular. Wrap up warm and head down to St Georges Square where you can meet the lead characters and sing along to Disney’s hit film Frozen and see Hade Edge Band perform live, accompanied by a stunning light display by local lighting designer James Bawn. For further details, date and time, visit www.kirklees. gov.uk/festival/ Celebrate Small Business Saturday on 7 December. This event promotes the benefits of buying local and encourages the public to shop with smaller businesses. The initiative has backing from organisations and high profile figures such as David Cameron and former Dragons’ Den star James Caan. More details are available at www. smallbusinesssaturdayuk.com If you are holding an event, business or social over the coming months, do let us know and we will list it in our next issue or on our website www.topicuk.co.uk.
EXPLOSIVE GROWTH OF SOCIAL MEDIA BRINGS FREE TRAINING FOR CHAMBER MEMBERS The use of social media within businesses has rocketed over the last few years. It’s not just the large corporates with huge marketing departments but also the smaller SME’s who can benefit from a successful social media. Nicola Mellor of Pepamint, a Huddersfield based social media & marketing agency has teamed up with the Mid Yorkshire Chamber of Commerce to offer a series of training events for chamber members and other SME’s. The training sessions are for 60 minutes providing a condensed course of social media essentials. They are aimed at people who are new to social media or need a refresher course. The first session, Facebook for Business, took place on Wednesday 12 August at the John Smiths Stadium in Huddersfield. The second session will be Twitter for Business which will be held on Wednesday 9th September 8.30am until 10am also at The John Smiths Stadium. Nicola will cover the basics of twitter including creating your twitter account, how to tweet and other handy tips. She will also be providing insights into how best use social media in business as well as some useful insider knowledge. The sessions are free to MYCCI members and £10 to non members. They are interactive sessions and therefore it is recommended that you bring your own laptop or tablet so that you can work at your own speed. It is possible to book in advance through the MYCCI website at http://www.mycci.co.uk/events/2589-60-usefulminutes-twitter-for-business
WEST YORKSHIRE SPA IN THE RUNNING FOR TWO PRESTIGIOUS AWARDS A West Yorkshire spa has been in the spotlight twice this week, with nominations for two prestigious awards.
About Maxine Stead The owner of the award-winning Alexandra House, Maxine launched the premises in 2007 in Edgerton, before moving to a larger property in Birkby in January 2014. Studying pharmacy at Leeds University, Maxine went on to work in clinical research in the NHS, before opening Alexandra House some years later.
H
uddersfield’s Alexandra House has been recognised in the Forward Ladies’ Yorkshire Women in Business Awards in the SME Business of the Year (Growth – 10 or more employees) category. The spa’s founder, Dr Maxine Stead joins entrepreneurs including Jo Haigh of fds Director Services Limited and Allison Whitmarsh of ProperMaid Ltd. Now in its sixth year, the Forward Ladies’ Awards scheme acknowledges females in business – from start-ups to multi-million pound companies – and features over 62 entrepreneurial women in total who will compete across 11 categories. Sponsored by HSBC, the finals promise to be one of the most closely-run in the award scheme’s history. The outstanding business woman for the region will be chosen from all category winners, with the announcement made at an awards luncheon. Hosted by ITV News presenter Charlene White at Newcastle’s The Crowne Plaza, the lunch will take place on September 29. Winners from Yorkshire and the North East will meet the judges on November 4, with the national winners revealed at
a glittering awards luncheon at Leeds’ Queens Hotel on November 20. Alexandra House’s second awards nomination is in the 2015 BiYInspired awards (run by Business in Yorkshire), with a nomination in the ‘Rockstar Customer Service’ category. Put in place to praise businesses that ‘make their customers feel like stars’, the award sees Alexandra House up against competition including TLC Accountants and Hydra Creative.
In her NHS role, she was involved in project managing government plans to set up a national cancer research network – co-ordinating between cancer charities, cancer doctors and nurses, and the Department of Health. It was while holidaying in Bali that Maxine hit on the idea of opening a spa, before going on a Business Link start-up course and putting together a business plan. Today, Maxine manages a team of 10, offering a host of treatments, including massage, facials and Indian head massage.
