ANNEX D Part 2: Line of Effort (LOE) Key to Success Metrics LOE METRIC #
LOE METRIC NAME
LOE METRIC DESCRIPTION
LOE METRIC FORMULA*
KTS SR5: Training Support Services in Support of Soldier Readiness 1.5.1
Installation Mission Essential Requirements (MER) capability
% of MER met on the installation
# of On-Hand MER assets fully operational / # of Validated MER assets
Senior Commander (SC) satisfaction with IMCOM Training Support Services (TSS)
% of SCs satisfied with IMCOM provided TSS
1.5.2
# of SCs satisfied with IMCOM provided TSS / # of IMCOM managed installations providing TSS
1.5.3
Reserve Centers and Armories with Weapons simulator
% of Reserve Centers and Armories with Weapons simulator
# of Reserve Centers and Armories with Weapons simulators / # of Reserve Centers and Armories
LOE 2: Soldier, Family, and Civilian Well- Being KTS SW1: Standardized Programs and Services for Soldiers, Families and Civilians 2.1.1 Army Community Service (ACS) Accreditation
% of garrisons with ACS Centers Accredited
Number of garrisons with accredited ACS / Total number of garrisons providing ACS X 100
Army Career and Alumni Program Standards
% of garrisons meeting ACAP standards
Number of garrisons meeting ACAP standards / Total number of garrisons delivering ACAP services X 100
2.1.2
D-7
KTS SW2: Excellence in Schools, Youth Services and Child Care
2.2.1 DoD Child and Youth Program Certification
% of eligible child development services, school age services and youth programs DoD certified
Number of garrisons DoD certified / Total number of garrisons providing child and youth programs X 100
KTS SW3: Facilities, Programs, and Services that Support Recreation, Leisure, Travel, and Single Soldiers
2.3.1
2.3.2
Community Recreation, Business and Lodging Standards Assessment
% of garrisons meeting standards for Community Recreation, Army Lodging and Business Programs
Number of garrisons meeting standards / Total number of garrisons X 100
Community Recreation, Business, and Army Lodging customer satisfaction
Customer satisfaction with community recreation programs, business operations, and Army Lodging.
Leisure Needs and Lodging Customer Satisfaction Survey Results
% of garrisons with a Garrison Commander rating of 5 on community relationships and support
Number of garrisons with a 5 rating / total number of garrisons
KTS SW4: State and Community Support and Partnerships
2.4.1
Enhance State and Community Support and Relationships
*NOTE: Formula subject to change during SMS metric deployment