Black Hawk College Catalog – 2014
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Minimester CIP 201 Microsoft Project
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Fourth Semester CIP 211B Flash Programming CIP 250 Java Programming Fundamentals (spring) CIP 260 Systems Design and Development (spring) CIP 270 Field Project (spring only) NETW 250 Web Server Administration (spring only)
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Minimum total hours required for degree *May substitute CS 100 Introduction to Computers
*May substitute CS 100 Introduction to Computers
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Desktop Support Technician Certificate Certificate Code: 5725 Contact Persons: QC Faculty, Jamie Hill, 309-796-5284, Rm. 2-158; Don Mosier, 309-796- 5278, Rm. 2-154 This certificate is offered at the Quad-Cities Campus. The Desktop Support Technician Certificate prepares individuals for positions in computer operations, maintenance, and repair of personal computers. The program develops computer technicians that will assume the responsibilities of hardware maintenance, application assistance, and software support in commercial and industrial environments. Graduates from this program will be responsible for installing software, troubleshooting and repairing or replacing faulty components (disks, memory, I/O devices, etc.), assisting with computer-related purchases and inventories, supporting peripheral devices (i.e., modems, printers, monitors), and performing basic computer maintenance. Students starting this program and wishing to continue their education can do so with the Computer Specialist – Desktop Support Track AAS. Opportunities for employment exist in commercial, business, and industrial environments. Typical positions include field service personnel, help desk, and computer system support staff. Suggested Courses First Semester Credit Hours ENGT 105 PC Applications in Technology 3 NETW 120 Basic Computer Networks 3 COER 116 Microcomputer Hardware 3 COER 110 Basic Electronics 3 NETW 210 Windows Workstation (fall only) 3 COER 125 IT Professional Skills 1 Second Semester COER 112 Microcomputer Operating Systems COER 180 Desktop Application Support (spring only) COER 216 Advanced PC Hardware/A+ Prep COER 118 Computer Troubleshooting NETW 215 Windows Server Minimum total hours required for certificate
Suggested electives include: CIP 126, CIP 167, NETW 125, (Spring Semester) NETW 215, NETW 255
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Microsoft Office Specialist Prep Certificate Code: 5858 Contact Person: QC Faculty, Debbie Collins, 309-796-5320, Rm. 2-158; Jamie Hill, 309-796-5284, Rm. 2-152 The Microsoft Office Specialist Prep certificate prepares the students for Microsoft’s MOS certification exam in the selected office application. Courses in this certificate align with the learning objectives of the exam. A MOS certificate demonstrates to employers your expertise in the software. Suggested Courses First Semester Credit Hours Select 10 credits from the following courses BE 145 Information Processing or 1-3 BE 145 A, B, C Information Processing I, II, III CIP 130 Microsoft Excel 3 CIP 126 Microsoft Access 3 CIP 201 Microsoft Project 1 CIP 127 Microsoft Outlook 1 CIP 190 Microsoft SharePoint 3 CIP 151 Advanced Office Applications w/VBA 3 Minimum total hours required for certificate
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Network Administrator Certificate Certificate Code: 5659 Contact Persons: QC Faculty, Jamie Hill, 309-796-5284, Rm. 2-152; Don Mosier, 309-796-5278, Rm. 2-154 This certificate is offered at the Quad-Cities Campus. The Network Administrator Certificate prepares students for entry level into network administration. Students will plan, install, configure, administer, troubleshoot, and maintain networks using Windows Server Operating System. Students will take courses in Windows Server, Exchange Server (Mail) Administration, Linux operating systems, Cisco and basic network security. Several of the courses prepare students for certification exams including CompTIA’s N+ and Microsoft’s MCP. Students starting this program and wishing to continue their reduction can do so with the Computer Specialist Network Administration Track AAS. Suggested Courses First Semester Credit Hours COER 112 Operating Systems 3 NETW 120 Basic Computer Networks 3 NETW 170 Intro to Information Security 3 NETW 210 Windows Workstation (fall only) 3 NETW 125 Cisco I 3