The winners will be announced alongside successful companies in a host of other categories – at a special awards lunch at Leeds’ The Queens Hotel on Friday, October 2. Speaking about her award nominations Maxine said: “I am absolutely delighted we’ve been nominated for not one, but two awards and are up there with some incredibly successful businesses. It’s testament to the hard work, passion and dedication of the entire team here at Alexandra House - we’re all keeping our fingers crossed that we’ll be successful!” Visit www.alexandrahouse.org.uk Twitter: @AlexHouseSpa Facebook: www.facebook.com/ alexandrahousespa
TopicUK www.topicuk.co.uk TEL: 07711 539047
Kirklees & Calderdale Edition August2015 45
•• News
Round Up
RETAILERS NEED TO EMBRACE MOBILE FASTER, BELIEVES YORKSHIRE APP EXPERT News that omni-channel retailer Argos has generated £1bn of m-commerce revenue in a year, should act as stark warning for other retail brands that fail to realise the power of mobile.
T
It was clear to us that in order to succeed, we’d have to work hard, knuckle down and integrate with the communities who already lived here.
The figure was revealed at the Argos ‘Christmas in July’ event, following a 38% increase in sales involving a mobile device, in the year to February 28. Argos also claimed to be the first multichannel retailer in the UK to break this £1bn barrier, a significant accolade for a brand that maintains a strong presence on the high street.
“All too often, we see reports that suggest mobile is having a negative impact on bricks and mortar retailing,” comments Simon. “But Argos’ multifaceted retail strategy strongly illustrates that mobile is the key part of the jigsaw. We’re seeing customers use mobile devices for browsing, researching, showrooming, transacting, harnessing the convenience of click+collect, and more. “The ‘out of sight, out of mind’ philosophy that so many retailers seem to adopt when it comes to mobile, will therefore become increasingly dangerous. You have to be situated where customers go looking for you, and increasingly that’s in the App Store. If you’re nowhere to be found, or the customer experience isn’t up to scratch, they’ll simply go elsewhere.” This is not the first time the retail
46
We have a new contributor to TopicUK who will talk of business from a Europeen viewpoint. It’s now been over 50 years since I travelled from Pakistan to join my father, a mill worker, in Bradford.
hat’s the message from experienced retailer Simon Howship, now managing director of mobile app development specialist Common Agency.
But now is the time for other retail brands to embrace the opportunities that mobile innovations can bring, before customers and revenues are lost to competitors, believes Simon.
AMJAD BASHIR MEP
After starting out in my father's fabric company, I took a trip Lahore in 1978, and it was then I felt there was an opportunity to introduce Indian and Pakistani food to the people of Bradford. I founded my first Restaurant, Kebabeesh, just a year later, and went on to set up another two Restaurants, Zouk, in both Bradford and Manchester. landscape has hit the headlines when it comes to mobile. In April, Barclays revealed that 68% of retailers have no specific m-commerce strategy. The banking giant’s study also reported that mobile spend is forecast to rocket from £9.7bn per annum to over £53bn in the next ten years. Simon continues: “This is a staggering, but unsurprising statistic, and consumers are driving this trend. So, whilst retailers’ procrastination is perhaps understandable, the journey into the world of mobile should not be delayed for much longer. “I am absolutely confident that any established retailer with an existing customer base and online presence could achieve a minimum of £250,000 additional turnover before the end of the year, if they had a native mobile app. And this wouldn’t be to the detriment of their other in-store or e-commerce strategies. In fact it would enhance them. It may sound controversial, but can any retailer afford to turn away a quarter of a million pounds of revenue”
But, as business progressed, I felt I was spending more of my time filling in forms and getting to grips with new pieces of legislation, than the place I loved the most - the restaurant floor. I joined UKIP, and within three years had become their spokesman for SMEs and one of the their MEPs in May 2014. However, I found too many of their MEPs were simply going along for the ride - spending more time in the bars and restaurants, rather than the Parliament itself, failing to work hard for you; the people who pay their wages at the end of the month. As a result, I decided to rejoin the Conservative party, and their pragmatic approach within Parliament has been refreshing. Recently, I’ve been appointed as the Chairman of the ECR group in the SME committee within the European Parliament, and it’s in this position that I can support SMEs across our region, and am keen to get stuck in wherever possible If you feel I can help you, please drop me an e-mail on amjad.bashir@europarl.europa.eu, and I will endeavour to help and support you to the best of my ability.
