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TRUST MATTERS
Investigative Services
ASSISTING, EDUCATING AND PROTECTING CONSUMERS.
Education And Public Awareness
Know your marketplace rights! The BBB provides access to a range of information on our website at www.bbb.org
Business Investigations
OUR ACCREDITED BUSINESSES HOLD THEMSELVES TO A HIGHER STANDARD. TO QUALIFY FOR AND MAINTAIN ACCREDITATION, COMPANIES MUST COMMIT TO THE BBB CODE OF BUSINESS PRACTICES.
BUILD TRUST through a positive track record in the marketplace.
CUSTOMER Only veri
Profile. Invite your customers to share their positive experiences!
Quick Connect
Potential customers can instantly request a quote from an accredited business via the BBB website.
The BBB actively identifies marketplace practices that are deceptive, misleading, unethical, or should be called into question. We work to inform the public about any questionable business practices, so that consumers can avoid fraud and protect themselves.
B U S
Consumers can look to BBB for the information about trusted companies and base their decision on verified ratings.
Scam Tracker
ADVERTISE HONESTLY, abiding by established standards of advertising and selling.
TELL THE TRUTH about products and services, and disclose all the terms of the transaction.
If you’ve been the victim of a scam, we want to hear your story. Or, consult our Scam Tracker database to make sure you’re not the target of a scammer. The BBB empowers consumers to take back control by reporting what has happened to them, which helps warn others.
Advertising Reviews
BE TRANSPARENT through open disclosure of the nature, location, and ownership of the business, as well as all policies, guarantees and procedures that might affect the customer’s decision.
HONOR PROMISES both written agreements and verbal representations.
In Canada, our ad reviews are based on the BBB Code of Advertising and Competition Bureau’s regulations. On request, we review ads for businesses before they are published. Consumers are also welcome to bring forward their concerns about advertising.
BE RESPONSIVE and address marketplace disputes quickly, professionally, and in good faith.
SAFEGUARD PRIVACY by protecting any data collected against mishandling and fraud; collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
EMBODY INTEGRITY in all business dealings, marketplace transactions and commitments.
