Have you ever heard the term “Best Practice” used when someone is describing an idea or solution? What is a Best Practice and why is it so important that we look for and share Best Practices? There is no standard industry definition of what a Best Practice is, but most industries agree that Best Practices are techniques, methods, processes, activities or incentives which have proven to be the most effective and efficient way in providing a certain outcome to a customer. The basic results of implementing a Best Practice are increased process effectiveness, faster service delivery, reduced cost in delivering the service, and ultimately a more satisfied and happy customer. We all know that we are required to perform our duties and provide services and programs to our customer under a “New Fiscal Reality.” This new reality mandates that we provide services and programs using fewer personnel, money, and facilities, we consider consolidation of services, and perform within standards regardless of the effects of transformation and restructuring. To continue to provide the highest quality of customer services that we are known for, we must identify and implement Best Practices throughout the Bavaria Military Community (BMC). COL Saenz, the Garrison Commander, has recently approved an Operations Order that requires all BMC Directorates and their staffs to capture, implement, and share Best Practices. The GC’s intent is to empower all BMC members to exercise initiative and be innovative in implementing, discovering, and showcasing Best Practices that save resources or increases efficiency and productivity. If you have an idea that you think should be considered a Best Practice or Always remember know of an existing Best Practice at another installation that you are the most critical that could be applied here, get with your Directorate or resource to the BMC and it is the Planning, Analysis, and Integration Office to begin through your ideas and innovation the process of implementing the Best Practice within that the BMC will continue to be an the BMC. Army Community of Excellence!
As valued members of the BMC you are empowered to develop, identify, and share Best Practices.
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