YORKSHIRE TELECOMMUNICATIONS LIMITED
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Workshop 4: Attendance management 12 January 2016 9.30am – 12.30pm Eaton Smith and The Personnel Partnership have joined Absence management can be a thorn in the side for employers. forces and are running a series of practical and interactive In this workshop we will look at how absence can be managed workshops aimed at all managers with responsibility for is becoming an increasing problem for many businesses. We will additional skills development. The remaining workshops use practical examples and case studies to look at both short term and long term absences, and what to do when you think an are as follows, and our first workshop (on appraisals employee can no longer continue in their role. We will look at and performance management) will be back on in what you might want in an attendance management policy and February due to popular demand! Each workshop will give you the tools to create this. cost £49 plus VAT and will include refreshments and Workshop 2: How to conduct an investigation 8 September 2015 9.30am – 12.30pm
ISSUE 3 AUGUST 2015
Eaton Smith and The Personnel Partnership have joined forces and are running a series of practical and interactive workshops aimed at all managers with responsibility for people management or HR staff who would welcome additional skills development. The remaining workshops are as follows, and our first workshop (on appraisals and performance management) will be back on in February due to popular demand! Each workshop will cost £49 plus VAT and will include refreshments and all training materials.
CLOSE UP FOR BUSINESS ISSUE THREE
Employee Management Skills Workshops www.eatonsmith.co.uk
THE OFFICIAL MAGAZINE OF MID YORKSHIRE CHAMBER OF COMMERCE - KIRKLEES & CALDERDALE EDITION
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FOR BUSINESS
all training materials. Workshop 3: Running a disciplinary hearing 10 November 2015 9.30am – 12.30pm This workshop will look at all the practicalities of running a disciplinary hearing from making the arrangements, to interviewing the alleged wrong doer and ensuring that your paperwork is in order. It will also look at what could go wrong and how to keep control of the disciplinary hearing. We will consider, with case studies, what disciplinary sanctions should be imposed when and how an Employment Tribunal will review them. We will also look at the appeal process and dealing with the aftermath of a disciplinary hearing, including claims for unfair dismissal.
Workshop 5: Restructures and Redundancy 8 March 2016 9.30am – 12.30pm This workshop will take a strategic look at the factors to consider when re-structuring a department or a business, and how you might go about changing an employee’s job role and their terms and conditions. We will look at some practical case studies to help you work through a best practice approach to this often
-THE BIG INTERVIEW-
Helen Straw from The Personnel Partnership - Helen is the Managing Director of The Personnel Partnership and is also a Chartered corporate member of the Chartered Institute of Personnel and Development. Helen operates at a senior level, providing HR support and advice during times of company set up, business growth, major reorganisations and deals with complex employee issues. Group booking discount: if you book 3 or more workshops in one go or book 3 or more people into a particular workshop you will receive a discount of 10%. For details contact Kate or Ian at KateBooth@eatonsmith.co.uk or IanGreenwood@eatonsmith.co.uk
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MARK RIDGWAY AUGUST 2015 KIRKLEES & CALDERDALE EDITION
Who are your speakers? Kate Booth from Eaton Smith – Kate is a Partner with Eaton Smith and an experienced solicitor specialising in employment law, with particular interest in business acquisitions (including the TUPE Regulations), restructures and discrimination issues. Kate has been dealing with employment law issues for many businesses in and around Kirklees and nationally for the last eight years and brings with her practical examples of what can and does go wrong in the workplace and how you might address this!
PUTTING REGIONAL BUSINESS ON THE GLOBAL MAP
Business of the Year Awards TOP 3 ANNOUNCED
Brighter Business Outlook by STEVEN LEIGH
Skills Funding HOW YOU CAN BENEFIT 10/08/15 23:19